NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2021 Toyota Corolla. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
windshield wipers stopping randomly mid-wipe at 45 degree angle, only resume if i continue turning on and off
Car crash potential safety defect in my 2021 Toyota Corolla sedan , the driver defective air bag didn’t protect the driver from injuries. Passenger and back air bags deployed except the driver’s air bag, the driver was the only one in the car.
Fallo de la pieza Válvula de control de refrigerante del motor la cual es defecto de fabricación del vehiculo
My 2021 Toyota Corolla's engine coolant bypass valve has shorted out once again. This is the second time this has happened in less than 40,000 miles. The vehicle has been inspected by two different dealers one two separate occurrences for the same issue, even after replacing the failed equipment.
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms parts not available.
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Toyota Corolla. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The vehicle was scheduled for an upcoming diagnostic test. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 110,000. VIN tool confirms parts not available.
Wipers randomly stop midway while on the intermittent setting, then continue working. Also if I spray water for cleaning the windshiels or clean light rain it stops and stays there until I move the wiper level to other function.
Indicator is on, saying airbags are at risk.
I am writing to formally file a complaint regarding the ongoing issues related to safety recall 23TA15 for my 2021 Toyota Corolla LE. The recall, issued in December 2023, involves a defect in the Occupant Classification System (OCS) sensors in the front passenger seat, which may have been improperly manufactured. Unfortunately, Toyota has failed to address this recall in a timely manner, significantly impacting my ability to use my vehicle safely and as intended. My local dealership has confirmed that my car is affected by this recall and that the OCS sensor is not functioning. However, despite the recall being issued nearly a year ago, the dealership has informed me that they are unable to obtain the necessary parts to repair the issue, and they do not expect to receive them until at least the end of December 2024—if not later. As a result, I have been unable to use my car's passenger seat in a safe and fully functional manner, effectively rendering the car unsuitable for my needs. This prolonged delay in resolving a critical safety issue is unacceptable, and I am concerned for my safety and the safety of others until this issue is resolved. I kindly request that the NHTSA investigate Toyota’s handling of this recall and take appropriate action to ensure that affected vehicle owners, including myself, are provided with timely repairs and necessary parts. I am also requesting clarification on any steps I can take to expedite the repair process. Thank you for your attention to this matter. I look forward to your prompt response.
Front Windshields of the vehicle has more tinting to be within compliance. The same vehicle has tendency to follow certain vehicles all the time as per what I have experienced or see.
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the passenger's side air bag warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,200. VIN tool confirms parts not available.
The safety of any passenger in the front seat is potentially affected as the defect can either cause the front passenger airbag to fail to deploy in an accident or cause it to deploy when it shouldn't, either way causing harm to the passenger in the front. This probem was widely reported in the press in 2023 and 2024. One article I read said that Toyota claimed it would start issuing the recalls for repair in Feb 2024 but that still had not happened by the time I bought my 2021 Corolla in April 2024. I bought it as a used car from a local dealer who shared the info about the recall which was on the CARFAX report too. I am reluctant to have family or friends in the front passenger seat because of the risk of injury in the case of an accident of accidental deployment of the airbag. This reduces the value of my car significantly, as it is required by law to be safe for my passengers as well as myself. Very disappointing behavior from a company that used to be reliable.
My 2021 Toyota Corolla has 43k miles at this moment and the engine coolant bypass valve went out prematurely. There should be a recall on this part because a lot of people are having issues with this part on these cars at such low millage. Thanks
I recently purchased a 2021 Toyota Corolla SE. After a few days the "Engine Maintenance Required - See Dealer" notification appeared. See as it was purchased very recently, I assumed this was the oil maintenance light, and reset it. Later that day, it came back, and I reset it a different method under the assumption I did it wrong. The next day it was back, and that is when I realized it must be something else. So I started doing some research and found lots of other people have had this same issue: 2020-21 Corolla, greater than 30k miles, usually less than 60k, and while the Check Engine Light *DOES NOT TURN ON* the car is throwing an error code: P268115 - Engine Coolant Bypass Valve. Sure enough, I have the codes pulled and I have that code showing up. So I took it to the local Toyota Dealership. They stated that the issue was not a warrantable, so I would likely have to pay out of pocket. After a slight fuss, they agreed to fix it as a "one-time goodwill gesture, performed in the interest of customer satisfaction..." So in the end, they did fix it; I did still have to pay for a diagnostic of the issue which is frustrating, especially since I was dead on in my analysis of the issue. To answer the guideline questions: Engine Coolant Bypass Valve Leaking engine coolant could cause the engine to overheat, which can lead to fires, not exactly ideal. It can also cause electrical shorts, leading to more issues. Yes. Lancaster Toyota confirmed the issue. Yes, Lancaster Toyota confirmed that the part was faulty. They appeared shortly after buying the car. There were no error lights like I'd expect, but there was the constantly appearing "Engine Maintenance Required - See Dealer" message which the Owner's Manual states is simply the 5000 mile Oil Change warning. Hidden behind this message is the error code P268115.
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Apparently my car's Engine Coolant Bypass Valve is broken and it's a common case with my car's model that's made after 2020. Seems like it there's a need a recall for such a thing since it's a defective part they knew about since my car was screaming at me for an engine maintenance. However, the check engine wasn't on. I went to Toyota at Elk Grove, CA and knew what the issue was pretty quick and charging me $700 to get it replaced. I feel like it's intentionally being handled poorly so they keep charging me 700 every few years to replace a $80 part. As well my story is very common with other customers of Toyota Cars made after 2020. I wanted to report this since that's potentially harmful to put out a car that could have engine problems easily. Especially it's a fairly newer car. Also, they have yet to replace the part for the known recall on this vehicle.
Engine Maintenance Required message came on. Took the vehicle to the dealership and was told that it was the Cooling Bypass Valve. The service advisor said he knew what the problem was before even looking at the vehicle but still wanted to run a diagnostic and charge $800-$900 for the repair. I was told my vehicle was no longer under warranty.
-coolant bypass valve -it risked my safety by possibly destroying my perfectly good car -yes my toyota dealership confirmed the faulty coolant bypass (which many people have had this exact issue with these toyota models) -no -yes about a week before it was serviced
I was sitting idle in my car. The two cars crashing icon came on even though I was in the parking lot doing nothing. There was also issues with the other indications where I would use the back arrow on my steering wheel to clear the issue and it would not clear. Seems unsafe and scary.
After buying the car I got an email from car fax that my car has a recall on it. The recall says: PASSENGER AIRBAG MAY NOT DEPLOY The date of the recall is: 12/20/23 I bought the car on 08/10/24 NHTSA: #23V865 I called my local Toyota dealership multiple times and they say the recall is not available yet.
Engine coolant bypass valve malfunctioned at 34xxx miles, causing “engine maintenance required” this could cause the engine to get too hot or not hot enough and affect the internal components of the engine. After speaking to others with the same model and even other models, it seems to be a ongoing issue for many people.
At 61,000 miles I got an engine maintenance required light. After doing research on the Internet, I see that many people with the corolla similar years have had this issue. It is an engine coolant bypass valve.
I have been taking my Toyota to Sun Toyota for routine maintenance and inspections. Upon today’s inspections they are claiming the battery looks like it leaked on the axial, some of the undercarriage components look broken and rusty. Possibly needing replacement. The overall car is less than 60k in mileage so that seems odd to me. I also brought the car in at 45k and they made no mention of these issues during that vehicle inspection. I asked about my brakes and braking issues. I do not slam on my brakes and the technician said I should stop braking too hard. There is noticeable wear now on them. I asked them to change them at the previous visit and they refused saying it did not need it. I am concerned for my safety and lack of care at this sun Toyota.
See attached document for complaint.
Coolant bypass Valve
Engine code P2681(15) which after lookup is the coolant bypass valve which is a common faulty part that Toyota seems to not care about and charge upwards of 700$ at the dealer to fix. I took the part out and it indeed has a crack around the case
My car reached 52,254 miles and I got a engine maintenance required a scary message I have never seen before I thought it was the oil maintenance one but it’s not I keep dismissing the message because I can’t see my speed and it stays in the way I have realized that if I start the car with AC on the message pops up but if I don’t have ac on and start the car it never appears unless I turn on the ac as the car is already on so it seems to be the coolant valve bypass I received the error message as I was parked for no longer than 40 seconds at most
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
No warning lights or notifications I found out using this website. I submitted a service request to del Toyota and they said there was nothing they could do to fix it. The passenger side airbag is malfunctioning and might not deploy of in an accident.
No remedy for recall within projected time period of Q3 2024.
Coolant bypass valve needs replaced. Car states 'engine maintenance required visit dealer.'
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Collant by pass malfuntion 2 time
After hitting 45k miles my engine light turned on and required a coolant bypass valve replacement. This issue has occurred for all Toyota Corolla drivers and rav4 drivers I have came in contact with. This issue should be resolved my car is only 3 years old and should not require pricey engine repairs.
After x amount of miles a random service light will come on that states “engine maintenance required, visit your dealer “. It’s nerve racking for your every day drivers.
Passenger seat belt will not latch
Engine coolant bypass valve short to battery. Throwing code - P2681-15 at 33,000 miles.
They said they need to replace the Engine coolant bypass hose circuit short/open.
Coolant bypass valve stuck shut at 65k miles. Seems like it’s a common occurrence with newer Toyotas. Was told to report it as a safety issue.
Los wipers (limpia parabrisas) no funcionan de forma correcta, ya que se quedan arriba cuando estan prendidos, los pones en funcion baja y van rapidos, los apagas y ellos se quedan encendidos por largos segundos y cuando apagan lo hacen arriba o amitad de cristal.
Coolant bypass value sensor failure
Yes the car can be inspected. Yes took to dealership today and they don’t know what’s causing it but what between $855 - 1,100 to fix. When it rains the front wipers automatically come on as they should. Then without warning, they stop working and on three occasions a wiper flew off and my teenager had to stop and run into middle of road to get the wiper. She was on a rural highway and could not see well without the wipers working. I replaced the wipers, but when it down poured rain again, like before they just stopped working with no warning. She had to drive 25 mph on a road that was ranges 45 -55 mph. She had a very hard time seeing and could have wrecked. This could have caused an accident had she been on the freeway going 70 mph. A Google search shows others have experienced this issue with their car. The only person who has inspected the issue / car is the Toyota dealership today. They said they don’t know what’s causing it and would cost more money to try and diagnose, but they said it appears if you run the wipers at the very slowest speed it does not malfunction. I don’t have the money to fix it right now, so we are going to try and not drive in rain and if caught in a storm while driving, like before, we will try running wipers at lowest speed as they suggested. First incident was April or May 2024. Most recent incident was July 2024. Sorry I don’t have exact dates.
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
A crack appeared in my windshield on the passenger side. Ther is no damage from a rock and we haven’t had extreme temperature changes. It is growing and will soon be on the drivers side.
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I am filing this complaint to report a significant safety concern regarding my 2021 Toyota corolla LE due to the recall on it. The passenger airbag sensor issue poses a serious risk to the safety of myself and my passengers. Despite being aware of the recall and its associated risks, the remedy for this safety concern is not expected to be available until the end of the year. This delay is concerning as it leaves me and other owners of affected vehicles vulnerable to potential accidents or injuries. I have attempted to address this issue with the manufacturer, but I have not received a satisfactory response or resolution as they said they need to wait for the Toyota HQ to provide the remedy for this manufacturing error. Therefore, I am submitting this complaint to request assistance from the National Highway Traffic Safety Administration (NHTSA) in addressing this safety concern promptly and effectively. We were told this recall would be completed by February of this year 2024 but it still has not been resolved
The contact's daughter was a passenger in a 2021 Toyota Corolla. The contact stated that while the vehicle was driving at an undisclosed speed, vehicle A abruptly merged into the lane of vehicle B, causing the driver of vehicle B to suddenly apply the brakes, rapidly reducing speeds. As a result, the vehicle in which the contact's daughter was a passenger collided with the rear of vehicle B, and, in turn, the vehicle in which the contact's daughter was a passenger was rear-ended by another vehicle behind. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a towed yard and deemed a total loss by the owner's insurance provider. A police report was filed, and injuries were reported. The contact transported his daughter to an area hospital, where she was treated for a contusion to the face, whiplash, and numbness in her left shin. The contact was unaware if any other injuries had been reported. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was unknown.
The engine coolant bypass valve circuit short to battery or open and lower hose - Trouble Code - DTC: P268115. The error message "Engine Maintenance Required - Visit Your Dealer" was consistently popping up and I couldn't see my speed or dash or how many miles I had till empty even after acknowledging the message and pressing ok & back. It would stay on while my car was on no matter what. I couldn't use or see any of my information on my dash. The problem has come up multiple times by different people in the auto forum and I was warned that I would have to replace it again in 15 months. There was no light that came on on my dash just the message that would pop up and block my speed so I couldn't see how fast I was going or when I was going to be out of gas. I'm not sure if it's been inspected by the manufacturer. It first appeared after 3 years of owning my brand new car. I was very shocked that I already needed to replace a part in my engine after only having and driving my car for a short amount of time and 30,000 miles on it. It was an expensive part and caused me to have to guess how fast I was going while driving as I couldn't see or get the message to go away even after acknowledging it. I took it to Toyota and they told me the only way to get the notification to go away was to replace it but they did tell me that they have recently had multiple cars come in with the same issue. I had to drive my car in danger as I couldn't immediately afford to pay to get it fixed right away and was in college away from home and didn't have enough time to leave my car in the shop.
29,000 miles had to replace front rotors dealership stated the rotors were destroyed also causing me to change brake pads - seems odd that rotors would be so damaged after less than 29,000 miles