2016 Toyota RAV4 Complaint Log

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THIS INCIDENT OCCURRED ON 8/30/16 AND INVOLVED A SUDDEN TOTAL AND UNEXPECTED LOSS OF POWER IN TRAFFIC AT INTERSTATE SPEEDS. VEHICLE INVOLVED WAS A SIX MONTH OLD 2016 TOYOTA RAV4 WITH 5300 MILES. INCIDENT OCCURRED IN SOUTHBOUND LANES OF I-65 BETWEEN LAFAYETTE AND LEBANON, IN. WHILE MOVING AT 60 MPH IN A VERY HEAVY RAINSTORM. FORTUNATELY, I WAS IN THE RIGHT HAND LANE AND WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD WITHOUT BEING STRUCK BY FOLLOWING TRAFFIC AND HAD THE VEHICLE TOWED TO A TOYOTA DEALER IN AVON, IN. AFTER EXAMINING MY VEHICLE THE DEALERSHIP INFORMED ME THAT THERE WAS WATER IN MY ENGINE WHICH WAS NOT COVERED BY MY WARRANTY. THEY ALSO TOLD ME THAT I HAD BEEN DRIVING THROUGH DEEP STANDING WATER. WHEN TOLD THAT I WAS DRIVING ON INTERSTATE, THE DEALERSHIP TOLD ME THAT THEN IT WAS "AN ACT OF GOD" AND STILL WAS NOT COVERED. SINCE DEALING WITH REPLACEMENT OF THE ENGINE, AT A COST OF $10,000, I HAVE HAD THE CAR EXAMINED BY A MECHANICAL ENGINEER WHO IS OF THE OPINION THAT THIS PROBLEM OCCURRED DUE TO THE RE-DESIGN OF THE AIR INDUCTION SYSTEM. AIR IS INDUCTED AT LEFT FRONT WHEEL AND, WITH HEAVY RAIN, WATER SPLASHING OFF ROAD IS FORCED THRU AIR FILTER. WATER SHOULD NOT REACH THE AIR FILTER BUT, SINCE THIS IS THE ONLY AVENUE FOR ENTRANCE TO THE ENGINE WITHOUT SUBMERSION, IT OBVIOUSLY DID. ONCE FILTER IS SATURATED THERE ARE NO BAFFLES OR SWALES TO PREVENT WATER FROM RUNNING DIRECTLY INTO THE INTAKE OF THE ENGINE. TOYOTA ACCEPTS NO RESPONSIBILITY FOR THIS INCIDENT EITHER FINANCIALLY OR FOR SAFETY CONCERNS. THEY DO NOT BELIEVE THAT I WAS JUST DRIVING DOWN THE INTERSTATE. I HAVE A DISTINCT ADVANTAGE IN THAT IKNOW THAT THIS IS TRUE. I FEEL EXTREMELY FORTUNATE TO HAVE AVOIDED A CRASH AT THIS SPEED AND IN THESE CONDITIONS. I HOPE THAT TOYOTA DOES NOT WAIT UNTIL WE HAVE SERIOUS INJURY OR LOSS OF LIFE TO ACKNOWLEDGE AND CORRECT THIS DESIGN FLAW. *TR

TOYOTA PRE-COLLISION SYSTEM (PCS) ON 2016 RAV4. I NEVER GET ANY KIND OF WARNING, EVEN WHEN CARS CUT ME OFF AT HIGHWAY SPEEDS, I APPROACH A CAR FROM BEHIND AT SPEED (I CANNOT GET TOO RISKY HERE), ETC. OTHER PCS SYSTEMS ON FRIENDS CARS (NON TOYOTA) HAVE SOME WARNINGS, EVEN FALSE ONES A BIT. I ASKED MY DEALER TO CHECK IT WAS WORKING, THEY HAD NO PROCEDURES TO TEST IT OTHER THAN OBDII FOR SENSORS OUT. SEEMS LIKE THE PROMISED AND IIHS TESTS INDICATED THAT THIS PCS SYSTEM WORKED TO STOP THE CAR. ON LINE SEARCHES I CANNOT FIND ANYONE WHO HAS SEEN THEIR SYSTEM WORKING OR ALARMS. THE TOYOTA VIDEO INDICATES WARNINGS SEEM TO OCCUR AT 7-10 CAR LENGTHS - I HAVE BEEN CUT OFF ON HIGHWAY AT LESS THAN ONE CAR LENGTH WITH NO WARNINGS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT THE BRAKE PEDAL WAS SPONGY WHEN APPLIED. THE VEHICLE WAS TAKEN TO A DEALER (AUTONATION TOYOTA LAS VEGAS 6300 W SAHARA AVE, LAS VEGAS, NV 89146 (702) 605-5801) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS AND DISCS MAY NEED TO BE REPLACED, BUT THEY WERE UNSURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE ATTEMPTING TO MAKE A TURN FROM A STOP, THE VEHICLE LOST POWER. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED WITHIN TWO SECONDS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO GETTEL TOYOTA OF LAKEWOOD (941-567-1080, LOCATED AT 5959 E. STATE RD 64, BRADENTON, FL 34208) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

2016 TOYOTA RAV4 XLE. CONSUMER STATES THAT AFTER PURCHASE VEHICLE WOULD NOT START. *LD THE CONSUMER WAS INFORMED, BY THE DEALER, THE FAILURE WAS DUE TO THE VEHICLE BEING STRUCK BY LIGHTENING. THE INSURANCE COMPANY DID NOT AGREE. *JS

DRIVER'S SEAT CUSHION CLOTH MATERIAL STARTING TO FRAY AND DETERIORATE. FABRIC EVENTUALLY IS GOING TO FRAY AND STUFFING WILL BEGIN TO FALL OUT

TL* THE CONTACT OWNED A 2016 TOYOTA RAV4. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, ALL OF THE AIR BAGS DEPLOYED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE FRONT PASSENGER AIR BAG DEPLOYED AND METAL FRAGMENTS EJECTED FROM THE AIR BAGS ALONG WITH A YELLOW POWDER. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 700.

DIM HEADLAMPS ARE LIFE THREATENING. FIELD OF VISION IS SHORT WITH A LINE AND DARKNESS ABOVE LIMITING VISION. RIGHT AND LEFT TURNING VISION NON EXISTENT. AFTER 3 ATTEMPTS AND OFFICIAL COMPLAINT TOYOTA REPAIR SAYS THERE IS NOTHING ELSE THEY CAN DO, LAMPS MEET FEDERAL STANDARDS. EVENING TEST DRIVES SHOULD BE MANDATORY. I WOULD LIKE SOMEONE WITH AUTHORITY TO TRY AND DRIVE MY VEHICLE IN MY NEIGHBORHOOD IN THE DARK. MANY COMPLAINTS ON INTERNET. NO ONE SEEMS TO HAVE A RESOLUTION. MY LIFE IS IN DANGER.

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE THE VEHICLE WAS STARTED AND THE GEAR SHIFTER STICK WAS PLACED IN THE PARK POSITION, THE VEHICLE INDEPENDENTLY MOVED FORWARD AND CRASHED INTO AN UNOCCUPIED PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 900.

WHILE DRIVING THIS VEHICLE AT ANY SPEED, WHETHER IT IS WARMED UP OR RIGHT AFTER STARTING TO DRIVE THERE IS AN INTERMITTENT BRAKE FAILURE. THE BRAKE PETAL WILL GO ALL THE WAY TO THE FLOOR WITH NO SLOWING OR STOPPING OF THE VEHICLE. THIS HAPPENS IN ROUTINE TRAFFIC AND ALSO WITH A SUDDEN STOP.

THIS SAFETY ISSUE WHICH I HAVE SEEN MENTIONED BY MANY OTHER BUYERS ONLINE AND HAVE PERSONALLY SEEN ON A 2015 RAV4 CONSISTS OF TWO PIECES OF PLASTIC MOLDING ON THE DASH BOARD WHICH APPEAR TO BE DESIGNED TO LOOK LIKE SHINY METAL MOLDINGS BUT EXHIBIT A VERY DANGEROUS GLARE FROM BOTH THE FRONT AND SIDE REFLECTIONS FROM THE SUN. EVEN WHEN WEARING SUNGLASSES IT CAN MAKE IT DIFFICULT TO SEE WHERE YOU ARE GOING. I SHOWED THIS ISSUE TO THE SALESMEN AND HE COULD SEE IT TOO. HE SAID THAT HE WOULD TRY AND FIND THE PHONE NUMBER FOR A TOYOTA REPRESENTATIVE AND CALL HIM ABOUT THE PROBLEM. AFTER NOT HEARING BACK FROM HIM I RETURNED A FEW DAYS LATER AND HE TOLD ME THAT NO ONE AT THE DEALERSHIP COULD LOCATE HIS NUMBER. HE THEN TALKED TO HIS MANAGER AND RETURNED TO TELL ME THAT HIS MANAGER WOULD SEND AN EMAIL TO THE REGIONAL REPRESENTATIVE TO SEE IF ANYTHING COULD BE DONE ABOUT THE PROBLEM. IT HAS BEEN MANY WEEKS NOW AND I HAVE NOT HEARD BACK FROM ANYONE ABOUT RESOLVING THIS SAFETY ISSUE.

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4 EQUIPPED WITH BRIDGESTONE RADIAL TIRES, SIZE: P225/65R/17 (NA). WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE TIRE EXPERIENCED A BLOWOUT. THE VEHICLE WAS TOWED TO A TIRE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRE MODEL WAS DEFECTIVE. THE TIRE WAS REPLACED WITH A SPARE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND DOT NUMBER WERE UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 1,900.

THE MIRRORS HAVE A SMALL 'BLIND SPOT' MIRROR THAT IS POORLY LOCATED. TO HAVE THE MIRROR POSITIONED TO SEE THE NEIGHBORING LANES THE MAIN MIRROR SHOWS ALMOST 1/2 OF IT'S AREA OF THE VEHICLE. TO POSITION THE MAIN MIRROR TO PROPERLY SHOW THE AREA NEAR AND BEHIND THE VEHICLE THE BLIND SPOT MIRRORS SHOW AN AREA THAT IS IRRELEVANT.

WHILE STOPPED AT A RED LIGHT THE VEHICLE JUMPED FORWARD AND STRUCK THE VEHICLE IN FRONT OF ME. I NEVER TOOK MY FOOT OFF THE BRAKE.

PURCH 2016 TOYOTA AWD RAV4 1 WK AGO. NEVER TRIED LIGHTS B4 PURCH AS WAS DAYLIGHT. THE NEXT MORNING W/DARK GOING TO WORK I USED THE HEADLIGHTS TO FIND OUT YOU CANT SEE W/THEM. I HAVE NEVER HAD HEADLIGHTS I COULDNT SEE WITH. ON DIM: BEAMS SHORT FOOTAGE IN FRONT OF VEHICLE & THE FIELD OF VISION IS DARK W/LINE OF DARKNESS ABOVE BEAM & YOU CANNOT SEE ANY FUTHER. LIKE YOU ARE IN A BIG BLACK TUNNEL. YOU DONT HAVE A FIELD OF VISION ON THE FRONT & SIDES OF THE VEHICLE AT ALL! THE DRIVER COULD POSSABLY HIT SOMETHING OR A PEDESTRIAN, ETC.DUE TO IMPROPER VISION LIGHTING. I HAD TO STOP & ROLL DOWN THE DRIVERS WINDOW SO I COULD MAKE SURE I WAS TURNING LEFT CORRECTLY ON THE ROAD TO MY HOME AT NIGHT. I LIVE IN THE COUNTRY WITH NO STREET LIGHTS. HIGH BEAM: BEAM UP AT THE TREE TOPS IN FRONT OF YOU CRIS CROSSED. WITH THESE HEADLIGHTS YOU HAVE NO FIELD OF VISION! I AM AFRAID TO DRIVE AFTER DARK BECAUSE I CANNOT SEE AT ALL! I HAVE TAKEN VEHICLE TO DEALERSHIP WHERE PURCHASED & THEY STATE CANT ADJUST THEM BUT THEY DID TRY TO. VISION WAS/IS STILL BAD. I TOOK VEHICLE TO ANOTHER DEALERSHIP TO SEE IF MIGHT KNOW HOW TO ADJUST & THEY STATED SAME THING. THEY CHECKED THE LIGHTS, STATED LIGHTS WERE IN TOYOTA'S SPECS & IS LITTLE ROOM FOR ADJUSTMENT. I TRIED USING AGAIN THIS MORNING & STILL BAD FIELD OF VISION. I CALLED & ASKED DEALERSHIP TO FILE OFFICIAL COMPLAINT W/TOYOTA CONCERNING THE BAD FIELD OF VISION OF THESE HEADLIGHTS, DUE TO BEING AFRAID I MIGHT HIT SOMETHING I CANT SEE & BE KILLED OR INJURED OR HIT SOMEONE ELSE I CANT SEE & INJURE OR KILL THEM. THE PROBLEM W/HEADLIGHTS NEEDS TO BE ADDRESSED IMMEDIATLLY BEFORE THIS HAPPENS W/ME OR SOMEONE ELSE. THE DEALERSHIP STATED THEY HAVE COMPLAINTS ABOUT THE HEADLIGHTS ALL THE TIME. BOUGHT AS RETIREMENT VEHICLE COSTING $30,000.00 & CANT SEE TO DRIVE. I DO NOT KNOW WHAT MY RECOURSE IS. PLEASE HELP ME IF YOU CAN BEFORE MAJOR MISHAP! THANKS

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED MULTIPLE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

VEHICLE HAS WHISTLE OR WHINING NOISE ON ACCELERATION AT 55-70 MPH. (PREVIOUSLY THE VEHICLE MADE THIS NOISE AT LOWER SPEEDS AND THE TRANSMISSION WAS REPLACED (REPAIR ORDER WAS OPENED ON 6/1 AND CLOSED ON 6/9/2016). AS STATED ABOVE THE VEHICLE NOW WHINES/WHISTLES AT 55-70 MPH. APPARENTLY REPLACING THE TRANSMISSION DID NOT RESOLVE THE ISSUE.

WINDSHIELD WIPER INTERVALS DO NOT CHANGE SPEED AND THE FASTEST SETTING IS INADEQUATE IN HEAVY RAIN. *TR

shudder in the torque converter of certain 2013–2018 Toyota RAV4 models. The shudder could occur while driving at light throttle between 25–50 miles per hour. 

THE CRUISE CONTROL ON MY 2016 RAV4 LE AWD WITH 6 SPEED AUTOMATIC TRANSMISSION IS VERY ERRATIC. AT HIGHWAY SPEED (60-70 MPH) IT IS FINE ON A FLAT ROAD, BUT AT THE SLIGHTEST INCLINE WILL DOWNSHIFT TO FIFTH, THEN SLAM INTO FOURTH GEAR WITH THE ENGINE RPMS GOING UP TO OVER 4000. IT WILL THEN EITHER STAY DOWNSHIFTED OR CONSTANTLY SHIFT UP AND DOWN UNTIL I AM WELL OVER THE TOP OF THE HILL. THE DEALER SAID THEY ALL DO THAT, SO IT'S NORMAL. I'VE STOPPED USING THE CRUISE BECAUSE I'M CONCERNED ABOUT POSSIBLE ENGINE AND TRANSMISSION DAMAGE FROM THE HARSH SHIFTING AND HIGH RPMS, BUT IT ALSO IS VERY DISTRACTING TO THE DRIVER WHICH MAKES IT A SAFETY ISSUE. I'VE COMPLAINED TO "ASK TOYOTA" CUSTOMER SERVICE TWICE. THEY JUST SAY THEY'LL PASS ALONG MY COMPLAINT TO THE PROPER DEPARTMENT.

TOYOTA RAV4 LIMITED-AT ALL TIMES OF INCIDENCES THIS VEHICLE WAS IN MOTION. SAFETY ISSUE!!! 1. I PURCHASED THE VEHICLE MARCH 26, 2016, TO COMMUTE TO NEW JOB. 2. HIGHWAY-WARNING 1 ON APX 4/4 MONDAY (9 DAYS AFTER PURCHASE) "CHECK TOYOTA PARK ASSIST HAVE VEHICLE CHECKED BY A DEALER" THE CAUSE WAS SNOW ON SENSORS....SINCE WE ARE IN MONTANA THERE WILL BE SNOW ON SENSORS AT LEAST 8 MONTHS A YEAR. 4. HIGHWAY-WARNING 2 ON APX 4/18/16 "AWD SYSTEM MALFFUNCTION 2 WHEELDRIVE MODE ENGAGED DEALER SAID LOOSE GAS CAP CAUSED THIS. 5. HIWAY-APX 4/12/16-4/14/16 I WAS PASSING A DOUBLE CAR HAULER. THE CAR HAULER WAS GOING ABOUT 50-60 ON INCLINE AROUND A CORNER. I WAS GOING 80 (SPEED LIMIT) WITH 2 VEHICLES BEHIND ME AT THE SAME SPEED. WE WERE ALL PASSING THE CAR HAULER. ALL OF A SUDDEN WARNING SOUNDS IN FRONT OF CAR WENT OFF AND CAR BRAKED TO ALMOST AN IMMEDIATE STOP THEN ALARMS IN BACK OF CARS WERE GOING OFF BECAUSE THE CARS BEHIND ME WERE COMING UP ON MY REAR. I PRESSED THE GAS AND THE BRAKE AND NOTHING, TURNED THE WHEEL TOWARD LEFT AND CAR STARTED TO GO. I AM FEARFUL OF THIS VEHICLE. I AM A WIDOW AND AM AFRAID TO PUT MY CHILDREN IN IT. I PARKED THE CAR AFTER THIS INCIDENT AND CONTACTED TOYOTA MANUFACTURER. THEY REJECTED REPURCHASE. I HAD BEEN IN CONSTANT CONTACT WITH DEALER (OVER 20 LOGGED CALLS AND ALMOST 100 TEXTS) THEY OFFERED TO TRADE VEHICLE AT $28K FOR A VEHICLE THAT WAS 2 WEEKS OLD. I OWED $34K ON IT. THAT IS A LOSS OF $6000 IN 2 WEEKS ON A VEHICLE WITH SAFETY ISSUES. THE CAR HAD 63 MILES ON IT WHEN I DROVE IT OFF THE LOT, I DROVE FROM DEALERSHIP TO HOME WHICH WAS 225+ MILES. THEN I COMMUTED FROM HOME TO NEW JOB FROM (80 MILES EACH WAY TO WORK) FROM MARCH 28-APRIL 18=16 WORK DAYS AND 1 OR 2 OVERTIME DAYS/VISIT FRIENDS (3,168 MILES) I AM AT ABOUT 3,300 MILES NOW.

THE SUNROOF EXPLODED WHILE DRIVING DOWN THE HIGHWAY. NO ROCK WAS SEEN BEFORE IT HAPPENED AND THE GLASS WAS CURVED OUTWARD WHEN WE STOPPED TO LOOK AT IT. FORTUNATELY, THE VISOR/COVER WAS BELOW IT SO THE GLASS SHARDS DID NOT SPRAY INTO OUR FACES. IT SOUNDED LIKE A BOMB WENT OFF. THIS IS EXTREMELY DANGEROUS AND WE HAVE NO OPTION BUT TO HAVE THE SUNROOF REPLACED. IT WOULD BE WISE TO ALWAYS DRIVE WITH THE SUNROOF COVER OVER THE GLASS TO PROTECT YOURSELF.

AT FIRST READING THIS MAY NOT SEEM TO BE MUCH OF A SAFETY ISSUE, BUT GIVING IT THOUGHT IT REALLY IS. MY RAV4 HAS A JBL GREENEDGE RADIO INSTALLED WITH XM CAPABILITY. THE RADIO DISPLAY SCREEN IS DIVIDED INTO 2 SECTIONS, THE RIGHT SHOWS WHAT SONG IS PLAYING WHILE THE LEFT SIDE DISPLAYS MY PRESET CHANNEL LISTINGS. I HAVE MY PRESET CHANNELS BATCHED TOGETHER WITH ALL AM, FM AND XM STATIONS GROUPED TOGETHER. WHEN CHANGING FROM AM TO FM OR BACK AGAIN THE LEFT SIDE OF THE DISPLAY CHANGES ACCORDINGLY, DISPLAYING THE PRESET CHANNEL LIST AND HIGHLIGHTING THE CHANNEL BEING LISTENED TO. HOWEVER IF I GO FROM EITHER AM OR FM TO XM THE PRESET DISPLAY DOES NOT CHANGE, THE HIGHLIGHT BAR DISAPPEARS BUT THE DISPLAY STAYS ON EITHER THE AM OR FM PRESET LIST. I AM FORCED TO EITHER MANUALLY SCROLL BY REPEATEDLY TOUCHING THE SCREEN SCROLL ICONS OR REACH OVER AND TURN THE RADIO OFF THEN BACK ON AGAIN. WHEN THE CAR STARTS UP A WARNING SCREEN APPEARS ON THE RADIO WARNING THAT BEING DISTRACTED BY THE SCREEN MAY CAUSE A SERIOUS ACCIDENT, YET THE RADIO THEY INSTALLED FORCES YOU TO DO JUST THAT. I HAVE CONTACTED BOTH TOYOTA AND JBL. ONLY TOYOTA HAS RESPONDED BY SAYING THAT'S JUST HOW THIS RADIO WORKS. I AM HOPEFUL YOU WILL SEE THIS TO BE A SAFETY ISSUE AND URGE TOYOTA AND JBL TO AMEND THE SOFTWARE FOR THIS RADIO TO CORRECT THIS ISSUE. I HAVE ATTACHED A PHOTO SHOWING THAT AN XM STATION IS PLAYING BUT THE PRESET DISPLAY IS STILL ON FM.

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE VEHICLE ACCELERATED FORWARD WHILE THE CONTACT'S FATHER WAS GENTLY DEPRESSING THE BRAKE PEDAL. THE CONTACT'S FATHER DEPRESSED THE BRAKE PEDAL ALL THE WAY DOWN, BUT THE VEHICLE CONTINUED TO ACCELERATE AND STRUCK A GATE. THE CONTACT STATED THAT HER FATHER HAD TO REMOVE THE KEY FROM THE IGNITION IN ORDER TO STOP THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED, BUT NO FAILURE WAS DETECTED. THE FRONT BUMPER WAS DAMAGED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,500.

NOTICED THE BRANDNEW 2016 RAV4 XLE PULLS TO THE RIGHT STRONGLY AFTER 3 DAYS OWNING THE CAR WITH 200 MILES. WENT TO THE DEALER TWICE AND DID 2 ALIGNMENTS AND CROSS TIRE ROTATION. THE SERVICE ADMITS THE PULLS AND CLAIM THEY FIXED IT THE 1ST TIME. HOWEVER ACTUALLY NOTHING IS CHANGED. STILL PULLS TO THE RIGHT, NOT ANY BETTER. COME BACK AGAIN AND THE SAME TECHNICIAN TRIED TO ALIGN AND ROTATE AGAIN. WE TESTED DRIVE AND STILL FOUND IT. THE DEALER'S LEAD TECHNICIAN MENTIONED HE DID EVERYTHING HE CAN BUT STILL CANNOT FIX IT. HE OPENED A CASE TO TOYOTA CORP TO INVESTIGATE. ME AND THE TECHNICIAN TOGETHER DROVE ANOTHER IDENTICAL NEW RAV4 (WITH SAME MSRP) AND BOTH OF US DO NOT FIND THE PULLS ON THIS ONE. SO THE PROBLEM IS JUST WITH THE ONE I PURCHASED. THIS ADDS A LOT OF STRESS AND DISTRACTION AS IT NEEDS CONSTANT ADJUSTING THE STEERING WHEEL. IT IS A SAFETY ISSUE DUE TO THE EXTRA DISTRACTION. IT IS NOT A NORMAL PULL. IT PULLS HEAVILY AND EVEN TURNING THE STEERING WHEEL A LITTLE BIT LEFT, WITHIN 3 SECONDS THE CAR WILL GO TO THE RIGHT ON EVERY LANE OF ALL TYPES OF ROAD, CONSISTANTLY. I OWNED SEVERAL OTHER TOYOTA (SOME ARE 1 YEAR NEW) AND NONE OF THEM HAS THIS ISSUE. (THIS IS AFTER ALL REALIGNMENT!!!) VERY DISAPPOINTED WITH THIS BRAND NEW CAR AND INTRODUCES A LOT OF HASSLES AFTER SPENDING 27K ON IT!!! BECAUSE TIRE/ALIGNMENT ARE NOT THE ISSUES I EXPECT SOME DEFECTIVE PARTS, HOWEVER THE DEALER SAY THEY CANNOT FIX IT...

DURING DAYLIGHT DRIVING SPEEDOMETER IS DIFFICULT OR IMPOSSIBLE TO READ. DEALER REPORT THAT EVERYTHING IS "WORKING AS IT SHOULD", BUT I CANNOT DETERMINE MY SPEED ACCURATELY.

I HAVE HAD THIS CAR SINCE JANUARY 2016. RECENTLY, I HEARD A NOISE AS I APPLY A BRAKE. I WENT TO THE DEALER TO EXAMINE THE ISSUE. HOWEVER, I WAS TOLD THE BRAKES ARE DOING FINE. BUT THE NOISE HAS BECOME EVEN LOUDER. I ASKED ONE OF MY FRIENDS WHO BOUGHT THE SAME CAR AS MINE, A COUPLE MONTH BEFORE ME. HE TOLD ME HE IS EXPERIENCING THE SAME PROBLEM WITH HIS CAR TOO. ALSO, HE HAD ALSO ENCOUNTERED WITH AN EMPTY BRAKE FLUID TANKER AFTER HE SAW A BRAKE MALFUNCTION SIGNAL ON HIS DASHBOARD. FOLLOWING, MY FRIEND AND I STARTED TO SHOP AROUND OTHER FRIENDS WHO HAVE THE SAME CAR WITH MODEL YEAR 2014-2016. FIVE OUT OF THE SEVEN DRIVERS WE QUESTIONED HAD TOLD US THAT THEY HAD ALREADY REPLACED THEIR BRAKES AT LEAST ONCE BEFORE THEY EVEN DRIVE THEIR CARS[TOYOTA RAV4 2014-2015] FOR A YEAR/<10,000. I THINK CONSUMERS NEED TO BE AWARE OF THESE SITUATIONS BEFORE DECIDING TO BUY THESE PRODUCTS ESPECIALLY AS BRAKES NEED TO MEET THE HIGHEST SAFETY STANDARDS.

MY 2016 RAV4 LE COMES WITH A SIDE VIEW MIRROR THAT HAS A BUILT IN NON-ADJUSTABLE BLIND SPOT MIRROR. THIS BLIND SPOT MIRROR DOES NOT SHOW THE BLIND SPOT AREA. IT SHOWS AN AREA TWO LANES AWAY FROM THE VEHICLE. PAGE 154 OF THE RAV4 OWNERS MANUAL ERRONEOUSLY INDICATES THIS ADDITIONAL MIRROR IS A BLIND SPOT MIRROR AND HAS A DIAGRAM ERRONEOUSLY SHOWING HOW IT FUNCTIONS.THE BLIND SPOT MIRROR IS MISLEADING AND DANGEROUS. I DISCUSSED THIS WITH THE TOYOTA DEALERSHIP AND THEY SAID I NEEDED TO GET APPROVAL FROM THE TOYOTA CORP. TO REPLACE THE GLASS MIRROR INSERT. TOYOTA CORP REFUSED MY REQUEST AND TOLD ME TO FILE A COMPLAINT WITH NHTSA. ATTACHED IS A SEQUENCE OF THREE PICTURES SHOWING HOW THE BLIND SPOT MIRROR DOESN'T SHOW AN APPROACHING VEHICLE UNTIL IT IS TOO LATE. THIS IS PARTICULARLY CONFUSING AND DANGEROUS AT NIGHT. YOU GET TO SEE HEADLIGHTS FROM TWO LANES OVER AND NOT THE HEADLIGHTS ACTUALLY APPROACHING YOU. A TOYOTA PERSON TOLD ME I SHOULD HAVE BOUGHT THE $8000 MORE EXPENSIVE 2016 RAV4 WHICH IS THE ONLY WAY TO GET THE SIDE VIEW MIRRORS WITH SENSORS. THIS IS A BAD WAY TO MAKE MONEY. ALL I WANT IS FOR TOYOTA TO AUTHORIZE THE USE OF THE INTERCHANGEABLE GLASS MIRROR INSERTS USED ON PREVIOUS YEAR RAV4 VEHICLES AND TO STOP INSTALLING THE DANGEROUS SIDE VIEW MIRRORS WITH BUILT IN NON-ADJUSTABLE BLIND SPOT MIRRORS. THE VISION IS POOR ON THE RAV4 AND TOYOTA SHOULD HAVE REASONABLY PRICED THE SENSORS AND VISION ITEMS FOR ALL MODELS INSTEAD OF ONLY MAKING THESE SAFETY ITEMS AVAILABLE ON VEHICLES LOADED WITH HIGH PRICE FEATURES. TOYOTA NEEDS TO PUT SAFETY FIRST. I HAVE HIGH REGARD FOR TOYOTA AND PREVIOUSLY PURCHASED THREE TOYOTA VEHICLES THAT WERE EXTREMELY GOOD AND LASTED A LONG TIME. THEY ALL HAD GREAT VISIBILITY. THE RAV4 COULD HAVE AND SHOULD HAVE BEEN DESIGNED WITH MUCH BETTER VISION.

THIS BRAND NEW 2016 RAVE LIMITED CONSTANTLY PULLS TO THE RIGHT WHILE MOVING.. HAD 2 ALIGNMENTS DONE, TIRES ROTATED AND BALANCED AND STILL THE SAME PROBLEM. *TR

MY CAR WAS 4 DAYS OLD. I WAS DRIVING IN THE POURING RAIN, ON A HIGHWAY GOING 55-60MPH, WITH NO OTHER VEHICLES AHEAD OF ME OR ON THE SIDE OF ME. MY SUNROOF SPONTANEOUSLY EXPLODED! THE SUNROOF WAS IN THE CLOSED POSITION AT THE TIME BUT THE CLOTH COVER WAS OPEN. LUCKILY IT EXPLODED OUTWARD BUT SOME TINY SLIVERS OF GLASS DID COVER THE INSIDE.

I HAVE BEEN THREE TIMES AT LIPTON TOYOTA OF OAKLAND PARK, FORT LAUDERDALE REGARDING A NOISE IN MY BREAKS, SPECIALLY WHEN I HIT THE BREAKS. THEY STATE THEY DON'T HEAR ANYTHING BUT IT IS CLEARY HEARD WHEN I HIT THE BREAKS. I BELIEVE THEY DON'T WANT TO REPAIR NOR DO ANYTHING REGARDING MY SITUATION. IT IS NOT SAFE TO DRIVE THE CAR, SPECIALLY I AM A REALTOR AND I AM ALWAYS DRIVING.