NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Toyota Camry. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Transmission shudder - noticed transmission vibration at speeds from 25 to 30 mph and before 50 mph. Took the car to a shop for wheel alignment, vibration still felt. Took to a dealer , Hamer Toyota in Mission Hills, CA., and dealer said, it could be just the transmission oil, so I had the oil change done. Problem was the same. Took it for tire rotation and balance, but problem was the same. Called the Toyota Company and Toyota said, the extended warranty on the transmission expired in 2022. I said, it’s only 100,000 miles, but less than 150,000 miles — which was the maximum extended mileage warranty. Toyota insisted they could not do anything because 2022 came 1st and not the 150k miles. Took it to a transmission shop and after diagnosis, had it .rebuilt. Rebuilding partially solved the problem, a little improvement from before. Took it back for more checking until finally, after valve body assembly replacement, shudder is gone.
There is a transmission shudder when traveling around 30-40 MPH as well as sporadically when increasing speed. Recently, there is a very hard shift/jolt when transmission is shifting from 2nd to 3rd. The issue is caused by a combination of a faulty torque converter and a software glitch in the engine control module (ECM). This is a safety hazard, and I contacted Toyota dealership in Vineland who told me that they can't do anything. However, to fix the problem that Toyota issued the recall themselves, Toyota dealers need to replace to the torque converter and update the ECM software. I am reaching out to the NHTSA because this is a safety hazard, and I hope you are able to help me.
At 130,000 the torque converter went and now I need a costly transmission repair, the days of Toyota reliability are long gone
The contact owns a 2014 Toyota Camry. The contact stated that while driving at an undisclosed speed, the Hybrid system warning light illuminated, prompting the contact to discontinue driving the vehicle. The vehicle was taken to the dealer, who diagnosed a failure with the Hybrid Propulsion System battery. The contact was informed that the Hybrid battery showed signs of arcing. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 123,000.
The contact owns a 2014 Toyota Camry. The contact stated that while driving approximately 20 MPH, the accelerator pedal was depressed, and the vehicle hesitated before jolting into the next gear. The contact stated that occasionally the vehicle almost stalled and was shuddering abnormally before shifting into the next gear. There was also an abnormal grinding sound coming from underneath the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The dealer stated that at a minimum, the torque converter needed to be replaced and the TCM needed to be reprogrammed. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 124,000.
Odometer Fraud. The contact purchased a 2014 Toyota Camry. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 90,000. It was later discovered that the mileage on the Title was 200,000.
While driving at speed over 45 mph or going up a steep hill car starts to shutdown and shudder causing a serious safety concern. I could have been killed. I understand this is related to oil consumption problem that toyota has failed to address in the 2014 model. What can be done? This is criminal!
The contact owns a 2014 Toyota Camry. The contact stated that his wife was driving the vehicle and was involved in a crash while stopped on a main road. A vehicle from behind crashed into the entire rear end of their vehicle at 30 MPH. No property damage was reported, and the vehicles came to a stop upon impact. The air bags were not deployed. The contact's vehicle did not have to be towed. No warning lights were illuminated. A police report was filed. The vehicle was not destroyed. The contact stated that his wife received a minor neck injury, and she was seated in the driver's seat since she was the only occupant in the vehicle. No injuries outside of the contact's vehicle were reported. No medical treatment was needed for the injury. The local dealer was not contacted, there fore the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,000.
Odometer Fraud. The contact purchased a 2014 Toyota Camry. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 148,0000 and at the time of registration, it was discovered that the mileage was 243,000.
The radio buttons as well as buttons on steering wheel are unresponsive. In addition the front bumper corner piece near the wheel keeps popping off of the car.
The contact owns a 2014 Toyota Camry. The contact stated that while driving at various speeds, the transmission was slipping, causing the vehicle to jerk or shudder until shifting into the intended gear. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The contact referenced Technical Service Bulletin: SB-0034-14 as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 147,600.
The contact owns a 2014 Toyota Camry. The contact stated that while driving at an undisclosed speed, the vehicle jerked before slamming into gear. No warning lights were illuminated. The vehicle was taken to CTT Transmissions, who diagnosed a failure with the torque converter. The vehicle was not repaired, and the failure became regular. The manufacturer was not notified of the failure. The failure mileage was approximately 124,000.
My car is exhausting oil very rapidly. It’s burning oil from inside the engine. Started 2 months ago. I have never received ANY recalls on it.
The vehicle has a shudder problem related to the transmission. This problem was fixed back in 2015 and has persisted since I have owned the vehicle. During acceleration of 1200-1800 rpms, the transmission begins to shudder. I have asked the dealership to fix it due to the current recall but have stated that the transmission was already fixed.
car would shutter when shifting. Toyota called this an "extended warranty" issue. I believe it should have been called a "recall". I did not recieve any notification of Toyota's extended warranty notice.
when car is shifting, it shutters. I was informed it was my torque converter. Toyota called this an "extended warranty" issue. I believe it should have been called a "recall". I did not recieve any notification of Toyota's extended warranty notice.
Over the 10 years I have owned this car, it has failed to start about a dozen times. 1/2 the time I am at home and 1/2 the time I am away from home. Sometimes if you wait a few hours it will then start, often times it has to get towed to the dealer. Upon arrival at the dealership, it usually starts. The Toyota dealership has been unable to correctly diagnose the problem. As such, I spend money on repairs that do not actually fix it. The latest "diagnosis" is that the steering lock actuator motor needs to be replaced. Cost about $900. There is no guarantee that replacing this part will fix the problem. Calls to Toyota Corporation go unreturned. I call them, log a case, the case is closed without a response. Rinse and repeat. Has happened three times already. Clearly they do not care. This is a very serious problem. Below is just the latest incident that happened on 10/15/2024.
The car is speed surging and then loosing power. It will get up to 35 mph and then no power, I can get it up to 50 mph it will jerk, surge and loose power
The AC Compressor failed right before the average life of the average AC Compressor. And if you look at Toyota Camry from 2012 thru 2013, there were recalls on AC Compressors, so I find it hard to believe it is a coincidence that the 2014 AC Compressor failure shouldn't also have a recall just like 2012 and 2013. It sounds to me like Toyota is not being honest here.
The contact owns a 2014 Toyota Camry. The contact stated while parked and starting the vehicle, the air conditioner unit failed to function. The vehicle was driven to the dealer where it was diagnosed that the air conditioner compressor failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 70,000.
There is a transmission shudder when traveling around 30-40 MPH as well as sporadically when increasing speed. Recently, there is a very hard shift/jolt when transmission is shifting from 2nd to 3rd. The issue is caused by a combination of a faulty torque converter and a software glitch in the engine control module (ECM). This is a safety hazard, and I contacted Toyota North America who told me that they can't do anything. However, to fix the problem that Toyota issued the recall themselves, Toyota dealers need to replace to the torque converter and update the ECM software. I am reaching out to the NHTSA because this is a safety hazard, and I hope you are able to help me.
the left front suspension lower arm making weird noises while driving. Looks like it is related to open recall on same model "t he left front suspension lower arm may have an improperly manufactured bolt hole where it connects to the ball joint." But my vehicle in not included in open recall - called up toyota customer service and they asked me to go thru NHTSA.
There is a transmission shudder when traveling around 30-40 MPH as well as sporadically when increasing speed. Recently, there is a very hard shift/jolt when transmission is shifting from 2nd to 3rd.
The contact owns a 2014 Toyota Camry. The contact stated that while his daughter was driving approximately 65 MPH, there was a rumbling noise coming from the transmission. The vehicle was later driven to the transmission mechanic who determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 165,000.
Shaking and shuddering at around 30-45 mph. This happens in traffic and feels unsafe. This is a know issue for these cars, but mine is not included in the recall - this must be an oversight or mistake.
When leaving from a stop as I accelerate between 20-30 mph it hesitates and will not go. I have to take my foot off and put it back on to go.
Shudder while driving and shifts hard.
Hello, I just bought this used Camry from its original owner on 6/10/24. There is a recall for the 2012-2014 Camrys for a transmission shudder that could occur while accelerating, especially under light loads between 25-50 mph. The issue is caused by a combination of a faulty torque converter and a software glitch in the engine control module (ECM). The original owner did not have it fixed. Thus, the problem still exists. This is a safety hazard and I contacted Toyota North America who told me that they can't do anything. However, to fix the problem that Toyota issued the recall themselves, Toyota dealers need to replace to the torque converter and update the ECM software. I am reaching out to the NHTSA because this is a safety hazard and I hope you are able to help me with this. Thank you.
Tire Pressure Monitoring System - light flashes on-off and then remains illuminated. Toyota dealer wants $1,200 to replace all sensors. I do not have the ability to pay this. Dealer suggests that I just ignore or cover up. This system is a safety system as marketed by the manufacturer. I feel uncomfortable driving over mountainous routes without it. My tire dealer tells me that this is a constant problem with Toyota's.
There is a problem with these vehicles made from 2012-2014. The car shakes and stutters at around the 40 MPH range. The shudder comes from the transmission, especially during the acceleration of the Camry models. It can be alarming for the driver and be a safety concern when the gears do not properly change during operation.
Car shudders when accelerating past 20mph
The vehicle has an issue with the radio the steering wheel controls do not work the touch screen does not work the buttons around the radio does not work there is also an issue with the transmission between 20 mph and 25 mph in extreme shutter happens that cuts off goes away there is no transmission light lit there is no check engine light lit I am completely at a loss to figuring out the repair I do not want to spend thousands and thousands of dollars to have it repaired with a mechanic shop I have noticed that with the 2014 Toyota Camry 95% of the vehicles all have the same issue transmission shutter and the electrical issue with the radio this is a very extremely common issue and I wish they would have it recalled and repaired because Toyota Camry 2014 is a very good reliable vehicle only it has issues and it has issues with a lot of the exact same vehicle I have read forum after forum in regards to the radio I cannot repair it I had tried to replace the entire unit and the unit that I had replaced it with is doing the exact same thing I am terrified to open the transmission because nine times out of 10 I will not figure out the issue I could pay thousands and thousands of dollars to have the transmission replaced or repaired but I don't feel like it should be the owners issue or responsibility to repair the vehicle when 90% of the vehicles out here have the exact same issues due to manufacturer issue really hoping they recall this it will give Toyota a better look I have also noticed that no matter how many times I reset the tire pressure sensor monitor and ensure that all tires have the correct amount of air that the tire light will not go off and will not go away these issues have been around for a very long time since I've had the vehicle and no matter the amount of time and amount of money I spend putting into the vehicle for parts the issues will not go away
The vehicle shudders when shifting gears during acceleration. I understand there is a recall for 2012-2014 Toyota Camry U760 ATM Software update related to this problem. Please confirm and notify me immediately. Thank you
Vehicle has a shudder/torque converter issue. The vehicle loses power and shakes while driving at higher speeds eventually causing transmission failure. The vehicle had an extended safety bulletin which expired in 2022. The vehicle is not safe and Toyota will not make the necessary safety repairs.
I have had a vibration at different points of speed that would stop when you let off the gas or accelerate more. It doesn't do it beyond 60mph. I've had my vehicle in the dealership twice. 1st they told me my rear brakes were siezed to the rotors. I changed brakes, rotors, and shims on all wheels. Still didn't resolve the issue. Went into the dealership a 2nd time. They told me it was the right rear wheel bearing. I replaced that and still didn't resolve the issue. If Toyota can't figure out what is wrong with it, then who would? I can't afford to keep paying for a wrong diagnoses. I feel like my car will break down or even get into an accident because of this. There are no warning lights triggered when the vibrations happen. Please help me.
I am unsure about the exact cause. But upon some research I have noticed there is an open recall for same model of Car which involved Torque Converter replacement and ECM software update. I have been noticing the exact same issue when I see shudder and Vehicle seems to stop slow down significantly before accelerating and any time I am resuming after Red Light. Which is extremely safety concerns. I want to file a complaint so we can have Toyota Addess this for us.
The contact owns a 2014 Toyota Camry. The contact stated while driving 20 MPH, the vehicle was shuddering and shaking. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the torque converter clutch was faulty, and the software needed to be updated. There was a shudder at 35 MPH, and the transmission pan gasket was replaced, and the memory was reset. The manufacturer was contacted but no assistance was provided. The contact stated that the failure was related to the Warranty Enhancement Program: ZE5 Certain 2012-2014 Camry Extension of Warranty Coverage for U760E. The failure mileage was approximately 171,172.
transmission shudder when driving
I bought this car 2 weeks ago and now I'm learning of this Torque Converter problem. The used car dealership claimed that the car did not have any mechanical issues and upon test driving the issue wasn't apparent. However, no sooner than driving off the lot I notice the shutter. All of these dealerships kick the can down the road and does not fix this issue. There should be a recall on these models 2012 - 2014 to fix this issue as it is very expensive for the average driver. Toyota knew about this issue from 2012 and did not fix the problem. They will only fix it when they are forced.
There is a steering damper that is used in the electric steering box on many Toyota models. The damper breaks down and the vehicles develop a clunk from the steering column. I don't find any recall for this problem. Toyota cannot tell me if there is a safety issue when the damper breaks down or if it is merely an annoyance from the clunking noise. There are many YouTube videos showing the replacement of the damper. Since these steering dampers commonly fail, it seems important to know if there is a safety issue.
I own a 2014 Toyota Camry there is a known issue with the 2012-2014 Toyota Camry models for the torque converters failing. In December of 2023 I noticed my vehicle not changing gears as smoothly as it normally does so I took my vehicle to my local Toyota dealership and was told that I needed by torque converter replaced and it would be $2800. Upon my research I found out that this is a known issue for this make and model and Toyota had a warranty enhancement program for this to be fixed but it ended in 2022. I was never informed of this program and if this is a known issues and they can verify that I haven't had this repaired before then my vehicle should be fixed at the expense of Toyota. I paid the $2800 because I was told not replacing it could cause transmission problems down the road. I called Toyota and sent them proof of ownership, proof of payment for the repair and they refuse to reimburse me in any way. Can someone please look into this for me?
Certain toyota models between 2012-2014 had a defective software and torque converter which if left alone, will end up ruining your transmission. Toyota decided to extend the warranty to 150k miles or 8 years, whichever comes first to fix this issue instead of actually recalling every affected car and performing the software update + torque converter replacement. Dealers were instructed to only perform the fix to cars that were already exhibiting symptoms. This is problematic in my case because even though my car is only at 110k miles, the 8 hear period expired last year and I just started having issues with the powertrain. I would have been able to notice these issues earlier if we didn't have covid for the past 3 years, which changed my daily routine from being a constant commuter to working from home so less miles were put on my car. Now I'm stuck, as well as many others, with a 7k bill to fix a torque converter and transmission all because toyota did not care about their customers. This is also a safety issue as your transmission would just continue to get worse and possibly break entirely while driving
TRANSMISSION TORQUE IS FAILING - THERE WAS A RECALL ON THESE YEAR AND MODEL CARS BUT MY CAR WAS NOT INCLUDED... IM REACHING OUT NOW AND I CAN'T GET ANY HELP!!!
The contact owns a 2014 Toyota Camry. The contact stated while driving at various speeds, the vehicle was shuddering significantly. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the torque converter had failed and needed to be replaced. The contact related the failure to Toyota Warranty Enhancement Program Number: ZE5; however, the dealer informed the contact that the repair could not be covered under the warranty because the warranty had expired. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 40,000.
The contact owns a 2014 Toyota Camry. The contact stated while driving 35-45 MPH, the front end of the vehicle was shuddering significantly. There was no warning light illuminated. The contact stated that the failure had been reoccurring more frequently while driving. The vehicle was taken to the dealer, where it was diagnosed that the torque converter had failed and needed to be replaced. The vehicle was repaired. The contact related the failure to Toyota Campaign Number: ZE5. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 52,000.
The contact owns a 2014 Toyota Camry. The contact stated while driving 50 MPH, the vehicle started to shake abnormally. The contact stated that he depressed the brake pedal and slowed down. The contact stated that when he depressed the accelerator pedal the shaking reoccurred. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failed torque converter. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 149,000.
I paid for a "Torque Converter Shudder, TSB U760E" repair. Toyota called this an "extended warranty" issue. I believe it should have been called a "recall". I did not recieve any notification of Toyota's extended warranty notice. Thus I put off the repair of the car. Unfortunately I had the car repaired after when the extended warranty expired, date and milage.
Starting in 2023, around 80,000 miles, my 2014 Toyota Camry Hybrid has started pulling to either side under braking. I replaced the pads & rotors at my local Toyota dealer in September and it actually made the problem worse. November 22 of this year, the master technician at my dealership found multiple lower suspension bolts loose. They re-torqued everything to spec and the issue has not been resolved. I have reached out to Toyota corporate and informed them of the issue. Parts have been ordered for a separate Customer Support Program to fix the brake booster system, which makes noise in the pedal, but is independent of this complaint. We will be reinspecting in greater detail to provide information to Toyota.
My navigation system is stuck in a reboot mode where is flashes a very bright white screen. I was driving at night and the screen is so bright, and there’s no way to turn it off or adjust the brightness. It was bright that I could not see the road and hit the ditch when I went to turn onto my road. Its very hard to drive at night with this bright light flashing from the entire radio screen it makes it extremely dangerous to be out after dark.
The contact owns a 2014 Toyota Camry. The contact stated that the driver’s side front door automatic lock failed to operate as designed. The contact took the vehicle to the dealer and was informed that the door actuator needed to be replaced. The vehicle was not repaired. The contact stated that later all the door lock actuators failed, and the doors had to be locked and unlocked manually. The contact had not returned to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 125,000.
Data synced from NHTSA on May 4, 2026