NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2022 Tesla Model Y. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Tesla Collison Center Denver - returned vehicle with bent wheel after an accident They refuse to repair despite safety risk They are now Blocking my access to service of fixing my car for unrelated issues as well. This bent wheel may result in an unsafe vehicle on the road
The contact owns a 2022 Tesla Model Y. The contact stated that while in Autonomous Self Driving mode and in manual driving mode with the Adaptive Cruise Control engaged with speeds set to 70 MPH or higher, the vehicle experienced phantom braking. There were no warning signs illuminated. The failure was self-corrected, but then recurred. The failure had occurred approximately 9 times. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 10,977.
After having strapped our kids to their car seats, my daughter had her feet resting on the rails of the driver seat in front of her and her feet were trapped and squished really hard when the driver seat started to automatically adjust between my driver profile and my husband's profile. I am 5'3" and he is 6'3" so his profile has the seat further back than mine. My daughter started to scream and cry immediately as we tried to quickly reset the driver profile to mine so she could free both of her feet. She had slight bruising and soreness after the incident. This is reproducible and the only way to prevent was to delete my husband's driver profile to avoid having his phone trigger the self adjusting mechanism when he opens the driver door. The vehicle has not been inspected for this issue by Tesla or any one else. We believe this is a feature that is by design but it poses a risk to anyone sitting in the back and unable to rest their feet on the floor such as a kids in their car seats. There are no warnings, messages about not resting your feet on the seat rails and the seat doesn't stop and doesn't detect if something is on the rails. I couldn't find a way for the driver profile to be locked to a single driver and be manually triggered for any other driver. I tried to search how to report this to Tesla and I couldn't find an obvious way to do it. The number listed in the manuals doesn't have an option for this. I couldn't find an option to report via the Tesla app.
The contact owns a 2022 Tesla Model Y. The contact stated that while outside the vehicle letting her daughter into the vehicle, the door closed, and the passenger’s side door automatically locked and failed to unlock. There were no warning lights illuminated. The contact's son was occupying a car seat and was locked inside the vehicle. The contact had to call her husband to unlock the vehicle. The contact called an unknown local dealer for a mobile appointment, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,900.
Windshield easily to crack by road debris while driving. Dropped off my vehicle for replacement windshield and tesla agent informed me that there was numerous vehicle ahead of me waiting for replacement. Also wipers activates when is not raining or won’t stop after it stops raining while in Auto causing distraction to the road.
After leaving the vehicle plugged in and coming back to it after an extended period of time, The vehicle’s camera is stuck on black screen with spinning circles and gps stuck on last location. Only resolution is to walk away and the vehicle goes into a state of deep sleep. This is a major safety issue because the rear windshield is smaller than a typical standard vehicle, so without the cameras, visibility in the rear is almost non existent especially during inclement weather. Vehicle was brought to service several times to address the issue. Today will be the third attempt to remedy the issue. Issue is ongoing and has been existent since vehicle possession.
Recall has not been fixed yet.
At the end of my shift the "Full Self Driving" started working again, also without explanation. This time its driving me home, gets to the neighborhood I drive in and out of multiple times a day for the entirety of my "FSD Beta" and only address the car has "lived" at. This time it SLAMS on the brakes with someone behind me (scary) then quickly takes the wrong left turn, then another wrong left turn, then starts the ACCELERATE in a neighborhood/school zone directly towards a cul-de-sac with 2 story houses, speeds up more, then abandons all the "Full Self Driving" while I'm flying towards a power transformer box and curb when I SLAM the brakes (I gave her all she's got, she's heavy!) luckily I stopped with just a couple feet to spare. Then I drive back the direction it was supposed to go which also for the record it was showing a different path on the map, the entrance it always is. So the map was showing the blue line for GPS to turn into the second entrance, this time was the first time its ever taken the first entrance and I've literally never driven down the road it almost crashed me on but its been there for 6 months or longer. So just to clarify Tesla has FAILED at least 10 rounds at fixing the car and they cannot offer a solution. This car is a LEMON! Do something, you're the government I shouldn't be having a car try to kill me five times a day for several months without a recall. This clown car even plays the wrong songs and song titles! This is a coverup either the car is faulty and Tesla refuses to fix it or its hacked and being used for attempted murder. Either disgusts me and I was Tesla/Elon's biggest fan for over a decade, then I bought his car. The rest is history... Family and friends keep telling me to stop using it and that its super obvious they are trying to get rid of me; but I will not walk away being scammed by my life long idol. https://www.dropbox.com/s/otkm540sxh3jxm2/Video%20Jan%2024%202023%2C%207%2033%2030%20PM.mov?dl=0
"Full Self Driving" without explanation stopped working while I was using it. I tried to park the car, walk away, lock it; I even rebooted the car by holding both scroll wheels on the steering wheel as I've been directed in the past. Nothing worked. I noticed during my shift that "Auto Pilot" still worked on the highway so I was using it for a couple miles successfully. Then when the time for the exit came the car took the exit normally but then when it switched to "FSD" the car stopped steering and drove me directly towards a drainage ditch next to the off ramp and all steering assist and lane keeping was turned off all at the same time (while traveling at 50mph on I4). I was really scared luckily I never took my hands off the wheel but anyone with lesser reaction time would have crashed and possibly died. I got this on dashcam, pulled over to calm down (McDonalds near MCO), then drove back to prove it happened with the iPhone as Tesla has directed me to do on many occasions to "prove it". So I got it all on video you can see on this link here since NHTSA only allows low quality short videos less than 10mb like its the 1990's. The more I report Tesla and tell my riders about the child slaves in the Congo mining the cobalt in the batteries the more frequently the car tries to kill me. This is a cover up not a coincidence. https://www.dropbox.com/s/ksryabtxo953qz5/Video%20Jan%2024%202023%2C%201%2040%2043%20PM.mov?dl=0
Driving in Autopilot, the vehicle steered itself to the left into a barrier with no warning.
I have experience multiple instances of "phantom braking" where the car suddenly brakes when there is nothing in front of the car. The most concerning incidents are when traveling on interstate highways while Autopilot is engaged. The car will brake suddenly, rapidly, and unexpectedly. I experienced this problem that first day I picked up the vehicle and continue to experience the problem on extended interstate drives of several hours. The car is available for inspection upon request. The biggest safety concern is that a closely following car could rear end the rapidly braking Model Y. Another concern is that the car could loose control on ice or snow while rapidly braking. Despite three requests, Tesla has declined to inspect the vehicle. During these incidences, none of the cameras have indicated that they were obscured nor were any other warnings indicated that I am aware of.
The vehicle started shaking and stuff wrong from the rear wheels and was told to pull over safely. The error codes Dl_a063 and Dl_a139 popped up and it seems there is a rear drive unit failure.
Driving both east and west on 429 near the Wekiva river results in the car coming to a complete 0mph stop in a 70mph two lane highway with barriers on both sides and no signs or lights. Then the car starts changing lanes on the highway going about 15mph while cars are whipping past me at 70+mph with the horn on. The last 8 or 10 updates have not solved this issue I've been very alarmed and done everything in my power to avoid using the software and have demanded a refund many times, this is simply a deadly scam. The FSD contract is a license to kill and silence your attempts to alert the public like a good Samaritan; it must be shut down until proven safe. Each time they say they fixed it, each time I go out and risk my life and they lie, and lie and lie and now the stories of people dying from this exact scenario are starting to pile up (pun intended). The car is STILL confusing its sea level or altitude positioning on the GPS for the round about with stop signs below the sunpass highway. Fact of the matter is I have over 15,000 GB's of footage and there are hundreds if not thousands of scenarios where the car needs to be corrected. I am a professional driver and have software development experience but we cannot allow a private corporation to use human American citizens as lab rats and throw them aside when their software that is not safe yet kills the very people trying to improve the system. Not to mention innocent by standards who have never seen the inside of a Tesla nevermind an arbitration contract. This is all completely unethical. Windows havent been fixed after recall despite recalibrating windows, 2 software updates and restarting the car all as recommended. Cheap paint scratches, chips. Plastic snaps, upholstery loosens. StilPhantom Braking FSD: https://www.dropbox.com/s/gmnzm58hjt4hp4r/Video%20Jan%2019%202023%2C%2011%2004%2026%20AM.mov?dl=0 Paint: https://www.dropbox.com/s/u2lrrydmuptoyty/Video%20Jan%2009%202023%2C%208%2029%2001%20AM%20%281%29.mov?dl=0
I had engaged Tesla’s “Full Self Driving” feature in a 25 MPH zone. As the speed limit changed to 35 MPH the vehicle correctly adjusted to 35 MPH. However, right after that I entered a school zone marked by a flashing yellow light. I used the brakes to slow down to 18 MPH, which disengaged the “Full Self Driving” feature because the vehicle did not adjust on its own. Once I was at 18 MPH I re-engaged “Full Self Driving” and the vehicle immediately started accelerating to 35 MPH again, in spite of the fact that I was in a school zone still. It seems the ”Full Self Driving” feature cannot detect school zones, even when marked by flashing yellow lights. The onboard visualizations appears to have detected them as stop lights.
We have experienced phantom braking at least once almost every time we drive on the interstate or on a two lane highway. For example, wen approaching a underpass with a concrete retaining wall or on a curve with a hill. In other instances, we do not understand why phantom braking occurred.
“Phantom braking” episode: While driving on a two lane freeway using Tesla branded Autopilot (not full self drive) the car automatically and suddenly braked, reducing speed approximately from 70 mph to below 50 mph before manual intervention. This happened with no car in front or behind and while approaching a car in the lane to the right while also approaching an overpass. I also noticed there was a patch of uneven colored pavement beneath the overpass. One passenger in the front seat was thrust into her seatbelt in the event.
I've reported to Tesla multiple times that on State Road 46 Tesla Auto Pilot and FSD BOTH come to complete stops on the highway while the speed limit is clearly posted 70mph the car is showing 45mph, AP is driving at 50mph then comes to a complete stop 0mph on the highway while traffic is doing 70+ passing me because the car thinks there is a stop sign that doesn't exist. When I spoke to Tesla about it the male tech (British accent) from Tampa service center said that's highly concerning and he would take the car home overnight to make sure they didn't overlook anything but they did nothing other than take away my FSD. Now I'm out $12,000 and Tesla keeps calling me a cheater/liar and I have many examples of the car malfunctioning and we are not talking a little glitch this is fully stopped on a highway the car is trying to drive around a roundabout that isn't there because the car thinks its 30ft below the highway on the street below. I've told Tesla multiple times while I was under consideration as AI engineer that they need to include the GPS altitude otherwise this exact example will happen; but what do I know, I'm just a guy with software development experience and a professional driver who just happens to be heavily invested in gps crypto. The highway has been opened for months, I've reported it to Tesla for months. Here's yet another example from today about 3 hours ago. This is like the 7th or 8th time I've reported fatal issues with the AP/FSD program Tesla can no longer gaslight me with excuses. This car has had more attempts on my life than all the countries of the world tried on Hitler combined and I'm guilty of nothing so I don't understand why Tesla has taken my money and treated me as a delusional idiot since day one. Here's a link to my Dropbox so you can watch the unedited authentic video I have dashcam footage and teslacam to match: https://www.dropbox.com/s/r33s5he9rvwtrwl/Video%20Jan%2009%202023%2C%2011%2014%2023%20AM.mov?dl=0
Basic auto pilot suddenly comes to low speed when there are no cars ahead / behind within 1 mile on all 4 lanes.
On 1/7/2022 I was driving the Tesla vehicle in FSD Beta mode (I don't see this option while reporting the issue). This was on highway101 in Sunnyvale/ Mountain View area. The vehicle was in the right most lane. This lane got converted into an Exit only lane. Tesla FSD failed to detect it (didnt change the lane) and It continue at the same speed in the exiting lane (Approx. 65 Miles/hour).The car further failed to detect the curve of the exit lane and was about to keep driving straight at that speed. I had to immediately intervene and take control of the car or my car would have ended up in the ditch or no man's land around the curve of the exit road. This was near miss scenario and a driver's worst nightmare and I hope such accidents are investigated/tested.
The contact owns a 2022 Tesla Model Y. The contact stated while driving 75 MPH with the cruise control activated, the vehicle decelerated independently and started shaking. There was no warning light illuminated. The contact deactivated the cruise control and the vehicle started operating as designed. The vehicle was not diagnosed nor repaired. Neither the dealer nor the manufacturer was contacted or notified of the failure. The failure mileage was 3,413.
As I was going up the ramp from Peachtree-Dunwoody Road onto 285E on Thursday, Jan 5th around 7pm, there is a tree on the left hand side that has long branches that extend into the road. The branches of the tree hit the side of my car. I heard it as I was driving but didn’t think anything of it. When I got home I had the chance to look at my car. There is a scratch on the side of the car that the tree limbs hit. The scratch actually looks like someone keyed my car. My car is brand new and I want to report this incident to prevent others from getting their cars scratched up. It would be helpful if the tree limbs could be cut down to prevent car damage. I also would like to be compensated for the damage to my car. I am happy to provide pics of the tree and my car.
I was driving on the freeway going 70 mph with adaptive cruise control enabled, and on two occasions the car braked quite strongly even though there were no cars in front of me. The first time it may have been because the freeway led into a curve, and the second time the car was headed into a tunnel.
While driving on a controlled access highway with the full self driving beta running we had a number of instances where the vehicle would hard break with no risk of collision. These unnecessary hard breaking events could have easily resulted in us being rear-ended on the highway.
While driving on the freeway into a tunnel during bright conditions while on Autopilot, the car unexpectedly braked heavily on a straight road, even though there were no debris or vehicles in front. Had to take immediate action since cars were driving around me. Similar event occurred when driving at night, luckily no cars were around me. During rain, automatic wipers did not activate. Required 2 actions to deploy wipers: pressing button on the turn-signal stock, then finding the menu on the screen to set wiper speed while driving in dangerous conditions. Another option is to use the voice command, however at times it takes 2-4 attempts to activate.
2nd row floor is flexing. Same issue found on Model 3 which already has a service bulletin for it. Tried to tell Tesla Service but they won't address it and will not fix it per the service bulletin and every shop that I went will do their own repair that doesn't fix the issue. Here's the service bulletin on the Model 3 which is the same issue. SB-18-45-002 https://static.nhtsa.gov/odi/tsbs/2018/MC-10143016-9999.pdf
When I am driving and go into Cruse Control my wipers continue to come on when it is not raining or there is no moisture. Sometimes they are going at full speed as if it is pouring rain. When this happens, I am forced to hit my brakes to disengage Cruse Control, then take my eyes off the road and find the wiper icon and turn them to the off position. This happens often and has almost caused me to drive off the road a few times. I took the car back to Tesla and was told when I engage Cruse Control the wipers are by default set to "Auto". Also they had seen this before and there was nothing they could do to fix the issue. They also said Tesla was working on the software to improve the wipers. Why am I forced to have my wipers set to "Auto" when I use Cruse? I should be able to set them to "Off" and they only come on when I activate them. If this continues on my car and others there will be accidents because of the distraction trying to turn the wipers off.
buena tarde quiero hacer un reporte ya que mi auto se frena bruscamente y peligrosamente en autopistas con el autopilot activo y sin ninguna razón se activa el freno de emergencia pudiendo ocasionarme la muerte a mi y mi familia, no hay razón para que el auto frene de esta forma por que no tengo autos al frente ni a los lados para que lo haga lo que si puede pasar es que un camion venga ah altas velocidades y me pueda impactar, necesito asistencia de verdad no me siento para nada seguro ya en el auto.
New update came out and they took some of my advice; however, the problem got worse. I had an appointment at a new dealership 1 hour away and they ask me to see if I can replicate the issue and send them a video of it (yikes this is getting very dangerous) so on my way to the service appointment I do as I'm asked but the car keeps malfunctioning saying "Cheater detected" and I'm driving with my hands on the wheel with my dashcam on and iPhone with camera open ready to just grab it for the picture. I send it to them and try to use FSD again. It malfunctions again, says I'm a cheater twice in five minutes. At this time I'm unaware of what a "cheater" even is other than the traditional term. I get to the dealership and the car pops up with a window says "Full Self Driving has been removed due to constant ignoring of the blah blah blah". I tell the Tesla employee what happened he immediately says there' nothing he can do he cant fix it and I can't get my money back. I got all of this on dashcam and audio fyi. I come back the next day, the second I get out of the car and my foot hits tesla pavement a Tesla employee is harassing me to move my car except its the Uber Tesla paid for me to come pick up my car, side note the guy next to him has a huge handgun on his hip, what a safe feeling welcome... The guy inside tells me what cheaters are, I look it up on YouTube. Basically its a wrist weight people attach to the steering wheel to trick the car. I don' own anything like that the car was confusing it with my apple watch which I told Tesla and was promptly updated to the car in 24 hours. So now I'm driving a car I paid $12,000 for FSD that has driven me into coming traffic many times and calls me a cheater until it steals my $12,000 like some sort of horror arcade game. Now the car only has Auto Pilot which also calls me a cheater so its all un-useable. I have heard every excuse in the book from Tesla. Now they want to start charging me $110 to have the AutoPilot looked at.
Seat belts are hitting the door and seat. Model y car seat belts are not installed properly. As per Tesla regenerative braking supposed stop the car but car is rolling. As per Tesla tech regenerative doesn’t work until the battery is heated up. They never provided this to customers and this could result in accidents for people who rely on regenerative braking
On 12/26 evening, I drove Model Y from Asheville NC to NJ. Around midnight time, the car was on I-81 in the middle lane at the speed of 70 miles/hour. And it was on Full Self Drive (FSD). There were virtually no traffic on I-81. On my right, there was a truck were merging to the lane on my right (not merging to the middle lane where Model Y was). Without any warning, Model Y suddenly reduced the speed to 25-30 miles / hour. I had to disengage FSD. If this happened during traffic hour, it could cause severe accident.
Auto wiper doesn't turn on for low or medium. Defrost doesn't clear windshield in bad weather conditions. Above conditions make it difficult to operate in bad weather conditions due to poor visibility. As per manufacture, everything working as designed but problem exists. Ex: https://www.autoevolution.com/news/tesla-s-autowipers-don-t-work-in-the-rain-and-owners-have-had-enough-of-them-208671.html
1. Whoever designed the seats never sat more than 2 hours straight in them and is most likely below 150 lbs with the body shape of a petite person. Damaged coccyx and lower backs since inception of idea. Insanity will ensue after long periods of travel (+2hrs) in rear seating and extended third row seating for adults and children. You get more seating comfort from a Nissan than a Tesla. 2. Windshield wiper sensitivity lowers when using manually then activating Auto. Sometimes sensitivity goes down with autopilot. Auto wiper sensitivity not constant. 3. If you have more than 4 people in your family, do not buy a model S3Y 4. Bad panels which also affect steering column, with squeaking, why is that not a lemon? 5. Long range below 32F falls to half its mileage per full charge. Proper trip charging should be at 10% to 15% more than the minimum 0% for trip charge. 6. Autopilot forces high beams whenever there is fog. Autopilot will never engage on curves, only straight aways 7. Supercharger long trip navigation will not allow filtering locations with bathrooms or trashcans nearby. Walking far distances to find restrooms and trashcans are a normal thing. Teslas not meant for taking long trips. 8. Signage for charging misleading, "10 to 30 minute parking" will only charge 10 to 50 KW max while "vehicle charging only" will charge the advertised supercharger max output. 9. No climate control in third row for MY, safety hazard and human rights issue.
Car did a hard braking while going 75mph on autopilot, no car or obstacle in front when it happened. The car following me had to do an emergency lane switch maneuver to avoid collision.
Sudden Unintended Acceleration. TESLA Service refuses to check the vehicle, it happened 4 times so far. On first occasion they sent it to their engineering team, and result came back after five months and they claimed nothing is wrong. They refused to provide a copy of engineering report. IF nothing is wrong, why did they refuse to provide car owner a copy. IT happened three times after that and they asking for exact day and time, which was provided for second time and they mentioned that there is nothing they can do. I had the car for about 14 months and had less than 6000 miles because I am afraid of driving it and cause into accident.
Rented the vehicle from Hertz for a holiday road trip of 3100 miles. Experienced multiple instances of "phantom braking" where the cruise control would slam on the brakes with nothing in front of the car within the range of vision. The car would rapidly slow from the posted speed limit to under 45 MPH and then about 5-10 seconds later resume as if nothing had happened. This problem happened to me several times per driving day, and seemed to be more prevalent when cresting a rise in the highway. A couple of time times, this happened with a car behind me, and the sudden braking could have caused the vehicle behind to rear-end the Tesla. In heavy traffic it is easy to see how this phantom braking could cause a chain reaction accident. At this point, I think that Tesla needs to permanently disable their cruise control in all Model Y vehicles.
This is in regards to wipers getting frozen and major snow accumulation under them under heavy snow fall, something that can be mitigated with vehicles that are manufactured with Heated Wiper Park. This issue is dangerous if you are travelling on a highway or in places where you cannot stop to clear the wipers. I have contacted Tesla service and talked to them about potential solutions but they kept coming back with the statement that “this feature is working the way it was designed to.” Currently, if wipers are on or in auto mode, the wipers do not go over the wiper park heater, something that could be modified through a software update when ambiant temperature drops below a certain point or if snow fall is detected through their vision system and automatically activate their Heated Wiper Park, because not only is it uncomfortable to have the defrost blasting hot air on your face, but it also is extremely inefficient for electric cars to be doing that.
While driving with Autopilot engaged at approximately 65 mph the car suddenly decelerated to less than 40 mph and then accelerated back to 65. This happened again within a minute of the first occurance and I turned off Autopilot but left cruise control on. It then happened again and I turned cruise control off. Fortunately there were no cars following close behind me nor was I following close behind another car. In the first two cases there were intermittant shadows across the road cast by trees along the road side. In the third there was a large black programmable traffic information sign 20 ft or so off the side of the road that had no information displayed. There was no damage to the car or injuries to the occupants. The vehicle has not been inspected by the manufacturer. No warnings were displayed prior to the event.
During a recent road trip, my TESLA 2022 MY experienced multiple "phantom braking" incidents. The worst one involved while driving at highway speed (77 MPH). On a clear day, with a dry road, with no traffic nearby, no shadows in the area, the vehicle suddenly applied the brakes. It was like it detected something in the road and jammed on the brakes. I used the accelerator to compensate, but, it tried to slow down for 20 seconds before resolving. My wife (passenger) has medical conditions that were exacerbated by being frightened. I also was frightened, which is dangerous while driving. If there was a vehicle behind us, there cold have been an accident. There was no warnings before, during, or after the incident. Multiple people online have described their situation. It is exactly the experience that I have had with my vehicle.
On Saturday night between 9:30 to 9:45 PM while driving on 495, Tesla Model Y 2022, Auto pilot was engaged at 70 miles per hour in three lane highway. My car was in middle lane with no vehicle in front in any of lanes. Suddenly without any warning, auto pilot was disengaged and car moved from 70 mph to 30 mph within few seconds shockingly. I was alert to pull accelerator in timely manner and avoided a possible rear-ended accident . It was scary moment with family onboard and luckily cars where behind enough to evade a possible disastrous accident. This must be fixed
My vehicle started wearing the tire on the left front so I contacted Tesla set an appointment up to have the suspension inspected. They advised they would not cover suspension because it’s a wear item and required me to pay for a suspension alignment which they did and I question the print out on the alignment showing the left front was not in factory specifications, they said it’s within their parameters and they can’t adjust it so I drove the vehicle and came back to have them put new tires on because of the worn inside edge again I question the suspension they said parameters of not affecting the vehicle even though based on specs of the alignment sheet was not meeting The numbers specified by the system again would not do anything to dress. It said it’s not adjustable and it will not affect my tires. I drove the vehicle. Had to replace a new set of tires a year later for the same issue requested them to fix the alignment and they provided me a receipt showing that the suspension is not adjustable so there is an issue with the suspension which causes the tire wear out which can cause it to blow out if I continue to drive it without constantly buying tires .
I am writing to file a safety concern with vehicles manufactured by Tesla Motor Company Inc (“TESLA”). The complaint relates to safety failures with the automatic retracting window system. This complaint is different from the NHTSA previous issued recall for pinch points (issued on or around September 19th, 2022). During the vehicle software update process, owners can enter the vehicle and close the door (there is no engineered prevention of opening the doors). However, upon attempting to exit the vehicle the window does not automatically retract. When the owner closes the door after exit the windows are prone to break or shatter (see attached photo) which creates a safety hazard. The specific hazard is with broken glass spread in the cabin of the vehicle. Tesla charges customers to replace the window in spite of the known defect (see attached paid invoice, which documents how the damage occurred). Tesla states "it is a known documented issue and is therefore the customers responsibility". In lieu of correcting the acknowledged known issue or providing a proper engineered control to avoid the safety hazard created by the defect; Tesla has apparently accepted the defect and passed the risk of the defect to customers who are not formally made aware of the problem and are expected to understand the problem based on documentation in third party forums. The issue poses a cutting hazard to the driver and occupants of the vehicle and also a foreseeable egress concern in an emergency.
Sudden Phantom braking happened while driving north on garden state parkway. I was in the 2 lane express northbound highway, and there was heavy traffic and flashing police lights on the separated 3 lane local northbound highway. I was using adaptive cruise control when Tesla suddenly braked, reducing speed 20-30 mph in a matter of seconds, despite no cars in front of me. I took back control and disengaged cruise control
When using Autopilot on interstate, car did phantom braking when approaching new concrete sections of highway (I-4 between Orlando and Daytona Beach) on a primarily black asphalt highway during sunny afternoon conditions. This happened on a couple of occasions during drive.
First my car was having issues charginging at the charge stations. Then as soon as that issue occurred, I had to replace the car battery. Then I noticed that the windows would randomly retract while I was driving my vehicle. My child had pointed out that his window was down, when he did not roll it down. Then I noticed some leakage from underneath my vehicle. My main concern of fluids leaking from my vehicle was my main concern. The Tesla dispatcher confirmed that concern by stating that fluids should not be leaking from my vehicle. When he started accusing me of having a car accident that caused me to be even more concerned. He told me that the Tesla service center on 1100 Colorado Ave, Santa Monica, Ca. would find out if I did have an accident by running a diagnostics. When I had my car towed to the Tesla service center, their main concern was a hole in my tire and their professional opinion was to just patch up the tire and not replace the damaged product. Crystal, a representative from the Service center said that she would address the main concern of the leakage which she never did. She told me that my car was ready for pickup. I was again confused because she never addressed my main concern. Then I asked what I was paying for and she simply said that it was on my estimate and that it’s a patch for my tire. She was very adamant about me picking up my car before the Service Center closed at 5:30 but told me at the last minute to do so. She did not explain the details of the leakage until I inquired about it. I did not receive the diagnostics that were promised to me by your Tesla dispatcher. Her explanation to my main concern was, “ No leak was detected under the car so just recommend monitoring and definitely taking a pic when it happens. If the leak is by my left front tire, it’s more likely to be my AC and can be normal.” That did not make me feel like Tesla’s Supplier Code of Conduct was being followed. Now I am being told that the only liquid coming fro
I was driving with my wife and two kids at around 8:30pm (it was dark outside already) on November 29, 2022. The street was pretty empty and it had 2 lanes in each direction. I was driving the left lane with the speed at about 40 mph and had the autopilot (the one that keeps lane, not FSD) turned on. When the car was approaching the intersection with the green light on, it suddenly decided to turn left (even though there was a dedicated left turning pocket on the left hand side). It looks like it was confused and after trying to change the direction it pointed the car right to the road sign. Hopefully I had my hands on a wheel and was watching the situation, so I immediately turned the wheel right to get back to our lane. If I wasted a fraction of second we could end up smashing into the road sign at about 40mph.
Driving down road going about 46-50 mph at about 6:45pm tonight and the car suddenly slammed on brakes. Brakes locked, but thank goodness car behind me wasnt following close. My head/neck was jerked hard enough to cause headache and terrible soreness. I am very shaken. Came home and told my husband, took ibuprofen for my headache. He googled the problem, found this website. We are very concerned, since we own 2 Teslas and it seems people have the same complaints on both models we own.
Vehicle is approximately 9 months old with 13,488 miles. Starting today, the cruise control system which includes the adaptive cruise control and lane keeping assist features has failed. It will not activate, and attempts to activate it result in an error stating "cruise control unavailable." As a result, the car will not brake as it approaches other vehicles; will not maintain its speed; and will not maintain its lane. I made an appointment with the manufacturer's service center to have it inspected and repaired, but the manufacturer cancelled the appointment the same day it was made stating, in writing, that it is a "known issue," "replacing any component will not rectify the issue," and instead it "should be rectified in a future firmware update" without any time frame as to when. I asked is there is a service bulletin or recall notice and was advised that "specifics" cannot be provided "unless otherwise authorized."
It was snowing and I was driving down a hill going at least 5 miles an hour because there where at 10 cars in front of me. When I went to break the car, the breaks didn’t work and I slid the hill hitting to vehicles. The breaks would skip and wouldn’t lock.
The contact owns a 2022 Tesla Model Y. The contact stated that while driving at various speeds, the Forward Collision Avoidance system was erroneously activated, causing the vehicle to abruptly decelerate. The contact stated that the failure had occurred on multiple occasions. The contact stated that during each failure, the cruise control was activated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 2,300.
Driving 70mph on the highway and the car lost control, spun three times before being able to regain control. The road was wet but not actively raining or rain piles seen.