NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Toyota Prius. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DROVE OVER A POTHOLE, WHICH CAUSED THE REAR OF THE VEHICLE TO ELEVATE. THE CONTACT LOST CONTROL OF THE STEERING AND BRAKES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER, FOR ERRATIC STEERING WHEN GOING AROUND CURVES AT MODERATE SPEEDS. THE SAME MORNING, WHILE DRIVING, THE VEHICLE WENT OVER A DIP IN THE PAVEMENT. THE REAR OF THE VEHICLE WENT AIRBORNE AS IF, IT WAS ON A HYDRAULIC LIFT. THE CONSUMER HAD NO CONTROL OF THE STEERING OR BRAKING. WHAT SAVED HIM WAS THE LEFT REAR BRAKE AND THE TIRE JERKED ON THE PAVEMENT AND PULLED THE VEHICLE BACK STRAIGHT. HE EXPERIENCED THE FAILURE FOR A SECOND TIME. UPDATED 10/29/14 UPDATED 11/21/14*CN THE CONSUMER STATED THE DEALER COULD NOT DUPLICATE THE FAILURE. THE FAILURE DOESN'T OCCUR WITH MULTIPLE PEOPLE IN THE VEHICLE. THE DEALER REFUSED TO DRIVE THE VEHICLE ALONE.*JS
TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME EXTREMELY LOOSE CAUSING THE VEHICLE TO SWAY ABNORMALLY. THE CONTACT INDICATED THAT THE STEERING WHEEL WAS DIFFICULT TO MANEUVER WHEN MAKING A TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.
TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. WHILE IN THE PROCESS OF PARKING THE VEHICLE, THE BRAKES DISENGAGED AND THE VEHICLE ACCELERATED FORWARD UNEXPECTEDLY. THE CONTACT CRASHED THE VEHICLE INTO THE PRECEDING VEHICLE. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE BRAKES DISENGAGED AND THE VEHICLE ACCELERATED BACKWARDS. THE CONTACT CRASHED THE VEHICLE INTO THE VEHICLE BEHIND IT AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50.
ACCELERATION DRIVING EAST ON US RTE. 50 AT ABOUT 60 MPH: VEHICLE ACCELERATED FOR NO APPARENT REASON. I NEARLY RAN INTO THE CAR AHEAD OF ME. THIS CAR IS EQUIPPED WITH RADAR ADAPTIVE CRUISE CONTROL, WHICH WAS ENGAGED AT THE TIME. I TURNED OFF THE CRUISE CONTROL IN TIME TO AVOID A COLLISION. UNINTENDED ACCELERATION HAS SPORADICALLY OCCURRED, BUT IT IS USUALLY FAIRLY MILD. THIS TIME IT WAS SO POWERFUL THAT IT FELT LIKE I HAD STOMPED ON THE ACCELERATOR; THE ENGINE ROARED AND THE CAR TOOK OFF AT FULL THROTTLE. THANKFULLY I WAS TRAVELING AT THE MAX DISTANCE OF THE CRUISE CONTROL. ACCELERATION WAS NOT CAUSED BY FLOOR MATS. I WATCHED WHILE THE DEALER SERVICE MANAGER CHECKED. DECELERATION DRIVING EAST ON I-70: THE CAR AHEAD OF ME SIGNALED TO EXIT THE INTERSTATE AND TURNED SMOOTHLY ONTO THE EXIT RAMP. AS SOON AS HE WAS OUT OF MY LANE MY CAR'S CRUISE CONTROL LOCKED ON TO THE THAT OF THE EXITING CAR AND VIGOROUSLY APPLIED THE BRAKES. STEPPING ON THE ACCELERATOR DID NO GOOD. *TR
TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED THAT THE WIRE HARNESS WIRING WAS BEING DAMAGED BY ANIMALS BITING THE WIRING. THE VEHICLE WAS KEPT AT THE DEALER FOR DIAGNOSTIC TESTING FOR OVER A MONTH, BUT IT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
I FINALLY REALIZED THAT THE DRIVERS SIDE HEAD RESTRAINT ON THIS CAR IS CAUSING ME CHRONIC NECK AND HEAD PAIN. IT PUSHES MY HEAD FORWARD, WRECKING MY POSTURE. SITTING PARKED, WITH THE HEADREST REMOVED, THE SEAT IS COMFORTABLE AND ALL THE CONTROLS ARE WITHIN REACH OF MY HANDS AND FEET. I UNDERSTAND THAT YOUR NEW REGULATIONS CALL FOR A MINIMUM OF 2" FROM THE BACK OF THE HEAD TO THE HEAD RESTRAINT. I HAVE ZERO ROOM, AND MY HEAD IS PUSHED FORWARD. THERE REALLY NEEDS TO BE SOME ADJUSTMENT TO ACCOMMODATE PEOPLE WITH DIFFERENT BODY TYPES. I'M A MALE, 5' 9" AND ABOUT 160 LBS. *TR
2014 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO PUSH START IGNITION SYSTEM. *TGW THE CONSUMER STATED THE VEHICLE BELONGS TO HIS PARENTS. HE NOTICED THE ENGINE TURNED ON BY ITSELF. HE WAS ABLE TO OPEN THE DOOR AND NOTICED THE POWER PUSH BUTTON WAS LIT WHICH INDICATED THE ENGINE WAS ON. THE SCREEN ON THE CENTER CONSOLE STATED NO KEY WAS DETECTED. HE PRESSED THE POWER BUTTON TO TURN THE ENGINE OFF. THE DEALER INFORMED THE CONSUMER, IF HE WALKED AWAY FROM THE VEHICLE WITHOUT TURNING OFF THE IGNITION, THE VEHICLE WOULD STAY ON. THE ENGINE TURNED ON BECAUSE THE VEHICLE WAS IN BATTERY MODE TO REPLENISH THE BATTERY POWER, WHEN THE SYSTEM DETECTS THE BATTERY CHARGE HAS DROPPED BELOW A CERTAIN LEVEL. *JB
I PULLED MY 2014 TOYOTA PRIUS SLOWLY OUT OF A PARKING SLOT IN A SMALL PARKING LOT TURNING IT THE DIRECTION I WANTED TO GO ON A VERY SLIGHT SLANT DOWNHILL. BEFORE I COULD PUT IT IN DRIVE FROM REVERSE IT STARTED ROLLING DOWNWARD ON ITS OWN. WHEN I WENT TO APPLY THE BRAKES, THEY WERE SQUISHY AND DID NOT ENGAGE. I TRIED SEVERAL TIMES TO GET THEM TO ENGAGE BUT THEY NEVER DID. I WENT TO PUT THE EMERGENCY BRAKE ON BUT IT IS LOCATED SO HIGH UP IT WAS DIFFICULT TO GET MY FOOT UP THERE QUICKLY. MEANWHILE THERE WAS A TRUCK PARKED ACROSS THE END OF THE PARKING LOT LANE SO MY CAR ROLLED INTO THE TRUCK CREATING DENTS IN THE FRONT DOOR PANEL AND REAR DOOR PANEL. THIS WAS OBVIOUS BRAKE FAILURE. I WENT TO THE LOCAL TOYOTA REPAIR AND DEALERSHIP AND SPOKE WITH A SHOP EMPLOYEE. HE TOLD ME THAT THIS CAN ACTUALLY HAPPEN WHERE YOU CAN BACK A CAR UP AND TURN IT AND IT WILL GO ON ITS OWN (BUT IT SEEMS HE IMPLIED THAT THE "READY" LIGHT MIGHT NOT HAVE ENGAGED) AND THAT HE "HAD SEEN IT HAPPEN HIMSELF". IF THE TRUCK HAD NOT BEEN THERE, MY CAR WOULD HAVE ROLLED DIRECTLY OUT INTO ONCOMING TRAFFIC ON THE MAIN THOROUGHFARE THROUGH TOWN WHICH HAD THE HUGE POTENTIAL OF CAUSING A MAJOR ACCIDENT WITH INJURIES. I DID TRY TO RECREATE THE EVENT IN A NONPOPULATED AREA IN A VERY SAFE MANNER AND WAS UNABLE TO DO SO. THAT EVEN SCARES ME MORE!!! AS YOU HAVE NO IDEA IF IT CAN OR WILL HAPPEN AGAIN. I SPENT $20,000 PLUS FOR A NEW CAR THAT I AM ALWAYS HYPER-CAUTIOUS IN BECAUSE NO ONE WILL FESS UP TO PROBLEMS. IF I SELL THE CAR IT WILL BE AT A GREAT LOSS WHICH I CANNOT AFFORD! IN THE INTERNET I NOTE THAT THERE WERE SIMILAR PROBLEMS WITH THE BRAKES, ESPECIALLY AROUND 2007 - MANY WERE DOCUMENTED BUT TOYOTA WAS NEVER TAKEN TO TASK RE: THESE CONSUMER COMPLAINTS AS I SUPPOSE THE CONSUMERS JUST COULDN'T "PROVE" THEM. AS USUAL MONEY TRUMPS HUMAN LIVES AND SAFETY. TOYOTA SHOULD BE ASHAMED OF THEMSELVES. *TR
I FREQUENTLY GET A MUSTY SMELL OUT OF MY VENTS THAT I HAVE NOTICED FROM TIME OF TAKING OWNERSHIP. I WAS TOLD AT THAT TIME TOYOTA WAS AWARE OF IT AND THE SOLUTION WAS TO TAKE THE SYSTEM OUT OF RECIRCULATE A FEW MILES FROM HOME ALLOWING OUTSIDE FRESHER AIR IN TO REMOVE THE APPARENT MOISTURE BUILDUP. I TRIED TO LEAVE THE SYSTEM IN THE FRESH AIR MODE MOST OF THE TIME, BUT STILL EXPERIENCE THIS SMELL/ODOR. AT MY 10K SERVICE I BROUGHT THIS UP AGAIN AND WAS OFFERED A 'GOODWILL' SYSTEM CLEANING AND A CHARCOAL FILTER. THE MECHANIC PERFORMED THE PROCEDURE (ALTHOUGH I AM NOT SURE IF IT WAS FOR THE RECOMMENDED TIME FRAME, DASH-CAM INSIDE VEHICLE CAUGHT THE WHOLE 10K SERVICE) THE SMELL IS STILL THERE AND SOMETIMES EVEN OVERWHELMINGLY BAD.
TOYOTA'S ENTUNE NAVIGATION SYSTEM RANDOMLY FREEZES AND RESETS. WHEN THIS HAPPENS AT HIGH SPEEDS ON A HIGHWAY WHERE A PERSON IS DEPENDING ON THE SYSTEM TO GET SOMEWHERE, IT CAUSES A MASSIVE DISTRACTION AND A RISK TO LIFE AND LIMB. TOYOTA IS OFFERING NO RESOLUTION TO THIS ISSUE AND IT'S DEALERSHIPS ARE REFUSING TO EVEN REGISTER USER COMPLAINTS - "UNLESS THEY CAN REPLICATE THE ISSUE" WHICH IS RATHER DIFFICULT SINCE THE PROBLEM IS RANDOM AND THE DEALERSHIPS WILL NOT TAKE USER REPORTS OF THE ISSUE AS CREDIBLE. *TR
WE HAVE RECENTLY PURCHASED A 2014 TOYOTA PRISM THAT NOW HAS LESS THAN 4000 MILES ON THE ENGINE. IN A VERY SHORT PERIOD WE HAVE EXPERIENCED A MASS AMOUNTS OF DEFECTS WITH THE CAR. THE FIRST REPAIR WAS TOYOTA HAD TO REPLACE THE BATTERY FROM OUR HOME. THE SECOND WAS A RECALL DEALING WITH A NATIONAL RECALL WITH SOFTWARE UPDATES. ON JULY 16TH THE YELLOW LIGHT CAME ON AS SOON AS WE STARTED TO DRIVE THE CAR. IT WAS THE BRAKE INDICATOR AND THEY ASKED MY WIFE TO DRIVE IT TO THE DEALERSHIP 25 MILES AWAY? I CALLED INTO QUALITY IMPORTS TOYOTA IN FT. WALTON BCH , FLORIDA WHERE WE PURCHASED THE CAR AND VENTED MY FRUSTRATIONS. I WAS NOT SATISFIED WITH THEM ASKING US TO DRIVE THE CAR WITH A BRAKE LIGHT INDICATOR THAT JUST CAME ON. WE ARE FEARFUL OF THE NEXT FAILURE WITH THIS VEHICLE. THE MANUFACTURE GAVE ME A CLAIM NUMBER 1407161970 TO START THE PROCESS OF THE COMPLAINT. I GOT A CALL FROM THE TOYOTA CASE MANAGER [XXX] WHO BASICALLY SAID WE HAVE TO FILL OUT A LOT OF FORMS FOR THE LEMON LAW AND ARBITRATION PROCESS. BASICALLY WE WERE ASKED TO DRIVE THE CAR UNTIL 30-40 DAYS LATER FOR THE PROCESS. I TOLD [XXX] WE DON'T FEEL SAFE IN THE CAR AND THAT THEY SHOULD LET US USE A LOANER. HE DENIED THE REQUEST?? REQUEST TO HAVE THIS INVESTIGATED. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR
I WAS PULLING INTO A CONVENIENCE STORE IN MY 2014 PRIUS. AS I WAS GLIDING IN, I DEPRESSED THE BRAKE PEDAL AND THE CAR KEPT GOING. I CONTINUED TO PRESS THE BRAKE AND THE CAR STARTED TO ACCELERATE. I COULD FEEL THE SURGE OF POWER. I WAS COMPLETELY UNABLE TO STOP THE CAR AND I RAN INTO PARKING POSTS AT THE FRONT OF THE STORE. ALL AIRBAGS WERE DEPLOYED. I GOT A CUT ON MY FOREHEAD AND WAS BLEEDING. AN AMBULANCE ARRIVED AND MY HUSBAND DROVE ME TO THE ER AFTERWARDS AND I RECEIVED TREATMENT. I WAS COMING HOME FROM THE GYM AT 9AM IN THE MORNING. I HAVE NEVER BEEN AT FAULT IN AN AUTO ACCIDENT BEFORE. I HAVE A WITNESS THAT SAID HE HEARD A CHIRPING SOUND COMING FROM MY BRAKES RIGHT BEFORE THE CRASH. I HAVE THE PIN DRIVE FROM THE CAR THAT A REPRESENTATIVE, SUPPOSEDLY FROM AN OUTSIDE SOURCE, THAT RETRIEVED IT. THIS IS WHAT TOYOTA USED TO CONDUCT THEIR "INVESTIGATION" INTO THE INCIDENT. THEY CONCLUDED THAT IT WAS COMPLETELY NOT THEIR FAULT, NOT INDICATING HOW IT COULD HAVE HAPPENED. THEY ARE NOT GOING TO HELP AT ALL. SOMEONE OTHER THAN TOYOTA NEEDS TO INVESTIGATE THIS PROBLEM BEFORE SOMEONE ELSE GETS KILLED. ( I FILED A PREVIOUS COMPLAINT THIS MORNING BUT REALIZED I HAD ENTERED THE VIN NUMBER WRONG. THIS IS THE SAME COMPLAINT WITH THE CORRECT VIN NUMBER. *TR
I WAS PULLING INTO A CONVENIENCE STORE IN MY 2014 PRIUS. AS I WAS GLIDING IN, I DEPRESSED THE BRAKE PEDAL AND THE CAR KEPT GOING. I CONTINUED TO PRESS IT AND THE CAR STARTED TO ACCELERATE, I COULD FEEL THE SURGE OF POWER. I WAS COMPLETELY UNABLE TO STOP THE CAR AND RAN INTO PARKING POSTS AT THE FRONT OF THE STORE. ALL AIRBAGS WERE DEPLOYED. I GOT A CUT ON MY FOREHEAD, AN AMBULANCE CAME BUT I DECLINED AND MY HUSBAND DROVE ME TO THE ER LATER WHERE I RECEIVED TREATMENT. I WAS COMING HOME FROM THE GYM AT 9 AM I HAVE NEVER BEEN AT FAULT IN AN ACCIDENT BEFORE. I HAVE A WITNESS THAT SAID HE HEARD A CHIRPING SOUND COMING FROM THE BRAKES BEFORE I CRASHED. TOYOTA COMPLETELY DENIES THERE IS ANYTHING WRONG WITH THE CAR, BUT GIVES NO EXPLANATION AS TO HOW THIS COULD HAVE OCCURRED. THEY WILL NOT HELP AT ALL. SOMEONE IS GOING TO GET SERIOUSLY INJURED OR KILLED. THIS NEEDS TO BE INVESTIGATED BY SOMEONE OTHER THAN TOYOTA. *TR
TOYOTA'S ENTUNE NAVIGATION SYSTEM RANDOMLY FREEZES AND RESETS. WHEN THIS HAPPENS AT HIGH SPEEDS ON A HIGHWAY WHERE A PERSON IS DEPENDING ON THE SYSTEM TO GET SOMEWHERE, IT CAUSES A MASSIVE DISTRACTION AND A RISK TO LIFE AND LIMB. TOYOTA IS OFFERING NO RESOLUTION TO THIS ISSUE AND IT'S DEALERSHIPS ARE REFUSING TO EVEN REGISTER USER COMPLAINTS - "UNLESS THEY CAN REPLICATE THE ISSUE" WHICH IS RATHER DIFFICULT SINCE THE PROBLEM IS RANDOM AND THE DEALERSHIPS WILL NOT TAKE USER REPORTS OF THE ISSUE AS CREDIBLE. *JS
SHORTLY AFTER PURCHASING MY 2014 TOYOTA PRIUS IN JUNE 2014, I STARTED NOTICING A MOLDY SMELL COMING FROM THE AIR CONDITIONER. THE HOTTER OUTSIDE IT GOT, THE WORSE THE SMELL INSIDE GOT. I TOOK THE CAR TO THE DEALER TO DISCUSS THE PROBLEM WITH THEM. THEY INFORMED ME THAT TOYOTA SAYS THIS IS AN "ENVIRONMENTAL ISSUE" AND CAN HAPPEN IN NEW CARS AND IS THEREFORE NOT WARRANTIED. THE SERVICE MANAGER INSTALLED A CHARCOAL AIR FILTER IN THE CABIN AIR FILTER AND SAID THAT IT WOULD HELP ELIMINATE THE ODOR. IT DID NOT. IN FACT, THE CHARCOAL AIR FILTER REDUCED THE AIR FLOW INTO THE CABIN WHICH CAUSED THE AC TO NOT COOL. I HAD THE SERVICE DEPARTMENT REPLACE THE CHARCOAL WITH AN ORIGINAL AIR FILTER IN SEPTEMBER AFTER COMPLAINING THAT THE AC WASN'T COOL. THE SMELL IN THE AC PERSISTS. IT'S NOT JUST A BIT WHEN THE CAR IS TURNED ON. NO MATTER WHAT SETTING I PUT THE AC ON, IT DOES NOT HELP (FRESH AIR OR RECIRC). WHEN IT RAINS OR WHEN IT IS REALLY HUMID OUTSIDE, THE CAR SMELLS LIKE A SWAMP (EVEN BEFORE IT IS TURNED ON). THERE IS ALSO HUMIDITY INSIDE THE CAR WHEN OPENING THE DOOR. I'VE ASKED MULTIPLE TIMES TO HAVE THE EVAPORATOR REPLACED BECAUSE I FEAR THAT IT IS NOT DRAINING AND CAUSING MOLD AND MILDEW TO FORM. BREATHING IN THE MOLD IS A SERIOUS HEALTH CONCERN AND TOYOTA WILL NOT AGREE TO ANY KIND OF FIX. I'M ALSO HAVING OTHER VARIOUS HVAC PROBLEMS SUCH AS CONTINUOUSLY FOGGING WINDOWS AND A DRAFT FROM THE DRIVERS SIDE DOOR. THE CAR DOES NOT HOLD HEAT AND IS VERY COLD DURING THE WINTER MONTHS. *TR
POINT SOURCES OF LIGHT (I.E. BRAKE LIGHTS, HEADLIGHTS, TRAFFIC LIGHTS, ETC.) AT NIGHT TIME AND TO A LESS VISIBLE EXTENT IN THE DAY TIME ARE DUPLICATED OR TRIPLICATED AT DISTANCES THROUGH THE FRONT WINDSHIELD. AS THE LIGHT SOURCE IS CLOSER TO THE CAR, THE GHOSTING EFFECT DIMINISHES. THIS PROBLEM DOES NOT OCCUR WHEN LOOKING OUT THE SIDE WINDOWS OR REAR WINDSHIELD, BUT ONLY OCCURS THROUGH THE FRONT WINDSHIELD. THIS PRISM EFFECT INDUCES NAUSEA AND IS INCREDIBLY DISTRACTING WHILE DRIVING. *TR
I PURCHASED A 2014 TOYOTA PRIUS ON MAY 31, 2014. TODAY 6/18/14 I FOUND OUT THERE WAS A RECALL ON THIS MODEL VEHICLE. I CALLED TOYOTA AND I WAS INFORMED THE RECALL SERVICE HAD NOT BEEN PERFORMED. I CALLED A LOCAL DEALER (DIFFERENT FROM THE ONE WHERE I PURCHASED THE VEHICLE) AND THEY INFORMED ME THAT WHEN THEY PULLED THE VIN, IT SHOWED STOP SALE IN EFFECT. I DO NOT BLAME TOYOTA AS OBVIOUSLY IF ONE DEALER COULD SEE THE STOP SALE SO COULD THE OTHER. I THINK THAT THERE SHOULD BE STRICTER REGULATIONS ON DEALERSHIPS TO MAKE SURE THESE RECALLS ARE COMPLETED BEFORE THE SALE!! JUST LIKE THE GENTLEMAN THAT COMPLAINED EARLIER I ALSO PURCHASED A BRAND NEW DEFECTIVE VEHICLE, HOW CAN THIS HAPPEN SEVERAL MONTHS AFTER THE RECALL. !! NOW I HAVE TO TAKE THE TIME OFF TO TAKE IT IN TO HAVE THE RECALL FIXED. THIS IS A MAJOR INCONVENIENCE, LOSS OF USE OF VEHICLE AND LOSS OF TIME FROM WORK. I ALSO WANT TO KNOW HOW TO GET COMPENSATED FOR THE INCONVENIENCE AND TIME, PLUS THE FACT THEY SOLD AND I HAVE BEEN DRIVING AN UNSAFE VEHICLE. *TR
CARS AV SMELLS LIKE MOLD AV CONDENSER CLOGGED SMELL GET WORSE AS TIME GOES ON CAR IS UNBEARABLE TO DRIVE NOW
TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WOULD REVERSE WHEN SHIFTED TO DRIVE WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 3,002.
2014 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *SMD THE CONSUMER STATED A BROWN COLORED ALARM APPEARED ON THE DASH, WHICH FLASHED ON THEN OFF, AS THE VEHICLE STARTED TO SLOW DOWN. IF HE TRIED TO ACCELERATE, THE LIGHT WOULD COME ON, BUT NO RESPONSE TO INCREASE SPEED. HE MANAGED TO PULL OVER, AND STOPPED THE VEHICLE. AFTER A FEW SECONDS, HE TRIED TO RE-START THE ENGINE AND WAS SUCCESSFUL. THE DEALER WAS UNABLE TO DUPLICATE, THE PROBLEM THE CONSUMER EXPERIENCED.
2014 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE SAFETY FEATURES. *SMD THE CONSUMER BELIEVED BACK-UP CAMERAS SHOULD COME STANDARD ON VEHICLE. HE ALSO BELIEVED AUTO BRAKING SHOULD BE A STANDARD FEATURE. *JB
WHILE DRIVING ON THE FREEWAY AT HIGHWAY SPEEDS A SERIES OF YELLOW TRIANGLES SUDDENLY FLASHED ON THE DASHBOARD ALONG WITH SOME BEEPS. THE ENGINE THEN STALLED AND THE GAS PEDAL NO LONGER RESPONDED TO ANY INPUTS. DUE TO A COMBINATION OF SHEER LUCK AND DRIVER PRESENCE OF MIND THE CAR WAS STEERED TO THE SHOULDER OF THE HIGHWAY WHERE IT CAME TO A HALT. THE EXPERIENCE OF TRYING TO CONTROL A CAR WITH A STALLED ENGINE AND SAFELY STEER IT TO THE SHOULDER IN HEAVY TRAFFIC WAS TERRIFYING TO SAY THE LEAST. THE CAR WAS TAKEN STRAIGHT TO THE DEALER WHERE IT WAS LEFT FOR SERVICE. AFTER DIAGNOSIS A COUPLE OF DAYS LATER THE DEALER CALLED BACK AND SAID THAT THE ENGINE CONTROL MODULE HAD FAILED WHICH IS WHY THE ENGINE HAD STALLED. THE CAR IS STILL WITH THE DEALER SINCE THE PART IS NOT AVAILABLE AND NEEDS TO BE SHIPPED FROM TOYOTA. THE DEALER CLAIMED THAT THIS WAS SUCH A RARE OCCURRENCE THAT THEY DID NOT HAVE THE PARTS AVAILABLE. THEY ALSO CLAIMED THAT THEY DID NOT KNOW ANYONE ELSE FOR WHOM THIS HAD HAPPENED. MAYBE SO BUT THIS WAS AN INCIDENT THAT COULD HAVE BEEN FATAL. THE FACT THAT NOBODY GOT KILLED IS JUST PLAIN LUCK. *JS
2014 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO ELECTRICAL SYSTEM SOFTWARE RECALL NOTICE AND REQUESTS FINANCIAL COMPENSATION. *SMD THE CONSUMER STATED TOYOTA AND THE DEALER KNOWINGLY SOLD HIM A DEFECTIVE VEHICLE, IN WHICH THEY WERE FULLY AWARE OF RECALL # 14V053000. *JB
TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED THAT IT WAS DIFFICULT TO VIEW ANY OF THE GAUGES ON THE INSTRUMENT PANEL WHILE OPERATING THE VEHICLE. ADJUSTING THE DIMMER SWITCH DID NOT REMEDY THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES, BUT NO REMEDY WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200.
WHILE TRAVELING IN SLIPPERY CONDITIONS I ATTEMPTED TO NAVIGATE A RIGHT HAND TURN. THE CAR BEGAN TO SLIDE WHILE BRAKING INDICATING POSSIBLE SNOW BUILDUP IN FRONT OF TIRES. I ATTEMPTED TO ACCELERATE OUT OF THE SLIDE WHICH IS PROPER IN FRONT WHEEL DRIVE VEHICLES. THE CARS DASH LIGHTS LITE UP AND THE SLIDE INDICATOR STARTED BEEPING. THE CAR BECAME COMPLETELY UNRESPONSIVE TO THE GAS PROVIDING NO POWER WHATSOEVER. THE CAR SLID OVER THE CURB AND CRASHED INTO A HIGHWAY SIGN AND FINALLY CAME TO REST. *TR
TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS HYBRID. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, A PASSENGER PUT THEIR ARM OUT OF THE WINDOW AND IT ERRONEOUSLY CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 358.
WINDSHIELDS ON PRIUS MODELS 2010 AND HIGHER ARE AFFECTED. WHILE MOST OBVIOUS AT NIGHT, EXTERNAL LIGHT SOURCES VIEWED THROUGH THE FRONT WINDSHIELD CAN BE MIRRORED IN TRIPLICATE VIA A "PRISM" OR "REFRACTION" EFFECT. INTERIOR OCCUPANTS WILL WITNESS LIGHT SOURCES BEING REPLICATED 3 TIMES. THE RESULTING EFFECT CAN CREATE NAUSEA OR DIZZINESS IN OCCUPANTS, AND IS EXPERIENCED WITH MAXIMUM EFFECT AT NIGHT DURING TRAFFIC WHEN THE ABILITY TO SAFELY NEGOTIATE ROADWAYS IS PARAMOUNT. *TR