NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2000 Toyota Avalon. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The contact owns a 2000 Toyota Avalon. The contact stated that the brake line was leaking brake fluid. The brake pedal was depressed and went to the floorboard. The contact stated that the subframe and rear axle were rusted. The contact had replaced the brakes. The contact stated that the failure was related to NHTSA Campaign Number 00V154000 (Suspension). The contact called the independent mechanic, who determined that a brake line replacement was needed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 278,000.
Hi was making a left turn when this guys ran the last and hit me on my passenger and wheel and this air bags never deployed !
Two times the power steering locked/hard to turn momentarily while driving and turning. Check power steering fluid full and no leak, power steering belt is good. Stop driving the car for now. First incident happened on Dec. 15 and the second last Dec. 23.
AIR BAG INDICATOR FLASHING ON AND OFF WHETHER IN MOTION, TURNING OR STATIONARY.
TL* THE CONTACT OWNS A 2000 TOYOTA AVALON. WHILE DRIVING 2 MPH IN A PARKING LOT, THE ACCELERATOR PEDAL SPONTANEOUSLY DEPRESSED TO THE FLOORBOARD. AS A RESULT, THE CONTACT CRASHED INTO A SUBARU FORESTER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE CONTACT CALLED TEAM TOYOTA OF GLEN MILLS (1050 BALTIMORE PIKE, GLEN MILLS, PA 19342, (484) 407-0835) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,350. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
TL* THE CONTACT OWNS A 2000 TOYOTA AVALON. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL LOCKED WITHOUT WARNING. AS A RESULT, THE DRIVER LOST CONTROL OF THE VEHICLE. THE VEHICLE DROVE OVER A CURB, SPUN AROUND ON THE OPPOSITE SIDE OF THE ROAD, AND CRASHED INTO A BRIDGE. A POLICE REPORT WAS FILED. THE DRIVER SUFFERED NECK AND BACK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.
PASSENGER SIDE TIRE SHAKES TILL I REACH 45MPH IT STOPS
LARGE BULGE ON TREAD SIDE OF TIRE - NO BLOWOUT. PROBABLY STEEL BELT SEPARATION. FELT LIKE UNBALANCED TIRE IN REAR. IMAGE ATTACHED. DID NOT HIT ANY POTHOLES. WAS THE SECOND TIRE OF ANOTHER COMPLAINT OF A SIMILAR TIRE FILED 8/6/2016.
GOOD AFTERNOON ,MY NAME IS [XXX] AND SOME TIME AGO .I WAS CONTACTED BY THE OFFICE OF [XXX] CONCERNING THE FACTORY DEFECT THAT MAY BE RESPONSIBLE FOR NUMEROUS ACCIDENTS AND MAY HAVE EVEN KILLED DRIVERS THROUGH THE EXPOSURE OF CARBON MONOXIDE.TOYOTA EXECUTIVE CONTINUES TO DENY THIS CLAIM HOPING I WILL GO AWAY.I AM AWAITING YOUR RESPONSE AND I LOOK FORWARD TO THE PROMISED INSPECTION OF MY CAR.MY HUSBAND AND I HAVE BEEN POISONED BY THE CARBON MONOXIDE SEEPING INTO THE CAR THROUGH THE VENTS.TROTTER FORD TOYOTA IN PINE BLUFF,ARKANSAS SAID THE CAR HAD CARBON MONOXIDE GOING ALL OVER THE CAR AND THAT THE CAR WAS DANGEROUS.I CONTACTED TOYOTA EXECUTIVE CEO [XXX] OFFICE .HE SENT A MAN DOWN TO INSPECT MY CAR .THE PERSON ASSIGNED TO THE CAR TRIED TO BASH ME AND IN THE PROCESS ADMITTED SEVERAL DANGEROUS COMPONENTS TO THIS CAR.I AM ASKING TO SPEAK BEFORE CONGRESS ON THIS MATTER .I DON'T CARE HOW OLD THIS CAR IS I DONT DESERVE TO BE POISONED TO DEATH BY CARBON MONOXIDE. *BF *JS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *PM *TR
TAKATA RECALL
TWO LARGE BULGES ON INSIDE SIDEWALL. STUCK OUT APPROXIMATELY 3/4 OF AN INCH WITH THE SURFACE AREA OF A SLIVER DOLLAR. FELT INCREASINGLY LIKE UNBALANCED TIRE IN REAR. NEVER BLEW. DID NOT HIT ANY POTHOLES OR ROADWAY DEBRIS BEFORE OCCURRENCE. I HAVE RETAINED THE TIRE.
SUSPENSION: MAKES STRANGE SOUNDS - LIKE PARTS ARE GRINDING AGAINST EACH OTHER ESPECIALLY WHEN BACKING UP. STEERING - MAKES UNUSUAL SOUNDS - AS IF PARTS ARE RUBBING AGAINST EACH OTHER.
KELLY TIRE IMMEDIATE AND UNEXPLAINED SIDEWALL TIRE FAILURE - TRAVELING 65MPH ON I-95 NEAR RICHMOND, VIRGINIA AT NIGHT (9PM). NO INJURY NOR DAMAGE. PASSENGER-SIDE REAR TIRE. NO DEBRIS-ON-ROAD IMPACTED. DAMAGE SO SEVERE TO TIRE - MODEL IS UNKNOWN, BUT CHOSE KELLY CHARGER MODEL TO CONTINUE FORM SUBMISSION. HOPEFULLY, TIRE ID# WILL IDENTIFY MODEL. NO LOSS OF CONTROL - CONTINUED TO SHOULDER AND REPLACED TIRE WITH SPARE.
TL* THE CONTACT OWNS A 2000 TOYOTA AVALON. WHILE IN REVERSE, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 165,000. ...UPDATED 12/28/16 *BF TOYOTA FOUND NO EVIDENCE OF A MANUFACTURING OR DESIGN DEFECT. ACCORDING TO TOYOTA, THE ACCELERATOR PEDAL WAS PROPERLY SECURED AND UNDAMAGED WHEN INSPECTED. THE ACCELERATOR PEDAL WAS OPERATING AS DESIGNED WITH NO OBSTRUCTIONS. THE BRAKE PEDAL WAS ALSO INSPECTED AND NO DAMAGE OR LEAKAGE WAS OBSERVED. THE BRAKE FLUID WAS PROPERLY FILLED TO THE RECOMMENDED LEVEL. WHEN THE BRAKE PEDAL WAS APPLIED IT FELT FIRM AND HELD PRESSURE. DURING THE TEST DRIVE, A STALL SPEED TEST WAS PERFORMED AND THE BRAKE SYSTEMS OVER POWERED THE THROTTLE SYSTEM HOLDING THE VEHICLE STATIONARY. HOWEVER, THERE WAS AN UNSECURED FLOOR MAT ON THE FRONT DRIVER SIDE ARE. UPDATED 01/04/17.*JB
TL* THE CONTACT OWNS A 2000 TOYOTA AVALON. WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD AN ABNORMAL NOISE. UPON INSPECTION, THE CONTACT NOTICED THE REAR WINDOW OF THE VEHICLE HAD SHATTERED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE REAR WINDOW HAD SHATTERED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,632.
. AIR BAG IS DEFECTIVE. PANEL LIGHTS ON. AIR BAG DOES NOT WORK
MY FATHER WAS DRIVING DOWN THE STREET IN A RESIDENTIAL SUBDIVISION IN MY 2000 TOYOTA AVALON WHEN THE CAR BEGAN TO SUDDENLY ACCELERATE ON ITS OWN. MY FATHER LOST CONTROL AS HE WAS UNABLE TO BRAKE. HE ENDED UP SIDE SWIPING A TREE THEN HITTING A PARKED CAR HEAD ON PUSHING IT ONTO SOMEONES FRONT LAWN. LUCKILY HE WAS ABLE TO STOP THE CAR BY PUTTING IT IN NEUTRAL AND TURNING THE IGNITION OFF. *TR
THIS INCIDENT HAPPENED ON FEBRUARY 10, 2015 WHILE I WAS DRIVING TO WORK, I TOOK THIS RAMP AT 30 MPH WHICH IS A LEFT TUNING CURVE THAT TAKES YOU TO THE HIGHWAY. AT THE END OF THE RAMP I HAD TO GRADUALLY ACCELERATE AND MAKE A MODERATE RIGHT TURN TO JOIN THE HIGHWAY TRAFFIC. AFTER FINISHING THE RIGHT TURN, I COULDN'T KEEP THE CAR RUNNING STRAIGHT ON THE HIGHWAY. THE STEERING WHEEL WAS LOCKED AND I WASN'T ABLE TO STEER THE VEHICLE. THE VEHICLE KEPT ON GOING THE RIGHT TURN AND CRASHED INTO A GUARD RAIL CAUSING THE BUMPER COVER, BUMPER REINFORCEMENT, WIND SHIELD WASHER TANK, FRONT BUMPER GRILL AND LEFT AND RIGHT LIGHTS TO BE DAMAGED. THE STEERING SYSTEM AND ITS COMPONENTS ARE IN GOOD WORKING CONDITION. THIS ACCIDENT HAPPENED BECAUSE "STEERING INTERLOCK ASSEMBLY" RECALL OF JULY 29, 2010 (NHTSA CAMPAIGN NUMBER: 10V345000) WAS NOT DONE TO MY 2000 TOYOTA AVALON. TOYOTA DID NOT NOTIFY ME OF THIS RECALL. I BELIEVE THAT TOYOTA IS AWARE OF THE FACT THAT THERE ARE VEHICLES LIKE MINE THAT BEING DRIVEN ON THE STREETS WITHOUT THE STEERING INTERLOCK ASSEMBLY RECALLS TAKEN CARE OF. THE CONSEQUENCE OF THE RECALL STATES THAT: SHOULD THE STEERING LOCK BAR BREAK, THE STEERING WHEEL WOULD LOCK AND THE DRIVER WOULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH. TOYOTA FAILED TO ADDRESS THE ISSUE THAT I WAS CONCERNED ABOUT. TOYOTA PERFORMED AN INSPECTION WHICH NOT RELATED TO THE STEERING COLUMN RECALL. PLEASE HELP THE STEERING LOCK ASSEMBLY BE INSPECTED. *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 TOYOTA AVALON. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CENTER BRAKE SENSOR, AIR BAG SENSOR ASSEMBLY, AND DRIVER AND PASSENGER SEAT BELT ASSEMBLY FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT ASSEMBLIES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/10/16*LJ UPDATED 05/04/18*JB *TR
CAR WAS PARKED IN THE GARAGE. I NOTICED THAT THE EYEGLASS COMPARTMENT THAT IS LOCATED INSIDE THE CAR BETWEEN THE TWO FRONT VISORS WAS HANGING DOWN AND COVERING THE INSIDE REAR VIEW MIRROR. I TRIED TO CLOSE IT SHUT BY PUSHING IT UP INTO PLACE, BUT IT KEPT FALLING DOWN. I PUT ON MASKING TAPE TO KEEP IT CLOSED, SINCE I DID NOT WANT TO DRIVE WITHOUT THE USE OF MY INSIDE REAR VIEW MIRROR. THAT SAME DAY, I HAD AN APPOINTMENT TO GET NEW TIRES AT AN AUTO REPAIR PLACE. I DROVE DIRECTLY THERE AND ASKED THE AUTO MECHANIC TO REMOVE THE COMPARTMENT COVER ENTIRELY. HE REMOVED THE COVER, IT WAS HELD IN PLACE WITH TWO LITTLE SCREWS, AND HE ALSO FOUND IN THE CAR A TINY PIECE OF ALUMINUM, IN A V SHAPE, THAT MUST HAVE BEEN PART OF THE COMPARTMENT LOCKING MECHANISM. I HAVE HAD THIS CAR FOR 14 YEARS AND NEVER HAVE PUT ANYTHING IN THAT COMPARTMENT. I MAY HAVE OPENED IT ONCE TO SEE HOW IT WORKED WHEN I FIRST GOT THE CAR. I AM GLAD THAT THIS DID NOT HAPPEN WHILE I WAS DRIVING IN TRAFFIC, AND THAT THIS COVER IS NOW COMPLETELY GONE FROM THE CAR. THIS CAR DOES HAVE VERY LOW MILEAGE. *TR
MY SON WAS DRIVING ON A TWO LANE ROAD CAME AROUND A CORNER AND A LADY HIT HIM HEAD ON HE HIT HIS HEAD IN STEERING WHEEL AND SEAT BELT DID NOT LOCK THE AIR BAGS DID NOT DEPLOY[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AIR BAG MALFUNCTION. AIR BAG LIGHT. *TR
WHILE PULLING INTO A PARKING SPACE IN FRONT OF A RETAIL STORE. THE CAR SUDDENLY ACCELERATED WITH ENGINE AT HIGHEST RPM.... FRONT END HITTING CONCRETE WALL . POLICE AND EMT'S CALLED AND REPORT GIVEN. RELATIVELY MINOR HEAD AND CHEST INJURIES TO 88 YEAR OLD DRIVER. NO AIR BAG DEPLOYMENT. CAR TOWED TO REPAIR SHOP.WHERE IT WAS DISCOVERED THAT THE STEEL CABLE FROM THE ACCELERATOR PEDAL WHERE IT IS LOCATED JUST INSIDE THE FIRE WALL WAS STUCK IN THE FULL ACCELERATE POSITION. THE LOCATION OF THIS CABLE WAS NOT AFFECTED BY THE RESULTING CRASH. THERE WERE NO CARPET PADS OR OTHER SUCH ITEMS WHICH COULD HAVE INTERFERED WITH THE ACCELERATOR PEDAL ( AS PREVIOUSLY REPORTED IN PAST HIGH SPEED TOYOTA CRASHES).FURTHER, THE DRIVER'S FOOT WAS OFF THE ACCELERATOR AND MOVING TOWARDS THE BRAKE AT THE TIME OF ACCELERATION BUT THE DISTANCE TRAVELED WAS ONLY ABOUT 10 FEET BEFORE THE CRASH! *TR
WHEN THE VEHICLE IS STARTED IN THE WINTER, THE STEERING COLUMN IS SOMETIMES LOCKED, MAKING IT IMPOSSIBLE TO STEER THE VEHICLE UNTIL THE STEERING WHEEL IS TURNED BACK AND FORTH REPEATEDLY, THE VEHICLE WARMS UP, OR THE VEHICLE IS TURNED ON AND OFF. INTERNET RESEARCH SUGGESTS THIS IS PART OF ESTABLISHED STEERING PROBLEMS WITH THE 2000 AVALON AND LIKELY RELATED TO THE STEERING LOCK BAR OF THE INTERLOCK SYSTEM. NO STEERING ISSUES HAVE OCCURRED AS OF YET WHILE THE VEHICLE IS IN MOTION. *TR
TL* THE CONTACT OWNS A 2000 TOYOTA AVALON. THE CONTACT STATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE FRONT SIDE OF HIS FOOT BECAME PARTIALLY STUCK BEHIND THE BRAKE PEDAL. THE FAILURE OCCURRED SPORADICALLY. THE CONTACT WAS ABLE TO REMOVE HIS FOOT. THE DEALER INFORMED THAT THERE WAS NOT A REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
THE AIR BAG LIGHT IS ON. POSSIBLE AIR BAG MALFUNCTION. DEALER WAS NOTIFIED THREE YEARS AGO. DEALER FAILS TO CORRECT THE PROBLEM DEALER WANTS TO CHARGE $750 FOR REPLACEMENT. A DEFECTIVE AIR BAG IS NOT DRIVER'S FAULT. AIR BAG IS DEFECTIVE AND MAY FAIL TO FUNCTION SHOULD THERE BE AN ACCIDENT. VEHICLE IS NOT SAFE TO DRIVE WITH A DEFECTIVE AIR BAG. I AM UNABLE TO PAY $750 FOR SOMETHING THAT I AM NOT RESPONSIBLE FOR. THAT IS THE DEALER'S RESPONSIBILITY. *JS
THIS IS AN INTERMITEND PROBLEM AND IT HAPPENS WHEN STARTING ON THE CAR. TO TURN THE CAR ON I HAVE TO TAKE THE STEERING WHEEL AND FORCEFULLY TURN IT LEFT AND RIGHT. MOVE ALSO THE SHIFTER TO NEUTRAL. I ALSO TRY TO PRESS THE BRAKE AT THE SAME TIME. MECHANICS HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM. THE CAR WAS ALSO CHECKED BY A TOYOTA DEALER AND THE PROBLEM WAS NOT IDENTIFIED. THE BATTERY AND THE CABLES ARE WORKING PROPERLY. NOW IT IS HAPPENING VERY OFTEN AND CREATING A SECURITY AND SAFETY ISSUE. I CHECKED THE RECALLS FOR THIS CAR ASSOCIATED WITH THIS SITUATION I DID NOT FIND AN ANSWER ALTHOUGH I HAVE READ LOTS OF RELATED COMPLAINS. I AM PLANNING TO CHANGE THE IGNITION OR THE STARTER BUT PROBABLY IS A TRY AND ERROR SOLUTION.
DRIVING BETWEEN 10-15 MPH IN AN OPEN PARKING LOT, THE CAR SUDDENLY ACCELERATED (RPMS BETWEEN 7-8). APPLIED BRAKES TO NO AVAIL. WHEN TRYING TO SHIFT TO PARK, THE CAR ACCELERATED IN REVERSE. DID MANAGE TO GET CAR IN PARK AND SHUT OFF ENGINE. MOST HORRIFYING EXPERIENCE. VERY FORTUNATE AND BLESSED NO OTHER PERSONS, VEHICLE OR BUILDING WAS IN OUR PATH. WAS ABLE TO RESTART THE CAR AND IT IDLED NORMAL AND EXHIBITED NO OTHER ACCELERATIONS WHEN DRIVING. BROUGHT CAR TO TOYOTA DEALER. DIAGNOSTICS PERFORMED AND FOUND NO PROBLEM. DEALER CONTACTED TOYOTA CORP. AND NOTIFIED US NOTHING WOULD BE DONE UNLESS WE CONTACTED CORPORATE PERSONALLY TO REPORT THE INCIDENT. AS OF THIS DATE, WE NOW HAVE A CASE NUMBER ASSIGNED FROM CORPORATE AND THE CAR IS BACK AT THE DEALER FOR FURTHER ASSESSMENT. *TR
TL* THE CONTACT OWNS A 2000 TOYOTA AVALON. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS STARTED FORTY-FIVE MINUTES LATER BUT THE VEHICLE WOULD NOT ACCELERATE. AFTER TWENTY MINUTES, THE VEHICLE BEGUN TO PERFORM NORMALLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 100,000.
TL* THE CONTACT OWNS A 2000 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND SUDDENLY THE ENGINE STALLED. THE VEHICLE FAILED TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE THEY INFORMED THE CONTACT THAT THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
TL*THE CONTACT OWNS A 2000 TOYOTA AVALON. THE VEHICLE WAS INCLUDED IN RECALL 10V345000 (STEERING). WHEN HE CALLED TWO DEALER, THE CONTACT WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 104,000.
HEADLIGHTS AND DASHBOARD LIGHTS FLICKER WHEN DRIVING WITH THE HEADLIGHTS ON. DRIVING AT NIGHT IS DANGEROUS, BECAUSE LIGHTS ACTUALLY FLICKER TO THE POINT OF BEING OFF FOR A FRACTION OF A SECOND. *TR
COULD NOT PUT CAR INTO PARK OR NEUTRAL DRIVER SHAFT CLIP TOTALLY FAILED ON MY TOYOTA 2000 AVALON XLS NEW SHAFT ASSEMBLY INSTALLED WESTBURY TOYOTA WOULD NOT REPAIR UNLESS I PAID A $300 DIAGNOSTIC FEE WILL CALL TO SEE IF PART IS AVAILABLE. *TR
TOYOTA AVALON 2000 "CHECK ENGINE' LIGHT COMES ON. I TAKE IT TO TOYOTA DEALER FOR REPAIR 9/1/12 . THIS LIGHT COMES ON AGAIN ON 10/9/12. TOYOTA DEALER AGAIN REPAIRS. LIGHT COMES ON AGAIN 12/14/12. TOYOTA DEALER REPAIRS AGAIN. LIGHT COMES ON AGAIN 01/18/13. TOYOTA DEALER REPAIRS AGAIN. 'CHECK ENGINE LIGHT' COMES ON AGAIN 1/25/13. TOYOTA DEALER WANTS TO REPAIR. I REFUSE. I INFORM TOYOTA DEALER AND TOYOTA CORP. AND REQUEST A REFUND OF ALL MONEY ($824.47) CHARGED. NO REFUND AS OF 2/8/13. ON 8/18/12, THE DRIVER FRONT WINDOW WON'T ROLL. TOYOTA DEALER REPAIRS IT AT A COST OF $274.24. *TR
INTERIOR AND EXTERIOR LIGHTS FLICKER CAUSING VISIBILITY PROBLEMS AT NIGHT AND FOR ONCOMING DRIVERS. *TR
TL-THE DRIVER OWNS A 2000 TOYOTA AVALON. WHILE DRIVING AT 65 MPH THE VEHICLE INVOLUNTARILY ACCELERATED RESULTING IN A CRASH THAT DESTROYED THE VEHICLE. THE POLICE APPEARED ON THE SCENE AND THE DRIVER WAS REPORTED INJURED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION BY AN INSURANCE COMPANY. THE FAILURE AND CURRENT MILEAGE WAS 93,000. SM.
OUR 2000 TOYOTA AVALON 6 CYLINDER ENGINE SHUT DOWN DUE TO OIL SLUDGE. WE HAD IT TOWED TO THE NEAREST TOYOTA DEALER (CHAMPION TOYOTA) WHERE THEY TOLD US THE ENGINE IS DEAD DUE TO THE YEARS OF OIL SLUDGE. NO ONE TOLD US THAT THE 2000-2002 AVLON WAS IN A QUIET RECALL CALLED CSP TO "FIX" THOSE ENGINES. THE FIGURE FOR A NEW ENGINE IS $9000, WE DECIDED TO TAKE THE CAR TO A AUTO SHOP NEAR THE HOUSE WHERE THE OIL SLUDGE WAS CLEANED. WE GOT THE CAR BACK. WITHIN A FEW WEEKS, THE CAR BROKE DOWN ON A BUSY HIGHWAY INTERSECTION LATE AT NIGHT. WE HAD THE CAR TOWED HOME AS IT WAS VERY LATE. WE HAD THE CAR TOWED TO CHARLES MAUND TOYOTA WHO SOLD US THE CAR (CAR PREVIOUSLY OWNED BY THE OWNER CHARLES MAUND. WE BOUGHT IT WITH 7000 MILES ON IT IN 2000T. THE MECHANICS THERE CLEANED THE SLUDGE AND TRY TO TEST DRIVE, ONLY TO HAVE THE ENGINE SHUT DOWN AGAIN..THEY TOOK IT APART AND FOUND THAT THE ENGINE HAS BEEN DAMAGED BEYOND REPAIR DUE TO THE SLUDGE PROBLEM. WE DID SOME RESEARCH ON THE WEB AND HAS THEM TO MAKE GOOD ON THE REPAIRS EVEN THOUGH WE WERE NOT NOTIFIED OF THE CSP AND WERE NOT ABLE TO TAKE ADVANTAGE OF IT DURING THE TIME LIMIT PLACED ON THE CSP BY TOYOTA CORP. THE PROBLEM IS WELL KNOWN AND WELL DOCUMENTED. WE HAVE REGULARLY CHANGED THE OIL, THOUGH NOT ALWAYS WITH TOYOTA DEALER AS WE HAVE MOVED. THE ENGINE BREAKDOWN COULD HAVE CAUSED ACCIDENTS HAD WE NOT BEEN ABLE TO COAST TO A NARROW SHOULDER BY THE CORNER OF 2222/360 HIGHWAY INTERCHANGE. WE WANT TOYOTA TO REPLACE THE ENGINE AND CORRECT THE DEFECTIVE DESIGN. WE ALSO BELIEVE THAT MR. CHARLES MAUND MAY HAVE RECEIVED THE CSP NOTICE AS HE WAS THE "ORIGINAL OWNER" BUT FAIL TO COMMUNICATE THAT TO US. WE HAVE PURCHASED 2 VEHICLES FROM CHARLES MAUND AND WERE REGULAR MAINTENANCE CUSTOMERS SO THEY HAVE OUR RECORDS AND WOULD HAVE KNOWN THAT WE HAVE ONE OF THE OIL SLUDGE 6 CYLINDER AVALONS. *TR
FOR YOUR INFORMATION, I HAD A 2000 TOYOTA AVALON WHICH I PURCHASED NEW AND WAS IN EXCELLENT CONDITION. THE CAR HAD A POWER SURGE, WHICH CAUSED THE CAR TO GO THROUGH A BRICK WALL AT A CAR WASH IN CLINTON, MS. INSURANCE COMPANY TOTALED THE CAR. SINCE MY CAR WAS IDLING AT THE TIME AND NO FOOT WAS ON THE ACCELERATOR I BELIEVE IT WAS A COMPUTER GLITCH WHICH CAUSED THE CAR TO ACCELERATE. I HAD NO CONTROL OVER THE CAR WHAT SO EVER. I AM BEING PENALIZED FOR THIS. TOYOTA SHOULD BE HELD RESPONSIBLE. I FEEL FORTUNATE MY WIFE AND I WERE NOT KILLED OR INJURED. FORTUNATELY NO ONE AT THE CAR WASH WAS KILLED OR INJURED. PLEASE TAKE ACTION ON THE PROBLEM. IT IS NOT THE ACCELERATOR, IT IS A COMPUTER PROBLEM. YOUR PROMPT ACTION N THIS MATTER WITH TOYOTA WILL BE GREATLY APPRECIATED. *TR
AFTER ABOUT 5 YEARS, MY 2000 TOYOTA AVALON BEGAN TO EXPERIENCE OCCASIONAL CONTINUED ACCELERATION ("STICKING OF GAS MECHANISM") WHEN I REMOVED MY FOOT FROM THE GAS PEDAL. BEING A 230 LB MALE, I WAS ABLE TO OVERCOME THIS OCCURRENCE AT SIGNAL LIGHTS OR STOP SIGNS BY APPLYING EXTREME FORCE ON THE BRAKE PEDAL. I'VE LIVED WITH IT, BUT KNOW FOR CERTAIN IT IS A DEFECT. THIS HAPPENS 3-4 TIMES A YEAR. THIS IS NOT A "ME TOO" COMPLAINT. I SUSPECT THIS "STICKING" ACCELERATION PROBLEM IS MUCH BIGGER THAN REPORTED AS MANY DRIVERS (LIKE ME) DON'T BOTHER. *JB
DEAR SIR OR MADAM, I AM WRITING TO YOU BECAUSE THERE WAS AN INCIDENT WITH MY VEHICLE WHILE DRIVING ON THE FREEWAY. MY CAR IS A 2000 TOYOTA AVALON XS, AND THE PROBLEM I EXPERIENCED COULD HAVE BEEN LIFE THREATENING. I DRIVE ABOUT 25 MILES TO WORK DAILY THROUGH THE FREEWAY AND YESTERDAY WHILE DRIVING ON THE FREEWAY MY STEERING WHEEL LOCKED ITSELF WHILE THE CAR WAS ON, FOR ABOUT 2 MINUTES I WAS UNABLE TO GO IN ANY OTHER DIRECTION OTHER THAN STRAIGHT BECAUSE IT HAD LOCKED ITSELF. AFTER USING FORCE TO TURN THE STEERING WHEEL IT HAD FINALLY DISLODGED, IT WAS A SCARY EXPERIENCE BECAUSE I HAD STARTED TO DRIFT INTO THE OTHER LANE SO I SLOWED DOWN A LITTLE. I WAS FORTUNATE ENOUGH FOR IT TO BE LOCKED IN A STRAIGHTAWAY INSTEAD OF A TURN. HOWEVER THAT WAS ONLY THE FIRST TIME IT HAD HAPPENED, LATER THAT NIGHT WHEN I WAS DOING ERRANDS IT HAD LOCKED UP ONCE AGAIN, THIS TIME OUTSIDE OUR HOUSE. AFTER TRYING TO BUDGE IT FOR A WHOLE HOUR IT FINALLY UNLOCKED AND I IMMEDIATELY TOOK IT TO OUR CAR SHOP. THE OWNER OF THE SHOP, A FRIEND OF OURS, ENCOURAGED US TO WRITE TO YOU TO PREVENT THIS FROM HAPPENING TO ANYONE ELSE. *TR
IN EARLY JAN 2010 OUR 2000 TOYOTA AVALON LXS SURGED BACKWARDS ACROSS THE STREET INTO OUR NEIGHBOR'S YARD. NO DAMAGE OR INJURIES BUT VERY SCARY INDEED. ONE WEEK LATER THE VEHICLE'S ENGINE RACED AT MAXIMUM RATE WHILE IN NEUTRAL. MY WIFE IS AFRAID TO DRIVE THE VEHICLE. *TR
TL*THE CONTACT OWNS A 2000 TOYOTA AVALON XLS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH ON THE INTERSTATE AND TRYING TO ENGAGE THE CRUISE CONTROL, IT WOULD NOT RESPOND AND FAILED TO ACTIVATE. FOLLOWING THAT FAILURE, ON THREE DIFFERENT OCCASIONS WHEN HE EXITED THE HIGHWAY, THE VEHICLE WOULD SUDDENLY ACCELERATE. HE WAS ABLE TO APPLY THE BRAKES AND TURN THE VEHICLE OFF TO AVOID A POTENTIAL CRASH. A FEW DAYS LATER, WHILE DRIVING APPROXIMATELY 3-5 MPH, THE VEHICLE LUNGED FORWARD OVER THE CURB AND INTO A BUILDING. THE DRIVER WAS NOT INJURED. A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THEN IT WAS RELEASED TO THE DEALER WHO STATED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. HE CALLED THE MANUFACTURER AND WAS TOLD THAT SOMEONE WOULD CONTACT HIM. WHEN HE WAS CONTACTED BY A REPRESENTATIVE, HE WAS TOLD THAT THEY COULD NOT OFFER HIM ANY ASSISTANCE. THE BODY OF THE VEHICLE WAS REPAIRED BUT THE ACCELERATION PROBLEM WAS NOT ADDRESSED WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 64,000. THE FAILURE MILEAGE WAS 63,836. UPDATED 04/30/10
TL*THE CONTACT OWNS A 2000 TOYOTA AVALON. WHEN THE CONTACT WAS ATTEMPTED TO MAKE A RIGHT TURN AT 5 MPH, THE STEERING WHEEL SUDDENLY LOCKED CAUSING THE CONTACT TO CRASH INTO A VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE STEERING LOCK NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 114000.
THE FIRST THING THAT HAPPENED WAS THAT THE AIR BAG LIGHT ON THE DASH CAME ON. LOOKED THIS UP IN THE MANUAL AND IT SAID TO TAKE THE CAR IN TO THE DEALER - WHICH I DID. THE LOCAL TOYOTA DEAL SAID THAT THEY RAN A CHECK AND FOUND NOTHING WRONG WITH THE CAR. THEIR EXPLANATION WAS THAT A LED LIGHT IN THE DASH WAS MALFUNCTIONING. MY HORN WAS NOT WORKING EITHER - SO THEY WIGGLED THE WIRES UNDER THE HOOD AND SAID THAT IT WOULD BE FINE. THE HORN LASTED UNTIL I WAS OUT OF THEIR DRIVEWAY. THIS FALL I DECIDED TO TAKE MY CAR TO A LOCAL GARAGE TO HAVE THE BRAKES REPLACED. AND ASKED THEM IF THEY WOULD CHECK ON MY HORN, SINCE IT DIDN'T WORK. THEY TOLD ME IT WAS ODD FOR A HORN TO GO OUT - BUT THEY WOULD REPLACE IT IF NEEDED. BEFORE THEY DID ANYTHING TO THE HORN THEY CALLED ME TO LET ME KNOW THAT NOT ONLY DID I NOT HAVE A HORN BUT - I DIDN'T HAVE THE DRIVER AIR BAG OR CRUISE CONTROL. THE PROBLEM IS THAT A SPRING IN THE STEERING COLUMN IS BROKEN. IT IS CALLED THE CABLE HUB ASSEMBLY. PRESENTLY I CAN NOT GET A CLEAN INSPECTION ON MY CAR - BECAUSE THIS IS A SAFETY HAZARD ISSUE. USED PARTS ARE NOT SAFE TO USE AND NEW PARTS MUST BE ORDERED FROM TOYOTA - AND ARE COSTLY. THE LABOR FOR INSTALLATION IS COSTLY AS WELL. *CN
POWER STEERING BECAME INTERMITTENTLY EFFECTIVE, WITH SECTIONS OF STEERING WHEEL TURNING BEING HARD TO TURN, AND EASY TO TURN. MECHANIC REPLACED THE LOWER STEERING ASSEMBLY U-JOINT, AND STATED THAT WE WERE LUCKY THAT IT DID NOT BREAK. THE OLD UNIT IS OPERABLE ON ONE AXIS, WHEREAS IT IS FROZE UP ON THE OTHER90 DEGREE AXIS. *TR
WHILE I WAS TURNING A 90 DEGREE RIGHT HAND TURN ONTO A CITY STREET AT APPROXIMATELY 20 MPH, THE STEERING COLUMN COMPLETELY LOCKED UP WHILE THE CAR WAS IN MOTION. NOT POWER STEERING ASSIST FAILURE, BUT COMPLETE LOCK UP. I SLAMMED ON THE BRAKES AND STOPPED THE CAR. AFTER TURNING THE IGNITION OFF, THEN BACK ON, THE CAR COULD AGAIN BE STEERED. THIS HAD NEVER HAPPENED BEFORE, AND WE HAD BOUGHT THE CAR NEW IN 2000. CAR NOW HAS 92,000 MILES. THE DEALER REMOVED THE STEERING COLUMN LOCK AT MY INSISTENCE. NO OTHER PART WAS REPAIRED OR REPLACED, ACCORDING TO THE DEALER. OLD PART IS NOT AVAILABLE. *TR
MY 2000 TOYOTA AVALON STEERING WOULD RANDOMLY LOCKUP WHEN MAKING TURNS. THE PIN THAT LOCKS UP THE STEERING WHEEL FOR THEFT PROTECTION WOULD ACTIVATE WHILE DRIVING DOWN THE ROAD WHICH IN TURN WOULD LOCK THE STEERING UP MAKING IT IMPOSSIBLE TO STEER THE VEHICLE. MY SON WAS DRIVING THE CAR WHEN THE STEERING LOCKED UP WHEN HE WAS MAKING A RIGHT TURN RUNNING CAR INTO THE CURB. A WEEK LATER I WAS MAKING A LEFT TURN AND THE STEERING LOCKED CAUSING ME TO VEER INTO ONCOMING TRAFFIC. LUCKILY THERE WAS VERY LITTLE TRAFFIC AND I AVOIDED A COLLISION. MY TOYOTA DEALERSHIP HAD NO EXPLAINATION FOR THE PROBLEM. THE ESTIMATE FOR REPLACING THE PART WITH LABOR WOULD BE ABOUT $800.00. I HAD A MECHANIC AT A LOCAL GARAGE JUST REMOVE THE LOCKING DEVICE FOR $200.00 AND NOT REPLACE IT. *TR
WHEN MAKING A RIGHT TURN FROM SOUTHBOUND EASTERN AVE. TO WEST BOUND WARM SPRINGS THE STEERING WHEEL LOCKED IN THE TURNED POSITION CAUSING THE CAR TO GO OVER A CURB NEARLY HITTING A UTILITY POLE. THE RIGHT FRONT WHEEL WAS BENT AND THAT TIRE WAS DESTROYED AND THE FRONT END LIKELY KNOCKED OUT OF ALIGNMENT. IN OTHER CIRCUMSTANCES A DISASTROUS CRASH COULD EASILY HAVE OCCURRED. I HAVE A PHONE CALL IN TO A TOYOTA DEALER TO FIX THINGS. *TR
2000 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO TOYOTA RECALL STEERING COLUMN UPPER BRACKET *TGW THE CONSUMER STATED THE STEERING BRACKET IN HIS VEHICLE HAD TO BE REPLACED, PRIOR TO TOYOTA ISSUING A RECALL. THE CONSUMER WROTE TOYOTA TWO MONTHS LATER REQUESTING REIMBURSEMENT. TOYOTA RESPONDING BY SAYING THE REPAIRS THAT WERE DONE ON THE CONSUMERS VEHICLE, WERE NOT RECALLED REPAIRS. THE CONSUMER STATED THE RECALL AS WELL AS HIS INVOICE STATED THE STEERING BRACKET WAS THE PROBLEM. *JB
THE STEERING WHEEL LOCKS WHILE I'M DRIVING MY 2000 TOYOTA AVALON. *TR
Data synced from NHTSA on May 4, 2026