2011 Toyota RAV4 Air Bags & Restraints Problems

I bought my RAV4 in May 2018, and it currently has just under 100,000 miles. My local mechanic says he "was kneeling on the driver's seat while reinstalling the center console after replacing the e-brake cable, when the side curtain air bags deployed!" He is frantic as this has never happened before, and his shop insurance won't cover the replacement costs. I know that insurance companies tend to "total" cars after air bags have deployed. Have you ever heard of such an incident with the recalled 2011 RAV4 air bags?

Side curtain airbag failed to deploy in side-impact crash. Passenger suffered significant concussion and broken ribs.

Driver's side rear passenger seat belt keeps getting jammed in the intake storage and hard to nearly impossible to engage. Had it fixed a few times but passengers continue to have difficulty pulling the seat belt from its storage position.

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The contact owns a 2011 Toyota Rav4. The contact stated that while pulling into a parking space the vehicle suddenly experienced unintended acceleration and accelerated forward crashing into a parked van. During the incident, the airbags did not deploy. No injuries were reported and no police report was taken. the vehicle was later towed to a collision center and repaired. The cause of the failure was not determined. The contact indicated that the same failure had occurred after the husband stopped at a red light. During the incident, the vehicle suddenly accelerated forward and crashed into the rear of a second vehicle. No injuries were reported and no police report was taken. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failures. The VIN was not available. The failure mileage was 85,000.

MY VEHICLE WAS TRAVELING 35+ MILES PER HOUS WHEN I INADVERTENTLY HIT THE VEHICLE IN FRONT OF ME WHO HAD SLOWED SIGNIFICANTLY TO 25 MPH OR LESS. BOTH VEHICLES SUFFERED SEVERE DAMAGES AS SEEN IN PHOTOS

TRAVELING 30 MPH SOUTHBOUND ON INTERSTATE. CAR'S ENGINE SELF ACCELERATED. PUMPED BRAKES TO SLOW DOWN. CAR CONTINUED TO SELF-ACCELERATE AND BRAKING WAS INEFFECTUAL AND I RAN INTO BACK OF AN 18 WHEELER FLAT BED TRUCK. *DT

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING, THE PASSENGER SIDE AIR BAG INDICATOR FAILED TO ILLUMINATE WHILE THE PASSENGER SEAT WAS OCCUPIED. IN ADDITION, THE SEAT BELT INDICATOR ILLUMINATED WHILE THE PASSENGER SIDE SEAT BELT WAS BUCKLED. THE VEHICLE WAS TAKEN TO LUGOFF TOYOTA (878 US-1, LUGOFF, SC 29078) WHERE IT WAS DIAGNOSED THAT THE SEAT OCCUPANT COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

The contact's sister owns a 2011 Toyota Rav4. The contact stated while the vehicle was at the dealer for a service appointment, the dealer performed the recall repair of NHTSA Campaign Number: 16V096000(Seat Belts); however, after the recall repair, the seat belts became inoperable. The dealer was made aware of the failure and informed the contact that a diagnostic fee was required. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to take the vehicle back to the dealer. The failure mileage was 120,000.

AIRBAG LIGHT HAS BEEN ON ENTIRE OWNERSHIP ALONG WITH SEATBELT LIGHT FLASHING FOR PASSENGER SEATBELT. WHETHER BUCKLED OR UNBUCKLED. OR EVEN WHEN NOBODY IS IN THE FRONT PASSENGER SEAT. CONSTANT ISSUE WHETHER STATIONARY, IN MOTION, AND ON HIGHWAYS/CITY STREETS.

TAKATA AIRBAG RECALL

WE RECEIVED SAFETY RECALL NOTICES NHTSA 16V-096 AND 15V-577 STATING WE WILL BE NOTIFIED WHEN A REMEDY IS AVAILABLE. I HAVE CONTACTED THE LOCAL DEALERSHIP AND WAS TOLD I WOULD BE CONTACTED WHEN THE PARTS CAME IN (THEY HAD TO BE ORDERED). I HAVE CONTACTED THE TOYOTA CUSTOMER SERVICE CENTER WHO SAID THAT WOULD CHECK INTO THE MATTER AS TOO MUCH TIME HAS ELAPSED IN THIS REPAIR PROCESS AND THEY WOULD ALSO CONTACT ME. NEITHER THE DEALER OR CORPORATE HAS FOLLOWED TROUGH WITH THE REPAIR PARTS OR REPAIRS. I STILL CANNOT GET THE RECALLED REPAIRS COMPLETED. I DON'T TRUST CORPORATE TOYOTA OR THEIR DEALERSHIP IN THEIR HANDLING OF THESE RECALLS. I DEMAND THAT NHYSA INVESTIGATE AND REPORT TO ME THEIR FINDINGS.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. ON SEVERAL OCCASIONS, THE REAR SEAT BELT SEIZED. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED WHILE A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER SCHEDULED AN APPOINTMENT TO INSPECT THE VEHICLE AND ORDER THE PART, BUT MENTIONED THAT THERE WAS A MASSIVE BACK ORDER FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

HERB CHAMBERS TOYOTA OF BOSTON 32 BRIGHTON AVENUE, BOSTON, MA 02134 (617) 787-1700 REFUSES TO SCHEDULE AN APPOINTMENT TO REMEDY THIS RECALL NOTICE. I CALLED TO REQUEST IT AND THEY TRANSFERRED ME TO SALES. AS SOON AS I SAID I WAS NOT INTERESTED IN PURCHASING A NEW VEHICLE AND SAID I WANTED TO SCHEDULE SERVICE FOR A RECALL REMEDY, THEY DISCONNECTED ME. WHEN I CALLED BACK, I HAD TO DESCRIBE AND RE-DESCRIBE THE PROBLEM OVER AND OVER AND THEY KEPT TRANSFERRING ME AROUND TO VARIOUS DEPARTMENTS, STATING THEY THEY WERE UNABLE TO FIGURE OUT HOW TO SCHEDULE THE RECALL REMEDY SERVICE. THEY KEPT INSISTING ON TRANSFERRING ME TO SALES, WHERE AGAIN THEY TRIED TO SELL ME A NEW VEHICLE AND DISCONNECTED ME WHEN I SAID I WAS NOT INTERESTED IN PURCHASING A NEW VEHICLE.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE RESPECTIVELY.

I TOOK CAR TWICE AND NOBODY BEEN ABLE TO HELP 'ME EVERTIME THEY TELL ME TO COME BACK BECAUSE THEY DONT THE EQUIMENT OR THEY DONT HAVE TIME.. THIS HAPPEND AT A ROCKVILLE/GAITHERBURG LOCATION.

I RECEIVED A LETTER SAYING THAT I HAD A RECALL ON THE REAR OUTWARD SEAT BELT. I CALLED ON 7/25/16 AND THEY TOLD ME THAT THEY DIDN'T HAVE A REMEDY TO THE PROBLEM. I TOLD THE REP THAT THE LETTER SOUNDED LIKE THEY HAD A SOLUTION "DEALER WILL INSTALL PLASTIC COVERS OVER THE METAL SEAT FRAME." THE REP INFORMED ME THAT ALTHOUGH A SOLUTION WAS FOUND, THEY DIDN'T HAVE THE PART. I CALLED ON 8/10/16 AND THEY TOLD ME THAT THE PARTS ARE NOT IN. I CALLED ON 10/6/16..SAME THING...PARTS ARE NOT IN. NOT SURE WHY IT TAKES 3 MONTHS TO GET THIS PART. I THINK MY CAR ALSO HAS AN ISSUE WITH THE WIPER MOTOR AND I NEVER HEARD BACK REGARDING THAT EITHER.

2011 TOYOTA RAV-4. CONSUMER WRITES IN REGARDS TO REMEDY NOT AVAILABLE TO REPAIR SEAT BELT AND WINDSHIELD WIPERS RECALL NOTICES. *SMD

I WAS NOTIFIED IN 2013 OF THREE (3) RECALLS NOTHNG HAS BEEN DONE TO ADDRESS THE ISSUES. I CONTACTED MY LOCAL DEALER AND THE SERVICE MANAGER SAID "THERE IS NOT SAFETY PROBLEM AND I HAVE LOOKED AT THE VEHICLE AND NORTHING IS WRONG' I FORCED THE ISSUE AND THEY DID AN "INTERIM" FIX. IS NOT THREE YEARS A LONG TIME FOR THEM TO BE GETTING THE PARTS AS THAT IS THE EXCUSE I WAS GIVEN BY THE SERVICE MANAGER.