NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2025 Toyota Camry. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Pulling into driveway and Stepped on brakes at less than 5 mph and whole car started shaking out of nowhere (similar feeling to when you land on the runway in a plane). Steered sharply to not hit other vehicle and hit a tree. Car was inspected less than 3 days ago.
The radio/audio system has twice stopped working completely during travel--without warning--which is a safety issue since no emergency alerts can be received. The outage cannot be fixed by turning off the radio or any known practical intervention while the vehicle is moving. Audio reading of incoming text messages also fails. AM/FM/SiriusXM are all affected. Audio resumes at the next vehicle start-up. The vehicle is available for inspection. Safety is compromised since emergency alerts may be missed during these complete audio outages. Due to the randomness of the audio outages, independent confirmation has not been practical to date. No inspection by manufacturer, police, insurance representatives or others has been requested or yet occurred. Other than the abrupt audio cut-off, no warning lamps, messages or other symptoms of the problem prior to the failure have been observed. Thank you.
In multiple instances, the windshield has cracked and spread so quickly that the windshield requirement a replacement for it to be safe to drive. 2 times the cracks appeared with the no indication as to what may have caused them, and the other 2 times I could hear a rock chip, but could not see the rock. Any repair attempts to the windshield have resulted in failure and required a replacement instead. The cracks spread nearly instantly after the initial crack. I have replaced this 3 times so far, totaling around $2500 dollars in repairs. With the most recent crack, it has spread 6 inches within 20 minutes of the initial crack, and will likely require replacement for the car to be safe to drive. There must be some sort of issue with the glass build quality or structural integrity. I have had 4 cracked windshields in less than two years.
I was pulling out of a park my car accelerated at a high speed I applied brakes but car didn’t stop I hit another vehicle and my car still did not stop my I hit a large boulder and my car hydroplaned and landed by on it wheels and knocked the boulder into another vehicle my car still did not stop finally my car just shut down
While pulling out of my driveway, I heard a loud popping sound. Immediately afterward, there was a burning plastic-type odor. At that time, there were no visible signs of damage, no warning lights on the dashboard, and the vehicle appeared to be operating normally. Later that day, while driving, I noticed a shimmering effect in the bottom right corner of the windshield that caught my attention. Upon closer inspection, I realized that the windshield had cracked. It appeared that the earlier popping sound was caused by the initial crack, which was now beginning to spread. I took the vehicle to the dealership that same afternoon to have the issue documented. The technician on duty inspected the windshield, along with a sales advisor and my original salesperson, who was present at the time. The following day, I returned to the dealership, where the service director examined the windshield and found no evidence of impact damage. I was then instructed to bring the vehicle back for evaluation by an official manufacturer representative. After a visual inspection by the Toyota rep, I was informed that the damage would not be covered under warranty. This was over a month after I initially reported the issue and the crack had spread much further by that point. The windshield appears to have broken spontaneously, yet the manufacturer has declined to repair or replace it under warranty coverage. The damage came from the interior portion of the glass which seems like a manufacturing defect.
The contact owns a 2025 Toyota Camry. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); and requested to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
Screen on dash still goes blank sometimes and infotainment system reboots.
An explosion bursted out on my panoramic glass rooftop while I was driving at normal subdivisional speed at 25 - 30 mpg. The rooftop shattered spontaneously without impact. Took the vehicle to Toyota dealership where bought from. The advisor in service thought it is weird as the edges of the big hole on rooftop are convex. However they decided it shall hit by other objects Showed to insurance claim shop, the service man handles numerous similar claims said it is not like hit by flying objects. The shattered glass debris will cause an extreme distraction while driving and may cause other incidents.
Airbags sistem failed
Warning came on the dash board saying braking power low and a lot of the lights were orange like the anti collision and 4 others
On March 2, 2026, the airbag warning light and seat belt warning light suddenly illuminated on my vehicle’s dashboard. This issue is extremely concerning, as it directly affects critical safety systems designed to protect occupants in the event of a crash. I immediately took the vehicle to an authorized Toyota dealership for inspection. However, the dealership refused to repair the issue under the manufacturer’s warranty, claiming that the problem was caused by “physical damage.” I strongly dispute this claim, as no accident, impact, or misuse occurred that could justify such damage. As a result, I was pressured into paying for the repair out of pocket, despite this being a brand-new vehicle and a clear safety-related malfunction. I also contacted Toyota Motor North America to escalate the issue. Unfortunately, they declined to provide assistance or override the dealership’s decision, leaving me without proper support. I believe this situation raises serious safety concerns that may affect not only my vehicle but potentially other vehicles of the same model. A malfunction involving the airbag and seat belt systems could significantly increase the risk of injury or death in the event of an accident. For this reason, I respectfully request that the NHTSA: •Investigate this issue for potential defects in the 2025 Toyota Camry •Determine whether a recall or further safety action is necessary •Review the manufacturer’s and dealership’s handling of this safety concern That dealership was Hudson Toyota service centre which is located in jersey city New Jersey ,07305. I am submitting this complaint in the interest of public safety and to prevent potential harm to other drivers. Thank you for your attention to this serious matter.
Odometer Fraud. The contact purchased a 2025 Toyota Camry. The vehicle was an IAA auction sale. The contact stated that upon purchasing and picking up the vehicle from the auction dealer, the contact scanned the vehicle with an OBD reader to clear the check engine warning lights, and the odometer reading changed from 6,000 to 54,000 miles. The contact discovered the mileage discrepancy while the vehicle was still at the auction lot. The dealer was notified, but no assistance was provided. At the time of purchase, the vehicle mileage was 6,000, but it was later discovered that the mileage was 54,000 upon scanning the vehicle.
I’ve had the vehicle two months and it has the black screen of death. Although there is a massive recall due to this my car is not on the recall list. Why is Toyota allowed to continue selling vehicles that they have known to have this issue since 2023? The car is not safe to drive at all. I didn’t spend 40k for a paper weight. Unacceptable they’ve been allowed to continue to sell vehicles with this defect for years and giving no disclosure about the issue when purchasing the vehicle.
While driving at normal speed, the vehicle’s engine compartment caught fire without any collision or external impact. I pulled over immediately, and the fire originated from under the hood. The vehicle had approximately 25,000 miles and no prior mechanical issues. This incident occurred without warning and posed a serious safety risk.
The hybrid propulsion system in my Toyota Camry Hybrid malfunctioned. The vehicle displayed multiple warning messages, including “Hybrid System Malfunction” and other system failure alerts. The accelerator pedal stopped responding, and the vehicle lost propulsion while driving at highway speed. The vehicle would not restart after coming to a stop. The vehicle has been towed and is available for inspection upon request. The vehicle lost power while I was traveling at highway speed during severe weather conditions (tornado and thunderstorm warnings). The car began rattling and shaking, then the accelerator stopped responding, and the vehicle gradually decelerated despite pressing the gas pedal. I was forced to activate hazard lights and maneuver to the shoulder. Multiple large trucks were traveling at high speed and did not immediately move over, coming dangerously close to striking my disabled vehicle. Because of the severe weather and approaching storm conditions, I was stranded on the highway in a vulnerable position. The sudden loss of propulsion created a significant risk of a high-speed rear-end collision. The vehicle was towed after the incident. It has not yet been confirmed whether the dealer has reproduced the failure. The malfunction occurred suddenly while driving and has not been intentionally reproduced by me. The vehicle would not restart at the time of the incident. The vehicle was towed following the incident. It has not yet been inspected by police or insurance representatives. Inspection by a Toyota dealer/manufacturer representative is pending (or currently in progress, if applicable). Approx. 15 minutes before reaching my destination, the vehicle began rattling and shaking unexpectedly while driving at highway speed. Shortly after, the rattling stopped, but the accelerator pedal stopped responding and the vehicle began decelerating. Multiple warning messages then appeared, including “Hybrid System Malfunction” and other system failure.
Every time I start my vehicle I get an advertisement on the media center saying "experience drive connect". I hit the selection on the left to open Android Auto and the display flickers to Android Auto then goes back to the advertisement for drive connect. This happens 2 or 3 times before I can get rid of the advertisement. This is especially bad when I am trying to use maps to find a place, and is clearly safety issue.
The electrical charging system is failing to properly charge the 12V battery. This is a hybrid vehicle and the hybrid battery is not effected. The dealer has had to replace the battery once as defective but the problem persists. The battery is not being charged and I am getting battery warning lights and a dead battery.
Rear backup camera screen goes blank when car put into reverse. This occurs intermittently.
I was driving on 2/11/2026 at roughly 45 mph and all of sudden my car lost power. The whole engine shut down while the vehicle was still moving. Then it came back up and reset my whole dashboard settings. This is the second time that display has reset itself. I am taking my vehicle back to the dealer for inspection. This is not safe.
The contact owns a 2025 Toyota Camry. The contact stated that while driving approximately 2 MPH into the garage, the vehicle stalled. The contact was unsure if the vehicle was running on the gasoline engine or the battery at the time of the failure. There was no warning light illuminated. The contact shifted the vehicle to park(P) and turned off and restarted the vehicle. The contact stated that the vehicle was running normally. The vehicle was taken to a local dealer, where it was diagnosed, and determined that no errors were found when the vehicle was scanned. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 25V869000 (Hybrid Propulsion System); however, the VIN was not included in the recall. The failure mileage was approximately 1,900.
The contact owns a 2025 Toyota Camry. The contact stated that while driving at an undisclosed speed, the front windshield fractured. The contact stated that the windshield was fractured at the rear-view mirror area. The contact stated that there was no impact on the front windshield. In addition, the contact stated that the failure occurred while the vehicle was occupied. The dealer was contacted and made aware of the failure. The contact stated that the failure was a known issue with a similar vehicle. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 78,001.
I parked the car to load something into the trunk. I admit I did not verify that the car was in Park, and I missed fully moving the selector all the way forward and it clicked into reverse. I turned off the car and stepped out, the car started to roll away going forwards. I was able to chase the car, hop in and stop it. No injuries or damage occurred. Cars with electronic parking brakes should apply the parking break if a door is opened, the seatbelt is unbuckled and the brake pedal is released.
On [XXX], I turned on the driver's seat heater. It started on the high setting. In a very short time the heat became extremely uncomfortable and I shut it off. However, the seat continued to release high amounts of heat which resulted in a burn after a few minutes before I could stop and exit the car. The backs of my thighs, my buttocks, my pereneum and part of my scrotum were burned. I saw my primary care doctor the next day and she confirmed it was a first degree burn. She prescribed supplements to help the skin to heal. Last week I saw a dermatologist to see if the skin was healing properly. He said it was but will take more time. It is today April 13, and I still have some discomfort while sitting. It has taken a long time for the inner layers of skin that were damaged to repair itself. I am [XXX] but not diabetic. I intend to have the fuse for the seat heater removed tomorrow so this never happens again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am reporting new issues with my 2025 Toyota Camry that started immediately after the dealer completed the rear-camera recall service. 1. Right-Side Wheel Housing / Suspension Problem Since the recall, the right side of the car makes a loud noise whenever I drive over small bumps or uneven roads. It may be related to the shock absorber possibly leaking fluid, but the exact cause is UNKNOWN. •The part is available for inspection. •This raises a safety concern because it affects stability and may indicate a failing suspension component. •No warning lights appeared. 2. Infotainment Screen Glitch / Electrical Issue After the recall work, the infotainment screen began glitching every time I start the vehicle, and while driving it sometimes shows a large red line across the entire screen. •The issue happens randomly but consistently. •It is distracting and may indicate an electrical or software malfunction caused during the recall repair. •No warning messages appeared before the screen failure. 3. Inspection Status The vehicle has NOT yet been inspected for these new issues by Toyota or any third party. The problems did not exist before the recall and began immediately afterward, although the exact cause is UNKNOWN. I request a full investigation and inspection for safety concerns.
2025 Camry front bumper popping out underneath driver side headlamp. It is a known issue by Toyota though they won't acknowledge it. It is widely considered a warranty issue, though some owners face resistance from dealers. Temporary fixes include re-aligning clips, while permanent solutions often require bracket replacements or professional body shop intervention. 2 dealerships have looked at it. One referred me to a body shop and the other said it would involve me replacing the headlamp. Clip is still intact, but it won't grab onto the tab under headlamp.
Defective driver seat. The lumbar support on the drivers seat is loose and pushed forward when driving, it presses against the lower back when you brake while driving. This issue is very prominent when driving for over 20 mins and makes it uncomfortable to use the car. Toyota has replicated the issue but have failed to over a repair
Dear Bridgestone Customer Care Team, I am contacting you regarding factory-installed Bridgestone Turanza tires, size 235/45R18, on a 2025 Toyota Camry. Despite normal use and routine maintenance, the tires have experienced extreme premature tread wear: At 20,000 miles: three tires 4/32”, one tire 3/32” At 25,000 miles: three tires 3/32”, one tire 2/32” (unsafe) Bridgestone Turanza tires are advertised as long-life touring tires (50,000–65,000 miles expected). Reaching unsafe tread depth at only 25,000 miles is far below expectations. I am requesting a prorated replacement or reimbursement based on remaining tread life. Please advise if you require additional documentation or inspection. Thank you for your attention. I look forward to your prompt response.
The OEM Bridgestone Turanza tires installed on my new 2025 Toyota Camry SE Hybrid exhibited dangerously premature tread wear. At 20,000 miles, three tires measured 4/32" and one measured 3/32". At 25,000 miles, three tires measured 3/32" and one measured 2/32", which is the legal minimum and a safety concern. The vehicle currently has 26,000 miles. Both Toyota and Bridgestone have refused warranty coverage. This creates an unreasonable safety risk for normal vehicle use.
There is a squeaking noise that comes from the front DRIVE SHAFT TRANSAXLE SEAL of my 2025 Toyota Camry XSE when turning the vehicle at slow speeds without applying the brakes. The vehicle was inspected by the Toyota Dealership I purchased it from and they replicated and confirmed this defect on 1-03-2026. A defective or malfunctioning axle seal can wear out over time, which can cause it to leak. If there is significant fluid loss it could lead to failure of the transmission while driving which could lead to an accident. There were no warning messages, only the symptom of the squeaking noise. The dealership states there is currently no fix to this issue and had no solution for me at this time. They stated that this issue is currently under investigation by Toyota engineers. The squeaking appears to be getting louder and more frequent.
Front bumper is detaching on driver and passenger side.
While driving the vehicle in high winds, wind and air can be heard entering the cabin near the front of the drivers side door. Multiple heavy gusts of wind caused the car to move into the other lane and had a negative effect on steering the vehicle. Toyota denies there is something wrong with the door seals or design of the vehicle, but this is a safety hazard when driving in high sustained winds of 15MPH or more.
My 2025 Toyota Camry XSE (Hybrid) is subject to an open safety recall issued December 16, 2025. The recall involves a serious safety risk, and I was advised by the dealership not to drive the vehicle. At the time of the recall, the vehicle was approximately two months old with about 1,500 miles and in like-new condition. Because there is currently no available remedy, I was required to leave the vehicle stored at the dealership. I have been without use of my own vehicle since January 6, 2026 and am using a loaner vehicle solely due to the safety recall, not by choice. Toyota has stated a fix may not be available until at least Q1 2026, with no defined repair timeline, and customers are being told to wait without interim mitigation. I am concerned about the inability to safely operate my vehicle and the long-term impact of extended storage on a nearly new hybrid vehicle, including hybrid battery health, fuel and fluid systems, seals, tires, and interior and exterior materials. Prior to the recall, the vehicle was routinely garaged and properly maintained, and extended outdoor storage due to the recall introduces risk of premature wear unrelated to normal ownership use. While the dealership has indicated the vehicle may be started periodically, this does not replace normal driving and ownership use. In addition to loss of use, I am required to maintain a $300 monthly loaner vehicle deposit while my vehicle remains unusable due to the recall. Toyota Customer Service has stated they cannot escalate or provide assistance and are instructed to close cases without resolution, creating ongoing financial burden through no fault of my own. Toyota has acknowledged similar recalls on other models lasting extended periods, yet no interim remedy, mitigation plan, or customer relief is offered here. I believe this raises concerns regarding recall remedy timeliness, consumer safety, and loss of use.
While driving, the vehicle experienced an unintended side airbag deployment without any collision or impact. At the same time, the seatbelt locked, the vehicle came to a sudden stop, and a hybrid system malfunction warning appeared. The vehicle immediately became undrivable and was towed. The vehicle remains available for inspection and is currently under the manufacturer’s control. This sudden failure created a serious safety risk due to the unexpected airbag deployment and loss of vehicle control while driving. As a result of the incident, I sustained physical injuries and sought medical attention. The vehicle has been inspected by the manufacturer. The manufacturer has stated they are unable to confirm whether the vehicle is safe to operate and the investigation remains ongoing. No warning lights or messages appeared prior to the failure. The event occurred suddenly and without warning. Law enforcement responded to assist with traffic safety and relocation of the disabled vehicle; no formal accident or crash report was generated.
Several times when I have honked my horn on my 2025 Camry SE cruise control has engaged. That is a dangerous situation if I'm trying to avoid a slow vehicle or accident and the vehicle goes into cruise control mode. Not sure what Toyota can do about this as the cruise control buttons are on the right side of the steering wheel behind the horn. Maybe it is overlapping or too close. There are auto braking cruise control options with the Camry but there is also a disengage non control mode that could lead to that accident.
Left Headlight Issue - Roadway Shadows This report is based on multiple observations of the car's owner while driving a Toyota Camry hybrid 2025 at night time . At issue is that the left side LED headlight projects fixed black shadows onto to roadway, partially obscuring the driver's view of the roadway while driving. On 2 dealer visits, the dealer found the left headlight misaligned, and reported making adjustments to the left headlight. Despite these adjustments, the car owner continues to observe persistent roadway shadows from the left headlight while driving at night - based on car owner photographs of these projected black shadows, most recent photos on December 5-16, 2025 ( see attached). On a 3rd visit to the dealer in December 2025, the dealer was provided with the owners photographs. Yet, the dealer restated its position that the Toyota Camry hybrid's left LED headlight is normal, even though this left headlight has required 2 adjustments and roadway shadows persist. Unknown whether or not the headlight has/had a defect issue. In fact, the car owner's multiple photographs document and show fixed black shadows projected on the left roadway in front of the car, emanating from the Toyota Camry's left LED headlight.
The driver and passenger seats has popping on the back side near the lumbar support. This happens during braking and acceleration. Its a safety concern because it distracts when driving and gives an uncomfortable feeling. Brought to dealership twice and no help into fixing the problem.
While driving between 0-10 mph, a high pitch squeak can be heard coming from the front drivers side of the vehicle - I have it recorded on video
The contact owns a 2025 Toyota Camry. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Wiper blades motor is way too slow. This is on high and dangerously to slow to operate my vehicle in semi heavy rainfall. All my other vehicles are way faster. The 2025 hybrid is the unsafest to drive in rain. Online many have stated same issues. One owner mentioned coming here to report it.
Iwas coming to a stop sign in a supermarket parking lot there was astreet you could either go left or right the car kept rolling across as i put my foot on the brake repeatedly as it did not stop it went up acurb hit a heavy wood fence and stopped before going down a steep embankment the cabin remained fine the back wheels remained in the street the car was totaled also the car would pull to the left once in awhile no auditory sounds went off at any time thus no safety features prevailed
The contact owns a 2025 Toyota Camry. The contact stated that while pulling into the garage, the brake pedal was applied but failed to respond. The vehicle jerked forward with unattended acceleration and crashed into the wall. The wall of the garage was damaged due to the impact. There were no warning lights illuminated. There were no reported injuries. The vehicle was taken to the local dealer, but they were unable to determine the failure. The manufacturer was contacted, and a case was filed. The manufacturer will be sending a special inspector to inspect the vehicle and check the EDR box. The failure mileage was approximately 7,100.
Loud squeak/squealing sound from inside area of the left front driver side wheel after driving for an extended amount of time (after 4 hours of driving on first observation). The squeaking is intermittent and not always able to reproduce the sound.
1. The driver side door has a rattling sound when driving. It sounds like the door is not shutting all the way. Air/noise comes through. The noise is annoying when driving and I am concern that the door will open. This does not make me feel safe. 2. Windshield is fragile. Within a month of purchasing my Camry, my windshield cracked (passenger side). A couple months later I see another crack on the drivers side. I am afraid that it will shatter soon enough and cause me not to be able to drive safely on the road. 3. Paint is already chipping on the hood of my 2025 Camry.
squeaking noise from left front side drive shaft at speeds of 1-5mph , known issue from forums online
Noticed squealing noise on front drive shaft while driving at a low speed (parking) after a long drive (20-50 miles). This is a common issue as lots of people in the toyota forum has raised awareness on it.
While parking my car in a parking spot at work I backed up a few feet to straighten the car out, when I shifted back into drive and transitioned from brake to accelerator pedal the car suddenly accelerated at a high rate of speed and hit the building totaling the car. I did not push the pedal down to make it accelerate that fast. I received a concussion and a broken sternum. If this had happened in traffic or in an area where people were present it could have been much worse. Toyota had the on board computer analyzed, and they say that there is no fault of the car. State farm is in the process of picking the car up due to the total loss. There were no warning lights or messages prior to the incident.
The 7 inch instrument panel went completely blank upon startup. The vehicle was inspected by a Toyota dealer and a temporary fix was implemented (unplugging battery). My safety was at risk due to the absence of information present on instrument panel such as speed, fuel gauge, turn signal, and all other information displayed. There were no warning signs or notices. I understand there is a recall (25TBO8) for the 12.3 inch instrument panel but I am experiencing the same thing with my 7 inch instrument panel.
The contact owns a 2025 Toyota Camry. The contact stated that after a visual inspection of the exterior of the vehicle, the contact became aware that the front bumper cover had detached. The vehicle was taken to the dealer, who diagnosed a failure with the bumper fasteners. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Infotainment system glitching with green lines and blacking out when utilizing back up camera. Could cause potential safety concerns or accidents. Have video evidence, reported to Toyota, no remedies due to "No active recalls". No indication or symptoms prior to failure. First appeared on October 11, 2025, appeared again October 21, 2025.
The driver's seat constantly pops during acceleration and braking or going over bumps in the road, which is distracting to the driver and may cause an accident due to popping sensation in the middle of the driver's back.