2013 Toyota Highlander Complaint Log

FRONT PASSENGER SIDE DOOR LOCK ACTUATOR DOES NOT WORK, MAKING LOCK INEFFECTIVE AND NOT WORKABLE. TOYOTA CLAIMS THIS IS NOT A SAFETY ISSUE. UNSURE HOW INEFFECTIVE LOCKS ARE NOT A SAFETY ISSUE, ESPECIALLY ON A CAR THAT IS NOT THAT OLD. *TR

CLUNKING NOISE FROM STEERING WHEEL. INTERNET SEARCH REVEALED POSSIBILITY OF STEERING WHEEL COMING OFF RESULTING IN ACCIDENT. THIS COULD BE A SEVERE PROBLEM AND NEEDS A RECALL.

TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE INSIDE THE VEHICLE. THE NOISE WAS A CONSTANT DISTRACTION, WHICH MADE DRIVING DIFFICULT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PLANNED ON TAKING THE VEHICLE TO CONICELLI TOYOTA (550 RIDGE PIKE, CONSHOCKEN, PA 19428, 877-485-3193) TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,188.

THE FRONT PASSENGER DOOR AND DRIVER DOOR LOCK/ACTUATOR DOES NOT WORK. THE PASSENGER DOOR FIRST HAPPENED 1 TO 1.5 YEARS AGO. I HAVE NOT FIXED IT BECAUSE OF THE OUTRAGEOUS COST. NOW, THE DRIVER DOOR ACTUATOR/DOOR LOCK IS EXHIBITING THE SAME SYMPTOMS AND WILL SOON CEASE TO WORK. TOYOTA HAS NO WARRANTY PROGRAM OR RECALL ON THIS EVEN THOUGH IT IS A KNOWN ISSUE WITH THIS YEAR AND MODEL. I THINK HAVING YOUR DOOR LOCKS NOT WORK IS A SAFETY ISSUE AND REQUEST THAT THIS BE FOUND TO BE AN ISSUE TOYOTA MUST COVER AS SOON AS POSSIBLE. *TR

WHEN I TURN MY STEERING WHEEL GOING VERY SLOW OR STATIONARY MY STEERING WHEEL MAKES A POPPING SOUNDS AND MY MECHANIC SAYS IT'S THE INTERMEDIATE SHAFT. ITS GETTING WORSE AS I'M PUTTING MILES ON IT. SINCE IT'S A STEERING COMPONENT, IT'S A VERY SERIOUS ISSUE SINCE IF IT FAILS I WILL LOOSE COMPLETE CONTROL OF MY CAR.

VEHICLE STARTED MAKING A CLUNKING NOISE 3 DAYS AGO. BROUGHT IT INTO THE DEALERSHIP TO HAVE IT REPAIRED. WAS INFORMED IT WAS NOT COVERED UNDER WARRANTY AND IT WOULD COST $507 IN REPAIRS. AFTER READING MANY COMPLAINTS ABOUT THE SAME ISSUE IT ACTUALLY IS MAKING ME A LITTLE CONCERNED.I HAVE ALWAYS OWNED TOYOTA'S AND NEVER HAVE HAD ANY ISSUES. MY MILEAGE IS 65,887 I TRULY BELIEVE THAT THIS ISSUE NEEDS TO BE RECALLED AND REPLACED. I NOTICED A LOUD CLUNKING NOISE WHEN I MADE LEFT HAND TURNS OR IF THERE WAS A SPEED BUMP OR A DIP. THE STEERING WHEEL ALSO DIDN'T FEEL THE SAME EITHER ALMOST LIKE IT'S LOOSE. I'VE OWNED THIS VEHICLE FOR APPROX 1 YEAR OURCAHSED CERTIFIED PRE OWNED. THE DEALERSHIP REALLY FRUSTRATED ME TODAY AND NOW I QUESTION EVEN KEEPING THIS VEHICLE. IF THIS SHAFT PLANS ON GOING OUT EVERY 30-60K MILES ID RATHER DUMP IT AND GET A DIFFERENT VEHICLE.

AROUND A YEAR AGO, AT APPROXIMATELY 58000 MILES, I BEGAN TO NOTICE A KNOCKING SOUND AND STEERING VIBRATION WHEN I TURNED IN EITHER DIRECTION AT LOW SPEED IN CITY DRIVING. I TOOK THE VEHICLE IN FOR EVALUATION AT RICE TOYOTA. THE TECHNICIANS COULD NOT HEAR ANYTHING. I TOOK IT BACK AT 61,118 IN FEBRUARY 2018 AS THE STEERING HAD GOTTEN WORSE, NOW LOOSE AND SLOPPY FEELING AT ANY SPEED. THEY COULD HEAR/FEEL IT THIS TIME AND I WAS TOLD IT WAS THE ELECTRIC POWER STEERING MOTOR AND TO JUST "TURN THE RADIO UP". I WAS READY TO TRADE THE VEHICLE IN, AS I FELT UNSAFE DRIVING IT ANYMORE, BUT KNEW I COULDN'T IN IT'S CURRENT CONDITION.I DID SOME RESEARCH AND FOUND THAT OTHERS WERE HAVING THE SAME PROBLEMS. THERE WAS EVEN A TSB (BULLETIN T-SB-0034-13) ISSUED ON 4/26/17 REGARDING THE STEERING PINION SHAFT. AFTER I FELT THAT I COULDN'T DRIVE THIS CAR IT ANYMORE, I RETURNED TO RICE TOYOTA ONCE AGAIN ON 11/24/18 AT 67,770 MILES AND THE REPAIRED THE VEHICLE. "IMMEDIATE STEERING SHAFT NEEDS TO BE REPLACED" FOR A TOTAL OF $588.23. THE VEHICLE NOW DRIVES BETTER, HOWEVER, I HAVE LOST FAITH IN IT , AS WELL AS TOYOTA. THIS IS A VERY SERIOUS SAFETY ISSUE THAT NEEDS TO TO BE ADDRESSED FOR THE SAFETY OF ANYONE DRIVING A 2008-2013 HIGHLANDER.

I STARTED HEARING A POPPING NOISE IN THE STEERING COLUMN UNDER THE STEERING WHEEL. THE NOISE BECAME LOUDER AS TIME WENT ON ESPECIALLY WHEN I MADE TURNS. ON 11/07/18 TOYOTA RECENTLY DIAGNOSED THE PROBLEM AS AN INTERMEDIATE STEERING SHAFT AND I MADE AN APPOINTMENT TO GET IT FIXED AT THE DEALER FOR $584.92. THERE'S 57,665 MILES ON THE VEHICLE. I CAN VISIBLY SEE THERE'S SLACK IN THE STEERING SHAFT WHERE IT CONNECTS TO THE RACK AND PINION. II AM A 65 YEAR OLD WOMAN WHO BOUGHT THE VEHICLE NEW AND DROVE IT VERY GENTLY. I UNDERSTAND THE NEW SHAFT MAY HAVE AN IMPROVED DESIGN I HOPE SO IT DOES NOT OCCUR AGAIN. IT'S VERY CONCERNING IF I LOST CONTROL WHILE DRIVING. I WOULD THINK THERE SHOULD BE A RECALL BEFORE SOMEONE GET'S HURT.

MY COMPLAINT IS ABOUT STEERING COLUMN NOISES, PLAY, LOOSENESS AND FEEDBACK THROUGH THE STEERING WHEEL. IT IS DESCRIBED IN A SERVICE BULLETIN: TSB-0034-13 I HAVE 97,000 MILES ON THE VEHICLE AND THE PLAY IS BECOMING MORE NOTICEABLE AS MILEAGE INCREASES. IT IS VERY DISAPPOINTING THAT TOYOTA KNEW ABOUT THIS ISSUE AND ISSUED THE TSB BEFORE I PURCHASED IT NEW. HOW ARE OWNERS SUPPOSED TO BE NOTIFIED ABOUT THESE THINGS WHILE UNDER WARRANTY?

STARTED HEARING A LOUD POPPING NOISE UNDERNEATH THE STEERING WHEEL OR PEDALS. NOISE BECAME LOUDER AS TIME WENT ON ESPECIALLY WHEN I MADE TURNS. TOYOTA RECENT DIAGNOSED THE PROBLEM AS AN INTERMEDIATE STEERING SHAFT. WAS ORIGINALL TOLD IT MIGHT BE A RACK AND PINION PROBLEM. HOPEFULLY THAT THIS DOESN'T NOW TURN INTO SOMETHING ELSE. THIS IS NOT COVERED UNDER MY POWERTRAIN WARRANTY. VERY UPSET.

VEHICLE HAD A KNOCKING NOISE HEARD AND FELT FROM STEERING WHEEL WHEN TURNING. SEEMED TO BE MORE PROMINENT AT LOWER SPEEDS, OCCURRED WHEN TURNING RIGHT AND LEFT. TOOK VEHICLE TO TOYOTA DEALER AND DIAGNOSED AS A FAILED INTERMEDIATE STEERING SHAFT. VEHICLE WAS OUTSIDE WARRANTY AT 54,853 MILES. RESEARCH INDICATES THIS IS A COMMON ISSUE WITH THIS YEAR HIGHLANDER AND TOYOTA HAS ISSUED A TSB, BUT HAS NOT ISSUED A RECALL TO DATE. COST OF REPAIR WAS $463.34.

THE DOOR LOCKS STOPPED WORKING AND I WAS FORCED TO PAY TO REPAIR THEM AFTER OWNING CAR FOR LESS THAN 6 MONTHS. THE POWER WINDOWS FAIL TO OPERATE AT RANDOM TIMES. THERE WAS A SIMILAR PROBLEM WITH THE 2010 TOYOTA YARIS WINDOW PANEL. THE CAR JUMPS OR SKIPS WHILE ACCELERATING.

2013 TOYOTA HIGHLANDER. CONSUMER WRITES CONCERNING SAFETY ISSUE REGARDING TO BOTTOM SEAT FRAME/ ADJUSTER ASSEMBLY NOT HOLDING ITS POSITION THAT IT WAS ADJUSTED TO. *AS *TR

RAIN WATER IS FUNNELED INTO 'GUTTERS' WHICH ARE INTERNAL TO THE BODY OF THE CAR. IF DIRT, LEAVES OR OTHER DEBRIS GET INTO THE GUTTER SYSTEM, IT CAN BLOCK THE FLOW OF WATER WHICH THEN COMES INTO THE CAR VIA THE ROOF AND SUNROOF SYSTEM. ANY MOVEMENT OF THE CAR, ONCE THE GUTTERS WERE FLOODED, CAUSE WATER TO COME FROM THE ROOF ONTO THE THE DRIVER'S LAP. THIS WATER THEN CAUSED A FLOODING OF THE FLOOR OF THE DRIVER AND PASSENGER'S SIDE FRONT FOOT AREAS. THE FLOODING RISK WAS NOT SHARED WITH ME WHILE PURCHASING THE CAR AND THE POTENTIAL RESOLUTIONS SHARED ONCE IT DID HAPPEN ARE UNACCEPTABLE. THE RESOLUTION MY TOYOTA DEALER SHARED WAS (1) PARK IN A GARAGE AND (2) BRING THE CAR IN ONCE A YEAR TO HAVE THE GUTTER SYSTEM FLUSHED.

THERE IS A CLUCKING NOISE IN THE STEERING WHEN TURNING. IT SEEMS LIKE THE STEERING WHEEL MECHANISM IS FALLING APPART.

HEAD GASKET LEAKED CAR LESS THAN 100K MILES AND LESS THAN 5 YEARS. GOOGLE SEARCH SHOWED SIMILAR PROBLEMS WITH OTHER HIGHLANDERS.

MAINTENANCE LIGHT IS ON AT ALL TIMES FOR THE FORWARD PASSENGER SEAT, MAKING AIRBAGS USELESS. READ IT CAN POTENTIALLY BE A WIRE. IT HAS BEEN REPORTED ON OTHER VEHICLES. PLEASE INVESTIGATE AND RECALL AS PASSENGERS WILL BE UNSAFE AND COULD HAVE GREAT BODILY HARM WITH THIS DEFECT.

THE POWER BACK DOOR HINGE ON THE LEFT SIDE BROKE. THE HINGE IS NO LONGER ATTACHED TO THE DOOR. THE KEYLESS ENTRY WILL NOT WORK.

STEERING MAKES A POPPING/CLICKING SOUND WHEN MAKING TURNS. SEEMS TO BE GETTING WORSE AS IT STARTED WITH JUST TURNING LEFT AND NOW DOES IT RIGHT AS WELL

MY STEERING WHEEL ON VIN#(XXXX) FEELS CLUNKY WHEN I TURN CORNERS. IT SCARES ME, LIKE IT FEELS LIKE A GHOST IS JACKING IT ABRUPTLY INTO THE TURN IT DOES NOT HAPPEN ALL THE TIME. I WENT TO THIS SITE TO CHECK UP ON PROBLEMS, AND RECALLS. PUT MY VIN # IN AND LO AND BEHOLD, PEOPLE HAVE EXPERIENCED THIS SAME THING AND FOUND THAT THE WHOLE STEERING COLUMN BECAME LOOSE AND HAD TO BE CHANGED OUT! THIS OUGHT TO BE A RECALL. I'M SCARED. TO CHECK UP ON THE SITE I USED GO HERE: HTTPS://DRIVING-TESTS.ORG/VIN-DECODER/ PUT MY VIN IN AND YOU'LL SEE 1/3 WAY DOWN THE PAGE "MOST RECENT COMPLAINTS" THERE YOU WILL READ WHAT IS HAPPENING TO MY SUV. I BOUGHT THE CAR USED FROM A TOYOTA DEALERSHIP AND THE WARRANTY IS NOT GOING TO BE USED ON THIS BECAUSE THEY DON'T KNOW OF ANY RECALL. DO I WAIT UNTIL MY STEERING COLUMN BECOMES LOOSENED? THIS HAS BEEN HAPPENING INTERMITTENTLY FROM SUMMER TIL PRESENT TIME. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

CLUNKING NOISE WITHIN THE STEERING WHEN I TURN, ESPECIALLY AT LOWER SPEEDS. TOOK IT TO A REPAIR SHOP AND THEY INDICATED IT WAS THE INTERMEDIATE STEERING SHAFT. 48,000 MILES AT THE TIME.

BOUGHT VEHICLE 'CERTIFIED' ON 04/20/17 AND FIRST OIL CHANGE 06/30/17 CORROSION ON BATTERY TERMINAL NOTATED. NEW BATTERY PURCHASED. 05/25/17, CORROSION IS AGAIN NOTATED. VEHICLE HAS BEEN THROUGH 2 SEPARATE OIL CHANGES AND NO CORROSION NOTATED. NOW DEALER IS STATING VERBALLY $5800 TO FIX TERMINALS AND CABLE DUE TO BATTERY ACID AND CORROSION LEADING TO ELECTRICAL DAMAGE. HARNESS DAMAGE. FLAW OF THIS VEHICLE IS ALL COMPONENTS ARE INTERCONNECTED. REP WILL NOT PUT IN WRITING, BUT IS SAYING MAJOR HAZARD. TOYOTA WILL GIVE ONLY $2500 TOWARDS COST. NOT DRIVING CAR AT THIS TIME.

DRIVER DOOR STARTED POPPING AFTER 100,000 MILES WHEN OPENING AND CLOSING. RESEARCHED AND IT'S THE DOOR CHECK. INTERNET RESEARCH SHOWS THIS IS A FAMILIAR PROBLEM THAT NO ONE IS RECALLING.

DOOR LOCKS REPLACED ON PASSENGER FRONT DOOR AT TOYOTA DEALERSHIP (YOKEM TOYOTA) LESS THAN 6 MONTHS LATER DOING THE SAME THING . NOW PASSENGER REAR DOOR DOING THE SAME THING. VERY EXPENSIVE REPAIRS

I AM THE FIRST OWNER OF THIS VEHICLE AND BOUGHT IT NEW FROM A TOYOTA DEALER. MY 2013 HIGHLANDER HAS 54,700 MILES. FOR ALMOST ONE YEAR (STARTING MAY, 2018), I AM EXPERIENCING A CLUNK AND KNOCKING NOISE FROM THE STEERING COLUMN WHEN MAKING A RIGHT OR LEFT TURN. NOW MORE RECENTLY, I AM EXPERIENCING IT MORE OFTEN, AND WORRIED ABOUT THE SAFE OPERATION OF THE VEHICLE. I HAVE FOUND AFTER A RESEARCH THAT THIS STEERING COLUMN ISSUE IS WIDESPREAD AND TOYOTA HAS CHANGED THE DESIGN OF THE STEERING INTERMEDIATE SHAFT, AND RECOMMENDING TO CHANGE WITH THIS REVISED PART TO RECTIFY THE ISSUE. THE OLD PART# WAS 45220-48170, WHICH HAS BEEN RE-DESIGNED BY TOYOTA AS NEW PART# 45220-48171. IF THIS IS A SAFETY ISSUE AND REQUIRED TO CHANGE THE DESIGN, THEN TOYOTA MUST CHANGE THIS PART AND RECTIFY THE ISSUE FREE OF COST.

I AM ASKING THAT THE NHTSA INVESTIGATE THE 2013 HIGHLANDER LIMITED FOR THE ABILITY TO TURN OFF THE CAR WHILE IN "DRIVE" AFTER PARKING. WE PURCHASED OUR CAR NEW FORM THE DEALER, AND EVER SINCE WE HAVE BEEN ABLE TO TURN THE CAR OFF THE VEHICLE AFTER PARKING BUT IN "DRIVE" WHICH HAS LED TO THE CAR UNINTENTIONALLY ROLLING DOWNHILL ON SEVERAL TIMES. ON TWO OCCASIONS IT HAS LED TO THE CAR NOT RESTARTING. WE HAVE ASKED OUR LOCAL DEALER AND SERVICE PEOPLE, AT TOYOTA OF SEATTLE, ABOUT THIS SEVERAL TIMES AND HAVE BEEN TOLD, ALBEIT WITH INCONSTANT REASONING, THAT THE CAR WAS DESIGNED TO HAVE THIS CAPABILITY. WE HAVE TWO SMALL CHILDREN AND TO US THIS SEEM EXTREMELY DANGEROUS, AS THE ONLY WAY TO BE ALERTED TO THE FACT THAT YOU'VE LEFT THE CAR IN "DRIVE", OTHER THAN THE VEHICLE ROLLING, IS A BEEP SOUND. HOWEVER, THIS BEEP IS THE EXACT SAME SOUND ALERT YOU GET WHEN YOUR LIGHTS ARE ON, OR A DOOR IS OPEN, OR YOU'RE RUNNING OUT OF GAS -- MAKING IT A COMMON SOUND THAT DOES NOT SIGNIFY A DANGEROUS SITUATION. ALSO, OFTEN THIS SOUND DOES NOT REGISTER IN THE BRAIN UNTIL YOU ARE OUT OF THE VEHICLE, BECAUSE THE SAME SOUND IS USED TO ALERT THAT A DOOR HAS BEEN OPENED BEFORE THE CAR WAS TURNED OFF. IN WHICH CASE, THE NOISE GOES AWAY AFTER YOU GET OUT AND CLOSE THE DOOR. WE HAVE HAD SEVERAL OCCASIONS WHERE OUR CHILDREN HAVE GOTTEN OUT OF THE PARKED VEHICLE WHILE WE'RE TRYING TO DETERMINE THE SOURCE OF THE BEEP AND THEN THE CAR WILL START ROLLING. I AM A CAREFUL PERSON, SO GIVEN MY INNUMERABLE CLOSE CALLS WITH THIS ISSUE I ENCOURAGE YOU TO INVESTIGATE THIS ISSUE BEFORE SOMEONE IS KILLED. THANK YOU OF YOUR TIME. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE TRAVELLING IN HIGH SPEED LANE ON I80 NEAR SACRAMENTO CA. I ATTEMPTED TO ADJUST TELESCOPIC STEERING WHEEL AND THE STEERING WHEEL CAME OFF IN MY HANDS AND BY GRACE OF GOD WAS ABLE TO SLOW AND GET OFF ROAD ON THE HAND HIGH SPEED BREAKDOWN LANE AND SOMEHOW REMOUNT THE STEERING WHEEL. VEHICLE CURRENTLY AT DEALERSHIP FOR REPAIR AND I WAS TOLD THAT THE STEERING AND MOUNT WOULD NEED TO BE REPLACED AND WILL COST IN EXCESS OF $2000.00. I HAVE CONTACTED TOYOTA, STARTED A CASE FILE WITH THEM AND WAITING ON THEIR REPLY.

I HAVE A 2013 TOYOTA HIGHLANDER AND RECENTLY WHILE DRIVING TOWARD A STOP SIGN, I WENT TO SLOW MY VEHICLE TO STOP AND MY BRAKE PEDAL WAS STUCK. ALSO, THE BRAKE PEDAL SEEMED TO BE IN A HIGHER THAN NORMAL POSITION BECAUSE I REMEMBER HAVING TO RAISE MY LEG TO REACH THE HEIGHT OF THE PEDAL. NO MATTER HOW HARD I PRESSED I COULDN'T GET THE BRAKE PEDAL TO THE FLOOR AND I WAS UNABLE TO STOP THE CAR. I WAS FORCED TO GO THROUGH THE STOP SIGN AND INTO WHAT IS OFTEN A VERY BUSY STREET IN MY CITY. THANK GOD NO CARS WERE COMING DURING THE TIME OF MY INCIDENT. AFTER THAT THE BRAKE PEDAL WENT BACK TO PERFORMING NORMALLY AND I GOT THE CAR BACK HOME. LATER I HAD MY VEHICLE FLATBED TO A VERY GOOD GARAGE. MECHANICS DISASSEMBLED THE ENTIRE BRAKE SYSTEM AND DROVE MY VEHICLE BUT, THEY DIDN'T FIND A PROBLEM. ROAD CONDITIONS THAT DAY WERE DRY OTHER THAN A SMALL ICE PATCH I HAD TO GO OVER PRIOR TO THE STOP SIGN. IT HAD SNOWED DAYS BEFORE SO THE ROADS WERE PLOWED AND VERY CLEAN EXCEPT THIS SMALL ICE PATCH REMAINED. BUT, BECAUSE IT WAS ON THE ROAD MY SPEED WAS MUCH SLOWER THAN NORMAL. MONTHS PRIOR TO THIS INCIDENT I HAD A DIFFERENT A ISSUE WITH THESE BRAKES AND BOUGHT IT TO THE DEALER AND THEY DIDN'T FIND ANYTHING AND TOLD ME MY EXPERIENCE WAS NORMAL. UNCOMFORTABLE WITH THEIR ANSWER A MONTH LATER I HAD THE BRAKES CHECKED AT A DIFFERENT AUTO SHOP AND AGAIN THE MECHANIC FOUND NOTHING. HOWEVER, THIS LATEST INCIDENT WAS THE MOST SERIOUS ONE. I'M NOT CONVINCED IT'S NOTHING AND HAVE READ ABOUT OTHER HIGHLANDER OWNERS WHO HAD SIMILAR BRAKE ISSUES WITH THEIR VEHICLE. HOWEVER, I CAN'T SEEM TO FIND ANY FORMAL INVESTIGATIONS OR RECALLS RELATED TO ANY BRAKE ISSUES REGARDING TOYOTA HIGHLANDERS. EVEN SO I FELT I HAD TO SHARE MY STORY NOT JUST TO GET TO THE BOTTOM OF MY SITUATION BUT, TO ALSO ALERT OTHERS OF A SAFETY ISSUE THAT I AM EXPERIENCING WITH MY HIGHLANDER.

THIS VEHICLE HAS A KNOCKING OR CLUNKING SOUND WHEN TURNING THE STEERING WHEEL. THIS IS A COMMON COMPLAINT ON TOYOTA HIGHLANDERS BUT TOYOTA IS NOT OFFERING TO FIX THESE VEHICLES WHEN OUT OF WARRANTY. THIS IS A DEFECT IN THESE VEHICLES AND SHOULD BE FIXED BY TOYOTA FREE OF CHARGE.

THE VEHICLE HAS AROUND 37K MILES AND STARTED TO GET A BUMP OR THUD SOUND WHEN TURNING TO RIGHT AND TURNING OVER ALL BEGIN TO GET SLUGGISH. I TOOK IT TO THE DEALSHIP FRED HAAS IN HOUSTON AND IT WAS DIAGNOSED WITH A DRIVE SHAFT PROBLEM AND REQUIRED A EXPENSIVE REPAIR AND FRONT END ALIGNMENT. I QUESTIONED THE SERVICE REP AS IT SEEMED TO BE VERY LOW MILEAGE FOR A ISSUE WITH THE DRIVE SHAFT. HE ADVISED THAT IT WAS NOT COVERED AS MY 36K 3 YEAR STANDARD WARRANTY HAD RUN OUT. AFTER RESEARCHING IT SEEMS THAT THIS IS A HIGHLANDER DEFECT AND SHOULD BE COVERED BY A RECALL. IF THIS CAR HAD 80K OR MORE MILES I MIGHT BE OF A DIFFERENT OPINION BUT THIS CAR IS WAY TOO NEW TO HAVE AN ISSUE LIKE THIS ESPECIALLY ON SUCH AN IMPORTANT ELEMENT LIKE STEERING. THIS IS AN OBVIOUS ENGINEERING AND MANUFACTURING PROBLEM AND A REPLACEMENT PART THAT WILL ONLY HAVE A 1 YEAR WARRANTY IS NOT GOOD ENOUGH.

THERE IS A CLUNKING NOISE WHEN TURNING AT LOW SPEEDS. MY MECHANIC SAYS THERE IS A DEFECT IN THE DESIGN OF THE STEERING SHAFT. HE SAID THIS COMMONLY OCCURS WITH THIS MODEL HIGHLANDER, SOMETHING SUPPORTED BY NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE. TOYOTA DENIES RESPONSIBILITY AND WON'T ISSUE A RECALL, THOUGH IT IS A SAFETY RISK.

OVER NIGHT MY PARKED SUV MOVED 10 FEET BACKWARDS ON A VERY SLIGHT UP SLOPED PARKING SPACE AT MY HOME. IT WAS LOCKED, IN PARK AND NO ICE UNDERNEATH. I DID NOT MOVE IT AFTER FIRST NOTICING INCIDENT, BUT IT THEN MOVED ANOTHER 2 FEET THIS MORNING. THEN LATER I GOT IN AND MOVED IT BACK TO ORIGINAL PLACE, PUT IT IN PARK AND IT CAME TO AN ABRUPT STOP. THEN SET PARKING BRAKE SO THIS DOESN'T HAPPEN AGAIN. CALLED SOUTH HILLS TOYOTA AND THEY WERE NOT AWARE OF ANY CAUSE OR PROBLEM. PLEASE ADVISE, RJM PS: NO ICY CONDITIONS INVOLVED. SMART KEY WAS IN HOUSE ON TABLE. NO ONE IN HOUSEHOLD MOVED IT.

POWER TRAIN FAILED WHILE DRIVING ALONG A CITY STREET AT 30MPH- CAR HAD NO POWER- CHECK HYBRID COMPONENTS AND CHECK BRAKE SYSTEM LIGHTS APPEARED ON THE CENTER CONSOLE- I BELIEVE IT FAILED DUE TO THE HYBRID ELECTRICAL SYSTEM AND IS IDENTICAL TO DESCRIPTIONS OF EARLIER HYBRID INVERTER FAILURES IN 2006-2010 MODELS OF HIGHLANDER AND LEXUS THAT WERE RECALLED BY TOYOTA-

WHILE TURNING THE STEERING I FEEL A KLUNK THIS IS HAPPENS ALWAYS WHEN TURN THE WHEEL. FRUSTRATED REALLY NEED YOUR HELP. REGARDS..

KNOCK IN THE STEERING WHEEL WHEN TURNING.

TAKATA RECALLS

WHEN TURNING RIGHT THE STEERING WAS MAKING A CLICKING/KNOCKING SOUND. I ONLY HAVE 30000 MILES ON THE CAR, WHICH I HAVE HAD 100000 PLUS MILES ON CARS AND NEVER HAD THIS ISSUE. APPARENTLY TOYOTA HAS DIAGNOSED THIS WITH A BAD U-JOINT IN THE STEERING INTERMEDIATE SHAFT WITH A HEFTY PRICE TAG TO FIX. THIS SEEMS LIKE A COMPLAINT FROM MULTIPLE PEOPLE AND ON MULTIPLE SITES. I THINK THIS SHOULD BE LOOKED INTO BY TOYOTA AND CONSIDERED A RECALL ITEM. VERY DISAPPOINTED IN MY TOYOTA RIGHT NOW.

ON MULTIPLE OCCASIONS SINCE PURCHASING MY 2014 TOYOTA HIGHLANDER LIMITED THE CAR LURCHES FORWARD WHILE MY FOOT IS FIRMLY PRESSED ON THE BRAKE. ON TWO OCCASIONS I COULD NOT STOP THE LURCHING OF THE VEHICLE WITHOUT STANDING UP WITH BOTH FEET ON THE BRAKE PEDAL HAVING HIT THE CAR IN FRONT OF ME WHILE MY CAR CONTINUED TO PUSH THEM AGAIN WHILE APPLYING BOTH FEET ON THE BRAKE PEDAL. I WAS NOT IN CONTROL OF THE VEHICLE AS IF SOMETHING WAS PRESSING THE GAS PEDAL WHILE I WAS STOPPED. IN BOTH OF THESE ACCIDENTS SITUATIONS I HAD PROGRESSED FORWARD STOPPING AND STARTING. ONCE IN A DRIVE THRU AND THE SECOND TIME IN LINE LEAVING A SHOPPING CENTER. IT IS AS IF THE CAR WANTS TO KEEP GOING FORWARD AFTER MULTIPLE STOPS AND STARTS.

THE SIDE MIRROR ON THE DRIVERS SIDE CREATES A TERRIBLE BLIND SPOT WHEN MAKING LEFT HAND TURNS. MYSELF AND HUSBAND HAVE BOTH NEARLY BEEN IN ACCIDENTS HAD THE PERSON IN PASSENGER SEAT NOT YELLED AT THE DRIVER. A CAR IS EASILY HIDDEN BEHIND THE MIRROR.

TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT T-BONED ANOTHER VEHICLE ON THE FRONT DRIVER'S SIDE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT LEG, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. FURTHERMORE, WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE ANTI-LOCK BRAKES FAILED ON MORE THAN ONE OCCASION IN OCTOBER OF 2018. THE CONTACT STATED THAT THE BRAKES AND WHEELS SEIZED ON THREE OCCASIONS. AN INDEPENDENT MECHANIC WAS MADE AWARE OF ALL THE FAILURES, BUT COULD NOT DETERMINE THE SOURCES. A DEALER WAS NOT MADE AWARE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

A FEW YEARS AGO ONE OF THE 3RD ROW SEATS GOT STUCK IN THE UPRIGHT POSITION AFTER PUTTING IT FROM DOWN TO UP. I HAVE NEVER HAD IT FIXED AS IT HASN'T BEEN A HUGE INCONVENIENCE. I SAW TODAY THAT THERE WAS A RECALL ON THE MIDDLE ROW SEAT FOR SOMETHING (WHICH I DO NOT BELIEVE AFFECTS MY CAR) AND THOUGHT I WOULD DOCUMENT MY ISSUE IN CASE THERE ARE OTHERS THAT HAVE THE SAME ISSUE. THANK YOU.

I AM THE ONE AND ONLY,'ORIGINAL NEW CAR OWNER'. AT 25K MILES I NEEDED TO REPLACE BRAKE PADS AS WELL AS ROTORS. REAR PADS WERE LESS THAN HALF WORN, HOWEVER BOTH REAR ROTOR HAD 0.8 CM, PERIPHERAL CIRCULAR UNUSED RUSTY RINGS ON BOTH SURFACES.BOTH, LEFT + RIGHT WHEELS. I KNOW I AM REPEATING TO DOUBLE EMPHASIS MY ANXIETY FOR A CAR MY DAUGHTER USES. I SUSPECT BOTH REAR CALIPERS (BRAKE-CYLINDERS) RECEIVE LESS THAN ADEQUATE PRESSURES + PADS ARE TOUCHING ONLY HALF OF EXPECTED ROTOR AREA. IMMEDIATE & THOROUGH INSPECTION OF MY VEHICLE IS REQUESTED.

WHEN I TURN THE SIGNAL LEFT BOTH FLASHERS BLINKS. WHEN I TURN THE SIGNAL RIGHT BOTH FLASHERS BLINKS. I CHECKED HAZARDS LIGHT BUTTON AND IT IS NOT PRESSED. BOTH SIGNALS FLASHERS ARE BLINKING AT SAME TIME.

I HAVE A 2013 TOYOTA HIGHLANDER LIMITED. THE ACTUATOR ON THE FRONT PASSENGER AND DRIVER SIDE HAVE STOPPED WORKING. THE SYMPTOM IS THAT WHEN YOU APPROACH THE DRIVER'S SIDE DOOR WITH THE KEY FOB, THE DRIVER'S DOOR WILL NOT OPEN. THE DOOR ONLY OPENS USING THE BYPASS KEY. WHEN INSIDE THE CAR, PRESSING THE LOCK / UNLOCK BUTTON DOES NOT LOCK OR UNLOCK FRONT PASSENGER OR DRIVER'S SIDE DOORS ONLY THE REAR PASSENGER DOORS. FRONT PASSENGER AND DRIVER SIDE DOOR CAN ONLY BE OPENED BY MANUALLY PULLING THE DOOR HANDLE. TOYOTA GOT A BUNCH OF BAD ACTUATORS AND THEY ARE REFUSING TO CLASSIFY THIS PROBLEM AS A RECALL.

I HAVE HAD TO REPLACE EVERY AUTOMATIC OPENER DOOR LOCKS ON EVERY DOOR AND SOME TWICE (EARLY 2014 TO PRESENT). THEY CAN'T TELL ME WHY THE KEEP FAILING. NOW THAT THE CAR IS OUT OF WARRANTY I NOW HAVE 2 MORE AUTOMATIC DOOR LOCKS THAT HAVE FAILED. I HAVE ANOTHER FRIEND WHO OWNS A HIGHLANDER AND HE IS HAVING THE AUTOMATIC DOOR OPENERS FAIL. THIS MUST BE A DEFECT IN THE DESIGN OF THESE LOCKS.

DOOR ACTUATORS HAVE GONE OUT FOR BOTH DOORS. I CONTACTED TOYOTA SEVERAL TIMES AND THEY REFUSED TO FIXED THEM.

STEERING MAKES NOCKING SOUND (AND STEERING WHEEL VIBRATES) WHEN TURNING RIGHT WHILE IN MOTION

KNOCKING SOUND AND VIBRATION FELT ON STEERING WHEEL WHEN TURNING RIGHT. IT ONLY OCCURS IN MOTION.

THE DOOR LOCKS ARE FAILING ONE BY ONE. IT SEEMS TO BE BAD ACTUATORS. FIRST, ONE DOOR WASN'T LOCKING AUTOMATICALLY WHEN PRESSING LOCK ON THE KEY FOB. NOW, I HAVE 2 DOORS NOT LOCKING AUTOMATICALLY WHEN I HIT LOCK ON THE KEY FOB. I FEEL THIS POSES A SAFETY HAZARD FOR MYSELF AND MY BELONGINGS BECAUSE IF I EVER NEEDED TO ENTER MY CAR QUICKLY WITH MY 2 KIDS, I CANNOT. THIS OCCURS WHILE VEHICLE IS PARKED.

EACH OF THE FOUR DOOR LOCK ACTUATORS HAVE MALFUNCTIONED SUCH THAT THE DOOR CANNOT BE UNLOCKED/OPENED FROM EITHER THE INSIDE OR OUTSIDE OF THE CAR. THIS HAS OCCURRED DURING THE PAST 18 MONTHS. IT IS A SAFETY HAZARD IN CASE OF A WRECK/FIRE WHERE SOMEONE COULD NOT GET OUT OF THE CAR EMERGENTLY OR SECURITY THREAT IF THE DRIVER/PASSENGER EMERGENTLY NEEDED TO ENTER THE CAR TO AVOID HARM. I HAVE RECEIPTS FOR ALL REPAIRS AT THE LOCAL TOYOTA DEALERSHIP. I WAS TOLD BY A TOYOTA DEALER SHIP REPRESENTATIVE THIS IS A RECOGNIZED ISSUE WITH THE VEHICLE.