NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Toyota RAV4. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
WHEN TURNING RIGHT THE CAR HAS A KNOCKING NOISE. *TR
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING, THE VEHICLE INDEPENDENTLY ACCELERATED AND LUNGED FORWARD WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE DOORS WOULD LOCK RANDOMLY LEAVING HIM LOCKED INSIDE THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BROWNS TOYOTA OF GLEN BURNIE (7167 RITCHIE HWY, GLEN BURNIE, MD 21061) WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT THEN TOOK THE VEHICLE TO KOONS ANNAPOLIS TOYOTA (1107 WEST ST, ANNAPOLIS, MD 21401) TO GET A SECOND DIAGNOSTIC TEST PERFORMED. THE CONTACT WAS INFORMED THAT THE ENGINE, THE DRIVER'S SEAT, TRANSMISSION, TCM, TRANSFER CLUTCH, AND THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,349. *JS
THE FUEL TANK ON MY 2019 RAV4 HYBRID DOES NOT FILL UP TO CAPACITY AND ONLY ALLOWS TO BE FILLED UP TO AROUND 10 GALLONS. I HAVE TRIED SEVER DIFFERENT FUELING STATIONS, BRANDS, AND PUMP DISPENSERS BUT NONE OF THEM ALLOW TO CAR TO FILL UP TO IT'S FULL LIMIT. ESTIMATED LOSS OF RANGE IS AROUND 100 MILES PER TANK. *TR
FUEL TANK DOES NOT FILL TO CORRECT CAPACITY. WHENEVER I FILL MY TANK, EVEN WHEN THE LOW FUEL LIGHT IS ON, I AM ONLY ABLE TO FILL APPROXIMATELY 9 GALLONS. THE ADVERTISED CAPACITY OF THE TANK IS 14.5 GALLONS. THIS IS VERIFIED BY THE RANGE AND FUEL INDICATOR ON MY DASHBOARD. THE FUEL TANK STOPS FILLING AT ABOUT 3/4-7/8 OF A TANK AND THEN RANGE INDICATED BETWEEN 380-400 MILES. TOYOTA ADVERTISES A RANGE ON 580 MILES. TAKING INTO ACCOUNT MY CURRENT MPG, I SHOULD BE WITHIN ABOUT 40 MILES OF THIS NUMBER. *TR
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS AT A STOP LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT THEN TOOK THE VEHICLE TO OAK LAWN TOYOTA (4320 95TH ST, OAK LAWN, IL 60453) WHERE THE CONTACT WAS INFORMED THAT THE MECHANIC FOUND NO ISSUES WITH THE VEHICLE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) WHICH SHE LINKED TO THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I RECEIVED 2 SPEEDING CAMERA TICKETS DUE TO SUDDEN ACCELERATION NOTICED TIME TO TIME, FRONT SUSPENSIONS ARE NOT EVEN AND ROUGH, TRANSMISSION IS NOT SMOOTH WHEN CHANGING GEARS AND/OR STOPPING VEHICLE. *TR
THE CAR LURCHED AND TILTED FOR NO REASON WHEN DRIVEN, ON BOTH THE HIGHWAY AND LOCAL ROADS. NO DASHBOARD INDICATION OF ANY PROBLEM. DEALER SERVICE DEPARTMENT SAYS UNABLE TO DUPLICATE THE PROBLEM.
CAR LURCHED, SHOOK AND TILTED WHILE DRIVING UNDER NORMAL CONDITIONS. SAFETY RECALL ISSUED MAY 20, 2020 (20TB08/20TA08) SAYS FRONT LOWER ARM SUSPENSION DEFECT FOUND FOR SAME MAKE AND MODEL IN PRODUCTION PERIOD 9/25/19-10/25/19, WHICH POST DATES MY PURCHASE DATE BY SEVERAL MONTHS BUT SEEMS TO INVOLVE THE SAME PROBLEM. I BELIEVE THE PROBLEM IS BROADER THAN TOYOTA HAS ACKNOWLEDGED AND THAT TOYOTA IS BEING DANGEROUSLY DILATORY IN PROVIDING NOTICE OF THE SAFETY ISSUES THAT IT ADMITS MAKE THESE CARS UNSAFE TO DRIVE. *TR
THE INFO SHOW THIS CAR HAVE 14.5 GAL, BUT NO MATTER HOW I REFILL THE GAS, EVERYTIME IT ONLY RAN UP TO AROUND 10 GAL CAN'T BE GO MORE FOR THAT.
ON MARCH 14, 2020, AND AT 12:30 PM, I CRASHED INTO THE FRONT OF A PARKED SMALL SUBARU SUV ON MY PRIVATE COMMUNITY STREET, WHICH WAS AT LOW-SPEED (10 MPH) BUT THE FRONT OF MY CAR WAS BADLY DAMAGED AND COST ME ABOUT $17,000 TO FIX IT! WHILE NOTHING HAPPENED TO THE OTHER VEHICLE EXCEPT SOME MINOR SCRATCHES ON ITS FRONT BUMPER! ALSO, MY LEFT LEG WAS INJURED BECAUSE OF THE HARMFUL KNEE AIRBAG, AND GOD KNOWS WHAT WOULD HAVE HAPPENED TO ME IF THE ACCIDENT WAS AT A HIGHER SPEED, OR ON THE FREEWAY? OR WHAT WILL HAPPEN TO ME IF ANOTHER ACCIDENT HAPPENS IN THE FUTURE AT A HIGHER SPEED, OR ON THE FREEWAY? SO, I SENT A COMPLAINT LETTER TO TOYOTA AND ASKED THEM TO RETURN THE CAR AND CANCEL MY CONTRACT WITH TOYOTA FINANCIAL SERVICES. BUT THEY DENIED MY COMPLAINT AND SAID THAT THEY DO NOT BELIEVE THE CONCERN IS THE RESULT OF A DEFECT IN MATERIALS OR WORKMANSHIP! WHILE I HAD TOLD THEM THAT MY COMPLAINT AND CONCERN IS ABOUT SAFETY ISSUES AND THAT VEHICLE IS NOT SAFE AT ALL, BECAUSE THE BODY OF THE VEHICLE IS VERY WEAK AND CANNOT SAVE MY LIFE IF ANOTHER ACCIDENT IS LIKELY TO OCCUR IN THE FUTURE AT A HIGHER SPEED, OR ON THE FREEWAY. AND AFTER THAT ACCIDENT, I CANNOT TRUST MY CAR ANYMORE, BUT THEY JUST IGNORED ME! I STILL CANNOT BELIEVE THAT A MINOR ACCIDENT CAN CAUSE THAT MUCH DAMAGE TO MY CAR, WHILE THE CAR I CRASHED INTO WAS NOT DAMAGED AT ALL! THE PICTURES OF THE CARS AND MY INJURED LEG ARE AVAILABLE UPON REQUEST.
FUEL TANK CAN NOT BE FILLED TO CAPACITY - WILL ONLY ACCEPT UP TO 10 GALLONS WHEN CAPACITY IS OVER 14 GALLONS.
LIKE MANY OTHERS WHO BOUGHT A NEW GENERATION RAV4 HYBRID (IT SEEMS TO AFFECT ALL TRIMS AS LONG AS IT'S HYBRID), I CANNOT GET MORE THAN MAYBE 10 GALLONS IN THE TANK. ADVERTISED IS 14.5 GALLONS, AND THERE IS NO SUCH THING AS A 4+ GALLON RESERVE IN A PRIVATE VEHICLE, EVEN COMMERCIAL VEHICLES. TOYOTA RESPONDED WITH "CALL US" AFTER 5 OR 6 EMAILS. I DRAINED IT OF FUEL DRIVING FROM TEXAS TO CALIFORNIA, LET IT RUN DRY UNTIL IT WAS ELECTRIC ONLY, THEN TOOK IT TO THE GAS STATION (LITERALLY RIGHT AROUND THE CORNER FROM WHERE I WAS), AND IT STILL CLICKED THE PUMP OFF - TO FULL (THOUGH IT DOESN'T READ FULL ANYMORE, IT SITS JUST BELOW "F") - AT JUST OVER 10 GALLONS. I HAVE SQUEEZED EVERY LAST DROP I COULD ONCE AND IT DIDN'T EVEN READ 11 GALLONS FROM EMPTY, THOUGH I DON'T NORMALLY EVER DO THAT SO THE EVAP CANISTERS DON'T GET BURNED OUT. THE AVERAGE MPG AND ESTIMATED RANGE ON THE SCREEN ADDS UP WITH THE MATH FOR ONLY HAVING ABOUT 10 GALLONS IN THE TANK, 36.3 AVERAGE WITH JUST OVER 10 GALLONS GIVES ME ABOUT 300 MILES, WHICH IS ABOUT WHAT THE ODOMETER SEES PER FILL FROM 1/4 FULL, WHEN I USUALLY FILL UP. IT'S BEEN ALMOST A YEAR AND TOYOTA HAS BEEN OF ZERO ASSISTANCE EVEN ACKNOWLEDGING THIS, THOUGH 2 DEALERSHIPS IN TEXAS (WHERE I BOUGHT IT) TOLD ME IT WAS A KNOWN ISSUE, AND 2 IN HAWAII (WHERE I LIVE NOW) REPEATED THAT INFO. AGAIN, THIS IS A HYBRID XSE - THE PREMIER MODEL FOR SPORTING I WANTED, THE LIGHT SPORTING I DO ANYWAY, AND IT HAS OTHER PROBLEMS TOO. ONE IS DECADES OLD WITH THE RAV4 (WINDOW RATTLE), THE OTHER IS WITH THE A/C SWITCHING BETWEEN MODES. I CAN LIVE WITH THE OTHER TWO, BUT NOT GETTING WHAT WAS ADVERTISED IN THE FUEL TANK IS WORTHY OF COMPLAINT SEEING AS HOW MANY HUNDREDS OF OTHERS POSTED ONLINE ABOUT IT THIS PAST YEAR. TOYOTA NEEDS TO ADDRESS THIS PROBLEM BEFORE IT BECOMES YET ANOTHER LEGAL BATTLE FOR THEM.
STATIONARY PROBLEM. UNABLE TO FILL CAR COMPLETELY. TAKES A MAXIMUM OF AROUND 9.5 GALLONS OF 14.5 GAL TANK. STATED RANGE SHOULD BE BETWEEN 580 AND 550 MILES. NEVER EXCEEDED 429 DISTANCE TO EMPTY, TYPICALLY 392 MILES DTE WITH 36 MPG AVG. TOYOTA IS UNRESPONSIVE TO ISSUE. I LACK CONFIDENCE IN FUEL COMPUTER AND SYSTEM.
I'M UNABLE TO PUT NO MORE THAN 10 GALLON OF GAS EVEN THO MAX GAS TANK IS 14.5. A LOT LESS MILEAGE THAN TOYOTA CLAIM.
TWICE THIS VEHICLE HAS STUMBLED WHEN TRYING TO MAKE A LEFT TURN ACROSS TRAFFIC, APPLYING GAS FROM A NEAR DEAD STOP. BOTH TIMES WOULD HAVE BEEN AN ACCIDENT IF OTHER DRIVER WAS NOT DRIVING DEFENSIVELY. THIS RAV 4 IS UNSAFE! LESS THAN 5,000 MILES SINCE WE BOUGHT IT NEW.
FUEL TANK WILL NOT FILL CORRECTLY. IF I OVER FILL IT AFFECTS THE VAPOR RECOVERY SYSTEM OF THE RA 4 HYBRID. HAVE TO BE EXTREMELY CAREFUL NOT TO RUN OUT OR GASOLINE.
WHEN FUELING, THE TANK WILL NOT COMPLETELY FILL. IF YOU ATTEMPT TO CONTINUE TO FILL VERY SLOWLY THE TANK OVER FILLS AND YOU HAVE PROBLEMS WITH THE VAPOR RECOVERY SYSTEM.
THE GAS TANK OF MY 2019 TOYOTA RAV4 LE HYBRID WILL ONLY FILL TO ABOUT 3/4 OF A TANK. MY RAV4 HAS A 14.5 GALLON FUEL TANK. WHEN I AM NEAR ZERO MILES OF RANGE REMAINING, I OFTEN GET LESS THAN 8 GALLONS AT FILL UP. THERE IS NOT A PROBLEM WITH THE GAS GAUGE. THE TANK READ FULL ONLY ONCE, WHEN THE DEALER FILLED THE TANK PRIOR TO DELIVERY TO ME. I DON'T LIKE TO DRIVE WITH LESS THAN A 1/4 TANK OF GAS, AS GAS IS USED TO COOL THE FUEL PUMP. THIS RESULTS IN MOST FUEL STOPS ONLY ACCEPTING BETWEEN 4 AND 6 GALLONS OF GAS. I RECENTLY TOOK A 3000 MILE TRIP THAT WAS 95% HIGHWAY DRIVING AND THAT WAS MY EXPERIENCE DURING THE TRIP.
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4 HYBRID. THE CONTACT STATED THAT THE FUEL GAUGE WAS INOPERABLE. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, THE FUEL GAUGE FAILED TO REGISTER THE CORRECT AMOUNT OF FUEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300.
I HAVE A 2019 TOYOTA RAV4 XSE HYBRID. I BOUGHT IT BRAND NEW WITH ROUGHLY 300 MILES ON IT AND SINCE THEN HAVE PUT ON AN ADDITIONAL 5700. I BOUGHT IT IN NOVEMBER AND IT IS NOW FEBRUARY. I WAS INFORMED AND RESEARCHED TOLD ME THAT THE FUEL TANK WAS 14.5 GALLONS. YET, EVERY TIME I GO TO FILL UP THE TANK ONCE THE LIGHT HAS CAME ON, I CAN ONLY GET ROUGHLY 8.5-9 GALLONS OF FUEL IN AND THEN THE PUMPS SHUT OFF. I HAVE FILLED UP MORE THAN 15 TIMES AND EVERY SINGLE TIME AT NUMEROUS DIFFERENT PUMPS, THIS SAME THING HAPPENS. I AM ABLE TO SQUEEZE IN ROUGHLY ANOTHER 2-3 GALLONS BUT I HAVE NEVER SEEN ANYWHERE CLOSE TO 13 GALLONS LET ALONE THE ADVERTISED 14.5. WE ARE SUPPOSED TO GET A MAX OF 580 MILES PER TANK AND THE AVERAGE I GET WITH THIS LESS AMOUNT OF GAS I CAN PUT IN IS ROUGHLY 410-430.
I HAVE A 2019 TOYOTA HYBRID. THE TANK CAN NOT BE COMPLETELY FILLED. IT CAN LEAVE AROUND FOUR GALLONS UNFILLED. THE ONLY WAY I CAN FILL IT IS TO HAVE THE NOZZLE SLIGHTLY OUT SIDE OF THE FILLER NECK AND PUMP A A SLOW RATE. WHILE THIS WORKS, IT TAKES TIME AND IT IS NOT VERY ENVIRONMENTLY FRIENDLY.
WHEN DRIVING MY CAR EVERYTIME I MAKE A TURN THERE IS A NOISE COMING FROM THE SHOCK OF THE WHEELS FRONT AND REAR I TOOK IT TO THE DEALERSHIP 3 TIMES AND THEY SAID THEY HEAR NOTHING THEN I TOOK IT TO MY MECHANIC AND HE SAID IT'S THE BALL BEARING ON TOP OF THE SHOCK. NOW THE NOISE IS GETTING LOUDER AND LOUDER, I'M SCARED SOMETHING WILL HAPPEN TO ME AND MY FAMILY WHEN WE ARE ALL IN THE CAR. SO PLEASE CAN YOU GUYS HELP ME OUT
2 ISSUES WITH THIS BRAND NEW 2019 XSE HYBRID RAV4. 1) FUEL TANK NEVER FILLS UP AS GAS PUMP CLICKS OFF AT 9.5 (3/4 FULL) AT GAS STATION. THIS IS NOW ALL OVER THE NEWS AND BLOGS, AND TOYOTA SEEMS TO HAVE ACKNOWLEDGED THE ISSUE, BUT NO SOLUTION YET . 2) AFTER TOYOTA DEALERSHIP PERFORMED BRAKE RECALL SERVICE ON DEC. 8, 2020 (AT LESS THAN 2K MILES), THE FRONT BRAKES WHISTLES OR SQUEAKS LOUDLY WHENEVER I APPLY BRAKES AT LOW SPEED (AT OR LESS THAN 5 MPH). WHEN I ARRIVED AT DEALERSHIP TO SPEAK WITH SERVICE MANAGER (SCOTT), TECHNICIAN WAS ASSIGNED AND RODE WITH ME AND CONFIRMED THE LOW BRAKE SPEED SQUEAL/WHISTLE. AFTER 2-3 HOURS, A DIFFERENT TECHNICIAN WHO WAS ASSIGNED TO LOOK AT IT CLAIMS "NO NOISE OBSERVED AFTER TEST DRIVE, OPERATING AS DESIGNED." FUNNY HOW THEY ASSIGNED 2 DIFFERENT TECHNICIANS - ONE WHO OBSERVED THE NOISE UPON ARRIVAL, AND THE 2ND ONE WHO LOOKED AT IT AND CLAIMS NO NOISE. WHEN DRIVING OUT OF DEALERSHIP SERVICE AREA, THE LOW SPEED (<5MPH) BRAKE NOISE SQUEAL WAS AND IS CURRENTLY STILL THERE. DEALER CONTINUES TO CLAIM COLD WEATHER OR MOISTURE MAY BE THE CAUSE (REALLY - THAT SOUNDS AMAZINGLY FALSE!) AND REFUSES TO ACKNOWLEDGE OR REPAIR THE BRAKE NOISE ISSUE. IT'S AS IF THE DEALERSHIP (STEVENS CREEK TOYOTA, SAN JOSE) IS WAITING FOR A RECALL VS. ACKNOWLEDGING THE ISSUE SO TOYOTA CORPORATE WILL REIMBURSE DEALERSHIP FOR THE REPAIR COST FOR THE BRAKE NOISE ISSUE. CAR CURRENTLY ONLY HAS 4K MILES.
TWO WEEKS AGO THE CAR CAME ON WITH AN ERROR MESSAGE STATING THE HYBRID SYSTEM HAD FAILED. I BROUGHT IT INTO THE DEALER AND THEY REPLACED A RELAY VALVE AND SAID THEY HAD BEEN HAVING THE SAME PROBLEM IN COLD WEATHER WITH OTHER RAV4 HYBRIDS. NOW TODAY, I WENT TO START THE CAR AND IT WAS LISTING ABOUT 6 ERROR MESSAGES, EVERYTHING FROM THE BRAKE POWER BEING LOW, ENGINE FAILURE, ETC. THE CAR WOULDN'T START AND HAD TO BE TOWED TO THE DEALERSHIP.
UNABLE TO REFILL A FULL TANK. REFILLING WHEN FUEL EMPTY LIGHT ON SHOULD ABLE TO FILL ABOUT 12 US GALLONS ACCORDING TO USER MANUAL BUT THE CAR CONSISTENTLY ABLE TO FILL ONLY 10 US GALLONS WHEN FUEL EMPTY LIGHT IS ON.
I FORGOT TO TURN OFF THE ENGINE (PUSH BUTTON) AFTER PARKING. THE ENGINE RAN FOR MORE THAN 5 HOURS UNTIL I RETURNED. UNLIKE THE TRADITIONAL KEY THAT MOST OF US REMEMBER TO TAKE IT AFTER PARKING. REMOVING THE KEY WILL TURN OFF THE ENGINE. I AM OF THE OPINION THAT THIS A CRITICAL SAFETY ISSUE: 1. THE ENGINE COULD OVERHEAT IN HOT SUMMER AND MAY EVEN CATCH ON FIRE 2. ANYONE CAN DRIVE THE CAR AWAY WITHOUT THE KEY. LOW OR TOTALLY NO KEY SIGNAL MEANS THE DRIVER IS NOT NEAR TO THE CAR. THE ENGINE SHOULD NOT BE RUNNING AT ALL. FOR THE LEAST, THERE SHOULD BE SHOULD BE SOME LOUD ALERT. THE RAV4 BUILT-IN TECHNOLOGY HAS AN AUTO SHUT OFF FEATURE ON ACC MODE AFTER CERTAIN PERIOD AND REMOTE ENGINE START/STOP FEATURE. ONE CANNOT START THE CAR WITHOUT THE KEY NEARBY. WHY CANNOT TOYOTA INCORPORATE THE AUTO OFF FEATURE ON THE KEY SIGNAL LEVEL, I.E. BELOW CERTAIN KEY SIGNAL LEVEL TURN THE ENGINE OFF AUTOMATICALLY. I HAVE REPORTED TO TOYOTA. IT APPEARS THAT TOYOTA IS NOT GOING TO DO ANYTHING AT THIS MOMENT.
AFTER ENTERING AN ADDRESS, I DECEIDED NOT TO GO THERE. THE GPS CANNOT BE READDRESSED OR DELETED WITH A SIMPLE COMAND. IT IS MOST DISTRACTING TO HEAR THE REPETITION OF THE PREVIOUS ADDRESS WHILE DRIVING. NO ONE PERSON AT THE DEALERSHIP COULD GIVE INSTRUCTIONS TO DELETE THE GPS, EXCEPT TO TURN IT OFF.
RAV4 HAS ONLY 500O MILES ON ODOMETER. HAVE BEEN GETTING A SQUEALING SOUND FROM THE BRAKES WHEN BRAKE PEDAL IS DEPRESSED. BRAKING ABILITY IS NOT DIMINISHED, JUST A PERSISTENT SPEAK. SEEMS TO BE MORE PRONOUNCED AT FIRST MORNING BRAKING. AFTER ABOUT 5-10 MINUTES IT WILL GO AWAY FOR THE DAY.
AFTER THE LOW FUEL WARNING SYSTEM COMES ON THE TANK WILL ONLY TAKE BETWEEN 9.2 TO 9.7 GALLONS. THE FUEL TANK IS A 14.5 GALLON TANK AND SHOULD NOT NEED FILLING UNTIL THE VEHICLE GOES OVER 500 MILES. WE USUALLY GET JUST UNDER 400 MILES PER TANK FULL. SOMEHOW THERE IS 5 GALLONS LEFT IN THE TANK WHEN THE LOW FUEL WARNING LIGHT COMES ON.
WE PURCHASED OUR 2019 RAV4 LIMITED IN LATE DEC 2019 (27TH) AND HAVE EXPERIENCED A REPEATED ISSUE WITH THE INFOTAINMENT SYSTEM (ENGINE 3.0 PREMIUM JBL). WHILE OPERATING THE CAR, THE RADIO WILL SHUT OFF, REBOOT, LOCK UP, DROP CALLS, ETC. WE HAVE HAD THE CAR BACK TO THE DEALER ONCE AFTER 3 DAYS AND THEY COULD NOT FIND THE PROBLEM. WE WILL BE BRINGING THE CAR BACK FOR A SECOND TIME IN 2 MONTHS OF OWNING... TOYOTA HAS NO IDEA WHY THIS IS HAPPENING.
I BOUGHT MY NEW 2019 TOYOTA RAV4 HYBRID XSE AND TOOK POSSESSION ON JANUARY 3 2020. SINCE THEN, I HAVE REFULED MULTIPLE TIMES AND NOTICED IT WOULD NOT TAKE MORE THAN 9-10 GALLONS OF GAS FROM EMPTY. I FOUND MYSELF REFUELING MORE TIMES THAN MY PREVIOUS VEHICLES. WHEN RESEARCHING PRIOR TO PURCHASE, THE VEHICLE SAYS IT HAS A FUEL CAPACITY OF 14.5 GALLONS AND 580 MILES PER TANK. I HAVE NEVER BEEN ABLE TO GET MORE THAN 9-10 GALLONS AND IT HAS ALWAYS SHOWN GAS RANGE IN THE 400 MILES PER TANK. IT HAS NEVER GIVEN ME ANYWHERE CLOSE TO 580 MILES PER TANK. I TOOK IT TODAY TO THE DEALERSHIP AFTER CALLING TOYOTA ON JANUARY 30TH AND THE DEALERSHIP SAID THAT ALL CARS HAVE A 4 GALLON RESERVE TANK. THIS WAS THEIR RESPONSE TO THE PROBLEM ALTHOUGH I AM SURE NOBODY WOULD LIKE TO FIND OUT HOW MANY GALLONS A CAR HAS IN RESERVE AFTER THE REFUEL LIGHT IS ON FOR OBVIOUS SAFETY REASONS. WHEN I REFULED ALL MY PREVIOUS CARS, THE CAPACITY WAS AT LEAST WHAT IT SAID ON THE MANUAL OR MORE. IT HAS NEVER BEEN A DIFFERENCE OF OVER 38% FROM WHAT THE MANUAL SAYS TO WHAT THIS VEHICLE CAN ACTUALLY TAKE WHEN REFUELING FROM EMPTY WITH THE REFUELING WARNING ON AND THE REFUELING LIGHT ON. IT IS DANGEROUS TO TRY AND FOLLOW TOYOTA'S OFFICIAL FUEL CAPACITY AND RANGE FOR THIS VEHICLE. IF YOU FOLLOW THE OFFICIAL RANGE STATED BY TOYOTA IN THE MANUAL AND VEHICLE INFORMATION, DRIVERS CAN RUN OUT OF GAS THINKING THE CAR HAS ACTUALLY 14.5 GALLONS INSTEAD OF 9-10 AND A RANGE OF 580 MILES INSTEAD OF THE ACTUAL 400 MILE RANGE. *LN*JB
THIS VEHICLE IS A HYBRID. THE GAS TANK IS SUPPOSED 14.5 GALLONS. THE GAS GUAGE NEVER SHOWS AS FULL. THE VEHICLE SHOWED 103 MILES TO EMPTY SO I FILLED IT UP. I COULD ONLY ADD 7.414 GALLONS OF GAS BEFORE THE PUMP STOPPED ON THE 2ND ATTEMPT. IT CLICKED OFF JUST A LITTLE OVER 7 GALLONS. I PULLED THE NOZZLE OUT OF THE TANK A LITTLE AND WAS ABLE TO GET ABOUT0.4 GALLONS ADDITIONAL IN THE TANK BEFORE IT CUT OFF AGAIN. THE GAS GUAGE STILL SHOWED AS A COUPLE OF LINES BEFORE BEING FILLED YET I COULD GET NO MORE GAS IN THE TANK. ALSO, IT ONLY SHOWED MY VEHICLE RANGE AS 419 MILES. AT 40+ MPG AND A 14.5 GALLON TANK, IT SHOULD SHOW OVER 580 MILES TO EMPTY. THERE IS DEFINETELY AN ISSUE WITH THIS GAS TANK. I HAVE ATTACHED PICTURES OF THE BEFORE FILL UP, AFTER FILL UP AND THE GAS RECEIPT SHOWING THE AMOUNT OF GAS I COULD GET IT THE TANK WITHOUT RISKING AN OVERFLOW. I REALLY HAVE NO WAY OF KNOWING HOW MUCH GAS IS IN THE TANK OR HOW FAR I CAN EXPECT TO DRIVE BEFORE RUNNING OUT OF GAS. I HAVE MORE INSTANCES OF THIS, ALL SHOWING THE SAME PROBLEM.
DIDNT FILL UP GAS TANK AND BRAKE PRESSURE IS LOW. ITS TAKE TOO MUCH SPACE TO STOP.
THE VEHICLE TURNS ON THE RED BREAK LIGHT MAL FUNCTION WITHOUT PUSHING THE BREAK PEDAL IN CITY STREETS AND HIGHWAY. BESIDES THAT THE PEDAL MAKES A LOT NOICE WHEN IS PUSHED AND GOES VERY LOW METAL TO METAL.
AT HIGHWAY SPEEDS, OVER 45 MPH, THE DRIVER'S SIDE REAR VIEW MIRROR VIBRATES. THIS OCCURS ON MOST SURFACE WHETHER SMOOTH OR ROUGH. WHEN THE MIRROR IS VIBRATING, IT MAKES IT DIFFICULT TO CLEARLY VIEW WHAT IS OCCURRING TO THE LEFT AND BEHIND THE VEHICLE. DURING NIGHT TIME DRIVING, HEADLIGHTS CREATE A DISTRACTION AS THE MIRROR IS DISTORTING AND SHIMMERING THE LIGHTS IN THE DRIVER'S VIEW. THIS MAKES DRIVING UNSAFE. REPORTED THIS PROBLEM TO TOYOTA SERVICE DEPARTMENT. INVOICE SHOWS THAT VEHICLE "OPERATING AS DESIGNED" AS SERVICE REP INDICATED THEY HAVE HAD SEVERAL COMPLAINTS FOR THIS SO THIS IS NORMAL FOR THE 2019/2020 RAV4.
BATTERY GOES DEAD AND REQUIRES A JUMP START AT LEAST TWICE A WEEK.ENERGENCY BRAKE DOES NOT ALWAYS RELEASE FIRST TIME.TRANSMISSION CLUNKS AND GRINDS WHEN SHIFTING.HAS BEEN TO TWO DIFFERENT TOYOTA DEALERS WHO TELL ME EVERYTHING IS FINE AND I DON'T DRIVE IT ENOUGH.BOUGHT IT NEW IN 2019 AND IT NOW HAS 2901 MILES ON IT.
THIS VEHICLE CANNOT BE FILLED WITH THE AMOUNT OF GAS ADVERTISED. IT HAS A 14.5 GALLON FUEL TANK AND I HAVE NEVER BEEN ABLE TO PUT MORE THAN 10 GALLONS IN IT EVEN WHEN THE LOW FUEL INDICATOR IS ON. THIS LEADS TO DANGEROUS AND ENVIRONMENTALLY UNSAFE TRICLKLE-FILLING. THIS HAS BEEN A PROBLEM SINCE THE VEHICLE WAS PUCHASED ~6 MONTHS AGO.
I PURCHASED THE NEW 2019 RAV4 HYBRID ON 11/29/2019 AT PRIME MOTORS IN SACO, MAINE. IT CURRENTLY HAS 725 MILES ON IT. WHEN I ATTEMPT TO FILL IT IT WON'T FILL ALL THE WAY. IT'S ADVERTISED TO HAVE A 14.5 GALLON TANK BUT ONLY HOLDS ABOUT 10 GALLONS. THE DEALERSHIP ADVISED ME TO KEEP PUMPING AFTER THE PUMP SHUTS OFF. THIS IS VERY BAD ADVICE AS IT COULD OVERFLOW AND CAUSE A FIRE.
OUR RAV4 HYBRID WILL RARELY FILL MORE THAN 9-10 GALLONS IN THE TANK. WHEN THE VEHICLE STARTS AFTER A NEW TANK HAS BEEN FILLED THE NEEDLE WILL NOT BE ALL THE WAY AT FULL. ONE OF THE REASONS I WAS SOLD ON THE VEHICLE WAS IT'S RANGE, BUT THIS TANK ISSUE MAKES IT IMPOSSIBLE.
FUEL TANK CAPACITY NOT AS ADVERTISED (14.5 GALLONS). MAXIMUM INPUT IS 9-10 GALLONS AFTER FUEL LIGHT COMES ON. VEHICLE IS AT 16,000 MILES. CAPACITY PROBLEM HAS BEEN CONSISTENT FOR LIFE OF THE VEHICLE.
WHENEVER I FILL THE CAR WITH GAS, IT DOESN'T GET COMPLETELY FULL. IT LEAVES THE TANK ABOUT A QUARTER FROM FULL. ALSO, THE CAR DOESN'T ACCELERATE WELL. IT HESITATES.
THE GAS TANK DOES NOT ACCEPT ENOUGH GASOLINE TO FILL THE TANK. UPON FUELING, THE DISPENSER CLICKS TO STOP WHEN ONLY 9-10 GALLONS ARE IN THE TANK. THE STATED FUEL TANK CAPACITY IS 14.5 GALLONS, THUS THE TANK CAN ONLY BE FILLED TO LESS THAN 70% CAPACITY. THE PROBLEM SEEMS TO BE WORSE IN COLD WEATHER CONDITIONS.
THE FUEL TANK CAPACITY IS ABOUT 9 GALLONS WAY TOO LOWER THAN THE SPECIFICATION. THIS IS CAUSING TOO MANY TRIPS TO THE GAS STATION THAN EXPECTED. THE PURPOSE OF BUYING A HYBRID IS DEFEATED.
WATER STAINS ON THE INTERIOR HEADLINER WHERE THE PLASTIC A-PILLAR COVER MEETS THE ROOF. THIS APPEARS ON BOTH SIDE OF THE CAR. THE WATER LEAKS ALL THE WAY DOWN TO THE FLOOR NOT THE DRIVER AND PASSENGER SIDE. THERE IS A LOT OF ELECTRONIC WIRES / CONNECTORS / SIDE AIRBAGS AND DRIVER DASH PANEL AND THEY ALL GET WET AND APPEAR THEY GET CORRODED THUS IMPAIRING FUNCTION OF THE CAR AND CREATE DANGER OR UNEXPECTED BEHAVIOR OF THE CAR. THE ISSUE APPEARS TO BE A PIN THAT MOUNTS THE ROOF RAILS TO THE BODY OF THE CAR. WATER WILL LEAK INSIDE THE CAR AFTER RAIN OR CAR WASH. THE ISSUE APPEARS WHEN CAR IS STATIONARY AND WHILE IN MOTION BUT DURING MOVEMENT WATER LEAKS FASTER.
THE FUEL TANK DOES NOT FILL UP TO CAPACITY. I AM ONLY ABLE TO FILL ~8 GALLONS IN A TANK WHICH HAS A 14.5 GALLON CAPACITY. ALSO, WHEN THE LOW FUEL INDICATOR COMES ON, "MILES TO EMPTY" READS ONLY ABOUT ~30 MILES WHICH IS INCORRECT IN MY OPINION. THERE MUST BE A CALIBRATION ISSUE. I TOOK IT TO THE SERVICE STATION AND THEY SAID THERE IS NO FIX FROM TOYOTA. THE RECENT RECALL AFFECTING 700,000 CARS WITH A FUEL PUMP ISSUE DOES NOT INCLUDE MY CAR (SEARCHED BY VIN) OR ANY RAV4 HYBRIDS FOR THAT MATTER. HOW LONG IS ONE SUPPOSED TO WAIT BEFORE HEARING BACK FROM THE MANUFACTURER? I HAVE ATTACHED THE SERVICE APPOINTMENT CONFIRMATION.
Car hesitates when pulling out from a stop. The natural reaction is to depress accelerator more causing a shift feels like a lower gear and the car pulls out abruptly . This happens very often and I contribute it to lower gas mileage then car is rated at along with accelerated tire wear. I feel it is a safety issue when merging into traffic and causing a possible accident. I've taken my concerns to dealership on numerous occasions with complete disregard of condition calling it a " characteristic" of the vehicle. I feel there needs to be a recall to correct this issue.
ONE OF THE SPEAKERS OF THE NEW VEHICLE DELIVERED ON JANUARY 3, 2020 WAS NOT WORKING. THE DEALERSHIP ORDERED A NEW SPEAKER ON JANUARY 13 AND AS OF TODAY, FEBRUARY 6TH, THE DEALERSHIP SAYS THEY HAVE NOT RECEIVED THE SPEAKER TO BE REPLACED. THEY SAID THE MANUFACTURER WHICH IS JBL MAY NOT HAVE THE SPEAKER AVAILABLE OR IT MAY BE ON BACKORDER.
MAKE A STRETCH NOISE WHEN I MAKE TURN SHARP ,AND STEERING BECOME STIFF
NEW 2019 RAV4 HYBRID XLE WITH LESS THAN 2,500 MILES WILL NOT FILL UP ALL THE WAY WHEN FILLING WITH GAS. AUTOSTOPS AT 3/4 TANK AND CANNOT SAFELY FILL UP THE REST OF THE WAY.
MY 2019 TOYOTA RAV4 HYBRID GAS TANK WILL NOT ACCEPT OVER 9.5 GALLONS AT ANY TIME. EVEN WHEN I HAVE ONLY 50 MILES UNTIL GAS TANK EMPTY SHOWING ON DASHBOARD. IT'S A 14.5 GALLON TANK SO THIS IS A PROBLEM.