2011 Toyota Camry Body & Structure Problems

The contact owns a 2011 Toyota Camry. The contact stated that while driving at various speeds, the sun was reflecting on the dashboard, causing a glare on the windshield, which obstructed the driver's vision. The dashboard was disintegrating and was bubbling. A dealer was contacted. The vehicle was taken to the dealer, and the contact was informed that a recall for the failure had expired. There was no assistance provided. The vehicle was not repaired; however, the dealer was awaiting the part to arrive to repair the vehicle. The manufacturer was notified of the failure and informed the contact that a TSB associated with the failure had expired, and no additional assistance was provided. The approximate failure mileage was 104,000.

Passenger sun visor broke years ago. I was able to keep it from falling down by using a large metal clip to hold it up, however it could not be lowered when needed by a passenger. Drivers sun visor broke (would not stay up) yesterday, blocking my view. I understand 2006-2011 camrys were recalled for this problem. However, I was told my vin # was not included. WHY? My car obviously has a visor defect. I was able to pull over and push it to the side, which interferred with my side vision, but was better than holding it up as i drove. Its very dangerous to have a visor fall straight down and block vision with no warning! Millage when passenger sun visor broke was apx.45000 to 50000. I purchased as a certified used car in Oct. 2016 from Sloan Toyota I am only driver and i qualify for low millage state inspections Today i received a quote from Sloan Toyota of $476.00 to fix both visors. Thank you for your help with this issue.

I started noticing a glare on my 2011 Toyota Camry on the inside on the dashboard. It appeared shiny and I figured I accidentally cleaned it with the wrong product. It started at the closet point of the windshield so I didn’t worry about it. Today (6/4/25) I went to clean it again and noticed the whole dashboard was extremely sticky and NOTHING would clean it off. Paper towels and microfiber towels stuck to it. I noticed the dash was coming apart when I tried to clean it. I called Toyota customer service and they informed me they sent a letter in 2018 about the class action lawsuit and that they were replacing the dashboard. I do not remember ever getting this letter. They woman tried to ask someone higher up about trying to help me since the cut off date was 2021. They said there was nothing they could do due to it not being done in 2021. This is a safety issue due to the glare when driving. I believe this needs to be a recall and that customers should be able to have Toyota fix it. It’s continue to melt and it’s going to end up ruining the whole car. Please take cere of this, please check it as a recall. I would assume this would mess with the airbags as well. I cannot afford to have the whole dashboard replaced, when it should be a recall due to Toyota being at fault. It’s their responsibility to test these things and they failed big time with this. A dashboard should not melt.

The dashboard melted and everything sticks to it. also the visor to block sun unhinged on driver side and passenger side won’t go back up it just stays hanging down

Subject: Concern Regarding Toyota Camry 2011 LXE Dashboard Issue - VIN: [XXX] Dear NHTSA, I hope this email finds you well. I am writing to express my concerns regarding a significant safety issue with the dashboard of my Toyota Camry 2011 LXE, VIN: [XXX] . We purchased this vehicle brand new and have maintained it diligently over the years. However, we have never received any recall notices concerning this issue, despite the dealer's claim that they were sent. The problem we are experiencing with our vehicle's dashboard is a sticky and peeling surface. Over time, the dashboard's material has deteriorated, becoming sticky and disintegrating. This poses a hazardous situation while driving, affecting both the aesthetics of the vehicle and safety due to impaired visibility and potential distraction. While I understand that Toyota has recognized this problem in other Toyota Camry vehicles and initiated a recall, our vehicle's VIN has been excluded from the recall list. We strongly believe that this issue is systemic and not confined to a specific range of VINs, and thus, our car should also be included in the recall. We kindly request the NHTSA's assistance in ensuring that our concerns are addressed promptly. We urge you to investigate the matter further and encourage Toyota to extend the recall to include our vehicle and others facing a similar issue. It is crucial to uphold safety and quality standards for automobiles in the United States, prioritizing the well-being of drivers and passengers. Furthermore, we would appreciate your guidance on the process to formally address this issue with Toyota. Our previous attempts to resolve the matter directly with the manufacturer have been unsuccessful, as they denied our request to include our vehicle in the recall. If you could provide information on the necessary steps to escalate our case or mediate with the manufacturer, it would be greatly appreciated. Thank you for your attention on this INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2011 Toyota Camry. The contact stated while driving at an undisclosed speed, the dashboard cover melted and impaired the driver’s vision. The contact stated that the damaged dashboard caused a reflection on the windshield. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under warranty. The failure mileage was unknown.

The dashboard has become sticky and I am sensitive to the fumes it is giving off when I drive. I have to allow the car to air out as I have become dizzy when first entering the vehicle. I've contacted the dealer and was told a recall was performed, but I never received notice. No one has inspected my car, but this issue is well known by Toyota. There are no indicators of this issue other than the sticky dashboard and the fumes.

Sticky dashebord Dashboard very melt. When is sun come out every summer

I am having an issue with a sticky melting dashboard in my 2011 Camry. I recently noticed this as I was driving and there is this glare that puts me and my family at risk every day. I bought my Camry brand new in 2011 for which I paid 32k for it and now I am being left with a dangerous dashboard. Toyota should be forced to help its costumers .

Dashboard panel has become sticky and degraded. Light touch leaves indentations and marks with pieces of material breaking off.

The contact owns a 2011 Toyota Camry. The contact stated that the dashboard had melted. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR WOULD DROP DOWN INDEPENDENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT HE HAD TO MANUALLY HOLD UP THE SUN VISOR WHILE DRIVING. THE CONTACT STATED THAT THE FAILURE CAUSED HIS VISION TO BE OBSTRUCTED WHILE DRIVING. MODESTO TOYOTA (4513 MCHENRY AVE, MODESTO, CA 95356, (209) 529-2933) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS ADVISED TO SCHEDULE A DIAGNOSTIC TEST BUT DECLINED TO DO SO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,100.

The contact owns a 2011 Toyota Camry. The contact stated that while driving at an undisclosed speed, he noticed that the dashboard had air bubbles and was sticky. Additionally, there was a reflection from the sunlight on the dashboard onto the windshield which limited the driver’s visibility while driving. The dealer was made aware of the failure but informed the contact that the Technical Service Bulletin had expired. The vehicle was diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.

The contact owns a 2011 Toyota Camry. The contact stated that the dashboard was significantly sticky and shiny and was causing a glare on the windshield. The contact stated that the failure had reduced the visibility of the roadway while driving. The dealer was notified of the failure and informed the contact that the failure was related to Toyota Campaign Number: ZE6 (Extension of Warranty Coverage for cracked and/or sticky/melting Dashboards); however, the campaign had expired. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown. The VIN was unavailable.

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT THE VEHICLE DASHBOARD WAS VERY STICKY AND THE SUN GLARE REFLECTED OFF THE DASHBOARD UNTO THE WINDSHIELD, CAUSING BLURRY VISION AND THE INABILITY TO SEE THE ROADWAY CLEARLY WHILE DRIVING. THE CONTACT CALLED AN UNKNOWN DEALER AND INFORMED THE DEALER OF THE FAILURE. THE DEALER STATED THAT THEY WERE UNABLE TO ASSIST. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,035.

I WAS PULLING OUT OF THE PARKING LOT AT BANK OF AMERICA IN LITHONIA, GA AND WHEN I PUT THE CAR IN REVERSE, IT ACCELERATED AND I COULDN'T STOP IT UNTIL IT HIT A LIGHT POLE LOCATED BEHIND THE CAR. IT WAS A LOUD IMPACT BUT THANK GOD MY HUSBAND AND I WERE NOT INJURED NOR DID WE INJURE ANOTHER PERSON OR THEIR VEHICLE. IT WAS ONLY THE GRACE OF GOD THAT SPARED OUR LIVES BECAUSE IT WAS AT 9:00 A.M. IN THE MORNING AND A LOT OF PEOPLE WERE COMING IN AND OUT OF THE BANK. I HAVE HAD OTHER EPISODES OF ACCELERATION WHICH I REPORTED TO TOYOTA IN 2012 WHEN I HAD THE FIRST ACCIDENT WHICH COST 12,000 IN REPAIRS.THEY INSPECTED THE VEHICLE AT THAT TIME AND STATED THAT THEY COULDN'T FIND ANYTHING WRONG. I DID EXPERIENCE OCCASIONAL EPISODES OF ACCELERATION AFTER THAT INSPECTION BUT NO ACCIDENTS UNTIL FEBRUARY 1, 2020. I PURCHASED THE CAR IN 2012.

CAR PARKED, ENGINE OFF, WHILE CHECKING FLUIDS, THE HOOD SUPPORT LINKS FAILED AND THE HOOD HIT ME IN THE HEAD. VIA TELEPHONE, TOYOTA REP @ HEADQUARTERS SAID THEY ARE OUT OF WARRANTY AND NO RECALL BLAH BLAH BLAH. UNACCEPTABLE AND DANGEROUS. DESPITE THE VEHICLE BEING 9 YEARS OLD, THESE PARTS ARE NEVER USED AND SHOULD FUNCTION. HOW OFTEN IS THE HOOD OPENED? VERY RARELY. FAULTY DESIGN PERHAPS OR MY IGNORANCE? THANK YOU.

DRIVERS SIDE SUN VISOR FALLING DOWN NOT STAYING UP. THE BASE PART OF THE SUM VISOR BECOMES DETACHED FROM THE BODY OF THE SUN VISOR MAKING IT HARD TO OUT THE SUN VISOR BACK UP BLOCKING THE VIEW OF THE DRIVER. THE VEHICLE WAS STATIONED WHEN I FIRST BEGAN TO NOTICE THE SUN VISOR FALL HALF WAY DOWN. AFTER A LONG DRIVE OUT OF STATE, ON THE HIGHWAY, THE SUN VISOR DROPED ALL THE WAY DOWN AND WOULD NO LONGER STAY UP

SUN VISORS IN NUMEROUS TOYOTA MODELS HAVE A DEFECT RECOGNIZED BY TOYOTA, HOWEVER ONLY CERTAIN MODELS ARE BEING COVERED UNDER THE "LIMITED EXTENDED WARRANTY". THIS EXTENDED WARRANTY WAS NOT MADE CLEAR OR PUBLIC TO THE CAR OWNERS, INSTEAD ONLY TURNING UP IN GOOGLE SEARCHES OF WHY THEIR SUN VISOR WAS FAILING. TOYOTA AND THEIR DEALERSHIPS ARE REFUSING TO REPAIR THE DEFECT IF THE VEHICLE DOESN'T FALL IN THE EXTREMELY LIMITED NUMBER OF VIN'S PROPOSED. THE SUN VISOR IS DROOPING INTO THE DRIVERS LINE OF SIGHT AND WILL NOT STAY UP, CAUSING LIMITED VISION AND DISTRACTED DRIVING. IT HAS BECOME A HAZARD FOR MULTIPLE PEOPLE IN MY HOUSEHOLD AS WE ALL DRIVE TOYOTAS, TWO OF WHICH ARE CAMRY'S. I HAVE TO HOLD THE VISOR UP WITH MY HAND WHILE AT INTERSECTIONS TO SEE STREET LIGHTS, AND MY FIELD OF SIGHT IS GREATLY DIMINISHED WHILE DRIVING, MAKING IT DIFFICULT TO SEE WHEN A VEHICLE IN FRONT OF ME IS STOPPED UNTIL I AM VERY CLOSE TO IT. DRIVING WITH ONE HAND HOLDING THE VISOR UP IS ALSO EXTREMELY DANGEROUS AS I AM UNABLE TO CONTROL THE WHEEL WITH JUST ONE HAND IN A DEFENSIVE SITUATION. THERE HAVE BEEN NUMEROUS COMPLAINTS ONLINE ABOUT THIS ISSUE YET TOYOTA STILL REFUSES TO DO ANYTHING, ONLY "APOLOGIZING" AND CHOOSING TO COVER JUST ENOUGH CARS TO MAKE IT SEEM LIKE THEY'RE DOING SOMETHING ABOUT IT. THIS SITUATION IS LIKELY TO END IN A FATALITY DUE TO TOYOTA'S CARELESSNESS ON THIS EXTREMELY HAZARDOUS SITUATION.

INITIALLY THE SUN VISOR WILL FELL AND BLOCK SOME DRIVER SIDE VIEW. AFTER A YEAR OR 2 LATER, IT COMPLETELY FELL AND WILL BLOCK THE DRIVER SIDE VIEW. THIS IS A HAZARD CONDITION AND SHOULD HAVE BEEN RECALLED, TOYOTA ISSUED WARRANTY BULLETIN(POL12-03) TO REPLACE CERTAIN VIN RANGE OF THE CAMRY 07~11, MINE IS THE 2011, HOWEVER I DO NOT SEE THE VIN IN THAT DOCUMENT. I'VE BOUGHT 3 NEW CAMRY IN THE PAST, ONLY THIS ONE HAS THE PROBLEM. LOOKING AT THE INTERNET, MANY PEOPLE HAVE THE SAME ISSUE.AND THIS SHOULD HAVE BEEN ADDRESSED BY THE TOYOTA.