2018 Toyota Camry Complaint Log

I have notice for the past year when I’m driving the car around the city around 15-30mph the emergency auto braking system alarm sounds and shows on my dash board when I have nobody in front of me luckily the car doesn’t brake at all but is not normal for it to do that it just happens randomly maybe this year alone it happen 5 times. Nobody safety was put at risk the car doesn’t brake or anything but it just sounds the alarm to brake, like 100% of the time is a low speeds. I haven’t taken it to the dealer, and I have no warning lights nothing at all is just random.

Water Pump, Toyota Camry 2018 LE, 2.5. In the last maintenance carried out at Courtesy Toyota, Brandon, I informed the Dealer that the Check Engine Light was on, I told them that I had visited 3 different places on the same day to detect the fault and it told me that the problem was the code P26CB, Water Pump. They told me that they had to diagnose the car one more time and that the cost was $200.00 (this is a scam when the problem was already detected). Additionally, I understood that the water pump of my vehicle model had a recall, because it came out with a factory defect and a new car is practically not one for the water pump to be broken in such a short time. The Dealer did not want to solve this problem in the warranty of this claim, who informed me that I had to pay $1400.00 for this repair ($500 for the part and 900 Labor) (another bigger scam) so I had to buy the part from Toyota OnLine to solve it. It is unfair that in such a short time a part of the vehicle is damaged due to a manufacturing problem and the Dealers (who we all know that their main objective is to obtain profits rather than solutions for their clients) abuse and do not assume the brand's responsibility to solve problems and projecting a negative image towards them. The warning lights were on the vehicle's dashboard indicating to stop and visit the Dealer, but no solution was possible on their part. Many people have complained about this damaged part of the vehicle in these models due to the electric water pump that does not have the required duration.

The transmission stopped working at approx 78,000 miles. The car completely died while driving with my children in the car. The tech said the fluid was black and there was no apparent cause of the transmission damage.

The contact owns a 2018 Toyota Camry. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Support Program: 22TE02. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 50,000.

Turned on the car Drove about 30 seconds and car states that secondary pre collision emergency brake and it just stops on a busy street With no other signs of defect ever . My vehicle goes to the dealership constantly and is very well taken care of

The Car would not go above 2000 Rpm’s and would jerk back and fourth when trying to go above 2000 RPMS

I brought my car in for maintenance and while the vehicle was on the lift, the top mounting bracket of both front MacPherson struts failed and allowed the coil spring to decompress to the furthest extent allowed by the other suspension components. Both struts catastrophically failed within 10 minutes of each other, causing a loud violent bang, but not immediately when the tires were lifted off the pavement. By all measures, this is a design flaw that allowed moisture to be trapped in the top strut mount which greatly accelerated this component's failure. Every other visible portion of the strut and all other components on the under carriage look almost pristine, showing almost no corrosion. The maintenance and subsequent repair did not occur at a Toyota Dealership

On [XXX] my daughter brought her 2018 Toyota Camry with 62k miles into Mike Calvert Toyota of Houston Texas for brake noise. The service department evaluated the car and recommended that the rear brakes be replaced. With that advice she had the work done. She left the dealership that day and went home and the car sat until the morning of [XXX]. She had some traveling to do out of town and returned that same day. She got within 45 miles of her destination when I got a frantic phone call from her saying that she was traveling at a high rate of speed and was unable to stop. The warning on the vehicle says Low Braking Power. I was able to have her put her hazard lights on a get to the shoulder where she couldn't get her speed below 10 miles per hour. She was able to use the E-break and an elevated surface to get the car to a safe spot some 45 miles away. We have made numerous attempts to get the dealership to tell us why this happened. Initially they stated that the calipers failed. After calling repeatedly we were told it was a defective part that was installed and they needed to get a new one in. The dealership refuses to answer any phone calls or emails. I have appealed to the GM on numerous occasions and the Owner with no replies. We need NHTSA to investigate whether this dealership is doing faulty work that jeopardizes lives or did Toyota fail to recall this vehicle and the issue is more wide spread. I fear for the public safety if the issue is more wide spread. This vehicle was not part recalled for brake issues. The VIN appears to be clear of those recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Toyota Camry. The contact stated that extra effort was needed while turning the steering wheel, and for the steering wheel to return to center. No warning light was illuminated. The vehicle was taken to the dealer and a diagnostic test was performed. The dealer confirmed that the vehicle was outside the production date for a Customer Support Program. The vehicle was not repaired due to the cost. The failure recurred several times. The manufacturer was not notified of the failure. The failure mileage was 110,000.

The contact owns a 2018 Toyota Camry. The contact stated while driving 20 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the failure was due to the coolant bypass valve. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.

Door actuators. I replaced the driver side actuator within the first two years of ownership and now the front passenger door actuator is going bad.

Driving down the interstate it started snowing and it was a wet snow so it was sticking to the front of the car. Warning light for the front collision light came on and said was disabled or something like that. It was also white outs during this snow storm so with that out not knowing if there's a car in front of me put not only my life but my husband's life in danger. Once we stopped for gas and cleared front of car off it was fine. We've owned this car since 2018 and this is the 1st snowstorm we've encountered this.

The contact owns a 2018 Toyota Camry. The contact stated while driving 80 MPH, the vehicle independently decelerated to 20 MPH with several unknown warning lights illuminated. Additionally, the vehicle lost braking functionality with the brake pedal being depressed to the floorboard. Despite the failure, the contact was able to drive the vehicle to the residence, and later had the vehicle towed to a dealer. The dealer diagnosed the vehicle with a failed high-pressure fuel pump. The contact had previously received notification of NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) however, the dealer stated that the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.

pulling into parking stall in front of a store at a slow speed and my Camry Hybrid unexpectedly accelerated and lurched forward. I could not stop the car and the car hit the building at the end of the parking stall

The xle Camry 2018 models moonroof/sunroof, stops working and there is no safety close option for the moonroof. It gets stuck open and the only option to get it to close is a $10,000 repair. I have extended warranty that will cover this plus 14 days of a car rental, but the dealership cannot guarantee when the parts will be in, so I have approximately more than 30 days for my car to be repaired. So I still have to pay more than $1600 for fees plus car rental and no assistance from Toyota. (this is including there is more than 3 cars at the dealership with the same issue).

Complaint Regarding Toyota 2018 Camry SE - Power steering went out while on the highway. - This is a known problem but not covered under warranty. I believe this would constitute a major safety issue for older drivers who may not have the strength to correct the car. - Toyota never notified anyone about this issue. Some research shows hundreds of customers have suffered this. - Repair cost 900 occurring on 12/5/23 – Steering shaft - Toyota repair center diagnosed in under a minute with explanation of issue [XXX] Cell: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Front, right, strut disconnected from upper mount during driving.

The contact owns a 2018 Toyota Camry. The contact stated while driving at various speeds, the vehicle failed to properly accelerate. The contact stated that the vehicle was hesitating while accelerating. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 46,000.

I all of a sudden started smellinggas but could not find any leaking underneath the car, also my car started giving lower mileage. Called the extended warranty and submitted the car to Firestone auto care. They ran a fuel system inspection and found leak. They removed and replaced the the fuel line and fuel pump. They said the can was at risk of catching fire and this is unusual

Received while driving notification on driving panel car needed to be taken to the dealership immediately. I returned vehicle to service department of where I purchased the car. I also had an engineer from the bureau of automotive repair evaluate my car. The engineer attested the issue was a result of a design flaw. The service department did not comment but instead reported I would have a $3000.00 repair. I never saw my car again even though while it was at the dealership I made TWO MORE CAR PAYMENTS.

The contact owned a 2018 Toyota Camry. The contact stated that while driving at 5 MPH and attempting to merge into a tuning lane, he collided with another vehicle on his driver's side front end panel. As a result, the vehicle careened to the right over a pedestrian walkway and into a wall. The air bags did not deploy. A police report was filed, and injuries were reported. The driver went to an area hospital on his own and received an x-ray and treatment for various aches and pains. The other driver was transported to an area hospital and treated for unknown injuries. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 92,000.

Electric power system warning light comes on, indicates a malfunction in the EPS, why is Toyota ignoring this problem, this warning comes on at different times

Low braking power message and

The contact owns a 2018 Toyota Camry. The contact stated that after shifting into park, the air condition system was activated, and the engine revved with the RPM elevated. The contact turned off the A/C and then turned off the vehicle. The vehicle was restarted, and the check engine warning light illuminated. Additionally, the contact stated that while the accelerator pedal was depressed, the vehicle inadvertently accelerated at rapid speed then decelerated without warning. The vehicle was taken to the dealer however, the contact stated that no diagnostic test was performed due to the cost. The vehicle was then taken to an independent mechanic where it was diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was not repaired. The contact refenced NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) as a possible cause for the failure. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 47,000.

Low break power

Electric power steering warning light which indicates a malfunction in the EPS system comes on almost every other week. If there is a software update for this problem why Toyota does not fix it? Are they waiting for an accident to happen?

Replaced brakes in June on the 19th, 23rd and my brakes are squeaking and goes all the way to the floor sometimes before my brakes actually works. I have take my car back to Toyota twice and they said nothing is wrong with my car. This is a safety hazard and needs to be addressed so it can be fixed IMMEDIATELY!!!

I am writing this letter because, on August 1, 2023, my wife, and I, were involved in an accident with our 2018 Toyota Camry, which may have been due to SUDDEN UNINTENDED ACCELERATION, a defect which affected Camry owners for over 10 years, and is still happening. Most of these accidents occurred when the driver was pulling slowly into a parking space and their car suddenly accelerated strongly and couldn’t be stopped by hitting the brakes. The car only stopped when it hit a solid object. This often resulted in serious injuries, even death. On August 1, my wife was driving the Camry (I was in the front passenger seat) and she was in the process of slowly pulling into a parking space at Parkside Town Commons in Cary, with her foot on the brake. Without warning, the car suddenly accelerated and she was unable to stop it by hard braking. The car jumped the curb in front of it and climbed a landscaped incline, only stopping when it crashed into a wrought iron fence in front if it. There were no vehicle warning messages prior to the accident. Fortunately, no one was injured, but the Camry had over $6,000 in damages and the fence was bent badly where the car hit it. We called the Cary Police and a Police Report was made. No tickets were issued by the Cary Police. Our Toyota dealer referred us to a higher level Toyota office that deals with special vehicle problems, which we called. We reported the accident, they said it would be reviewed. We have had no response from theToyota higher level office since. Though the damage was repaired, we are very worried that if our Camry has a SUDDEN UNINTENDED ACCELERATION defect, we could suffer another such accident anytime. It is very critical to have our vehicle inspected for such a flaw, whether in electronics, the throttle, brakes, or anything else. As this problem is an important safety issue, we feel the need to have it checked out. Would appreciate your assistance.

Car does not accelerate from stop at a traffic light intermittently. THis poses a risk/hazard as the car behind it closes on it and expects the car to move forward . The vehicle was recalled a year ago for a fuel pump that was supposed to cause the same issue. Its been replaced and the issue has shown up again and now cannot be reproduced by the manufacturer.

My vehicle is displaying a low break message and is telling me to park for safety. However, the vehicle is not movable from my garage.

Low brake power warning randomly comes and now the brakes are not working. Also having intermittent ics malfunction problems.

The contact owns a 2018 Toyota Camry. The contact stated that while parking the vehicle, the steering wheel was firm and difficult to maneuver. The contact stated that he used excessive force to maneuver the vehicle. The message “Low Power Steering - See Dealer” was intermittently displayed on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed that the electronic rack and pinion system failed and needed to be replaced. The vehicle had not yet been repaired. An undisclosed dealer was notified of the failure and the contact was advised to contact the manufacturer for assistance. The manufacturer was notified of the failure and the contact received no further assistance. The failure mileage was approximately 60,000.

Vehicle is experience DTC P26CB71 (Electric Water Pump Stuck) Same other 2018 Camrys have experienced

2018 Toyota camry hybrid at a stop sign the car would not engage into drive while it was on ""D" when I let my foot off the brake to hit the gas, the cars "BRAKE HOLD system" failed. I then shut the car off and back on to reset the car, which allowed me to get to the next STOP sign and It happened again a few times until I made it home.

Subject: Concerns Regarding TSB T-SB-0017-23 for Toyota Camry HV Vehicles Dear NHTSA, I am deeply concerned about the recently released Technical Service Bulletin (TSB) T-SB-0017-23 by Toyota Motor Sales, USA, Inc. This TSB addresses a potential issue with the active grille air shutter actuator in specific 2018-2020 Camry HV vehicles equipped with the A25A-FXS engine. Releasing the TSB in April 2023, after the warranty periods for many affected vehicles have expired, is unfair to owners. A 2018 Camry HV's warranty period of 36 months/36,000 miles ended in 2021. This situation raises significant concerns as it burdens owners with the financial responsibility of repairs for an issue that was not their fault, potentially compromising safety if repairs are not promptly carried out. Toyota's inadequate efforts to ensure all affected owners have access to necessary repairs are disheartening. I urgently appeal for a thorough investigation and decisive action to ensure that regardless of warranty status, all owners of affected Camry HV vehicles can obtain essential repairs. I would like to bring attention to a similar TSB, T-SB-0319-17, issued by Toyota in November 2017 for Prius Prime 2017 and 2016-2017 models. This TSB addressed a comparable issue with the active grille air shutter actuator. Toyota extended the warranty for affected vehicles in California by 180 months or 150,000 miles, aligning with the manufacturing year and ensuring all vehicles were covered. The repair was covered under the California Emission Warranty for specific states. The discrepancy in approach between the two TSBs raises concerns about the fairness and consistency of Toyota's actions. It is crucial for Toyota to extend similar warranty coverage for affected Camry HV vehicles, ensuring all owners have access to necessary repairs without financial hardship. Thank you for your attention to this matter, and I urge prompt action in addressing these concerns.

The contact owns a 2018 Toyota Camry. The contact stated that upon use of the sunroof, an abnormal clicking sound was coming from the sunroof. The vehicle was taken to a dealer and the contact was provided an estimate for the repair. On one occasion, the sunroof remained stuck in the open position and failed to retract as needed. The vehicle was taken to an independent mechanic for repair and remained with the mechanic for a week. The mechanic was able to retract the sunroof; however, the sunroof track remained defective, and the contact was advised to not use the sunroof. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.

my car has only 56 K on the odometer and suddenly last week my steering wheel starting to get stuck, at time it feels like it is locking, and then a second later is normal. i see there is a recall for power steering #22TE02, but when i search my vin #, this recall is not showing for my car

Wipers are too slow to safely see during a downpour of rain - went to dealer - was told nothing was wrong with wiper speed. This is my 4th Toyota and 3rd Camry and all other cars had a faster speed. I noticed this before but thought it was me - but after a 9 hour drive during heavy rain storms - I realized it is the car,

My instrument panel went black. I can no longer tell how fast I'm going I can no longer tell if my safety features are on or off. I can no longer see if my tire pressure is good or bad. I've checked the fuses and there is no blown fuse. Also my odometer reading is on this screen and I'm not able to see it.

I bought the car 6/23/21 and since then The electrical power steering system light indicates a malfunction , I had it serviced three times and so far the warning sign still goes on, I called Toyota and they can't help me, I do not want to wait for an accident to happen before it is taken care of.

Last May I took my 2018 Camry in due to "low braking Power" light coming on. Toyota informed me that it was part of a recall and they did not know how long it would take. It was over a month and they fixed the problem. Now a year later, the same problem is taking place. Again, "low braking power" signal is coming on.

I started getting weird shifting and hesitation I had around 70,000 miles took it to my local Toyota dealership, they completed several software updates. Also did a transmission fluid change that didn’t really resolve the problem now at about 113,000 miles I started getting odd shifting, and at higher speeds, when accelerating abruptly, the vehicle put itself in limp mode and will not accelerate further. Add 115,000 miles I took the vehicle into the Toyota dealership because the check engine light came on after accelerating onto the highway and the vehicle stalling and upon their investigation they found out that I would be needing a new transmission which is a little odd at 115,000 miles with the car only be five years old. Toyota, you should do better.

Electric power steering system warning light keeps coming on which indicates a malfunction in the EPS, comes on and off at different times, since I bought the car in June 23, 2021

Low brake pressure

I was driving my 2018 Toyota Camry SE and the brakes went out on me. I managed to keep pumping the brake and slowly apply the emergency brake to bring the vehicle to a stop. After a look by a mechanic, it turned out that the problem was with the brake vacuum pump. The internal parts were completely destroyed. I had to go to a Toyota dealership (Longo Toyota of Prosper) to get a replacement part. I purchased the part for $691.85 and had somebody install it for me. I later found out that NHTSA had issued a recall on this EXACT part for my vehicle after the incident and TOYOTA failed to inform me of this issue. To follow up with the recall, I took the vehicle to Toyota, and they did NOTHING to the vehicle and just checked it off from their recall list. The reason I am filing a complaint is because TOYOTA is refusing to reimburse me for the part that was part of a recall. I filed 2 claims in which I provided them with the receipt and bank statements showing that I purchased the part from a TOYOTA dealership. Now, they are claiming that the reason they denied my claim is because I did not provide them with a written letter stating HOW the repair was done, even though a Toyota dealership took a look at the part as part of the recall process and told me that everything looked good. I got the person that worked on the vehicle to write a lengthy letter stating precisely how he did the work. I am trying to file another reimbursement claim request, but now their Reimbursement page is down and has been down for at least a week now. I have attempted to try to submit the claim through my laptop, phone, and my iPad and all are giving me the same error message. It is absurd that Toyota almost got me killed and now is refusing to even reimburse me for something they had to cover to begin with. I will provide you will all the documents that I've been trying to submit to Toyota. At this point, I don't know how to get them to acknowlege this issue.

Doors come equipped with touch active door lock. Where you press on the door and it locks and if you put hand on the handle it will unlock. First the passenger door stopped working. It doesn’t lock the car. Now the driver seat stopped working. You have to lock doors manually and some times it won’t unlock the door for you after car is locked.

During replacement of Brake Light Switch, observed that original switch nut was installed up-side-down. Replaced switch, because vehicle intermittently would not go into gear. It is highly likely that brake lights were also not working intermittently. Vehicle only had 20K miles and I assume it came from Factory with the switch nut installed up-side-down. This condition allows the brake switch to be misaligned.

Low braking power. Car couldn’t move

Multiple system malfunctions lights stay on. Dealer does not not what the issue is. Windshield wiper and signal light also not working.

The car’s dashboard will light up and all systems started failing with no warning while driving. The car will not accelerate, brake, or steer properly. It happened twice and the Toyota mechanics couldn’t figure out what was happening and just tried changing something out on the engine. A few months later the same thing happened again (today). This is very dangerous as I have no control when it happens and I can’t control the car. In all instances, I was driving on a busy road, the entire dash lit up, I couldn’t accelerate despite pushing it all the way down with my foot, and I couldn’t steer the car. Luckily, I was able to get off the road before I was in an accident.