2011 Toyota RAV4 Complaint Log

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE. UPDATED 03/09/16*LJ

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V577000 (VISIBILITY) AND 16V096000 (SEAT BELTS). THE DEALER WAS UNABLE TO SUPPLY THE PART WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V5770000 (VISIBILITY/WIPER) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V577000 (VISIBILITY/WIPER) AND 16V096000 (SEAT BELTS). THE MANUFACTURER HAD NOT SUPPLIED THE PARTS TO THE DEALER WITHIN A REASONABLE TIME FRAME, SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME TO SUPPLY THE PARTS TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

FOUR UNINTENDED ACCELERATION INCIDENTS HAS OCCURRED WITH MY TOYOTA RAV4. RECENT INCIDENTS ON 9/1415 (COLLEGE PARK, MD WHEN BRAKE APPLIED AT A RED LIGHT WITH VEHICLE AHEAD; PASSENGER/WITNESS IN CAR). HIGH RPM AND ENGINE REV OCCURRED; BOTH FEET ON BRAKE IN ATTEMPT TO KEEP CAR FROM ADVANCING; PUT CAR IN NEUTRAL AND THEN PARK AND ENGINE STOPPED REVVING. AND ON 10/5/15 (DAMASCUS, MD WHEN BRAKE APPLIED AT STOP SIGN WITH VEHICLE AHEAD). BOTH FEET ON BRAKE, CAR TO NEUTRAL THEN TO PARK. ACTIONS DID NOT STOP ENGINE RPS. TURNED KEY TO TURN OFF VEHICLE. RUBBER MAT (ON TOP OF TOYOTA CARPET MATS) WAS REMOVED BEFORE LEAVING THE TOYOTA SERVICE CENTER ON 9/15/15. PROVING ON 10-5-15 THAT THE UNINTENDED ACCELERATION PROBLEM IS NOT A RESULT OF FLOOR MATS WHICH TOYOTA WOULD LIKE EVERYONE TO BELIEVE. VEHICLE WILL BE TAKEN TO DARCAR FREDERICK MD TO FILED SECOND INCIDENT REPORT ON MONDAY, 10/12/15 (DELAY BECAUSE I LEFT ON TRAVEL 10/5/15). INTENT WILL BE TO DETERMINE TRADE-IN VALUE OF CAR AND MOST LIKELY PURCHASE ANOTHER VEHICLE. IT'S TIME THAT TOYOTA RECOGNIZE UNINTENDED ACCCELERATION PROBLEMS WITH THEIR RAV4S.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000(VISIBILITY/WIPER); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V570000 (VISIBILITY/WIPER) AND 16V096000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS NOTIFIED OF A SAFETY RECALL THAT BEGAN ON SEPTEMBER 11, 2015. IN NOVEMBER I CALLED THE LOCAL TOYOTA DEALER AND THEY SAID THEY SHOULD HAVE THE PART SOON AND I NEEDED TO WAIT FOR THE SECOND LETTER. 7 MONTHS LATER THE UPGRADED WINDSHIELD WIPER SYSTEM IS STILL UNAVAILABLE. IT IS UNACCEPTABLE THAT WHEN SOMEONE'S LIFE MAY BE ON THE LINE THEY APPEAR TO BE UNWILLING TO TRY TO FIX A POTENTIALLY LIFE THREATENING MANUFACTURER DEFECT. I HAVE DRIVEN IN A COUPLE RAINSTORMS SINCE AND THERE WAS ONE INCIDENT LATE LAST YEAR WHERE MY WINDSHIELD WAS COMPLETELY COVERED BY WATER AND I COULD NOT SEE THROUGH FOR A SECOND. THANKFULLY THERE WAS NEXT TO NO TRAFFIC ON THE ROAD AND I HAD NO VEHICLES IN MY IMMEDIATE VICINITY. I WAS GOING INTO A TURN ON THE FREEWAY WITH SEVERAL LANES AROUND ME.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ATTEMPTED TO GET AN INTERIM REPAIR AS INDICATED IN THE RECALL NOTICE, BUT THE DEALER STATED THAT THE INTERIM REPAIR WOULD NOT BE COMPLETED BECAUSE THEY ONLY WOULD PERFORM THE FINAL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA RECALL: 15V-577 OVER A YEAR AND NO FIX? HOW HARD CAN THIS BE?

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE ENGINE ROARED AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO WAS UNABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL; THEREFORE, THEY DECLINED TO HELP UNLESS THE DEALER REPLICATED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. DURING INCLEMENT WEATHER AND UTILIZING THE WINDSHIELD WIPERS, THE WIPERS MADE AN ABNORMAL NOISE AND SEIZED TO OPERATE. THE CONTACT STATED THAT THE WIPERS STARTED WORKING AGAIN INDEPENDENTLY, BUT THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I RECEIVED A RECALL ABOUT THE WINDSHIELD WIPERS ABOUT A YEAR AGO - LOCAL DEALERSHIP SAYS THAT THERE IS NO RESOLUTION?????

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT DURING RAIN WEATHER CONDITIONS, THE RADIO FAILED TO FUNCTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPES) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/20/16*LJ THE CONSUMER STATED THE SEAT BELTS IN THE REAR, DID NOT FUNCTION PROPERLY AND A RECALL HAD BEEN ISSUED DUE TO THEM BEING UNSAFE. UPDATED 04/28/16. *JB

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2011 TOYOTA RAV4 BRAKES HAVE NOT MUCH STOPPING POWER. BRAKE PEDAL HAS TO BE PRESSED VERY HARD. THE BRAKE PADS WERE REPLACED WITH OTHER BRAND (WAGNER), BUT STILL THERE IS THE SAME ISSUE. THE BRAKING POWER OF RAV4 IS SIGNIFICANTLY LESS THAN THE OTHER CARS. IT FEELS THAT ONLY FRONT BRAKES DO THE WORK. BRAKE PERFORMANCE IS INCONSISTENT. COMPARE TO OTHER CARS, MY 2011 TOYOTA RAV4 FEELS LIKE HAVE NO BRAKES. BRAKE PERFORMANCE OF 2011 TOYOTA RAV4 IS POOR AND INCONSISTENT. WHEN CAR IS PARKED OUTSIDE FOR A WEEK, THERE IS SO MUCH RUST ACCUMULATED ON BRAKE ROTORS, THAT THE CAR IS SHAKING DURING BRAKING. SHAKING TYPICALLY DISAPPEARS AFTER TWO DAYS OF DRIVING, BUT THE ROTORS ARE STILL RUSTED AND PITTED.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 05/11/16*LJ *TR

THE 2011 TOYOTA RAV 4 WAS IN A TOYOTA REPAIR SHOP FOR AN OIL CHANGE. WE REQUESTED A LOOK AT BRAKES BECAUSE OF THE REAR END NOISE AND VIBRATION ON BRAKING. THE SHOP CALL TO SAY OUR TIRES HAD WORN ON THE INNER EDGE TO SUCH A DANGEROUS DEGREE THAT THEY WOULD NOT ADVISE TRAVEL. WE CAREFULLY DROVE A FEW MILES TO OUR TIRE STORE BECAUSE OF THE SERVICE AND WARRANTY. THEY AGREED TO PRORATE THE TIRES. A MECHANIC SUGGESTED THEY SAW THE SAME PROBLEM WITH THE SAME MODEL THE WEEK PRIOR. THEY SAID IT WAS A REAR SUSPENSION ISSUE. I CHECKED FOR OTHER PEOPLE HAVING THIS ISSUE AND FOUND THAT TOYOTA HAD KNOWN ABOUT THE PROBLEM AND WE'RE FORCED INTO A RECALL BY THE U S GOVERNMENT. THEY ARE KEEPING THE INFORMATION FROM THE PUBLIC. WE COULD HAVE DIED IN AN ACCIDENT DUE TO THE TIRES. THE FRONT TIRES ARE IN PERFECT SHAPE AND PAST EXPERIENCE WITH THIS BRAND DID NOT INDICATE ANY PROBLEMS. THE REAL ISSUE IS WHY DID TOYOTA NOT TELL US ABOUT THE RECALL WHILE WE WERE IN THE SHOP AND DO SOMETHING TO INSURE OUR SAFETY?? WE COULD HAVE DIED.

THE SEAT BELTS, ESPECIALLY THE REAR SEAT BELTS, WHEN PULLED OUT QUICKLY OFTEN WILL KINK IN THE MECHANISM WHERE THEY ENTER THE CAR BODY. THIS CAUSES THEM TO SEIZE AND NOT RETRACT PROPERLY AND RENDERS THEM USELESS. I HAVE HAD TO CUT THE SEAT BELT WEBBING IN ORDER TO FREE THE BELT IN ORDER FOR IT TO RETRACT. THIS HAS HAPPENED REPEATEDLY OVER THE LAST YEAR

ABOUT A YEAR AGO, I PACKED MY CAR TO GO ON VACATION. I PUT THE DOG IN THE CAR AND RETURNED TO MY HOUSE TO GET SOMETHING. WHEN I RETURNED TO THE CAR, IT WAS LOCKED. I ASSUMED I HAD INADVERTENTLY PUSHED THE LOCK BUTTON ON THE REMOTE SO IGNORED IT. OVER THE LAST 6 MONTHS, THIS HAS HAPPENED MORE FREQUENTLY. ON JULY 6, 2015, MY MOTHER AND I WENT TO WALMART. I WENT IN AND SHE STAYED IN THE CAR. WHEN I RETURNED THE DOOR WAS LOCKED AND SHE COULD NOT OPEN IT WITH THE POWER DOOR LOCK ON THE DOOR, SO I HAD TO USE MY REMOTE. TODAY, I WAS TAKING THINGS OUT OF THE REAR COMPARTMENT AND THE KEYS WERE HANGING IN THE DOOR TO THE HOUSE. I HEARD THE CAR DOOR LOCK ITSELF. I TOOK IT TO THE DEALERSHIP AND WE COULD OPEN THE DOOR AND WATCH IT LOCK ITSELF IN LESS THAN ONE MINUTE OF BEING OPENED. DURING THAT TIME, THE INSIDE ELECTRONIC DOOR LOCKS WOULD NOT WORK TO OPEN THE DOOR, IT WOULD ONLY OPEN WITH THE REMOTE OR THE MANUAL DOOR LOCK. THE DEALERSHIP WANTS ME TO BRING THE CAR IN FOR INSPECTION TOMORROW, BUT TOYOTA CORPORATE WILL NOT ASSURE ME THAT I WON'T HAVE TO PAY FOR THE DIAGNOSIS OF THIS PROBLEM. I FEEL THIS IS A SAFETY FEATURE OF THE RAV4 AND THEY SHOULD BE WILLING TO DIAGNOSE THIS FOR FREE. IF THEY DON'T, I WILL NOT TAKE THE CAR IN. I TOLD THEM I AM VERY CONCERNED THAT THIS MAY HAPPEN TO SOMEONE ELSE AND COULD INVOLVE CHILDREN GETTING LOCKED IN A CAR WITHOUT THE ABILITY TO UNLOCK THE DOOR (IF THEY DON'T KNOW HOW TO USE THE MANUAL LOCK). ...UPDATED 09/11/15 *BF UPDATED 10/13/15*JS

ON 4/22/2015, I HAD BEEN DRIVING MY 2011 TOYOTA RAV4 LIMITED EDITION AT HIGHWAY SPEED FOR ABOUT 2 HOURS. AFTER LEAVING THE INTERSTATE I WAS BRAKING AND COMPLETING A COUNTERCLOCKWISE U-TURN GOING ABOUT 10 MPH WHEN THE ENGINE BEGAN TO RACE UNCONTROLLABLY. BASED ON MY PREVIOUS EXPERIENCE WITH THIS PROBLEM (THIS IS THE FOURTH TIME THIS HAS OCCURRED) I THREW THE SHIFTER INTO PARK WHILE CONTINUING TO BRAKE. THIS QUICKLY BROUGHT THE ENGINE SPEED DOWN TO IDLE. I HAD MY WIFE CONFIRM THAT I HAD MY RIGHT FOOT ON THE BRAKE PEDAL ONLY. THERE WAS NO ?PEDAL MISAPPLICATION.? THE FLOOR MATS WERE SECURELY IN PLACE AND THERE WERE NO LOOSE OBJECTS ON THE FLOOR. THE ROAD WAS DRY AND THE TEMPERATURE WAS PROBABLY IN THE 50S. THE ODOMETER WAS ABOUT 51,000 MILES. THIS WAS THE FIRST RECURRENCE OF THIS PROBLEM SINCE 12/26/2014. I BROUGHT THE CAR TO MY TOYOTA DEALER. THEY COULD NOT IDENTIFY THE PROBLEM AND SAID THEY WOULD CHARGE ME IF I BROUGHT THE CAR IN AGAIN FOR A RECURRENCE OF THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

WE PURCHASED THIS USED CAR IN THE FALL OF 2014. THANKS TO THE DEPARTMENT OF TRANSPORTATION NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION 49 CFR PART 571 [DOCKET NO. NHTSA-2004-19807] RIN 2127-AH09, HEAD RESTRAINTS, FINAL RULE, THE HEADRESTS ON THIS VEHICLE PROTRUDE SO FAR FORWARD THAT THE DRIVER HAS TO BEND HIS HEAD AND NECK FORWARD AS WELL AS PULL THE UPPER BACK FORWARD OFF THE BACK OF THE SEAT. THIS HAS RESULTED IN STRAINING OF THE NECK AND SPINE WHILE DRIVING, LEADING TO NECK INJURY WITH NERVE PAIN IN THE ARMS, NECK AND UPPER BACK AFTER SPENDING TIME DRIVING! THE HEADREST IS ONLY ADJUSTABLE UP AND DOWN, NOT FORE AND AFT. PLEASE RETHINK THE REGULATION. SAFETY PROTECTION FROM WHIPLASH IS ADMIRABLE, BUT NOT AT THE EXPENSE OF HORRIBLY UNCOMFORTABLE DAILY DRIVING RESULTING IN HEAD, NECK, SHOULDER AND UPPER SPINE STRAIN. HUMANS ARE NOT CRASH TEST DUMMIES. WE CAN CONTOUR OUR SPINE TO A SEAT AND IN OUR OLDER VEHICLES WE CAN ACTUALLY PLACE OUR ENTIRE BACK FLAT AGAINST THE SEAT WITH THE HEADREST NATURALLY RIGHT BEHIND AND IN LINE WITH THE HEAD AND NECK. *TR

I WAS DRIVING TO CHURCH IN MARYLAND. FROM NEWARK DELAWARE--I WAS TRAVELING ABOUT 30 MILES PER HOUR--I CAME TO A STOP SIGN ON A SMALL HILL INTERSECTING WITH ELKTON ROAD, MD. I STEPPED ON THE BRAKES. THE CAR WAS STILL TRYING TO ACCELERATE FORWARD--THERE WAS A TRACTOR-TRAILER TRUCK COMING DOWN ELKTON ROAD--I STOOD ON THE BRAKES. AFTER IT PASSED I CAME OFF THE BRAKE IT JUMPED FORWARD. I CANNOT TRUST THIS CAR WITH MY WIFE KIDS OR GRANDKIDS --IT IS A SAFETY HAZARD. I JUST BOUGHT IN ON 3/9/15. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. AT A STOP LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE SUDDENLY BEGAN TO REV VERY HIGH AND THE RPM'S INCREASED. THE CONTACT QUICKLY SHUT THE ENGINE OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. THE CONTACT INDICATED THAT THE FAILURE HAD RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS NOT ABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 23,000.

TL*THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE THE DRIVER WAS ATTEMPTING TO START THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. IN ADDITION, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS DRIVING DOWN SUBURBAN ROAD AT APPROX 20-25 MPH BEFORE ATTEMPTING TO COME TO A COMPLETE STOP AT A RED LIGHT. THE BRAKES LOST POWER AND ENGINE QUICKLY REDLINED TO 6000 RPM. IT WAS ONLY BY IMMEDIATELY SHIFTING INTO NEUTRAL THAT I AVOIDED RUNNING A REDLIGHT AND PLOWING THROUGH AN INTERSECTION. I PLACED IN PARK AND SHUT OFF ENGINE WITHIN 3-5 SECONDS TO AVOID ENGINE DAMAGE. I WAITED ABOUT 10-15 SECONDS STUCK AT A RED LIGHT BEFORE RESTARTING ENGINE AND LIMPING IT BACK HOME LESS THAN HALF A MILE AWAY. *JS

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. NEITHER THE CONTACT NOR THE PASSENGERS SUSTAINED ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

THIS RAV 4 HAS HAD TWO SEPARATE INSTANCES OF SUDDEN ACCELERATION. ONE TIME WHILE APPROACHING A STOP LIGHT, AND THE BRAKE WAS APPLIED, THE ENGINE STARTED TO REV, AND THE VEHICLE HAD "EXTENDED STOPPING DISTANCE". LUCKILY, THERE WAS NO CAR IN FRONT OF US, OTHERWISE THERE WOULD HAVE BEEN AN ACCIDENT. IT OCCURRED A SECOND TIME WHILE PULLING INTO A PARKING SPOT AT WORK. AGAIN, LUCKILY, THERE WAS A SNOW BANK IN FRONT OF THE SPACE (AND NOT ANOTHER CAR!). THE CAR IS A 4CYL., AND CERT. PRE-OWNED. IT'S SCARY TO THINK THERE IS THIS UNPREDICTABLE PROBLEM WITH THE CAR. DEALER CLAIMS THEY KNOW NOTHING ABOUT IT. I WILL BE SHOWING THEM THE 56 OR SO COMPLAINTS FROM THIS NHTSA SITE FOR MERELY THE 2011 RAV4. I HAVEN'T EVEN LOOKED AT THE OTHER YEARS YET! MORE THAN 50% OF THE COMPLAINTS IN HERE ARE FOR THIS VERY SAME PROBLEM! ISN'T IT ABOUT TIME FOR A RECALL ON THIS DANGEROUS "FEATURE"? HOW MANY MORE LIVES NEED TO BE AT RISK? OR IS THE GOVT. TRYING TO PRESERVE "TOYOTA QUALITY"? IT COULD BE AS SIMPLE AS REPLACING THE BRAKE PEDAL -- SPACE IT FURTHER AWAY FROM THE ACCEL. PEDAL AND MAKE IT "TALLER" SO THAT THERE CAN BE NO ITERATION BETWEEN THE TWO. OR, SIMPLY ALLOW THE BRAKE LIGHT SIGNAL TO INTERACT WITH THE ECM TO INHIBIT ANY "THROTTLE INCREASE" COMMAND TO THE ENGINE. *TR

SINCE 2015 THE PAINT STARTED PEELING, MY RAV4 HAS BLIZZARD PEARL WHITE COLOR, EVERYTHING THATS METAL HAS BEEN PEELING AND LIFTING. THE PROBLEM BEGAN IN THE SPACE BETWEEN THE FRONT WINDSHIELD AND THE SUNROOF. NOW THE PROBLEM HAS SPREAD ALL OVER THE VEHICLES, EXCEPT FOR THE FRONT AND REAR BUMPER.

THE DRIVER'S SIDE SUN VISOR WILL NOT RETRACT UP FULLY, BUT HANGS AT EYE LEVEL, IMPEDING VISIBILITY AND CAUSING DISTRACTION. DEALERSHIP ADMITTED RECEIVING MULTIPLE COMPLAINTS, BUT SAID MY CAR IS NOT UNDER RECALL.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING BETWEEN 25 TO 35 MPH, THERE WAS AN ABNORMAL RATTLING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO HEISER TOYOTA (11301 W METRO AUTO MALL, MILWAUKEE, WI 53224, (414) 357-2100) WHERE THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD PAY HALF OF THE REPAIR COST. THE FAILURE MILEAGE WAS 50,000.

1. AFTER HAVING DRIVEN MY TOYOTA RAV4 LIMITED EDITION FOR ABOUT 3 MILES, I WAS TURNING LEFT INTO A PARKING SPACE AT THE MORGANTOWN AIRPORT. I HAD MY RIGHT FOOT ON THE BRAKE PEDAL TO SLOW DOWN. WHEN I WAS ABOUT 25% INTO THE SPACE, THE CAR LURCHED FORWARD AND THE ENGINE BEGAN TO RACE SPONTANEOUSLY. I INCREASED PRESSURE ON THE BRAKE AND SHIFTED FROM DRIVE TO PARK. THIS CAUSED AN IMMEDIATE DECREASE IN THE ENGINE SPEED. MY WIFE WAS WITH ME AND I TOLD HER TO LOOK TO VERIFY THAT MY FOOT WAS ON THE BRAKE, NOT THE ACCELERATOR. I WENT DIRECTLY TO THE TOYOTA DEALER. AFTER 3.5 HOURS TOYOTA CONCLUDED THAT THE PROBLEM WAS "PEDAL MISAPPLICATION" AND NO FURTHER ACTION WAS REQUIRED (CASE#-[XXX]). 2. AT ABOUT 8:12 PM THIS EVENING, WE WERE DRIVING AROUND LOOKING AT CHRISTMAS LIGHTS. I WAS DOING ABOUT 5 MPH IN FRONT OF 937 RIVERVIEW DRIVE, MORGANTOWN. I DEPRESSED THE BRAKE PEDAL WITH MY RIGHT FOOT TO SLOW DOWN FOR A BETTER VIEW. THE ENGINE BEGAN TO ACCELERATE SPONTANEOUSLY. I SHIFTED FROM DRIVE TO NEUTRAL, WHICH SOLVED THE PROBLEM. I HAD MY WIFE VERIFY THAT MY FOOT WAS ON THE BRAKE ONLY. 3. THIS IS THE THIRD OCCURRENCE OF THE SAME PROBLEM I FIRST REPORTED IN ODI NUMBER 10667543 (TOYOTA CASE#-[XXX]). THIS VEHICLE HAS A DANGEROUS DEFECT WHICH TOYOTA HAS NOT BEEN ABLE TO CORRECT. THIS IS A PROBLEM IN THE CONTROL SYSTEM. IT IS NOT A "PEDAL MISAPPLICATION". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AFTER DRIVING MY 2011 TOYOTA RAV4 LIMITED EDITION FOR SEVERAL MINUTES, I CAME TO A COMPLETE STOP WAITING FOR AN OPPORTUNITY TO TURN LEFT. I TURNED LEFT AND ACCELERATED TO ABOUT 15 MPH. I THEN NOTICED PEDESTRIANS ENTERING A CROSSWALK SO I HIT THE BRAKES A BIT HARDER THAN NORMAL, BUT NOT IN A PANIC MODE. AS THE CAR DECELERATED, THE ENGINE BEGAN TO RACE. I INCREASED MY PRESSURE ON THE BRAKE PEDAL AND WHEN THE SPEED WAS ALMOST ZERO SHIFTED FROM DRIVE TO PARK. THIS IMMEDIATELY CURED THE PROBLEM. THE DISTANCE FROM STOP TO STOP WAS LESS THAN 100 FEET. I BELIEVE THAT THE PAVEMENT WAS DAMP, BUT IT WAS NOT RAINING AND THE TEMPERATURE WAS IN THE 40S. I DRIVE WITH ONE FOOT, AND MY FOOT DEFINITELY WAS ON THE BRAKE, NOT THE ACCELERATOR. THE FLOORMAT WAS SECURELY IN PLACE AND THERE WERE NO LOOSE OBJECTS ON THE FLOOR. I BROUGHT MY SUV TO THE TOYOTA DEALER. THEY TESTED THE VEHICLE AND CONTACTED THE COMPANY. THEY COULD NOT FIND THE PROBLEM AND ATTRIBUTED THE PROBLEM TO "PEDAL MISAPPLICATION" (TAS CASE#-143510469). AS IT IS GEOMETRICALLY IMPOSSIBLE TO PRESS THE ACCELERATOR AND BRAKE PEDALS AT THE SAME TIME IN A RAV4, I CONCLUDE THAT TOYOTA CANNOT FIND THE SOFTWARE/HARDWARE BUG IN THEIR PRODUCT. I FEEL THAT I AM DRIVING A VEHICLE THAT COULD TURN ON ME AT ANY TIME. I WOULD LIKE TO SELL IT, BUT HOW CAN I PASS SUCH A SERIOUS DEFECT ON TO AN UNSUSPECTING BUYER? *TR

WHILE TOYOTA WAS HAPPY TO SELL ME A 2011 RAV 4 IN DEC OF 2014 WITH 18,000 MILES ON THE ODOMETER 3 MONTHS LATER WHEN I HAD A PROBLEM WITH THE BRAKE SYSTEM THEY WERE NOT AS FRIENDLY. WHILE WAITING AT A SIGNAL OR A STOP SIGN THE BRAKE PEDAL WOULD FADE TO THE FLOOR.THIS HAPPENED TIME AND TIME AGAIN. I CALLED THE LOCAL STEALER SHIP AND WAS TOLD BRAKES ARE NOT COVERED UNDER WARRANTY. I FEEL THIS IS A DEFECT SOMEWHERE IN THE BRAKE SYSTEM. I HAVE READ ON LINE OF NUMEROUS RAV4 OWNERS WITH THE SAME PROBLEM.WHY DOES TOYOTA REFUSE TO FIX THIS. *TR

I HAD 3 INCIDENTS OF UNINTENDED ACCELERATION (UA) WITH MY 2011 RAV4 WITHIN 3 WEEKS OF EACH OTHER IN MAR/APR 2014, 1 RESULTING IN A MINOR ACCIDENT. A COMPLAINT WAS MADE WITH NHTSA AT THAT TIME. I WENT THRU TOYOTA'S COMPLAINT PROCEDURE, INCLUDING INSPECTION BY THEIR FIELD TECHNICIAN. THEY FOUND NOTHING WRONG WITH THE VEHICLE. ON DEC 4 & 12TH, 2014, I EXPERIENCED 2 MORE UA INCIDENTS. EACH TIME I WAS COMING TO A STOP AT AN INTERSECTION & I STEPPED ON THE BRAKE, BUT MY VEHICLE KEPT MOVING FORWARD, AND I COULD HEAR THE MOTOR REVVING UP VERY LOUDLY. I HAD LEARNED FROM THE PREVIOUS 3 EXPERIENCES LAST SPRING TO KEEP A DISTANCE BEHIND VEHICLES WHENEVER POSSIBLE WHEN COMING TO A STOP, SO AS TO AVOID RAMMING INTO THE VEHICLES IN FRONT OF ME BY VEERING TO EITHER SIDE OF THE VEHICLE IF POSSIBLE. I SHOULD NOT HAVE TO BE AFRAID EVERY TIME I DRIVE MY RAV4, BUT I AM. MY RAV4 HAS ONLY 20500 MILES ON IT AND IS LIKE NEW. IT MAKES ME LIVID THAT TOYOTA CAN JUST IGNORE/DENY THAT THERE IS A PROBLEM, ESPECIALLY AFTER SEEING ALL OF THE OTHER SIMILAR COMPLAINTS REGARDING UA ON THE NHTSA SITE...KIND OF LIKE GENERAL MOTORS COVERING UP THEIR LITTLE IGNITION PROBLEM FOR 10 YEARS, WHILE SO MANY PEOPLE WERE INJURED OR DIED. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING DOWNHILL AT AN UNKNOWN SPEED, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT SHIFTED INTO NEUTRAL IN ORDER TO SLOW DOWN THE VEHICLE. THE GEAR WAS SHIFTED BACK INTO DRIVE AND THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

I HAD A BRAKE TO THE FLOOR EXPERIENCE THAT REQUIRED TAKING MY RAV4 BACK TO THE DEALER. THE ONLY WAY I COULD GET THE VEHICLE TO STOP WAS BY PUMPING THE BRAKES. THE DEALER HAD THE CAR ONE DAY AND WHEN I RETURNED THEY STATED THEY COULD FIND NOTHING WRONG WITH THE BRAKES, QUESTION: IS THERE A COVER-UP ON A BRAKE PROBLEM WITH RAV4'S ? THERE IS NO WAY THAT MY BRAKES FIXED THEM SELF'S BEFORE TAKING THE VEHICLE TO THE DEALER I HAD ANOTHER PERSON DRIVE THE VEHICLE TO CONFIRM THE PROBLEM. QUESTION: IS THIS VEHICLE SAFE TO DRIVE AFTER THE DEALERS CLAIM THAT NOTHING WAS WRONG, THEY DID NOTHING TO REPAIR THE PROBLEM & NOW THE BRAKES ARE WORKING PROPERLY? *TR

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR REPAIR. THE FRONT BUMPER, THE PASSENGER SIDE HEADLIGHT, AND THE FRONT GRILL WERE REPLACED. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

SINCE SUMMER OF 2014, AFTER TWO YEARS OF DRIVING MY NEW 2011 RAV4, THE DRIVER SIDE WINDOW HAS NOT OPERATED PROPERLY. SOMETIMES IT WILL GO DOWN OR UP, OFTEN, IT WILL GET STUCK. THE LIGHT ON THE BUTTON BLINKS AT TIMES, AT TIMES IT DOES NOT LIGHT UP. THE WINDOW MOTOR I AM TOLD HAS SEVERAL FINGERS THAT OPERATES THE WINDOWS AND SEEMS TO WORK WHEN TRIED ON SOME KIND OF MACHINE, HOWEVER, TWO GOOD MECHANICS CANNOT FIGURE OUT WHY IT SHORTS OUT WITH OPERATING THE DRIVER SIDE WINDOW. REPLACING THE WINDOW MOTOR IS APPROXIMATELY $460.00 FOR THE PART ALONE, BUT MECHANICS CANNOT GUARANTEE THAT THE WINDOW WILL NOT SHORT OUT SOMEHOW AGAIN. WHEN THE WINDOW IS STUCK DOWN, I DON'T FEEL SAFE DRIVING AT NIGHT, AND, WEATHER CONDITIONS LIKE RAIN, SNOW, EXTREME COLD--MAY KEEP ME FROM DRIVING THE CAR WITH THIS PROBLEM. I FOUND A RECALL NOTICE FOR THE SAME WINDOW PROBLEM; HOWEVER, TOYOTA TOLD ME THAT MY VEHICLE WOULD NOT QUALIFY BECAUSE MY VIN IS NOT IN THAT PARTICULAR RECALL. RADIO/CD PLAYER--HAS SHORTED OUT SINCE 2014. WHEN I PRESS A BUTTON TO CHANGE STATIONS, THE RADIO WILL TURN OFF. IF I PRESS REWIND ON THE CD PLAYER, THE PLAYER TURNS OFF. THIS HAS HAPPENED FOR THREE YEARS ON MY RAV4 THAT WAS BRAND NEW WHEN PURCHASED DECEMBER 2011. *TR

THE 5TH (BACK OF VEHICLE) DOOR LATCH COMPLETELY FAILED AND WOULD NOT HOLD DOOR CLOSED. THERE WAS NO ACCIDENT OR ANY OTHER DAMAGE TO THE DOOR. THE LATCH INSIDE SIMPLY FAILED. I HAD TO TIE THE DOOR CLOSED TO GET IT TO A DEALER FOR REPAIR. *TR

WHILE APPROACHING AN INTERSECTION ON A BUSY THOROUGHFARE, THE LIGHT TURNED YELLOW AND AT THE LAST MINUTE I DECIDED AGAINST RUNNING THE YELLOW LIGHT AND APPLIED MY BRAKES VERY HARD. THE VEHICLE STARTED TO SLOW DOWN BUT AS I APPROACHED THE STOP LINE MY VEHICLE CONTINUED TO SLOWLY MOVE FORWARD NO MATTER HOW HARD I PRESSED ON THE BRAKE PEDAL. AT FIRST I THOUGHT MY BRAKES HAD FAILED, BUT THEN I HEARD THE WHINE OF THE ENGINE AND I REALIZED THAT I WAS FIGHTING AGAINST AN ACCELERATING ENGINE. I PUT THE VEHICLE IN NEUTRAL WHICH I THOUGHT WOULD KICK THE ACCELERATOR BACK TO NORMAL BUT THE ENGINE WAS STILL REVVING QUITE HIGH, BUT I WAS NO LONGER MOVING FORWARD. I THEN SHIFTED TO REVERSE AND THE VEHICLE STARTED TO BACK UP EVEN THOUGH MY FOOT WAS STILL ON THE BRAKE. AT THAT POINT I PLACED THE VEHICLE BACK INTO NEUTRAL AND TURNED THE ENGINE OFF. AFTER ABOUT 10 SECONDS, I RESTARTED THE ENGINE AND IT PERFORMED NORMALLY. I DROVE 6 BLOCKS TO MY DESTINATION, PARKED THE CAR, CALLED THE DEALERSHIP AND HAD THE VEHICLE TOWED THERE. I DID NOT FEEL SAFE DRIVING THE VEHICLE, AS I THOUGHT TOYOTA HAD SOLVED THE PROBLEM OF UNATTENDED ACCELERATION. OBVIOUSLY NOT. THE CAR IS CURRENTLY AT THE DEALERSHIP AND I AM WAITING TO HEAR FROM THEM AS TO WHAT THEY FIND. FROM THE REPORTS I HAVE READ, I'M NOT HOLDING MY BREATH. THEY MENTIONED THAT THEY MIGHT HAVE TO CALL FOR AN INDEPENDENT ENGINEER TO ASSESS THE VEHICLE, AND THAT MIGHT TAKE UP TO A WEEK. I HAVE NO GRUDGE AGAINST TOYOTA, AS I ALSO OWN A 2002 CAMRY WHICH HAS BEEN A FANTASTIC CAR WITH NO PROBLEMS. I JUST DON'T BELIEVE THAT ALL THE REPORTS OUT THERE ARE BECAUSE OF LOOSE FLOOR MATS, STICKY ACCELERATORS OR CON ARTIST TRYING TO GET MONEY OUT OF A BIG CORPORATION. PLEASE LOOK INTO THE ELECTRONICS OF THESE CARS AS SOMETHING IS NOT COMMUNICATING RIGHT. THANK YOU. *TR

CAR FAILED TO DECELERATE WHILE BRAKES WERE BEING APPLIED. CAR CONTINUED TO PUSH FORWARD WHILE I WAS BRAKING. CAR HAD TO BE TURNED OFF TO COME TO A COMPLETE STOP. THIS IS THE SECOND TIME THIS PHENOMENA OCCURRED. BOTH TIMES THE VEHICLE WAS TAKEN IMMEDIATELY TO THE LOCAL TOYOTA DEALERSHIP. THEY CLAIMED THEY FOUND NO ISSUES WITH THE CAR OR ITS COMPUTER SYSTEMS. SINCE TOYOTA INSPECTED THE CAR AND CLAIMED THEY FOUND NO ABS EVENT IN THE CAR'S SYSTEMS AND CLAIMED THEY COULD DETECT NO COMPUTER SYSTEM MALFUNCTION, I ELECTED TO TRADE IN THE CAR. I AM REPORTING THIS BECAUSE I WANT ANY POTENTIAL FUTURE OWNER OF THIS VEHICLE TO BE AWARE OF THESE EVENTS. *TR

2011 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO THE REAR LOWER SUSPENSION ARMS RECALL NOTICE. *SMD THE CONSUMER STATED THE AMOUNT OF TIME TO GET AN APPOINTMENT, WAS UNREASONABLE. *JB

ALL WINDOWS BESIDES THE WINDSHIELD HAVE WATER SPOT BUILDUP. WE HAD THEM PROFESSIONALLY REMOVED IN JUNE OF 2014. 5 YEARS LATER THE SPOTS ARE BUILDING UP AGAIN. THAT WOULD BE AT 36,000 MILES AND NOW AGAIN AT 90,000 MILES.

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHEN ATTEMPTING TO STOP THE VEHICLE, IT LUNGED FORWARD AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE. UPDATED 5/19/15*CN

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY VEERED TO THE LEFT AND CAUSED THE CONTACT TO CRASH INTO A TREE. UPON IMPACT, THE VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED INJURIES TO THE RIBS. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.