2012 Toyota RAV4 Complaint Log

THIS RECALL WAS INITIALLY ISSUED ON SEPT.17, 2015. AS OF OCT. 11, 2016 NO FIX HAS BEEN ISSUED. A YEAR IS MORE THAN SUFFICIENT TIME FOR TOYOTA TO COME UP WITH A REPAIR METHOD AND IMPLEMENTATION. TO DATE, NOTHING HAS BEEN DONE.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V233000 (VISIBILITY); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER), BUT WAS UNABLE TO OBTAIN THE PART FROM THE DEALER FOR AN UNREASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

POWER DOOR LOCK ACTUATORS IN ALL DOORS HAVE FAILED. THE DRIVERS DOOR ACTUATOR FAILED FIRST. THE ACTUATORS IN EACH REMAINING DOOR INCLUDING THE TAILGATE DOOR HAVE SUBSEQUENTLY FAILED AS WELL. (THE DATE USED IN THIS REPORT TO INDICATE WHEN THE PROBLEM HAPPENED IS APPROXIMATE AND REFERS TO THE INITIAL PROBLEM WITH THE DRIVER'S DOOR.) TWO DIFFERENT TOYOTA SERVICE CENTERS HAVE DETERMINED THE ACTUATORS NEED TO BE REPLACED. ONE DEALER NOTED THAT THEY HAD SEEN THIS ISSUE IN MANY OTHER TOYOTA VEHICLES. A QUICK INTERNET SEARCH TURNS UP SEVERAL PAGES DISCUSSING THIS ISSUE. A SEARCH OF THIS SITE ALSO REVEALED SIMILAR COMPLAINTS WITH OTHER MODEL YEAR RAV4'S. EACH TOYOTA SERVICE CENTER ESTIMATED A COST OF APPROXIMATELY $400 FOR EACH ACTUATOR PLUS LABOR COSTS TO REPLACE THE PART. IT IS IMPORTANT TO NOTE THAT WHILE THE FRONT AND REAR DRIVERS-SIDE AND PASSENGER-SIDE DOORS HAVE MANUAL LATCHES INSIDE THE VEHICLE, THE TAILGATE DOOR DOES NOT. THE LACK OF A MANUAL LATCH AND KEYED LOCK IN THE TAILGATE DOOR MEANS THAT THE TAILGATE DOOR CANNOT BE OPENED AT ALL. THIS IS VERY PROBLEMATIC FOR BOTH CONVENIENCE AND SAFETY, PARTICULARLY IN THOSE RAV4'S WITH THE THIRD ROW SEAT. IN THE EVENT OF AN ACCIDENT OR VEHICLE FIRE, PASSENGERS IN THE THIRD-ROW SEAT WOULD BE FORCED TO EITHER EXIT THROUGH ONE OF THE OTHER DOORS OR BREAK A WINDOW TO EXIT THE VEHICLE. WHEN I CONTACTED TOYOTA REGARDING THIS ISSUE, I WAS TOLD INITIALLY TO HAVE MY LOCAL TOYOTA SERVICE CENTER EVALUATE THE PROBLEM AND CALL BACK TO TOYOTA TO DISCUSS AND SEE IF TOYOTA WOULD BE ABLE TO HELP AT ALL. WHEN I CALLED BACK TO TOYOTA, I WAS PUT ON HOLD FOR AN INCONVENIENT AMOUNT OF TIME, THEN SIMPLY TOLD THAT TOYOTA WOULD NOT HELP, PRESUMABLY BECAUSE MY VEHICLE'S WARRANTY HAS EXPIRED. I HOPE THAT TOYOTA WILL WORK WITH THE NHTSA TO TAKE A PROACTIVE APPROACH TO RECTIFY THIS PROBLEM FOR ALL AFFECTED TOYOTA VEHICLES AND OWNERS.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE DRIVERS SIDE VISOR KEEPS FALLING DOWN AND BLOCKING MY VIEW WELL DRIVING. THE VISOR SEEMS TO BE DEFECTED OR POORLY MADE.

THIS HAS HAPPENED ABOUT THREE TIMES. WHEN I AM STOPPING THE CAR WITH MY FOOT ON THE BRAKE THE ENGINE SUDDENLY REVS UP AND I HAVE TO REALLY EXERT PRESSURE ON THE BRAKE TO PREVENT THE CAR FROM LURCHING AHEAD. AFTER A FEW SECONDS OF BRAKING, THE ENGINE STOPS REVVING.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE DIAGNOSIS AND REPAIR INFORMATION WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DISCOVERED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY). THE DEALER STATED THAT THE PARTS WERE NOT YET AVAILABLE TO ANY OF THE DEALERS. A RECALL NOTICE WAS ALSO RECEIVED FOR NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS). THE CONTACT CALLED THE DEALER AND WAS ADVISED THAT THE PARTS FOR THE RECALL WERE ALSO NOT AVAILABLE AND COULD NOT PROVIDE A TIME FRAME IN WHICH THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. UPDATED 06/23/16*LJ

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND ONLY STATED THAT THEY HAD RECEIVED A LIMITED SUPPLY OF PARTS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD ALSO EXPERIENCED A FAILURE IN WHICH THE REAR PASSENGER SIDE TIRE CONSTANTLY HAD TO BE REFILLED WITH AIR. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO A TIRE REPAIR SHOP FOR INSPECTION AND REPAIR BUT THE DETAILS WERE UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS WAITING AT A STOP LIGHT ON NORRISTOWN ROAD TO CROSS BETHLEHEM PIKE IN SPRINGHOUSE, PA AT APPROXIMATELY 5 PM ON 5/22/15. I WAS FIRST IN LINE TO CROSS THE INTERSECTION IN THE DIRECTION OF PICKING UP 309 SOUTH IN ABOUT 1/2 MILE. I HAD BEEN WAITING AT THE LIGHT FOR A MINUTE OR TWO WHEN MY CAR SURGED FORWARD. I PUT BOTH FEET ON THE BRAKE BUT I WAS MOVING INTO THE INTERSECTION NONETHELESS. THERE WAS SPARSE TRAFFIC AND IT WAS SAFE FOR ME TO TURN RIGHT ONTO BETHLETHEM PIKE. ALMOST AS SOON AS I MADE THE TURN ONTO BETHLEHEM PIKE THE SURGE DISSIPATED AND THE ENGINE PERFORMANCE RETURNED TO NORMAL. THE WHOLE INCIDENT TOOK ABOUT 30 SECONDS TO A MINUTE. IT WAS PROBABLY ILL-ADVISED, BUT I CONTINUED TO DRIVE TO MY DESTINATION, HOME. UPON REACHING HOME AND THINKING ABOUT WHAT HAD HAPPENNED I HAD THE CAR TOWED THE NEXT MORNING (YESTERDAY) TO A DEALERSHIP FOR REPAIR. THE CAR AT THIS MOMENT IS THERE AWAITING REPAIR, I HAD TO ESTIMATE THE NUMBER OF MILES ON THE ODOMETER. ON THE FIRST LEG OF MY ERRAND ON THAT DAY (FRIDAY 5/22), I DROVE NORTH ON RT 309. I NOTICED THAT AT FREEWAY SPEED THE TACHOMETER WAS IN THE NEIGHBORHOOD OF 3000 RPM. I HAD DONE A LONG TRIP WITH THIS CAR THE PREVIOUS SUNDAY, 5/17, AND AT CRUISING SPEED THE TACHOMETER WAS IN THE VICINITY OF 2100 RPM.

GOOD AFTERNOON SIR/MA'AM, I AM A GOVERNMENT EMPLOYEE AT DOVER AFB. THIS VEHICLE IS NOT MINE; HOWEVER, IT WAS ONE I HAD INTERACTION TODAY. AS I WALKED TO MY OWN VEHICLE I WAS SUMMONED TO A 2012-2013 TOYOTA RAV4 TO A DISTRESSED MOTHER. HER SON (APPROXIMATELY 2 YEARS OLD) HAD SOMEHOW MANAGED TO PULL THE REAR PASSENGER SEATBELT (SHOULDER PIECE) ALL THE WAY OUT TO THE LOCKING POINT, GOT IT WRAPPED AROUND HIS NECK, AND IT BEGAN CHOKING HIM. BY THE TIME I GOT THERE IT WAS SO TIGHT AND ALREADY UNBUCKLED BUT UNABLE TO BE FREED FROM HIS NECK. IT TOOK A MERE FEW SECONDS TO REALIZE IT WAS FURTHER LOCKING DESPITE HOLDING IT AND TRYING TO KEEP [XXX] STILL. I ASKED HIS MOTHER FOR A BOXCUTTER WHICH SHE HAD IN THE CENTER CONSOLE BUT WAS STILL UNABLE TO CUT IT FROM HIM MYSELF AND SHE WAS OBVIOUSLY TOO DISTRAUGHT TO DO IT OR ASSIST ME. I SENT HER FOR HELP AND ANOTHER CO-WORKER HELPED ME BY CUTTING IT AS I HELD HIM. MY QUESTIONS IS THIS... AFTER DOING A LITTLE RESEARCH ON THE SUBJECT AND PEOPLE BEING WELL VERSED IN WAYS TO PREVENT. THIS WAS A VERY PREVENTATIVE MOTHER ALREADY, NOT SURE THERE WAS MUCH ELSE SHE COULD DO AND SIMPLY HAVING A BOX CUTTER IN THE CAR SEEM LUDICROUS. HAS THERE BEEN ANY THOUGHT ON MAKING A BUTTON FOR PARENTS TO PUSH TO MANUALLY UNLOCK THESE BELTS TO PREVENT THIS? THERE SHOULD BE A MANUAL RELEASE AND I JUST DO NOT KNOW THAT I HAVE EVER SEEN ONE. I AM TRYING TO DO PATIENT TEACHING AT MY POSITION AS WELL. ANY HELP WOULD BE GREATLY APPRECIATED TO PREVENT A TRAGEDY FROM OCCURRING. LUCKILY MY EXPERIENCE TURNED OUT HAPPY BUT IT WAS DEFINITELY FRIGHTENING. V/R [XXX] VIN UNAVAILABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE AVS WARNING LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V054000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD WIPERS FAILED TO FUNCTION. AS A RESULT, THE CONTACT'S VISIBILITY WAS REDUCED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V577000 (VISIBILITY/WIPER) AND 16V096000 (SEAT BELTS). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE DRIVERS SIDE SUNVISOR STARTED TO DROP DOWN AND WILL NOT STAY IN THE UP POSITION. WE (HUNBAND AND SONS) HAVE ALL HIT OUR HEADS ON THE ON THIS DANGLING SUNVISOR SEVERAL TIMES. THE FRAME OF THIS SUNVISOR IS VERY HARD AND IT ALMOST GAVE ME A HEADACHE. MY A THE DRIVES HEAD IS HIT HARD ENOUGH DURING A SUDDEN STOP THIS THING COULD KNOCK THE DRIVE OUT COLD. MY HUSBAND AND TWO SONS WHO ARE A LITTLE TALLER THAN I, THEY HAVE A DIFFICULT TIME SEEING OUT OF THE FRONT WINDSHIELD BECAUSE THE VISOR WILL NOT STAY UP OR BACK AGAINT THE WINDSHIELD. THE BROKEN BRACKETT IN THE SUNVISOR COULD CAUSE A SERIOUS ACCIDENT. I HAVE RESEARCHED SUNVISORS ON THE TOYOTA VEHICLES AND FOUND THERE HAS BEEN SEVERAL UNANSWERED COMPLAINTS ABOUT THE SUNVISORS.

ON FEB 26, 2015 I TURNED LEFT INTO MY BANK GOING MAYBE 5 MPH. THEN I TURN LEFT AGAIN INTO A PARKING SPOT. I PUT ON MY BRAKE TO STOP AND THE ENGINE STARTED ROARING AND PUSHING THE BRAKE WITH BOTH FEET THE CAR WOULD NOT STOP. GOING ABOUT 7 TO 10 FEET UP CURB AND BUMPING INTO A FLOWER BARREL PLANTER. AS SOON AS IT HIT SOMETHING THE CAR DISENGAGED AND I WAS ABLE TO STOP CAR AND PUT IN REVERSE. LOWER FRONT END DAMAGE OCCURRED. IT HAPPEN ONE OTHER TIME LAST AUGUST 2014. I WAS PULLING INTO A GAS STATION AND THE SAME THING. ENGINE ROARING AND WOULDN'T STOP WITH BOTH FEET PUSHING HARD ON THE BRAKE. THE CAR STOPPED WHEN IT BUMPED INTO THE STEP UP THAT THE GAS PUMPS WERE ON ALLOWING ME TO BACK UP AND DRIVE AGAIN. NO DAMAGE OCCURRED. *TR

NEW RAV4 PURCHASED 2/2013;BOUGHT EXTENDED PLATNUM WARRANTY. 5 SEPARATE INCIDENTS OF SUDDEN ACCELERATION 2/14/2015-5/25/2015-HAD PASSENGER IN CAR EACH TIME.1ST- TRAVELING S I-79 WARRENDALE PA 60 MPH SPEED DROPS TO 50 MPH CAR IN FRONT HIT BRAKES TO SLOW I APPLIED MY BRAKES TO SLOW RAV4 STARTED TO ACCELERATE ENGINE STARTED TO REV LOUDLY PASSENGER SAID SHIFT TO NEUTRAL THEN I HIT BRAKE AGAIN TO SLOW. 2ND-LOCAL TRAFFIC 30 MPH APPLIED BRAKE TO SLOW INSTEAD CAR ACCELERATED PUT INTO NEUTRAL TO SLOW ENGINE REVVING. 3RD-DRIVING FROM OAKLAND-NORTH HILLS PA IN TRAFFIC 30 MPH HIT BRAKE TO SLOW FOR TRAFFIC LIGHT INSTEAD RAV ACCELERATED ENGINE REVVING LOUDLY PUT IN NEUTRAL TO STOP. 4TH-TRAVELING 20 MPH AT LOCAL PARK 3/7/15 APPROACHING STOP SIGN CAR IN FRONT APPLIED BRAKES, HIT MY BRAKES & CAR ACCELERATED PUT CAR INTO NEUTRAL ENGINE REVVING LOUDLY THEN APPLIED BRAKES TO STOP-DROVE DIRECTLY TO TOYOTA DEALERSHIP ADVISOR CHECKED FLOOR MATS STATED WERE PROPERLY PLACED. I MADE APPT AT DEALERSHIP ON 3/10. TOYOTA'S CONCLUSION-NOTHING WRONG STATED "POSSIBLE PEDAL MISAPPLICATION", SUGGESTED I BUY FLAT TOYOTA FLOOR MATS HAD WEATHERTECHS, I PURCHASED NEW DRIVER'S MAT & TOYOTA INSTALLED. 5TH-5/25/15 LEAVING GROCERY STORE 10 MPH WENT TO STOP BEFORE EXITING LOT RAV WOULD NOT STOP ENGINE LOUD THREW INTO NEUTRAL FINALLY STOPPED. 5/25/15 EMAILED CEO OF TOYOTA N AMERICA RECEIVED CALL BACK & MADE APPT FOR 5/29/15 TO HAVE RAV LOOKED OVER AGAIN AT DEALERSHIP FOR SUDDEN ACCELERATION ISSUES. RECEIVED CALL BACK ON 5/29/15 FROM NICKI @ TOYOTA EXECUTIVE OFFICE-STATED THAT TOYOTA STANDS BY THEIR MARCH 2015 ASSESSMENT THAT THERE IS NOTHING WRONG WITH MY RAV & IF I HAVE IT TOWED TO DEALERSHIP BY AAA, I WOULD BE RESPONSIBLE FOR ALL COSTS TO HAVE MY VEHICLE SERVICED AT DEALERSHIP, WOULD NOT BE COVERED UNDER ANY WARRANTIES. I HAVE BEEN DRIVING FOR 40+ YEAR & POSSIBLE PEDAL MISAPPLICATION 5 X'S IS A BUNCH OF BULL.

THE WHITE PAINT IS PEELING OFF OF THE CAR IN MANY LOCATIONS INCLUDING THE ROOF, HOOD, BUMPERS, AND DOORS. THERE IS NO RUST PRESENT NOR WAS THE CAR DAMAGED IN ANY WAY. THE PAINT IS SIMPLY BUBBLING AND PEELING OFF. THE CAR HAS BEEN GARAGED THE MAJORITY OF ITS LIFE.

THIS PROBLEM HAS TO DO WITH THE RAV4 GEAR SHIFTER STICKING AND/OR DEFORMED. THE PROBLEM IS ADDRESSED FOR YEARS 2013-2015 IN TOYOTA TSB 0145-14; HOWEVER, THE PROBLEM ALSO EXISTS IN THE 2012 MODEL. THE 2012 RAV4 CAN HAVE A STICKING OR DEFORMED GEAR SHIFTER. THIS COULD BE CAUSED BY COFFEE HAVING BEEN SPILLED INTO THE AREA. *TR

WARMING UP THE CAR IN THE AM BECAUSE OF ICE ON THE WINDSHIELD THE WINDSHIELD CRACKED ON THE DRIVER SIDE ABOUT 2" FROM THE BOTTOM TRAVELED ACROSS TO PASSENGER SIDE AND BACK DOWN. *TR

TL* THE CONTACT OWNED A 2012 TOYOTA RAV4. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION CAUSING THE DRIVER TO LOSE CONTROL AND CRASH INTO A TRAFFIC LIGHT POLE. DURING THE CRASH, THE VEHICLE SHOOK AND WOBBLED FROM SIDE TO SIDE AND COULD NOT BE STOPPED WHEN DEPRESSING THE BRAKE PEDAL. THE DRIVER SUSTAINED A FRACTURED RIB AND UPPER TORSO CONTUSIONS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,500.

WITHOUT CAUSE OR REASON, THE "BRAKE ACTUATOR" CIRCUIT MALFUNCTIONED CAUSING THE CAR TO LOSE CRUISE CONTROL, ABS, ANTI-SKID AND SPORADIC TAIL LIGHT PROBLEMS (LIGHTS WILL STAY ON OR COME ON WHEN THE CAR IS PARKED). I BROUGHT IT TO MY TOYOTA DEALER AND THEY WERE UNABLE TO IDENTIFY THE PROBLEM. THE NEXT DAY, THE ROADS WERE SNOW COVERED AND THE BRAKES LOCKED UP APPROACHING AN INTERSECTION CAUSING THE CAR TO SKID INTO ANOTHER VEHICLE. WHEN I BROUGHT THE CAR BACK TO THE DEALER, AFTER THE BODY WAS REPAIRED, THEY LOCATED THE PROBLEM AND SAID IT WOULD COST $2900 TO REPLACE. BEFORE I WAS ABLE TO HAVE THE VEHICLE REPAIRED, THE WIRING CAUGHT FIRE, PROBABLY BECAUSE THE TAILLIGHTS CAME ON BY THEMSELVES DURING THE NIGHT, AS THEY OCCASIONALLY DID (WITHOUT A KEY IN THE IGNITION). THE CAR WAS TOWED TO THE TOYOTA DEALER WHO ESTIMATES UPWARDS OF $10,000 FOR REPAIRS TO THE COMPUTER AND WIRING SYSTEM. THE TOYOTA SERVICE MANAGER RECOMMENDS WE SELL THE $19,000 CAR FOR "WHOLESALE." INSURANCE WILL NOT COVER THE DAMAGE AS IT WAS A MECHANICAL MALFUNCTION. TOYOTA CORP. IN CALIFORNIA, CONSUMER EXPERIENCES DEPARTMENT, WILL NOT GIVE ME ANY HELP AS THE CAR IS 21,000 OVER THE 36,000 MILE WARRANTY. HOW OR WHERE CAN I GET A LAWYER OR CONSUMER ADVOCATE TO HELP ME?

2012 TOYOTA RAV-4. CONSUMER STATED CAR WAS ON AN INCLINE AND ROLLED BACKWARDS AND HIT ANOTHER VEHICLE. *TA

ON THURSDAY 18 DECEMBER, MY WIFE AND I LEFT SPRINGFIELD, MISSOURI TO DALLAS, TEXAS TO VISIT OUR FAMILY FOR THE CHRISTMAS HOLIDAY. WE WERE DRIVING OUR RECENTLY PURCHASED 2012 RAV4 WITH APPROXIMATELY 33,000 MILES WHICH WE PURCHASED IN LATE SEPTEMBER 2014. WE STOPPED SEVERAL TIMES DURING OUR TRIP TO REFUEL AND ALLOW MY WIFE, WHO IS 6 MONTH PREGNANT, A CHANCE TO STRETCH HER LEGS. FOR MUCH OF THE TRIP, I USED CRUISE CONTROL WHEN POSSIBLE AT VARYING SPEEDS FROM 65 MPH (IN MISSOURI) TO 75 MPH (IN PARTS OF OKLAHOMA). AT APPROXIMATELY 4:30 PM, WHILE DRIVING THROUGH TUSHKA, OKLAHOMA WE APPROACHED A STOPLIGHT WHERE THE SPEED LIMIT DROPPED FROM 65 TO 45 MPH. THE LIGHT WAS RED, A SEMI WAS STOPPED AT THE LIGHT, AND I ATTEMPTED TO APPLY THE CAR'S BRAKES. AS I DID SO, THE CAR FELT AS IF IT WAS FIGHTING MY ATTEMPTS TO STOP IT. I HAD TO KEEP BOTH HANDS ON THE WHEEL, AND I DO NOT KNOW IF THE CRUISE CONTROL DISENGAGED. AS I APPROACHED THE SEMI, I PRESSED HARDER ON THE BRAKES IN ORDER TO STOP MY VEHICLE. FINALLY WITH LESS THAN A CAR LENGTH, MY CAR CAME TO A FULL STOP. WITH MY FOOT STILL PRESSED FIRMLY ON THE BRAKES, BOTH MY WIFE AND I HEARD THE CAR BEGIN TO MAKE A HIGH-PITCHED NOISE. I IMMEDIATELY PUT THE CAR INTO 'PARK,' AT WHICH POINT THE ENGINE BEGAN TO REV AND I SAW THAT THE RPM GAUGE ON THE CAR ROSE TO 7-8,000 RPM. AT THIS POINT, I TURNED THE CAR OFF AT THE IGNITION SWITCH. MY INTENT WAS TO RE-START THE CAR AND SAFELY PULL OVER AFTER WE PROCEEDED THROUGH THE INTERSECTION. HOWEVER, AT THIS POINT THE LIGHT TURNED GREEN AND, AS I RESTARTED THE CAR, WE WERE HIT FROM BEHIND BY ANOTHER VEHICLE. ON FRIDAY, THE 19TH, I TOOK MY VEHICLE TO TOYOTA OF LEWISVILLE (TX) WHERE THEY PROVED UNABLE TO DIAGNOSE THE PROBLEM. I WAS CONTACTED BY A REPRESENTATIVE ON 12/29/2014 WHO INFORMED ME THAT NOTHING WOULD BE DONE UNLESS THE EVENT "REPLICATED" OR SOMEONE HAD BEEN INJURED. *JS

WHEN COMING TO A STOP AND MY FOOT IS ON THE BRAKES, THE CAR CONTINUES TO MOVE FORWARD. THIS HAS HAPPENED AT LEAST A DOZEN TIMES: 3 TIMES GOING DOWN A BRIDGE, TWICE ON THE INTERSTATE, AND THE REST IS WHEN I'M GOING DOWN A HILL AND PUT MY BRAKES ON TO STOP. MY DAUGHTER HAS BEEN WITH ME ON THREE OCCURANCE. I HAVE TAKEN IT TO THE DEALERSHIP TWICE AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG. THIS IS A SAFETY ISSUE. SO FAR I'VE BEEN LUCKY AND NOT HIT THE REAR OF ANOTHER CAR, BUT I DON'T WANT TO TAKE A CHANCE.

IT HAS BEEN MORE THEN ONE YEAR AND THE "REMEDY" IS NOT AVAILABLE. THEY STATE IN THE SAFETY RECALL NOTICE THAT I WOULD RECEIVE A SECOND OWNER NOTIFICATION LETTER WHEN THE REMEDY IS AVAILABLE AND SO FAR I DIDN'T GET THIS SECOND LETTER. NHTSA RECALL 16V-096

WHILE DRIVING 35 ON A LOCAL ROAD, THE VEHICLE LOST ALL POWER TO THE PROPULSION SYSTEM. POWER STEERING AND BRAKES WORKED AS I WAS LUCKY TO BE ABLE TO COAST SAFELY TO A TURNOUT. THE VEHICLE WARNING LIGHT SAYING "CHECK EV SYSTEM, HAVE DEALER CHECK IMMEDIATELY" WAS ILLUMINATED ON THE INFORMATION DISPLAY. THIS IS A COMMON PROBLEM FOR THE RAV4 EV AS THE TOYOTA AND TESLA PARTS HAVE TROUBLE MAINTAINING COMMUNICATION WITH EACH OTHER WITHIN A PART CALLED THE GATEWAY ECM. MY CAR WAS SERVICED BY THE DEALER AFTER THIS INCIDENT, WHERE THEY UPDATED THE FIRMWARE LOADED ON THE GATEWAY ECM.

TL*THE CONTACT OWNS A 2012 TOYOTA RAV-4. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SEATBELT FAILED TO RETRACT AND UNLATCH PREVENTING HER FROM REMOVING THE CHILD PASSENGER SEATBELT. THE CONTACT MADE NUMEROUS ATTEMPTS TO RELEASE THE CHILD FROM THE BELT AND WAS UNABLE TOO. AS A RESULT OF THE FAILURE, THE SEATBELT HAD TO BE CUT CAUSING SCRATCHES AND BURNS TO THE PASSENGER SINCE THE SEATBELT WOULD NOT LOOSEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO FURTHER INSPECT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,409.

MY TOYOTA RAV4 WAS INVOLVED IN AN ACCIDENT WHERE IT WAS STRUCK ON THE PASSENGER DOOR CAUSING MY CAR TO ROLL ON ITS SIDE, DEPLOYING THE CURTAIN AIRBAGS BUT THE SIDE AIRBAGS WERE NEVER DEPLOYED CAUSING ADDITIONAL INJURIES TO THE OCCUPANTS. *TR

I WAS DRIVING IN THE PARKING GARAGE AT WORK AND THE YELLOW EXCLAMATION LIGHT APPEARED ON THE DASH WITH A MESSAGE THAT SAYS "CHECK EV SYSTEM. HAVE YOU VEHICLE CHECKED BY A DEALERSHIP IMMEDIATELY." I WAS ABLE TO STOP AND THE CAR STARTED AFTER SEVERAL ATTEMPTS. THE DEALERSHIP REPLACED THE ECU. *TR

I WAS PULLING INTO A PARKING PLACE AT OUR CHURCH. WHEN I TURNED INTO THE PARKING PLACE THE CAR TOOK OFF AND IT JUMPED AN 8 INCH CURBING AND RAN INTO THE PARISH CENTER WALL. IT TRIED TO CLIMB THE WALL. I PUSH THE ACCELERATOR TO TURN INTO THE PARKING SPACE AND THE CAR TOOK OFF! IT WAS NOT DRIVER ERROR! *TR

TL* THE CONTACT OWNS A 2012 TOYOTA RAV-4. THE CONTACT STATED THAT WHEN A CHILD SAFETY SEAT WAS PLACED IN THE REAR DRIVER SIDE OF THE VEHICLE, THE REAR MIDDLE SEAT BELT BUCKLE WOULD BE COVERED ABNORMALLY AND COULD NOT BE UTILIZED BY THE REAR MIDDLE PASSENGER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

ON SEPTEMBER 6, 2014 AT 4:20PM WHILE PULLING FORWARD INTO A PARKING SPACE THE CAR HAD AN UNINTENDED ACCELERATION. THIS IS THE THIRD TIME WITH THE EXACT SAME CIRCUMSTANCES. I PULLED FORWARD INTO A PARKING SPACE AND STOPPED. I PLACED THE CAR INTO REVERSE WITH MY FOOT ON THE BRAKE TO RE-ADJUST THE POSITION OF THE VEHICLE IN THE SPACE. BACKED OUT WITHOUT APPLYING FOOT TO ACCELERATOR. I APPLIED THE BRAKED WHEN CAR WAS OUT OF THE SPACE. WITH FOOT ON BRAKE THEN SHIFTED INTO DRIVE AND THE CAR IMMEDIATELY ACCELERATED TO 4,000 RPMS. WITH MY FOOT FIRMLY ON THE BRAKE THE CAR CONTINUED AT 4,000 RPMS FOR THREE SECONDS THEN DROPPED THE RPMS TO 1100. THE WEATHER WAS CLEAR, 84 DEGREES, 77% HUMIDITY, DRY PAVEMENT, NO ALL WEATHER FLOOR MATS. THE CAR HAD RECENTLY HAD AN ECU PROGRAMMING UPDATE AT 17,000 MILES, WHEN AT TOYOTA FOR AN OIL CHANGE. THE PROBLEM STARTED IMMEDIATELY AFTER THE PROGRAMMING UPDATE. I HAVE HAD THE VEHICLE BACK TWICE AND TOYOTA CAN NOT FIND THE ISSUE. *TR

DRIVING ON ROAD, HEADED TOWARDS HIGHWAY. LIGHT WAS GREEN AND I CONTINUED TO FORWARD TO GET ONTO HIGHWAY. A DRIVER A COUPLE CARS AHEAD STOPPED SUDDENLY BEFORE ENTERING ONRAMP TO HIGHWAY AND I SLAMMED INTO THE BACK END OF THE TRUCK IN FRONT OF ME. THE TRUCK WAS JACKED UP SOME AND I HIT A STEEL BUMPER, WITH A TRAILER HITCH. MY CAR WAS NOT DRIVABLE, FRONT RIGHT SIDE RECEIVED MOST OF THE DAMAGE, BUT MY CAR WAS DETERMINED TOTALED AS IT HAD MORE THAN $14,000 DAMAGE. THE ENGINE WASN'T DAMAGED, THE WINDSHIELD FLUID WAS STILL IN THE CONTAINER, THE BATTERY WASN'T DAMAGED, YET THE CAR WAS TOTALED. THE DRIVER OF THE OTHER CAR TOOK OFF AFTER I HIT HIM. IN THE QUESTION ABOVE, I CHECKED THE AFFECTED PARTS AS THE AIRBAGS, BECAUSE THAT'S WHERE MY CONCERN IS. THE AIRBAGS DIDN'T DEPLOY AND I RECEIVED WHIPLASH WITH A TORN LIGAMENT IN MY NECK. I HAVE ADDITIONAL INJURIES ON MY KNEE, AS MY KNEE SLAMMED INTO SOMETHING, STEERING WHEEL, BOTTOM OF DASHBOARD OR SOMETHING. ALL ARE CONSIDERED MINOR INJURIES, AS I WALKED AWAY. BUT I'M STILL CURRENTLY IN PAIN, WITH REGULAR HEADACHES. DON'T UNDERSTAND WHY THERE COULD BE SO MUCH DAMAGE ON MY CAR TO TOTAL IT AND YET THE AIRBAGS DIDN'T INFLATE. THE COLLISION SHOP WAS UNSURE AS WELL. *TR

WHILE FOOT WAS ONE THE BRAKE AND VEHICLE WAS STOPPED THE ENGINE ACCELERATED BY ITSELF. THE CAR LURCHED FORWARD I SLAPPED THE SHIFTER INTO NEUTRAL AND SHUT THE VEHICLE OFF.THIS HAS HAPPENED TWO OTHER TIMES SINCE. I TOOK THE VEHICLE TO THE TOYOTA DEALER THE LAST TIME THIS OCCURRED 9/13/14 THEY PUT IT ON THE COMPUTER AND COULD NOT DETECT ANY FAULTS.I GOOGLED THIS CONDITION AND FOUND SIMILAR COMPLAINTS ONLINE.NOTE EACH TIME THIS HAS OCCURRED PRIOR TO THE ACCELERATION THE ANTI SKID LIGHT HAS COME ON AS I WAS APPLYING THE BRAKE. *TR

ENGINE, IN IDLE AND IN GEAR, SUDDENLY SURGED. IT PROPELLED THE CAR FORWARD IN DRIVEWAY AND STRUCK A CAR ABOUT 1 FOOT-18 INCHES IN FRONT OF IT, DAMAGING FRONT BUMPER OF OUR CAR AND REAR BUMPER OF OTHER CAR. DAMAGE TO OUR CAR WAS QUOTED AT $878 AND SECOND CAR (OUR GRANDDAUGHTER'S) WAS LESS. REPORTED TO TOYOTA. THEY SENT ANALYST TO CHECK "BLACK BOX" AND REPORTED TO ME ACCELERATOR PEDAL AND BRAKES WERE OK. NOT CAR'S FAULT. I HAVE EXPERIENCED THIS SURGE MANY TIMES SINCE LEASING THE CAR 30 MONTHS AGO BUT NO ACCIDENTS. EACH TIME I REPORTED IT TO DEALER. SERVICE MAN SAID HE FOUND NOTHING WRONG. *TR

WHILE ATTEMPTING TO STOP FOR STOP SIGNS OR TRAFFIC LIGHTS, THE ENGINE STARTED REVVING AT A HIGH RPM. IT REQUIRED SHIFTING OUT OF DRIVE INTO NEUTRAL TO KEEP THE CAR FROM ACCELERATING FORWARD. OCCURRED ABOUT 5 TIMES OVER A TWO MONTH PERIOD. *TR

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT HER BRAKES WOULD NOT ENGAGE WHEN ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,580. THE CURRENT MILEAGE WAS 51,613.

AT FIRST 3 WARNING LIGHTS WERE ON WHERE I WAS DRIVING AT SPEED AROUND 10MPH: CHECK, 4WD, TRAC OFF. THEN SUDDENLY I COULD NOT TURN THE STEERING WHEEL EASILY, AND I REALIZED I WAS LOOSING CONTROL OF THE VEHICLE. I MADE A DECISION TO MOVE OUT OF THE BUSY ROAD AND TURN INTO A SMALL STREET. THIS I DID, BUT ONLY WAS ABLE TO STOP THE CAR ON THE OTHER SIDE OF THE STREET. AS THERE WERE NO CAR DRIVING ON THE STREET, I DID NOT CRASH MY CAR. AFTER THE CAR WAS STOPPED, I NOTICED THAT AN ADDITIONAL WARNING WAS ON: ELECTRIC POWERING STEERING SYSTEM WARNING LIGHT. THE CAR WAS TOWED TO TOYOTA DEALERSHIP. *TR

CAR CAN BE TURNED OFF WHILE CAR IS IN DRIVE. WHEN FOOT IS TAKEN OFF BRAKE THE CAR CAN ROLL AS IF IN NEUTRAL. *TT

ROUGH ENGINE, CAR SPEED UP WITHOUT FEET ON PEDAL,SLOW BRAKING I TOOK THE CAR INTO DEALER THE NEXT DAY(3/19/2014) THIS AM AND THEY TOLD ME THEY HAVE TO DUPLICATE WHAT I HAD EXPERIENCED. THEY STATED THEY DID NOT SEE ANYTHING ON THE COMPUTER DATA, BUT WILL TEST ON NEXT MORNING OF 3/20/2014 TO DRIVE IT.THE COMPLAINTS WERE THAT I WAS DRIVING IN A 70 MILE ZONE AND THE CAR ACCELERATED TO 90 MILES THE CAR SHIFTED OUT OF D DRIVE TO 3D ON IT'S OWN WHILE DRIVING AND ALSO ROUGH ENGINE WHILE ACCELERATING HIGHER THAN THE SPEED LIMIT, AND WHILE BRAKING,ISAW VERY LITTLE STOPPAGE.ALSO SAME DAY NEAR MY HOME,I STOPPED AT A STOP SIGN,WHEN TAKING OFF THE CAR JERKS FORWARD TO 22 MILES.THIS WAS NOT THE FIRST TIME I HAD REPORTED TO THEM, WAS AFTER I HAD THE 2010 TOYOTA RAVA4 ABOUT SIMILAR PROBLEMS, THEY OFFERED TO BUY IT BACK THE 2010 MODEL IN RETURN FOR THE 2012 TOYOTA RAV4 THAT I GOT IN 2012.MY MAINTENANCE IS UP TO DATE ALSO.IT IS SCARY WHEN YOU EXPERIENCE A PROBLEM LIKE THIS, THANK GOD FOR NO ACCIDENT.UPDATE AS OF LAST NIGHT NO COMMUNICATION ON FINDINGS OR REPAIRS,I RECEIVED A CALL WHILE REPORTING THIS INFORMATION TO YOU(SAFER CAR), A REP [XXX],STATED THEY CANNOT FIND ANYTHING WRONG WITH CAR, THEY CHECKED ALL DATA DROVE THE CAR COULD NOT FINE ANYTHING,I ASKED ABOUT ENGINE AND TRANSMISSION, HE STATED THAT THEY CHECKED THE LEVELS,DATA COULD NOT FIND ANYTHING, FOR ME TO COULD COME PICK THE CAR UP, I INSIST THEY DO A MORE INTENSIVE LOOK INTO THIS, THE GUY BECAME AGGRESSIVE, AND STATED HE HAS TO CHECK WITH HIS MANAGER TO CHECK AGAIN LATER TODAY.TONY MEYERS MANAGER OF GAINESVILLE TOYOTA CALLED STATED COULD NOT DUPLICATE WHAT I WAS EXPERIENCING,STATED HE DROVE THE CAR TO THE MALL OF GEORGIA , HE FOUND A DOWN SHIFT WHEN GOING DOWN A HILL,CAR WAS SAFE, AND THAT THE SHIFT WAS A NORMAL THING,AND THERE IS NOTHING ELSE THEY COULD DO AND FOR ME TO COME AND PICK UP THE CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL-THE CONTACT OWNS A 2012 RAV4 TOYOTA. THE CONTACT STATED WHILE SHE WAS PULLING INTO A PARKING SPACE THE ACCELERATION PEDAL STUCK TO THE FLOOR OF THE VEHICLE. THE VEHICLE RAN UP ON A SIDEWALK. THE VEHICLE WAS TOWED TO A TOYOTA DEALER. THE MECHANIC HAD NOT DIAGNOSE OR REPAIRED THE FAILURE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 23,302.LJ

LOST CONTROL ON A PATCH OF ICE ON ROAD. SLID AND HIT A TREE TOTALED FRONT END AND AIR BAGS DIDN'T DEPLOY. *TR

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V054000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 6/8/15*CN THE CONSUMER STATED THE VEHICLE WAS FINALLY REPAIRED. UPDATED 06/17/15. *JB

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO A DEALER WHERE THE BODY WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

APPROACHING STOP LIGHT AND SLOWING DOWN TO 35 MPH. STEPPED ON BRAKE WITH RIGHT FOOT AND ENGINE WENT FROM 2000 TO 3000 RPM WITHOUT ANYTHING AGAINST ACCELERATOR. STEPPED ON BRAKE AS HARD AS POSSIBLE, BUT COULD NOT GET VEHICLE TO SLOW DOWN UNTIL WELL PAST THE STOP LIGHT. THIS EXACT SAME THING HAPPENED AGAIN THREE DAYS LATER ON 2/14/14. HAD WALSER TOYOTA RUN A DIAGNOSTIC CHECK ON THIS VEHICLE ON 2/14/14, BUT IT DID NOT SHOW ANY ERRORS. *TR

I DROVE VEHICLE IN THE MORNING, NO INDICATIONS OF ANY STEERING PROBLEMS. DURING MY DRIVE IN THE LATE AFTERNOON, THE POWER STEERING ASSIST STOPPED WORKING. I WAS STOPPED AT A LEFT TURN LANE AND HEARD A FAINT "CLICK" SOUND FROM BELOW THE STEERING WHEEL AREA AT AROUND KNEE LEVEL. THIS SOUND WAS NOT THAT OF A "TURN SIGNAL SWITCH" CLICK, IT WAS JUST A "CLICK". THE ENGINE STAYED RUNNING, THE EPS WARNING LIGHT CAME ON, THE STEERING WHEEL WAS VERY HARD TO TURN (I HAVE CARPEL TUNNEL IN MY RIGHT HAND), WITH ASSISTANCE FROM MY PASSENGER WE WERE ABLE TO COMPLETE THE TURN. WE DROVE VEHICLE HOME WITHOUT POWER STEERING AND PARKED IT. MY BROTHER-IN-LAW CAME THAT EVENING TO INSPECT FOR FAILURE. VEHICLE STARTED UP AND POWER STEERING WORKED WITHOUT PROBLEMS. SINCE NO EPS WARNING LIGHT CAME ON, HE VOLUNTEERED TO TAKE VEHICLE HOME TO TEST DRIVE UNTIL PROBLEM RECURRED. THE DEALER TOLD HIM TO DRIVE THE VEHICLE TO THEM TO HAVE PROBLEM EVALUATED. HE HAS PUT 500 MILES ON THE ODOMETER SO FAR AND PROBLEM HAS NOT RECURRED. HE SAID THE DEALER WILL JUST GIVE ME THE RUN AROUND IF NO "HARD CODE" IS SET AND CONDITION OF NO" POWER ASSIST" IS PRESENT. I AM AFRAID OF DRIVING THIS VEHICLE NOW BECAUSE OF THIS PROBLEM. *TR

ON JANUARY 25 2014 I WAS DRIVING IN S SNOWY AND ICY CONDITIONS. I WAS ONLY DRIVING ABOUT 20 MILES AN HOUR. WHEN BRAKING, TURNING CORNERS, OR GENERALLY DRIVING ON THE BAD ROADS, THE ELECTRONIC STABILITY CONTROL, ANTI-LOCK BRAKES, AND TRACTION CONTROL FEATURES OF MY RAV4 DID NOT WORK, CAUSING THE CAR TO SLIDE ALL OVER THE ROAD, ALMOST CAUSING ME TO HIT ANOTHER VEHICLE. THIS HAS CONTINUED THROUGHOUT THE WINTER; THE LIGHT FOR STABILITY CONTROL ON THE DASHBOARD GOES ON, BUT THE ANTI LOCK BRAKES, ESC, AND TRACTION CONTROL DO NOT WORK AND THE RAV4 SLIDES ALL OVER. GIVEN THE BAD WEATHER WE ARE EXPERIENCING THIS WINTER, IT HAS CAUSED ME TO NOT DRIVE THE VEHICLE, WHICH IS A MAJOR INCONVENIENCE FOR OUR FAMILY. I TOOK THE RAV4 INTO THE LOCAL TOYOTA DEALER FOR THIS ISSUE ON JANUARY 31, 2014. THEY SAID THEY COULD NOT REPRODUCE THE PROBLEM IN THEIR SHOP SO DISMISSED IT WITH NO ACTION AND NO REPAIR I READ A COUPLE OF WEEKS OTHER THAT TOYOTA HAS RECALLED RAV4'S FOR EXACTLY THIS ISSUE; HOWEVER, WHEN I CALLED THE DEALER ABOUT THE RECALL, HE STILL INSISTS THAT THERE IS NOTHING WRONG WITH MY RAV4. SO FAR I HAVE GOTTEN NOTHING FROM TOYOTA ABOUT THIS RECALL, AND I DON'T FEEL SAFE DRIVING THE RAV4 THIS WINTER, A MAJOR INCONVENIENCE IN COMMUTING TO WORK. I FEEL MY RAV4 IS UNDRIVABLE THIS WINTER. *TR

SINCE JANUARY 13, I HAVE HAD MY BATTERY DIE ON ME 4 TIMES (INCLUDING THE FIRST TIME) - TWICE IN JANUARY AND THE OTHERS A FEW MONTHS IN BETWEEN. IT NEVER SAT FOR MORE THAN A FEW DAYS. BRAND NEW CAR END OF NOVEMBER 2012, SO IT WAS ONLY A YEAR OLD. I THINK THERE MAY BE SOME DISCREPANCY BETWEEN THE BATTERY AND WHERE YOU CAN PLUG IN YOUR IPOD FOR MUSIC... THAT'S THE ONLY THING THAT WAS 'LEFT ON'/PLUGGED IN (I CHECKED EVERY TIME). THE TOYOTA GUY SAID THAT SHOULDN'T BE ISSUE, BUT NOTHING ELSE MAKES SENSE. I EVEN WENT TO A BATTERY SPECIALIST GUY AND HE SAID SOMETHING WAS JUST SLOWLY DRAINING AND A GOOD CHARGE OVERNIGHT WOULD DO THE TRICK. *TR