2004 Toyota RAV4 Complaint Log

I have 2003 registered as 2004.This vehicle that I has Manufactured November 2003 base on the sicker beside driver side door and it's been registered as 2004 .Now the problem that I have is slow moving to first gear suddenly jump to second gear (This is Automatic Trnasmission) I thought it was accelerator pedal issues but I replace the pedal and its the same not shifting properly.I cannot drive my car now due to shifting issue in first anf second gear.This my second Rav4 .I have 2001 toyota Rav4 all wheel drive I I have the same Issue not shifting properly first and second gear ,I purchase ECM module back in 2021,2022 amount of $775.00 at Toyota Parts Deal.com that is not calibrated and I pay $350 at DCH toyata in Torrance for calibration I bring this issues at BAR in 2021 ,2022 to reinburstment of the money to Toyota Headquaters until now no response .I need your help to resolves this Issues. I work Winston Tire and Firestone tire And I studies Automotive system at SCROC in Torrance,Ca. 90505 Diploma, profile.I need my money back for the 2001 toyota Rav4 and I need your help for this 2003,2004 transmission issues that I have right now .My 2001 toyota Rav4 has no issues in shifting since I purchase the ECM module.I currently own this 2 vehicle registered under my name.Thank you for kind Consideration, Respectfully yours [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving on a highway, there was a red light and I pressed on the brakes. The car kept going forward, the brakes became resistant to any pressure and the car continued to roll forward. There were no warning lights when the car was started or during the incident. I kept trying to brake the car, but the car kept moving forward and was about to hit the car in front of me. The cars around me started honking, trying to move out of the way; Luckily the light turned red and the car in front of me was able to move out of the way. I could not press on the gas or the break, I decided to turn the ignition off and the car was able to turn off. I re-started the car and then was able to go again. Had this been on the highway and I was moving at a faster speed, I probably wouldn't be typing this right now and would be in the ER with potentially others. This is the second time an issue like this happened. The first time the car was in reverse and it wouldn't brake and I almost slammed into the car behind me. The brakes and gas were not responsive. I took it to a mechanic right away, got new brakes, rotors, engine and transmission was checked. A couple months later this happened again.

10 days ago transmission on 2004 Rav started to act funny. Slow/jerky to engage in lower gears. Check engine lights came on. Checked out by mechanic who said it looked like a transmission problem and should have it looked at by transmission specialist who said it was not safe to drive as is since it could simply die at any time, and it needed a new transmission. When replacing trans, the trans man found the ECM had to be replaced. He said this often happened with 2003 thru 2005 RAV4s. On looking through your site, discovered others had similar issues with their 2004 Ravs. I also found out that the electronic control module for these vehicles is defective and must be repaired to correct the transmission issues. What did Toyota have to say when you looked into this, or do you not think it’s a safety issue?

The transmission slips suddenly, even during highway driving conditions, which almost resulted in a terrible crash. I found out that the electronic control module for these vehicles is defective and must be repaired to correct the transmission issues.

The TRAC system which brakes the car when it senses the wheel loosing traction hits the breaks on curves, even when turned off. It is random. It is not part of the inspection. When the streets are rain slick it has caused my car to skid out of the lane I was in. It has not been reproduced by anyone as I have not turned the car in to an independent dealer or mechanic. This vehicle has not been inspected by manufacturer, police, insurance representatives or others. The TRAC light comes on and beeps when the car breaks.

GOOD AFTERNOON! I JUST NOTICE TODAY THE REAR SUSPENSION IS VERY RUSTY. I WOULD LIKE TO KNOW IF IS ANY RECALL IN THIS CAR. THANKING IN ADVANCE FOR HELPING IN THIS MATTER.

TAKATA RECALL I PURCHASED THIS CAR IN JANUARY 2019 AND SINCE THAT TIME HAVE RECEIVED NUMEROUS MAILED NOTICES FROM TOYOTA "SAFETY RECALL FOLLOW-UP NOTICE." I HAVE MADE AT LEAST 8 PHONE CALLS TO TOYOTA AND BEEN PROMISED REPEATEDLY THAT I WILL BE CONTACTED FOR AIRBAG REPLACEMENT...BUT HAVE NOT BEEN CONTACTED. EACH PERSON WITH WHOM I SPEAK FAITHFULLY PROMISES THAT I WILL BE CONTACTED, THEN NOTHING. I LIVE IN RURAL ALASKA ON AN ISLAND WITHOUT A TOYOTA DEALER. THE CLOSEST TOYOTA DEALER IS IN ANCHORAGE. GETTING MY VEHICLE TO ANCHORAGE WILL ENTAIL A 12-24 HOUR FERRY RIDE AND A 2-8 HOUR HIGHWAY DRIVE.

DRIVER SIDE VISOR KEEPS FALLING DOWN AND BLOCKING VIEW AND WILL NOT STAY IN UPRIGHT POSITION. OTHER DRIVERS REPORT SAME ISSUE WITH THIS RAV4 -2004 AND BEYOND MODEL YEAR. NOT A RECALL ITEM AND WONDER WHY NOT?

I HAVE EXPERIENCED HARD SHIFTING, GEAR SLIPPAGE, AND SOLENOID CODE WARNINGS ON MY 2004 RAV4 BEGINNING IN APRIL 2018. I HAVE HAD MY TRANSMISSION REBUILT BY AN ASE CERTIFIED TRANSMISSION SPECIALIST THAT ASSURES ME THE PROBLEM IS A FAULTY ECM. THIS IS A KNOWN PROBLEM OF A DEFECTIVE ECM (PER KEITH PIERSON TOYOTA JACKSONVILLE, FL) THAT TOYOTA WILL NOT REPLACE. I CAN NO LONGER DRIVE MY VEHICLE AS IT POSES A RISK TO MYSELF AND MY TWO SMALL CHILDREN DUE TO ABRUPT, UNANTICIPATED TRANSMISSION FAILURE.

WHILE DRIVING, THE CHECK ENGINE AND VSA LIGHTS CAME ON AT ONCE. THE TEMPERATURE GAUGE IMMEDIATELY BEGAN TO RISE, INDICATING THAT THE CAR WAS STARTING TO OVERHEAT. TOOK THE CAR TO A LOCAL MECHANIC. APPARENTLY, THE CYLINDER HEAD BOLT THREADING HAS BECOME STRIPPED DUE TO STRAIN FROM THE ALUMINUM CYLINDER BLOCK. THIS HAS LEAD TO THE ENGINE LEAKING COOLANT. THE ENGINE IS NOW PRONE TO OVERHEATING. SEEMS TO BE A DESIGN DEFECT. ONLY SOLUTION IS TO REPLACE THE ENGINE.

"TAKATA RECALL" RECEIVED NOTICE TO FIND OUT IF MY VEHICLE IS SUBJECT TO THIS RECALL

TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. WHILE REVERSING THE VEHICLE, THE ACCELERATOR PEDAL BECAME STUCK. THE BRAKE PEDAL FAILED TO SLOW DOWN THE VEHICLE AND THE SPEED EXCEEDED 55 MPH. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE, WHICH ENDED UP DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT WAS NOT INJURED. THE DEALER (WELLESLEY TOYOTA, 234 WORCESTER ST, WELLESLEY, MA 02481, (888) 577-6342) WAS NOTIFIED OF THE FAILURE AND THE SERVICE CENTER MANAGER INDICATED THAT THERE WAS NO DETERMINED CAUSE OF THE UNINTENDED ACCELERATION. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V113000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS TOWED TO A REPAIR SHOP PER THE INSURANCE COMPANY'S REQUEST AND THE COLLISION DAMAGES WERE REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. *JS

TAKATA RECALL KEEPING GETTING NOTICES ABOUT THIS RECALL AND THE BANKRUPTCY CASE AGAINST TK HOLDINGS. I (WE) HAVEN'T OWNED THIS VEHICLE FOR OVER 4 YEARS. I ALREADY ATTEMPTED TO INFORM TOYOTA (ABOUT 2 YEARS AGO) BUT THEY SAID THE INFO COMES FROM MY STATE DMV AND I COULDN'T GET THEM TO TAKE SOME ACTION TO DETERMINE THE ACTUAL OWNER. I ALSO CONTACTED THE NH DMV AT THAT TIME AND PROVIDED THE VIN. THEY SAID THEIR RECORDS INDICATE WE DON'T OWN THE VEHICLE. WE TRADED IT IN AT A TOYOTA DEALERSHIP IN NH IN OCT 2013. I HAVE NO IDEA WHO OWNS THE VEHICLE! AND THE NAME ON THE LATEST NOTICE STILL HAS MY WIFE'S NAME; SHE PASSED AWAY IN JULY 2015. . WHAT IS THE PROCESS TO GET THE RECORDS GET CORRECTED? . [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

WHEN DRIVING ON HILLS, SPECIFY DURING A TURN, AT SPORADIC TIMES, THE ESC LIGHT COMES ON, WITH 3 BEEPS FROM THE DASH......THE CAR JERKS AND LUGS, LIKE THE ENGINE IS DYING, THEN RESUMES NORMAL SPEED. EACH TIME THIS HAPPENS IS A LITTLE MORE DRAMATIC THAN THE LAST, AND HAS HAPPENED 5 TIMES IN THE PAST MONTH. MY CAR HAS 99000 MILES ON IT , AND HAS BEEN A TERRIFIC CAR SO FAR, BUT NOW I AM SCARED TO DRIVE IT. MY HUSBAND CALLED TOYOTA DEALERS, AND LOCAL TOY SPECIALTY SHOPS, BUT NO ONE HAS HEARD OF THIS PROBLEM. AFTER READING ABOUT OTHER DRIVERS EXPERIENCES WITH THEIR ESC PROBLEMS, I AM LEARY OF THE COST OF A FISHING EXPEDITION AT A DEALER, UNLESS I CAN GO IN WITH MORE INFORMATION. I BOUGHT THIS CAR USED, BASED ON THE DEPENDABILITY REPORTS FOR THIS MODEL AND YEAR, AND WOULD LIKE TO KEEP IT FOR A LONG TIME, BUT FIRST NEED TO FIND A SOLUTION TO THIS PROBLEM.

TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. WHILE DRIVING AT ANY SPEED AND WHEN THE GEAR SHIFTER WAS PLACED INTO THE DRIVE POSITION, THE VEHICLE HESITATED AND ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED, ALONG WITH "TAKE THE VEHICLE FOR SERVICE" MESSAGE APPEARED. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED, BUT THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE COMPUTER WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

THE VSC/TRAC LIGHT CAME ON WHILE DRIVING. ALSO TRANSMISSION STARTED ACTING FUNNY. FROM A STOP SIGN IT WOULD HESITATE AND THEN START WITH A JERK. WHILE DRIVING AT A CONSTANT SPEED THE RPMS WOULD GO UP AND DOWN. I TOOK IT TO AN AUTO PARTS STORE TO HAVE THEM READ THE ERROR CODE. THEY SAID IT WAS A SOLENOID PROBLEM WITHIN THE TRANSMISSION. I TOOK IT TO A TRANSMISSION SHOP AND THEY CHECKED IT OUT AND ORDERED A REMANUFACTURED TRANSMISSION. TOTAL COST WAS OVER $4,600. SINCE THE TRANSMISSION WAS REPLACED HAVE HAD THE CAR BACK 3 TIMES IN 2 WEEKS WITH SAME PROBLEM. TODAY, 1-23-17, I DROVE IT ABOUT 1 MILE AND VSC/TRAC LIGHT CAME ON AGAIN. I TOOK IT BACK TO TRANSMISSION SHOP AND LEFT IT RUNNING. THEY CAME OUT AND TRIED TO USE THEIR SCANNER BUT HAD SOME DIFFICULTY SO THEY TURNED OFF THE ENGINE AND WHEN THEY TRIED TO RESTART IT THE ENGINE WOULD NOT TURN OVER. SO THE CAR NOW HAS BEEN TOWED TO TUNEX SINCE THEY HAVE MORE DIAGNOSTIC EQUIPMENT. ON THE INTERNET I SEE ARTICLE THAT CLAIM THAT THE PROBLEM WITH THESE 2001 THRU AT LEAST 2005 RAVS IS THE ECM. THE SITE OF OTHER DEAL.COM SAYS THIS IS A VERY COMMON PROBLEM BECAUSE OF DEFECTIVE ECMS FROM THE MANUFACTURER. THERE WAS A CLASS ACTION SUIT AGAINST TOYOTA THAT COVERED TRANSMISSION PROBLEMS ON 2001-2003 RAVS. SEEMS LIKE WHETHER IT IS THE ECM OR THE TRANSMISSION OR BOTH THAT TOYOTA SHOULD BE HELD RESPONSIBLE. *TR

MY SON AND I WERE ON WAY TO PEYTON MANNING CHILDREN'S HOSPITAL IN MY 2004 TOYOTA RAV4 WHEN THE DRIVER IN FRONT OF ME ABRUPTLY STOPPED, WHICH MADE ME ABRUPTLY STOP, HOWEVER, THE DRIVER BEHIND ME WAS NOT PAYING ATTENTION AND REAR ENDED ME AS I WAS COMPLETELY STOPPED AND HE WAS GOING ABOUT 30 MPH. THIS OCCURRED ON THE PASSENGER BACK OF THE VEHICLE CAUSING ALMOST $4,000 WORTH OF DAMAGE, HOWEVER, MY SON NOR MY SEAT BELTS LOCKED INTO PLACE, THEREFORE, HE SUSTAINED A SIGNIFICANT CONCUSSION, WHIP LASH, MILD MEMORY LOSS, AND NEEDING PHYSICAL THERAPY. BOTH OF MY HANDS WERE ON THE WHEEL, BUT I SUSTAINED WHIP LASH, INJURY TO BOTH MY LEFT & RIGHT SHOULDERS, NECK, AND BACK. I MUST REINFORCE THAT STATEMENT THAT IF THE SEAT BELTS WOULD HAVE LOCKED PROPERLY MY SON AND I MAY HAVE NOT SUSTAINED THIS TYPE OF INJURY, THEREFORE, THIS ACCIDENT WAS LIKE WEARING NO SEATBELT WHEN WE WERE BOTH SECURELY BUCKLED IN AND THE SEAT BELTS NOT WORKING MADE IT LIKE WE WERE DRIVING WITH NO SEAT BELTS FOR PROTECTION.

TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL RECIEVED NOTICE - FOR THE PAST 8 MONTHS THE DEALERSHIP HAS REFUSED TO CALL AND SET APPOINTMENT. CALLED CORPORATE CORPROATE GAVE ME CASE NUMBER 5 MONTHS LATER NOTHING. WHEN I CALL THEY SAY TO WAIT. TOTALLY UNACCEPTABLE IF THE CAR IS A THREAT TO MY LIFE REPLACE THE BAG ALREADY!

2004 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO DEALERSHIP POOR COMMUNICATION TO SCHEDULE AIRBAG RECALL REPAIR APPOINTMENTS AND TO ORDER DRIVER SIDE AIRBAG REPLACEMENT PARTS. *SMD

TAKATA RECALL, WAS NOTIFIED BY TOYOTA. I CALLED LOCAL DEALERSHIP WHO SAID THEY DID NOT HAVE THE PARTS TO FIX. TOLD I WAS PUT ON A LIST TO BE CALLED WHEN PARTS CAME IN. WAS CALLED BY TOYOTA TO ASK IF THE REPAIR HAD BEEN MADE, I TOLD THEM NO AND THEY HUNG UP ON ME. STILL WAITING ON CALL.

WHEN ACCELERATING FROM STOPPED POSITION THE CAR HESITATES, MOVES VERY SLOWLY, THEN WITH ADDED PRESSURE ON GAS PEDAL JERKS AS IT SHIFTS INTO SECOND GEAR, AFTER THAT IT SEEMS TO RUN FINE. CHECK ENGINE LIGHT AND VSC TRAC LIGHTS ARE ON. THIS IS VERY DANGEROUS WHEN ENTERING A BUSY ROAD OR IN HEAVY TRAFFIC.

OFTEN AFTER A COLD START (ALL YEAR ROUND), STABILITY CONTROL KICKS IN (WITH BEEP AND STABILITY CONTROL LIGHT COMING ON) AFTER A FEW HUNDRED FEET OF DRIVING, RESULTING IN ONE OR MORE WHEELS APPLYING THE BRAKES AND CAUSING A JERK IN THE STEERING WHEEL. THIS HAPPENS ON SMOOTH SURFACES AND WITH NORMAL ACCELERATION WHERE STABILITY CONTROL SHOULD NEVER ACTIVATE. HAS NEVER HAPPENED AT HIGH SPEED BECAUSE IT ALWAYS HAPPENS SHORTLY AFTER START, SO ALWAYS FULLY RECOVERABLE, BUT VERY CONCERNING. TOYOTA (ACTON TOYOTA OF LITTLETON, MA) HAS FAILED TO DIAGNOSE THE ISSUE.

TAKATA RECALL CALLED DEALERSHIP FOR THE 2ND TIME ABOUT REPLACEMENT PARTS UNDER RECALL, ONLY TO BE TOLD ONCE AGAIN THEY ARE OUT OF REPLACEMENT PARTS AND TO CALL BACK IN A FEW WEEKS. I CALLED A COUPLE MONTHS AGO AND WAS TOLD THE SAME THING. NOW I'M HEARING THEY ARE ADDING MORE CARS TO THE RECALL AND I FEAR I MAY NEVER GET MINE REPLACED.

"TAMARA RECALL". COMPLAINT #1 IN MAY 2016, I CALLED THE TOYOTA CUSTOMER TELEPHONE NUMBER TO ARRANGE TO HAVE THE RECALL DONE TO THE AIRBAGS. TOYOTA REPRESENTATIVE CONNECTED ME TO WOBURN TOYOTA TO HAVE ME SPEAK TO THEM TO MAKE AN APPOINTMENT WHICH I DID. ON MAY 24 2016 I BROUGHT MY CAR IN FOR AN 11 A.M. APPT. I WAS TOLD TO PARK IT OUTSIDE. WHEN I REGISTERED AT THE COUNTER, THE CLERK ASKED ME IF I WANTED NUMEROUS OTHER SERVICES DONE THAT I WOULD HAVE TO PAY FOR. I DENIED ALL OF THEM. THE SERVICE DEPT WAS BUSY, HE TOLD ME TO COME BACK IN ABOUT 2 HOURS. I CAME BACK IN 2 HRS 30 MINS TO FIND MY CAR PARKED IN THE SAME SPOT I LEFT IT. I WENT TO THE COUNTER AND THE SAME CLERK TOLD ME, THEY DIDN'T GET A CHANCE TO WORK ON IT YET BUT THEY COULD GET TO IT SOON!!! UNACCEPTABLE I LEFT.I HAD AN APPT AT 3 P.M. I COMPLAINED TO TOYOTA, I WAS SENT AN EMAIL TO TRY TO PHONE AGAIN AND RESCHEDULE. COMPLAINT #2 A FEW MONTHS LATER, MY SON IN LAW LOU INTOPPA, CALLED TO MAKE THE APPT FOR ME AT THE TOYOTA CUSTOMER NUMBER. HE WAS TOLD WOBURN TOYOTA , WHICH DID IT BEFORE, DOES NOT DO THE RECALLS AND HE WOULD HAVE TO TAKE MY CAR TO LEXINGTON WHICH IS FARTHER AWAY. HE WAS DROPPING MY CAR OFF ON HIS WAY TO WORK. LEXINGTON IS NOT ON THE WAY. HE CALLED WOBURN TOYOTA ON HIS OWN. THEY TOLD HIM THEY DO THE RECALLS BUT THEY HAD NO PARTS BUT WE'RE GETTING THEM IN. CALL BACK IN A FEW DAYS. HE DID BUT NO PARTS YET. COMPLAINT #3. WOBURN TOYOTA TOLD MY SON IN LAW TO CALL AGAIN TO SEE IF THE PARTS CAME IN, HE DID. NO PARTS YET SO THEY TOOK HIS NUMBER AND TOLD HIM THEY WOULD CALL HIM WHEN THEY CAME IN. THAT WAS 5 MONTHS AGO. HE HAS NEVER HEARD FROM THEM. WE KEEP GETTING THE TOYOTA RECORDED MESSAGES ON MY CELL , HIS CELL AND HIS HOME PHONE FOR THE RECALL BUT THEY DON'T MAKE IT EASY. NOW I HAVE RECEIVED A CERTIFIED RETURNED SIGNATURE LETTER FROM THEM TO TAKE MY CAR IN FOR THE RECALL.

FEB 2016 - WHILE CHECKING FLUIDS I NOTICED THE ANTIFREEZE LEVEL WAS LOW. SANSONE AUTOMALL NJ WAS NOTIFIED AND TOLD ME WHAT TO BUY AND FILL IT UNTIL MY APPT ON 2/27. DURING SERVICE CHECK THEY FOUND NOTHING WRONG. NOW, APRIL 2016, MY CAR OVERHEATED AND I WAS ABLE TO DRIVE IT BACK TO SANSONE WITH THE HEAT ON HIGH ON TO KEEP IT FROM OVERHEATING. NOW I'M BEING TOLD I NEED THE HEADGASKET REPLACED ALONG WITH THE ENGINE ($1950 FOR HEADGASKET AND $4500 FOR USED ENGINE) OH AND THEY MADE IT A POINT TO TELL ME THAT THE 25 POINT INSPECTION WAS FREE THE LAST TIME I WAS THERE. SINCE I REFUSED SERVICE, THEY ASKED US TO LEAVE THE CAR, THINK ABOUT IT AND COME BACK SATURDAY TO SPEAK TO THE MECHANIC AND DIRECTOR. WE SHOWED UP BUT NO ONE WHO INSPECTED THE CAR WAS THERE. WE REFUSED SERVICE AND HAD THE CAR TOWED HOME. VERY DISAPPOINTED WITH THEIR SERVICE AND FOR TOYOTA FOR NOT BEEN PROACTIVE IN DEALING WITH THIS ISSUE WHICH SEEMS TO BE GROWING AS I HAVE BEEN RESEARCHING AND FOUND MANY OTHERS THIS HAS HAPPENED TO. I HAVE A 2004 TOYOTA RAV WITH ONLY 76,970 MILES WHICH REALLY WAS A GREAT CAR- NEVER ANY ISSUES. I PURCHASED THIS 'CERTIFIED USED' CAR IN 2007 AT SANSONE AUTOMALL WHICH CAN NOT BE DRIVEN...COST TO FIX IT WILL BE USED TOWARDS THE PURCHASE OF A NEW NON TOYOTA VEHICLE. IN CONCLUSION, TOYOTA NEEDS TO WORK ON THIS ISSUE AND THEY ARE LOSING LOYAL CUSTOMERS AND WE ARE SPREADING THE WORD.

I RECEIVED MY FIRST NOTICE FROM TOYOTA LAST YEAR, 6-8 MONTH AGO, TO GIVE NOTICE FOR A RECALL ON MY FRONT DRIVER AIRBAG INFLATOR. I CONTACTED MY LOCAL TOYOTA DEALER IN GRAPEVINE AND AFTER EXPLAINING THE SITUATION, I WAS TOLD THEY WOULD ORDER THE PART AND CONTACT ME WHEN IT WAS IN. 6 TO 8 MONTH HAVE GONE BY AND ANOTHER REMINDER FROM TOYOTA, TORRANCE, CA ABOUT THE SAME ISSUE WAS SENT TO ME. FOLLOWING I CALLED MY GRAPEVINE DEALERSHIP AND THEY SAID THE PART WAS IN. I NEEDED TO CHECK MY SCHEDULE AND I CALLED THEY BACK 2 DAYS LATER TO SET UP AN APPOINTMENT. THEN, I WAS INFORMED THAT MY PART WAS NEVER ORDERED IN THE FIRST PLACE AND THAT THEY DID NOT HAVE ANY AIRBAG INFLATORS ON STOCK. I HAVE NOW MADE AN APPOINTMENT WITH TOYOTA OF LEWISVILLE TO RESOLVE THIS ISSUE EVEN THOUGH TOYOTA OF GRAPEVINE IS ONLY A MILE FROM MY HOUSE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE POWER OF THE CAR IS IN TROUBLE AT START, JUMPS LIKE IS LOCKED, OR LOSE POWER, THAN, WHEN I GIVE GAS IS RUNNING OK IN THE STREET OR IGHWAY, TILL STOP AND RENEW RUNNING THE CAR.EVERY TIME THAT I STOP IS THE PROBLEM. THE PROFETIONAL MECHANIS LOOK AT IT, AND HE SAY THE TRANSMITION (SELENOID) IS NOT WORKING.

THE SEALS ON THE HEAD GASKET ARE LEAKING COOLANT. THIS IS DUE TO SEVERAL OF THE METAL BOLTS BEING STRIPPED. THIS HAS RENDERED OUR CAR USELESS. OUR MECHANIC, BEING AN HONEST PERSON, IS HESITANT TO BEGIN A SEVERAL THOUSAND $ REPAIR, SINCE HE IS UNABLE TO GUARANTEE THAT HE WILL BE ABLE TO REPAIR IT FOR THE LONG TERM. THE CAR WAS OVERHEATING SO COOLANT WAS ADDED BUT THIS LEAKED QUICKLY WITH A 18 MILE RIDE FROM THE CHICAGO SUBURB OF WOODRIDGE INTO THE CITY.

I WAS PULLING INTO A PARKING SPOT AT LESS THAN 10 MPH WHEN THE ENGINE REVVED LOUDLY, LURCHED FORWARD, JUMPED THE CURB AND CONTINUED UP A SLOPE. I WAS UNABLE TO STOP THE CAR. I WAS ABLE TO TURN THE WHEEL TO AVOID A HEAD-ON COLLISION WITH A BUILDING, AND INSTEAD HIT THE BUILDING ON AN ANGLE ON THE LEFT FRONT SIDE. THE CAR STOPPED ONLY AFTER HITTING THE BUILDING. THIS IS THE THIRD INSTANCE OF "UNINTENDED ACCELERATION" I HAVE EXPERIENCED WITH THIS VEHICLE. THIS WAS THE MOST SERIOUS EPISODE. THE OTHER TWO EVENTS WERE SIMILAR. IN THE FIRST INSTANCE THE CAR AGAIN ACCELERATED WHILE I WAS PARKING AT LOW SPEED AND HIT A FENCE. IN THE SECOND INSTANCE THERE WAS NO DAMAGE OR INJURY AS I WAS ABLE TO PUT THE CAR INTO PARK.

THE DRIVER'S SIDE VISOR WILL NOT STAY UP. COMES DOWN AND BLOCKS VIEW.

I WAS NOTIFIED BY TOYOTA THAT MY AIR BAGS WERE RECALLED AND I HAD THEM REPLACED

"TAKATA RECALL" I'M TRYING TO MAKE AN APPOINTMENT TO GET THIS FIXED BUT, I'M HAVING TROUBLE HAVING A DEALERSHIP CALL ME BACK AFTER LEAVING MESSAGES. WOULD YOU PLEASE LET ME KNOW WHICH TOYOTA DEALERSHIP IS WILLING TO DO THIS? I LIVE IN NEW JERSEY AND MY ZIPCODE IS 08501. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL WE HAVE RECEIVED THE REMEDY NOTICE. NONE OF THE DEALERS IN OUR AREA HAVE THE NECESSARY PARTS TO PERFORM THE REMEDY. FURTHER THAT THE PARTS HAVE BEEN BACK ORDERED FOR MONTHS. TOYOTA'S LETTER SAYS THIS IS A SERIOUS SAFETY ISSUE. IF TOYOTA TOOK THIS SITUATION SERIOUSLY, OR IF IT AFFECTED THEIR BOTTOM LINE, THEY WOULD SEE TO IT THAT THEY HAD THE PARTS READY TO BE INSTALLED. IF ANYONE IS INJURED IN MY CAR BECAUSE OF FAILURE TO CORRECT THE ISSUE, I WILL HOLD TOYOTA AND NHTSA RESPONSIBLE.

RECEIVED RECALL NOTICE FROM TOYOTA. AS A RESULT MADE A APPOINTMENT WITH LOCAL TOYOTA DEALER AT WHICH TIME ASKED IF ALL PARTS TO ACCOMPLISH DURING THIS VISIT AND THE ANSWER WAS YES. TOOK THE CAR IN AT APPOINTED TIME AND WAS TOLD THE REPAIR COULD NOT BE ACCOMPLISHED AT THIS TIME.

TL* THE CONTACT OWNED A 2004 TOYOTA RAV 4. WHILE DRIVING AT 45 MPH, THE CONTACT VEERED INTO THE RIGHT LANE. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE AND WAS DEEMED DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

TAKATA RECALL SINCE OCTOBER 2015, I HAVE BEEN TOLD REPEATEDLY BY BEECHMONT TOYOTA IN CINCINNATI, OHIO THAT THEY DO NOT HAVE THE REPAIR PART IN STOCK. THEY KEEP TELLING ME THEY WILL ORDER IT, BUT IT NEVER SEEMS TO COME IN. I AM GROWING CONCERNED, AS THE AIRBAG IN THE CAR NOW MAY BE DANGEROUS, AND COULD CAUSE INJURY OR DEATH TO MY WIFE AND MYSELF. I AM TIRED OF WAITING FOR THE DEALER TO GET THIS PART, AND I WANT TO KNOW WHAT THE PROBLEM IS, BEFORE SOMETHING TERRIBLE HAPPENS.

IN EARLY OCTOBER 2015 AFTER RECEIVING FRONT DRIVER AIRBAG INFLATOR RECALL CALLED MY DEALER AUTONATION TOYOTA WINTER PARK, FL AND TRIED TO MAKE APPOINTMENT TO REPLACE AIRBAG. THEY INDICATED THAT THEY HAD NOT GOTTEN THE PARTS AS OF YET BUT WOULD CALL ME BACK WHEN THEY RECEIVED SAME. ON DECEMBER 5, 2015 CALLED THEM AGAIN AND WAS TOLD THAT THEY HAVE NOT GOTTEN THE REPLACEMENT AIRBAGS BUT WOULD CALL ME WHEN SAME WAS RECEIVED. THEY DID NOT KNOW WHEN THEY WOULD BE RECEIVING THE AIRBAG REPLACEMENT. THIS IS UNACCEPTABLE ON A RECALL. WHAT CAN I DO?

TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT STATED THAT AFTER MAKING A LEFT TURN AT APPROXIMATELY 15 MPH, THE FRONT PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED INADVERTENTLY WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE CURB CAUSING ALL FOUR TIRES TO BLOW. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 330,000.

I RECEIVED RECALL NOTICE LAST WEEK, CALLED DEALER TO SCHEDULE APPT., WAS TOLD SOME ONE WOULD CALL ME BACK. HEARD NOTHING, SO I CALLED BACK AGAIN TODAY AND WAS TOLD TO WAIT, PEOPLE HAD BEEN WAITING 2 MONTHS. RECALL NOTICE "STRONGLY RECOMMENDS THAT YOU HAVE THIS REMEDY PERFORMED IMMEDIATELY". IF THE DEALER IS OVERWHELMED WITH THIS RECALL, WHY AREN'T INDEPENDENT REPAIR SHOPS ALLOWED TO PERFORM THIS PROCEDURE? HOPEFULLY, I WON'T HAVE AN ACCIDENT.

TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE VEHICLE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED A NOTICE OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AS MY FAMILY AND I WERE LEAVING MY HOUSE TO GO TO THE COAST, MY 2004 TOYOTA RAV4 SUDDENLY, WITHOUT ANY PRIOR WARNING OR INDICATION, JERKED AND SPUTTERED AND FELT AS IF IT WERE DOWNSHIFTING, AS IF THE TRANSMISSION WERE SLIPPING OR NOT ENGAGING OR MAINTAINING GEAR. UPON TAKING IT TO THE DEALERSHIP, I WAS TOLD THAT THE DIAGNOSTIC REVEALED THAT THE TRANSMISSION HAD TO BE REPLACED. I WAS ALSO INFORMED THAT TOYOTA WOULD NOT ALLOW IT TO BE OPENED UP, ONLY REPLACED. I MENTIONED THE ECM AND WAS TOLD THAT THEY FOUND NOTHING TO INDICATE ANYTHING OTHER THAN THE TRANSMISSION NEEDED TO BE REPLACED. WERE IT NOT A HIGHER POWER CARING FOR ME AND MY LOVED ONES THAT DAY, I BELIEVE IT COULD HAVE BECOME AN EVEN MORE DANGEROUS SITUATION THAN IT ALREADY WAS.

TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND ONLY STATED THAT THEY HAD RECEIVED A LIMITED SUPPLY OF PARTS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WOULD LIKE TO CALL YOUR ATTENTION TO TOYOTA'S FAILURE TO ADEQUATELY PROVIDE EQUIVALENT RENTAL VEHICLES FOR CUSTOMERS WHOSE VEHICLES ARE DEEMED UNSAFE TO DRIVE DURING THE TAKATA AIRBAG RECALLS. A CUSTOMER CANNOT BE REASONABLY EXPECTED TO MEET THE SAME NEEDS A RAV4 SERVES (IN MY CASE, DOG TRANSPORT) WITH A COROLLA OR SIMILAR SEDAN RENTAL. TOYOTA CORPORATE "RULES" CITED TO THWART THE DELIVERY OF EQUIVALENT RENTAL VEHICLES ARE NUMEROUS (REFUSAL TO PROVIDE LOT VEHICLES, LOANER VEHICLES, VEHICLES OF ANOTHER MAKE, VEHICLES FROM NON-PREFERRED RENTAL AGENCIES, VEHICLES THAT COST MORE THAN $35/DAY TO RENT, OR VEHICLES RENTED DIRECTLY BY CUSTOMERS). FURTHER, DEALERS AND MANUFACTURER CONTINUALLY ASSIGN RESPONSIBILITY TO EACH OTHER IN WHAT SEEMS A DELIBERATE ATTEMPT TO DODGE RESPONSIBILITY ALTOGETHER BY EXHAUSTING THE CUSTOMER WITH AN ENDLESS RUNAROUND, LEAVING THE CUSTOMER LITTLE CHOICE BUT TO DRIVE A SEVERELY DANGEROUS VEHICLE UNTIL A FIX IS IN PLACE (WHICH IN TOYOTA'S CASE IS SAID TO BE MONTHS AWAY). THIS VIOLATES THE VERY PURPOSE OF THE RECALL, WHICH IS TO KEEP CONSUMERS SAFE. THIS MY REPORT FROM THE FRONT LINES OF THIS RECALL, AND I WANT TO ALERT YOU THAT THIS COMPONENT OF THE REMEDY IS FAILING, FAILING SPECTACULARLY, AND AS SUCH IS PUTTING US CITIZENS AT GREATER RISK OF INJURY AND DEATH. I APPRECIATE ANY CORRECTIVE ACTION YOU CAN APPLY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.