2004 Toyota Corolla Air Bags & Restraints Problems

I received a "do not drive" recall for my vehicle in the mail because of defective air bags. The recall letter claimed that there have been twenty-eight confirmed deaths in relation to this recall. I entered Priority Toyota of Chesapeake, VA to address the issue. That was on Monday, April 6th, 2026. Even though there was a "do not drive" order on the recall, Priority Toyota of Chesapeake refused to give me a loaner vehicle. It is now Monday, April 13th, and Priority Toyota of Chesapeake has claimed that they are still waiting on an email to begin repairing the vehicle, which I need for transport. This is a formal complaint that Priority Toyota of Chesapeake, VA has failed to repair the recalls to the vehicle in a timely manner.

I am attempting to complete a manufacturer-issued safety recall involving my vehicle’s airbag system, which includes a “Do Not Drive” advisory due to the risk of airbag inflator failure. Despite multiple good-faith attempts, I have encountered repeated barriers at the dealership level that have prevented timely completion of the repair. I scheduled a service appointment with Culver City Toyota and clearly indicated I required a rental vehicle to leave my car. My confirmation stated “Arrangement: Rental Vehicle,” and the appointment was scheduled accordingly. When I arrived, I was told no rentals were available and that they are first-come, first-served. I was turned away and told to return another day. When I returned, I was able to leave my vehicle, but was asked how long I would need the rental without being given a repair timeline. Only after asking was I told the repair would take approximately two days. This was not communicated in advance, and given the prior lack of rental availability, it is unclear how I would have been expected to proceed without transportation. This has occurred across multiple attempts: lack of rental availability and requests to leave my vehicle for extended periods without transportation have made it difficult or impossible to complete the recall. As a result, I have been placed in the position of continuing to operate a vehicle with a known safety defect under a “Do Not Drive” advisory due to the inability to access timely and practical repair. I am concerned that dealership-level processes are creating barriers that delay or prevent consumers from completing urgent safety recalls. As of today, I have left my car at this dealership for the recall repair, however the inconsistent communication and handling of this process have created uncertainty about whether the repair will be completed in a timely and reliable manner. Seeing reviews online, I'm not the only one who's had this issue and the GM is non responsive.

This safety problem pertains to all vehicles sold in the U.S., not only my make and model. I was horrified to learn that the crash ratings are inaccurate for most women and all short people, because they were developed only for average sized men. It should be no surprise that when collisions occur, more women than men are seriously injured. More women than men are injured when air bags deploy. More women than men are injured by their shoulder belts. I am afraid to purchase a new car, because the crash ratings that I have relied on in the past are unreliable for me as a short woman. I am very disappointed that my own government, to which I pay taxes, has been so misleading to the public on important safety issues. Please develop and implement collision ratings for various height groups. In the meantime, please include notices with crash ratings that explain which height ranges the ratings are most accurate for.

The contact owns a 2004 Toyota Corolla Matrix. The contact stated that while driving at various speeds, the air bag warning light illuminated. The contact called the dealer to inquire about a recall for the air bag and was informed there were 2 previous air bag recalls that were repaired in the past. The manufacturer was informed of the failure and advised the contact to take the vehicle to the dealer for a diagnostic test. The approximate failure mileage was 159,086.

I got in an accident with a car who ran a stop sign when I didn't have one. I was going approximately 15-20mph and my entire front end collided with their passenger side. My air bags did not go off at all.

I have been unable to have my dealer repair the recalls on this car despite repeated times calling up Toyota and dealing with Larry H Miller Toyota dealership. They refuse to give me a replacement car while they fix it and won't say how long it will take. I also discovered that there are no child seat anchors in the back. I was told this is unlawful given the date of this car's manufacture. I hope NHTSA will help force Toyota to fix these recalls and install car seat anchors and give em a replacement vehicle to drive to work and for children while they fix it.

I have repaired all the safety recalls on my 2004 Toyota Corolla S. However, I just had another warning signal for the seatbelt/airbag today. Since this has been a recall previously, can I have the dealer look at the car and repair again? I wouldn't think the airbags/seatbelt warning would come back so fast after being repaired for the recall. Please advise. Thank you.

We received the enclosed NHTSA notice about a vehicle repair that is need for a recall. However we no longer own this vehicle. We sold the vehicle in 2018 or 2019 and transferred the pink slip to the new owner. We have no way to contact him and he is responsible for the vehicle now. So we are just notifying you that we cannot take any action on this.

The contact owned a 2004 Toyota Matrix. The contact received notification of NHTSA Campaigns: 08V162000 (Visibility), 15V043000 (Air Bags) and 15V285000 (Air Bags) and requested to be removed from the recall distribution list. The vehicle was destroyed several years ago. The contact stated that they have not owned the vehicle involved for many years.

The contact's mother owned a 2004 Toyota Corolla. The contact's mother received notification of NHTSA Campaign Number: 19V741000 (Air Bags) and would like to be removed from the recall distribution list as the vehicle was totaled. The local dealer and manufacturer were not contacted.

I KEEP GETTING RECALL LETTERS. SO I CALL THE NUMBER AND THE PERSON CLAIMED I COULD MAKE AN APPOINTMENT AND IT COULD BE DONE IN 1 OR 2 HOURS. THAT IS WHAT THE LETTERS CLAIM. I MAKE AN APPOINTMENT BUT WHEN I SHOW UP AT TOYOTA THE HAVE NO APPOINTMENT FOR ME. BUT HE CLAIMS IT WILL TAKE A "COUPLE HOURS". OKAY I WILL WAIT. SO HE SIGNS ME UP AND SAYS BE BACK AT 2 PM. SO NOW ITS GONE FROM 1 HOUR MIN TO 4 HRS MIN. MY CAR SITD INA PARKING LOT FOR 1 HOUR AND I HAVE AN "APPOINTMENT". THOSE [XXX] CLAIM THEY WANT TO FIX MY CAR BUT THRN THEY WANT TO JERK ME AROUND. I SCHEDULED MY DAY FOR 2 HOURS. IF ITS GONNA TAKE 4 HRS DONT SAY 1 OR 2. THIS DAY COSTS ME ALOT OF MONEY TAKING OFF FOR THIS [XXX]. ANYWAY I MADE A GOOD FAITH EFFORT BUT IF YOURE GONNA LIE TO ME JERK ME AROUND AND SCREW UP MY SCHEDULE THEN THEY ARE TRYING TO DISCOURAGE PEOPLE FROM GOING THRU THE INCREDIBLE HASSLE TO FIX THE VEHICLE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

AIRBAG WARNING LIGHT WAS ON FOLLOWING THE FIRST AIRBAG RECALL SERVICE. DEALERSHIP REFUSES TO TAKE RESPONSIBILITY, CLAIMING THEY ONLY REPLACED THE PASSENGER SIDE AIRBAG, AND THAT THE CAUSE OF THE SERVICE LIGHT IS THE SPIRAL CABLE, WHICH IS IN THE STEERING WHEEL. DEALERSHIP MUST HAVE CHECKED THE DRIVER SIDE AIRBAG IN ORDER TO SEE IF THE INFLATOR NEEDED TO BE REPLACED, WHICH MUST BE WHAT TRIPPED THE LIGHT.

I WAS DRIVING WHEN I FELT THE SEAT BELT TIGHTEN VERY HARD AND I SAW THE AIRBAG ICON ON THE DASHBOARD. LUCKILY THE TRAFFIC LIGHT TURNED RED AND I WAS ABLE TO STOP. AT THAT MOMENT THE AIRBAG EXPLODED. I DID NOT HIT MYSELF SO I MANAGED TO GET OUT OF THE CAR AND I SAW THE PASSENGER'S AIRBAG EXPLODED. MY CAR DID NOT HIT ANYTHING AND LUCKILY NO ONE WAS HURT.*DT*JB*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAGS) AND 15V285000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. BAY RIDGE TOYOTA (6401 6TH AVE, BROOKLYN, NY 11220) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED AN EMAIL TELLING ME THAT THERE IS A POSSIBLE SAFETY RISK INVOLVING THE AIRBAGS OF MY CAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V741000 (AIR BAGS). THE CONTACT CALLED TOYOTA OF DALLAS (972)-584-9144) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I DO NOT OWN THE CAR. PLEASE STOP SENDING ME RECALL NOTICES

TAKATA RECALL TOYOTA IS ONLY REPLACING MY PASSENGER SIDE AIR BAG, BUT THEY ARE REFUSING TO REPLACE THE DRIVER SIDE AIRBAG. BOTH AIRBAGS ARE TAKATA AIRBAGS. THEY ARE PUTTING MY LIFE AT RISK AND I NEED TO HAVE BOTH AIRBAGS REPLACED. PLEASE LET ME KNOW HOW I CAN GET BOTH AIRBAGS REPLACED UNDER THE TAKATA RECALL. THIS IS MY CONTACT INFORMATION: EMAIL:[XXX] PHONE:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNED A 2004 TOYOTA COROLLA. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT STRUCK A UTILITY POLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED A TOTAL LOSS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL THEIR LAWYERS. THE FAILURE MILEAGE WAS 184,000. THE VIN WAS NOT AVAILABLE.

2004 TOYOTA. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL. *LD THE CONSUMER STATED HIS WIFE IS AN INVALID AND CANNOT BE LEFT ALONE FOR THE AMOUNT OF TIME IT WOULD TAKE TO HAVE THE RECALL COMPLETED. THE MANUFACTURER WAS CONTACTED AND HAS YET TO OFFER A SOLUTION. *JS