NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Toyota Corolla. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I have super white (040) paint and it's flaking off due to original manufacturer paint defect. Paint is flaking off my passenger back door and a large piece/area of roof. flakes of paint will come off at highway speeds, creating a vision hazard for drivers behind me or a distraction when flakes hit the windshield.
My 2016 Toyota Corolla suddenly showed a Check Engine light, and the dealer diagnosed a CVT transmission failure with code P2757. This code is linked directly to Toyota’s own TSB T-SB-0150-16 for torque converter clutch/valve-body failure. The dealer confirmed the issue and quoted me $11K to fix it. This is frightening because a failing transmission can slip, hesitate, or lose power at any moment, which puts me and others at risk. There were no early warning signs, just the sudden light. I brought it in immediately, and the problem was fully reproduced and documented by Toyota. My car is available for inspection whenever needed. Toyota corporate reviewed my case but offered very little help since my vehicle is just outside the 7-year timeframe for CA. I bought the extended warranty when the car was brand new. I have done every single service at Toyota, always on time, and my car has never been in an accident. I’ve taken care of it exactly the way Toyota told me to. This is not normal wear. This is a documented defect that puts drivers at risk and places an enormous financial burden on owners who did everything right. I’m filing this complaint because people deserve protection, accountability, and fairness, especially when a safety-related failure happens in a well-maintained vehicle. I’m only [XXX] , and I expected to own many more Toyotas throughout my life. My whole family drives Toyotas. I grew up believing this brand meant safety, reliability, and loyalty in both directions. I honestly wanted to be a Toyota driver for life. But facing an $11K repair for a known issue that Toyota already acknowledged in a TSB—without meaningful support—has broken my trust in a way I never expected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Radio will constantly reset as well as the in-dash clock, and the Tire Pressure light will illuminate and flash. I found this appears to be a consistent issue with 2014, 2015, and 2016 Toyota Corolla's on YouTube.
The driver seat belt dont work and once in a great while it will work but even whenever it does latch it still shows the seat belt isn't on and that noise keeps going off but after a while the noise goes off but the symbol is still on the dash board. I recently got hit from behind (09/15/2025) at a red light and no air bags deployed. Im not sure if they were suppose to deploy but either way my seat belt dont work. And I know this isn't a safety matter but my radio doesn't turn off when I turn off my car and I can't lock/unlock my doors with the key fob I have to lock it with the key on the driver door. I have to take the fuse out for the radio so my battery won't die and so the radio turns off.
The contact owns a 2016 Toyota Corolla. The contact stated while driving at an undisclosed speed, the vehicle downshifted with no warning light illuminated. The contact also stated that the steering wheel seized with no warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was able to restart. The vehicle was taken to an independent mechanic, where it was diagnosed that the steering module and the transmission had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 43,000.
I recently 6 weeks ago bought a used certified 2016 Toyota Corolla with 43,000 miles. I have been going back and forth with Toyota since the day after I bought it about the many mechanical issues that pose a major safety risk. The car shudders/vibrates when accelerating, knocks when backing up. And when making turns the car shifts hard side to side with a shudder and wobble in floor board of car. It feels as if you don’t have control of the vehicle when driving. It has lots of loose play in the front end and steering really the whole car. It also has a problem going up hill and jumping on fwy a major problem accelerating. They keep telling me car is working per design but this is a lie. I have taken it to 2 other mechanics who told me this car has major issues safety ones to take it back. Toyota fixed the control arms stating that might be what it is but the same problems remain. I am afraid to drive this vehicle and they refuse to figure out the problems and fix them. 2 days after buying it I told them take the car back it has too many mechanical issues they refused. I don’t know what to do I cannot continue driving this car like this and in the rain it could barely handle also. The car has a feeling of loss of control like the whole frame of car is loose. I need help and don’t know what else to do I’ve taken the car back to them about 15 times. They continue to lie and say nothing is wrong even though when I test drove it with the head mechanic. He admitted the car has major issues but told me he did not want to get involved and I would have to take it up with management. I traded in my 2011 suv that was in good working order to buy this smaller car so my daughter could also learn to drive. They should have never sold this vehicle with this many mechanical safety issues please help.
In 2024, my 2016 Toyota Corolla was involved in a collision. The airbags did not deploy. I went to the emergency room following the crash and later required additional medical treatment, including rehabilitation.
There are no incidents but it is requiring me to fill this out.
We own a 2016 Toyota Corolla Sport model. 4 door sedan. We first started to notice a loud sound that was seemingly coming from the front of the car. It was a whining, rattling sound. The car's mileage is 87k. We took it into the shop, we were first told that it sounded like a bearing going out in the wheel. Then we took it to a licensed Toyota dealership. The dealership then tells us that it is actually due to the transmission chain, and our transmission will need to be replaced for $8900!! So I begin to dig online, and find that our model is the same years of other Toyota models that Toyota has a KNOWN problem with. This is a major issue, and puts our safety at risk if the transmission just suddenly goes out. The Toyota dealership has confirmed that we have an issue, and are saying that the transmission MUST be replaced, effectively decommissioning our work commuter vehicle until we can get this sorted. It was diagnosed by a licensed Toyota technician, but it can be inspected by a insurance rep/mechanic upon request. There were no warnings, no lamps, no codes. We just heard the noise, which is seemingly getting worse and louder. Which appeared about 7/15/24. The car has had it's routine maintenance done per the manufacturers specifications. The fluids are routinely checked, and it is taken in to a Toyota dealership for it's servicing, with certified maintenance records. It was never noted on oil changes that this was an issue, or that the transmission fluid was ever an issue. We do not drive this car hard, we do not abuse it. It is our commuter. And now we are looking at having to replace the transmission for essentially the same cost as the car itself.
The roof of my car started peeling. It’s been progressing quickly. Also starting a small little part in the back as well.
A knocking noise is coming from the front of car. Noise correlates with car motion. Worn parts in suspension were replaced by Euro Car Doctor in Costa Mesa. One problem complies with Toyota Technical Service Bulletin. Noise continues. The electronic invoice has photos of worn parts. Euro Car Doctor documents concern. I do not trust the local Toyota dealer service department to properly inspect the vehicle.
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I own a 2016 Toyota Corolla with 35000 miles. My extended warranty expired in January 2024. In the the last few months my Toyota developed a “rattle” or noise, primarily on the right side at slow speeds and slow turns. I took the car to a well respected and nearby repair facility for an oil change and had them look at the noise. They found that the control arm bushings had stress cracks and the sway bar end links and mount bushings were leaking. I had the repairs done. The defective parts are documented with photos in the electronic version of the repair invoice. The noise came back in a day. The next step would be replacing the struts. The repair shop found no visible wear or damage to the struts. I already spent $2400 on repairs. The noise remains. The damage to the parts most likely started long before the warranty expired in January. I found a Technical Service Bulletin describing the repair for this noise issue. The repair described specifies replacing the control arms. I did that in the above described repair. There are many upset consumers complaining in Internet forums about the same problem in 2014-2019 Toyota Corolla’s. I contacted Toyota customer service by email. They told me there was nothing they could do about the problem since the warranty expired 5 years after purchasing the car. I told them I have an 8 year extended warranty. They insisted that there was no 8 year warranty. I offered to send them proof. I have the same problem as shown below. I replaced the control arms and stabilizer bar links. They appeared to be failing. There are many more pages on the internet with the same problem. I reported this to Toyota. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2016 Toyota Corolla. The contact stated that while driving at an undisclosed speed, the vehicle was rear-ended. The contact stated that the air bags did not deploy. The contact stated that the other driver was driving at about 45 MPH when the contact's vehicle was rear-ended. A police report was filed. The contact did not seek medical attention at the scene but later went to the hospital where the contact was treated for whiplash. The vehicle was towed to a repair shop, however the vehicle had not been inspected. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
I have been driving my car since 2016, however since Nov 24, 2023. Incidents that alarm me have happen. I have filed a police report but don't have the funds to get vehicle swept. All of these events occur while I am driving. Passenger windows goes up in and down a lot. Static in my speakers. Steering wheels lock. somethings draining my battery. though I have ensured nothings on or there isn't any short fuses. Doors unlock. Door beeps though someone has had access. Trunk pops open. I am reaching out to NHTSA because my safety is at risk. Is any other Corolla owners reporting this. Please assist me.
The contact's daughter owned a 2016 Toyota Corolla. The contact stated that the vehicle was stolen, and while being chased by the police, the suspect crashed into a supporting beam located on the expressway. The front end of the vehicle was damaged. The air bags did not deploy. A police report was not filed. The contact was unaware of any injuries. The vehicle was towed to a tow lot for the city. The local dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed to be a total loss by the Insurance Provider. The manufacturer was not notified of the failre. The failure mileage was 80,000.
At about 40000 miles on about [XXX] I noticed my paint starting to peel and fade from my roof as time passed it went to my hood and trunk faded and clear coat peeling I took my car to Toyota in Brownsville Tx and there was no recall on paint defect on roof but the associate told me they had 2 Toyota Corollas being fix on recall for same defect as my Red toyota Corolla but those cars are white I don’t understand why my red car with same defect wouldn’t fall under recall I have seen my self a green and blue Corolla on the streets with same issue I have paid my car clear I’m [XXX] can’t afford to paint and car has plenty of years for me but paint is look bad thank u hope for a repose or help INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The car is at very good condition
Toyota has installed several parts on my 2016 corolla that were previous years' parts. In previous complaints, the tires (under 11,000 miles) started to dry rot. When filing the warranty repair, the dealerships and Toyota tried to claim that it was normal. After deep investigation, it was found that the tires were actually over a YEAR older than the release of the vehicle. The tire warranty started when they were sold to Toyota, not when the car was purchased. They did the same thing on Air intake components for the Air filter system for the car. This is the 3rd issue. Since I purchased the lease in 2016. The car constantly had a check engine light. Typically, it was suggested it was a "gas cap pressure check failure". But at all of the routine inspections and services. Dealerships never did anything but clear the code and keep going. I recently went back in to do a "smoke check" as I was getting tired of the code constantly pulling the check engine light. Now, supposedly, it's the Charcol canister. Ironically enough, Toyota had a recall on those items in 2015. I'm suspecting that this part if from that recall part, as it's been an issue (within service notes) to be checked since 2016 and was never suggested or further deep dive into the issue was never done. Now that the warranty is over, I'm supposed to pay another $800+ for the service parts and labor. Which Toyota should be liable for, as I KEPT taking the care to the dealership for warranty service, yet these checks were never done. When the service is underway, I would suggest sending this part to the NHTSA to investigate the old recalled parts are in fact being installed on newer vehicles. As this would be the 3rd item that was from other older models that mysteriously appeared on my 2016 model corolla.
We discovered that there was an explosion of some sort inside the car on the passenger side, which seems to have potentially involve the air bag system and/or electrical around the system, but this is not entirely known. The car was parked at the time and had not been driven for approximately 65 hours. It appears there was a fire but we did not witness. The dash is melted leaving a gaping hole, what appears to be portions of the air bag are partially disintegrated and stuck to the ceiling, the ceiling is charred, the sun visor is melted and distorted, and hanging down, underneath the dash is also melted, and the smell in the car is absolutely stifling. The windshield is shattered in one spot, with additional cracks stemming from that point of contact. The windshield is damaged from the impact from inside the car and is pushing out. The car was locked, there is no evidence of forced entry or attempted forced entry. It has never been in a collision. The car was parked three feet away from our motorhome in the confines of our RV spot at an asphalt campground. The safety of all in the area was at risk, and furthermore, since this explosion was unprovoked, if we had been in the car at the time, it's unimaginable as to what sort of bodily damage the passengers, especially the passenger seat occupant, would have incurred. I do not believe the problem can be reproduced, but the car has yet to be inspected. I am currently awaiting insurance to take the car via tow truck to inspect it. There were no warnings, messages, or other symptoms.
The tire had a blowout on the inside of the tire close to the inner rim. No road debris has been experienced on the trip on 71 N from Columbus to Cleveland. The blowout occured at around 10 PM Saturday (5/13/2023) A tire should not have an inner wall rupture unless the tire has a defect. This tire only has about 9,000 mille of use prior to this situation. Tire Info.Firestone Firehawk 215/45R17 XL91V 50,000 Mile.
I was exiting a freeway offramp and as I was turning at a speed of approximately 35 mph, I had both hands on the steering wheel and full control, but the actual car wheels disengaged from the steering. The car went in a different direction than the steering wheel and hit a wall. I was able to reverse. But, as I kept driving, the steering wheel was not controlling the car wheels correctly. When I would turn the steering wheel, the car's wheels wouldn't obey.
The contact owns a 2016 Toyota. The contact stated that while driving forward into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into a building wall. During the incident, the front end of the vehicle was severely damaged but the air bags did not deploy. The driver sustained a neck injury and the front passenger sustained a bruised rib, both required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 74,000.
Tire wall is separating at the seem, can easly slide a card under separation. Appears it was not properly adhered per mechanic
The wiring inside of the front doors became corroded on two different cars. This resulted in the inability to operate the electric windows of one car. I view this as a safety hazard as the ability to exit the car from the window in an emergency is impaired. Other tasks such as paying tolls is made risky as the door must be opened.
FALKEN 215 45 17 Bought preowned Corolla from Jeep Only dealership. Was told went through 125 point inspection. Brought car to Firestone who told me both rear tires are dangerous to drive. Right rear has bubble on side and split. Left rear split as well. Jeep Only sold car in that condition. If I drove on Freeway and got blow out, could have caused accident, injury or death.
Vehicle rollover totaled and steering wheel ejected no evidence of any airbags none deployed
problem with transmission at low sped code by Toyota p0841 p2829 the car has 35000miles Toyota toll me That I have to change the CVT transmission cost: 7380.$ by Bev Smith Toyota Fort Pierce FL 34982 Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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My seat belt has to be messed around with a lot in order to release my seat belt. I have to press at least 3 to 4 times super hard before my seat belt releases.
Car began with issues switching gears. It would hesitate to go into gear and once it was finally in gear it began to buck. Currently stationed overseas And brought my car to Toyota multiple times and was told they wouldn’t look at it since it’s an American spec Toyota and not a European. After a week of trying to get it fixed with no luck the vehicle began getting worse and wasn’t able to go above 35 miles an hour. Finally the check engine light came on. Brought it into a local mechanic and a P 2820 J code was the issue. After researching online I found that Toyota had a service campaign for the same issues I was having. The problem is with the ECU and the cars solenoid. Currently trying to get it repaired but Toyota will not help since I’m stationed overseas in europe and it’s an American Toyota. Toyota USA has been little to no help with the issue so I have had to stop driving the vehicle since it’s a safety hazard to my family.
Question: What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: Airbags; Yes they car is available to inspect upon request. Question: How was your safety or the safety of others put at risk? Answer: Airbags failed to deploy during a motor vehicle accident. This resulted in injuries that could have possibly been prevented. Question: Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: No. Question: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: No. Question: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: No.
TL* THE CONTACT OWNED A 2016 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) AND THE VEHICLE WAS TAKEN TO HAMER TOYOTA LOCATED AT 11041 SEPULVEDA BLVD, MISSION HILLS, CA 91345, FOR THE RECALL REPAIR. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING APPROXIMATELY 60-65 MPH, THE VEHICLE DRIVING AHEAD OF HER HUSBAND LOSS THE DRIVER'S SIDE REAR WHEEL WITH THE TIRE STILL ATTACHED TO THE RIM. THE CONTACT STATED THAT THE WHEEL STRUCK THE BUMPER OF THE VEHICLE DRIVEN BY HER HUSBAND. THE CONTACT'S HUSBAND THEN DROVE OVER THE WHEEL, CAUSING THE VEHICLE TO LIFT UP OFF OF THE ROADWAY. AFTER WHICH, THE VEHICLE STARTED TO SPIN, HER HUSBAND LOSS CONTROL OF THE VEHICLE, AND CRASHED INTO A CANYON WALL. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT HER HUSBAND SUSTAINED INJURIES TO THE HEAD, UPPER AND LOWER BACK, RIGHT KNEE, AND SHOULDERS. HER HUSBAND WAS TRANSPORTED FROM THE SCENE BY AMBULANCE TO RECEIVE MEDICAL ATTENTION. A POLICE REPOT WAS FILED. THE VEHICLE WAS TOWED TO SWINKS TOWING FACILITY. THE VEHICLE WAS NOT DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED NOR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,808. THE VEHICLE WAS DESTROYED.
I DROVE TO TOYOTA ARLINGTON FOR TIRE ROTATION ON 2/4/21 AND THE CAR WAS RUNNING FINE. ODOMETER WAS 44091 MILES. AFTER LEAVING THE DEALERSHIP, I DROVE ABOUT A MILE THEN THE ENGINE LOST POWER. THE CAR COULD ONLY GO ABOUT 5 MPH. THE CAR JERK UP AND DOWN AS IF I DROVE ON THE RAIL ROAD TRACKS. THE CHECK ENGINE LIGHT, TRAC OFF AND RED STEERING WHEEL SYMBOL LIT UP BUT NOT FLASHING. I WENT BACK TO THE DEALER RIGHT AWAY. I TURNED THE CAR OFF, THE ATTENDANT TURNED IT BACK ON. THE CHECK ENGINE, TRACK OFF AND STEERING SYMBOLS WERE OFF. THE CODE WAS NOT SAVED, SO ON 2/8/21 THE INDEPENDENT SHOP COULD NOT DUPLICATE THE PROBLEM (44132 MILES). ON 2/12/21 THE SAME SYMPTOMS CAME BACK AT 44175 MILES. THIS TIME THE CHECK ENGINE LIGHT FLASHING, TRACK OFF LIGHT AND STEERING WHEEL SYMBOLS CAME ON BUT NOT FLASHING. MY WIFE TURNED THE CAR OFF, WAITED FOR A FEW MINUTES THEN TURNED IT ON. THE CHECK ENGINE LIGHT WAS OFF BUT THE TRAC OFF LIGHT REMAINED ON. IN THE PAST, AFTER I TURNED THE CAR OFF AND TURNED IT ON ONE CLICK, THE SYMBOLS WERE ON, AND WHEN THE IGNITION TURNED ON, THE SYMBOLS WERE OFF. THIS IS A SAFETY ISSUE. THE CAR ALSO SMELL LIKE A BURNING TIRE. WE WERE DRIVING ABOUT 35 MPH ON LANE NUMBER 1 (NEXT TO YELLOW LINES MEDIAN) ON A COUNTY 4 LANES HIGHWAY. THE CAR SLOWED DOWN TO ABOUT 5 MPH, JERK UP AND DOWN AND THE CAR VIBRATES AND IT HAPPENED TWICE IN A WEEK. THE CAR IS ONLY 4.5 YEARS OLD AND ONLY 44175 MILES. THE SECOND INDEPENDENT SHOP READ THE CODE AS P0301, MISFIRED. HE SUGGESTED TO BRING THE CAR TO THE DEALER FOR TOYOTA TO FIX IT UNDER POWERTRAIN WARRANTY. NO REPAIR HAS BEEN DONE YET.
THE AIRBAG LIGHT ON THE PASSENGER SIDE OF THE CAR STARTED BLINKING RED WHEN THE CAR IS OFF, WHEN THE CAR IS ON THE LIGHT SAYS THE AIRBAG IS OFF. I TOOK IT TO THE TOYOTA DEALER LIKE I WAS RECOMMENDED TO DO AFTER CHECKING THE RECALL WEBSITE. AUTO NATION TOYOTA AT 12111 GULF FREEWAY IN HOUSTON TEXAS FOR THEM TO FIX THE PROBLEM.AFTER IN LESS THAN AN HOUR THE SERVICE ATTENDANT CALLED ME AND TOLD ME THAT THE CAR NEEDED THE WINDSHIELD WIPERS REPLACED AND THE AC AND ENGINE FILTERS NEEDED TO BE REPLACED AND IT WAS GOING TO COST 4 OR 5 HUNDRED DOLLARS TO FIX. WHEN I TOLD HER I JUST WANTED THE AIRBAGS FIXED SHE TOLD ME THE CAR WAS READY AND I COULD COME AND PICK IT UP. WHEN I GOT THERE TO PICK IT UP THE AIRBAG LIGHT WAS STILL ON AS IF NOTHING WAS DONE TO FIX THE PROBLEM. WHEN I TOLD HER THAT THEY DID NOT FIX THE CAR THAT THE AIRBAG LIGHT WAS STILL ON. I WAS TOLD THAT THERE IS A LOT OF WORK INVOLVED IN FIXING THE PROBLEM TO WHERE THE LIGHT WOULD GO OF SUCH AS SENSORS, ELECTRICAL, AND COMPUTER RESETTING. AND THAT THEY ARE ONLY REQUIRED TO REPLACE THE AIRBAG. I RESPONDED WITH "THAT WAS NOT WAS I WAS INFORMED. I WAS INFORMED THAT YOU ARE SUPPOSED TO REPAIR THE PROBLEM AND REPAIRING THE PROBLEM MEANS THAT THE LIGHT WOULD GO OFF IN ITS ORIGINAL STATE OR HOW WOULD I KNOW THAT THE PROBLEM IS FIXED." HE SAID I WAS INFORMED WRONG ESPECIALLY IF I GOT THE INFORMATION OFF THE INTERNET. IN OTHER WORDS, HE WAS TELLING ME THAT IT WAS TOO MUCH WORK FOR THEM TO REPAIR FOR FREE. SO WHAT DO I DO NOW, AM I SUPPOSE TO CONTINUE TO DRIVE IN AN UNSAFE CAR I FEEL LIKE BECAUSE I WAS NOT WILLING TO PAY FOR THE SERVICES THAT TO BE REPAIRED THEN THEY WERE NOT GOING TO DO ANYTHING AT ALL. THAT TELLS ME THAT THEY ARE PRICE GOUGING AND DOING ILLEGAL BUSINESS PRACTICES AND SOMETHING NEEDS TO BE DONE IMMEDIATELY .
NEW YOKOHAMA AVID TIRE (WITH LESS THAN 5,250 MILES) BLEW UP ON THE ROAD. ONLY THE RIM REMAINED. SIZE: 205/55R16 91H. DOT 408K6HC1019.
VALVE BODY ASSEMBLY WORE OUT ON THE CAR AT 98,000 MILES AFTER A COMPUTER PATCH WAS APPLIED TO CORRECT AN ISSUE WITH EARLY WEAR ON THE PART VIA A TOYOTA RECALL
TL* THE CONTACT OWNS A 2016 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE STATIONARY AT A RED LIGHT, A PICKUP TRUCK TRAVELING APPROXIMATELY 55 MPH CRASHED INTO THE DRIVER SIDE OF THE VEHICLE. DURING THE CRASH NO AIRBAGS DEPLOYED INCLUDING THE DRIVER SIDE CURTAIN AIR BAGS. THE DRIVER SUSTAINED A HEAD AND SHOULDER INJURIES AND THE FRONT PASSENGER SUSTAINED LOWER BACK INJURIES. BOTH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND POLICE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER FRANK FLETCHER TOYOTA LOCATED AT 2209 S RANGELINE RD, JOPLIN, MO 64804 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 99,000.
TL* THE CONTACT OWNED 2016 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT 30 MPH, AND WAS COMING OFF THE EXIT, THE VEHICLE FLIPPED OVER. THE CONTACT STATED THAT THE VEHICLE DID A THREE SIXTY. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE BACK AND NECK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT HER DAUGHTER WAS NOT AWARE OF HOW THE VEHICLE FLIPPED OVER. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
WHILE DRIVING ON THE FREEWAY THE CAR BLEW A TIRE ON THE REAR LEFT SIDE OF THE VEHICLE. THE TIRE WAS PUNCTURED IN AN AWKWARD LOCATION, CLOSE TO THE INNER WALL OF THE OUTSIDE OF THE VEHICLE. THE TIRE HAD ONLY BEEN DRIVEN FOR 25000 MILES.
TL* THE CONTACT OWNS A 2016 TOYOTA COROLLA. THE CONTACT STATED THAT THE PAINT PEELED ON THE FRONT BUMPER OF THE VEHICLE. THE CONTACT LATER RECEIVED A LETTER FROM THE MANUFACTURER, REQUIRING VEHICLES PAINTED WITH FACTORY APPLIED BLIZZARD PEARL OR SUPER WHITE PAINT TO GO TO A LOCAL DEALER, TO HAVE THE VEHICLE REPAINTED. THE CONTACT TOOK THE VEHICLE TO THE SANSONE TOYOTA LOCATED AT 90-100 US-1, AVENEL, NJ 07001, 732-587-1100, WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS NOT A PAINT PEEL BUT WAS DUE TO AN ACCIDENT. THE CONTACT STATED THAT THE VEHICLE WAS NOT IN AN ACCIDENT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND SIDED WITH THE DEALER. THE CONTACT REPORTED TO THE ATTORNEY GENERAL AND WAS REFERRED TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. *LN *TR
TL* THE CONTACT OWNED A 2016 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE THEIR DAUGHTER WAS DRIVING, SHE FAILED TO STOP FOR A STOP SIGN AND AS A RESULT THE FRONT CRASHED INTO THE SIDE OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND DEEMED TOTALED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED HEAD, NECK, BACK, CHEST, LEGS, KNEE, STOMACH, AND FEET THAT REQUIRED MEDICAL ATTENTION. THE CONTACT HAD CONTACTED THE DEALER (LOWE TOYOTA OF WARNER ROBINS ADDRESS: 375 S HOUSTON LAKE RD, WARNER ROBINS, GA 31088 PHONE: (478) 971-5693) WHO HAD PERFORMED NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) BUT THEY STATED THAT THEY PERFORMED THE RECALL ACCURATELY AND WERE NOT ABLE TO IDENTIFY THE CAUSE OF THE FAILURE DURING THE INCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,967. *LN THE CONSUMER PROVIDED PHOTOS AND POLICE REPORT. *TR
TL* THE CONTACT OWNS A 2016 TOYOTA COROLLA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE CRASHED INTO REAR OF A ANOTHER VEHICLE CAUSING SEVERE DAMAGE TO THE FRONT END. DURING THE CRASH NO AIR BAGS DEPLOYED. THE DRIVER SUSTAINED NECK AND SHOULDER INJURIES. THE FRONT PASSENGER DID NOT REPORT INJURIES. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
TL* THE CONTACT OWNS A 2016 TOYOTA COROLLA. THE CONTACT STATED THAT HER DRIVER'S SIDE SEAT BELT SENSOR WAS DEFECTIVE AND ACTIVATED WHILE ENGAGED. THE VEHICLE WAS TAKEN TO TOYOTA CHULA VISTA (650 MAIN ST, CHULA VISTA, CA 91911) TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS). FOLLOWING THE REPAIR OF THE AIR BAGS, THE FAILURE RECURRED IMMEDIATELY UPON USING THE SEAT BELT. THE CONTACT THEN TOOK THE VEHICLE TO VALLEY HI TOYOTA (14612 VALLEY CENTER DR, VICTORVILLE, CA 92395) WHERE SHE WAS INFORMED THAT SHE WOULD HAVE TO PAY A DIAGNOSTIC FEE TO DETERMINE THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
TL* THE CONTACT OWNS A 2016 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL UPON APPROACHING A STOP SIGN; THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY WITHOUT WARNING. THE CONTACT SWERVED THE VEHICLE TO THE RIGHT TO AVOID HITTING ANOTHER VEHICLE AND HIT A POLE. DESPITE HITTING THE POLE, THE VEHICLE CONTINUED TO ACCELERATE AND HIT ANOTHER POLE, WHICH FINALLY CAUSED THE VEHICLE TO HALT. THE DRIVER'S FRONTAL AIR BAG AS WELL AS THE KNEE AIR BAG DEPLOYED UPON IMPACT WITH THE FIRST POLE. THE CONTACT SUFFERED SORENESS THROUGHOUT HER BODY AND HAD A MINOR CUT ON HER LIP, LEFT INDEX FINGER, AND RIGHT KNEE CAP. THE CONTACT DID NOT SEEK MEDICAL ATTENTION FOR HER INJURIES. THE POLICE WERE CALLED AND A POLICE REPORT WAS FILED. THE CONTACT STATED THAT SHE BELIEVES THE VEHICLE SHALL BE DEEMED TOTAL LOSS HOWEVER, WAS AWAITING INSPECTION BY THE INSURANCE COMPANY. THE VEHICLE WAS INITIALLY TOWED TO A TOW YARD. A FEW DAYS LATER, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT REMAINED IN THEIR POSSESSION. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. *LN CONSUMER STATED RIGHT COMPARTMENT CORNER OF AIRBAG CUT HER KNEES.*JB
2016 TOYOTA COROLLA WITH 30,000 MILES ON ORIGINAL HANKOOK OPTIMO 195/65R H426 TIRES. MY COMPLAINT IS ABOUT COMPLETE TIRE TREAD SEPARATION. DOT# 5MDH DL H. I WAS DRIVING ON A COUNTRY ROAD AT 55 MPH WHEN COMPLETE TIRE TREAD SEPARATION OCCURRED. NO INJURIES, HOWEVER TIRE TREAD SEPARATION DESTROYED INSIDE WHEEL-WELL PLASTIC PROTECTION COVER.
TL* THE CONTACT OWNS A 2016 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2016 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A LEFT TURN AT 5 MPH, THE STEERING WHEEL LOCKED AS AN UNKNOWN WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT IMMEDIATELY DEPRESSED HER BRAKE PEDAL, HOWEVER, THE VEHICLE PROCEEDED TO MOVE FORWARD INDEPENDENTLY DOWN AN INCLINE. THE CONTACT PANICKED AND EJECTED HERSELF FROM THE VEHICLE AS HER VEHICLE THEN HIT A TRAILER THAT WAS ATTACHED TO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED UPON IMPACT. THE CONTACT SUSTAINED INJURIES TO HER LEFT ARM BUT DID NOT RECEIVE ANY MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO LONGO TOYOTA (3534 N, PECK RD, EL MONTE, CA 91731) WHERE IT HAD YET TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND AN INVESTIGATOR WAS SENT OUT TO INSPECT THE VEHICLE. THE INVESTIGATION DETERMINED THE BRAKES WERE NEVER APPLIED PRIOR TO THE COLLISION. THE CONTACT DISPUTED THAT REPORT AND STATED THAT MULTIPLE ATTEMPTS WERE MADE TO STOP THE VEHICLE. THE VEHICLE ALSO HAD BEEN PLACED UNDER NHTSA RECALL NUMBER:20V024000 (AIR BAG). THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS 25,473.
RECEIVED ANOTHER RECALL NOTICE ON ANOTHER TOYOTA COROLLA LE VEHICLE. I HAVE MADE A COMPLAINT IN 2018 WHEN I HAD A PRIOR 2010 TOYOTA COROLLA LE AND THE JIM WHITE TOYOTA DEALERSHIP IN TOLEDO, OHIO HAD MY VEHICLE FOR OVER 1 YEAR- SITTING IN THEIR PARKING LOT WITH NO WORD ON A PART REMEDY- AFTER COMPLAINING TO YOUR ORGANIZATION AND TOYOTA CORPORATE- THE DEALER OFFERED ME THE 2016 TOYOTA COROLLA LE - I HAD TO PUT DOWN $3,000 AND HAVE A HIGHER CAR NOTE- I ALSO EXPRESSED CONCERNS ABOUT EXPERIENCING ANOTHER RECALL WHICH I WAS ASSURED I WOULDN'T- BUT NOW I AM. TOYOTA HAS FAILED ONCE AGAIN. I WAS PART OF THE TOYOTA TAKATA CLASS ACTION LAWSUIT FOR OVER 2YEARS AND RECEIVED A MEASLY $62.00 CHECK FOR ALL THE AGONY I WENT THROUGH. I AM SCHEDULED TO BRING MY VEHICLE IN THIS THURSDAY, APRIL 30, 2020 AT 9:30 AM AND WAS PROMISED I WOULD NOT EXPERIENCE WHAT I HAD BEFORE- BUT WELL SEE AND I WILL KEEP YOU UPDATED.
DOLAN TOYOTA SCION INFORMED ME THAT MY BRAKE CALIPER WAS LEAKING--I WOULD HAVE TO REPLACE THE ASSEMBLY CYLINDER-- IT COULD NOT BE REPAIRED. I NEEDED NEW PADS AND THE ROTORS TO BE RESURFACED. THE CAR WAS UNSAFE TO DRIVE I HAD TO HAVE THEM REPAIR IT. TOTAL BILL: $794.01. THE ISSUE IS WHY DID THIS HAPPEN? SEVERAL MECHANICS AND EVEN THE SERVICE MANAGER AT DOLAN AGREED THAT THIS WAS A RARE EVENT ON A CAR WITH 35651 MILES. IT POINTS TO A DEFECTIVE PART OR A PROBLEM IN THE MANUFACTURING/ASSEMBLY PROCESS. THE WARRANTY HAS RUN OUT ON THIS VEHICLE, BUT I THINK TOYOTA SHOULD ACCEPT SOME RESPONSIBILITY IN THIS CASE. THEY SOLD ME A CAR WITH DEFECTIVE BRAKES THAT COULD HAVE CAUSED AN ACCIDENT. THIS IS A SERIOUS ISSUE. I CALLED TOYOTA MOTOR SALES,USA, INC, I THINK THEY SHOULD BE RESPONSIBLE FOR THE WHOLE $794.01 BILL OR AT LEAST A PART OF IT! THE DISAGREED WITH ME--THEY WANT NO RESPONSIBILITY FOR SELLING ME A CAR WITH DEFECTIVE BRAKES THAT COULD HAVE CAUSED AN ACCIDENT. THIS SHOULD NOT HAVE HAPPENED--THEY ARE RESPONSIBLE. COULD YOU INVESTIGATE? I HAVE INCLUDED A COPY OF THE REPAIR INVOICE AND A COPY OF AN E MAIL FROM TOYOTA MOTOR SALES. MY CASE NUMBER IS:[XXX] AND THEIR NUMBER IS: 800-331-4331. PLEASE LET ME KNOW IF YOU NEED ANY FURTHER INFORMATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *LN*JB
Data synced from NHTSA on May 4, 2026