2010 Toyota RAV4 Complaint Log

CHECK ENGINE LIGHT INDICATED. THE CAR WAS TAKEN TO THE DEALER, WHERE THE DEALER MENTIONED, "EVIDENCE OF RODENT/SMALL ANIMAL HAS CHEWED WIRING HARNESS AT CONNECTOR COMPLETELY THROUGH." THE CAR WILL NEED WIRING HARNESS. *TR

TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE ACCELERATED SUDDENLY ON TWELVE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES BUT THE FAILURE COULD NOT BE DUPLICATED. THE LATEST OCCURRENCE RESULTED IN THE VEHICLE JUMPING THE CURB AND HITTING A TREE. THE FAILURE ONLY OCCURRED WHEN THE VEHICLE WAS TRAVELING AT A SLOW SPEED OR COMING TO A STOP; THE VEHICLE WAS DIFFICULT TO STOP. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS APPROXIMATELY 71,000.

THE 2010 RAV4 ROLLS BACKWARDS WHILE IN DRIVE. I FIRST NOTICED THIS WHILE STOPPED A RED LIGHT IN TRAFFIC. I TOOK MY FOOT OFF THE BRAKE AND THE CAR PROCEEDED TO ROLL BACKWARDS AND DID NOT STOP UNTIL I APPLIED BRAKE PRESSURE. I'VE ALSO EXPERIENCED THIS WHILE STOPPED TO REMOVE MY MAIL FROM MY MAIL BOX AND THE CAR ROLLED BACKWARDS INTO THE ROADWAY WHILE IN DRIVE. IT HAPPENED AGAIN WHEN I WAS IN MY DRIVEWAY THE CAR WHILE IN DRIVE ROLLS BACKWARDS, FREELY, WITH NO SIGN OF STOPPING UNTIL I APPLY BRAKE PRESSURE. THIS IS EXTREMELY DANGEROUS AND UNEXPECTED WHEN IT HAPPENS. MY TOYOTA DEALERSHIP CLAIMS THIS IS NORMAL FOR THIS CAR. FRANKLY, I DON'T FEEL SAFE IN THE CAR. THANKFULLY, NO ONE HAS BEEN INJURED WHEN THIS HAPPENS. I'M NOT SURE IF THE FAILED COMPONENT IS THE DRIVE TRAIN, THE TRANSMISSION OR THE HYDRAULICS. THIS REALLY NEEDS TO BE LOOKED INTO BY SOMEONE BEFORE ANYONE IS KILLED OR INJURED.

ON THE DAY INDICATED BELOW WHEN I WAS DRIVING MY 2010 TOYOTA RAV4 TO A STORE, I TRIED TO SLOW DOWN THE VEHICLE TO A LEFT TURN BUT IT FAILED TO DROP THE SPEED. THEN I REALIZED IT PROBABLY HAS THE PROBLEM PEOPLE CURRENTLY COMPLAIN. SO, I SWITCHED THE SHIFT TO NEUTRAL POSITION AND I HEARD THE ENGINE SURGE AT A VERY HIGH SPEED FOR SEVERAL SECONDS AND THEN SLOWED DOWN. I STOPPED THE VEHICLE AND CHECKED THE GAS PEDAL WHICH WAS NOT STICKY. SINCE THEN, I CONTINUED TO USE THIS VEHICLE WITHOUT SAME ISSUE. I CHECKED WITH MY CAR DEALER A MONTH AGO ABOUT THE RECALL AND WAS TOLD THAT MY VEHICLE IS NOT INCLUDED IN RECALL LIST BY THE VIN NUMBER. *TR

AUTO ACCIDENT DUE TO BRAKE FAILURE. THE BANJO BOLT WAS LOOSE ON THE RIGHT BRAKE CALIPER ON 2010 TOYOTA RAV 4 WITH 800 MILES. THE CAR COULD NOT STOP WHEN TRYING TO STOP ON FRONT OF STOP SIGN AS A RESULT THE CAR CROSSED THE STREET AND HIT THE CURB AND THE LIGHT POLE ACROSS THE STREET. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT WAS TRAVELING AT SPEEDS OF 30 MPH WHEN SHE ATTEMPTED TO BRAKE FOR A TRAFFIC STOP. THE BRAKES DID NOT ENGAGE AND PROCEEDED THROUGH THE TRAFFIC STOP WHERE SHE CRASHED INTO THE CURB AND A LIGHT POLE. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED TO A LOCAL COLLISION CENTER WHERE THE DEALER INFORMED HER THAT THE FAILURE WAS CAUSED BY LOOSE BANJO BOLT ON THE PASSENGERS SIDE CALIBER. THE FAILURE AND CURRENT MILEAGES WERE 800.

2010 TOYOTA RAV4. CONSUMER EXPRESSES DISCONTENT REGARDING THE TOYOTA SALES CENTER IN WHICH VEHICLE WAS PURCHASED FOR NOT DISCLOSING WHAT SHE ASSERTS AS A KNOWN DEFECT THAT CAN CAUSE UNINTENDED ACCELERATION. *TGW THE CONSUMER BELIEVED THE DEALERSHIP WAS FULLY AWARE OF THE SITUATION AS THE RECALL WAS ANNOUNCED THREE WEEKS AFTER SHE PURCHASED THE VEHICLE. *JB

PROBLEM: ACCELERATOR STUCK IN 2010 TOYOTA RAV4 ON 3/31/10, WHILE AT LOW SPEED AND SLOWING FOR A STOP LIGHT, MY ACCELERATOR STUCK, IMPAIRING MY ABILITY TO STOP. I PRESSED FIRMLY ON THE BRAKE, THEN ENGINE CONTINUED TO RACE. WHILE CONTINUING TO PRESS THE BRAKE, I PUT THE CAR IN NEUTRAL, THEN INTO PARK. THE CAR STOPPED. I AM SURPRISED I DID NOT REAR END THE VEHICLE IN FRONT OF ME. I DROVE CAREFULLY TO THE ROCHESTER TOYOTA DEALERSHIP, JUST MINUTES AWAY. I SPOKE WITH THE SERVICE MANAGER. THIS VEHICLE IS ONE INVOLVED IN THE CURRENT TOYOTA RECALL. I HAD THE ACCELERATOR REPAIR MADE ON MARCH 5, 2010. I HAD NOT EXPERIENCED ANY ACCELERATOR PROBLEM BEFORE TODAY. I EXPLAINED TO THE MANAGER MY CONCERN THAT THE TRUE PROBLEM WITH UNCONTROLLED ACCELERATION HAS NOT BEEN IDENTIFIED, THUS MY PROBLEM OCCURRED DESPITE THE PRIOR REPLACEMENT OF MY PEDAL. I PHONE THE TOYOTA 800 NUMBER AN MADE A REPORT. NEITHER THE TOYOTA SERVICE MANAGER NOR THE PERSON AT THE 800 NUMBER COULD ASSURE ME THAT THESE INCIDENTS ARE BEING DOCUMENTED OR EVALUATED INDIVIDUALLY OR AS A GROUP. I FIND THIS VERY UNSETTLING, AND I'M CONCERNED FOR MY SAFETY AND THE SAFETY OF OTHERS IN AND AROUND TOYOTA VEHICLES.

TL*-THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH EXITING A RAMP TO MAKE A TURN, THE BRAKE PEDAL WAS ENGAGED WITH NO POWER RESPONSE. THE GEAR WAS SHIFTED INTO NEUTRAL AND THE VEHICLE CONTINUED TO ACCELERATE. IMMEDIATELY, BOTH FEET WERE APPLIED TO THE BRAKE PEDAL FORCEFULLY. THE VEHICLE STOPPED IN THE MIDDLE OF AN INTERSECTION. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO LOCATE A PROBLEM AND STATED POSSIBLY THE FLOOR MAT ROLLED UP AGAINST THE ACCELERATOR PEDAL. THERE WAS A PRIOR RECALL REPAIR PERFORMED ON THE VEHICLE BEFORE THE FAILURE. THE REPAIR DATE WAS FEBRUARY 09, 2010; ASSOCIATED WITH THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER 10V017000 (VEHICLE SPEED CONTROL: ACCELERATOR). THE FAILURE MILEAGE WAS 3,160. THE CURRENT MILEAGE WAS 3,300.

TO WHOM CONCERN HI, MY NAME IS [XXX]. I HAVE A DISCONCERTING AND DISAPPOINTING STORY TO TELL ABOUT BUYING A NEW TOYOTA. MY FRIEND PURCHASED A 2010 TOYOTA RAV4 5-DOOR 4X2 SUV LTD ON 3/20/2010 AND ON 3/27/2010 THE VEHICLE FAILED. THE CAR HESITATED TO ADVANCE AND AFTER 2 OR 3 MORE TRIES DID NOT RESPONDED AT ALL. SO MY FRIEND CALLED THE DEALER TO HAVE THE DEALER PICK UP THE CAR. SHE WAS INTERESTED IN KNOWING WHAT WAS WRONG WITH HER NEW CAR. THE CAR WAS PICKED UP THE SAME DAY 3/27/2010. ON MARCH 29, SHE CALLED THE DEALER TO FIND OUT ABOUT HER NEW CAR?S PROBLEM, AND THE SALESMAN ([XXX] ) TOLD HER THEY DO NOT KNOW WHAT THE PROBLEM WAS, BUT [XXX] SAID, ?THE CAR NEEDS A NEW ENGINE?. SHE LOVES THE RAV4 AND WAS CONVINCED TO ASK FOR ANOTHER RAV4, SAME MODEL, SAME PRICE; JUST ANOTHER RAV4?? SOUNDS FAIR, SOUNDS EASY, FOR HER. NOW, MY FRIEND HAS NO CHOICE BUT TO ASK FOR NO LESS THAN HER MONEY BACK. HER EXPERIENCED HAS OPENED MY EYES TO THE WAY THAT THE TOYOTA DEALERSHIP TAKES ADVANTAGE OF THEIR CUSTOMERS. MORE PEOPLE WILL KNOW ABOUT THIS STORY AND I KNOW THAT IS ONLY ONE OF MANY STORIES YOU HEAR, BUT I HOPE YOU WILL LEARN A LESSON FROM THIS STORY. CUSTOMER SERVICE CAN EITHER HELP OR HINDER YOUR BUSINESS AND IN THIS CASE BAD CUSTOMER SERVICE TURNED AWAY A LOYAL TOYOTA CUSTOMER WHO WANTED NOTHING LESS BUT TO DRIVE HER BRAND NEW RAV4. MIKE CALVERT TOYOTA [XXX] BUSINESS DEVELOPMENT MANAGER 2333 SOUTH LOOP WEST HOUSTON TX 77054 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

UNINTENDED ACCELERATION O F TOYOTA RAV4 WITH "FIXED" ACCELERATOR PEDAL WITHIN 50 MILES OF DRIVING: 0N COMING TO TRAFFIC STOP ENGINE REVVED UP TO AN AUDIBLE HIGH SPEED. TO PREVENT A COLLISION I APPLIED INTENSIVE PRESSURE TO BRAKE PEDAL WHILE SETTING HAND BRAKE. CAR STLILL SEEMED TO BE IN FORWARD ROLL MODE, SO I PUSHED GEAR SHIFT FROM DRIVE THRU NEUTRAL,REVERSE AND INTO PARK. ENGINE SPEED RETURNED TO NORMAL IDLE WITHOUT FURTHER INCIDENT. I THEN DROVE 40 SOME MILES TO RETURN HOME. ON 3/27 I TOOK CAR TO THE DEALER TO REPORT THAT THE ACCELERATOR PEDAL MODIFICATION WAS A FAILURE. I TOOK DELIVERY OF THIS NEW CAR ON 7/31/09. WITHIN ABOUT 300 DRIVING MILES OF ACCUMULATED MILEAGE, THE 1ST UNINTENDED ACCELERATION OCCURRED REQUIRED ADDED PRESSURE TO BRAKE PEDAL & USE OF HAND(EMERGENCY) BRAKE TO STOP CAR & END ABNORMAL ENGINE SPEED. GEAR SHIFT REMAINED IN DRIVE. I HAD 3 TO 4 SUCH INCIDENTS WITHIN APPROX. 2400 MILES COMPRISING 40-50 TRIPS, NONE LONGER THAN 100 MILES. MOST OF MY DRIVING IS HIGHWAY TYPE, WHICH DOES REQUIRE INTERMITTENT BUT INFREQUENT TRAFFIC STOPS. ABOUT 200 MILES OCCURRED IN CITY-TYPE CONDITIONS (FREQUENT TRAFFIC STOPS) WHICH WERE SPREAD OVER ABOUT 12 OF THE AFORESAID TRIPS. ALL THE UA SITUATIONS OCCURRED UNDER THE CITY-TYPE CONDITIONS. I MADE SEVERAL TRIPS TO THE DEALER TO REPORT THE INCIDENTS AND TO OBTAIN HELP. AFTER THE 1ST ONE THE SERVICE DEPARTMENT CHECKED THE CAR & FOUND NOTHING WITH THE CAR'S SAFE OPERABILITY. I TOOK THE CAR BACK FOR SERVICE AFTER THE INCIDENT WHICH WAS POST SAFETY RECALL PEDAL MODIFICATION. THE RESPONSE WAS THAT THIS WAS THE FIRST THAT THEY HAD HEARD OF A "FIX" FAILURE. TOYOTA APPEARS TO CLING TO THE STICKY FLOOR MAT OR SIMULTANEOUS PRESSURE TO ACCELERATOR AND BRAKE PEDALS.

WE WERE DRIVING A 2010 TOYOTA RAV4 LIMITED WITH APPROXIMATELY 68 MILES AND WITH AN AUTOMATIC TRANSMISSION. WE WERE STOPPED ON AN INCLINE WITH THE VEHICLE IN DRIVE. WHEN THE BRAKE WAS RELEASED AND BEFORE THE GAS PEDAL COULD BE PRESSED, THE VEHICLE ROLLED BACKWARDS AS IF IN NEUTRAL ALMOST HITTING A VEHICLE APPROACHING FROM THE REAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PROBLEM WAS DUPLICATED MORE THAN ONCE ON AN INCLINE. THE DEALER(SERVICE SUPERVISOR) STATED THAT THIS IS A NORMAL OPERATION WITH THE AUTOMATIC TRANSMISSION AND FURTHER STATED THAT THE LEFT FOOT SHOULD BE KEPT ON THE BRAKE OR THE HAND BRAKE APPLIED WHILE STOPPED ON AN INCLINE. I FELT THAT THE VEHICLE WAS UNSAFE TO DRIVE AND SINCE THE VEHICLE WAS ONLY TWO DAYS OLD, THEY TOOK BACK THE VEHICLE. WE WERE TOLD THAT TOYOTA OFFERS A HILL ASSIST ITEM ON CERTAIN RAV4'S WITH A V6 AND 4CYL RAV4'S WITH A THIRD ROW SEAT ONLY. IN THE VEHICLE HAND BOOK THERE ARE NO CAUTIONS OR WARNINGS ABOUT THE VEHICLE ROLLING BACKWARDS WHILE STOPPED ON AN INCLINE AND IN DRIVE OR ANY OTHER WARNINGS OR CAUTIONS ABOUT THE TRANSMISSION THAT I COULD FIND. *TR

I WAS LEAVING MY HOME IN MY 2010 TOYOTA RAV4. I PUT THE CAR IN REVERSE AND IT INSTANTLY BEGAN TO ACCELERATE AT A VERY HIGH SPEED. I IMMEDIATELY PRESSED DOWN ON THE BRAKES AS HARD AS I COULD. HOWEVER NOTHING OCCURRED THE CAR CONTINUED TO REVERSE RAPIDLY. I SHIFTED INTO NEUTRAL BUT IT WAS A SMALL SPACE AND BY THEN I WAS NEAR THE STONE FIXTURE WHICH THE VEHICLE HIT. THE FIXTURE WHICH WAS SOLID STONE WAS IN THE GROUND, IT WAS UPROOTED BY THE VEHICLE. IN ORDER FOR AN OBJECT LIKE THIS TO BE UPROOTED A GREAT DEAL OF SPEED WOULD NEED TO BE INVOLVED. MY DRIVEWAY IS ON AN INCLINE AND I NEVER PRESS ON THE GAS PEDAL WHILE REVERSING AS THE VEHICLE WILL REVERSE ON ITS OWN DUE TO THE INCLINATION. *TR

ON 1/28/10 AS I SLOWED FOR A TRAFFIC LIGHT THE RAV4 STARTED TO HIGHLY REV UP.( MY FOOT WAS ON THE BRAKE NOT ON THE ACCELERATOR) YET IT SOUNDED AS IF IT WAS GOING TO SPEED UP FOR NO REASON. IT DIDN'T ACTUALLY ACCELERATED. I WAS ABLE TO THROW THE GEAR INTO PARK AND IT STOPPED. THAT SAME DAY I BROUGHT IT TO THE DEALER AND THEY SAID THEY FIXED IT AS PER THE RECALL. ON 3/11/10 I WAS TALKING WITH SOMEONE WHO WAS OUTSIDE THE VEHICLE. I WAS AT A FULL STOP WITH MY FOOT ON THE BRAKE BUT STILL IN DRIVE. THE SAME HIGH REVVING AGAIN HAPPENED. I AGAIN THREW THE GEAR INTO PARK AND THE REVVING STOPPED. I BROUGHT THE VEHICLE BACK TO THE DEALER. THEY INSPECTED THE VEHICLE AND THEY HAD A TOYOTA FIELD TECH INSPECT THE VEHICLE. THEY FOUND NOTHING WRONG WITH THE PEDAL. I HAVE WITNESSES TO BOTH EVENTS. THERE IS SOME PROBLEM IF IT ISN'T THE PEDAL, IT IS SOMETHING ELSE. VEHICLES DON'T REV BY THEMSELVES. I REFUSE TO DRIVE THE VEHICLE AND I HAVE NOTIFIED TOYOTA. PLEASE ADVISE AND HELP ME I LIKE THE VEHICLE OTHERWISE. *TR

TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT WITH HIS FOOT ON THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT PRESSED THE BRAKE PEDAL HARDER TO KEEP CONTROL OF THE VEHICLE. THIS FAILURE OCCURRED AFTER THE REPAIR FOR RECALL 10V017000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL) WAS PERFORMED. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THEY COULD NOT DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE CURRENT MILEAGE WAS APPROXIMATELY 8,700. UPDATED 06/02/10. *LJ UPDATED 06/25/10.*JB

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH; PROCEEDING TO A STOP SIGN. WHILE BRAKING THERE WAS A SURGE OF UNINTENDED ACCELERATION. THE ENGINE BEGAN TO REVV. THE VEHICLE RESUMED TO NORMAL OPERATION. THE AUTHORIZED DEALER WAS NOTIFIED AND RECOMMENDED THE VEHICLE BE TOWED FOR DIAGNOSTIC TESTING. A RECALL REPAIR WAS PERFORMED PRIOR TO THE PURCHASE OF THE VEHICLE. THE RECALL WAS UNDER NHTSA CAMPAIGN ID 10V017000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL). THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT . THE FAILURE MILEAGE WAS 345.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY AND INDEPENDENTLY ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 43,000. UPDATED 5/29/14*CN

TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. THE DRIVER STATED THAT HE WAS APPROACHING A STOP SIGN WHEN THE VEHICLE THE VEHICLE ACCELERATED ON ITS OWN AS IF HE WAS APPLYING PRESSURE TO THE PEDAL. HE PUT THE VEHICLE IN NEUTRAL AND THAT DID NOT STOP THE VEHICLE FROM ACCELERATING. THE DRIVER TURNED THE VEHICLE OFF AND THEN BACK ON AND IT BEGAN TO ACCELERATE ON IT'S OWN AGAIN. THE DRIVER THEN TURNED THE VEHICLE OFF AND ON AGAIN AND IT BEGAN TO DRIVE NORMAL. THE CURRENT AND FAILURE MILEAGES WERE 1,786.

TOYOTA/RAV4 YEAR 2010 ON FEB22 2010 ACCELERATION . ON FEB 24TH IN TO TOYOTA FOR THE RECALL. *TR

JUST ANOTHER UNSATISFIED, UNHAPPY, AND SCARED FOR MY LIFE TOYOTA OWNER! THE REPAIR FOR THE RECALL FOR THE ACCELERATOR PEDAL HAS NOT FIXED THE PROBLEM. IT TAKES TOO MUCH EFFORT TO APPLY THE BRAKES AND THE ACCELERATOR STICKS SOMETIMES. BRAKING IS BECOMING A MAJOR ISSUE FOR ME-I'VE NEVER HAD TO APPLY SO MUCH PRESSURE BEFORE. I'M USED TO LETTING MY FOOT OFF THE GAS, LETTING THE CAR SLOW DOWN ITSELF, THEN GENTLY APPLYING THE BRAKES AS NEEDED (MOSTLY AT STOPLIGHTS SO I DON'T HAVE TO ACCELERATE AS MUCH WHEN IT TURNS GREEN). THE CAR REALLY DOESN'T SLOW DOWN LIKE IT SHOULD, REQUIRING ME TO APPLY UNNECESSARY PRESSURE TO THE BRAKE TO SLOW DOWN. DEALER REPLACED THE PEDAL OR REPAIRED IT FOR THE RECALL BUT NOTHING HAS CHANGED. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4 . SHE STATED THAT WHILE DRIVING AT 55 MPH THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPAIRED THE PROBLEM. SHE PICKED UP THE VEHICLE AND SHE EXPERIENCED THE ACCELERATION ONCE AGAIN AFTER THE REPAIR WAS DONE. THIS HAD OCCURRED 4 ADDITIONAL TIMES, INCLUDING AFTER THE REPAIR HAD BEEN DONE TO THE VEHICLE. THE VEHICLE WAS AT THE DEALERSHIP AT THE TIME OF THE COMPLAINT TO HAVE A NEW PEDAL INSTALLED. THE CONTACT DOES NOT FEEL SAFE DRIVING THIS VEHICLE. THE FAILURE MILEAGE WAS 3000 AND CURRENT MILEAGE WAS 4000. UPDATED 4/26/10 *CN THE DEALER INSTALLED A GAS PEDAL SHIM. UPDATED 06/15/10

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I AM WRITING BECAUSE I JUST EXPERIENCED SUDDEN ACCELERATION IN REVERSE IN MY NEW 2010 TOYOTA RAV4, 6 CYLINDER. THIS IS A VEHICLE I WAS TOLD BY THE DEALER WAS NOT AFFECTED BY THE RECALL. HERE ARE THE DETAILS: I PURCHASED THE VEHICLE ABOUT A MONTH AGO FROM IRWIN TOYOTA IN NEW HAMPSHIRE WITH VIN# [XXX] . I HAD CONTACTED THE DEALER BEFORE THE CAR WAS DELIVERED TO SEE WHAT THE RECALL MEANT FOR ME. THEY SAID THAT THE VEHICLE WAS MADE IN JAPAN AND WAS NOT AFFECTED BY THE RECALL. ON FEBRUARY 17TH I PUT THE RAV4 INTO REVERSE TO BACK DOWN MY DRIVEWAY. I WAS CUTTING THE WHEEL TO THE LEFT TO MAKE A REVERSE K-TURN WHEN IT BEGAN ACCELERATING VIGOROUSLY IN REVERSE. I DID NOT HAVE MY FOOT ON THE GAS BECAUSE IT WAS IDLING IN REVERSE DOWN A 7% GRADE. THE ENGINE RACED WAY UP AND IT TOOK ALL MY LEG POWER TO BRING IT TO A STOP. I DID STOP THE CAR JUST BEFORE HITTING A TREE ON THE SIDE OF MY DRIVEWAY. I HAD MY WIFE AND MY INFANT SON IN THE CAR AND THEY WERE BOTH TERRIFIED. WHEN I CALLED THE DEALER THE SERVICE MANAGER SAID HE WOULD BE HAPPY TO LOOK AT IT, BUT THAT IT WAS PROBABLY 'HIGH IDLE'. I HAVE DEGREE IN PHYSICS AND ELECTRICAL ENGINEERING AND I OWN A COMPANY THAT BUILDS ACCELERATION SENSORS FOR VEHICLES. THIS CAR HAS A SERIOUS, POTENTIALLY DEADLY PROBLEM WITH ONE OF ITS SENSORS OR WITH ELECTRICAL INTERFERENCE CAUSING THE COMPUTER TO MISINTERPRET THE SENSOR DATA. THERE IS NO WAY A DEALER IS GOING TO FIND THIS, LET ALONE FIX IT. WHAT CAN I DO AT THIS POINT? *TR

PURCHASED NEW TOYOTA RAV4 2010 4-CYLINDER MODEL IN FEBRUARY. WHEN AT A STOP ON MILD INCLINE (DRIVEWAY MADE OF WOODCHIPS...GOOD TRACTION), THE VEHICLE ROLLS BACKWARDS WHEN FOOT IS OFF THE BRAKE PEDAL. DEALERSHIP INSISTED THIS IS NORMAL FOR THESE VEHICLES AND DEMONSTRATED THIS ANOMALY WITH ANOTHER RAV4 TO PROVE IT. THE ENGINE DOESN'T PRODUCE ENOUGH TORQUE FOR THE TRANSMISSION DURING IDLE TO ENGAGE THE CONVERTER APPARENTLY, ESPECIALLY WHEN THE TRANSMISSION IS HOT. NO ONE TOLD ME OF THIS PROBLEM DURING SALES. A 'HILL-ASSIST" OPTION IS AVAILABLE THAT I DID NOT KNOW ABOUT. THIS MERELY PROLONGS THE BRAKING WHEN SWITCHING FROM BRAKE TO ACCELERATOR PEDAL WHEN THE PRESSURE CHANGES. SINCE I DIDN'T KNOW ABOUT ALL OF THIS STUFF WHEN PURCHASING, THE FIRST TIME IT HAPPENED I ALMOST RAMMED INTO THE TRUCK BEHIND ME. THEN WHEN STEPPING ON THE GAS THE VEHICLE LUNGES FORWARD IN RESPONSE TO THE RPM CHANGE. THIS IS A HAZARD TO THE UNWITTING BUYER AND NEEDS TO BE CLEARLY DISCUSSED WITH ALL BUYERS. THE DEALERSHIP BLOWS OFF THIS INCIDENT AS 'NORMAL' FOR THIS CAR. WHAT THEY DON'T SAY IS THAT IT IS BAD ENGINEERING...THAT THE CAR COMPUTER SHOULD RAISE RPMS UNTIL THE TRANSMISSION IS WORKING PROPERLY ON INCLINE. THE SOFTWARE CANNOT BE CHANGED SO THE CAR IS CONSIDERED 'NORMAL'. I WAS DISGUSTED WITH THE EXPLANATIONS, EVEN FROM A MECHANIC THERE I RESPECT, HE SAID THIS IS 'HOW THEY ARE'. *TR

COMPUTER FAILURE ON MY 2002 TOYOTA RAV4. TRANSMISSION FAILURE. *TR

TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 35 MPH, THE VEHICLE ACCELERATED. SHE STATED THAT HER FOOT BARELY TOUCHED THE ACCELERATOR PEDAL WHEN THE VEHICLE LUNGED FORWARD. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER. THE CONTACT WAS NOT SURE IF THE FAILURE OCCURRED BEFORE OR AFTER THE NHTSA CAMPAIGN ID NUMBER 10V017000, VEHICLE SPEED CONTROL, ACCELERATOR PEDAL RECALL REPAIR WAS PERFORMED. THE CONTACT IS CONCERNED ABOUT THE RISK INVOLVED WHILE DRIVING THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 700 AND THE CURRENT MILEAGE WAS 1000.

TL*THE CONTACT OWNS A 2010 TOYOTA RAV 4. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ENGAGED THE VEHICLE ACCELERATED UP TO 85 MPH. THE CONTACT APPLIED THE BRAKES TO DISENGAGE THE CRUISE CONTROL. THE CONTACT HAS NOT NOTIFIED THE MANUFACTURER REGARDING THE FAILURE. THE CONTACT STATED THAT THE ACCELERATION WAS VERY SUDDEN AND COULD HAVE CAUSED A CRASH. THE FAILURE MILEAGE WAS 6,000.

TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE ENGINE REVVED AND LUNGED FORWARD AS HE WAS ATTEMPTING TO STOP THE VEHICLE WITH HIS FOOT ON THE BRAKE PEDAL. THE CONTACT STATED THAT THE PROBLEM OCCURRED AFTER HE LEARNED OF RECALL 10V017000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL). THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO REFERRED HIM BACK TO THE DEALERSHIP. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

CAR SEEMS TO LAG WHEN I STEP ON GAS PEDAL FROM A STOP POSITION (WHEN I'M STOPPED AT A RED LIGHT). IT HAS HAPPENED 3 TIMES NOW AND ONLY WHEN I'M TRYING TO TURN LEFT. VEHICLE DOESN'T JUMP, BUT THERE IS A LAG AND THE CAR DOESN'T GO, EVEN WHEN I'M PRESSING DOWN ON THE GAS PEDAL. DOES ANYONE ELSE HAVE THIS PROBLEM? THIS IS MY FIRST BRAND NEW VEHICLE AND I'M PRETTY DISAPPOINTED. *TR

2010 TOYOTA RAV4 GAS PEDAL RECALL*CW THE CONSUMER WANTED TO KNOW IF THE CTS PEDALS ARE THE ONLY PEDALS INVOLVED IN THE RECALL, OR ARE THERE OTHERS SUCH AS THE DENSO PEDALS? UPDATED 03/05/10

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE APPROACHING A STOP LIGHT AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE CRASHED INTO A PRECEDING VEHICLE THAT WAS STOPPED AT THE TRAFFIC LIGHT. THERE WAS NO PHYSICAL DAMAGE TO EITHER VEHICLE. LATER, HE WAS NOTIFIED THAT THERE WAS A RECALL PERTAINING TO UNINTENDED ACCELERATION (NHTSA CAMPAIGN ID NUMBER: 10V017000, VEHICLE SPEED CONTROL: ACCELERATOR PEDAL). WHILE TAKING THE VEHICLE TO HIS LOCAL DEALER FOR RECALL REPAIRS, THE VEHICLE EXHIBITED THE SAME FAILURE. WHILE APPROACHING A STOP LIGHT AT 15 MPH, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE BY PLACING THE GEAR SHIFT INTO THE NEUTRAL POSITION. THE FAILURE MILEAGE WAS 3,200 MILES AND THE CURRENT WAS 3,700 MILES. UPDATED 6/3/10 *CN THE CONSUMER STATED THE RECALL THAT WAS PERFORMED ON THE VEHICLE DID NOT RECTIFY THE PROBLEM WITH THE SUDDEN ACCELERATION PROBLEM. THE CONSUMER STATED HE HAS EXPERIENCED SUDDEN ACCELERATION THREE TIMES SINCE THE RECALL WORK WAS DONE. UPDATED 06/15/10.*JB

MY RAV4 WAS PART OF THE RECALL. ONE, I BOUGHT MY CAR ON 1/22/10. I HEARD TOYOTA FILED THEIR CLAIM ON 1/21/10. THE RECALL WAS ANNOUNCED ON 1/26/10. I FEEL THE DEALERS MOST HAVE KNOWN WHAT WAS HAPPENING AND SOLD ME MY CAR ANYWAY. ON THE TOYOTA WEBSITE IT STATED IF YOU BOUGHT YOUR CAR WITHIN 5 DAYS OF THE RECALL THE DEALER WOULD TAKE IT BACK. WHEN I CALLED THE DEALER THEY SAID THEY NEVER HEARD ANYTHING LIKE THAT AND REDIRECTED MY CALL TO THEIR SERVICE DEPARTMENT, WHO TOLD ME THERE WASN'T A FIX YET AND I WAS TO WAIT TO BE NOTIFIED. I WANTED INFORMATION ON THE GENERAL MANAGER OR DISTRICT MANAGER AND WAS TOLD I COULD FIND IT ON THE WEBSITE. FROM THERE I DIDN'T KNOW WHO TO TALK TO. I HAVE BEEN SICK TO MY STOMACH EVER SINCE. TWO, I NEVER RECEIVED ANY INFORMATION ABOUT THE RECALL. I HAD TO CALL THE TOYOTA HOTLINE AND THEY ALSO SAID TO WAIT FOR NOTIFICATION. THREE, NEVER RECEIVING A POSTCARD, I FINALLY CALLED A DEALER AND ARRANGED FOR MY CAR TO BE FIXED. I WAS EXPERIENCING RANDOM ACCELERATION WHEN THE CAR WAS HOT AND COLD. FOUR, AFTER THE FIX THE CAR CONTINUES TO DO THIS. IT WILL ACCELERATE RAPIDLY, DECELERATE AND THEN RUN SMOOTHLY AGAIN. IT DOES THIS RANDOMLY. IT IS QUITE NERVE RACKING WHEN THIS HAPPENS. I DON'T KNOW WHAT TO DO. I HAVE A YOUNG SON WHICH I TRANSPORT ON A DAILY BASES. I AM SCARED TO DEATH TO DRIVE A CAR I WAITED 12 YEARS TO BUY. *TR

I PURCHASED A 2010 TOYOTA RAV4 JANUARY 2010. LIVING IN MAINE, WINTER DRIVING IS UNAVOIDABLE. MY COMPLAINT IS ABOUT THE REAR WINDSHIELD WIPER, WHICH IS DESIGNED TO CLEAR THE WINDOW FROM THE DRIVER'S SIDE TO THE PASSENGER SIDE. UNFORTUNATELY, THE SNOW GETS TRAPPED BY THE MOUNTED SPARE TIRE AND STOPS THE BLADE. TO CLEAR THE REAR WINDOW, I HAVE TO EXIT THE CAR AND MANUALLY CLEAR OUT THE SNOW, WHICH DOES NOT SOLVE THE PROBLEM WHEN IT CONTINUES TO SNOW. I BELIEVE THIS CREATES A DANGEROUS SITUATION, EITHER BECAUSE MY FIELD OF VISION IS RESTRICTED OR BECAUSE I HAVE TO EXIT THE CAR IN DANGEROUS ROAD CONDITIONS. I REPORTED THIS TO TOYOTA CORP. AND TO MY LOCAL DEALER AND WAS TOLD NOTHING COULD BE DONE TO FIX THIS PROBLEM. *TR

2010 TOYOTA RAV4. CONSUMER REQUESTS MEDIATION. CONSUMER HAS NOT HAD A FAVORABLE RESPONSE FROM TOYOTA. *TGW THE CONSUMER STATED HE PURCHASED THE VEHICLE HOURS BEFORE A RECALL WAS ANNOUNCED TO THE PUBLIC. THE CONSUMER STATED HE PURCHASED THE VEHICLE WITHOUT BEING INFORMED OF MATERIAL INFORMATION THAT WAS SOLELY IN TOYOTA'S POSSESSION WHICH THEY FAILED TO DISCLOSE. THE CONSUMER WAS INFORMED HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONSUMER LEARNED THAT THERE WERE PROBLEMS WITH THE MAKE AND MODEL OF HIS VEHICLE. *JB UPDATED 06/01/10.*JB

MY RAV4 WAS PART OF THE RECALL. ONE, I BOUGHT MY CAR ON 1/18/10. I HEARD TOYOTA FILED THEIR CLAIM ON 1/21/10. THE RECALL WAS ANNOUNCED ON 1/26/10. I WAITED UNTIL BEGINNING OF MARCH FOR RECALL LETTER AS INSTRUCTED BY TOYOTA AND I NEVER RECEIVED THE RECALL LETTER. I CONTACTED THE DEALERSHIP AND WAS TOLD THAT TOYOTA DOESN'T SEND OUT RECALL LETTERS AND THAT I SHOULD COME IN FOR RECALL. LAST SATURDAY THE PEDAL WAS FIXED BUT THERE IS A BRAKE LAG, MEANING THE CAR WILL NOT STOP IN TIME, YOU REALLY HAVE TO PUT A LOT OF PRESSURE TO STOP THE VEHICLE. AS PER DEALER, THEY DON'T SEE ANYTHING WRONG WITH THE CAR AND WHEN I ASKED THEM CAN THEY TELL ME IF THE CAR IS SAFE TO DRIVE THEY TOLD ME THAT TOYOTA CAN NOT MAKE THOSE GUARANTEES. I DON'T FEEL SAFE DRIVING THIS CAR AND WANT TO RETURN IT SINCE AS PER TOYOTA IF THE CAR WAS PURCHASED/LEASED WITHIN 5 DAYS OF RECALL/PRODUCTION STOPPAGE THEY WILL TAKE IT BACK. I CONTACTED THE DEALERSHIP AND THEY TOLD ME THAT I SHOULD CONTACT TOYOTA DIRECTLY WHICH I DID AND NOBODY IS ANSWERING THE PHONE-ITS ALWAYS BUSY. ON THEIR WEBSITE, IT DOES INDICATE THAT THEY WILL WORK ON CASE BY CASE BASIS FOR TAKE BACKS BUT NOBODY FROM TOYOTA IS WILLING TO HELP. HOW DO I PROCEED? CAN ANYBODY HELP ME? *TR

ON 2 OCCASIONS, MY 2009 TOYOTA RAV 4 WITH A SERIAL # BEGINNING WITH A "J" EXPERIENCED SUDDEN ACCELERATION. ALTHOUGH THERE WAS NO DAMAGE ON EITHER INCIDENT, THE DEALERSHIP STATED THAT THERE WAS LITTLE THEY COULD DO AS THE RECALL FOR SUDDEN ACCELERATION DID NOT APPLY TO TOYOTA RAV 4'S WITH A "J" SERIAL CODE. I EXPLAINED UPON BRINGING THE VEHICLE IN ON 2/17/10 TO DCH TOYOTA, RT. 9 SO., FREEHOLD, NJ,, THAT BOTH OF MY SUDDEN ACCELERATION CASES OCCURRED BEFORE THE RECALL NOTICE AND THAT I, IN FACT CALLED DCH ON 1/13/10 & ON 1/24/10 AND REPORTED THE PROBLEM. ON BOTH OCCASIONS I WAS TOLD BY THE SERVICE DEPARTMENT TO BRING THE CAR IN FOR SERVICE BUT IT WAS NOT SUBJECT TO RECALL BECAUSE OF THE "J" SERIAL. I DID BRING THE CAR IN ON 2/17 AND WAS TOLD, AFTER INSPECTION, THAT SINCE NO SUDDEN ACCEL. WAS EXPERIENCED DURING THE SERVICE, NOTHING COULD BE DONE AND NO REMEDIAL ACTION COULD BE TAKEN. MY CONTENTION, AND THE REASON FOR MY COMPLAINT IS THAT SUDDEN ACCELERATION IN THE RAV 4 IS, WITHOUT A DOUBT, OCCURRING IN THIS CAR WITH A "J" SERIAL # AND SHOULD BE COVERED BY THE RECALL AND REMEDIATION SHOULD EXTEND TO THIS VEHICLE. I DO BELIEVE THAT OTHER "J" SERIAL CARS HAVE BEEN INVOLVED IN ACCIDENTS WHICH CAUSES ME TO FURTHER QUESTION TOYOTA'S EXISTING RECALL PARAMETERS. *TR

I HAVE A TOYOTA RAV 4 2010. SEVERAL TIMES WHEN I HAVE COME TO A STOP AND THEN SHIFTED INTO PARK, THE CAR STARTS TO ACCELERATE ON ITS OWN AS IF IT WERE RACING TOP SPEED.I SLAMMED ON THE BRAKES. I TRIED TO SHIFT INTO NEUTRAL . THE CAR LURCHED FORWARD AND CRASHED INTO THE SNOW BANK IN FRONT OF ME AS I TURNED THE CAR OFF. THIS HAPPENED TWO OTHER TIMES AS I WAS TRYING TO PARK TODAY. I TRIED CALLING THE DEALERSHIP BUT THEY WERE CLOSED. DON'T KNOW WHAT THEY WILL DO. I NEED THE CAR FOR WORK TOMORROW, BUT AM HESITANT TO DRIVE IT ANYWHERE OF COURSE. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA RAV 4. THE VEHICLE WAS PARKED AND THE CONTACT WAS ATTEMPTING TO REPLACE THE REAR PASSENGER SIDE TIRE. WHILE UNSCREWING THE LUGS, FOUR OF THE FIVE STUDS ON THE WHEEL FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE STUDS COULD BE REPAIRED BUT WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,300.

AT STOP SIGN LOOKING TO MY LEFT BECAUSE I WAS GOING TO MAKE A RIGHT TURN. AS I PUT MY FOOT ON PEDAL TO MAKE THE RIGHT TURN IT TOOK OFF. THE SEAT BELT PRESS HARD AROUND MY NECK AND I HAD USE BOTH FOOT TRYING STOP THE CAR. MY NECK WAS SOAR AND MY KNEE WAS PAINING. I STAY AT THE GAS STATION ABOUT 30 MINTUES I WAS SHAKE UP.THE ENGINE LIGHT CAME ON AFTER 30 MINUTES I GAS UP START FINISH MY TRIP.THE RAV4 ENGINE WAS REVELRY OFTEN. WHEN I RETURN THE RAV4 TO BUDGET RENTAL I LET ATTENDANT KNOW THAT THE RAV4 IT'S TOOK OFF, REVELY AND ENGINE LIGHT IT'S WAS ON AND IT WAS RUNNING ROUGH. WHEN I RETURN RAV4 TO BUDGET RENTAL THE ENGINE LIGHT WAS ON AND IT RUN ROUGH I TOLD THE ATTENDANT. WHEN I SPOKE TO ATTENDANT ABOUT RAV4 HE SAY OKAY HE HAVE RAV4 CHECK OUT. I DO NOT KNOW WHAT CORRECT WAS MAKE I DROP RAV4 OFF AT BUDGET RENTAL CAR AND PAY MY BILLED I LEFT. I DO NOT HAVE VIN NUMBER ON THE RENTAL AGREEMENT BUT, I DO HAVE PLATE NUMBER ON RENTAL AGREEMENT. *TR

I BOUGHT A 2010 RAV 4 2W DRIVE 4 CYL AUTOMATIC FROM NWA TOYOTA ON DEC18 2009. IMMEDIATELY DISCOVERED THAT WHEN STARTING OFF FROM A STOP(BRAKE ON) AND GOING TO THE ACCELERATOR THE VEHICLE IS IN A FREEWHEEL MOOD. EVEN ON JUST A MODEST INCLINE DIVE WAYS, EXITS ONTO STREETS AND HIGHWAYS, OR ANYWHERE EXCEPT DEAD LEVEL ,THIS VEHICLE ROLLS BACKWARD WITH NO DRAG WHATSOEVER, AT FIRST QUITE ALARMING AND AFTER A COUPLE MORE INCIDENTS I DEEM IT VERY DANGEROUS AND REALLY NOT NORMAL. TOOK IT BACK TO THE DEALER AND FROM THE SALESMAN SERVICEMANAGER COSTUMER RELATIONS PERSON AND G.M. ALL AGREED THAT IT WAS UNSAFE "AN ENGINEERING DEFECT " BUT ALL THE NEW TOYOTAS ARE LIKE THAT" I WAS TOLD THAT HAD I PURCHASED A MORE EXPENSIVE MODEL THAT IT WOULD HAVE A "HILL HOLDING FEATURE" AND ELIMINATE THE PROBLEM .HOWEVER MY 25000 RAV4 DOES NOT HAVE THAT FEATURE AVAILABLE . IT GETS BETTER. THERE SUGGESTING FOR ME WERE AND I QUOTE SERVICE MANAGER SAID USE YOUR HANDBRAKE WHEN PUTTING IT IN D FROM ANY STOP ON A INCLINE" DUE TO NO "STALL SPEED " DRIVE TWO FOOTED ON ANY INCLINE' OR THE SALESMAN SUGGESTION , "PUT IT IN PARK ON THE INCLINE AND THEN GO TO DRIVE. LIKE WHAT? I WAS A EQUIPT.OPERATOR FOR 50 YRS AND HAVE NEVER SEEN A MORE CONVOLUTED WAY OF SCREWING UP SOMETHING A SIMPLE AS A PUSH AND GO AUTOMATIC TRANSMISSION (ALSO THE REASON I BOUGHT IT .WE TRADED IN A 5 SPEED CAR IN TO GET AWAY FROM ALL THE . THIS IS WORSE AS YOU DON'T EXPECT A AUTOMATIC TO ROLL BACKWARDS WHEN YOU ARE SIMPLY GOING FROM STOP TO GO. THEY CAN'T POSSIBLY RENT THIS MODEL AS IT WOULD TAKE 2 DAYS TO EXPLAIN ITS IDIOSYNCRASIES PLUS ALL THE WRECKS THAT WOULD HAPPEN WHEN IT ROLLS BACK ON THE UNINFORMED. I'M SURE YOU WILL BE GETTING MORE COMPLAINTS ON THIS ISSUE SO I'LL GIVE IT A REST. *TR

TL* WHILE TEST DRIVING A 2010 TOYOTA RAV 4, IDLING AT A STOP LIGHT, THE ENGINE BEGAN REVVING AT A RAPID PACE. HE THEN RESTARTED THE VEHICLE TO RESUME NORMAL VEHICLE OPERATION. THE VEHICLE WAS TAKEN BACK TO THE DEALER, IN WHICH HE NOTIFIED THE SALES MANAGER OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/15/09. *NJ UPDATED 12/18/09 THE CONSUMER AND THE SALESPERSON WERE AT A STOP LIGHT. THE CONSUMER STATED HIS FOOT WAS ON THE BRAKE, WHEN THE ENGINE BEGAN TO REV VERY FAST. UPDATED 12/22/09

I HAVE A VIBRATION WHEN GOING BETWEEN 62-70MPH. HAVE NO IDEA FROM WHAT HAVE TAKEN IT TO THE DEALER, THEY BALANCED THE TIRES, WE HAD A PRIVATE TIRE DEALER CHECK THE BALANCE, STILL THERE. THE OWNER OF OUR DEALERSHIP CALLED AND SAID SHE TEST DROVE TWO OTHER ONES, SAME MODEL AS OURS AND THEY DO IT TOO. IN FACT SHE SAID ONE VIBRATES WORSE THAN OURS. WE ARE BEING TOLD THIS IS NORMAL, BUT WE KNOW, THAT NO VIBRATION IS NORMAL. *TW

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 50 MPH HE HEARD A GRINDING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE HUB AND BEARING ASSEMBLY WAS REPAIRED AT AN EXPENSE OF $432.41. THE FAILURE MILEAGE WAS 48985. THE CURRENT MILEAGE WAS 49000.

2010 RAV4 LIMITED DELIVERED 10/26/09. CONSTANT TRANSMISSION WHINE AT SPEEDS FROM 10 MPH TO 45MPH. THIS WHINE APPEARED IMMEDIATELY AFTER TAKING DELIVERY OF THE VEHICLE. TOOK IT BACK TO DEALER WHO SAID THIS HAPPENS IN ALL RAV4'S. WROTE LETTER TO PRESIDENT OF TOYOTA USA ON 12/17/09 AND HAVE RECEIVED NO RESPONSE. CALLED HIM ALSO, AND NO RESPONSE YET. *TR

TL*THE CONTACT OWNS A 2010 TOYOTA RAV4. WHENEVER THE CONTACT WAS DRIVING 20 MPH, THE VEHICLE ACCELERATED. THE MOST RECENT FAILURE RESULTED IN A CRASH. WHEN THE VEHICLE ACCELERATED IT CRASHED INTO THE SIDE OF A HOUSE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 2,900. THE CURRENT MILEAGE WAS 6,500.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV 4. THE CONTACT PURCHASED HER VEHICLE ONE YEAR AGO AND CONSULTED WITH THE DEALER IN REFERENCE TO RECALLS. THE DEALER ADVISED THERE WERE NO RECALLS ON HER YEAR, MAKE AND MODEL. ALTHOUGH THERE WAS A RECALL ON HER YEAR, MAKE AND MODEL (NHTSA CAMPAIGN ID NUMBER: 10V017000, VEHICLE SPEED CONTROL: ACCELERATOR PEDAL) THE DEALER ADVISED THE ONLY RECALL THAT EXISTED WAS PERTAINING TO THE FLOOR MATS. THE CONTACT FELT HER SAFETY WAS AT RISK AND WANTED TO SELL HER VEHICLE BUT WAS CONCERNED WITH THE RAPID DECREASE IN VALUE. SHE FELT SHE WAS SOLD A DEFECTIVE VEHICLE BY AN AUTHORIZED DEALER AND WAS NOT WARNED THAT A POTENTIAL DEFECT EXISTED IN THE VEHICLE. THE DEALER WAS CONTACTED SEVERAL TIMES BUT HAS YET TO RESPOND. THERE WERE NO FAILURES EXISTING IN THE VEHICLE AT THIS TIME. THE CURRENT MILEAGE WAS 1,000.

TL* THE CONTACT OWNS A 2010 RAV 4. THE CONTACT STATED WHILE DRIVING 25 MPH THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FORTHE RECALL FOR THE PEDAL REPAIR BUT THE CONTACT DOES NOT FEEL SATISFIED WITH THE REPAIR. THE CONTACT WOULD LIKE THE ADVANCE BRAKE OVER-RIDE SYSTEM REPAIR BUT THE MANUFACTURER INFORMED THE CONTACT THAT THE DEALER DOES NOT HAVE THE EQUIPMENT TO PERFORM THAT RECALL REPAIR. THE CONTACT DOES NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 80.

2010 TOYOTA RAV 4. CONSUMER REQUEST BRAKE OVERRIDE SYSTEM IN THE RECALLED VEHICLES. *TGW THE CONSUMER BELIEVED THE SUDDEN ACCELERATION PROBLEM WAS DUE TO ELECTRONICS. *JB

S10 APPROPRIATE HANDLING RE REMOVAL OF THE EVENT RECORDER IN OWNER'S 2010 TOYOTA RAV-4. *KB THE CONSUMER STATED TOYOTA RESPONDED TO THE ATTORNEY GENERAL OFFICE BY WRITING IN A LETTER THAT THE EVENT DATA RECORDER WAS TIED IN WITH THE AIR BAGS AND COULD NOT BE REMOVED. *JB

2010 TOYOTA RAV-4. CONSUMER STATES UNINTENDED ACCELERATION. *TGW THE CONSUMER STATED HE HAS EXPERIENCED SUDDEN ACCELERATION TWICE.

LETTER FROM SENATOR LIEBERMAN ON BEHALF OF CONSTITUENT RE EVENT DATA RECORDER IN HIS 2010 TOYOTA RAV-4 (DOT/I#2020-1101 *TGW THE CONSUMER STATED HE WOULD LIKE THE EVENT DATA RECORDER REMOVED FROM HIS VEHICLE.