NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2021 Toyota Camry. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that occasionally the sensors activated while driving at various speeds. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed. The contact was informed that the parts to do the repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Took my car in to the dealership when the SRS light came on. Dealership initially said it was due to damage to the electrical harness We paid over 8000 for repairs and got our car back. We had to take the vehicle back 2 more times as the light kept coming back on. The final fix the dealership did to finally make the SRS light stop coming back is the same thing for the fix for the recall for the SRS in Toyotas even though my vin is not on the list
had brake issues a year into getting vehicle went back multiple times and blackstone toyota couldn’t fix issue still can’t and still there at dealer and now there’s airbag safety recall car has been at dealership for 4 months no resolution
The contact's wife owns a 2020 Toyota Camry. The contact stated that on several occasions when the vehicle was turned off, the rear doors failed to unlock manually or by using the remote, from the inside or outside the vehicle. The contact stated that on one occasion, the contact had to climb through the passenger’s side rear window to exit the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
When turning on the ac while driving the Master Warning Light comes on along with Engine Maintenance Required flashing across screen. It seems the Engine Coolant Bypass Valvue is faulty. I am in the process of getting the vehicle fixed.
The SRS Airbag System Malfunction appears on the instrument cluster and will not go away. it hinders me from seeing my speed and other features on my car; it is annoying as well. The seatbelt dinger goes off constantly and will not stop, It has been long enough for Toyota to come up with a remedy to correct the issue. The issue right now is NHTSA not doing their job and making Toyota do their job and fix the issue of the air bags. The NHSTA is a worthless company that does nothing for the consumer, a waste of money just like the rest of the government. Do nothing for the people is the governments motto.
2021 Camry only 24k miles received an engine maintenance required light pop up on my car. Took it to the Toyota dealer and was told i needed REPLACE ENGINE COOLANT BYPASS VALVE-CODE P268115 ENGINE COOLANT BYPASS VALVE. Car is only 3 years old and should not be having this issue. Was told warranty does not cover definitely is a manufacturing issue. There should be a recall.
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Driving very slowly into my 36 foot deep garage I took my right foot off the accelerator pedal when the 2021 Toyota Camry suddenly unintended accelerated forward 15 feet and crashed through the rear garage wall, the automatic brake didn't work,. Then with my foot on the brake pedal, it continued at high speed across 35 feet of concrete patio and came to rest on top of thick hedge with front wheels spinning off the ground. I then shut the engines off. I believe this accident was caused by 'Sudden Unintended Acceleration", a fault in many Toyota and Lexus vehicles.
I am trying to get this resolved as a preventative measure and there is no remedy yet.
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The driver side rear door would not open from the inside or outside. Once the dealership opened the back door, the vehicle would no longer lock at all. There was nothing to indicate this would be a problem. Now my car will not lock at all and this is a safety hazard. Also, not being able to open a door from the inside or outside is a major safety issue and my vehicle is available for inspection.
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The contact stated while driving 40 MPH, the air bag warning light illuminated. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 14,600.
I bought this car a couple of years ago. I didnt think much of it because I never owned a Toyota. I noticed that the transmission was doing some weird hesitation when going from 1st to 2nd gear. There is an intermittent lag on when the transmission kicks in. You can actually feel the car stutter into the 1st and 2nd gear. Also, while driving on the highway at a steady pace, the transmission has a delayed gear that kicks in out of nowhere. It feels like it goes up a gear without accelerating. It feels like a gear is catching up to where it is supposed to be. I plan on having the transmission looked at by the Toyota dealer.
The contact owns a 2021 Toyota Camry. The contact stated that while driving at an undisclosed speed, the air bags warning light illuminated and was making a dinging sound. The vehicle was taken to the dealer; however, the contact was informed that the parts to repair the vehicle were not available. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 55,000. VIN tool confirms parts not available.
Engine maintenance required is showing on dash when AC is turned on. This seems to be common among 2019 and newer Toyotas. The code says the coolant sensor needs to be replaced
I started to get the ringing noise I do not have my seatbelt buckled and the SRS Airbag warning started popping up. I learned after taking my car in for service it is due to the recall related to the sensor under my passenger seat.
Unknown
For three consecutive days, while driving on the highway (speed between 50-60 miles per hour, with a speed limit of 60 miles per hour), the car experienced unstable posture, skidding, and sudden severe shaking, as if it were traveling on water, especially frequent on bends! When driving at a lower speed (between 45-60 miles per hour, with a highway speed limit of 65 miles per hour), it feels like driving on a slippery road. The first time this happened, the road surface was normal and not slippery; the second day, the first occurrence was during rain, and I thought it was due to wet road conditions, but the second and especially the third time, the road surface was dry, and there were no wet or slippery road conditions. Today is the third day and the same issue occurred again. Personally, I suspect it may be the result of improper intervention by lane assist functions.This is the first time I've encountered this situation in all my years of driving."
The contact owns a 2021 Toyota Camry. The contact stated while the vehicle was being parked in the residential garage, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was in reverse, and due to the failure, the vehicle crashed into a built-in heater in the garage. The passenger’s side rear above the bumper was damaged. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 14,284.
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The subject vehicles have Occupant Classification System (OCS) sensors in the front passenger seat, that could have been improperly manufactured.
Android Auto is not connecting the first time or disconnecting constantly. creating hazardous situations to frequently stop and re-attempt multiple times to get it to work.
Our 2021 Toyota Camry Hybrid is spurting gasoline out of the area where the gas cap is and the gas is flowing down the side of the car. The problem has something to do with overpressurizing the gas tank when the temperature changes outside from cold to warm. This can happen while the car is in motion and creates an explosion risk. On a cold morning if you let the car sit while the temperature rises you can actually video the gas dripping down from the gas cap. I have video of this happening and many photos of the resulting stains on the side of the car. The car is available for inspection. The dealership claims to not be able to reproduce the issue, but they do not deny the video because it's quite obvious. Toyota claims nobody has reported this issue and they only paid the dealership to fix the paint. There's a reddit article about Toyota Camry Hybrid gas ruptures. Everyone is at risk of this defect due to the explosion risk while driving and a cigarette could ignite the gas on the side of the car. The car has been inspect by Lou Fusz Toyota, but they are remiss to do anything to resolve the problem. I have requested a replacement car since ours only has 20,000 miles and is practically new. There were no warning lamps, messages, our only indication of this problem was a strong odor of gasoline, a visible stain down the side of the car often on days with large temperature changes from cold to hot, and the time when I actually took video of it while it was happening back in March 2023. I'm very concerned about the safety of this car and the dealership seems unable, or unwilling, to address the defect. They replaced the gas cap in March 2023 which resolved the issue temporarily, but it just overpressurizes the new one and now it's happening again on these Spring days where temperatures fluctuate. It's incredibly dangerous to drive a car that is leaking gasoline out the side. Please help us.
Air Bag malfunction, Car was total loss. Message of the car screen attach to this report.
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I received a notice of a recall a couple months ago with a note that there was no remedy as of yet. I have been waiting to schedule the repair and driving the car less. I received another notice also stating there is no remedy but to contact them if any questions. I contacted the manufacturer and they told me to contact the dealership. The dealer ship, when I stated there was a recall on the passenger airbag and I didnt want to drive an unsafe car around, playing russian roulette on the safety equipment if we did get in an accident. The service advisor responded with asking if I drive around in the passenger seat. He then also told me to contact the manufacturer cause they cant do anything. This just happens to be with my Toyota Camry but unfortunately our other car ALSO has an airbag recall for the Driver side ALSO with NO REMEDY! (its a 2016 Buick Enclave) They wont make an appointment to do anything. Nobody seems to want to help me cause I am just the consumer, which means nothing to companies now. I just want my car safe. How can I get assistance getting this fixed?
Light is on indicating that airbags are out
I got a letter saying how certain Toyota models are having issues with their airbags. Why am I going to be paying so much for my car to be unsafe.
I am a disabled individual and I have a pregnant wife which doesn't feel safe driving this vehicle with a defective airbag. We contacted but unfortunately they don't seem to care.
We paid cash upfront for our vehicle and we no longer feel safe driving it because my wife is pregnant and her safety is extremely important to me. We reached out to Toyota but unfortunately they are ignoring our calls and so far there's no remedy for the defective airbag.
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
No remedy has been provided since first issue has been submitted
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I own a 2021 Toyota Camry XSE (VIN: [XXX] ) with a malfunction in the SRS airbag system related to the front passenger seat frame Occupant Classification System (OCS) sensor. The airbag warning light remains on, and diagnostics indicate a failure in the OCS sensor that could prevent the passenger airbag from deploying correctly, or could deploy it at the wrong time during a collision. I contacted Toyota for assistance, but they declined to cover the repair, stating the vehicle is out of warranty and not covered under any current recall or extended warranty. However, this is a critical safety issue that affects the airbag system’s ability to protect occupants properly. I’ve discovered that Toyota has already issued multiple airbag- and sensor-related recalls in recent years, including: – The Takata inflator recall, affecting many Toyota models for potentially explosive airbag inflators. – A December 2023 recall for approximately 1 million Toyota and Lexus vehicles (model years 2020-2022) due to a front passenger seat OCS sensor defect—the same component involved in my Camry’s issue. – A June 2024 recall of about 145,000 U.S. vehicles (certain 2024 SUVs/hybrids) for side-curtain airbags that may not deploy correctly. – A January 2025 recall affecting 2023 Toyota and Lexus vehicles for steering-column spiral cable defects that could prevent the driver’s airbag from deploying. Given these ongoing airbag and OCS sensor problems across multiple Toyota models and years, it appears my 2021 Camry may suffer from a related or similar defect. I am requesting that NHTSA investigate whether this issue should be included in or trigger an expansion of existing Toyota airbag recalls. Toyota’s refusal to assist despite the safety risk raises concern that other 2021 Camry owners could be affected without being aware of the danger INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and offered to pay for a rental vehicle for the contact; however, the contact refused the rental. The contact had not experienced a failure. Parts distribution disconnect.
This car was rented to me by Hertz and is still in my possession. This was after the most recent recall for 23TA15. I specifically asked Hertz if this recall applied to my vehicle and they stated they would not send out any vehicle with an Open Recall and yet, it turns out this one has the recall on it. They are knowingly rented dangerous vehicles. I have yet to be contacted to return the vehicle to their possession due to the open recall.
There is a recall on my vehicle about the SRS light where it is not picking up the weight of the passenger which in turn is not allowing the passenger airbag to go off.
I had an airbag recall and have called over 4 times. The parts are still not available. This is unacceptable and unsafe for my passenger
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS). The local dealer was contacted, and the contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part to do the recall repair was not yet available. The contact had not experienced a failure.
Manufacturer Recall Number23TB15 NHTSA Recall Number23V865 Toyota still does not have a remedy for this recall. It’s dangerous to have passengers in my vehicle and I haven’t been able to have anyone ride with me for almost 1 year.
My vehicle has had an open recall since December 20th, 2023 on the passenger airbag not deploying due to being manufactured improperly. I have reached out to Toyota and they still do not have a remedy for the issue and have no time frame on a fix. This is a major safety issue and negligent on their end. They have numerous vehicles that were affected by this recall. The increase in injury due to this issue is substantially higher.
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The air bag warning light was illuminated. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The contact had been calling the local dealer for more than two years after the air bag warning illuminated. The warning light remained illuminated while driving. The contact was advised by the dealer that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had not been contacted. The failure mileage was unknown.
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure.
Toyota announced a recall in December 2023, and has not yet provided a repair for this.
Data synced from NHTSA on May 4, 2026