2016 Toyota RAV4 Complaint Log

WHILE DRIVING THE SUNROOF SHATTERED SENDING GALSS ONTO MY WIFE AND THE CAR BEHIND US.

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED. THE CONTACT WAS NOT SURE IF THE FAILURE OCCURRED FROM INSIDE OR OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND THE CONTACT WAS INFORMED THAT SHE WOULD BE RESPONSIBLE FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 11,771. THE VIN WAS NOT AVAILABLE. *TT CONSUMER STATED CT STATE POLICE WERE CALLED AND RESPONDED. THEY FOUND NO DEBRIS, NO SIGN OF ANY IMPACT. THEY WROTE AS HAVING BEEN "SPONTANEOUS." UPDATED 8/24/18*JB

I USED TO TAKE FULL TANK GAS EVERYDAY SINCE BOUGHT THE CAR . AFTER DRIVING 1 YEAR MY OIL TANK GIVING ME PROBLEM. MY ENGINE WAS SUDDENLY SHUT DOWN AUTOMATICALLY AND 3 SIGN CAME UP. I STARTED THE CAR AGAIN AND IT WAS WORKING GOOD AND AFTER A WHILE IT SHUT DOWN AGAIN. I WENT TO MY DEALER ABOUT 5 MONTH AGO AND TOLD THEM THE STORY. THEY DIAGNOSE MY CAR AND FOUND NOTHING SO I TOOK MY CAR BACK FROM DEALER SHOP. NEXT DAY SAME PROBLEM HAPPENS AND I WENT BACK TO THE DEALER. . THIS TIME THEY FOUND MY BATTERIES ALMOST FINISHED AND I HAVE PROBLEM WITH MY AIR SENSORE . SO I FIXED BOTH OF THEM AND PAID ALMOST 1400 DOLLAR WHERE PARTS COST WAS ONLY 300 AND REST WAS FOR 5 HOURS COMPUTER DIGONOATIC. ANYWAY, I THOUGHT MY PROBLEM IS FINISHED BUT IT'S STILL THERE. NOW MY GASOLINE COMING OUT FROM TANK AND I AM GETTING SMELL FROM INSIDE. I AGAIN WENT BACK TO DEALER, THIS TIME THEY KEEP MY CAR FOR 1 DAY AND NEXT DAY THEY TELLING ME THAT I HAVE TO CHANGE MY ENTIRE GASOLIN TANK BECAUSE I USED TO TAKE FULL TANK GAS,WHICH WILL COST AROUND 2000 DOLLAR!! I WAS VERY MAD WITH THE MANAGER BECAUSE IN FIRST TIME THEY COULDNOT EVEN FIND MY REAL PROBLEM AND CHANGED MY NEW BATTERIES AND AIR SENSOR! NOW THEY TELLING ME IT'S VERY DANGEROUS TO DRIVE WITHOUT FIXED OIL TANK BUT I DIDNOT FIXED IT BECAUSE IT MUST BE FACTORY DEFECT, WHY SHOULD I PAY FROM MY POCKET. I CALLED TOYOTA CORPORATE OFFICE AND TOLD THEM ABOUT MY ISSUE. THEY TOLD ME SINCE I HAVE NO WARRENTY, THEY CAN'T FIXED IT FREE FOR ME.AND THERE ARE NO RECALL ABOUT MY GAS TANK!

WHEN IT RAINS THE DRIVER SIDE FLOORING AND MATS ARE COMPLETELY SOAKED ABSORBING UP TO 1 INCH OF WATER. THE CAR ISN'T DRIVEN MUCH SO THE PROBLEM ONLY STRUCK A BELL THIS YEAR. *JS

PASSENGER FRONT WHEEL SENSOR HARNESS WAS DAMAGED BY RODENT. VEHICLE HAS 26K MILES AND TOYOTA REFUSED TO REPAIR THE BREAK, AND WOULD ONLY REPLACE THE ENTIRE HARNESS AT A COST NOT COVERED OF $6300. THE MATERIAL CHANGE OF THESE PARTS ATTRACT RATS. THIS DAMAGED CAUSE ABS, LANE DEPARTURE, BLIND SPOT MONITORING AND CRUISE CONTROL SYSTEMS TO FAIL. THE VEHICLE WAS PARKED IN MY DRIVEWAY AND I LIVE IN A GATE COMMUNITY. I CALLED THE TOYOTA CUSTOMER LINE AND WAS GIVEN THE SAME EXPLANATION OF THE LACK OF WARRANTY COVERAGE. CASE #1710230814

MY VEHICLE WAS PARKED WHEN I NOTICED WHAT LOOKED LIKE WATER STARTING TO COME DOWN FROM THE TOP OF THE REAR GLASS. I THOUGHT THAT WAS WEIRD BECAUSE THERE WASN'T ANY WATER ON THE CAR. WHEN I GOT OUT TO MAKE A CLOSER INSPECTION, THE GLASS EXPLODED. THIS OCCURRED SIMPLY BY CLOSING MY DRIVER'S SIDE DOOR.

I WAS DRIVING APPROXIMATELY 25 MPH GETTING ONTO A MAJOR HIGHWAY AND HEARD WHAT SOUNDED LIKE AN EXPLOSION. I CONTINUED TO DRIVE AND STARTED HEARING GLASS FLY OFF MY CAR AND SLIDING AROUND ON MY ROOF. I QUICKLY PULLED OVER, PUT MY HAZARDS ON AND SLID BACK THE SUNROOF SHADE. THE ENTIRE CENTER OF MY SUNROOF HAD SHATTERED AND APPEARED AS IF A GIANT ROCK WAS DROPPED ON IT. THERE WAS NO SIGN OF IMPACT AND I HAVE ALREADY REACHED OUT TO CORPORATE HEADQUARTERS AND THEY OFFERED ABSOLUTELY NO ASSISTANCE IN REPAIRS.

THIS OCCURRED A FEW WEEKS AFTER ISSUE # 11022546 OCCURRED AND SEEMS TO BE A RELATED ELECTRICAL PROBLEM. WHILE WAITING FOR A RED TRAFFIC LIGHT TO TURN GREEN, (THIS TIME) THE ENGINE DID NOT STOP BUT THE DASHBOARD DISPLAY AND RADIO SCREEN WENT COMPLETELY BLACK AND AFTER ABOUT 5-10 SECONDS ALL POWER RETURNED TO DASH AND RADIO.

I WAS DRIVING ON THE HIGHWAY AND SMOKE BEGAN TO FILL MY VEHICLE. I PULLED OVER AND MY VEHICLE CAUGHT FIRE. UNSURE OF THE CAUSE.

THE HEADLIGHTS ON THIS VEHICLE ARE NOT ADEQUATE. THE LOW BEAM HEADLIGHTS DO NOT PROJECT FAR ENOUGH DOWN THE ROAD TO SEE OBJECTS ON THE ROAD, ESPECIALLY AT HIGHWAY SPEEDS. ON THE NIGHT OF SEPTEMBER 16, 2017, I NEARLY HIT TWO DEER ON THE INTERSTATE HIGHWAY BECAUSE I COULD NOT SEE THEM.

WHILE WAITING FOR RED LIGHT ON A LOCAL STREET (THE ENGINE WAS RUNNING BUT IN A STOPPED FOOT ON THE BRAKE POSITION) THE ENGINE SHUT DOWN AND DASHBOARD DISPLAY MESSAGE APPEARED STATING "CHARGING SYSTEM FAILURE".

I BOUGHT THE CAR ABOUT A YEAR AND HALF BACK FROM TOYOTA DEAER IN ROCKVILLE, MD. WHEN I APPLIED BRAKE TO SLOW DOWN AND STOP THE CAR AT THE HIGHWAY INTERSECTIONS, IT ACCELERATED UNCONTROLLABLY. THIS HAPPENED THREE TIMES ON THREE DIFFERENT OCCASIONS. I HAVE REPORTED THE BRAKE SYSTEM FAILURE AND SUDDEN ACCELERATION EVENTS TO TOYOTA COMPANY IN TEXAS. THE ASSIGNED CASE MANAGER, CAREY CARTER IN TOYOTA COMPANY FURNISHED THE CASE # 1708302943 ON SEPTEMBER 1, 2017. COREY'S CONTACT TELEPHONE # : 1-800-333-4331, OPTION 3, EXTENSION 73834. THE CAR IS NOW PARKED IN MY GARAGE, AND I DARE NOT DRIVE IT, AS IT IS VERY UNSAFE. I REQUEST THAT NHTSA INITIATE PROMPTLY INVESTIGATION OF POSSIBLE DEFECTS IN THE DESIGN AND /OR MANUFACTURE OF THE TOYOTA RAV4 CARS TO AVERT JEOPARDY TO TRAFFIC SAFETY. ALSO, I REQUEST NHTSA 'S ADVICE TO RESOLVE MY CASE FAVORABLY.

I HAVE A 2016 RAV4 LIMITED WITH 12000 MILES ON IT. NOTHING HAPPENED YET, BUT THE LED HEADLIGHTS ARE OBVIOUSLY INADEQUATE AND I'M AFRAID I MIGHT RUN INTO AN ACCIDENT DUE TO THE POOR VISIBILITY AT NIGHT SOME DAY. WHEN I DRIVE AT NIGHT, I CANNOT SEE THE ROADS CLEARLY AT ALL. I HOPE A RECALL COULD BE SET TO RESOLVE THIS ISSUE.

ENGINE STALLS FOR A FEW SECONDS ON HILLS

THIS IS A FOLLOW UP TO REPORT 10995701. AFTER TOYOTA REFUSED TO DO ANY REPAIRS TO THE CAR, I REPLACED THE MASTER CYLINDER MYSELF. I TOOK THE MASTER CYLINDER APART AND FOUND AN UNUSUAL MACHINING PATTERN WITHIN THE MASTER CYLINDER THAT COULD POTENTIALLY AFFECT THE SEALS. THERE ARE THREE "GOUGE" PATTERNS MACHINED 120 DEGREES APART EXTENDING ABOUT 1" DOWN. THESE PATTERNS SLIGHTLY INTRUDE INTO THE GROOVE FOR THE SEAL AND MAY EFFECT THE SEALING INTEGRITY.

UPON ACCELERATING A STRONG ORDOR ENTERS INSIDE OF VEHICLE TOOK TO TOYOTA DEALER AND WAS TOLD IT WAS (NORMAL SULPHER SMEEL FROM CATALYTIC CONVERTER UPON ACCELLERATION) AT TIMES THIS SMEEL IS VERY STRONG AND NAUSEATING, THIS VEHICLE ONLY HAS 5200 MILES ON IT, AND WASN'T NOTICE UNTIL IDROVE IT ON THE INTER STATE

WHEN APPROACHING A STOP SIGN IN A ROUTINELY DRIVEN RESIDENTIAL NEIGHBORHOOD AT LOW SPEED WITH THE CAR IN DRIVE GEAR AND CLEAR WEATHER, SOMETIMES THE BRAKE PEDAL SLIPS PART WAY OR ALL THE WAY TO THE FLOOR ALLOWING THE CAR TO ROLL INTO THE INTERSECTION BEFORE STOPPING. THE PEDAL HAS SLIPPED REPEATEDLY WITHIN 2 HOURS WHEN DRIVING IN URBAN, RUSH HOUR, STOP AND GO TRAFFIC. IT HAS ALSO SLIPPED TO THE FLOOR AT 70 MPH ON AN INTERSTATE HIGHWAY WHEN THE VEHICLE WAS DECELERATING ON A DRY SURFACE. PUMPING THE BRAKE PEDAL A FEW TIMES ENGAGES THE BRAKES. I HAVE TAKEN THE CAR TO THE DEALER TO CORRECT THE ISSUE 4 TIMES AND TO ANOTHER DEALER 1 TIME FOR A 2ND OPINION WITH THE SAME RESULT ON EACH VISIT, 'COULD NOT DUPLICATE.' THE 4TH REPAIR VISIT INVOICE SHOWS 'LOSES VACUUM WHEN BRAKES CONTINUOUSLY APPLIED AT IDLE.' ON THE 5TH VISIT I ASKED FOR THE VACUUM TO BE RESTORED TO PROPER FUNCTION. THEY SAID THERE WAS NO VACUUM LEAK OR RECORD OF A CODE THAT WOULD INDICATE LOSS OF VACUUM, AND THEY COULD NOT DUPLICATE. I CANNOT DUPLICATE IT EITHER OR PREDICT WHEN THE PEDAL WILL SLIP. IT HAPPENS SPORADICALLY. AS SUGGESTED BY A SERVICE ADVISOR, I CALLED THE TOYOTA 800 NUMBER. I SPOKE WITH A REPRESENTATIVE ON 12-15-16. I TOLD HER MY EXPERIENCE WITH THE BRAKE ISSUE AND MY REQUESTS FOR REPAIR WITH UNSATISFACTORY RESULTS. SHE SAID SHE WOULD CALL THE DEALERSHIP AND GET BACK TO ME. ON 12-16-16, SHE REPORTED THE DEALER SAID THEY COULD NOT DUPLICATE, SO NOTHING COULD BE DONE. SHE ASKED ME WHAT I WANTED. I REPLIED THAT I WANTED THE BRAKES TO WORK PROPERLY. SAFETY IS AT RISK FOR ME AND PASSENGERS AT ANY SPEED. AT HIGHWAY SPEEDS, IT IS EXTREMELY DANGEROUS.

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING 10 MPH, THE BRAKES FAILED TO WORK AND THE VEHICLE AUTOMATICALLY STOPPED WITHOUT WARNING. THE VEHICLE WAS SLOWLY DRIVEN TO THE CONTACT'S RESIDENCE. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (WEST HERR TOYOTA OF WILLIAMSVILLE LOCATED AT 8129 MAIN ST, WILLIAMSVILLE, NY 14221; (716) 803-8010), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-331-4331 AND WAS INFORMED THAT NOTHING COULD BE DONE. CASE NUMBER: 1706191051 WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,478.

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING 55 MPH, THE VEHICLE'S HEADLIGHTS BECAME TOO BRIGHT AND CAUSED OTHER DRIVERS TO FLASH THEIR HEADLIGHTS, WHICH OBSTRUCTED THE CONTACT'S VISION. TOYOTA OF NICHOLESVILLE, KENTUCKY INSPECTED THE VEHICLE, BUT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,100.

2016 TOYOTA RAV4 WITH 6500 MILES. IN THE LAST 5 WEEKS, THERE HAVE BEEN 3 INSTANCES WHERE THE BRAKE PEDAL PRESSED AND NOTHING HAPPENED. THE PEDAL PUSHED ALL THE WAY TO THE FLOOR WITH ZERO RESISTANCE AND THE CAR DID NOT SLOW. LUCKILY, RELEASING THE PEDAL AND PRESSING IT AGAIN SLOWED THE CAR. THE CAR IS AT TOYOTA MOTORCARS OF CLEVELAND, WHERE THEY HAVE INSPECTED IT AND SAY NOTHING IS WRONG AND THAT THE CAR IS SAFE. NO WARNING LIGHTS APPEARED ON THE DASHBOARD.

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING 55 MPH, A ROCK STRUCK THE WINDSHIELD AND CAUSED IT TO FRACTURE. THE CONTACT WAS CONCERNED THAT THE WINDSHIELD MAY NOT HAVE BEEN PROPERLY CONSTRUCTED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONATCT WAS INFORMED BY THE DEALER THAT THE REPAIR PART WAS ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 9,421.

The contact owns a 2016 Toyota RAV4. The contact stated that on several occasions while driving, the tailgate was heard opening. The contact also stated that on various occasions while the vehicle was parked, the tailgate ajar message was displayed. The vehicle was taken to a local dealer however, the failure could not be duplicated. The contact stated that the failure recurred and that the tailgate failed to open. The vehicle was taken to an independent mechanic, where it was diagnosed that lubrication needed to be applied to the tailgate. The vehicle was repaired; however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 13,000.

SUNROOF IMPLODED WHILE DRIVING TO WORK. HEARD EXPLOSION, LOOKED UP, AND GLASS FROM SUNROOF STARTING FALLING INTO CAR. SUNROOF VISOR WAS OPEN AT THE TIME. SUNROOF WAS CLOSED. WAS NOT A WARM DAY (AS I HAVE SEEN THIS BE A PROBLEM IN OTHER CASES). LOOKED BEHIND THE CAR AND DID NOT SEE ANYTHING THAT MIGHT HAVE FALLEN ON THE ROOF AND CAUSED THE GLASS TO BREAK. THERE WAS NO ONE IN FRONT OF ME (SO IT WAS NOT A STONE/PEBBLE FROM CAR IN FRONT OF ME).

AFTER LEAVING A RESTAURANT WITH OUR GRANDCHILD GETTING INTO OUR 2016 TOYOTA RAV4 VEHICLE, GLASS STARTED FALLING OFF THE BACK OF THE ROOF AS WE PULLED OUT ON THE HIGHTWAY. IT APPEARS THAT POSSIBLY A FOUR DOORS CLOSING CLOSE TO THE SAME TIME SHATTERED OUR SUNROOF. I TOOK THE VEHICLE TO LOMBARD TOYOTA IN LOMBARD, IL WHERE THEY DEEMED IT "ROAD DAMAGE AT HIGHWAY SPEED". I CORRECTED THE SERVICE REP TO CLARIFY WE WERE JUST TAKING OFF FROM THE RESTAURANT AFTER GETTING INTO THE CAR. THE REMAINING GLASS WAS PUSHED UPWARD AND NOT INWARD. THIS IS OBVIOUSLY A DEFECTIVE SUNROOF ON THE RAV4, BUT NEITHER THE LOCAL DEALERSHIP NOR THE TOYOTA CUSTOMER SERVICE REPRESENTATIVE WILL TAKE RESPONSIBILITY. AFTER CLOSE TO TWO WEEKS UNABLE TO DRIVE THE CAR, I JUST PICKED IT UP YESTERDAY. THE BILL--$1400 I SEE OTHER SUNROOF HAVE BEEN REPORTED BLOWING UP. THANKFULLY, WE HAD INSIDE DOOR CLOSED. NEVER AGAIN WILL I PURCHASE A VEHICLE WITH A SUNROOF, ESPECIALLY FROM TOYOTA.

14 MONTH OLD RAV4 XLE DRIVING DOWN THE INTERSTATE AND APPLIED THE BRAKES FOR SLOW TRAFFIC, THE ABS / TRACTION CONTROL WARNING LIGHTS CAME ON. I AM OVER THE 36,000 MILE WARRANTY AS MY WORK ENTAILS DRIVING. THE LOCAL DEALER QUOTED ME $2800 FOR REPAIRS, HE CHECKED WITH THE TOYOTA MFG. REP TO SEE IF POSSIBLY THE ABS ACTUATOR IS COVERED UNDER THE POWERTRAIN PORTION (60000 MILES) OF TOYOTA'S WARRANTY. TOYOTA DEALER STATED NO WARRANTY COVERAGE DUE TO MILEAGE. LOCATED NUMEROUS COMPLAINTS AND RECALL FOR "CERTAIN MODEL YEAR" 2016 TOYOTA RAV4 RECALL - #16V198000 RECALL FOR SERVICE BRAKES, HYDRAULIC : ANTILOCK. IT APPEARS THEY ARE AWARE OF A PROBLEM WITH THE 2016 MODEL BUT WILL ONLY A FEW OF THE ONES SOLD.

THE RAV 4 HAS AN AGGRESSIVE IDLE SPEED WHICH CAUSE THE CAR TO "CREEP" FORWARD WHEN STOPPED. IF EXCESS FORCE ISN'T APPLIED TO THE BRAKE, THE CAR WILL MOVE FORWARD AT STOP LIGHTS ETC. I INITIALLY REPORTED THE PROBLEM TO TOYOTA OF VACAVILLE CA. ON 8/25/216. I HAD RENTED A TOYOTA COROLLA WHILE THE DEALERSHIP INVESTIGATED THE PROBLEM ALONG WITH ROUTINE MAINTENANCE. THE REPORT CAME BACK THAT THE CAR OPERATED NORMALLY. I THEN ASKED TO DO A "TEST DRIVE" WITH THE CHIEF MECHANIC. WE WENT OUT IN THE COROLLA FIRST TO A FLAT LEVEL LOCATION IN THE PARKING LOT. AFTER STOPPING THE CAR I RELEASED THE BRAKE TO DEMONSTRATE HOW DOCILE THE CAR REACTED WHEN THE BRAKE WAS RELEASED. WE THEN GOT INTO MY RAV 4 AND RETURNED TO THE SAME LOCATION. I REPEATED THE PROCESS AND NOTED WITH THE MECHANIC HOW MUCH MORE AGGRESSIVE THE RAV REACTED WHEN THE BRAKE WAS RELEASED. MY ASSUMPTION IS THAT THE IDLE IS SET TOO HIGH WHICH CAUSES THIS PROBLEM OF "CREEPING" WHILE STOPPED. THE MECHANIC AGREED THAT IT APPEARED MORE AGGRESSIVE BUT WANTED TO DO FURTHER TESTING, SO ON 8/28/2017 I RETURNED THE CAR TO THE DEALERSHIP. THE MECHANIC TEST DROVE ANOTHER RAV 4 AND DID A TIME TEST ON HOW FAST IT WENT FROM POINT A TO POINT B. HE REPEATED THE PROCESS WITH MY CAR. HIS REPORT STATED THAT BOTH RAV 'S PERFORMED THE SAME. UNSATISFIED WITH THE TESTING DONE AT THE DEALERSHIP I CALLED TOYOTA CUSTOMER CARE ON 8/30/207 AND STATED MY CONCERN. I WAS TOLD THAT THE DEALERSHIP COULD NOT ADJUST THE IDLE ON THE CAR BECAUSE THAT'S THE WAY THE CAR WAS DESIGNED AND TO CHANGE IT WOULD VOID THE WARRANTY. SO TOYOTA ENGINEERED INTO THE RAV 4 A PROBLEMATIC IDLE SPEED? I FEEL THIS IS A SAFETY ISSUE AND ONE DAY I WILL REAR END SOMEONE. I HAVE OWNED OVER 30 TOYOTAS DURING MY LIFE, RENTED HUNDREDS OF CARS DURING MY CAREER AND HAVE NEVER HAD A CAR RESPOND THE WAY THIS RAV 4 DOES.

I PURCHASED MY TOYOTA RAV4 LE ON MAY 2016 AT SOUTH COAST TOYOTA IN COSTA MESA, CALIFORNIA. I LOVED IT JUST AS MUCH AS THE OTHER TOYOTA CARS I OWNED BEFORE. AFTER 10 MONTHS AND 7, 000 MILES, I'VE NOTICED A CLICKING NOISE ASSOCIATED WITH A FLICKERING HEADLIGHTS. THEY OCCUR EVERY TIME WHEN SHIFTING INTO DRIVE AND ENGAGING THE GEAR JUST ABOVE IDLE. ON MAY 8TH 2017, I DECIDED TO TAKE IT BACK TO THE DEALER SO THEY CAN TAKE A LOOK AT IT. FIRST VISIT THEY STATED THAT THEY COULD NOT FIND/REPLICATE THE NOISE NOR THE FLICKERING HEADLIGHTS. THE NEXT DAY, MAY 9TH 2017, I TOOK IT BACK AND INSISTED THAT THEY CHECK IT AGAIN. THEY KEPT THE CAR OVERNIGHT. THE NEXT DAY THEY CALLED ME TO GO PICK UP THE CAR. WHEN I GOT THERE, THE ASSISTANT SERVICE MANAGER, THOMAS TRAFFORD, CONFIRMED THAT THEY HAVE FOUND THE NOISE BUT NOT THE FLICKERING HEADLIGHTS. AND TO MY SURPRISE, THE SHOP FOREMAN, BOBBY GENTON, CLAIMED THAT THE CLICKING NOISE WAS CAUSED BY ABS (ANTI-LOCK BRAKE SYSTEM) AND IT WAS NORMAL IN A TOYOTA RAV4 AND THERE IS NOTHING THEY CAN DO ABOUT THEREFORE I JUST HAVE TO GET USED TO IT. I ASKED HIM WHY WAS IT THAT THE CLICKING NOISE WAS NOT THERE WHEN I FIRST BOUGHT THE CAR ONE YEAR AGO AND IT STARTED JUST NOW AFTER ALMOST A YEAR. HIS ANSWER WAS: 'MAYBE IT WAS THERE, YOU JUST DIDN'T NOTICE IT TILL NOW.' I DISAGREE BECAUSE I HAVE BEEN DRIVING DIFFERENT CAR BRANDS, INCLUDING TOYOTA, FOR OVER 30 YEARS AND I CAN ASSURE YOU THAT I'VE NEVER EXPERIENCED THE SAME I'M SURE THAT THE CLICKING NOISE AND THE FLICKERING HEADLIGHTS ARE NOT NORMAL IN ANY OTHER CAR BRAND (THAT IS LESS THAN 10,000) LET ALONE TOYOTA THAT IS KNOWN FOR ITS GOOD QUALITY AND PERFORMANCE. HOWEVER, IF THE CLICKING NOISE AND FLICKERING HEADLIGHTS ARE AN EXISTING AND NORMAL CONDITION, AS THEY CLAIM IT TO BE, ISN'T TOYOTA OBLIGATED TO MAKE THE CONSUMERS AWARE OF IT AND LET THEM DECIDE IF THEY REALLY WANT THE SAME CAR?

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT THE HEADLIGHTS WERE NOT BRIGHT ENOUGH. THE HIGH BEAM HEADLIGHTS NEEDED TO BE TURNED ON TO HAVE SUFFICIENT VISIBILITY AT NIGHT. THE VEHICLE WAS TAKEN TO ST. COULD TOYOTA (418 2ND ST S, WAITE PARK, MN 56387 (320) 227-8052). THE TECHNICIAN ADJUSTED THE HEADLIGHTS AND STATED THAT NO FURTHER ACTION COULD BE TAKEN. THE CONTACT STATED THAT THE LIGHTS WERE STILL NOT SUFFICIENT. THE STOCK HEADLIGHTS WERE STILL INSTALLED IN THE VEHICLE AND WERE NOT REMOVED. THE MANUFACTURER WAS CONTACTED AND TOYOTA STATED THAT THE STOCK LIGHTS WERE DESIGNED PROPERLY. THE FAILURE MILEAGE WAS UNKNOWN. *TT CONSUMER STATED CANNOT SEE MORE THAN 2 TO 3 CAN LENGTHS AHEAD WHEN ON, DIM AT START UPDATED 8/27/18*JB

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING ANY SPEED AT NIGHT, THE HEADLIGHTS DID NOT PROVIDE ADEQUATE LIGHTING. THE CONTACT ALSO STATED THAT THE HEADLIGHT BEAMS FOCUSED APPROXIMATELY 20 FEET ABOVE THE GROUND, WHICH MADE IT DIFFICULT TO SEE THE ROAD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BULBS NEEDED TO BE CHANGED. THE CONTACT PURCHASED THE AFTER MARKET BULBS, BUT THEY PERFORMED WORSE THAN THE ORIGINAL BULBS. THE FAILURE RECURRED AND THE DEALER STATED THAT NOTHING ELSE COULD BE DONE. ADDITIONALLY, WHILE DRIVING AT A LOW SPEED ONLY, A GRINDING NOISE WAS HEARD WHEN THE BRAKE PEDAL WAS APPLIED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.

The contact’s daughter owns a 2016 Toyota Rav4. The contact stated that while the vehicle was idle, the warning message “System Failure” illuminated and the vehicle shuddered, shut off, and lost electrical power. The contact’s daughter shifted into Park. The vehicle was towed to the dealer who diagnosed the failure as a loose vacuum hose and retched fuel system. The dealer secured the vacuum hose; however, the failure reoccurred while she was at a complete stop. The vehicle was towed to the dealer who diagnosed the failure as a contaminated charcoal canister. The dealer replaced the canister; however, the failure reoccurred. The vehicle was towed to the dealer and it was stated that fuel was leaking onto the charcoal canister. The charcoal canister was replaced for the second time; however, the failure persisted. The vehicle was taken back to the dealer for a 4th time. The dealer sent a full diagnostic report to the manufacturer. The manufacturer sent engineers, field experts, and a district manager who took the vehicle apart and diagnosed that the charcoal canister and the evaporative emission control system including the gas tank needed to be replaced. The contact stated that the vehicle was repaired, and the gas cap was tightened. However, the failure persisted. The vehicle was towed to the dealer three more times. The charcoal canister was replaced but the failure persisted. The contact stated that failure would occur when the vehicle was idle at a complete stop. The contact referenced NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline). The contact stated that the manufacturer opened a case and had been assigning the case to different district managers. The vehicle was not repaired. The failure mileage was approximately 1,200.

TAKATA RECALL; WHILE ATTEMPTING TO BACK OUT OF A DRIVE WAY, THE ACCELERATOR STUCK CAUSING THE CAR TO HIT A BUSH AND A HOUSE. AFTER RECOVERING AND ATTEMPTING AGAIN, THE CAR ACCELERATOR STUCK A SECOND TIME CAUSING THE CAR TO HIT ANOTHER BUSH.

I BOUGHT THIS CAR BRAND NEW. AFTER 1 MONTH I STARTED NOTICING A GRINDING SOUND WHEN I WOULD APPLY MY BRAKES, ONLY IF I WAS DRIVING SLOWLY. 2 MONTHS LATER I STARTED HEARING A GRINDING NOISE AS IF METAL WAS GRINDING ON METAL AND THIS WOULD HAPPEN INTERMITTENTLY REGARDLESS OF HOW FAST I WAS DRIVING AND OCCASIONALLY I WOULD HEAR IT WHEN I WAS COMPLETELY STOPPED AS WELL. I WENT TO THE DEALERSHIP AND THEY TOLD ME THE ROTORS HAD DEVELOPED "HOT SPOTS" AND THAT THIS WAS LIKELY CAUSED BY SLAMMING ON THE BRAKES OR CRUISING WHILE MY FOOT WAS ON THE BRAKES. I HAD A 2009 NISSAN CUBE FOR 7 YEARS AND DROVE THE SAME WAY AND NEVER ONCE HAD A PROBLEM WITH MY BRAKES IN THAT TIME PERIOD OR EVEN HAD TO SERVICE/REPLACE THEM. EVEN IF THIS ISSUE IS CAUSED BY THE WAY I AM DRIVING, MY CAR IS NOT EVEN 3 MONTHS OLD AND ROTORS SHOULD NOT BE WEARING DOWN THAT QUICKLY. THANKFULLY NO SAFETY ISSUES OCCURRED AS A RESULT OF THIS BUT I IMAGINE IF SOMETHING LIKE THIS IS NOT ADDRESSED IT CAN CERTAINLY AFFECT BRAKE FUNCTION WHICH WOULD RESULT IN AN ACCIDENT.

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHILE IN PARK ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,025.

TAKATA RECALL, I WAS INVOLVED IN A REAR ENDED COLLISION ON A HIGHWAY WHILE STOPPED CAUSING MY CAR TO REAREND THE CAR IN FRONT OF ME. THE AIRBAGS DID NOT DEPLOY AND SAID MALFUNCTION ON THE DASHBOARD. THERE WAS $19000 IN DAMAGE, I ASKED FOR THE SEATBELTS AND AIRBAGS TO BE REPLACED BECAUSE I WAS AFRAID TO DRIVE THE CAR AND FEEL SAFE. THEY WOULD NOT DO IT BECAUSE THEY SAID THE COMPUTER WAS ABLE TO RESET. I SPECIFICALLY ASKED OVER AND OVER AS I COULD NOT FEEL SAFE, NO ONE WOULD LISTEN SO I ENDED UP TRADING THE CAR THAT WAS 7 MONTHS OLD IN AND TAKING A LOSS TO FEEL SAFE. SINCE THE AIRBAG MALFUNCTIONED I COULD NOT FEEL LIKE IT WOULD KEEP ME SAFE IN ANOTHER ACCIDENT. I HAVE NEVER BEEN IN AN ACCIDENT PRIOR TO THIS.

ON DECEMBER 5, 2016 I WAS INVOLVED IN AN ACCIDENT. MY VEHICLE WAS STRUCK IN THE LEFT FRONT FENDER BY ANOTHER VEHICLE. IMPACT WAS DIRECT AS THE OTHER VEHICLE STRUCK MINE AT A NINETY DEGREE ANGLE CAUSING EXTENSIVE DAMAGE TO THE FENDER AND LEFT FRONT WHEEL ASSEMBLY. IMPACT FORCED MY VEHICLE OFF THE HIGHWAY AND INTO A CONCRETE PILLAR SUPPORTING A STEEL LIGHTPOLE. I WAS TRAVELLING ABOUT 30 MPH AT TIME OF IMPACT WITH THE CONCRETE PILLAR. SUDDEN IMPACT CAUSED THE REAR OF MY VEHICLE TO LEAVE THE GROUND. THIS WAS THE DIRECT RESPONSE TO THE SUDDEN STOP. AIR BAGS DID NOT DEPLOY. AT THE TIME OF ACCIDENT I WAS TRAVELLING ON A HIGHWAY AND IN MOTION. VEHICLE WAS EQUIPPED WITH DRIVER, PASSENGER AND SIDE AIRBAGS.

THE HEADLIGHTS WHILE DRIVING AT NIGHT ON THIS VEHICLE ARE HORRIBLE! IT IS LIKE YOU ARE DRIVING IN A POORLY LIT TUNNEL WITH VERY LITTLE PERIPHERAL VISION. I AM CONSTANTLY HAVING ONCOMING DRIVERS FLASH THEIR HIGH BEAMS AT ME WHILE DRIVING WITH MY LIGHTS ON LOW BEAM, SO IT MUST BE AFFECTING THEIR ABILITY TO SEE. VERY DANGEROUS FOR BOTH DRIVERS! THIS IS A VERY POOR HEADLIGHT SETUP AND SHOULD BE RECALLED AND REPAIRED ON ALL THE AFFECTED MODELS.

I DROVE THIS CAR FOR 12500 MILES ONLY AND I HAD SQUEAKING NOISE FROM BREAKS I WENT TO TOYOTA DEALERSHIP THEY FIXED IT AND NO CHARGE FOR IT. SO BREAK HAS A PROBLEM BUT THEY DID NOT ADMIT IT. THE MECHANIC SAID IF IS NOT MANUFACTURE DEFECT NO NEED TO RESURFACE AND REPLACE THE BREAK. IT CAUSES THE SURFACE TO BE THIN AND EITHER I HAVE TO REPLACE IT OR WILL SONN BE BAD AGAIN.

I HAVE NOTICED THAT WHEN SHIFTING FROM REVERSE INTO DRIVE THE TRANSMISSION CAN TAKE 2-3 SECONDS TO ACTUALLY "SHIFT" INTO THE DRIVE GEAR AND HAVE THE GAS PEDAL MOVE CAR FORWARD. DURING THE 2-3 SECONDS, PRESSING THE GAS DOES NOTHING BUT REV/INCREASE THE RPM IN THE ENGINE. IF YOU DO PRESS THE GAS AND THE "SHIFT" TAKES PLACE IT WILL JERK THE VEHICLE FORWARD A BIT.

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT THE BRAKE PEDAL WAS SLOW TO ENGAGE AND RELEASED WITHOUT WARNING. AS A RESULT, THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN ONCE. THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V198000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

HEADLIGHT BEAMS ARE CAPPED BY WHAT APPEARS AS A HORIZONTAL LINE IN THE MIDDLE OF THE WINDSHIELD AS IF A SHADE IS HALFWAY DOWN. LIMITED ROAD IS VISIBLE BELOW THE LINE AND JUST PITCH BLACK ABOVE. IF THE VEHICLE IS PITCHED DOWN AS WHEN GOING DOWN A HILL YOU CAN ONLY SEE ABOUT FIFTY FEET AHEAD. EXTREMELY DANGEROUS. YOU HAVE TO CONTINUOUSLY HAVE HIGH-BEAMS ON AND THOSE ARE DIRECTED TO THE CENTER OF THE ROAD RATHER THAN HAVING A BROAD BEAM. ALSO, THERE IS NO LIGHT TO THE FRONT OF EITHER SIDE SO TURNING AT NIGHT IS BLIND AS YOU MAKE THE TURN. WE NEED THIS FLAW CORRECTED IMMEDIATELY. WHAT RECOURSE DO WE HAVE?

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STRUCK A CURB WHILE DRIVING AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM WAS NO LONGER IN ALIGNMENT. THE VEHICLE COULD NOT BE REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE ELECTRICAL SYSTEM NEEDED TO BE UPDATED AND REALIGNED. THE VEHICLE WAS REPAIRED; HOWEVER, THE DEALER STATED THAT THERE WERE ADDITIONAL FAILURES THAT WERE NOT DISCLOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200. THE VIN WAS NOT PROVIDED.

The contact owns a 2016 Toyota Rav4. The contact stated while driving 10 MPH, the brake pedal was depressed and went to the floorboard. The contact stated that extra effort was needed to depress the brake pedal while stopping the vehicle. The vehicle was taken to the dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 135,000.

THE IDLE SPEED IN THE RAV4 4 IS SET TOO HIGH CAUSING THE CAR TO MOVE FORWARD WHEN STOPPED WITH FULL PRESSURE APPLIED TO THE BRAKES. TOYOTA REFUSED TO REDUCE THE IDLE SPEED AND STATES THAT THIS NORMAL OPERATION. I BELIEVE THEY HAVE SET THE IDLE HIGH SO THE CAR WILL PASS EMISSION STANDARDS AND AS A RESULT NOW HAS THIS DEFECT WHERE THE CAR MOVES FORWARD WITH FULL BRAKE APPLIED DUE TO THE HIGH IDLE SPEED. THIS MAY BAY BE AN EMISSIONS PROBLEM BUT IT MOST CERTAINLY IS A SAFETY ISSUE

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED AND IMPAIRED THE CONTACT'S VISION. AS A RESULT, THE CONTACT DROVE OFF THE ROAD. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 9,800.

VEHICLE WAS TRAVELING AT THE SPEED LIMIT ON AN INTERSTATE HIGHWAY. NO OTHER VEHICLES IN FRONT OR SIDE. THE SUN ROOF GLASS EXPLODED. NO PERSONAL INJURIES.

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE THE VEHICLE WAS STATIONARY, THE AUTOMATIC LIFTGATE CRASHED DOWN ONTO THE CONTACT, WHICH CAUSED INJURY AND DISCOLORATION TO THE CONTACT'S SPINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. ..UPDATED 03/09/17 *BF CONSUMER STATED SHORTLY AFTER INJURY TOYOTA ISSUED A "LIMITED SERVICE CAMPAIGN" TO REMEDY OR REPLACE THE POWER BACK DOOR ECU (ELECTRONIC CONTROL UNIT). UPDATED 7/16/18*JB *TR

I HAVE PROBLEM WITH CV JOINT LESS 30,000 MILES, TOYOTA TELL ME EVERYTHING IS GOOD WITH THE SUV, BUT HAVE SOME NOISE, NOW DON'T HAVE GOOD STABILITY WHEN A DRIVE

HEADLIGHTS ARE INADEQUATE AND VERY UNSAFE. LIGHT CAST IS A HALF MOON WITH A HORIZONTAL UPPER BORDER. IT IS DARK ABOVE THAT AND THERE IS MINIMAL PERIPHERAL LIGHT CAST BY THE HEADLIGHTS SO TURNING CORNERS IS VERY DIFFICULT. HIGH BEAMS ONLY SLIGHTLY IMPROVE ABILITY TO SEE.

WHILE ENTERING A PARKING SPACE IN A NORMAL AND FREQUENT MANNER ON THE SIDE OF A WALMART STORE THE VEHICLE FAILED TO RESPOND TO THE BRAKE PEDAL WHEN APPLIED. THE VEHICLE KEPT MOVING AND PROCEEDED OVER THE SIDEWALK AND INTO THE FENCED AREA AROUND THE GARDEN DEPT. BRAKES WERE APPLIED SEVERAL TIMES. NO OTHER VEHICLES INVOLVED AND NO OTHER PERSONS INVOLVED EXCEPT DRIVER (MYSELF), HUSBAND AND SON.

MY 2016 TOYOTA RAV 4 CHECK ENGINE LIGHT CAME ON.. I TOOK IT IN FOR SERVICE AND THE MECHANIC SAID THAT A RODENT CHEWED THE WIRES AND THAT THE ENTIRE ENGINE WIRE HARNESS NEEDS TO BE REPLACED FOR 2080. ALSO THAT THE WARRANTY DOESN'T COVER IT EVEN THOUGH IT'S ONLY 7 MONTHS OLD AND THEY KNOW IT'S DO TO FAULTY WIRES OR USING SOY PRODUCTS.