Toyota · Prius · 2014
3
Recalls
227
Complaints
4/5
Safety Rating
The 2014 Toyota Prius has 3 recalls and 227 owner-reported complaints on file with NHTSA. Overall safety rating: 4 out of 5 stars. Most reported issue: service brakes (64 reports).
Source: NHTSA Public Records · Updated Apr 22, 2026
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
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Rollover Resistance
12.1% rollover risk in single-vehicle crash
Safety Features
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Remedy Status
Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Remedy Status
Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Remedy Status
Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
While driving, three warning lights suddenly appeared on the dashboard . Abs warning, traction light, and break warning light At the same time, the brake pedal became very hard to press, and the vehicle did not slow down as expected. This caused a significant increase in stopping distance, and I nearly rear-ended the vehicle in front of me. The issue appears to involve the braking system and created an immediate safety risk. No prior warning signs were noticed before this incident. The vehicle has not yet been inspected but is available for inspection upon request.
On April 5, 2026, while driving downhill around a corner in my 2014 Toyota Prius, the brake booster and brake booster pump assembly failed without any prior warning. When I pressed the brake pedal the car did not slow down and instead appeared to accelerate due to a complete loss of braking assist. I was unable to stop the vehicle normally and had to rely on gravity and coasting to slow down, creating a serious risk of collision. There were no warning signs prior to the failure. Immediately after the incident, three warning lights illuminated on the dashboard: the BRAKE light, the ABS light, and the VSC (vehicle stability control) light, which have remained on since. The vehicle was taken to DARCARS Toyota Baltimore, 6007 Eastern Ave, Baltimore, MD 21224, where the failure was confirmed on April 15, 2026. Technician Victor Lawson diagnosed diagnostic trouble code C1391, which is the exact qualifying code listed under Toyota's Customer Support Program ZJB for brake booster and brake booster pump assembly failure (RO# XXX). The vehicle remains at the dealership and is available for inspection. Toyota corporate was contacted and opened case number XXX but declined to cover the repair despite this being a documented issue that Toyota has publicly acknowledged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Subject: Brake Booster/Pump Assembly Failure – Toyota Program ZJB / 23TE07 Description of Incident: I am reporting a failure of the brake booster and pump assembly on my 3rd Generation Prius (82,000 miles). While the vehicle is 11.3 years old, it is well under the 150,000-mile threshold of Toyota’s Customer Support Program ZJB. The brake pump began cycling every 13 seconds, indicating an internal pressure leak in the accumulator. This is a documented precursor to a total loss of power-assist braking. Despite the clear mechanical failure, no warning lamps or Diagnostic Trouble Codes (DTCs) were triggered, creating a safety hazard where the system could fail without prior electronic notification. Repair and Cost Details: Because the vehicle was 1.3 years past the arbitrary 10-year "Secondary Coverage" window, I was forced to pay $3,461.18 out-of-pocket for a known manufacturing defect. I would like to highlight a discrepancy in labor billing: while Toyota’s own technical bulletins (ZJB/23TE07) state the repair should take approximately 5.3 hours, the dealership charged 8.9 hours of labor for the same procedure. Safety Concern: By limiting coverage to 10 years, Toyota has left many low-mileage owners with a critical safety defect that degrades over time regardless of mileage. I request that the NHTSA transition this from a "Customer Support Program" to a formal Safety Recall to ensure all affected vehicles are repaired and owners are reimbursed, regardless of the vehicle's age.
The contact owns a 2014 Toyota Prius. The contact stated that while driving at an undisclosed speed, the vehicle failed to slow down as intended with the brake pedal depressed. The ABS warning light was occasionally illuminated. The vehicle was pulled over to the shoulder of the roadway and restarted. The vehicle was taken to a local independent mechanic, where it was diagnosed, and determined that the brake master cylinder, brake booster, and brake lines needed to be replaced. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure to an undisclosed recall; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 152,000.
Vehicle: 2014 Toyota Prius v Hybrid Mileage: 79,000 miles The vehicle experienced sudden failure of the brake booster / brake accumulator system. Multiple warning lights appeared including ABS, traction control, and the red brake warning light. Diagnostic code C1391 was retrieved. The brake pedal became soft/spongy and the electric brake pump began cycling frequently. Braking performance felt reduced and inconsistent, creating a potential safety risk. This vehicle has very low mileage (79,000 miles) and has been well maintained. The failure appears to be related to a known defect in the Prius braking system. Toyota previously issued Customer Support Program 20TE07 addressing brake booster and pump failures on 2012–2014 Prius v vehicles. Despite this known issue, the repair is not being covered and the cost quoted is several thousand dollars. A failure of the brake booster/accumulator system significantly affects braking performance and should not occur at this mileage. This appears to be a widespread issue affecting Prius vehicles and represents a potential safety defect involving the braking system.
Head gasket failure. No check, engine, light or warning. My car was very well maintained regularly. After research, I found this to be a very common problem. Yes it is available for inspection. Upon request. The problem was confirmed by chemical test, ignition vapors going into engine coolant. Other symptoms were misfiring on cylinder two and cylinder four. Severe engine knocking.
the cylinder head gasket blew because of the poor design of the intake manifold and the EGR system. There are updated parts to fix this issue, but there was no recall. This poor design led to the vehicle having "the Death Knock." It started doing this knock on my trip driving my daughter to college. The engine could have seized in traffic on the way to [XXX] from [XXX] . No warning lights came on telling me there was an issue. The vehicle is being taken apart now to see if my connecting rods were bent from the coolant entering the combustion chamber. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The slip notification, abs, and brake lights turned on while driving on the highway. The brakes then became very stiff and the vehicle did not brake as fast or as well as it normally does without the lights.
The brake booster/accumulator failed on my vehicle. This part was a common failure during the 2010-2015 production run so much so that Toyota extended coverage to replace. Mine failed recently beyond the warranty extension of 10 years/150k miles. My vehicle has only 108k miles and is 15 months beyond warranty. Toyota Corporate will not replace this vital part, despite the fact it was a defective design. I can’t drive it any longer since I don’t have the $4000 to make repair. Toyota Corporate has shown little concern despite this critical safety defect.
2014 Prius HB with 135k miles , onboard system warning lights for Brakes, ABS system, TPMS and Traction Ctrl all came one suddenly. Brake losing pressure while vehicle making strange noise under front driver side
The brake booster system (electric brake booster pump) in my 2014 Toyota Prius has been making frequent, audible cycling noises inside the cabin, particularly during cold weather. I have also noticed a faint odor outside the vehicle that seems related to electrical movement. No ABS or brake warning lights have illuminated, but the cycling pump may indicate increased stress on the brake system. The issue has not yet been diagnosed or confirmed by a dealer or independent service center. The problem has not caused a loss of braking ability to date, but the unusual noises and electrical odor suggest potential risk if the booster were to fail completely. No recall or customer support program currently covers this issue. The component is part of the vehicle’s brake system and would be available for inspection by a dealer or manufacturer upon request. Toyota has offered no help or possibility of Goodwill assistance inspection for this issue.
On Jan 5, 2026 I was driving locally at about 40-45 mph. All of a sudden 3 indicator lights came on ABS, Brake, and Brake System Warning Light. There were no noises, but the brakes felt different. They did stop when needed. I left space between myself and others just in case, did not want an accident. Called my regular mechanic. They advised to not drive the car, but to bring it into the shop at 8am the following day. On Jan 6th, the mechanic stated it was beyond their expertise. It was towed to the local Toyota Dealer for repairs. It ended up being the Brake Booster and Pump. Upon investigation online, we saw this was a recall, but we were not notified by Toyota.
misfire code along with rough starts/light load. T-SB-0116-15
The brake system malfunctioned suddenly. While driving and while stopped, the brake pedal became very hard and braking behavior became unpredictable. The vehicle sometimes brakes aggressively and other times requires excessive pedal force to stop. The ABS and BRAKE warning lights illuminated. The vehicle no longer provides normal braking assistance. This issue is related to a failure of the brake actuator / brake booster, which is a known issue affecting Toyota Prius models from 2010 to 2015. This defect creates a serious safety risk, as braking performance is inconsistent and may increase stopping distance or cause loss of control during emergency braking situations. The vehicle has not been repaired yet because the cost is very high and the manufacturer has declined assistance despite this being a known safety-related defect.
I was driving on the freeway, and a few lights(including ABS, brake lights) all came on and a beeping noise started, as i immediately lost complete control of my brakes! That God it was late, and no cars were in front of me. The car slowed down as I removed my foot of the gas right away. I tried to pull over as soon as I heard the lights, and that’s when I realized my brakes were completely gone! I was able to stop after about two miles; car stop on its own as it slowed down. Apparently, this was a major known issue and had warranty up to 150k miles. At the time of the incident, my car had about 165k miles. I had the car for years, and no one at the dealer ever mentioned anything about this or even tried to make me aware of it! I called the Toyota dealer and corporate number several times and they declined providing me with any help at all! This caused me fear and traume because I never thought this was possible! It could’ve ended my life and the life of people around me if there were any cars in sight! The problem has been confirmed by a reputable mechanic! He did the repairs! He also called the Toyota dealer and corporate and attempted collecting anything since he found out about the warranty and common issue. They also denied help. No lights were on at all before this incident happened! It all came at once! I even have all records of monthly/ bimonthly complete inspections at the dealer with everything normal on the results!
My 2014 Toyota Prius (VIN [XXX] , 77,000 miles) displayed Brake, ABS, and Slip warning lights. A mechanic confirmed failure of the Brake Booster and Pump Assembly (DTC C1391). Toyota previously acknowledged this as a safety-related defect under Customer Support Program ZJB, but my coverage expired because I never received Toyota’s notice dated May 21, 2019. My car has been undrivable for weeks and Toyota refuses goodwill repair. This is a serious brake safety issue that should be reviewed for recall or extended coverage since many Prius owners have experienced the same failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ABS complete and total failure while driving.
My brakes consistently lock and the car lunges forward. Driving down the highway I tapped my brakes and they didn’t work. I lost traction in the brakes. I had no control over the car or speed. I’m scared everyday I have to drive it. This is extremely dangerous and I've seen this comment often with this vehicle. Toyota said they had an extended warranty for this but it expired. I never received any mail or phone calls stating that this was a known defect. They say they can’t do anything now and are quoting me over $3000 to fix it.
The ADS, traction light, and brake light all came on at once. Apparently this is a known problem with these cars and Toyota was fixing them for awhile but has stopped. No brake issues were reported when I brought it in for inspection in 2023. I never received any mail stating that this was a know defect and I needed to bring my car in to get it inspected. It's obvious to me that Toyota designed a defective part that impacts safety, and is forcing the owner to bear the cost of the fix by creating parameters that can never be met before the warranty expires.
The brake actuator failed, it can be available for inspection anytime. My ABS light, brake light, and traction control lights all came on to indicate the failure. Since the hybrid engine requires the breaking system to recharge, failure of this part will eventually lead you to be stranded if it isn’t functional. Additionally, the responsiveness of the breaks makes driving at higher speeds a lot riskier. Toyota offered an "extended warranty" to have the parts replaced for free for 10 years or 150,000 miles, whichever came first. My make is 2014, at only 89,000 miles.
Showing 1–20 of 25 complaints
The 2014 Toyota Prius has 3 recalls recorded by NHTSA.
NHTSA has received 227 owner-reported complaints for the 2014 Toyota Prius.
The 2014 Toyota Prius received an overall safety rating of 4 out of 5 stars from NHTSA.
The most commonly reported complaint categories for the 2014 Toyota Prius are service brakes (64 reports), unknown or other (18 reports), electrical system (13 reports).
Yes. NHTSA has 3 recalls on record for the 2014 Toyota Prius. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
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This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.