NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2026 Tesla Model Y. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The contact owns a 2026 Tesla Model Y. The contact stated that while driving at an undisclosed speed, while other vehicles were driving beside the vehicle, or when the wind was blowing, the vehicle unexpectedly moved to the left or right. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed, and the contact was informed that the vehicle operated as designed. The vehicle was not repaired. The vehicle was taken back to the dealer, and the contact was informed that the vehicle was operating as designed. The vehicle was not repaired. The vehicle was taken back to a different dealer, and the dealer stated that the vehicle was operating as designed. The manufacturer was made aware of the issue. The failure mileage was approximately 6,000.
I have been a user of Tesla's "Full Self Driving" technology for four years. In one of the last major updates, the company removed the ability of the driver to manually set a "cruise control set point" to maintain a safe speed. Instead, they employed a new system with five "drive profiles," which included "sloth," "chill," "standard," "hurry," and "Mad Max." The problem is that only two of those stay anywhere near the speed limit. "Sloth" will go the speed limit, "Chill" is about 2 mph over the speed limit, "Standard" is about 7 mph over the speed limit, "Hurry" is 12 mph over the speed limit, and "Mad Max" is probably 15-17 mph over. Sloth and Chill will remain in the right lane, rarely passing another vehicle, but all the others will include lane changes. And all of these profiles DO NOT MAINTAIN A SAFE FOLLOWING DISTANCE. Users have been complaining about the cars tailgating, sometimes as close as 3 car lengths at 70 mph. However, sometimes conditions necessitate slower speeds...like Work Zones. I live near Denver, and I-70 has a work zone that will be in existence until 2029. The car doesn't recognize the 45 mph speed limit, bouncing back and forth between 45 and 65. FSD must be disengaged completely to follow the 45 mph speed limit. Which brings up the other problem. In many areas, THE SPEED LIMITS ARE WRONG. In Texas, there are areas where the speed limit is 70, and the car thinks it's 55. In New Mexico, the speed limit is 70, but the car thinks it's 60. THERE IS NO SPEED PROFILE THAT WILL MAINTAIN THE LEGAL LIMIT. Tesla also has a mechanism that's supposed to allow users to report problems, but some of these I've been reporting for over three years. They refuse to tell us where we can update the information (Grok says "HERE," Tom Tom, Open Street Maps), and they are NOT fixing the speeds on the maps.
Lane Departure Aoidane is always enabled for each drive - the car menu states: “Lane Departure Assistance will be reset to Assist on the next drive” - you have to manually go 2 menus and scroll down to the bottom and turn it off every single drive every single transition to Park and drive. The feature is very intolerant. If you swerve around a pothole or a pedestrian or a bicycle, it freaks out and corrects the steering wheel startling the driver and causing a very unsafe situation. I have had several near misses due to this horrible feature. Tesla should design it to be able to be disabled and remember its default state. It’s not a safe feature. It has caused many near accidents and is especially bad in country road driving. The only time he would want such a feature as if the driver is asleep or heavily distracted of which no good driver should be. Tesla has a camera that could detect something like that. This is a safety feature that makes the vehicle significantly less safe. The default for this feature should be disabled for all Teslas. This is a ultra high priority item. It dramatically impacts by driving every day, and I don’t always remember to turn it off until the steering wheel jerks away from me and almost causes an accident!!! This stuff should not be enabled by default!!!
I am reporting multiple safety-related failures with my Tesla Model Y, purchased December 18, 2025. Within four months of ownership, the vehicle has experienced escalating issues: On April 19, 2026, while driving approximately 70 mph on a freeway in heavy rain, the vehicle suddenly lost power and decelerated to approximately 20 mph. Multiple safety systems became unavailable simultaneously, including automatic emergency braking, traction control, stability control, and vehicle hold. I was able to pull to the side of the road, but the vehicle would not restart and required towing. This created a dangerous situation and significantly compromised my ability to safely control the vehicle. On April 9, 2026, a rear seatbelt unlatched under braking while in use. This is a serious safety concern, as the passenger was not properly restrained and had to brace themselves. On February 10, 2026, the vehicle experienced repeated software failures causing lockouts. In one incident, I was locked out while my [XXX] child was inside the vehicle. On January 2, 2026, the vehicle required service for a cracked window shortly after delivery. The vehicle has been taken in for service multiple times, and although repairs were performed, new and increasingly serious failures have continued to occur. I am concerned about the safety of operating this vehicle, particularly due to the loss of power at highway speed and failure of safety systems. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2026 Tesla Model Y. The contact stated that the trunk release button was removed. The contact stated that the manufacturer no longer produced vehicles with a trunk release. The contact was concerned that a child might become trapped in the trunk. No warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 23,000.
While in Self driving the car veered into a driveway and hit a house.
The standard cruise control is extremely dangerous. The problem is what I hear is called ghosting. When driving using cruise, and there are no other vehicles nor any other objects such as animals or humans. The car will suddenly decelerate almost to the point of a complete if not overridden by manual takeover. I am under the impression that this is intentionally be done by Tesla, so that you will subscribe to their full self driving service. This can and WILL cause accidents in traffic.
On April 11 2026, I was involved in a serious accident involving my 2026 Tesla Model Y. At the time of the incident, I was returning home from my daughter’s event in downtown and had just entered my residential driveway. As I approached the driveway, I applied the brakes and slowed the vehicle. While momentarily stationary or near-stationary, I spoke to my wife, who was seated in the front passenger seat, advising her to secure the food she was holding due to the uneven surface of the driveway. Upon removing my foot from the brake pedal, the vehicle suddenly and unexpectedly accelerated without any input . The vehicle proceeded forward and collided with my garage door. Notably, no collision warning alerts were issued, and no automatic emergency braking system engaged prior to or during the impact. Following the initial collision with garage door, the vehicle failed to stop and instead continued to accelerate into the garage, striking a refrigerator. The impact resulted in substantial damage to the refrigerator and caused extensive structural harm to the property, affecting the garage, adjacent living space, floors, and interior walls. The severity of the collision triggered deployment of the front airbags. At the time, my wife was seated in the front passenger seat, and my [XXX] daughter, along with her friend, was seated in the rear of the vehicle. Emergency services were called, I have forehead bruises and a burn on my hand from airbag deployment. My wife is advised physiotherapy for severe back pain and my daughter has since experienced ongoing emotional distress, nightmares.I am dealing with car and home claims issues for damages I am seeking a formal investigation into the cause of this incident, specifically addressing: 1)The unexpected and unintended acceleration of the vehicle 2)The failure of the vehicle to stop after the initial collision with the garage door 3)The absence of forward collision warnings and failure of automatic emergency braking . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Running Full Service Driving (FSD) v14.2.2.5 on HW4. At Skillman St & I-635 Dallas TX, FSD attempted a wrong way turn into oncoming traffic instead of taking the correct leftmost lane. In the image attached instead of following the blue path Tesla took the wrong lane highlighted in red.
Missing front trunk light/emergency release in violation of FMVSS 401.
Driving using Autosteer feature at 65mph on expressway, attempted to change lanes which caused the cruise control to suddenly turn off causing the car to begin braking hard with traffic behind it. Tesla’s new Model Y has combined the lane keeping and cruise control so if the lane keeping turns off the car suddenly brakes hard from the regenitive brakes. Lane keeping and cruise control should be two separate controls to prevent this issue.
My 2026 Tesla Model Y front trunk ("frunk"), an Austin, Mar 2026 build, lacks internal lighting & emergency release (unlike 2025 models; the change started Oct 2025). Frunk size/capacity remained unchanged, allowing child up to 4yo to fit & get trapped w/ no escape or signal, esp. in low light. Violates FMVSS 401 (https://www.ecfr.gov/current/title-49/subtitle-B/chapter-V/part-571/subpart-B/section-571.401) which states: "Each passenger car with a trunk compartment must have an automatic or manual release mechanism inside the trunk compartment that unlatches the trunk lid, if the trunk is large enough so that the three-year-old child dummy described in Subpart C of Part 572 can be placed inside the trunk compartment, and the trunk lid can be closed and latched". Request recall/retrofit & investigate Model Y frunk complaints. (See attached picture of 2025 frunk vs 2026 frunk with changed features.)
I bought this car new and it does not have a FRUNK emergency release or a FRUNK light.
Forward storage compartment (FRUNK) is in violation of FMVSS 401. There is no emergency release, neither manual or automatic, installed on this vehicle. Previous year models of this vehicle have an illuminated release button that complies with this regulation. Enclosed in images is an example of previous year models versus what is found in my vehicle
The contact owns a 2026 Tesla Model Y. The contact stated while driving using the ADS feature, the vehicle failed to slow down while making a right turn. The contact stated that when the vehicle came to the turn sign, the vehicle failed to yield and continued making the right turn. The contact's vehicle crashed into the rear of the vehicle in front of the contact's vehicle. The contact had to depress the brake pedal to stop the vehicle. No Police Report was filed. No injuries were sustained. The contact later received a warning that the vehicle's cameras needed cleaning. The technician came to the contact's residence and cleaned the cameras. The contact was advised to contact the NHTSA Hotline and report the failure. The manufacturer was made aware of the failure. The failure mileage was unknown.
On multiple lane roads whe I am driving next to traffic in the same direction, if I try to give a large truck in the next lane plenty of room the lane keep assist activates and pushes me closer to the vehicle I am trying to avoid. When LCA first takes control it feels like it turns toward the line it's alerting about. Then it steers me towards the thing I was trying to avoid. The happens every drive and causes close calls with traffic, curbs, or large shrubs in the median. I have other older Tesla Model Ys that allow you to keep this setting off permanently. My new Model Y resets on every drive. It's several menu levels deep and distracting when I have to disable while driving. Please have them let me keep this dangerous option off permanently. Thank you
Upon delivery of the vehicle the passenger door would not open from the outside. Multiple vehicle settings were reviewed, and a repair was scheduled to fix the issue.
On March 23, 2026, my vehicle experienced a sudden and simultaneous failure of multiple critical safety systems without any prior warning. The alerts displayed included: Automatic Emergency Braking unavailable, traction control disabled, stability control disabled, and additional driver-assistance features becoming unavailable. This incident created a serious safety hazard, as the loss of these systems significantly reduces vehicle stability and braking assistance, increasing the risk of loss of control, especially at highway speeds or in adverse weather conditions. In addition, the front-facing camera exhibits fogging and reduced visibility during cloudy and rainy conditions, which further impacts the reliability of safety and driver-assistance systems. Based on my research, similar issues have been reported by other Tesla owners, suggesting this may not be an isolated incident but a potential pattern defect. I am concerned about the safety of operating this vehicle and request that this matter be investigated for potential defects affecting critical safety systems.
Safety Defect: Uncommanded trunk actuation while the user was asleep inside the vehicle. The vehicle’s proximity-sensing system (Bluetooth Phone Key) triggered a full power-open cycle without any active user input. The system failed to recognize that the vehicle was occupied and failed to detect an external obstruction, resulting in a collision. This poses a severe risk of unauthorized vehicle access or personal injury while a user is sleeping or camping in the vehicle.
In under a year I have had to replace my windshield three times due to cracks from debris. The total cost would be greater than 4,000. I, nor my wife and family have ever had to replace a windshield on any previous car we had owned this many times in under one year or even at all. I suspect there is a defect in the build of the windshield or the design of the car that may be causing this.
I've noticed periodically when the car is braking at start stop traffic in autopilot mode, the brake is very jerky and I can actually hear the pedal jerking and engaging. I wrote it off at the time in my head as normal operation of the car. I have brake pressure offset codes and brake booster mia codes. Sometimes I've noticed when I brake, randomly the pedal is super stiff and it feels like the car is driving on ice, as if the brakes aren't working or slowing me down at all, but I thought nothing of it at the time. Today on the 14th, I got into an accident at a relatively slow speed that in any other scenario I should have been able to stop. Yet I hit a parked car because as I was braking, I felt the pedal go very very stiff and unresponsive, and I carried the same speed as when I started braking right until impact, it seems as if I didn't slow down one bit. The brakes did not respond as they did mere seconds before and I hit a parked car. I understand teslas may throw codes left and right in service mode that may mean nothing, but I am worried about the brake booster code and wonder if maybe it caused the accident I was involved in. My friends told me they heard about tesla brake issues and that I should look into it and when I went to go check the codes hours later there they were.
I am reporting a suspected defect involving the front suspension or steering system of my Tesla Model Y. The vehicle produces loud popping, knocking, and rattling noises from the front end when turning the steering wheel at low speeds, particularly as the steering approaches full lock in either direction. The noise appears to originate from the front suspension or steering components and occurs consistently during normal operation. This issue raises concerns about potential premature wear, component failure, or loss of steering control, which could pose a safety risk.
Timeline of events: Day 1 – Delivery March 13, 2026 • Drove about 10 miles after delivery. • The driver-side window suddenly rolled fully down by itself while I was driving. • Returned immediately to the Tesla service center. They said they cleaned the window and recalibrated it. Later the same day • Drove another 10 miles. • The window dropped fully again while driving. • Returned to the service center a second time. • I was told a mechanical part would be replaced, but never provided documentation. Day 2 – Today, March 14, 2026 • Left home to go to the store. • Within about 5 minutes of driving, the window dropped fully again and would not close at all. • The wind noise was extremely loud and the vehicle was very difficult to operate safely. I contacted the service center and was told they cannot provide proof of the part replacement from yesterday. When I called another Tesla service location, the earliest appointment available to even investigate the issue is March 31, 2026, despite the fact that the vehicle is essentially undrivable.
On [XXX] 1512PM. Drive on [XXX] with auto pilot driving. Seen on construction and hit some object driver side by front bumper , fender, Side mirror,Door and Wheel. Couldn't avoid crash by control handle. There is none of airbag action. All deployed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Brand new car and its widely reported of front suspension noise, particularly with the RWD models. My car is the RWD model and I have the distinct and noticeable front suspension noise at non highway speeds.
Since taking delivery of my 2026 Tesla Model Y, the driver's seat seatback rocks forward and backward during normal acceleration and braking. The movement is both audible (squeaking/creaking) and tactile — the seat physically shifts under the driver's weight during vehicle operation. This is not an intermittent or minor issue; it occurs consistently every time the vehicle accelerates from a stop or decelerates. A rocking driver's seat is a safety concern. The driver's seating position directly affects their ability to control the steering wheel, reach pedals accurately, and be properly restrained by the seatbelt and airbag system in the event of a collision. A seat that moves unexpectedly during normal driving undermines all of these functions. I am requesting NHTSA investigate whether this defect is present across 2026 Model Y vehicles beyond the scope of recall SB-25-13-003, and whether Tesla's practice of charging diagnostic fees for safety-related warranty claims warrants further regulatory action."
Subject: Tesla Self-Driving / Autopilot Incorrect Maneuver at Intersection Vehicle: Tesla (model: ***Y_)Software: Full Self-Driving / Autopilot (specify which was active)Date: __[XXX]__Time: _[XXX]___Location: _***San Carlos, [XXX] ____ (city, intersection or street) Description of Incident: While the vehicle was operating with Tesla’s driver-assistance system engaged, the navigation indicated the car would turn right at an intersection. As the vehicle approached the intersection and began the maneuver, it unexpectedly continued straight instead of completing the right turn. This caused the vehicle to enter the intersection in front of other vehicles that were stopped at another traffic light. I had to intervene to ensure safety. There was no clear reason for the incorrect maneuver, and the system behavior was unexpected and potentially dangerous. Additional Information: •Weather conditions: ___good weather _clear__ •Traffic conditions: ___lot of traffic people getting off work___ •Driver intervention: Yes / No (explain briefly)yes heading straight to cars if I had not made a quick maneuver and turn the steering wheel. I would have crash hitting at least one or two cars. •Dashcam footage available: Yes / No NO I am submitting this report so the event can be reviewed for possible software or safety issues with the driver-assistance system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am reporting a suspected defect involving the front suspension or steering system of my 2026 Tesla Model Y AWD. The vehicle produces loud popping, knocking, and rattling noises from the front end when turning the steering wheel at low speeds, particularly when the steering approaches full lock in either direction. The issue is most noticeable when entering or exiting uneven surfaces such as sloped driveways or parking lot entrances where the suspension is under load. During these conditions, the front suspension produces distinct mechanical popping or knocking sounds that appear to originate from the front wheel or suspension area. The noise does not occur while driving straight. It becomes significantly more noticeable when turning left or right at low speeds and worsens as the steering approaches full lock. In addition to the noise, a noticeable mechanical jolt or feedback can be felt through the steering wheel when the popping or knocking occurs. This issue began suddenly without any warning signs. One moment the vehicle was operating normally, and the next the popping and knocking noises began. Since that time the issue has continued consistently during turning maneuvers. The vehicle has not been involved in any collision and has been driven under normal conditions. Numerous other 2026 Tesla Model Y owners have reported similar front suspension symptoms, suggesting this may represent a broader pattern of potential suspension or steering component issues. Because the noise and feedback occur through the steering system while the suspension is under load, this raises concern that a suspension or steering component may be shifting, binding, or prematurely wearing. This condition raises safety concerns because abnormal movement or failure of steering or suspension components could affect vehicle control during turning or emergency maneuvers. I request that this issue be investigated for a possible defect trend affecting Tesla Model Y vehicles.
On [XXX] I pick up my New Tesla Y. On [XXX], while traveling at highway speeds on [XXX] with Autopilot "FSD" engaged, my 2026 Tesla Model Y experienced a sudden vehicle shutdown and start giving multiple alerts without warning. The vehicle displayed multiple critical alerts: "Vehicle Shutdown", "Pull Over Safely", "Stability Control Disabled." Upon the failure, Autopilot FSD disengaged, and the power steering immediately became extremely heavy ("hard"), making the vehicle difficult to steer. The car lost all propulsion. I had to manually maneuver the heavy, unpowered vehicle through active highway traffic to reach the shoulder, which created an immediate and severe safety risk. The vehicle was towed to a Tesla Service Center in Fort Lauderdale with only 130 miles on the odometer. Technicians confirmed a "major motor failure" of the rear drive unit requiring a full replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am filing a complaint regarding a suspension defect on my new Tesla Model Y Juniper. Shortly after purchasing the vehicle, I began hearing a distinct knocking / clunking noise coming from the suspension when driving over small road imperfections and at low speeds. The noise is clearly abnormal for a new vehicle and sounds like loose or defective suspension components. I brought the vehicle to a Tesla service center, but the issue has not been resolved. Despite inspection and attempted repairs, the knocking noise continues to occur. This raises serious concerns about the quality and safety of the suspension system. Based on information from other Tesla owners, this appears to be a recurring issue affecting multiple Model Y Juniper vehicles. A persistent suspension defect on a new vehicle may pose a safety risk and should be investigated. I request that NHTSA review this issue and investigate whether there is a manufacturing or design defect affecting the suspension system of the Tesla Model Y Juniper. Vehicle Information: Model: Tesla Model Y (Juniper refresh) 7SAYGDEE9TF559226 Issue: Knocking / clunking noise from suspension Condition: Occurs at low speed and over small road bumps Status: Tesla service attempted repair but the problem persists (left and right front upper control arm replaced) This problem should not exist on a brand-new vehicle and requires proper investigation.
The emergency door release handle is cracked and has the potential to fail during an emergency. Tesla refuses to replace or repair under warranty.
Yesterday at about [XXX] I was driving using FSD. I was making a left turn on a green arrow turning from [XXX] onto [XXX] . My car hesitated, then accelerated and then abruptly braked nearly causing me to be rear ended by the SUV behind me who was angrily beeping at me. I had to rapidly accelerate to avoid being hit. The left turn signal was green before during and after my turn. I believe that the sun shining brightly on the traffic light made it difficult for my Tesla to accurately recognize that the turn signal was green. I felt this was very unsafe. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The 2026 Tesla model Y was driving in FSD (Supervised) mode in the Home Depot Colma, California parking lot, located at [XXX] on [XXX] at [XXX]. It stopped to let a black pickup truck in front of it pull about 3/4 of the way into a parking place on the right side. After waiting several seconds, it turned the wheels slightly to the left and slowly crept around the pickup truck, when the truck reversed and hit the passenger side of the vehicle at low speed just ahead of the rear wheel well. I believe a human driver would have waited until the pickup truck was fully parked before proceeding, thus preventing this accident, thus highlighting a failure of the FSD (Supervised) system. There were no warning lamps, messages or other symptoms of the problem prior to the failure, The accident was reported to my insurance company and the vehicle was inspected by a collision repair shop. The manufacturer has not been informed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Windshield developed a long crack overnight while parked in an enclosed garage with stable temperatures. No rock impact was observed or heard during driving prior to parking. Upon inspection, a small mark resembling an impact point was found, but it is unclear whether this is an external impact or a stress fracture originating from within the glass. No unusual temperature changes occurred overnight. The crack appeared spontaneously and is disproportionately large. In 15+ years of driving other vehicles, I have never experienced a windshield crack under similar circumstances. This is a widely reported issue among Tesla Model Y owners, with numerous reports of spontaneous windshield cracking with no identifiable external cause. The windshield is a structural safety component critical for passenger airbag deployment and roof crush resistance in rollover accidents. Fragile or defect-prone windshield glass poses an unreasonable safety risk.
There are two major safety issues that came with the vehicle upon the new car delivery. The problems existed even before the delivery as I found the first issue during the new car delivery and the second issue upon leaving the delivery center. First is the non-operational FSD (Full Self Driving). FSD never worked from the beginning. The Tesla advisor noticed it at the delivery center but insisted that it will work after 10 minutes of driving, needing calibration. However, after more than several hours of driving and 35 miles of driving, FSD still doesn't work and the display says FSD is non-functional. Second is the lane departure and lane approach sensor. When the neighboring car approaches from the side, there is no alert or notification. The blind spot sensor doesn't work either. This is a big safety issue and I almost got into an accident had I looked back and noticed a car approching from behind when I tried to move into the right lane. I expalined both of these two major issues with the vehicle and left the car at the service center in Vienna, VA, expecting the repair to be done within hours as promised. However, the service technician later sent a message via Tesla app that the part is missing from the car and the part needs to be ordered. It's been a full day and Tesla is still in the process of finding the issue, which means they still don't know what the issue is. I belive this is not the quality of product and testing that has been registered with Tesla in NHTSA. This surely represents the sub-par quality product and lack of full testing that needs to be done prior to the new car delivery. The service center employee responded via app that the car needs to in repair for 5 full days and may need more time if necessary. This is definitely not the quality and experience that are advertised by Tesla.
With Full Self-Driving activated, while the vehicle was performing a maneuver to exit a parking space, it reversed directly into a stationary concrete pillar. The impact occurred on the rear driver’s side. There was no driver steering or pedal input during the reversal. The pillar was a large, high-contrast concrete structure, and there was insufficient time to intervene once the vehicle began reversing toward the pillar. Such defect in the Full Self-Driving system is dangerous for drivers and pedestrians alike.
The 2026 Telsa Model Y Juniper I took delivery of on 2/19/2026 has no emergency release in the front trunk (the frunk). This should be standard but for some reason after Oct 2025, Tesla decided not to include this in the new models. This is a safety hazard as if someone were to get locked in the frunk (front trunk) they would have no way of being able to get out.
The contact owns a 2026 Tesla Model Y. The contact stated that while driving approximately 70 MPH, there was a loud pop coming from the rear of the vehicle. The contact noticed that the glass on the passenger’s side had shattered, and glass had fallen inside the vehicle. The contact pulled over to the side of the road and noticed that there was no impact on the glass to cause it to shatter. The contact returned to the residence and parked the vehicle. The dealer was called, and the dealer stated that the repair was not covered under recall or warranty. The vehicle was taken to the dealer, who confirmed that the failure was not caused by an impact and informed the contact that the parts were expected to be ordered and should arrive within a week for the repair. The vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was 13,000.
The contact owns a 2026 Tesla Model Y. The contact stated that the model year was advertised with a front trunk emergency release and interior lighting. The contact stated that after purchasing the vehicle, the contact became aware that the vehicle was not designed with the front trunk emergency release or interior lighting, which the contact considered a safety issue and a violation of FMVSS No. 401. The Tesla Service Center was contacted and confirmed that the model year and other vehicles were no longer designed with the missing parts. The manufacturer was notified of the issue. The failure mileage was approximately 570.
The frunk is missing, an emergency release button or latch, so a small child could be trapped inside with no way out.
There was no incident, it is a safety feature that has been removed from Tesla Model Y's since October 2025 and the service center declined to add it in during a service request even at the expense of the owner. This feature being removed poses a safety concern for children or smaller people being trapped in the frunk (front trunk) compartment with no way of being able to get out of the compartment. It was removed for cost savings on the vehicle. I currently own a Tesla Model Y built February 2026 at the Austin Gigafactory.
INCIDENT INVOLVING FSD (SUPERVISED) v14.2.2.4. On February 15, 2026, while the vehicle was operating under Full Self-Driving (Supervised) v14.2.2.4, the system failed to detect a stationary curb. The vehicle initiated a trajectory that resulted in a collision, causing a structural gouge in the passenger-side rear tire sidewall. Per MA 540 CMR 4.04, this damage renders the vehicle unroadworthy. I have saved Dashcam/Sentry video footage as proof of the system's failure to navigate the obstacle.
There is no frunk emergency release button in this version of Juniper Model Y
I am submitting this complaint to report a safety concern involving Tesla’s Full Self-Driving (FSD) system. On [XXX], while my vehicle was operating under FSD in Las vegas NV, the vehicle was positioned in a clearly marked left-turn-only lane. The roadway had visible pavement arrows indicating a required left turn. Despite these clear lane-direction markings, the FSD system proceeded straight instead of turning left. The maneuver occurred abruptly. I did not receive a clear or timely takeover warning prior to the deviation. The transition from a left-turn lane into a straight path happened quickly, leaving extremely limited reaction time (estimated less than one second). As a result of the system’s unexpected behavior, a collision occurred with another vehicle traveling straight. At the time of the incident: Weather conditions were clear. Road markings were visible. There were no obstructions blocking lane markings. I was attentive and looking at the road. The police report assigned fault to me as the driver; however, the vehicle was actively operating under Tesla’s FSD system when it disregarded the clearly marked left-turn-only lane. I am concerned that this behavior represents a potential safety defect involving: Lane interpretation errors Failure to follow traffic control markings Insufficient takeover warning timing If this issue is systemic, it may pose a broader safety risk to other road users. I respectfully request that NHTSA review this matter as a potential safety defect related to Tesla’s Full Self-Driving system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
At approximately 5:50 PM on Feb 12, 2026, a collision occurred while the vehicle was under the control of "Full Self-Driving (Supervised)." While parked in a commercial lot, I engaged FSD to initiate a route home. A stationary semi-truck was positioned behind my vehicle. Upon engagement, the FSD system failed to detect the presence of the stationary truck. The vehicle initiated a rearward/lateral maneuver at a speed of 1 mph, directly striking the corner of the semi-truck. Safety Failure Details: The collision resulted in significant damage to the right rear quarter panel and associated sensors of my Tesla Model Y. Dashcam footage and system telemetry confirm that FSD was active (Supervised mode) during the entire duration of the maneuver. The system's occupancy network and vision suite failed to identify a large, stationary object within its immediate path of travel at a crawl speed. Request for Investigation: I am reporting a critical failure of the FSD software’s object detection and path planning capabilities. The system commanded a movement into a clear obstruction without issuing any takeover alerts or applying emergency braking, despite the low speed and high visibility of the obstacle.
The contact owns a 2026 Tesla Model Y. The contact stated that while driving at approximately 10 MPH into a parking spot, the contact depressed the brake pedal, but the vehicle failed to stop. The vehicle drove over a parking bump, struck a bench, and the automatic emergency braking system engaged, preventing the vehicle from hitting the wall. The air bags did not deploy. The contact stated that she had back pains, but was unsure whether they were related to the failure. There was no medical attention received. A police report was filed. The vehicle was able to be driven away from the crash site. The vehicle was taken to the dealer, who test-drove the vehicle. The contact was informed that the vehicle was not equipped with a manual parking brake; however, the brakes were functioning normally according to the computer, and to wait for corporate's report before taking the vehicle to a collision center for front-end repairs. The vehicle was not repaired. The manufacturer was made aware of the failure and opened an investigation. The contact was informed that the vehicle was safe to drive. The failure mileage was approximately 6,000.
I am reporting a safety incident involving my Tesla while Autopilot/Full Self-Driving was engaged. On February 11, 2025 at approximately 9:22 am, on Waccamaw Medical Park Ct Conway, SC 29526, I was driving on a normal city street with the system actively controlling steering and speed. Without any warning or alert, the vehicle suddenly steered to the right toward the curb and struck it. I was very attentive, but the steering movement happened too quickly for me to safely prevent the impact. No forward collision warning, lane departure alert, or disengagement occurred prior to the incident. The impact caused damage to the wheel and tire (see attached photo). This behavior appears to be an incorrect steering decision by the automated driving system after misinterpreting the roadway edge or lane boundary. I am requesting review of the vehicle logs and investigation of the system behavior during this event.
The FSD system in my Model Y is hazardous. When I first purchased the car on 2/9/2026, they secretly loaded it with very outdated software, as follows: “Software” 2025.44.300 Full Self-Driving v13.2.9 I’ve already driven this car 9960 miles, about 85% of which was on FSD. I will itemize for you a list of events that have occurred with this car with me driving for which dash cam footage exists: 1. The car attempted to blow past a school bus picking up passengers at about 40 miles an hour without even slowing down. It was stacked with red and yellow lights everywhere and had two extended stop signs. 2. The car blows past police cars parked on the shoulder of the highway with their roof lights on without slowing down or making any attempt to move into the second lane. 3. While transitioning from one highway to another on an elevated single-lane overpass, on two occasions the car elected to depart the only travel lane and hug the concrete wall on the left side, driving in the dead zone. Both the yellow line and the white line were clear and bright. No traffic or obstacles present. 4. Right after exiting a hwy there were two lanes in my direction and one lane of opposing traffic separated by a clear and bright double yellow line. The car chose to drive in the lane intended for opposing traffic. I have dash of this as well. No traffic or obstacles were present. 5. Car made left turn into opposing traffic lanes. 6. When NOT on FSD, the lane departure avoidance and emerg. lane departure avoidance features are both HIGHLY defective. They read everything as a lane departure— from tire tracks in the snow, to cracks and seams in the concrete, lines of tar intended to prevent water ingress, shadows, etc. Car almost pulled me HARD towards construction workers, oncoming traffic, and nearby vehicles. Tesla refuses to disable. When I disable, it reenables every time I drive. 7. It ran over a curb on FSD, twice.
It was snowing and I was driving slow. About 8:40am, Feb 6th, 2026, I got a "One pedal driving disabled" alert just for a moment, then tried to stop before an intersection because a signal was turning to red. However, break didn't work and I had to enter the intersection under a red signal. Fortunately, there was no car in front of me, also a car coming from the side didn't notice signal changed. No accident, but very very scary. On Dec 6th, I also got an alert "One pedal driving disabled" and even after I released an accelerator pedal, speed didn't slow down. I reached Tesla on Feb 6th, but the service scheduled 4 weeks later. It's not safe to drive at all, thus, I will try to have them to check my vehicle asap.
I am submitting this complaint regarding a newly leased 2026 Tesla Model Y Premium RWD, which I took delivery of on February 6, 2026 from Tesla Watertown, MA. I am a returning Tesla customer and entered this lease after test driving the same model on January 24, which did not exhibit any issues. Immediately upon driving the vehicle off the lot (approximately 12 miles), I noticed a persistent rattling noise from the front suspension area. The noise occurs over normal road conditions and has been present since delivery, significantly affecting the quality and value of the vehicle. On February 9, Tesla Watertown evaluated the vehicle and later replaced both front upper control arm (FUCA) mounts. On February 10, before repairs were completed, multiple safety systems suddenly disabled while driving, including regenerative braking behavior, traction and stability control, lane safety features, and automatic emergency braking, creating a dangerous situation. I returned the vehicle immediately and was provided a loaner. I picked up the vehicle on February 13 and was told the suspension issue was resolved, but the noise remained. I then sought a second opinion at Tesla Peabody, where a master technician conducted a ride-along and confirmed the condition. He verified that the latest FUCA parts had been installed and the front structural “pencil braces” had been removed per Tesla guidance. I was informed the vehicle falls into a known noise category affecting 2026 RWD Model Y vehicles and that there is currently no repair or engineering solution available. This defect has existed since delivery and remains unresolved after multiple service visits and component replacements. I have contacted Tesla regional leadership and customer support multiple times without response.
Data synced from NHTSA on May 4, 2026