2020 Toyota Corolla Complaint Log

I WAS DRIVING DOWN A HILL APPROACHING A STOP SIGN WHEN MY BRAKES GAVE OUT AND STOPPED WORKING THE ROAD WAS DAMP AND IT WAS SLIGHT RAIN. I PRESSED DOWN ON MY BRAKES 5 TIMES AND NOTHING HAPPENED TO MAKE THE CAR STOP SO MY CAR KEPT DRIVING TOWARDS A DITCH AND I ALMOST FELL OFF A HILL INTO MORE TREES.

DRIVE ASSIST OCCASIONALLY SWERVES OUT OF LANES AT PARKED VEHICLES, PEDESTRIANS, AND EVEN CARS IN ON COMING LANES. HAPPENS INCONSISTENTLY AND IS UNPREDICTABLE. WHEN THE CAR IS PERFECTLY CENTERED WITH DRIVE ASSIST ON, YOU BEGIN TO LET YOUR GAURD DOWN. WHICH IS WHEN YOU LEAST EXPECT YOUR CAR TO FORCIBLY TURN THE STEERING WHEEL AT AN UNSUSPECTED BICYCLIST.

DEALER STATED THAT THERE WAS A CHEMICAL BUILDUP ON THE INSIDE OF THE WINDSHIELD THAT COULD AFFECT THE SAFETY CAMERA SENSOR (THEY CLAIMED IT WAS PROBABLY WINDEX). DEALERSHIP CLAIMED THAT THE CAMERA ENCLOSURE IS NOT SEALED AND PARTICULATE MAY ENTER THE ENCLOSURE. SAID THE PROBLEM IS NOT COVERED UNDER WARRANTY. WHAT HAPPENS IS SOMEONE IS A SMOKER OR LIVES ON A DIRT ROAD? DOES TOYOTA EXPECT PARTICULATE IN THE ENCLOSURE TO BE ACCEPTABLE? THIS MAY IMPACT THE PERFORMANCE OF THE SAFETY SYSTEMS, ESPECIALLY IF THERE IS SUN GLARE. I BOUGHT THE CAR IN OCTOBER 2019.

WITH ONLY ABOUT 630 MILES ON MY NEW 2020 TOYOTA COROLLA, THE VEHICLE STALLED SHORTLY AFTER I HAD JUST MADE A TURN IN CITY TRAFFIC; I BELIEVE I WAS STOPPED AT A LIGHT, AND IT WOULDN'T START UP AGAIN WHEN I PUT MY FOOT ON THE GAS. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP WHERE I'D BOUGHT IT FIVE MONTHS EARLIER; THEY GAVE IT A THOROUGH INSPECTION, ACKNOWLEDGED THE FACT OF THE STALL, BUT NEVER FOUND THE CAUSE OF IT (COULDN'T "DUPLICATE THE PROBLEM"). THEY HAD NO PROBLEM STARTING THE CAR ONCE IT WAS AT THEIR SERVICE. THIS WAS A ONE-TIME INCIDENT AND I HAVE HAD NO PROBLEMS SINCE; I AM NOW AT OVER 1,400 MILES. BUT IT MAKES ME UNEASY THAT THE SOURCE OF THE ISSUE WAS NEVER UNCOVERED--ESPECIALLY NOW THAT I KNOW THERE IS A RECALL ON 2020 COROLLAS FOR FAULTY FUEL PUMPS. (THE FUEL PUMP WAS THE ONE THING THAT WAS NEVER INVESTIGATED AT THE TIME OF THE STALL; THE SERVICE PERSON DIDN'T THINK IT WAS NECESSARY.)

BOUGHT A 2020 TOYOTA COROLLA FROM SERVCO HAWAII IN FEB 2020. 4 MONTHS LATER CAR WOULD STUTTER, 5 MONTHS LATER CALL STALLED WHILE IN MOTION, IN HEAVY TRAFFIC, ON A STREET, ON A STRAIGHT AWAY. I ALMOST GOT REAR ENDED. CAR HAS LESS THAN 5000 MILES. SERVCO HAWAII COULD NOT DUPLICATE THE STALL AND ASKED ME TO TAKE THE CAR BACK AND MONITOR IT. I REFUSED BECAUSE I COULD ENDANGER MYSELF AND OTHERS.

A GLARE FROM THE STEERING COLUMN PREVENTS YOU FROM SEEING THE INSTRUMENT CLUSTER DURING THE DAY. HAZARDOUS AS YOU CAN'T SEE YOUR SPEED OR THE INFORMATION SCREENS ABOUT THE VEHICLE. CAR IS AFFECTED ANYTIME DURING THE DAY.

TL* THE CONTACT OWNS A 2020 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING, THE AIR BAG WARNING LIGHTS AND SEVERAL OTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT SHE WAS UNABLE TO DETERMINE WHAT OTHER WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO KENDALL TOYOTA (10943 S DIXIE HWY, PINECREST, FL 33156), BUT WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE REMAINED AT THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30.

TL* THE CONTACT OWNS A 2020 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TOYOTA OF FORT WALTON BEACH LOCATED AT 777 BEAL PKWY NW, FORT WALTON BEACH, FL 32547, TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,589.*JB

TL* THE CONTACT OWNS A 2020 TOYOTA COROLLA. THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS MANUFACTURED WITHOUT A HEAT SHIELD. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT IT WAS POSSIBLE FOR THE EXHAUST TO GET HOT ENOUGH TO CAUSE A VEHICLE FIRE. THE VEHICLE WAS TAKEN TO THE BILL PAGE TOYOTA LOCATED AT 2923 ANNANDALE RD, FALLS CHURCH, VA 22042, AND IT WAS CONFIRMED THAT THE VEHICLE WAS NO LONGER MANUFACTURED WITH A HEAT SHIELD. THE CONTACT WAS INFORMED THAT AN AFTER-MARKET PART COULD BE PURCHASED AND INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT OTHER VEHICLE MANUFACTURERS MANUFACTURED THEIR VEHICLES WITH HEAT SHIELDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

I WAS WAITING AT A STOPLIGHT WITH MY FOOT ON THE BREAK WAITING FOR IT TO TURN GREEN. I TURN THE WHEEL TO MAKE A LEFT TURN AND PUT MY FOOT ON THE GAS AND THE CAR DIEDALL THE BUZZERS WHISTLES AND LIGHTS WERE FLASHING ON THE DASHBOARD.. I WAS ABLE TO SHIFT THE CAR TO PARK AND BACK TO DRIVE BUT NOTHING HAPPENED I WAS IN THE MIDDLE OF TRAFFIC ON A BUSY STREET AND WAS JUST GETTING READY TO CALL THE TOW TRUCK WHEN I DECIDED TO TURN THE CAR OFF. WHEN I TURNED IT BACK ON IT WAS FINE AND I WAS ABLE TO TURN LEFT. THAT HAPPENED TO ME TWICE ON DIFFERENT OCCASIONS. THIRD TIME I WAS TURNING INTO A DRIVEWAY AND A TRUCK PULLED IN FRONT OF ME I HAD TO PUT MY FOOT ON THE BREAK. AND THEN I PUT MY FOOT ON THE GAS AND TURNED LEFT THEN RIGHT INTO THE DRIVEWAY AND IT DIED. ITHE DASHBOARD SAID PUT IN PARK WHEN I PUT IT IN PARK IT SAID ENGINE POWER LOW. THE FIRST TIME I TOOK IT IN TO TOYOTA I WAS SITTING THERE FOR SIX HOURS AND THEY COULD FIND NOTHING WRONG. THEY TOLD ME THEY WERE WORKING WITH CORPORATE AND NO ONE HAD AN ANSWER FOR ME. AFTER THE THIRD TIME I CALLED CORPORATE AND WAS DEALING WITH A WOMAN WHO WAS VERY PROFESSIONAL AND TRY TO BE HELPFUL AND TOLD ME TO TAKE A BACK TO THE DEALERSHIP. I TOOK A BACK LEFT IT FOR TWO DAYS AND THEY COULD FIND NOTHING WRONG. THE OUTCOME WAS THAT IF IT HAPPENS AGAIN I SHOULD HAVE IT TOWED BACK TO THE TOYOTA DEALER AND NOT TURN IT ON. I AM VERY CONCERNED I AM WORRIED ABOUT DRIVING AND HAVING SOMEONE CRASH IN TO ME IF MY CAR STOPS IN THE MIDDLE OF TRAFFIC. I HAD A TOYOTA BEFORE AND IT WAS FINE BUT I HAVE TO TELL YOU IF I GET THROUGH THIS ONE WHICH IS A LEASE I WILL NEVER BUY ANOTHER ONE AGAIN

TROUBLE SHIFTING DOWN FROM 3 TO 2

THE REGULAR HEADLIGHT BEAMS DO NOT LIGHT UP THE ROAD. THEY LIGHT HALF OF THE ROAD. THE ROAD IN FRONT OF THE DRIVER IS COMPLETELY DIM. THE ONLY WAY TO MORE THAN A CAR LENGTH IN FRONT OF THE CAR IS TO ACTIVATE THE HIGH BEAMS. EVEN THEN YOU ARE LIMITED ON HOW MUCH LIGHT THE HEADLIGHTS PUT ON THE ROAD. I AM BLINDED BY ONCOMING CARS. I CANNOT SEE DEER WHEN THEY JUMP OUT FROM THE SIDE OF THE ROAD. I CANNOT READ ADDRESS SIGNS THAT ARE BASICALLY REFLECTIVE AND IN FRONT OF THE CAR ON THE ROAD UNLESS I DRIVE DIRECTLY UPON THEM AND SHINE THE HIGH BEAMS.

I WAS DRIVING DOWN THE ROAD AND MY DRIVER WINDOW BLEW UP. YES, IT BLEW UP INTO A MILLION PIECES ALL OVER ME AND HIT MY FACE. NOTHING HAD HIT MY WINDSHIELD. NONE OF MY WINDOWS WERE DOWN. I THOUGHT I WAS GETTING SHOT AT, THE NOISE OF IT BLOWING TERRIFIED ME! I TOOK MY CAR TO TOYOTA AND SAID THERE WAS NOTHING THEY COULD DO!! MY WARRANTY WON'T EVEN COVER IT! IT'S 700 DOLLARS TO FIX IT. I KNOW THIS WAS NOT MY FAULT AND NOTHING HIT MY WINDOW IT WOULD HAVE NOT EXPLODED IF THAT WAS THE CASE. *TR

ON SLOW BRAKING AT SPEEDS LIKE 1-2MPH, THE PEDAL VIBRATES WITH SPRING EFFECT. THE ISSUE IS WITH BRAKE PEDAL SPRING WHICH TOYOTA IS NOT READY TO FIX. SHOWN TO DEALERSHIP, AND SERVICE DIRECTOR AT DEALERSHIP SAID THEY CANNOT REPRODUCE THE ISSUE AND SENT ME AWAY. SECOND TIME, I FILED COMPLAINT AND HAD TOYOTA TECH HAD A LOOK ON IT, THE DEALERSHIP DIRECTOR THEN UPDATED ME SAYING THAT TOYOTA TECH WAS ABLE TO FEEL THE SPRING VIBRATION AND THEY DON'T HAVE A FIX FOR IT NOW AND THE SPRINT VIBRATION EXISTS ON ALL NEW 2020 MODEL TOYOTA COROLLA'S. REQUEST TOYOTA TO ISSUE A FIX FOR THIS AND ADDRESS THE ISSUE.

THIS IS THE THIRD TIME THAT WHEN I WAS TRYING TO PARK MY CAR AFTER COMPLETELY STOPPED THE CAR (BRAKED WHILE THE CAR IS IN THE DRIVE) THEN MOVE MY STICK SHIFT TO REVERSE AND THE STICK SHIFT IS FULLY IN REVERSE BUT CAR MOVES FORWARD. *BF*JB

2020 MODEL/4-MONTHS OLD: A STRESS FRACTURE OF THE WINDSHIELD OCCURRED SUDDENLY FOR NO APPARENT REASON. UPON INSPECTION THE FRACTURE STARTED AT THE POINT OF INSTALLATION UNDER THE HOOD WITH NO OTHER OBVIOUS SIGNS OF DAMAGE OR IMPACT. THE FRACTURE STARTS AT THE EDGE OF THE GLASS AND RUNS UP TO EYE-LEVEL, THEN RUNS ACROSS THE WINDSHIELD.

EVERY TIME IT RAINS THE DOORS GETS FILLED UP WITH WATER FROM THE RAINFALL

I'VE BEEN BEGINNING TO HEAR A NOISE IN MY BREAKS I ASKED A MECHANIC AND HE SAID IT'S TOO SOON FOR MY NEW CAR TO HAVE BREAK PROBLEMS HE SAID HE'S NEVER HEARD SUCH THE WEIRD NOISE BEFORE ESPECIALLY ON A NEW CAR

Unknown, I can send photos. it comes with new Toyota Description of Complaint Please provide a narrative which describes the problem(s) or concern(s) you are having with your vehicle. Toyota put a cheaper, lower quality tires for my car, it damaged my front bumper when we go curve roadon CA state. I asked Toyota for warranty bumper 2020, they said "you made it". After I replace the badtires with Costco tires, no more bumper issue as before, so I know the reason. I , Costco tire service made3 parties to Tire Inc Yokohama. Yokohama agreed to refund, but need go with Toyota, Toyota rejected.First tire was down March 16, 2020 with 797 miles, the second down June 22, 2020 with 1608 miles, thirdtires down Dec 17, 2020 with just 2745 miles and 4th tire down 12225 miles on April 14, 2023.Specific Arbitration Defect(s) Please summarize the specific defect(s) you would like Arbitrator to address. Please be as succinct aspossible. When I purchased, I asked the Hamer Toyota, "Are your tires good? I saw online people claimed Toyotaput bad quality, cheaper tires on new cars", the selling man said"No, they are good as cars, online mightbe posted by Honda or others". I said"if bad, you will refund me tires cost". He said "Of course". I can email you more documents and photos. Yokohama agreed to refund, but need Toyota to refund, it comes with 5 years warranty. But Toyota did not refund me. Thanks.

WHEN DRIVING OR GOING OVER BUMPS IT SOUNDS LIKE THERE'S A ROCK STUCK SOMEWHERE UNDERNEATH THE VEHICLE

RE: Front bumper issue Toyota case The car comes with a front bumper that is not good for CA road conditions When I purchased the new car, and tried to leave the dealership, its front bumper came off slightly, a man stopped me and told me, I asked the selling man, who put it back and told me "its design for easy way, you can put back.". I also showed him there is no tight lock, both sides missed two locks too, the selling man said that is the way. About 200 miles, this happened again, I put it back. It happened again and again. Finally I felt this is not right. I contacted Toyota for warranty service 2021. Toyota sent me to a dealership. They did not have any body shop, but a service dept. He put it back for me, and said "you got a scratch that made it". The CA driveway always have curve, the tiny scratch is common. It will not make the bumper off. I showed him two cars in the dealership with more serious scratch but bumper is not off at all. This now happened to my other side, I contacted Toyota again, They sent me to dealership again, the service man said "Your scratch made it. " I told that I showed two body shops and both told "This kind car comes with this issue, not good for design and for CA road conditions". I gave body shop numbers to him, he did not call and ask me to get a letter from them, and said :"We are service, not good for body". Then I asked :How can you say the scratch made it if you are not the body shop, and not good at that? The car was just 9500 miles now. I got 5 new Honda, one was 2012 now, they got the similar scratch and bumper is good. The Honda was 39000 miles now. This car design is not good for CA road conditions, and a tiny scratch will make the front bumper off, in fact its back bumper also up and down, I need put too. All above happened in the local driving. If it is on the highway, it is not safe. Also if Toyota put this information on ads, who will buy this kind car? Thanks,

WHEN I WAS DRIVING ON THE WAY TO WORK. OTHER CAR FROM THE SIDE HIT TO MY CAR. I WORE THE SEATBELT BUT THE AIRBAGS DIDN'T WORK. ONE DAY, AFTER THE ACCIDENT MY BODY FELT HURT ESPECIALLY THE SHOULDER AND THE BACK. I WENT TO SEE A CHIROPRACTOR TO CHECK THEN THEY SAID I NEEDED TO DO TREATMENT AT LEAST A FEW MONTHS.

I KEEP HAVING ISSUES WHERE RADAR CRUISE AND LANE ASSIST SHUT OFF RANDOMLY WITH THE MESSAGE THAT RADAR CRUISE IS UNAVAILABLE . THIS HAS HAPPENED SINCE NEW AND HAS BEEN LOOKED AT BY TOYOTA 4 TIMES WITH NO REPAIR

IN AN EMPTY PARKING LOT AROUND NOONTIME ON A SUNNY DAY, I WAS TRYING TO PARK MY CAR. THE CAR WAS IN DRIVE FORWARD MODE. I FULLY STOPPED FOR PARKING THE CAR; I HAD TO BACKUP A LITTLE BIT. AFTER FULL STOP (TO PROTECT MY TRANSMISSION), I MOVED THE GEAR STICK FROM DRIVE TO REVERSE AND DRIVE STICK WAS SHOWING ME, I AM IN REVERSE, BUT THE CAR INSTEAD OF GOING BACK, STARTED MOVING FORWARD. FORTUNATELY, THE PARKING LOT WAS EMPTY AND NOBODY GOT HURT, OTHERWISE THIS WOULD HAVE SERIOUSLY INJURED SOMEBODY IN FRONT OF THE CAR. HOWEVER, WHEN I MOVED THE DRIVE STICK FROM DRIVE TO PARK AND THEN COME BACK TO REVERSE THIS DID NOT HAPPEN. I STARTED SEARCHING IN INTERNET WHETHER ANYBODY ELSE HAS EXPERIENCED THE SAME PROBLEM. I FOUND OUT THAT OTHER PEOPLE HAVE EXPERIENCED THE SAME PROBLEM AND FOR FIXING THE PROBLEM WHAT THEY HAD TO DO HAD TO UPDATE THE CAR'S COMPUTER SOFTWARE, OTHERWISE IF ONE AFTER FULL STOP GOES FROM DRIVE DIRECTLY TO REVERSE, THE CAR MIGHT START GOING FORWARD. THIS PROBLEM, WITHOUT SOFTWARE UPDATE CAN HAPPEN ONLY IN CERTAIN BATCH OF THE CARS. SO MAKE SURE YOU TEST YOUR CAR AND IF YOU HAVE THE SAME PROBLEM, DO NOT DRIVE THE CAR AND TAKE IT BACK TO THE DEALER FOR SOFTWARE UPDATE. *BF CONSUMER STATED IT RECURRED SEVERAL TIMES.*JB

THE BATTERY TRAY (PART NUMBER 74404-12560) WHICH HOLDS THE VEHICLE'S BATTERY CREATES AN UNSAFE CONDITION. I NOTICED THE BATTERY TRAY IS DESIGNED TO FIT ONLY THE PANASONIC BATTERY THAT CAME WITH THE VEHICLE. THUS, IT IS IMPOSSIBLE TO REPLACE A DISCHARGED OR DEFECTIVE PANASONIC BATTERY WITH A STANDARD BCI GROUP NUMBER BATTERY WHICH ARE READILY AVAILABLE IN RETAIL STORES. THIS SITUATION WILL CAUSE MOTORISTS TO BECOME STRANDED AND IS ESPECIALLY UNSAFE IF THE PANASONIC BATTERY FAILS AND NEEDS TO BE REPLACED IN THE WINTER. TOYOTA SHOULD BE REQUIRED TO RECALL THE 2020 COROLLA AND REPLACE THE BATTERY TRAY WITH A NEW TRAY DESIGNED TO FIT A STANDARD BCI GROUP BATTERY. *LN*JB

THE DRIVERS SIDE HEAD LIGHT HAS A V SHAPE "VOID" IN ITS PATTERN AND MAKES THE CAR UNSAFE TO DRIVE AT NIGHT. THE PASSENGER SIDE DOES NOT EXHIBIT THIS SAME PATTERN, SO WHEN NEGOTIATING A LEFT HAND CURVE, THE VOID IS VERY NOTICEABLE AND MAKES SEEING UP AHEAD IN THE DISTANCE VERY DIFFICULT (NOT POSSIBLE). THIS HAPPENS TO FALL IN THE AREA OF WHAT I WOULD CALL MY "LOOK AHEAD DISTANCE" AND AS SUCH MAKES THE CAR UNSAFE TO DRIVE AT NIGHT. THIS "VOID" IS NOT PRESENT WHEN THE HEAD LIGHTS ARE PUT ON "HIGH", SO I FEEL IT IS A LED LIGHT BULB ISSUE MORE THAN ANYTHING ELSE...BUT THE SERVICING DEALER REFUSES TO FIX THIS PROBLEM CITING A SIMILAR 2020 COROLLA DISPLAYS THE SAME PATTERN. THEY PULLED ANOTHER CAR INTO THE SHOP AND DISPLAYED IT ALONG WITH MINE AGAINST A WALL. WHILE I AGREE THE PATTERNS ON THE WALL LOOKED SIMILAR, THIS WAS NOT A GOOD TEST BECAUSE YOU NEED TO SEE WHAT PATTERN OF LIGHT IS CAST DOWN RANGE AT NIGHT. PLEASE SEE ATTACHED PICTURE. IF ALL NEWER MODEL COROLLA SE EXHIBIT THIS LIGHT PATTERN, THAN THE VEHICLES NEED TO BE RECALLED AND FIXED ALONG WITH MINE.

GAS TANK FILLER NECK MADE OF PARTIAL PLASTIC. WON'T SEAL WITH GAS PUMP NOZZLE. MUST USE TWO HANDS TO PUMP GAS. ONE HAND HOLDING HANDLE WHILE OTHER HAND MUST HOLD NOZZLE APPLYING PRESSURE TO CREATE A SEAL TO PUMP GAS. SOMETHING LUCKY ABLE TO SET HANDLE ON AUTO FILL, BUT VERY LOOSE SEAL AND WOULD POP OUT WITH THE LIGHTEST VIBRATION AND HANDLE FALL OUT OF FILL NECK SPILLING A LOT OF GASOLINE ON THE GROUND. HAPPEN AT 3 DIFFERENT GAS STATION. ONE TIME SPILLING GAS ON GROUND WAS WITH HEALY BRAND NOZZLE.

ON MORE THAN ONE OCCASION I WAS GOING BETWEEN 5-10 MILES AN HOUR AND THE CAR SPUTTERED AND FELT LIKE IT WAS GOING TO SHUT OFF. I TOLD THE DEALERSHIP WHEN I TOOK THE CAR IN FOR REGULAR SERVICE AND THE TOLD ME THE COMPUTER DID NOT FIND ANYTHING WRONG AND THEY COULD NOT REPLICATE THE PROBLEM WHEN DRIVING IT. ALSO WHEN ACCELERATING THE CAR WILL MAKE A CLUNKING SOUND. AGAIN THE DEALERSHIP DENIED A PROBLEM. THESE ISSUES HAVE HAPPENED MULTIPLE TIMES

TL* THE CONTACT OWNS A 2020 TOYOTA COROLLA. WHILE DRIVING 60 MPH THE WINDSHIELD CRACKED WITHOUT WARNING OR IMPACT. ADDITIONALLY, WHILE VEHICLE WAS PARKED THE WINDSHIELD CRACKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THE WINDSHIELD NEEDED TO BE REPLACED. THE CONTACT CALLED AND INFORMED NALLEY TOYOTA UNION CITY 4115 JONESBORO RD, UNION CITY, GA 30291, (770) 284-8361) ABOUT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 20. THE VIN WAS NOT AVAILABLE.

ENGINE ABNORMAL SHIFT DOWNWARD WHILE DRIVING REGULARLY. I FEEL THE SHIFT IS NOT SMOOTH EVEN FEELS LIKE A DEFECT IN THE ENGINE SHIFT SYSTEM 17,000 MILES MOSTLY HAPPENS REGULARLY DRIVING ON CITY STREETS AND A BIT LESS HAPPENS ON THE PARKWAY BUT DOES HAPPEN. THE SHIFTS ARE HARD TO IGNORE I REMEMBER THE VERY TIME I FELT IT ON 10,000 MILES AND IT WOULD ABLE OCCASIONALLY AND NOW IT'S HAPPENING EVEN MORE FREQUENTLY THAN I CAN POSSIBLY SAY THIS IS AN ONGOING DEFECT AND GROWING TO BE A PROBLEM EVEN MORE SO.

WILL DRIVING THE CAR DECELERATED AND WOULD NOT GO PASS 20MPH. BREAK,ENGINE,ECT. LIGHTS TURNED ON. THE CAR HAS ONLY 1345 MILES. SO FAR IT HAS HAPPENED TWICE. SECOND TIME GOING TO THE DEALERSHIP.

TL* THE CONTACT STATED WAS EMPLOYED BY HERTZ RENTAL CARS. THE CONTACT STATED THAT A 2020 TOYOTA COROLLA CAUGHT ON FIRE. FIRE NOTICED 3-4 HOURS AFTER VEHICLE WAS PARKED AND DRIVING OUT A PARKING LOT. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGHISED THE VEHICLE. A FIRE DEPRTMENT REPORT WAS TAKEN WITH FILE #111520199429275. THE CONTACT STATED THAT AFTER THE VEHICLE RENTER WAS DRIVING THE VEHICLE OUT OF A PARKING LOT AFTER BEING PARKED FOR 3-4 HOURS, FLAMES WERE NOTICED COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE RENTER EXITED THE VEHICLE AND NOTICED FLAMES COING FROM UNDER THE FRONT DRIVER'S SIDE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRES. A FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE WAS DEEMED A TOTAL LOSS. THE CONTACT WAS UNAWARE IF THE CAUSE OF THE FAILRUE WAS DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,190.

Rear passenger door on left side of vehicle fills with water everytime it rains or vehicle is washed. This is causing the body to prematurely rust and it's also sloshing onto electrical components in door which I fear can cause unpredictable and unforseen components to fail. Also beginning to cause an odor on the interior of vehicle. The vehicle was taken to the dealership from which it was purchased and they simply pulled a rubber stopper from bottom of door and stated that was the only remedy approved and provided through Toyota. Since said remedy was applied door has plugged on three more occasions and was taken back to dealership on only one of the subsequent incidents at which time was told by a service personnel again that to pull the rubber stopper from bottom of door was their only means of repair. Which was also on the day of that this was written and reported. Water was first heard in the door approximately four four months after purchase but was believed to be the fuel in the fuel tank sloshing around. It was approximately 10 months after purchase it was realized that it was water in rear door.

EXITING FREEWAY. MADE A LEFT. SLOWED DOWN AT RED LIGHT. REALIZED THE CAR WASN'T STOPPING. SLAMMED BRAKE PEDAL TO FLOOR. CAR CONTINUED TO MOVE AND HIT ANOTHER CAR. POLICE REPORT MADE. COLLISION LOCATION AT 3520 MASSACHUSETTS AVE, LEMON GROVE, CA 91945. THIS IS A NEW CAR AND NO REASON FOR BRAKES TO NOT BE WORKING.

2020 TOYOTA COROLLA SE -(VEHICLE PURCHASED NEW) (CVT TRANSMISSION) UPON MINIMAL TO NORMAL ACCELERATION VEHICLE MAKES A HARD SHIFT FEEL LIKE A BUMP KICK IN ACCELERATION OF SPEED BETWEEN 8-9 MPH. WILL FEEL MORE OF A HARD SHIFT AT TIMES IF COASTING WITH MINIMAL SPEED THEN TO THE NORMAL ACCELERATION (START AND STOP TRAFFIC TYPE OF CONDITIONS). PERIODICALLY ONCE REACHING TO SPEED OF 36 MPH SEEMS LIKE THE TRANSMISSION IS STARTING TO SLIP THEN CONTINUES WITH NORMAL OPERATION. WHILE SEDENTARY AT STOP LIGHT VEHICLE HAS HAD LOSS OF POWER IN AND OUT NEAR STALLING OUT. SEPARATE OCCASION WITHOUT THE AIR CONDITIONER BEING ON, A ROUGH IDOL TOOK PLACE. AT TIMES IF PUT IN SPORTS MODE SHIFTING IS SMOOTH WITHOUT TOO MUCH TROUBLE; WITH EXCEPTION OF AT HIGHER SPEED OPEN ROAD REMOVING OFF THE GAS PEDAL WILL MAKE A WHINING HIGH REV NOISE LIKE THE TRANSMISSION WENT OUT AND DID NOT DOWN SHIFT EVEN WITH PRESSURE APPLIED TO THE BRAKE. WILL THEN DOWN SHIFT AFTER APPROXIMATELY 15-20 SECONDS. LANE DEPARTURE INDICATORS HAVE GONE OFF WITHOUT THERE BEING A CORRECT RESPONSE FOR THAT ACTION TAKING PLACE. VEHICLE HAS BEEN OWNED FOR LESS THAN NINETY DAYS AND APPEARS TO CONTINUALLY FURTHER IN ITS DEFECTS.

WAVY WINDSHIELD.DISORIENTING WHEN IN MOTION. DEALER SAID ALL VEHICLES HAVE THIS. I HAVE CHECK AND ALL DO NOT. THEY SAID IT IS KNOWN BUT NOT A DEFECT. I BELIEVE IT IS POOR LAMINATION AND ALONG WITH A BAD VIEW MAY NOT PROTECT IN AN ACCIDENT. I DON'T BELIEVE IT IS 'NORMAL"

BETWEEN 10 AND 20 MPH OCCASIONALLY, NOT ALWAYS, THERE IS A HARD SHIFT THAT DOESN'T FEEL NORMAL. IT IS USUALLY UNDER LIGHT ACCELERATION AND CONDITIONS. EVEN TRYING TO MIMIC IT UNDER THE SAME EXACT CONDITIONS, SOMETIMES IT WILL SIMPLY NOT DO IT.. SOMETIMES IT WILL BE A HARD THUMP. OTHER TIMES IT WILL FEEL PREMATURE. (SHIFTING BEFORE IT SHOULD) I WANTED TO BELIEVE IT IS THE TRANSITION FROM THE LAUNCH GEAR TO THE CVT BUT THE TIMING OF THE TRANSITION AND THE DEGREE OF THE HARD SHIFT EVEN UNDER THE SAME CONDITIONS TENDS TO VARY CONSIDERABLY.

VEHICLE HAS A VERY HARD SHIFT OUT OF LAUNCH "FIRST GEAR" WHEN LOW ON FUEL OR THE ENGINE IS COLD. DEALERSHIP (SHEEHY TOYOTA IN FREDERICKSBURG VA) AND COULD EXPERIENCE THE SAME FEELING ON LIGHT TO MODERATE ACCELERATION. I INFORMED THE DEALERSHIP THAT THE FEELING THEY WERE EXPERIENCING IS MINOR COMPARED TO WHAT IT USUALLY FEELS LIKE WHEN DRIVING. THEY EXPERIENCED THE SAME THING WHEN DRIVING ANOTHER 2020 COROLLA OFF THE LOT WITH LIGHT TO MODERATE ACCELERATION. THEN A DAY LATER THEY DROVE ANOTHER 20202 COROLLA SUPPOSEDLY FOR ANOTHER 30 MINUTES AND COULD NOT DUPLICATE THE HARD SHIFT AND NOTED THAT WHEN DRIVING BOTH THE CUSTOMERS CAR AND A NEW CAR THE SHIFT FEELING VARIED FROM TIME TO TIME SO THERE WAS NOTHING THEY WOULD DO. THEY ALSO SAID THEY CONTACTED THE ENGINEERS AT TOYOTA WHO SAID THAT THIS HARD SHIFT FEELING WAS NORMAL. LOOKS LIKE TOYOTA IS BACK AT IT WITH JUST DENY EVERYTHING AND HOPE THE PROBLEM GOES AWAY. VERY UNHAPPY WITH MY EXPERIENCE ESPECIALLY WITH HOW TOYOTA HAS HANDLED THIS SO FAR. I WILL NOT GO AWAY UNTIL THEY FIX THIS PROBLEM.

AFTER ANOTHER DRIVER FAILED TO YIELD RIGHT-OF-WAY, I EXPERIENCE A FAULT WITH THE AUTOMATED DRIVING ASSIST SYSTEM WHICH DURING A MERGE OF TWO HIGHWAYS IN CALIFORNIA; AND FAILURE OF ROAD STRUCTURES ALLOWED AN OLDER PASSENGER TRUCK TO HIT THE TOYOTA'S DRIVER'S REAR TIRE AND WHEEL WELL AT A HIGH RATE OF SPEED WITHOUT EVASIVE, DEFENSIVE OR WARNING FROM THE 2020 COROLLA HYBRID'S

THE VEHICLE WAS TRAVELING EASTBOUND ON US 20 IN WOOD COUNTY OHIO WHEN IT WAS INVOLVED IN A HEAD ON COLLISION WITH A WESTBOUND VEHICLE. THE WEBBING WHICH ATTACHES THE SEATBELT BUCKLE TO THE VEHICLE FAILED AND TORN CAUSING THE SEATBELT TO COME FREE, UNABLE TO RESTRAIN THE DRIVER. THE DRIVER ULTIMATELY SUFFERED FATAL INJURIES IN THE COLLISION. THIS IS BEING SUBMITTED BY OHIO STATE HIGHWAY PATROL CRASH RECONSTRUCTION.

WE BOUGHT THE CAR ON 07-29-19 AND ON 08-04-19 WHILE DRIVING HOME FROM MARYLAND THE CAR SENSOR LIGHTS STARTED FLASHING AFTER ONLY 250 MILES ON THE CAR. THE FLASHING LIGHTS WERE FOR BRAKES AND PARKING BRAKE, LANE DEPARTURE AND ASSIST, BACK UP AND FRONT CAMERA, CHECK ENGINE, TIRE PRESSURE, HEAD LIGHTS, AND RSA MALFUNCTIONS. BASICALLY THE ENTIRE SAFETY SYSTEM OF THE CAR MALFUNCTIONED WHILE I WAS DRIVING. THIS HAPPENED ON FIVE DIFFERENT OCCASIONS WHILE DRIVING IT. 7-29-19, 8-2, 5, 9-19 AND THE CAR WAS IN MOTION EACH TIME WHILE ON A HIGHWAY. I HAD IT TO THE DEALER TWICE AND THEY ARE STILL WORKING ON IT. THE FIRST TIME THEY SAID THE CAR NEEDED TO BE REPROGRAMMED AND THEY COULDN'T DUPLICATE THE PROBLEM AND THE SECOND TIME THE SERVICE MANAGER IS CLAIMING IT IS A WIRE WHICH I FIND IT DIFFICULT TO BELIEVE SINCE THERE ARE MULTIPLE CODES AND I DON'T THINK THEY ALL GO THROUGH ONE WIRE. OUR FAMILY DOES NOT FEEL COMFORTABLE DRIVING THE CAR WHEN ALL OF THESE LIGHTS ARE FLASHING AND NOT KNOWING IF THE CAR IS SAFE TO DRIVE AND IF THE SAFETY FEATURES IN THE CAR WILL OPERATE PROPERLY. I HAVE VIDEO AND PICTURES OF THE CODES THAT WERE FLASHING IF NEEDED. I COULD NOT UPLOAD THEM DUE TO THE SIZE OF THE FILES.

07/09/19 - THREE DAYS AFTER TAKING DELIVERY OF A BRAND NEW 2020 COROLLA SEDAN, MY CAR STALLED IN THE MIDDLE OF A BUSY CITY STREET. I WAS STATIONARY WITH FOOT ON THE BRAKE WAITING TO MAKE A LEFT TURN. WHEN I TOOK MY FOOT OF THE BRAKE AND ATTEMPTED TO ACCELERATE, IT HAD A COMPLETE POWER FAILURE. RED WARNING LIGHT CAME ON SAYING ENGINE POWER LOW. I WAS UNABLE TO START THE CAR AGAIN FOR SEVERAL MINUTES. I WAS NEARLY HIT BY CARS GOING AROUND ME. I TOOK IT TO THE DEALER FOR SERVICE AND THERE WERE NO ERROR CODES AND THEY COULD NOT DUPLICATE THE PROBLEM. 08/06/19 - MY BROTHER WAS DRIVING ON A HIGHWAY IN STOP AND GO CONDITIONS DURING RUSH HOUR TRAFFIC. WITH HIS FOOT ON THE GAS PEDAL, THE ENTIRE VEHICLE JERKED OR JUMPED SEVERAL TIMES IN SUCCESSION, STOPPED AND THEN DID THE SAME THING TWICE MORE. IT FELT AS IF IT WAS GOING TO LOSE POWER OR NOT GETTING ENOUGH GAS. I TOOK IT BACK TO SAME DEALER FOR SERVICE. ONCE AGAIN, NO ERROR CODES AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. SERVICE FOREMAN TOLD ME THOSE 2 INCIDENTS WERE DEFINITELY RELATED. I REPORTED BOTH ISSUES VERY DANGEROUS INCIDENTS TO TOYOTA CUSTOMER SUPPORT AS I FEEL THAT I AM DRIVING AN UNSAFE VEHICLE. AT FIRST, THEY WERE RECEPTIVE AND EVEN SENT A TOYOTA FACTORY REPRESENTATIVE TO INSPECT THE CAR. THEN MY CASE MANAGER TOLD ME THEY FOUND NOTHING WRONG AND "COULD NOT VERIFY MY CONCERNS". SHE SAID THERE WAS NOTHING MORE THEY COULD DO AND THERE WERE NO REPAIRS TO BE MADE. AFTER DOING MORE RESEARCH ONLINE, I FOUND THAT THE 2019 COROLLA HATCHBACK WAS RECALLED IN DECEMBER 2018 TO REPLACE THE CVT TRANSMISSION DUE TO A MANUFACTURING ERROR THAT COULD CAUSE LOSS OF MOTIVE POWER. THE INFO I READ STATED THE EXACT SAME ENGINE IS IN THE 2020 COROLLA SEDAN, BUT IT HAS NOT BEEN INCLUDED IN A RECALL. I AM VERY CONCERNED FOR MY SAFETY, AS WELL AS THAT OF MY PASSENGERS, AND OTHER VEHICLES.

FIRST DAY AFTER I GOT THE CAR COMING OUT OF MY DRIVEWAY FRONT OF THE CAR SCRAPED THE GROUND AND THE FRONT FENDER POPPED OFF THE CAR. THIS FENDER IS PLASTIC AND WAS ATTACHED TO THE CAR WITH PLASTIC FASTENERS. IT IS A FLOWINGLY PUT TOGETHER PIECE OF JUNK. THIS IS A SAFETY ISSUE SINCE FENDER WOULD COME OFF AND HIT THE CAR BEHIND YOU WHENEVER THIS CAR HITS A SLIGHT BUMP ON A HIGHWAY. THIS IS A DESIGN DEFECT SINCE DURING THE 46 YEARS I LIVED IN THE SAME HOME AND OWNED MANY CARS INCLUDING 2 TOYOTA CAMRY, VW RABBIT, MUSTANG, PORSCHE, MERCURY SABLE , 2 CADILLACS, 3 BUICKS AND I HAD NO PROBLEM OF ANY OF THESE CARS SCOPING GROUND AND LOOSING A FENDER. I RETURNED CAR TO THE DEALER, DAYTON TOYOTA ON 6/28/19 WITH A FINANCIAL LOSS OF $2772.84. BANNING OF THIS COROLLA FROM THE ROADS WILL SAVE NUMEROUS LIVES. PLEASE ACT PROMPTLY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *PM *TR

ON FIRST DAY OF PURCHASE WHEN I CAME OUT OF MY DRIVEWAY LEFT FENDER POPPED OUT .I TOOK IT TO THE DEALER THEY PUSHED THE FENDER BACK IN. THE NEXT DAY FENDER POPPED OUT AGAIN AND I RETURNED THE CAR TO THE DEALER FOR BEING UNSAFE TO BE DRIVING. DEALER TOOKED THA CAR BACK BUT KEPT MY $2772.84. THIS CAR IS A POORLY BUILT UNSAFE JUNK.

BAD ACCIDENT AIR BAGS DID NOT DEPLOY CAR WAS TOTALLED. ALSO THE CAR IS SUPOSE TO STOP IF SOMETHING IS IN THE WAY. AND THE SIDE SENSOR DID NOT WORK A COUPLE TIMES SOMETHING GOT CLOSE ON THE SIDE WARNING NEVER WENT OFF. AFTER ACCIDENT A LIGHT ON THE DASH SAID SAFTEY MALFUNCTION.

TL* THE CONTACT OWNS A 2020 TOYOTA COROLLA. WHILE DRIVING AND MAKING TURNS, THE CONTACT HEARD A NOISE COMING FROM THE STEERING AREA. THE VEHICLE WAS TAKEN TO PETERSON TOYOTA OF SARASOTA (7435 S TAMIAMI TRAIL, SARASOTA, FL 34231, (941) 924-7700) WHERE IT WAS DIAGNOSED THAT THE CABLE ASSEMBLY AND THE COLUMN SUB-ASSEMBLY, BOLTS, STEERING LOCK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER LEAVING THE DEALER, THE STEERING WHEEL PULLED TO THE LEFT WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME WHERE IT WAS DIAGNOSED THAT THE NOISE WAS COMING FROM THE SERIAL CABLE - CHECK. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AND THE STEERING WHEEL PULLED TO THE RIGHT. THE VEHICLE REMAINED AT THE DEALER. THE TECHNICIAN CALLED THE CONTACT AND INFORMED HIM THAT AN ALIGNMENT TO THE STEERING WAS COMPLETED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.