2018 Tesla Model S Complaint Log

The contact owns a Tesla Model S. The contact stated while parking into a parking space, the vehicle started shuddering inadvertently. The contact stated the braking panel button was depressed but failed to respond, causing the vehicle to continue to move forward, hit the sidewall, and inadvertently accelerate on its own crashing into a wall. There were no warning lights illuminated. The air bags failed to deploy. The contact did not sustain any injuries. A police report was filed. The vehicle was towed to the dealer. The contact stated the vehicle was diagnosed however, Tesla had not informed her of the diagnosis. The vehicle was repaired. The approximate failure mileage was 20,000.

Unknown component Car shut off while moving This has only happened once so far Vehicle has not been inspected. I am not sure it is safe to drive it There were other symptoms that may be related. Navigation function stopped working the day before. Radio became erratic, unexplainable communication messaged were annunciated, cruise control started selecting a slightly different speed than commanded

The daytime running lights on both front headlights have stopped working with 45k on the odometer. Tesla service center has refused to cover the safety issue because the car warranty is 5k over warranty mileage. The vehicle no longer has working day time running lights. After doing some research this is a common problem with 2016 to 2020 model s and x and Tesla motor company is refusing to repair the DRL lights.

ON SEVERAL OCCASIONS BOTH OF MY DASHBOARD SCREENS (DRIVER CLUSTER AND CENTER CONSOLE) WENT BLANK WHILE DRIVING AT A VARIETY OF SPEEDS. I WAS UNABLE TO SEE MY SPEEDOMETER, BACK-UP CAMERA, CONTROL HVAC, OR ANY AUDIO. I ALSO WAS UNABLE TO USE COLLISION ASSISTANCE, BLIND SPOT DETECTION, AUTOPILOT, OR, PRESUMABLY, EMERGENCY BRAKING. TO REGAIN CONTROL I HAD TO REBOOT THE VEHICLE WHILE DRIVING, WHICH WAS HAZARDOUS TO SAY THE LEAST. THERE DOES NOT APPEAR TO BE ANY SPECIFIC TRIGGER TO THIS OUTAGE OTHER THAN THE VEHICLE WAS IN GEAR AND MOVING FORWARD. IT HAPPENED DURING THE DAY AND AT NIGHT. I REPORTED THIS TO TESLA USING THEIR "REPORT BUG" FEATURE IN THE VEHICLE, BUT I NEVER HEARD ANYTHING BACK. THIS HAS OCCURRED AT LEAST 6 OR 7 TIMES OVER THE LAST YEAR. THE MOST RECENT INCIDENT OCCURRED LAST WEEK, 15-16 MARCH.

MULTIPLE DOORHANDLES ARE FAILING TO BE ABLE TO OPEN THE DOOR FROM THE OUTSIDE WHEN THE DOOR IS UNLOCKED I HAVE A 2018 MODEL S TESLA AND TWO OF THE DOORHANDLES HAVE FAILED ALREADY ALTHOUGH THE VEHICLE IS UNLOCKED WHEN I PULL ON THE DOOR HANDLE IT'S BEARS TO OPEN THE DOOR ONLY WAY TO OPEN IT IS FROM THE INSIDE THIS COULD POSE A POTENTIAL SAFETY HAZARD SHOULD I NEED TO OPEN THE DOOR FROM THE OUTSIDE

THE MAIN CONSOLE CENTER SCREEN IN MY WOULD STOP RESPONDING AND WILL BASICALLY FREEZE UP. THE INDICATOR CLICKER SOUND WOULD STOP WORKING. THE NAVIGATION SYSTEM WOULD REMAIN STUCK. THE AIR CONDITIONER WOULD STOP WORKING. ALL THESE ARE HAPPENING WHILE THE DRIVING. I HAVE TO REBOOT THE SCREEN BY HOLDING THE 2 SCROLL BUTTONS DOWN AND THEN THE SCREEN WOULD GO DARK FOR 10 MIN BEFORE IT STARTS WORKING. I HAVE BOUGHT THIS TO SERVICE FEW TIMES AND THEY DON'T DO ANYTHING SAYING EVERYTHING IS JUST FINE.

TOUCH SCREEN GOES DISABLING ALL VISUAL COMMUNICATION, INCLUDING AIR CONDITIONING, REAR CAMERA, GPS. OCCURS WHILE DRIVING, AND WHILE PARKED (SEVERAL TIMES ON START UP). HAVE NOTIFIED TESLA SEVERAL MONTHS AGO, BUT HAVE BEEN TOLD NOT TO SCHEDULE REPLACEMENT AS THEY ARE SHORT ON PARTS.

SCREEN WENT BLACK WHILE DRIVING, COULD NOT USE BACKUP CAMERA OR USE ANY OF THE CONTROLS ON THE SCREEN. TRIED TO RESET BY PRESSING BOTH SCROLLS ON THE STEERING WHEEL BUT DID NOT WORK. IT HAS HAPPENED MORE THE ONCE.

TOUCHSCREEN BECAME INOPERATIVE WHILE DRIVING WHICH IMPACTS DRIVING WHILE IN AUTO PILOT. I CONTACTED TESLA SERVICE AND GOT THE RUN AROUND.

THE LATEST MODEL S SOFTWARE UPDATE SHRANK THE SIZE OF THE FONT OF SEVERAL CRITICAL PIECES OF INFORMATION ON THE DIGITAL DASHBOARD. THESE INCLUDE THE GEAR SELECTION (PARK, DRIVE, ETC), THE REMAINING BATTERY CHARGE (FUEL TANK EQUIVALENT), EXTERIOR TEMPERATURE AND TIME. I AM NO LONGER ABLE TO RAPIDLY IDENTIFY THIS KEY INFORMATION WITHOUT EXTRA EFFORT OR PUTTING ON READING GLASSES. LAST WEEK, WHILE AT AN ENTRANCE TO THE PARKING GARAGE AT WORK, I ADVANCED BECAUSE I THOUGHT MY ACCESS BADGE HAD OPENED THE GATE. UNFORTUNATELY, IT (THE GATE) CAME DOWN BEFORE I HAD A CHANCE TO ENTER THE GARAGE. I BACKED UP, REAPPLIED MY KEY CARD, BUT FAILED TO IDENTIFY I WAS STILL IN REVERSE. WHEN I STARTED TO ATTEMPT TO GO FORWARD, I FAILED TO NOTICE DUE TO THE SMALL FONT THAT I HAD NOT SUCCESSFULLY RETURNED TO FORWARD DRIVE AND ALMOST BACKED UP INTO THE CAR BEHIND ME WAITING THEIR TURN TO ENTER THE GARAGE. I ALSO NOW HAVE DIFFICULTY IN PARKING LOTS CONFIRMING WHETHER I AM IN DRIVE, PARK OR REVERSE WHEN ATTEMPTING TO MANEUVER. THE TINY FONT IS A MAJOR SAFETY CONCERN!! I HAVE CHECKED ON THE TESLA WEBSITE OWNER FORUMS AND THIS PROBLEM IS THAT WIDESPREAD FOR 'MIDDLE AGED AND OLDER' OWNERS. THERE WAS EVEN A POST BY AN OPTHALMOLOGIST (MD) THAT THIS WAS DANGEROUS AND UNACCEPTABLE.

HERE IS A 2018 TERDSLA MODEL S IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39010278?ROWNUMBER=13 THE FRONT WHEEL HAS NOT JUST GONE WHOMPY IT HAS SNAPPED OFF ENTIRELY. THIS IS NOT THE RESULT OF CRASH DAMAGE. THERE IS HARDLY A MARK ON THE CAR AND NO AIR-BAGS HAVE BEEN DEPLOYED. THE STEERING ARM HAS SNAPPED OFF. THE STEERING KNUCKLE HAS CRACKED IN HALF. THIS IS A CASTING FAILURE. BAD DESIGN BAD MANUFACTURE AND BAD QUALITY CONTROL. WHY NO RECALL FOR THESE DEADLY DEFECTIVE TENT BUILT CLOWN CARS? YOURS IN TOTAL DISGUST. KEEF

THE VEHICLE DOWNLOADED TESLA UPDATE ON 12/27/20202. THE FIRMWARE VERSION IS 2020.48.26. AFTER THE UPDATE WAS INSTALLED, THE INSTRUMENT PANEL ABOVE THE STEERING WHEEL HAD VERY SMALL ILLEGIBLE FONT. FOR EXAMPLE, THE TRANSMISSION SHIFT INDICATOR LETTERS (P, D, R) WERE TOO SMALL TO READ WHICH IS CRITICAL. MPH, AND PERCENTAGE OF POWER REMAINING WERE ALSO NEAR ILLEGIBLE AS WELL.

There is loud clanking noise from the front of the car. Tesla service center said they must replace front sway bar and links. That was in December 2020. They still do not have those parts. Driving with damaged sway bars requires being super alert when changing lanes or turning. However, one cannot guarantee it 100% of the time. Tesla says that this is a minor noise issue. I would like them to fix the issue soon (not have to wait 6+ months).

WHILE DRIVING ON THE EXPRESSWAY, CRUISE CONTROL WAS ENGAGED AT 65-70 MPH FOR 3-5 MINUTES, UNTIL SUDDENLY, THE CAR SLOWED DOWN ALL BY ITSELF TO AROUND 50MPH WITH VIBRATION AND JERKING. THE BRAKE WAS NOT DEPRESSED AT ALL. NO OTHER CARS WERE IN FRONT OF ME OR AROUND ME AT THE TIME OF INCIDENT

HERE'S A 2018 IN THE JUNKYARD : HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38405473?ROWNUMBER=9 BACK WHEEL HAS GONE ALL WHOMPY. AS USUAL. YOU KNOW WHAT TO DO. GET THESE LETHAL WEAPONS OFF THE ROADS. THANK YOU. KEEF

TL* THE CONTACT OWNS A 2018 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V035000 (BACK OVER PREVENTION, VISIBILITY, EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

HERE IS A TESLA IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37354819?ROWNUMBER=22 THE BACK WHEEL AND SUSPENSION HAS FALLEN TO BITS. NO CRASH DAMAGE. JUST THE SUSPENSION PARTS CRACKED AND SNAPPED. DESPITE TESLAS CLAIM THAT ONLY A SMALL NUMBER OF TESLA MODEL YEAR CARS THAT WERE EXPORTED TO CHINA NEED TO BE RECALLED BECAUSE OF BAD ROADS AND DRIVERS IN CHINA THIS PROBLEM IS AFFECTING EVERY TESLA AROUND THE WORLD. TESLA DESIGN, MANUFACTURING AND QUALITY CONTROL IS FAECAL. NHTSA HAS RECEIVED HUNDREDS OF COMPLAINTS ABOUT THIS. WHEN WILL YOU STOP COVERING UP FOR ELON MUSK AND DEMAND A RECALL OF THESE DEADLY CARS? IT IS ABSURD FOR TESLA TO MERELY ISSUE OBSCURE TECHNICAL SERVICE BULLETINS AND TO CLAIM THAT SUSPENSION FAILURES DO NOT POSE A SAFETY RISK. RECALL THESE TIME-BOMBS IMMEDIATELY. THANK YOU. KEEF

MY VEHICLE ELECTRONCS FREEZE AND AM UNABLE TO USE THE INDICATORS THE VEHICLE WENT TO THE DEALER AND THEY SENT BACK SAYIN THE FUTURE SOFTWARE UPDATE WILL RESOLVE THIS ISSUE. I HAV ME VIDEO OF THE INCIDENT

THIS RELATES TO A TESLA WARRANTY ADJUSTMENT PROGRAM NOTICE ISSUED NOVEMBER 09, 2020. THERE IS A MALFUNCTIONING OF A MEMORY CHIP (EMBEDDED MULTIMEDIACARD WHICH CAUSES THE SCREEN TO FREEZE OR BLACKOUT OR GET FUZZY AND DOES NOT ALLOW YOU TO MAKE OR SAVE CHANGES TO THE VEHICLE CONTROL TOUCH SCREEN. MY CAR WAS RESET TO FACULTY DEFAULT ON NOVEMBER 23, 2020, WITHOUT CHANGING THE CHIP, AND THE NEXT DAY IT FAILED AGAIN. I HAVE SCHEDULED A SERVICE VISIT FOR DECEMBER 02 2020 WITH THE EXPECTATION THAT THE FAULTY CHIP WILL BE REPLACED. PREVIOUSLY MY SCREEN HAD A YELLOW BORDER THAT APPEARED FROM NOWHERE AND THE TESLA SERVICE TEAM USED SOME SORT OF UV LIGHT TO REMEDY THE SITUATION IN JUNE OF 2020. AT THAT TIME THEY TOLD ME IF THE YELLOW BORDER REAPPEARS THEN THE SCREEN WILL NEED TO BE CHANGED. AT THE JUNE 2020 SERVICE VISIT THEY APPARENTLY ALSO REPLACED, AT NO CHARGE, A COMPUTER COMPONENT. THE SCREEN FAILURE I AM REPORTING TODAY BEGAN SHORTLY AFTER THE JUNE 2020 COMPONENTS WERE CHANGED, APPROXIMATELY FIRST NOTICED AUGUST 1, 2020. MY ONGOING CONCERN IS THAT THIS PROBLEM NEEDS TO BE FULLY VETTED AND REPAIRED DURING THE WARRANTY PERIOD AS THESE COMPONENTS ARE QUITE EXPENSIVE. TESLA OWES ITS CUSTOMERS A DEFINITE FIX OF THE SCREEN AND THE ONBOARD COMPUTER PROBLEMS, AND AN ASSURANCE THAT THE CLOCK WILL RESTART ON ANY REPAIRS MADE UNDER WARRANTY (WHAT I AM PROPOSING IS THAT TESLA DOES A GOOD FAITH EXTENSION OF CERTAIN OF THE VEHICLE'S COMPONENTS SO THAT CUSTOMERS ARE COVERED FOR PROBLEMS NOT RELATED TO NORMAL WEAR AND TEAR FOR A REASONABLE PERIOD OF TIME). THANK YOU.

I DROPPED MY PERSONAL TESLA AT TESLA SERVICE TO GET AN MCU/CENTER SCREEN FAILURE REPAIRED. AS I LEFT THE LOT, THE SCREEN IN THE LOANER CAR REBOOTED ITSELF. APPARENTLY THAT IS THE PRECURSOR TO FAILURE. IT FEELS WEIRD KNOWING THIS CAR IS PROBABLY ABOUT TO FAIL THE WAY MINE DID.

HERE IS A TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37354819?ROWNUMBER=42 IT IS NOT BADLY DAMAGED, JUST THAT THE BACK WHEEL AND SUSPENSION HAS FALLEN OFF. YOU CAN SEE PERFECTLY CLEARLY IN THE PHOTOGRAPHS THAT THIS IS A SELF-INFLICTED INJURY CAUSED BY SNAPPED SUSPENSION LINKS. USING EXTRUDED ALUMINIUM AND LOW QUALITY CAST PARTS IS A RECIPE FOR DISASTER. TESLA HAS A CULTURE OF COVER-UP. EMPLOYEES ARE INDOCTRINATED TO DEFEND THE MISSION. THEY ARE UNDER ILLEGAL ELECTRONIC SURVEILLANCE AND DO NOT DARE TO BLOW THE WHISTLE. LIVES ARE AT STAKE. PLEASE TAKE ACTION. THANK YOU. KEEF

AS I WAS TURNING RIGHT INTO A PARKING SPACE GOING AT A VERY SLOW SPEED, THE TESLA SUDDENLY ACCELERATED TO FULL SPEED. I DID NOT PRESS THE GAS OR COMMIT ANY OTHER USER ERROR. I TRIED TO APPLY THE BRAKE. HOWEVER, BECAUSE OF THIS SUDDEN UNINTENDED ACCELERATION, I CRASHED INTO THE BUILDING IN FRONT OF ME. *TR

The contact owns a 2018 Tesla Model S. The contact stated while driving at 65 MPH with cruise control activated, the vehicle inadvertently started braking and the cruise control disengaged. There was no warning light illuminated. The contact stated that there was no other vehicle nearby. The vehicle was driven safely to the residence. The failure was intermittent. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that an unnamed software update needed to be performed. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

HERE IS A TESLA IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36845198?ROWNUMBER=5 THE ONLY DAMAGE IS TO THE FRONT LH SIDE. THE STEEL BUMPER ATTACHMENT BAR IS UNDAMAGED WHICH SUGGESTS THAT THE DAMAGE WAS NOT THE RESULT OF A FRONTAL IMPACT. REGARDLESS OF THE CAUSE OF THE DAMAGE THE FACT IS THAT ONCE AGAIN THE CAST MONKEY-METAL STEERING KNUCKLE HAS FRACTURED IN HALF. THE CAR ALSO DOES APPEAR TO BE BOTTOMED OUT ON ITS AIR SUSPENSION. TESLAS DO NOT HAVE ANY LIMIT STOPS ON THE SUSPENSION. IT IS QUITE PROBABLE THAT THE MCU FAILURES THAT ARE UNDER NHTSA INVESTIGATION ARE CONTRIBUTING TO THE PROBLEM. HERE IS A THREAD IN WHICH ANOTHER OWNER REPORTS A FRACTURED STEERING KNUCKLE BUT THE ABSURDLY LOW SUSPENSION HEIGHT IS BLAMED ON A THIRD PARTY LOWERING KIT. (CAR WAS A RECENTLY PURCHASED CPO FROM TESLA) HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/FRONT-DRIVERS-STEERING-KNUCKLE-FRACTURED-WHILE-DRIVING-AT-55MPH-VIDEO.199103/ SNIP ** I HAVEN'T HEARD OF THIS BEFORE, AND IT DOESN'T SEEM COMMON. I'M ASSUMING A CASTING DEFECT CAUSED A CRACK THAT PROPAGATED INTO A COMPLETE FRACTURE. LUCKILY MY DASHCAM SHOWS THAT THIS WASN'T CAUSED BY HITTING ANYTHING, AS I'M SURE THAT'S THE LIKELY REASON SC WOULD GIVE FOR A CASTING TO FRACTURE LIKE THAT. 35K MI, 2016 P90D ** TESLA HAS REDESIGNED THIS KNUCKLE AT LEAST 3 TIMES. THE OLDER VERSIONS HAVE NOT BEEN RECALLED. EVEN THE NEW VERSIONS ARE STILL SNAPPING. YOU KNOW WHAT TO DO. SO PLEASE DO IT. REGARDS [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

THE TOUCH SCREEN HAS BECOME COMPLETELY UNRESPONSIVE/WENT DARK. I FIRST DISCOVERED THE PROBLEM WHILE THE CAR WAS PARKED IN THE GARAGE, INFREQUENTLY USED. THIS HAS BEEN THE CASE FOR THE LAST 4 WEEKS, ALSO RENDERING THE MOBILE APP UNRESPONSIVE/UNABLE TO CONNECT TO MY CAR. AS A RESULT, THE AC HAS BEEN STUCK ON, RUNNING CONTINUOUSLY FOR A MONTH SINCE THIS ISSUE STARTED. MY TESLA SERVICE APPT. HAS BEEN DELAYED TWICE DUE TO REPLACEMENT PARTS UNAVAILABLE. THIS NEW ARTICLE SEEMS TO DESCRIBE THE SAME PROBLEM MY CAR (AND OTHERS WITH THE SAME MODEL) IS/ARE EXPERIENCING: HTTPS://APPLE.NEWS/A3RF2D8AGQO6J-CETTN354G. *TR

THE CAR SOFTWARE HAS BEEN MODIFIED AND APPEARS TO BE COMPROMISED. SETTINGS RELATED TO SAFETY AND AUTOPILOT HAVE BEEN UNSTABLE. DRIVER PROFILE DOES NOT WORK PROPERLY. FACTORY RESET PERFORMED BY TESLA PARAMUS AND BY SWITCHING EMAIL ACCOUNT DOESN'T NOT REMOVE THE MALWARE. PERSONAL DATA AND MALFUNCTIONING OF THE CAR CONTINUE DESPITE SEVERAL COMPLAINTS TO TESLA.

ON APRIL 17, 2020 AROUND NOON WHILE DRIVING ON THE FAR LEFT LANE OF INTERSTATE 495 AT ABOUT 55 MPH, MY RIGHT REAR WINDOW SHATTERED UNEXPECTEDLY. THERE WERE NO INDICATION OF ANYTHING HITTING MY CAR AS NO CARS WERE BESIDE, IN FRONT, OR BEHIND ME AT THE TIME OF INCIDENT. AFTER DOING SOME RESEARCH ON THE INCIDENT, I LEARNED THAT OTHER TESLA USERS HAVE HAD THE SAME INCIDENT HAPPEN TO THEM INVOLVING THE SAME RIGHT REAR BACK WINDOW.

TL* THE CONTACT OWNS A 2018 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING ON AUTOPILOT, THE VEHICLE PULLED TO THE LEFT AND STRUCK THE FREEWAY CENTER DIVIDER. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT SUSPENSION WAS FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP BUT WAS NOT DIAGNOSED NOR REPAIRED. NO WARNING LIGHT WAS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS CONCERNED THAT THE INSURANCE COMPANY DECLINED TO ACCEPT LIABILITY. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,514.*DT*JB

I WAS DRIVING MY TESLA MODEL S IN LOS ANGELES FREEWAY USING AUTOPILOT AT APPROXIMATELY 60 MILE/HOUR. SUDDENLY CAR STOP TRACKING THE ROAD AND TURN LEFT. EVEN THOUGH I TRIED TO CONTROL THE CAR I WAS TOO LATE AND CAR HIT THE MIDDLE DIVIDER. I HAVE REPORTED THIS ISSUE TO TESLA.

1. SUSPENSION PROBLEM, ONGOING CONCERN. 2. EXCESSIVE TIRE WEAR OF UNKNOWN CAUSE. 3. DRIVER SCREEN FOR MANAGING VEHICLE CONTROLS IS FAULTY AND HOPEFULLY BEING FIXED VIA A WARRANTY ALERT DATED NOVEMBER 09, 2020. SEE ATTACHED DOCUMENT. MY CONCERN IS THAT TESLA IS NOT FORTHCOMING IN SOLVING THIS SUSPENSION PROBLEM. I WOULD ENCOURAGE YOUR AGENCY TO INVESTIGATE CLAIMS INTO MODEL S VEHICLES PRODUCED THROUGH 2018 AS WELL.

AS I WAS PARKING THE CAR, THE CAR SUDDENLY ACCELERATED WITHOUT WARNING, WENT OVER THE CURB AND HIT A TREE AT HIGH SPEED. THE AIR BAGS DEPLOYED DURING THE CRASH AND THE FRONT OF THE CAR WAS BADLY DAMAGED. I SMELT SMOKE IN THE CAR AFTER THE ACCIDENT. WE GOT OFF THE CAR IMMEDIATELY AFRAID OF THE BATTERY GOING INTO FLAMES. THE CAR HAD TO BE TOWED AWAY. THIS WAS SUCH AN UNUSUAL EVENT AND A FREAKY ACCIDENT AS THE CAR ACCELERATED AS I WAS PARKING IT. THE CAR CAME TO A STOP BEFORE IT ACCELERATED AT HIGH SPEED AND I LOST CONTROL OF THE CAR. IT MUST BE AN ERROR IN THE CAR'S TECHNOLOGY.

MY SEPTEMBER 2018 BUILD TESLA MODEL S EXPERIENCES THE SAME SCREEN FAILURES (BOTH THE DASH + MEDIA CONTROL UNIT) AS THE RECALLED VERSIONS, BUT MINE FALLS OUTSIDE OF THE RECALL PERIOD. THE LATEST INCIDENT OCCURRED WHILE I WAS DRIVING ON A DESOLATE HIGHWAY TRAVELING AT 85 MPH. I LOSE MY SPEEDOMETER AS WELL AS FEATURES SUCH GPS WHICH OCCURRED ONCE IN AN UNFAMILIAR AREA.

DESIGN FLAW ON THE REAR SUSPENSION SET UP CAUSES EXCESSIVE TIRE WEAR ON THE INSIDE OF THE TIRES. VERY LIKELY GOES WITHOUT BEING DETECTED EVEN BY THE SERVICE CENTERS AND CAN CAUSE SERIOUS ACCIDENTS DUE TO TIRE BLOW OUTS SPECIALLY ON FREEWAY DRIVES.

I WAS PULLING INTO A PARKING SPOT IN A PLACE I PARK ON MANY OCCASIONS, HAD MY FOOT OFF THE ACCELERATOR, TO PUT ON THE BRAKE, AND THE CAR SUDDENLY ACCELERATED, WENT UP OVER THE CURB, AND ALMOST DOWN AN EMBANKMENT. I WAS ABLE TO STOP THE CAR BEFORE THAT HAPPENED.

TL* THE CONTACT OWNS A 2018 TESLA MODEL S. THE CONTACT STATED THAT WHILE STILL SEATED IN THE VEHICLE IN THE DRIVEWAY AFTER THE VEHICLE WAS STOPPED AND THE GEAR SHIFT LEVER PLACED IN THE PARK POSITION, THE FRONT SEAT PASSENGER ATTEMPTED TO EXIT THE VEHICLE AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE CRASHED INTO THE VEHICLE PARKED IN FRONT. THE VEHICLE THEN INDEPENDENTLY REVERSED AND CRASHED INTO A TREE. THE VEHICLE EVENTUALLY CAME TO A STOP AFTER THE CONTACT RELEASED THE BRAKE PEDAL. BOTH THE PASSENGER AND THE DRIVER EXITED THE VEHICLE WITHOUT INJURIES. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE OTHER VEHICLE SUSTAINED MAJOR BODY DAMAGE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,700.

I WAS USING THE AUTOSUMMON ON MY TESLA. I HAD USED THE CAR TO PARK ITSELF SO FIGURED THAT IT WOULD BE SAFE TO TRY. CAR WAS CLOSE TO A WALL. CAR IMMEDIATELY MOVED FORWARD AND HIT THE WALL. THERE WAS NO TIME TO STOP IT AS IT TURNED IMMEDIATELY.

IT WAS ON FRIDAY MORNING ON JANUARY 11TH 2020 AT 8.30AM. I WAS SLOWLY PULLING INTO A PARKING SPACE IN FRONT OF MY MEDICAL OFFICE WHERE I HAVE PRACTICED FOR 21 YEARS. I WAS IN AN OUTDOOR PARKING DECK. I TOUCHED THE BRAKES TO STOP THE CAR AND THE CAR SUDDENLY ACCELERATED FORWARDS AND HIT A CONCRETE WALL IN FRONT OF IT. I KNOW THAT I DID NOT HIT THE ACCELERATOR. I WAS SLAMMED INTO MY STEERING WHEEL. MY AIRBAG DID NOT DEPLOY. I HAVE BEEN DRIVING FOR 30 YEARS AND HAVE DRIVEN A TESLA FOR 5 YEARS. I KNOW THE DIFFERENCE BETWEEN THE ACCELERATOR AND THE BRAKE. TESLA CLAIMS THAT I PUT MY FOOT ON THE ACCELERATOR AND DROVE INTO THE CONCRETE WALL. THAT IS NOT WHAT HAPPENED. I HAVE SERIOUS SAFETY CONCERNS ABOUT WHAT HAPPENED. THE CAR WAS OUT OF MY CONTROL.

I AM THE OWNER OF A 2018 TESLA MODEL P100D. ON DEC 17 AT APPROXIMATELY 11:40 AM I AND A BUSINESS ASSOCIATE WERE DRIVING TO MY HOME AT 804 DUKE STREET, ALEXANDRIA, VA. MY ASSOCIATE WAS DRIVING APPROXIMATELY 1-2 MILES/HOUR AND STARTING TO PARK. THE PARKING LOCATION IS IN FRONT OF A BRICK WALL. WHILE COMING TO OUR FINAL STOP THE TESLA BEGAN TO ACCELERATE ON ITS OWN AS THOUGH THE GAS WAS PUNCHED (IT WAS NOTE). THE CAR THRUST FORWARD AND SLAMMED INTO THE WALL, DESTROYING A PART OF THE WALL AND DAMAGING THE FRONT OF THE TESLA. THE AIR BAGS DID NOT ENGAGE AND WE WERE NOT INJURED. THE CAR SIMPLY ACCELERATED ON ITS OWN. I REPORTED THE INCIDENT TO TESLA BUT THEY HAVE NOT RESPONDED.

HERE IS ATESLA MODEL S IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/26038980/PHOTOS\ IT HAS BEEN IN A ROLLOVER AND IS BADLY DAMAGED. THE BACK RIGHT HAND WHEEL AND COMPLETE SUSPENSION HAS FALLEN OFF AND THE BODYWORK IN THAT AREA SHOWS DAMAGE CONSISTENT WITH THE WHEEL BEING EJECTED THROUGH THE WHEEL WELL. GIVEN THE HUGE NUMBER OF CASES OF TESLA SUSPENSION FAILURES IT SEEMS HIGHLY LIKELY THAT THE LOSS OF A WHEEL IS WHAT CAUSED THE ROLLOVER AND IS NOT SIMPLY THE RESULT OF CRASH DAMAGE. FOR MANY OTHER EXAMPLES OF TESLA SUSPENSION BREAKAGES GO HERE HTTPS://TWITTER.COM/HASHTAG/WHOMPYWHEELS NOT JUST IN AMERICA. TESLAS ARE GOING WHOMPY ALL OVER THE WORLD. PLEASE INVESTIGATE. THANKS. KEEF

I HAD A 2018 TESLA S. I WAS DRIVING NORTH ON US 395 IN LANE 2 OF A 4 LANE DIVIDED HIGHWAY AT 0030 ABOUT 20 MILES SOUTH OF LONE PINE, CA. IT WAS PITCH BLACK OUT. I WAS THE DRIVER OF A TESLA S IN SEMIAUTONOMOUS DRIVER-ASSIST MODE. THE ROAD WAS GOING UP HILL AND I CLICKED MY TURN SIGNAL TO PASS A SEMI TRAILER AND MY CAR WENT INTO THE LEFT LANE AND PASSED THE TRUCK. AFTER GOING A SIGNIFICANT DISTANCE IN FRONT OF THE TRUCK AND STARTING DOWN HILL AND I CLICKED MY TURN SIGNAL TO RETURN TO THE RIGHT LANE. THE CAR WENT INTO THE RIGHT LANE AND CONTINUED ONTO THE RIGHT LANE BUT CONTINUED ABRUPTLY ONTO THE SHOULDER. IT FELT LIKE THE STEERING WHEEL TURN TO THE RIGHT AND WE WENT OFF THE ROAD INTO A DITCH 15-20 FEET BELOW. MY HANDS WERE ON THE STEERING WEAL, A FACT I CAN PROVE BECAUSE I SUFFERED A FRACTURE OF THE THIRD METACARPAL HEAD OF MY LEFT HAND, A FRACTURE AN ORTHOPEDIST CALLED AN "AIRBAG FRACTURE". ALSO THERE WAS BUSING OF MY DISTAL DIGITS OF THE FINGERS OF MY LEFT HAND. THE CAR WAS A TOTAL LOSS. MY WIFE WHO WAS SLEEPING AT THE TIME WAS IN THE FRONT PASSENGER SEAT AND SUFFERED SIGNIFICANT TRAUMA FROM HER SEAT BELT, A FRACTURE OF THE LATERAL SPINE OF C-7, BILATERAL FIRST RIB FRACTURES, STERNUM FRACTURE AND A T-12 BLOWOUT FRACTURE. I HAVE COPIES OF MY X-RAY OF MY HAND FRACTURE AND A PICTURE OF THE ECHYMOSIS OF MY FINGERS. I REPORTED THE ACCIDENT TO TESLA WITH THE DATE AND TIME OF THE ACCIDENT AND WAS TOLD THEY WOULD GET BACK TO ME AFTER INVESTIGATING, BUT THEY HAVEN'T.

PLEASE NOTE...I HAVE USED THE VIN OF ANOTHER RANDOM JUNKYARD TESLA SINCE I DO NOT KNOW THE VIN OF THE CAR WHICH IS THE SUBJECT OF THIS COMPLAINT. POSTED TODAY ON THE TMC. AN OWNER'S WHEEL HAS GONE WHOMPY AND IS SCRAPING ON THE INSIDE OF THE WHEEL ARCH AND MAKING ALARMING NOISES. TESLA SERVICE TELL HIM TO GO FLY A KITE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/LEFT-FRONT-CHAMBER-LINK.172715/ ZAFRA88, 34 MINUTES AGO LONG STORY SHORT MY FRONT DRIVER TIRE IS RUBBING ON THE INNER FENDER WALL WHEN TURNING RIGHT AND MAKES A LOUD NOISE. BROUGHT TO THE SC AND THEY SAID ALIGNMENT NEEDS TO BE DONE TO FIX THE ISSUE. WAS TOLD ALIGNMENT CAN'T BE DONE BECAUSE THE "CHAMBER LINK" WAS DAMAGED TO OUTSIDE IMPACT. FIRST WHAT IS THE CHAMBER LINK, POSSIBLY A TYPO AND MEANT CAMBER LINK? THAT IS NOT A CONTROL ARM IS IT? THEY TOLD ME THIS IS NOT COVERED BY WARRANTY BECAUSE OF THIS OUTSIDE IMPACT BUT HOW CAN THEY PROVE THERE WAS OUTSIDE INFLUENCE AND NOT A DEFECTIVE PART? ATTACHED IS THE WRITE UP ..... CONCERN - CLIENT STATES SQUEAKY METAL NOISE FROM RIGHT FRONT WHEEL......... PLEASE INVESTIGATE. ENRAGED CITIZEN ETC.

TESLA IN SALVAGE YARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34608873&ROWNUMBER=43&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE ALLOY STEERING KNUCKLE HAS SIMPLY SNAPPED IN HALF. WHERE DO THEY MAKE THESE PARTS? WILLY WONKA'S CHOCOLATE FACTORY? CAN YOU PLEASE GET THESE CONTRAPTIONS RECALLED. THANK YOU KEEF

HERE IS A TESLA MODEL S IN THE JUNKYARD. THERE IS HARDLY ANY IMPACT DAMAGE TO THE BODYWORK. NO AIR-BAGS HAVE BEEN DEPLOYED. THE CAST ALLOY STEERING KNUCKLE HAS CRACKED IN HALF. THE ONLY POSSIBLE WAY FOR THAT TO HAPPEN IS IF THERE IS A CASTING FLAW DURING MANUFACTURE. THIS IS A HEAVY HIGH PERFORMANCE CAR THAT IS FREQUENTLY DRIVEN HANDS FREE ON SO CALLED AUTOPILOT. HAVING SUCH BADLY MADE WEAK SUSPENSION PARTS ONLY ADDS TO THE DANGER. WILL YOU PLEASE INVESTIGATE THIS CASE AND THAT OF SO MANY OTHER TESLA SUSPENSION FAILURES. THANK YOU. KEEF

TWICE RECENTLY WHILE DRIVING ON HIGHWAY AT NIGHT, THE CAR COMPUTER STARTED FAILING. LIGHTS WENT OUT, TURN SIGNALS DIDN'T WORK, EVENTUALLY THE WHOLE SCREEN AND DASHBOARD THAT LET YOU DRIVE TURNED BLANK. I HAD TO FIND A WAY TO QUICKLY PULL TO THE SIDE OF THE ROAD AND RESET THE CAR BY PRESSING AND HOLDING THE TWO BUTTONS ON STEERING WHEEL. THIS IS A VERY UNSAFE CONDITION.

THIS IS A COMPLAINT ABOUT TESLA BROKEN SUSPENSIONS. HERE IS THE LATEST EXAMPLE... [XXX] PLEASE NOTE THAT I HAVE USED THE VIN OF ANOTHER TESLA IN THE JUNKYARD WHICH "QUELLE SURPRISE" ALSO HAS A WHOMPY WHEEL. IT SEEMS STRANGE THAT TESLA WOULD PREFER TO DENY THAT THERE IS A WEAKNESS IN THE SUSPENSION COMPONENTS RATHER THAN ADMITTING IT AND FIXING THE PROBLEM. TO ANYONE THAT HAS BEEN FOLLOWING THE ANTICS OF ELON MUSK RECENTLY IT COMES AS NO SURPRISE. IT SEEMS UNLIKELY THAT THE OWNER WILL BE FILING A COMPLAINT SINCE HE HAS BEEN INFORMED THAT HE IS DRIVING THE SAFEST CAR IN THE WORLD! THESE TESLA SUSPENSION BREAKAGES HAVE BEEN HAPPENING OVER AND OVER FOR MANY YEARS. YOUR OWN DATABASE HAS HUNDREDS OF VALID REPORTS CONCERNING THIS. I STRONGLY RECOMMEND THAT YOU LAUNCH AN INVESTIGATION. THANK YOU. ENRAGED CITIZEN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

ON AT LEAST 2 OCCASIONS, WHILE DRIVING THE CAR, THE ELECTRICAL SYSTEM STOPPED WORKING. ONE TIME, THE CAR JUST SHUT DOWN AT A STOP SIGN NEARBY MY OFFICE; THE SECOND TIME, WHILE DRIVING ON THE HIGHWAY, THE CAR CONTINUED TO RUN BUT ALL OF THE OTHER ELECTRONS: SPEEDOMETER, TURN SIGNALS, RADIO STOPPED WORKING. WHEN I PULLED OVER, THE ENTIRE CAR SHUT DOWN. BOTH INSTANCES REQUIRED A "HARD STOP" TO RE-START THE CAR. THE DEALER INFORMED ME THAT THIS CAN HAPPEN WHEN THE SOFTWARE HAS NOT BEEN RECENTLY UPDATED. HOWEVER, YOU NEED WI-FI TO UPDATE THE SOFTWARE AND IT IS NOT READILY AVAILABLE WHERE I RESIDE AND PARK MY CAR. I CONSIDER THIS SITUATION EXTREMELY DANGEROUS IN THAT THE CAR CAN SPONTANEOUSLY SHUT DOWN WHILE IN USE. I AM TAKING THE CAR INTO THE DEALER TODAY-PROBABLY SO THEY CAN UPGRADE THE SOFTWARE ON SITE. HOWEVER, THIS DOES NOT ADDRESS FUTURE POTENTIAL ISSUES WITH THE CAR. I DO NOT HAVE THE ABILITY TO ROUTINELY TAKE THE CAR INTO THE DEALERSHIP FOR UPGRADES. FURTHER, THERE IS NO MESSAGE FROM TESLA WHEN THE UPGRADES ARE AVAILABLE. PLEASE HELP. I REALLY HAVE NO DESIRE TO DIE WHEN THE CAR STOPS WORKING WHILE DRIVING IT!

HERE IS ANOTHER MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/53749689 THE FRONT WHEEL AND COMPLETE SUSPENSION HAS SIMPLY FALLEN OFF. THIS IS NOT THE RESULT OF CRASH DAMAGE. IT IS SELF INFLICTED INJURY CAUSED BY THE WHEEL WHOMPING AROUND AFTER THE FRAIL SUSPENSION FELL TO BITS. PLEASE TAKE ACTION BEFORE MORE PEOPLE GET KILLED BY THESE DEADLY DEFECTIVE JALOPIES. THANK YOU. UNHINGED CITIZEN.

TL* THE CONTACT OWNS A 2018 TESLA MODEL S. THE CONTACT STATED WHILE SHIFTING INTO PARK, THE VEHICLE SUDDENLY ACCELERATED FORWARD AND IMPACTED INTO THE WALL OF A BUILDING. THE FRONT OF THE VEHICLE WAS DAMAGED AS WELL AS THE BUILDING CAUSING ITS ELECTRIC TO SHUT OFF. NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ASKED ABOUT THE AIR BAG DEPLOYMENT AND CONFIRMED THAT THE AIR BAGS DID NOT DEPLOY. THE CONTACT DID NOT SUSTAINED ANY INJURIES OR SEEK MEDICAL ATTENTION. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVABLE AFTER THE IMPACT. THE CONTACT STATED SHE CONTACTED HER INSURANCE COMPANY AND HAD THE COSMETIC REPAIRS PERFORMED AT AN APPROXIMATE $5,000 REPAIR COST. THE MANUFACTURER AND DEALER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 12,000.

THIS A COMPLAINT ABOUT THE TESLA SUSPENSION FORELINKS WHICH ARE STILL SNAPPING OFF AND CAUSING DANGER TO THE PUBLIC. AT LEAST THREE NEW CASES OF FAILURE HAVE BEEN REPORTED WITHIN THE LAST FEW WEEKS. DESPITE FORUM POSTERS URGING THE OWNERS TO REPORT THEIR FAILURES TO NHTSA THE OWNERS HAVE NOT DONE SO. PRESSURE FROM TESLA SUPPORTERS TO "SUPPORT THE MISSION" AND FINANCIAL SELF-INTEREST MEAN THAT THESE FAILURES ARE BEING UNDER-REPORTED. HERE IS A DISCUSSION FORUM ABOUT THIS :HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-FRONT-SUSPENSION-CONTROL-ARM-FAILURE.114967/PAGE-7#POST-4035913 **SNIP** I BELIEVE I'VE JOINED THE "CLUB", TOO. 2017 TESLA S 75D WITH <13,500 MILES IS IN THE SHOP NOW AFTER HAVING IT TOWED LAST NIGHT. THE SERVICE REP LET ME KNOW THAT WHILE THEY'RE NOT DONE INSPECTING IT - THEY'VE DETERMINED IT'S "FULLY COVERED UNDER WARRANTY". MY STORY IS SIMILAR TO MOST. ON WAY HOME FROM WORK YESTERDAY, MY CAR STARTED MAKING STRANGE NOISES AT LOW SPEEDS, UPHILL AND/OR AROUND THESE "ISLANDS" SEATTLE HAS AT CROSS STREETS IN NEIGHBORHOODS TO SLOW TRAFFIC. I GOT HOME, MADE AN ONLINE SERVICE CENTER APPT FOR NEXT WEEK. WENT OUT AGAIN AND THEN THE "CATASTROPHIC" FAILURE BEGAN. I HAD TO DRIVE A BIT (GUESSING A HALF MILE) BEFORE I COULD FIND A SAFE SPOT AND ONE BIG ENOUGH TO PULL OVER. TIRE IS GOUGED HORRIBLY. METAL SHOWING THROUGH WHEEL WELL, CAR APPEARED TO BE SITTING ON WHEEL, BUT HARD TO SEE CLEARLY. FOR ANYONE WHO THINKS THIS IS DUE TO "ROUGH" DRIVING - I POLITELY SUGGEST YOU STFU. I BABY MY CAR. ** PLEASE TAKE ACTION. NOTE: VIN OF RANDOM TESLA IN WRECKING YARD USED IN THIS REPORT

THE CAR UNINTENDED ACCELERATED WHEN I PULLED INTO GARAGE AND WAIT FOR GARAGE DOOR OPEN. THE SUDDEN ACCELERATION IS TOTALLY OUT OF CONTROL, EVEN MY FOOT FIRMLY STEP ON THE BREAK PEDAL. THE ACCELERATED CAR WENT THROUGH THE GARAGE DOOR TOWARDS RIGHT, AND HIT AND LIFT THE OTHER PARKED SUV INSIDE THE GARAGE. THE SPEED AND FORCE PUSH THE SUV TOWARDS THE BACK OF GARAGE WALL, AND TOTALLY DAMAGED THE PART OF MY GARAGE.