2025 Tesla Model Y Complaint Log

Incident Summary: On April 1, 2026, while operating a 2025 Tesla Model Y at highway speeds (approx. 65-70 MPH), the front hood (frunk) spontaneously unlatched, flipped upward, and struck the windshield. The impact completely shattered the windshield, obstructed 100% of forward visibility, and caused structural damage to the hood and hinges. I was able to safely navigate to the shoulder by relying on side-view mirrors and lane-keep assist, but the incident constituted an immediate and life-threatening safety hazard. Failure of Safety Redundancies: Lack of Digital Warning: At no point prior to or during the drive did the vehicle’s software provide an "unlatched," "open," or "warning" notification on the primary display or via audible alert. The vehicle’s sensors failed to detect a compromised latch state. Secondary Latch Failure: The mechanical secondary safety catch, designed to prevent the hood from fully opening if the primary latch fails, did not engage or hold. The hood bypassed all mechanical and digital failsafes. Spontaneous Activation: The vehicle had not been manually accessed in the frunk area immediately prior to this trip, suggesting either a mechanical fatigue of the latch assembly or a software-commanded release error. Year/Make/Model: 2025 Tesla Model Y License Plate: [XXX] Previous Recalls: This failure appears identical in nature to NHTSA Recall 24V-554, which affected 2021-2024 models. It appears the remedy or part quality issues addressed in that recall may persist in the 2025 model year production. Safety Consequences: The sudden loss of visibility at high speeds on a congested highway created an extreme risk of a high-speed collision, multi-vehicle pileup, and potential fatality. The force of the hood striking the glass sent shards into the cabin. I am requesting an immediate investigation into the 2025 Model Y hood latch assemblies and sensor logic to determine if a new or expanded recall is necessary to prevent loss of life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Following a "secondary" botched windshield replacement within 3 weeks performed by the Tesla Service Center in Carle Place, NY, my Tesla Model Y experienced a catastrophic structural water intrusion during rainfall. A great amounts of water dripping directly through the windshield seal into the cabin, soaking the dashboard electronics, floorboards, and much more water coming in from the brake pedal area while driving on LIE. While I was driving the vehicle with my three children in the back seat, this water intrusion triggered an active electrical short circuit. The vehicle's hazard lights began flashing autonomously, and the electrical system became severely compromised, creating an immediate and life-threatening safety hazard on the road. The vehicle is currently grounded, completely undrivable, and poses a continued electrical fire risk. Tesla Service has been notified in writing and has officially acknowledged via their app that the vehicle must be towed. This gross negligence in structural sealing has directly compromised the vehicle's electrical control modules, severely endangering the lives of the occupants."

I am filing a safety complaint regarding Tesla's removal of driver-controlled maximum speed in FSD (Supervised), a change that has alarmed a significant number of Tesla owners and safety-conscious drivers. Previous software allowed drivers to set a precise maximum speed via the steering wheel scroll wheel while FSD (Supervised) was active. Tesla replaced this with fixed "Speed Profiles" (Sloth, Chill, Standard, Hurry, Mad Max), none of which allow a driver to set a specific speed. Each profile operates at a programmed range relative to the posted speed limit. Even the slowest profile (Sloth) has been observed exceeding the speed limit. The system also frequently misreads posted limits entirely. This is a serious safety regression. In winter conditions, a cautious driver may need to travel well below the speed limit due to snow or black ice. Previously, they could reduce FSD's max speed precisely. That is no longer possible, the system determines speed, and the driver cannot override it downward while FSD remains engaged. This concern is not isolated to just me. Online forums and Tesla owner communities have seen widespread discussion and frustration over this change, with many drivers expressing that it has made them feel unsafe and less in control of their own vehicle. Removing precise speed control from a supervised autonomous system directly contradicts Tesla's stated position that the driver remains responsible for safe operation. This is an ongoing issue and not limited to a single date for the "Tell us the approximate date this incident occurred." I request NHTSA: 1. Investigate Tesla's removal of driver-adjustable maximum speed in FSD (Supervised); 2. Evaluate compliance with FMVSS and driver control guidelines for automated driving features; 3. Require Tesla to restore precise, driver-controlled maximum speed settings.

Car was in FSD mode, backing out of a parking place very slowly when it accelerated and crashed into a post and wall. No other cars or people were involved, but no alarms, beeps, or warnings were sounded and the screen/monitor/camera systems went blank simultaneously. This caused over 5000 worth of damage per the estimate provided by the only body shop in the area allowed to fix Teslas. There is also a gap in saved data per our retrieval from the USB and camera installed in the vehicle.

I was at full stop on [XXX] facing [XXX] at a red traffic signal at intersection. Then while still at light which was red the vehicle unexpectedly accelerated toward [XXX] on its even with feet on brake, I attempted to maneuver to avoid colliding with vehicles traveling on [XXX] , then made a sharp right turn on sidewalk of [XXX] drove striking a "Bee Line Bus" sign located in front of [XXX] . I was able to maneuver not hitting any pedestrians and crashing vehicle out a brush on sidewalk without putting passengers/family in car at risk of injury INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On February 11, 2026, the 2025 Tesla Model Y "Vision AutoPark" system initiated an uncommanded high-speed reverse acceleration into a stationary yellow concrete bollard in a parking lot. The vehicle's vision-only parking assist hardware failed to detect a clearly visible, fixed obstruction and displayed a clear path on the system interface immediately before impact. No warning lamps, chimes, messages, or other alerts preceded the failure. The system provided zero indication of the imminent collision. The vehicle closed the distance to the bollard in under one second, exceeding human reaction time and making manual braking intervention impossible before impact. This failure mode — autonomous acceleration toward a stationary object without detection or warning — creates a severe crush hazard for pedestrians and property. The vehicle and its onboard data logs are available for inspection upon request. High-definition video evidence of the failure has been preserved showing the system ignoring the visible obstacle. The problem has not been confirmed by a dealer. The manufacturer's service center refused to inspect the vehicle or review data logs on the date of the incident despite an immediate in-person request. The vehicle has not yet been inspected by insurance, police, or the manufacturer. The failed component is the Tesla Vision-only AutoPark system, including its camera-based object detection and autonomous vehicle control software.

Vehicle Information 2025 Tesla Model Y Approx. 30,000 miles Purchased new ~11 months ago Incident Description While driving at highway speed, the front trunk (frunk/hood) of my 2025 Tesla Model Y unexpectedly opened. The hood immediately flew upward, flipped backward over the windshield, and shattered the windshield. The frunk had not been opened in approximately two weeks prior to the incident. The vehicle had not undergone recent service or repair involving the hood or latch assembly. There were no prior warnings or alerts indicating that the frunk was unlatched or not latched properly before driving. The hood appeared fully closed prior to the trip. However, after the incident once we pulled over, a bolt was completely out of place, as shown in my video. Even if the primary latch was faulty, the secondary latch / catch should have prevented the hood from opening all the way and slamming the windshield. This failure to notify improper latching created an immediate and total obstruction of forward visibility at highway speed and posed a serious crash risk. The vehicle has approximately 30,000 miles and is less than one year old. Given Tesla’s prior recall related to hood latch detection issues, I am concerned that either: •The latch system failed mechanically, and/or •The vehicle failed to properly detect and warn of an unlatched hood. This is a significant safety event and could result in serious injury or death if it occurs in traffic.

On January 28, 2026, the vehicle (a Tesla Model Y) was operating with the Full Self-Driving (FSD) system actively engaged in normal highway traffic conditions. Without any prior warning messages, chimes, or system alerts, the FSD system abruptly disengaged approximately 1 second before the vehicle steered into a concrete road divider. Component failed: The Tesla Full Self-Driving (FSD) software and underlying perception/control systems failed to maintain the lane and abruptly handed over control with insufficient time to react. The vehicle and its data are available for inspection. Safety risk: The sudden, sub-second disengagement provided the driver with zero time to react, take manual control, or perform an evasive maneuver. This system failure directly resulted in a high-speed collision with a road divider, causing significant vehicle damage and physical injuries to the driver that required medical treatment. Inspection/Confirmation: The vehicle is currently subject to an open insurance claim and has been evaluated for repair. Warnings: There were no warning lamps, messages, or requests for the driver to take over prior to the immediate 1-second window before the crash. Evidence: I have downloaded and preserved the complete Event Data Record (EDR) and the multi-angle dashcam video files. The EDR data mathematically documents the sub-second disengagement, and the video files confirm normal traffic flow with no external hazards forcing the collision. I can provide the EDR PDF and video files to NHTSA investigators immediately upon request.

We are currently experiencing single-digit temperatures here in Pittsburgh. I placed my vehicle in “defrost” mode, and while it did clear the windshield, it also caused the glass to crack. I contacted Tesla and brought the vehicle in for an assessment, at which point I was informed the damage would not be covered. My car has only 14,000 miles and will be one year old next month. It is essentially brand new and has been meticulously maintained. There were no prior flaws or damage to the windshield. Despite this, Tesla refused coverage for what is a known issue: windshield cracking caused by defrost mode in extreme cold temperatures. This issue is widely documented online. Customer service confirmed that Tesla does not cover glass damage, even when it cracks spontaneously as a result of using defrost mode as intended. The quoted repair cost is $1,500. This experience reflects a lack of accountability and failure to stand behind the product.

On January 17, 2026 the vehicle self-accelerated when put in reverse and crashed into a parked truck. This was the second time this occurred. The prior incident occurred on November 29, 2025 when backing out of the garage at our home. The new incident occurred the FIRST time we put the car in reverse after receiving it back after repair from the prior accident (we received it on January 15. 2026 and this was the first time we drove it since then). We had driven the car forward with the full self driving feature turned on and engaged (part of the time and part manually) without incident. However when placed in reverse with the full delf driving turned on but not enagaged the car "took off." It is only through good fortune no one was seriously injured or killed. Self acceleration in reverse only occurred after the vehicle was serviced by Tesla to repair the full self driving system which, at that time, would only engage intermittently.

Tesla Supervised Self Driving (FSSD) update 14 removed the ability for the vehicle operator to set speed targets. Additionally, their system is unable to accurately determine speed limits for many roadways. The discrepancy between FSSDs perceived speed limit and actual speed limit can be as much at +/- 25mph. The discrepancy can occur suddenly and at any time during a drive, even on stretches of road with a consistent speed limit. This results in moments of dangerous acceleration and/or deceleration that is not requested by the vehicle operator or can be reasonably anticipated. This causes erratic driving behavior to both the Tesla and to other motorist in the vicinity. Erratic, unpredictable driving is a major cause of traffic accidents that can lead to serious damage, injury, or death. Prior versions allowed the operator to set a speed target, similar to standard cruise control, that the vehicle attempted to maintain and would not exceed. FSSD v14 does not allow the vehicle operator to have any control over the speed of the vehicle to any degree that meaningfully contributes towards safe, legal driving.

All safety and most computer related features in the vehicle have failed. Cruise control, backup cameras, all other cameras, the navigation (assuming this is also impacting the projection of remaining battery life as my car always thinks it is at my home), warning signals for approaching obstacles/dangers, cruise control of any kind does now work, lane departure warning has failed, and automatic windshield wipers do not work. This happened without warning and was not related to an update. On January 13, 2026, the car worked in the morning and then all of these issues started happening. I made a Tesla service appointment, but they are not able to see me until February 3, 2026.

I swerved in the road in the back passenger seat seatbelt came unbuckled with a car seat in the car in the car seat came out

A few weeks ago my seatbelt censor started acting up, and then two weeks later that my heater quit. They blamed Chewed wiring because of soy based coatings, and set its not in the warranty and accused rodent damage since the rear seat was eaten. I got the call during diagnosis demanding i bring the loaner car because they wanted $1,349.07 which i did not have because a 9/11 first responder and don't have other insurance accept mandated state minimums, they told me bring the loaner back, on the way home FSD worked till i got towards my putnam county rural route 22 when power steering FSD and power breaks died. I skidded at 25 mph managed to get to park and plug it and leaving it this. So the tech put the plugs together and made the situation worse by plugging chewed harness together. No heat, transport, no car, no door dash money for me, no medical appointment and cant risk losing all steering. When TESLA works, it works very and great car. had they refused to use soy coatings and stayed with rubber coatings this issue would not be here. how Many FSD crashes are result of rodent damage?

Date: December 28, 2025 Time: Approximately 3:25 PM Vehicle: 2026 Tesla Model Y Incident Location: Southbound on the I-35N feeder road, just north of Highway 114. Safe Harbor Location: Burger King (15925 N Hwy 114, Northlake, TX) Statement of Facts: I was driving my 2026 Tesla Model Y southbound on the I-35N feeder road at approximately 3:25 PM today. I was traveling at a steady speed of 55 MPH. Without any warning chime or dashboard notification, the front hood (frunk) suddenly and violently flew open. The hood slammed into the windshield, shattering the glass across my entire field of vision and completely obstructing the road ahead. I was forced to perform an emergency "blind" stop on the feeder road. Once the vehicle was under control, I drove at approximately 10 MPH with zero forward visibility to reach a safe location off the main road. I pulled into the Burger King parking lot located at the intersection of I-35 and Highway 114 to inspect the damage and call for assistance. Key Safety Failures: • Software Failure: At no point before the hood flew open did the vehicle alert me that the frunk was unlatched. • Mechanical Failure: The latching mechanism failed to hold at standard highway speeds, creating a life-threatening visibility hazard. • Structural Damage: The windshield is fully shattered, and the hood and hinges are visibly warped from the force of the impact. Conclusion: This incident was a catastrophic safety failure. Given Tesla's history of recalls for this exact issue (NHTSA Recall 24V-554), it is clear that this 2026 model either suffers from the same defect or the previous "software fix" is insufficient to protect drivers.

I am writing to formally report a serious safety incident involving a Tesla vehicle and to document multiple critical system failures that occurred during an accident, resulting in physical injuries to me. On the 12/24/2025, while operating Tesla under rainy conditions, I experienced a sudden and dangerous malfunction of the vehicle. During the event, the steering system became unresponsive and appeared to lock, preventing me from maintaining control of the vehicle. Simultaneously, the braking system failed to respond as expected despite my attempt to apply the brakes. These failures significantly impaired my ability to avoid or mitigate the collision. Most concerning, the vehicle’s airbag system did not deploy during the impact. Given the severity of the collision and the resulting injuries, the lack of airbag deployment represents a serious failure of a critical safety system designed to protect occupants in such events. As a direct result of this incident and the apparent malfunction of multiple safety systems, I sustained physical injuries that required medical evaluation and treatment. Beyond the physical harm, the incident caused significant emotional distress and raised serious concerns about the safety and reliability of the vehicle. I am submitting this complaint to formally document these safety failures and to request a thorough investigation into the performance of the steering, braking, and airbag systems involved in this incident. I believe this matter presents a significant safety concern not only for myself but also for other drivers and passengers who rely on these systems to function properly in emergency situations. Please confirm receipt of this complaint and advise me of the next steps in your investigation process. I am prepared to provide additional documentation, including medical records, photographs, vehicle data, and incident details, upon request. Thank you for your attention to this serious matter

On December 16 and 17, 2025, the manufacturer (Tesla, Inc.) utilized remote telemetry to modify the software state of my 2025 Model Y while it was being operated on public roadways. The manufacturer remotely switched the vehicle profile to "Inventory Mode" (Error Code displayed: "Delivery Type: PICKUP_SERVICE_CENTER"). The Safety Failure: This unauthorized remote manipulation immediately DISABLED the electronic Child Safety Locks without driver consent or warning. My minor children were seated in the rear of the vehicle at the time. The rear doors, which had been locked for child safety, suddenly became operable from the inside while the vehicle was in motion - and my children actually opened the doors while the vehicle was in operation. (Thus my discovery of the issue) The Hazard: This defect allows the manufacturer to remotely override and deactivate critical safety retention features (Child Locks) on a moving vehicle. This created an immediate risk of accidental door opening and passenger ejection for the minor occupants. Manufacturer Response: The manufacturer admitted in writing (email dated Dec 15, 2025) that there was "No Active Financing" on the vehicle, yet persisted in accessing the vehicle's safety computer systems to alter its status. This demonstrates a systemic defect where Tesla’s remote access tools lack safety interlocks, allowing them to degrade safety features on vehicles currently in motion/use by consumers. Status: The vehicle remains unsafe as the manufacturer retains the ability to toggle safety locks remotely without operator input.

Passenger side airbag did not deploy. Emergency auto brake did not seem to work. The passenger side of the vehicle was struck by other car at high speed and sustained significant damage

Full self driving (supervised) was active and functioning properly on interstate 70. The self-driving feature decided to move one lane over to the furthermost lane to the left. That lane was half covered with snow. The speed was approximately 65MPH When the front left wheel hit the snow the the car swerved to the right and hit the snow bank against the rail. I immediately steered to the right and could limit the damage Damage was not severe and I could drive the car to destination

The vehicle was in supervised full self driving on the turnpike, when all of a sudden it darted out of the lane into th grass hitting a guard rail.

The contact owned a 2025 Tesla Model Y. The contact stated that while the vehicle was parked in a school zone area, and while engaging the brake pedal, the vehicle unexpectedly lunged forward with no warning light illuminated. The contact stated that after lifting their foot from the brake pedal, they heard a hissing sound and the vehicle accelerated. The contact attempted to avoid a collision by making a left turn; however, the vehicle traveled into a bushy area and rolled down a hill. The contact sustained injuries, including head, neck, and back injuries, and received medical attention at a local emergency room. The contact stated that the air bags deployed during the incident. A police report was filed. The vehicle was towed and deemed a total loss. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 7,213.

After approximately 6 months we leased this vehicle we found out some issues with the vehicle. This vehicle has e Parking(P),Drive(D),Neutral(N),Reverse(R) positions. When you want to maneuver you vehicle you pull the lever at the required position. So what happenes some times: I put the vehicle in drive(D) and when I am in very slow traffic,or stop and go traffic or in stop light/sign vehicle Parks itself in Park (P) positions and sometime its difficult placing the vehicle right away in Drive (D). Parking (P) is reseved only to put the vehicle manually in Park(P) like any other vehicle. This vehicle has another option :when you remove your feet from accelarator after 2-4 sec it does apply brakes without pressing the brake pedal. This has happen several times until now. Can you imaging you are in traffick and this keeps happen and when it happens there is a possibility that this can be cause for accident because as soon as trafic start moving drivers behind you as soon as they see that traffic is moving they aslo start moving and if the car does Park istelf than the chance for the driver behind you to hit you is high,because you are making unintentionaly unnecesary sudden stop . I brought this problem up several times to manufacture's service location and they are telling me (initially i was told its normal,after explaing in details thay accepted the issue and took the vehicle and kept for 2 weeks .) After the service i was told that nothing was found .Issue had repeated againg.Also i was told that they are not able to find/read a problem if something happen to the car if had passed more than a month from the incident .I informed them again with the date/time stapm.Looks like they are not taking this issue seriosly, and i beleive that this is a safety issue because this for now its happening when in slow speeds but no one knows that this will not happen in higher speed and if this happen in higher speeds the consequences are bad. Thank you

INCIDENT REPORT – TESLA Y – UNINTENTIONAL ACCELERATION SATURDAY NOVEMBER 29, 2025, APPROXIMATELY 2:40 PM On the above-referenced date and time, we were returning home with the intention of pulling the car into our garage, an activity performed over a hundred times in the one year we have owned the car. Because of the need to back in to allow the car to be charged, the following procedure is adhered to: 1.Disengage self-driving (if it was being used) in the street prior to entering the courtyard for residence. 2.Pull forward three-quarters of the way into garage (since the residence is the last on the courtyard and the car cannot be pulled beyond the garage opening to directly back in). 3.Place car in reverse and slowly perform K-turn to back into garage. On the date in question. The following anomalies occurred: 1.After placing the car in reverse (action 2), instead of starting to back out, the car lurched forward. The brake was immediately applied and the car stopped about a foot before hitting the garage wall. 2.The brake was applied again to assure self-driving was disengaged and proceed with action 3. 3.Car was placed in reverse and accelerator was lightly pressed to slowly back out of garage. Rather than slowly back out (as was done hundreds of times) the car immediately accelerated and rapidly gained speed. 4.The brake was applied to stop the car but could not overcome the acceleration (pictures of skid marks were taken). 5.In order not to directly hit the wall located across from garage, Car steering wheel was turned to minimize any direct contact ( skid marks will show turn). 6.Car came to a stop when it hit the wall causing significant damage to the car and causing damage to the wall (pictures can be forwarded).

ON 11/29/2025 AT 1635 HOURS, OUR TESLA MODEL Y - AWD WAS PARKED ON OUR DRIVEWAY WITH A LESS THAN 1% INCLINE AFTER IT WAS SNOW BLOWED, CLEARED OF SNOW. THE TESLA WAS PLUGGED IN TO ITS CHARGER. THE VEHICLE THEN UNEXPECTEDLY, UNCONTROLLED BEGAN MOVING FORWARD, STRIKING THE CAR IN FRONT OF IT SHORTLY AFTER I WALKED IN FRONT OF THESE TESLA. THIS INCIDENT COULD HAVE SERIOUSLY INJURED MYSELF OR ONE OF MY CHILDREN. TESLA SAID CAR IS OPERATING AS DESIGNED AND WAS DUE TO COLD TEMPS, SNOW AND SLIGHT GRADE OF DRIVEWAY. VIDEO IS AVAILABLE FROM SECURITY CAMERAS ON HOUSE WHICH CAN BE SUPPLIED UPON REQUEST AS YOU SYSTEM DOESN'T SUPPORT THE VIDEO UPLOAD.

SUMMARY OF SAFETY DEFECT: Multiple critical safety systems randomly disengage without warning while the vehicle is in operation, creating an immediate crash hazard. DETAILED DESCRIPTION: For approximately one month, my vehicle has experienced intermittent, unpredictable failures of multiple safety-critical systems while driving. These failures occur randomly during operation and include: Regenerative Braking System Failure (PRIMARY SAFETY CONCERN) Lane Departure Warning System Failure Automatic Vehicle Hold System Failure Traction Control System Failure Automatic Emergency Braking System Failure Electronic Stability Control System Failure SAFETY HAZARD ANALYSIS: The sudden disengagement of regenerative braking while driving poses an acute collision risk. Tesla vehicles are designed with regenerative braking as the primary deceleration method when releasing the accelerator. Drivers develop muscle memory and expectations based on consistent vehicle behavior. When regenerative braking unexpectedly disengages mid-drive, the vehicle's deceleration characteristics change dramatically and without warning, creating a dangerous situation where: The driver expects normal deceleration upon releasing the accelerator The vehicle instead continues at speed, requiring sudden brake application Reaction time is insufficient to compensate for the unexpected behavior change Rear-end collisions or other crashes become likely, particularly in traffic Similarly, the Automatic Vehicle Hold feature unexpectedly disengaging means the vehicle may roll when the driver expects it to remain stationary at traffic lights or stop signs. PATTERN AND FREQUENCY: These system failures occur randomly and unpredictably while driving. The issues sometimes resolve after: Restarting the vehicle Restarting the cent However, the failures recur without warning during subsequent driving. MANUFACTURER RESPONSE: Service Visit Date: November 28, 2024 Diagnosis: Tesla Service Center acknowledged this as a

Self driving was maintaining vehicle. Looked at roadway before reaching down to passengers side for water bottle. The weight shift in the seat turned the self driving off immediately while turning sharp left. The Tesla Model Y crossed the left interstate lane barely missing an 18-wheeler. Drove 80mph in the central ditch, branches, and rocks. Car was still in drive, and rolled up to roadside which was covered in dust. The two eighteen-wheelers that I cut off then Drove away, and drove tesla to next exit to see damage.(dashcam footage available.)

On November 10, 2025 while my 2025 Tesla Model Y was being driven, in Miami, Florida, around 2:55–3:05 PM, the brakes failed completely. Despite firm brake pedal pressure, the vehicle did not slow down or stop as expected and continued forward until a collision occurred. The brake pedal felt normal with no loss of resistance, but the car did not decelerate as expected. No forward collision warning (FCW) or automatic emergency braking (AEB) activated prior to impact. There were no audible or visual alerts displayed before or during braking. After the collision, the vehicle’s screen displayed messages stating “Airbags Deployed” and “Automatic Emergency Braking is unavailable. Feature may be restored on next drive.” However, the airbags did not deploy. A burst of white particulate dust, consistent with airbag propellant or deployment powder, was released inside the cabin. None of the vehicle’s cameras recorded the incident; there is no Dashcam or Sentry Mode footage from that time. At the same time, the cell phone, which was actively linked to the vehicle through Bluetooth and the Tesla app, stopped transmitting location data through the Life360 app for a few minutes. This may indicate a coinciding electrical or data interruption affecting both the vehicle and connected devices. This incident placed my families safety and that of others at serious risk. Multiple safety systems appear to have failed simultaneously, including the braking function, forward collision warning, automatic emergency braking, camera recording systems, and airbag deployment.

My vehicle experienced multiple safety system malfunctions before a minor collision occurred. While driving, the car displayed warnings indicating that traction control had been disabled, followed immediately by a warning that the automatic vehicle hold/brake hold was disabled. These failures happened before any impact. At the same time, the vehicle’s cameras were not functioning correctly, and the vehicle did not provide any forward collision warning. The automatic emergency braking system also did not activate. Because these systems failed, the vehicle did not warn, slow down, or brake to avoid a collision. After the collision, the vehicle showed several additional safety system failures. These included automatic emergency braking unavailable, and repeated safety restraint system faults affecting both the front left and front right restraint systems. The airbags did not deploy even though conditions suggested they should have, and afterwards the vehicle displayed persistent airbag and seatbelt system error icons. The restraint system appears to have gone offline. The vehicle is currently unsafe to drive due to failures in braking, traction control, perception/camera systems, forward collision warning, automatic emergency braking, and the airbag/restraint systems. These failures occurred before the collision, contributed to the collision, and continued afterward. The manufacturer’s service center has declined to provide towing or a loaner or rental vehicle while the safety defects are being investigated, which will take about 30 days.

The horn becomes MUTED during rain. Major safety defect. Tesla service center checked and replied 'it works normal when water driesd out'. This is a major safety problem. Technician is telling me that's how it is, does that mean raining days I have to drive without a functional horn? Sunny days it works fine, as that's how every vehicle should be. But under slippery, foggy and limited vision raining days, car becomes mute on horn, how would that be fine and normal? The horn is a federally mandated safety feature. A horn that fails in the rain is a safety defect. Tesla need to have attention on this and either fix the issue or replace the horn with other better designed product. I'm not the only model y owner who has this issue, Google it, you'll see that's a 'common problem '

My model Y tesla deployed the emergency brake system while I was driving the vehicle. There wasn’t any vehicle or anything in the way for my tesla to do the emergency brake. I did get whiplash from the incident and been experiencing neck and shoulder pain. Lucky I was able to get an appointment to service my Tesla the next morning but at this moment they haven’t given me any diagnostic. My Tesla did have a message related to the camera that showed up like 5-10 minutes prior to the incident but the warning message disappeared after a few seconds.

While on a two lane road, my car decided to go around the car in front of me into on-coming traffic while in Full Self-Driving mode. I had to jerk the car to the right to prevent a head-on collision!!!! I missed the on-coming vehicle by seconds!!! This was terrifying!

Vehicle Autopilot settings with default settings, 1) traveling marked highway speed of 75 mph, vehicle detects something in either the lane to the right or left will slam on the brakes possibly causing a rear end collision, 2) traveling at marked highway speed of 75 mph, vehicle detects curve signs either to the right or left will slam on the brakes possibly causing a rear end collision, 3) traveling in town at marked speed of 40 mph, vehicle detects a vehicle turning at a safe distance for the speed either right or left will slam on the brakes possibly causing a rear end collision. Vehicle Autopilot settings: Forward Collision Warning “OFF”, Lane Departure Avoidance “OFF”. Emergency Lane Departure Avoidance “OFF”, Automatic Emergency Braking “OFF”, Obstacle-Aware Acceleration “OFF”, will remain set for the current drive without any of the above safety issues. Next drive the Automatic Emergency Braking “ON” and the above safety issues can happen. Tesla must make immediate software improvements in the Automatic Emergency Braking system and/or allow continual “OFF” setting disabling of the Automatic Emergency Braking system.

Bike rack fell off of car on northbound interstate 294 less than 1/2 mile from the 127th street exit. I believe I set it up correctly. Pin was in and the knob was tightened. No accidents as traffic narrowly avoided the unit and bikes. IDOT showed up quickly to remove. I believe the safety pin is inadequate to hold the unit on. Pictures attached.

We were T-boned in a serious accident that totaled the car, but none of the airbags deployed and the seat belts did not lock.

Tesla removed the creep/roll braking function (which mimicked an automatic transmission) from the Model Y 2024 forward. You now have to use the accelerator to control slow speed maneuvers like backing. It seems that it would be pretty easy to press the accelerator too much and have the car lurch forward or backwards. Seems like an accident waiting to happen. It would be safer to have your foot on the brake pedal and allow the car to creep backwards similar to an automatic transmission. Tesla should return the "creep" function as an option. This is what China is doing and the US should do the same.

I am filing this complaint regarding recurring safety, security, and system failures in my Tesla Model Y, concerns about unauthorized access, and Tesla’s refusal to provide complete diagnostic and privacy data. These issues have directly endangered my safety and prevent me from confirming whether the vehicle has been compromised. The vehicle’s touchscreen and associated software systems repeatedly failed. An unfamiliar key fob activity was detected on July 27, 2025 and on at least two occasions prior to July 27, 2025, the touchscreen went black and could only be restored via a full hard reboot. Safety Risks: * Loss of touchscreen functionality could disable access to critical driving and emergency controls. * Potential unauthorized access poses risks of theft or malicious interference with the vehicle. * Chemical/gas odors could indicate exposure to harmful substances. Tesla service center inspected the vehicle but reported no issues; I believe the inspection may not have been fully conducted as requested. The vehicle has not been independently inspected outside of Tesla. Police and insurance representatives have not been involved. Warning Signs Prior to Failure: * The touchscreen went black twice in the two days prior to July 27, 2025. * Unfamiliar key fob activity was detected on July 27, 2025. * The charger port opened by itself multiple times. * The vehicle locked while I was inside on one occasion. Attempts to Resolve: * Tesla’s mobile service rescheduling and service center inspection did not identify or resolve the issues. * Five privacy/data requests submitted to Tesla for access and diagnostic logs returned incomplete, empty, or irrelevant files. Desired Outcome: * A complete copy of all records and data related to my vehicle, including access logs, diagnostic logs, security/camera events, and system communications. * A thorough, transparent inspection of the vehicle by Tesla, conducted in my presence, with full documentation of findings provided.

In FSD mode, my Tesla Model Y always heads to the "Do Not Enter" road and I have to take over manually to prevent entering the "Do Not Enter" road. This has happened almost all the time I am there. This is a very unsafe. Tesla needs to correct this issue at their highest priority.

I have had multiple incidents of "Curvature Assist Active" message appearing on screen while on Cruise Control. It suddenly reduces the speed of the car. This happens on a straight road with no curves or slope. It also happens at random. On the same stretch of road at the same time of the day, this issue pops up sometimes and doesn't on other times. Every time this comes up, the car reduces speed suddenly. For example, I go from 45 mph to 23 mph in a few moments. If there is a lot of traffic behind me and the car behind me was not expecting such a sudden decrease in speed as there is no obstruction in front of me, this could lead to a safety issue. I took the car in for repair. The technicians could not find out what the issue was. They said they recalibrated the sensors and test drove and did not see this occur. As this is occurring randomly it might not have shown up when they test drove. But, it happened to me when I took the car back and it keeps happening randomly at least twice a day. There is no specific location and/or time of the day. Tesla doesn't provide an option to disable this "Curvature Assist" feature for something so basic as Cruise Control. Along with this I have had 2 incidents where my car applied brakes suddenly when there was no obstruction in front of me. In both incidents, I had to immediately take over and speed up to avoid any issue with traffic behind me. If there is any safety incident due to these issues, Tesla will have to be held liable.

It is impossible to disable automatic emergency, breaking system permanently. The vehicle brakes strongly and abruptly causing the cars behind to slam on their brakes and potentially cause accidents. Every time I disable it, it comes back on next time we get into the car. There has been several instances where the vehicle hit the brakes really hard, even if there was nothing in front of it.. I was told that this is happening because Tesla does not use sensors but realize on cameras for these features and it can be quite wrong. I don’t know how to drive this car safely because the car makes decisions for me. Since it happens all the time, I’m having to keep my foot on the gas, and when it slams on the brakes, I counter it by pressing the gas pedal. The incident date is just an estimate, but it happens all the time.

Smoke began coming out of the vents while driving. Battery was at 2%. Driver pulled over, exited vehicle and within 2 minutes flames could be seen (on video) coming from the center, dash area of the vehicle. Fire developed rapidly. Lt. Copley Detroit Fire Department, Fire investigation section 313-237-0466

On or about May 23 or 24, 2025, while using FSD to park the vehicle, I engaged reverse mode. The vehicle was fully under FSD control during this maneuver. Unexpectedly, the car reversed into a fixed pole, impacting the rear of the vehicle and causing a noticeable dent. The system did detect the collision and stopped upon impact, but failed to avoid it entirely. This incident occurred despite my hands being on the wheel and full attention as a supervising driver, in accordance with Tesla's guidelines for FSD use. I believe this represents a malfunction in the FSD system's object detection or path planning during reverse parking.

Both my wife and I accidentally used the right side stalk to signal for a turn. Our mistake, except the car responded by suddenly accelerating. Fortunately we were both able to put on the brake. In the wrong situation this could be very dangerous.

Shortly after purchasing the vehicle in late 2024, I began experiencing multiple safety-related malfunctions. These issues include: Full Self-Driving (FSD) malfunction: On the third use of FSD, the vehicle attempted to enter a left-turn lane but failed to fully move into the lane, resulting in the right front panel of the vehicle colliding with the bumper of a truck in the adjacent lane. There were no warnings from the system prior to the collision. The incident occurred at low speed. The truck sustained no visible damage, and the rubber from the truck's bumper transferred to the car, which was removed by hand later. This event raised serious concerns about the safety and reliability of the FSD system. No police report was filed, and the manufacturer was not present at the scene. Backup alert system failure: On several occasions while reversing, the car failed to issue audible or visual alerts despite vehicles being within 10–15 feet. In one instance, the screen finally showed a red zone when a car was within 10 feet, but still provided no audible warning. This issue has been intermittently reproducible but not consistent. It poses a significant risk to pedestrians and other drivers, particularly in low-visibility or driveway situations. Manufacturer's Response: The vehicle was inspected by Tesla. After one in-person service visit and extended discussions, Tesla service representatives stated there was “nothing more they could do” and that a buyback was the only next step. A buyback request was submitted by a Tesla representative but has not been acknowledged or resolved more than 45 days later.

While vehicle was driving on FSD at approximately 75 mph on freeway, the vehicle in front of me kicked up a small piece of tire trend. the piece of tire hit the headlight and shattered the glass on the headlight assembly, while not damaging any other part of the car. I have owned quiet a few cars from all makes including another Tesla however it seems this cannot be normal for the headlight assembly to shatter with such a small piece of rubber. I have tried to reach out to Tesla but they of course refuse any possibility of defect with Model Y headlight assembly so I wanted to submit this incident in hope that if enough people have experienced similar incident with their headlight assembly it would be recalled

My Model Y reversed twice in a month while in 'D' drive mode. In one incident, I was pulling my car out of the parking lot in a garage and shifted the gear stalk down multiple times to engage 'D' drive mode. Instead of moving forward, the car reversed and collided with the garage wall.

Critical Safety Defect Report – Tesla Full Self-Driving (FSD) Malfunction on [XXX] I am writing to formally report a critical and potentially deadly safety defect involving Tesla’s Full Self-Driving (FSD) system. During a recent road trip with my husband and daughter from Boston, MA to Washington, D.C., I used Tesla's FSD feature. On our return trip on [XXX] while traveling on [XXX] under FSD control, the system demonstrated erratic and dangerous behavior that nearly caused a fatal accident. As we approached an intersection on [XXX] , I observed that the traffic lights were red. However, the vehicle—still under FSD control—continued traveling at approximately 70 mph without slowing down. Sensing something was wrong, I quickly intervened and manually stopped the car at the intersection, where cross traffic was moving at high speeds in both directions. Had I reacted even a second later—or had the lights remained red in our direction—we likely would have been struck and potentially killed by the oncoming traffic. After reviewing dashcam footage from the incident, I confirmed that the FSD system had not only failed to recognize the red traffic signal but had also directed the car onto the wrong path, leading us into the potential path of oncoming vehicles. This serious failure posed an extreme and unacceptable risk to my family’s lives. Following the incident, my young daughter was deeply traumatized and developed a high fever that night. This experience has left lasting emotional and psychological distress for all of us. I believe this event highlights a severe and urgent defect in Tesla’s FSD system. I respectfully urge the NHTSA to launch an immediate investigation to prevent similar occurrences that could result in injury or loss of life. I am prepared to submit the dashcam footage and relevant vehicle logs to support this report. Please advise on the next steps for providing this evidence. Thank you for your attention INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I signaled for a slight turn to the right. And then within 100 yards I came to an intersection where the main path , my path, of travel beared left. As I approached this T and was about to bear left, I saw the driver on the leg of the T about to pull directly into my path… because they saw that my right turn signal was still on about 60 yards after my original partial turn. Fortunately, I slowed and they paused. That was when I realized the reason for the confusion…that my original right turn signal was still on. The indicator shuts off too late. I would say a good bit later than a typical turn signal.

While driving westbound on Lee Jackson Memorial Highway (U.S. Route 50) after passing the intersection with Stonecroft Boulevard in Chantilly, Virginia, the Autopilot system on my Tesla Model Y malfunctioned. Without any warning or obstacle in my lane, the vehicle suddenly and sharply veered to the right, directly toward two vehicles traveling in the adjacent lane. I was holding the steering wheel at the time and was able to immediately countersteer to prevent a collision. There were no audible or visual warnings from the vehicle before or during the incident. The Autopilot system did not display any messages or alerts, and no braking or turn signal was engaged by the system. The lane shift was abrupt and uncommanded. The dashcam footage clearly captured the incident, and it is available for inspection upon request. To my knowledge, the issue has not yet been reproduced or inspected by the manufacturer or service center. The vehicle has not been examined by police, insurance representatives, or others at this time. This unexpected maneuver created a serious safety risk for myself and nearby drivers.

During the autopilot self driving feature the model Y was stopped at a red light waiting to make a left turn. For an unknown reason it proceeded through the red light. Cross traffic had to aggressively break to avoid an incident. Not sure what causes this glitch.

1. Brake I used the FSD all the way from the New Asian Market (Charlotte, NC) to the T-section of [XXX] and [XXX] (Columbia, SC), then changed to driver control and turned to [XXX] (home). Entering the garage, when arrived at the parking spot, I released accelerator pedal and pressed the brake pedal, the car did not stop but pushed forward, and hit a wooden shelf, BBQ grill and the drywall. The car, shelf, BBQ grill and the wall all damaged. 2. USB Storage The USB memory did not record any information. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)