NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Toyota 4Runner. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The contact owns a 2014 Toyota 4Runner. The contact purchased four Bridgestone tires in 2022, Tire Line: Alenza AS Ultra, Tire Size: 245/60/R20, DOT Number: 1RBTEAAU1. The contact stated that all four tires had developed cracks on the sidewalls and by the tire beads. The tires were replacement tires. The tire dealer was contacted and advised the contact that it was normal wear on the tires. The manufacturer was notified of the failure. The tire failure mileage was approximately 20,000. The vehicle failure mileage was 80,000.
I had a collision and rear ended a truck. My front left bumper was completely damaged. My chest hit the steering wheel. My airbags did not deploy.
Vehicle was involved in an accident where the driver side airbag did not deploy.
My exhaust pipe rusted apart after the muffler causing the hot exhaust to expel upward and melt a rubber grommet on the floor. Then it proceeded to shoot into cargo area, melting the carpet backing and Styrofoam pad and insulation under the cargo area carpeting. This happened on an 11 hour road trip with the cargo area full of vacation stuff. I'm concerned about this being a potential fire and carbon monoxide issue.
White Paint Peeling From Metal Body Panels
The contact owns a 2014 Toyota 4Runner. The contact stated that while driving approximately 55 MPH, the sunroof exploded without impact. There were no injuries sustained. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 140,941.
The handsfree calling/talking is unusable neither party can hear the other due to it echoing and has very distortion. So I'm unable to use my handsfree talking while driving.
Intermediate steering shaft u joint Steering is difficult. Vehicle only has 80000 miles Just out of warranty as of 5/23
My gear shift became difficult to shift. As I was driving it, when I physically shifted to the Drive position, the display didn't confirm "D", but I could drive. As I was driving, the car shifted to Neutral without me shifting, but did not show "N" on the display. My car stopped accelerating and revved higher. This occurred as I was driving on the road around 45 mph. I could not tell on the display that I was not in Drive. I pulled over safely luckily. I Continued to try to get it to drive to get it to a dealership to look at. They reported it was PRNDL switch issue. TECH FOUND INTERNAL CORROSION IN TRANSMISSION RANGE SENSOR CREATING A PHYSICAL RESISTANCE IN SENSOR WHICH PREVENTED VEHICLE FROM PROPERLY INDICATING GEAR. TECH REPLACED TRANSMISSION RANGE SENSOR, ADJUSTED SENSORWITH TECHSTREAM DATA LIST, AND PERFORMED HEALTH CHECK This is not the first they have seen either. This would appear to be a common safety issue to drivers. I also had a difficult time confirming the car was in the Park "P" position. I believe this issue could have potentially affected the vehicle's ability to engage in park and stay in park, much like the issue with getting into Drive and staying in Drive.
Three of the four locks do not work on a consistent basis. My car got broken into because the locks don't work. I just replaced three of the four locks for around $1,200.00. Neither the key fob nor the actual key would open the doors on the vehicle. This is an extreme safety issue in case of emergency, and it really makes me mad. It is a well-known defect which is commented on countless vehicle websites. There were no warning messages, the locks just stopped working.
The horn stopped functioning. This is a safety hazard because i am not able to alert other drivers. The vehicle has only been inspected by the Toyota Dealer. No codes and no lights were displayed.Fearing for my family's safety, I paid for the repairs.
Windshield cracking
Fuel level sensor in gas tank not working properly
The steering became almost unresponsive and I could not turn the steering wheel while driving. I brought it to a repair shop and they said the intermediate steering shaft and u-joints were rotted out and rusted to where it seized up. The vehicle only has 55k miles on it and I don’t live by the ocean. The parts were repaired by a shop and steering feels like new again. Had this seized up on the highway or at high speeds it could have been very bad. There were no warning lamps or issues with steering before
I notice my gas wasn't lasting long. One day I was pumping gas and noticed that underneath my 4-runner gas was pouring out from the top of my fuel tank. Took it to the dealership and they repaired the charcoal canister, canister assembly and purge valve assembly. Cost me $953.48 with parts and labor. Very dangerous due to it could have started a fire while driving.
Car would have trouble starting. Once i got it to start it would stall when stopped
WHEN APPLYING THE BRAKES, THE VEHICLE / STEERING WHEEL SHAKES "VIOLENTLY". ALMOST TO THE POINT THAT IT IS HARD TO HOLD ON TO THE STEERING WHEEL. AND IF I'M DRIVING AT HIGHWAY SPEEDS THE VEHICLE IS EXTREMELY HARD TO STOP. I HAVE HAD TO SWERVE AROUND THE VEHICLE IN FRONT OF ME NUMEROUS TIMES BECAUSE MY BRAKES COULD NOT STOP MY VEHICLE IN TIME. IN AN ATTEMPT TO FIX THIS ISSUE I HAVE HAD A CERTIFIED MECHANIC REPLACE THE FRONT ROTORS AT 71K MILES, 83K MILES, 100K MILES WITH THE LAST TIME BEING WITH GENUINE TOYOTA ROTORS. EACH TIME THE VEHICLE WILL DRIVE GREAT FOR ABOUT 10K MILES AND THAN GO BACK TO THE VIOLENT SHAKING. EVEN WITH THE LAST SET OF GENUINE TOYOTA ROTORS, THE VIOLENT SHAKING STARTED AFTER ABOUT 15K - 18K MILES. LUCKILY WITH COVID I DON'T HAVE TO DRIVE ON THE HIGHWAY MUCH, BUT EVEN AT CITY SPEEDS IT STILL REALLY SHAKES. SO HERE I AM STILL LOOKING FOR A PERMANENT SOLUTION TO MY PROBLEM
Having major problems with door lock actuators. just replaced front passenger side for 950 dollars at Toyota dealer and was told the other 3 doors may start failing as well. I did not realize at first that the door was not locking which would make it so easy for someone to break into my car.It is a 2014 Toyota 4runner. Sure enough the front driver side door is not locking. I need to spend another 950 dollars to get it fixed. What is wrong with these actuators? Now the replacement actuator I had put on the passenger side is giving me problems with the door opening and closing. What next?? Toyota should definitely have a recall on these actuators. It appears that I am not the only one having problems. This is a security issue.
THE DOOR LOCK ACTUATOR HAS FAILED ON EVERY DOOR IN MY CAR. I'VE HAD THEM FIXED BUT NOW THE WARRANTY IS EXPIRED.
THE VEHICLE IS HARD TO STOP AND THE BRAKES ARE SPONGY, IVE DRIVEN A FEW 4RUNNERS AND THEY ARE ALL LIKE THAT AND ITS DANGEROUS. YOU HAVE TO PUSH THE PEDAL TO THE FLOOR. THE ENGINE MAKES A HORRIBLE TICKING SOUND WHEN IDLING AND SOUNDS LIKE THE ENGINE IS GOING TO BLOW UP
Left rear Brake Caliper Failure, Both Front Struts and both rear shocks were worn out per dealership. Had to replace all above.
SOMETIMES BACK-UP CAMERAS DOESN'T TURN ON WHILE SHIFTED IN REVERSE. I HAVE TO SHUT ENGINE AND LIFT REAR GATE AND CLOSE THEN IT WORKS AGAIN SOMETIMES. WHEN I AM BUSY I JUST HAVE TO BACK UP WITHOUT THE CAMERA. THAT COULD LEAVE DRIVERS AT INCREASED RISK OF A CRASH WHEN THEY BACK UP WITHOUT CHECKING THEIR SURROUNDINGS.
GREATLY REDUCED SAFETY IN FRONTAL IMPACT DURING AN ACCIDENT DUE TO CORRODED FRAME COMPONENTS CAUSED BY FACTORY INSTALLED FOAM PIECES THAT RETAIN RAIN WATER. THIS PROBLEM HAS BEEN NOTICED, PERSONALLY BY ME, ON MULTIPLE TOYOTA 4RUNNERS OF MODEL YEARS 2014-2016 SO FAR. THE CORROSION DAMAGE ON MY VEHICLE MAKES ME FEEL UNSAFE WHILE DRIVING TO WORK AND NOT ADEQUATE TO BE TOWED FROM THE FRONT HOOKS INCASE OF AN EMERGENCY. I TRIED TO BRING THIS CONCERN TO A LOCAL TOYOTA SERVICE DEPARTMENT AND THAT WAS OF NO HELP. IMAGES ARE ATTACHED BELOW THAT SHOW HOW THE FACTORY FOAM PIECES SURROUNDING THE RADIATOR AND ITS "SHROUD" HAVE CAUSED A HIGHLY CONCERNING AMOUNT OF RUST ON THE VEHICLE'S BUMPER AND FRAME SUPPORT MEMBERS. THESE FOAM PIECES GET WET FROM DRIVING IN THE RAIN AND RETAIN THE WATER. THIS OVERTIME CAUSED THE RUST SHOWN BELOW. THE NEWER MODEL VEHICLES SEEM TO HAVE A RUBBER FLAP RATHER THAN FOAM WHICH WOULD PREVENT WATER DAMAGE ON THE FRAME MEMBERS. MAHALOS ## VIN PASSED ## TOYOTA 2014 ##
RECEIVED NOTIFICATION ABOUT A RECALL REGARDING FUEL PUMP. CONTACTED CENTENNIAL TOYOTA 6551 CENTENNIAL CENTER BLVD. LAS VEGAS 89149 ON MONDAY AUGUST 10, 2020 AND WAS ADVISED THAT THEY NEEDED TO ORDER PARTS AND THAT THEY WOULD CONTACT ME FOR SCHEDULING AN APPOINTMENT. THREE WEEKS LATER ON AUGUST 31, 2020 I CALLED CENTENNIAL AND REQUESTED THE SERVICE MANAGER TO INQUIRE OF STATUS ON PARTS IN WHICH HE STATED PARTS ARE NOT IN AND THAT "I" SHOULD CALL BACK IN 2 WEEKS. AS OF THIS DATE SEPTEMBER 17, 2020 I HAVE NOT RECEIVED A CALL FROM CENTENNIAL TOYOTA.
VEHICLE HAS EXCESSIVE RUST ON THE FRONT FRAME CROSS MEMBER BELOW THE RADIATOR. THE EXCESSIVE RUST IS ALSO FOUND BY THE FRONT TOW HOOKS WHICH COULD AFFECT THE OVERALL FUNCTIONALITY OF THE FRONT TOW HOOKS. THE RUST APPEARS TO BE FLAKING OFF AND BUBBLING. VEHICLE IS KEPT IN AN ENCLOSED CAR CANOPY. *TR
TL* THE CONTACT OWNS A 2014 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY LOCK ON ONE OF MY DOOR PANELS HAS QUIT WORKING, I SEE IT IS A COMMON PROBLEM COSTING @500 A DOOR PANEL TO CORRECT. THIS NEEDS TO BE A RECALL. *TR
TL* THE CONTACT OWNS A 2014 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE VEHICLE SHUDDERED WHILE DRIVING AT AN UNDISCLOSED SPEED. NO WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NALLEY TOYOTA OF ROSWELL (11130 ALPHARETTA HWY, ROSWELL, GA 30076, (770) 763-7398), AND WAS INFORMED THE PART WAS NOT AVAILABLE AND THAT THE VEHICLE SHOULD NO LONGER BE DRIVEN UNTIL THE RECALL REPAIR WAS PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE PART WOULD BE AVAILABLE BY JUNE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 53,459. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AFTER DRIVING 10 MINS OR SO THE RADIO WILL FREEZE UP, TURN OFF AND THEN TURN BACK ON. IT ONLY HAPPENS WITHIN THE FIRST 5 TO 10 MINS. I JUST PURCHASED MY 4 RUNNER A WEEK AGO. SO I HAVEN'T SEEN IT TURN OFF MORE THEN ONCE YET. SEEMS LIKE A SHORT CIRCUIT SOMEWHERE.
TOYOTA SENT OUT A SAFETY RECALL NO. 20V-012 FOR THE FUEL PUMP STATING "IF A VEHICLE STALL OCCURS WHILE DRIVING, THIS COULD INCREASE THE RISK OF A CRASH." YET, THEY HAVE NO REMEDY NOW, AND NO REMEDY IN THE FUTURE TO FIX THIS. *TR
MY 2014 TOYOTA 4 RUNNER HAS WHAT I CALL A DEATH WOBBLE. AS YOU START DOWN THE ROAD AND GET UP TO SPEED, 55-65 MPH, THE FRONT END SHAKES VIOLENTLY AND PULLS TO THE RIGHT. I AM ALMOST SCARED TO DRIVE IT. I HAVE HAD A FEW MECHANIC SHOPS LOOK AT IT AND NO ONE CAN FIGURE IT OUT. THEY HAVE DONE ALIGNMENTS, CHECKED TRANSFER CASE (4WD), CV AXLES ON FRONT, CONTROL ARM BUSHINGS, SWAPPED TIRES, REPLACED ROTORS AND ROAD FORCE BALANCED TIRES. THE LAST MECHANIC SAID I SHOULD PARK IT UNTIL IT'S FIGURED OUT BUT I CANNOT AFFORD ANOTHER VEHICLE AS I'M STILL PAYING ON THIS ONE AND IT'S MY ONLY VEHICLE. I HAVE NEVER OWNED A VEHICLE THAT DOES THIS AND I HAVE HAD ABOUT 20 VEHICLES! I LOOKED ONLINE TO SEE WHAT OTHERS HAVE REPORTED ON THIS ISSUE AND THERE ARE A BUNCH OF THE EXACT SAME PROBLEMS IN ONLINE 2010-2018 4 RUNNER FORUMS. THIS SERIOUSLY NEEDS TO BE ADDRESSED AND IS APPARENTLY AN ISSUE WITH THE FRONT END. SOMEONE IS GOING TO WRECK BECAUSE OF THIS. TOYOTA NEEDS TO BE MADE AWARE OF AND LOOK INTO THE PROBLEM. THE DEALERSHIPS ISN'T ANY HELP AT ALL. THEY CANNOT FIGURE OUT THE PROBLEM EITHER AND JUST PAWN IT OFF UNTIL A WARRANTY RUNS OUT. PLEASE PLEASE PLEASE HELP FIGURE THIS OUT. I LOVE MY VEHICLE BUT I'M REALLY STARTING TO BE SCARED TO DRIVE IT.
TL* THE CONTACT OWNS A 2014 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CAVENDER TOYOTA SERVICE CENTER (5802 STEMMONS, SAN ANTONIO, TX 78238, (877)676-9734, WAS CONTACTED BY PHONE AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS
THE VEHICLE IS EQUIPPED WITH THE X-REAS SYSTEM WHICH INTER LINKS THE STRUTS ON OPPOSITE CORNERS OF THE VEHICLE TO PROVIDE FLATTER CORNERING. TOYOTA SAYS THE SYSTEM SHOULD LAST WELL OVER 100,000 MILES. BUT THERE ARE NUMEROUS COMPLAINTS THAT THE SHOCKS START LEAKING FROM THE CENTER JOINT AT LESS THAN 50,000 MILES. LEAKING SHOCKS NEED TO BE REPLACED AS A FULL SET OF 4. THE COST FOR THIS REPAIR IS PROHIBITIVE, IN EXCESS OF $3000 CURRENTLY. LOSS OF SHOCK PERFORMANCE CAN CAUSE EXCESS BOUNCE AND SWAY, POTENTIALLY CAUSING A CRASH
Stumbling/Studering and hesitation when accelerating took it to dealership and they performed a tune-up and complete fuel system service when to pick it up and still doing the same thing. Dealership rechecked it and said Torque converter was faulty. Had to replace transmission.
WHEN DRIVING I HAVE TROUBLE STOPPING THE VEHICLE. I HAD MY BRAKE PADS REPLACE IN FEBRUARY, BUT THIS STILL DID NOT HELP. MY BRAKE PEDAL WILL GO ALL THE WAY TO THE FLOOR BARELY STOPPING THE VEHICLE. I HAVE TAKEN IT TO TWO MECHANICS AND BOTH HAVE CONCLUDED THE MASTER CYLINDER NEEDS TO BE REPLACED DUE TO A LEAK. PARTS ALONE COSTING $2500 FROM TOYOTA.
TL* THE CONTACT OWNS A 2014 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE DOOR LOCKS WOULD NOT WORK AND THE NAVIGATION SYSTEM WAS MALFUNCTIONING. THIS VEHICLE WAS SOLD TO THE CONTACT AFTER HIS CHRYSLER VEHICLE BROKE DOWN AND WAS TOWED TO MOUNT AIRY CHRYSLER DODGE JEEP RAM FIAT (538 N ANDY GRIFFITH PKWY, MT AIRY, NC 27030, (336) 789-8105). THE CONTACT PURCHASED THE 2014 TOYOTA 4RUNNER AND DROVE HOME. THE TOYOTA VEHICLE WAS TAKEN TO CENTRAL CITY TOYOTA (4800 CHESTNUT ST, PHILADELPHIA, PA 19139, (215) 476-1200) WHERE IT WAS DETERMINED THAT THE WARRANTY WAS NOT VALID FOR THE FAILURES. THE TOYOTA DEALER CALLED THE CHRYSLER DEALER. THE CHRYSLER DEALER INSTRUCTED THE TOYOTA DEALER TO RUN THE DIAGNOSTIC TESTS. IF THE COST WAS NOT TOO HIGH, THE CHRYSLER DEALER WOULD PAY FOR THE REPAIRS. THE CHRYSLER DEALER HAD NOT GOTTEN BACK IN TOUCH WITH THE TOYOTA DEALER. THE CONTACT CALLED THE FEDERAL TRADE COMMISSION AND WAS REFERRED TO HIS STATE'S ATTORNEY GENERAL'S OFFICE. THE FAILURE MILEAGE WAS UNKNOWN.
"TAKATA RECALL" OVER 6 WEEKS WAITING FOR PARTS OR ABILITY FOR DEALER TO REPAIR. COMPLETELY UNACCEPTABLE TIME FOR SAFETY ISSUE ON A CAR I USE DAILY.
THE BACK LIFT GATE LATCH HAD RUSTED AND CORRODED SO BADLY THAT IT WOULD NO LONGER SHUT ALL OF THE WAY OR OPEN UP AT ALL. WITH THE LIFT GATE IN A "OPEN" POSITION, THIS MADE THE SENSORS IN THE VEHICLE GO CRAZY. I.E.: HAZARDS RANDOMLY GOING OFF, SENSOR TELLING ME MY DOORS WERE OPEN (NOT JUST THE BACK DOOR), LOCKING AND UNLOCKING OF THE DOORS, ETC... THIS ALL WOULD HAPPEN WHEN THE VEHICLE WAS IN MOVING, DID NOT MATTER WHAT TYPE OF ROAD I WAS ON. I REPLACED THE FAULTY RUSTED LIFT GATE LATCH AND IT FIXED THE PROBLEM. THE LATCH ITSELF COST $290.34.
paint is peeling on my 2014 Toyota 4runner . Toyota recalled for white paint but nothing for blue . i already paid so much for the car but not paying extra for the paint . Toyota should fix it .
IN FEBRUARY 2018 I DISCOVERED THAT THE PASSENGER SIDE DOOR LOCK WAS INTERMITTENTLY NOT LOCKING AND NOT OPENING. THIS WAS HAPPENING USING THE REMOTE, THE BUTTON ON THE DOOR AND WHEN PLACING THE THE VEHICLE IN DRIVE WHEN THE DOORS ARE SUPPOSED TO LOCK AUTOMATICALLY. THIS COULD HAVE BEEN HAPPENING FOR A SIGNIFICANT PERIOD OF TIME POSING A SECURITY RISK TO ME, MY PASSENGERS AND CARGO. EVENTUALLY THE LOCK STOPPED WORKING COMPLETELY AND I HAD IN REPAIRED AT THE DEALER IN MARCH COSTING $500 . THE DEALER CLAIMED THERE WERE NO RECALLS OR SAFETY CAMPAIGNS EVEN THOUGH I CAN SEE MANY COMPLAINTS ABOUT TOYOTA DOOR LOCKS ON THE INTERNET. IN JUNE 2018 THE SAME THINGS BEGAN OCCURRING WITH THE DRIVER DOOR LOCK. THE LOCK WOULD BE VERY DIFFICULT TO FORCE OPEN OR CLOSED MANUALLY OR WITH THE KEY FROM OUTSIDE. AGAIN IT POSED A SAFETY RISK ESPECIALLY BECAUSE IT WOULD BE SO DIFFICULT TO FORCE OPEN IN AN EMERGENCY. I BROUGHT IT TO THE DEALER AGAIN AND AGAIN THE DEALER CLAIMS THERE ARE NO RECALLS OR CAMPAIGNS AND THIS TIME IT COST $600. I'VE HAD MANY CARS AND TRUCKS FOR DECADES AND NEVER HAD TO REPLACE LOCK ACTUATORS NEVER MIND 2 WITHIN A FEW MONTHS. IN JANUARY 2019 THE REAR PASSENGER SIDE DOOR LOCK SUDDENLY STOPPED WORKING AND NOW I HAVE TO GO THROUGH THE SAME THING. SO THIS SAGA CONTINUES. THIS IS OBVIOUSLY A SERIOUS MANUFACTURING FLAW AND A SERIOUS SECURITY RISK TO DRIVERS, PASSENGERS AND BELONGINGS.
TL* THE CONTACT OWNS A 2014 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V005000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FRED HAAS TOYOTA WORLD (20400 INTERSTATE 45 N, SPRING, TX 77373, (281) 297-7000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
VEHICLE WAS IN MOTION ON A CITY STREET ON 12/24/18 WHEN THE ENTIRE SYSTEM (ENGINE, ELECTRICAL ETC.) COMPLETELY QUIT. I WAS NEAR A STOP LIGHT, SO I STOPPED AND RESTARTED THE ENGINE AND RESUMED TRAVEL. ON 12//27/18 I WAS IN MOTION IN A PARKING LOT AND THE ENTIRE SYSTEM FAILED AGAIN. AT THIS TIME NO SYSTEMS WERE OPERABLE INCLUDING LIGHTING AND THE VEHICLE DID NOT IMMEDIATELY RESTART WITH THE IGNITION KEY. AFTER APPROXIMATELY 5 MINUTES THE VEHICLE RESPONDED TO THE IGNITION KEY AND RESTARTED. I TOOK THE VEHICLE TO A TOYOTA DEALERSHIP AND THEY DID A DIAGNOSTICS TEST. NO ISSUES WERE FOUND DURING THE TEST AND THEY WERE UNABLE TO DUPLICATE THE COMPLETE SYSTEM FAILURE. THEY DID AND AUDIO SYSTEM UPDATE AND I PICKED THE VEHICLE BACK UP ON 12/28/18.
POWER DOOR LOCK ACTUATORS ARE MALFUNCTIONING ON FRONT DOORS. ALSO, THE RADIO/NAVIGATION SYSTEM LOCKS UP MULTIPLE TIMES ON ANY GIVEN DAY.
I HAVE BEEN HAVING ISSUES WITH MY RADIO/BACKUP CAMERA SYSTEM FREEZING AND RESTARTING SINCE I PURCHASED THE VEHICLE IN 2015. I HAVE NOW HAD MY PASSENGER FRONT DOOR ACTUATOR GO OUT LAST MONTH. THIS IS A HUGE SAFETY CONCERN AND INCONVENIENCE.
TL* THE CONTACT OWNS A 2014 TOYOTA 4RUNNER. THE CONTACT STATED THAT TECHNICAL SERVICE BULLETIN NUMBER: 0278-17I WAS ISSUED REGARDING THE AUTOMATIC RUNNING BOARDS. THE BULLETIN INDICATED THAT THE RUNNING BOARDS MAY FULLY DEPLOY, BUT THEN RETRACT WHEN STEPPED ON OR RETRACT ON THEIR OWN. THE FAILURE WAS IDENTIFIED ON THE RUNNING BOARD'S COMPUTER SENSOR. THE CONTACT STATED THAT, DUE TO THE SENSOR, THE RUNNING BOARDS WOULD RETRACT BEFORE THEY WERE EVEN ACCESSED. THE CONTACT CALLED HERB CHAMBERS TOYOTA OF BOSTON (32 BRIGHTON AVE, BOSTON, MA 02134, (617) 787-1700) TO INQUIRE IF THEY WOULD PAY FOR THE REPAIR. THE DEALER STATED THAT THE CONTACT WOULD STILL HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER SENT AN INSPECTOR TO THE DEALER AND IT WAS DETERMINED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE DEALER ADMITTED THAT THE CONTACT WOULD BE BACK WITHIN A YEAR IF HE HAD THE RUNNING BOARDS REPLACED WITH NEW ONES. THE DEALER STATED THAT THE DESIGN WAS FAULTY AND THE RUNNING BOARDS WERE TOO EXPOSED TO THE WEATHER ELEMENTS. THE FAILURE MILEAGE WAS 61,000.
TL* THE CONTACT OWNS A 2014 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE STALLED AT 45 MPH AND RESTARTED INDEPENDENTLY. AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE DEALER WAS NOT CALLED. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER BUT WAS UNSUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR
TL* THE CONTACT OWNS A 2014 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V005000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RIVER TOWN TOYOTA (1661-A WHITTLESEY RD, COLUMBUS, GA 31904, (706) 322-8891) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I OWN A 2014 4RUNNER WITH LESS THAN 60K MILES ON IT. THE FRONT DRIVER'S DOOR LOCK IS COMPLETELY GONE AND THE REAR DRIVER'S SIDE IS BEGINNING TO FAIL TOO. I'VE READ ON VARIOUS TOYOTA OWNERS WEBSITES THAT THIS SEEMS TO BE A PRETTY COMMON PROBLEM. THE VEHICLE IS NO LONGER UNDER WARRANTY AND I'M TOLD THAT THE COST TO REPLACE THE ACTUATOR IS $700-800 PER DOOR. IT'S TOTALLY UNACCEPTABLE TO ME TO SPEND $35K+ ON A VEHICLE TO THEN HAVE $1500 IN REPAIRS 3 1/2 YEARS LATER BECAUSE OF FAULTY EQUIPMENT. I COULD UNDERSTAND IF THE VEHICLE WAS 10-15 YEARS OLD.
MY CAR WAS ONLY 3 MONTHS OUT OF WARRANTY AND BOTH FRONT DOOR LOCK ACTUATORS STOPPED WORKING COMPLETELY. TOYOTA WOULD NOT HELP ME FIX IT AND WANTED AN OUTRAGEOUS AMOUNT TO REPLACE THE PARTS. FOUR MONTHS LATER AND ONE OF THE BACK DOOR ACTUATORS STOPPED WORKING. I HAVE THREE LOCKS THAT DO NOT FUNCTION AT ALL AND IT IS HARD TO ACCESS MY CAR AND ALSO KEEP IT LOCKED EVERY TIME I GO SOMEWHERE. I HAVE ON 35,000 MILES ON MY CAR. THIS IS JUST UNACCEPTABLE.
THE AUTOMATIC DOOR LOCKS DO NOT FUNCTION PROPERLY AND WILL NOT LOCK OR UNLOCK WITHOUT MANUALLY FLIPPING THE LOCK OR FORCING THE KEY TO UNLOCK IT. THIS IS A SAFETY CONCERN BECAUSE IF THIS VEHICLE WAS TO BE IN AN ACCIDENT, IT WOULD BE DIFFICULT TO GET A PERSON IN OR OUT OF THE VEHICLE QUICKLY AND SAFELY. ANY INSTANCE IN WHICH SOMEONE MAY NEED TO GET IN AND OUT OF THE VEHICLE QUICKLY THE FAILURE OF THE LOCKING MECHANISM COULD POSSIBLY RESULT IN A CATASTROPHE.
Data synced from NHTSA on May 4, 2026