2019 Toyota RAV4 Complaint Log

THE GAS TANK WILL NOT FILL TO THE FULL CAPACITY AND GAUGE IS INACCURATE. THE FUEL TANK SIZE IS 14 GALLONS BUT I DISCOVERED AFTER OWNING THE CAR FOR A MONTH THAT THE TANK WILL NOT FILL COMPLETELY IN FACT IT ONLY FILLS TO 10 GALLONS MEANING THE STATED VEHICLE RANGE IS FALSE ADVERTISING. I HAVE CONTACTED TOYOTA AND OPENED A CASE BUT RECEIVE NO UPDATE OR FEEDBACK.

RECEIVED NOTIFICATION OF RECALL FROM TOYOTA IN JANUARY OF 2021. NOTICE STATED THAT PART TO REPAIR CONDITION WOULD BE AVAILABLE IN LATE MARCH. LATEST INFORMATION IS THAT PART WILL NOW BE AVAILABLE IN LATE APRIL. DEALERSHIP HAS PROVIDED FREE LOANER VEHICLE, BUT WE WANT OUR RAV4 BACK.

FUEL TANK CAPACITY 14.5 GALLONS CAN ONLY BE FILLED TO 9.5 GALLONS WITHOUT AGGRESSIVE "TOPPING OFF". IN ORDER TO AVOID POSSIBLE ENVIRONMENTAL HARM AND VEHICLE EMISSION CONTROL DAMAGE, TOPPING OFF NOT USED. HOWEVER, THIS LEAVES THE VEHICLE 5 GALLONS SHORT OF A FULL TANK (ABOUT 200 MILE RANGE LOSS)

TOYOTA HAS MISLED CONSUMERS WITH 41MPG AND FALSELY STATED THE SIZE OF THE FUEL TANK. IT'S SUPPOSED TO BE A 14.5 GALLON TANK, HOWEVER IT WILL ONLY HOLD 10 GALLONS EVEN WHEN COMPLETELY EMPTY. IF I TRY TO PUT IN MORE FUEL IN AFTER 10 GALLONS IT SPITS OUT FUEL AS IF OVER FULL. I BOUGHT THIS HYBRID RAV4 IN AN EFFORT TO MAKE LESS FREQUENT FULL UPS. THIS DEFECT IS CAUSING ME TO FILL UP MORE OFTEN THAN NON HYBRID VEHICLES.

VEHICLE REFUELING PERFORMANCE. THE GAUGE DOES ACCURATELY REFLECT THE CONTENTS OF THE GAS TANK. 14 GAL TANK EMPTY WILL NOT TAKE MORE THAN 8 GAL OF GAS. RESULTING IN A SAFETY ISSUE AS YOU NEVER KNOW WHEN YOU ARE OUT OF GAS.

AFTER WAITING FOR 10 MONTHS, TOYOTA HAS STILL NOT DELIVERED A FIX FOR THEIR KNOWN FUEL TANK CAPACITY PROBLEM IN THEIR 2019 RAV4 HYBRID MODEL. TOYOTA CONTINUES TO STATE THAT THE 14.5GAL TANK HAS A CAPACITY OF MORE THAN 500 MILES, WHILE OWNERS STRUGGLE TO PUT MORE THAN 9-10 GALLONS INTO THE VEHICLE. THE REDUCED RANGE AND INCONSISTENT FUEL LEVEL READINGS HAVE LEFT ME UNSURE AS TO HOW MUCH FUEL THE VEHICLE ACTUALLY HAS, RESULTING IN FREQUENT FUEL STOPS AND AN OBSERVED RANGE OF CLOSER TO 300MILES.

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE DECELERATED INDEPENDENTLY. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE GAS TANK IS QUOTED AS HAVING 14.5 GALLON CAPACITY AND I AM ONLY TO FILL UP 10 GALLONS.

TANK WAS ADVERTISED AS HAVING A CAPACITY FOR 14.5 GALLONS. I AM NOT ABLE TO FULLY FILL THE TANK, ONLY PUTTING IN 9 TO 10 GALLONS MAXIMUM. TOYOTA HAS STATED THAT THEY ARE AWARE OF THIS PROBLEM AND THERE IS NO FIX. I AM UNABLE TO GET THE MILEAGE RANGE I WAS PROMISED UPON PURCHASE.

FUEL TANK WILL NOT FILL TO FULL CAUSING ATTENDEES/USER TO TRICKLE AND ATTEMPT TO TRICK THE VEHICLE TO ACCEPTING MORE FUEL. RANGE OF VEHICLE IS GREATLY REDUCED AS A RESULT OF LESS FUEL AVAILABLE TO A TANK OF GAS.

UPON PRESSING BRAKES WHILE GOING THRU A POT HOLE THE ELECTRONIC STABILITY CONTROL DEACTIVATES AND FLASHES LIKE IF THE VEHICLE WAS DRIFTING OR WITHOUT ROAD GRIP.

FUEL TANK ONLY HOLDS 10 GALLONS, TANK SHOULD HOLD 14 GALLONS. REDUCES DRIVING RANGE AND TIME TO FUEL UP - WHICH WAS THE MAIN REASON WE BOUGHT THIS CAR. WHEN DROVE CAR OFF DEALERSHIP LOT, DRIVING RANGE WAS 440 - DROVE 6 HOURS WITHOUT HAVING TO FILL UP. DRIVING RANGE WAS NEVER MORE THAN 340 AFTER THAT AND HAD TO FUEL UP ABOUT EVERY 3 HOURS. REPORTED TO TOYOTA CORPORATE.

TOYOTA HAS ISSUED A TECHNICAL SERVICE BULLETIN T-SB-0107-19 TITLED "HESITATION ON ACCELERATION FROM A SLOW OR ROLLING STOP". IT CALLS FOR REPROGRAMMING OF THE ELECTRONIC CONTROL MODULE BY A TOYOTA DEALER. IT GOES ON TO SAY THAT TOYOTA IS NOT NOTIFYING RAV4 OWNERS OF THIS FIX, YOU HAVE TO GO TO THE DEALER AND TELL THEM YOU ARE HAVING A PROBLEM.

THE FUEL TANK IS SUPPOSED TO TAKE 14.5 GALLONS BUT IN REALITY ONLY TAKES 9.5 GALLONS, CALLED DEALER AND THEY STATE THEY HAVE NO KNOWLEDGE OF PROBLEM EVEN THOUGH THERE ARE SEVERAL ARTICLES REGARDING ISSUE.

ADVERTISED FUEL TANK CAPACITY OF 14.5 BUT ONLY ABLE TO US 9-10 GALLONS OF THE TANK, WILL NOT FILL UP AS ADVERTISED ~550 MILE RANGE. I BOUGHT THIS VEHICLE FOR THE ESTIMATED DRIVING RANGE AND WE AREN'T GETTING ANYWHERE CLOSE TO THAT. TOOK TO DEALER AND NO EXPLANATION OR ACTION WAS GIVEN. HELP

COULD NOT FILL THE GAS TANK FULLY. IT TAKES ONLY 9.834 GAL OF FUEL INSTEAD OF 14.5 GAL. THIS IS WIDELY REPORTED PROBLEM, BUT TOYOTA SEEMS NOT TO ISSUE ANY RECALL.

STATED CAPACITY OF FUEL TANK IS 14.5 GALLONS. EVEN WHEN ABSOLUTELY CLOSE TO EMPTY ("20 MILES LEFT IN TANK"), THE MOST I CAN FILL UP TANK IS 9 TO 10 GALLONS. ADVERTISED RANGE OF VEHICLE IS 500 MILES. I'M LUCKY IF I GET 400 MILES FROM A SINGLE TANK.

THE CAR CLAIMS 14.5 GALLON TANK. YOU CAN ONLY PUT 10 GALLONS IN THE TANK. IF YOU PUT MORE, IT SPILLS ALL OVER THE GROUND. INSTEAD OF A RANGE OF 560, IT ONLY HAS A 400 MILE RANGE. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST MONTH. IF THE TANK SHOW HALF FULL, YOU CAN ONLY PUT IN 4.3 GALLONS.

BOUGHT A 2019 TOYOTA RAV 4 HYBRID XLE SEPTEMBER 27 2019.. REPORTED GAS FILLING PROBLEM TO TOYOTA ON DECEMBER 23 2019 AFTER COMING TO WITS END ON PUTTING GAS IN VEHICLE..CAN ONLY GET ABOUT 9 GALLONS INTO THE 14,5 GALLON TANK. WHEN I TRY TO GET MORE GAS IN IT IT BACK SPLASHES AND SPILLS OUT WHICH IS A MAJOR ENVIRONMENTAL AND SAFETY ISSUE.. ALSO HAD DEALER LOOK AT IT AND THERE IS NO FIX AT THIS TIME SO THEY SAY SO HAVE REQUESTED FULL REFUND ON VEHICLE AS ONE OF THE DEALER OPTIONS GIVEN ME. SO I HAVE THREE CASE NUMBERS. ONE THRU TOYOTA MAIN HEADQUARTERS THEN ONE THRU DEALER THEN ANOTHER FOR REFUND REQUEST THRU TOYOTA.. ON ANOTHER NOTE I ALSO REPORTED TO TOYOTA THAT MY GAS GAUGE GETS STUCK ON FULL AFTER GOING DOWN PROPERLY FOR 100 PLUS MILES DRIVEN THEN THE GAS GAUGE ALL OF A SUDDEN OUT OF THE BLUE GOES UP OVER FULL AND ITS SHOWS WELL OVER 550 MILES BEFORE RUNNING OUT OF GAS WHICH IS MILES TO EMPTY I CAN'T EVEN GET IT TO AFTER TRYING TO FILL IT SLOWLY FOR 15 -20 MINUTES.. .. TRIED MULTIPLE RESETS TO HELP CORRECT BUT THEY DON'T WORK PROPERLY AND THAT WAS CONFIRMED BY DEALER THAT RESET DOESN'T WORK CORRECTLY..

ON ALL OCCASIONS, WHEN REFUELING THE VEHICLE, THE AUTOMATIC SHUT-OFF FUNCTION OF THE GAS PUMP ACTIVATES WHEN THE IN VEHICLE GAS GAUGE INDICATES ABOUT 3/4 FULL. I CAN THEN PROCEED TO ADD APPROXIMATELY THREE MORE GALLONS IF I "NURSE" THE FLOW OF GAS INTO THE TANK. I AM ACUTELY AWARE OF THE POTENTIAL DANGER OF THIS PROCESS IN THAT GASOLINE COULD SPLASH BACK AT PERSON FILLING THE TANK.

WHEN PUMPING GAS THE AUTO-OFF FEATURE IS CLICKING EARLY, CAUSING ME TO ONLY FILL BETWEEN 9-10 GALLONS OF THE 14.5-GALLON TANK. I'VE SEEN A LOT OF REPORTS OF THIS ISSUE AND WOULD LIKE TO MAKE MY OWN CLAIM HERE AS WELL. I OWN A 2019 RAV4 XLE HYBRID.

THE TANK DOES NOT HOLD THE "FULL" GAS CAPACITY THAT THE TANK IS MEANT TO HOLD. I AM ONLY ABLE TO PUT ABOUT 9 GALLONS OF GAS INTO THE TANK. THE SUV HAS A GAS TANK OF 14.5 GALLONS AND YET I HAVE NEVER BEEN ABLE TO FUEL ANYWHERE CLOSE TO THAT. IT HAS BEEN HAPPENING SINCE I BOUGHT THE CAR ON 09/09/19.

UNABLE TO REFUEL MORE THAN 10 GALLONS OF FUEL FROM EMPTY FOR A GAS TANK THAT TAKES 14.5 GALLONS.

PCS DOES NOT WORK. DEALER TESTED IT WITH AN INSTRUMENT THAT CLAIMS IT IS OK. I RECHECKED IT 4 TIMES.IT IS DYSFUNCTIONAL. SINCE IT IS A BLIND SYSTEM I SUSPECT OTHERS MAY HAVE NON OPERATIONAL SYSTEMS WITHOUT REALIZING IT. OWNER MANUAL INSTRUCTS USERS NOT TO TRY TESTING'WHICH IS ACTUALLY VERY SIMPLE AT REASONABLY SLOW SPEED OF ABOUT 25 MPH. I EXPERIENCED NO SOUND OR VISUAL WARNINGS AND NO BRAKING DURING SEVERAL TRIALS.

UNABLE TO COMPLETELY FILL THE FUEL TANK. STOPS ABUT 4 GALLONS SHORT. HAPPENS ON EVERY FILL. I HAVE TO TRICKLE FILL IT TO GET CLOSE TO A FULL TANK. HAPPENS AT EACH FILL UP

GAS TANK IS RATED AT 14.5 GALLONS. BUT IT CAN ONLY ACCEPT 9-10 GALLONS WHEN I FUEL UP WELL AFTER THE LOW FUEL LIGHT.

UNABLE TO FILL GAS TANK BEYOND 9.5 GALLONS EVEN THOUGH THE CAR HAS A 14.5 GALLON TANK. GAS LIGHT WAS ON AND CAR ESTIMATING 35 MILES TO EMPTY WHEN I FILLED IT. WHEN I GET BACK IN THE CAR MY FUEL GAUGE SHOWS THAT THE TANK IS FULL. I'M AVERAGING ABOUT 350 MILES PER TANK RIGHT NOW.

FUELING: GAS PUMP SHUT OFF WHEN TANK IS ABOUT HAVE FULL. TO COMPLETE FUELING I HAVE TO PULL GAS HOSE OUT OF TANK AND PLACE NOZZEL WHERE I CAN SEE GAS BEING DEPOSED INTO TANK TO COMPLETE FILL. I HAVE HAD GAS SPRAY BACK ON ME. TAKES 3 TIMES AS LONG TO FILL.

I JUST BOUGHT A NEW 2019 RAV4. WHILE DRIVING, I NOTICED THAT THE DRIVER-SIDE SIDE MIRROR (ON THE LEFT SIDE) APPEARS TO BE DISTORTING OR STRANGELY MAGNIFYING THE OBJECTS. I AM NOT SURE IF THIS IS A "FEATURE", BUT IT TAKES SOME TIME FOR MY EYES TO ADJUST FROM LOOKING AT THE ROAD IN FRONT TO THE SIDE MIRROR BECAUSE THE FOCUS SEEMS TO BE OFF. IN FACT, AFTER A HALF HOUR OF DRIVING MY WIFE HAD A HEADACHE FROM GLANCING AT THE MIRROR. WE HAVE NOT EXPERIENCED ANYTHING LIKE THIS IN ANY OTHER CAR. ADDITIONALLY, WHILE DRIVING, THE MIRROR TENDS TO VIBRATE A LOT, MAKING IT EVEN MORE DIFFICULT TO LOOK INTO COMBINED WITH THE DISTORTED IMAGE.

WHILE FEELING THE GAS, AT ALMOST EMTPY, I DIDN,'T WENT ABOVE THE 10 GALLONS. THIS REQUIERED ME TO GO MULTIPLE TIMES TO THE GAS STATION TO FILL IO THE GASTANK. MOREOVER, THE GAS RANGE HAS DECREASED FROM ALMOST 500 MILES TO LESS THAN 380 MILES IN RANGE FROM 2 MONTHS AGO TILL NOW. THE MILAGE OF THE VEHICLE IS LESS AROUND 2,800 MILES. VEHICLE WAS BOUGHT IN AUGUST OF 2019

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT INITIALLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT SPOKE WITH SERRA TOYOTA OF DECATUR (309 BELTLINE PL SW, DECATUR, AL 35601, (256) 340-0330) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER THAT STATED THAT HE COULD PAY OUT POCKET TO REPAIR THE VEHICLE AND RECEIVE A REIMBURSEMENT WHEN THE PART BECAME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN FUELING MY RAV4 HYBRID I AM NOT ABLE TO COMPLETELY FILL THE TANK.

2019 TOYOTA RAV4 HYBRID, UNABLE TO FILL UP WITH FUEL. WITH FUEL LIGHT ON AND 30 MILES OF RANGE VEHICLE ONLY ALLOWS 8.8 GALLONS OUT OF A 14.5 GALLON TANK. CAUSING LOSS OF ABOUT 200 MILES OF RANGE. FUEL GAUGE STAYS SLIGHTLY BELOW F EVEN AFTER TRYING TO TOP OFF. UNSAFE AS WE NEVER KNOW HOW MUCH FUEL WE HAVE AND COULD END UP STRANDED OR OVERFILLING.

I BOUGHT MY BOUGHT A 2019 TOYOTA RAV4 HYBRID A COUPLE MONTHS AGO. I LIKE IT FOR THE MOST PART, BUT ONE OF THE PRIMARY REASONS I BOUGHT IT WAS FOR THE ADVERTISED ~550 MILE RANGE. HOWEVER, EVERY TIME I'VE PUT IN A FULL TANK, THE 'MILE RANGE' AT THE FRONT DASH SHOWS AROUND 430 MILES. I GOT THE TANK REPLACED BY ATLANTIC TOYOTA IN WEST ISLIP BUT MY TANK IS ONLY GETTING 9 GALLONS OF FUEL WHEN THE TANK IS 14.5 GALLONS. 2019 TOYOTA RAV4 HYBRID XLE AWD

I PURCHASED A 2019 RAV 4 HYBRID A FEW MONTHS AGO. EACH TIME I HAVE FILLED THE FUEL TANK, I HAVE FILLED IT UNTIL THE FUEL NOZZLE CLICKS OFF, BUT THE TANK NEVER REGISTERS MORE THAN 3/4+ FULL. I HAVE TRIED FILLING THE TANK AT SEVERAL DIFFERENT GASOLINE STATIONS. I TOOK THE CAR BACK TO THE DEALER'S SERVICE DEPT. A FEW WEEKS AGO, AND THEY TOLD ME THEY COULD FIND NOTHING WRONG, AND THEY WERE ABLE TO FILL THE TANK TO FULL. HOWEVER, I SUSPECT THAT MAY HAVE BEEN ACCOMPLISHED BY NOT INSERTING THE NOZZLE COMPLETELY INTO THE FUEL TANK, BECAUSE I SPOKE WITH THE SERVICE DEPARTMENT AGAIN TODAY ABOUT THE CONTINUING PROBLEM, AND THAT'S WHAT THEY TOLD ME TO DO. THEY ALSO OFFERED TO ACCOMPANY ME TO A GAS STATION, IMPLYING THAT AFTER DECADES OF DRIVING, I DON'T KNOW HOW TO FILL A GAS TANK. FORTUNATELY I LOGGED ONTO THE NHTSA WEBSITE, AND I SEE THAT MANY OTHERS HAVE ENCOUNTERED THE SAME PROBLEM. SOMETHING IS WRONG WITH THE 2019 RAV 4 HYBRID FUELING SYSTEM, AND THE FIX CAN'T BE TO NOT FULLY INSERT THE NOZZLE INTO THE TANK, OR CONTINUE FILLING THE TANK AFTER THE NOZZLE CLICKS OFF. DOING SO CIRCUMVENTS BUILT IN SAFETY AND ENVIRONMENTAL FEATURES, AND IS DANGEROUS. IT ALSO NEGATIVELY IMPACTS THE DRIVING RANGE THAT WE HAVE ON A TANK OF GAS.

PURCHASED 2019 TOYOTA RAV4 THIS NOVEMBER AND I HAVE AN ISSUE WITH THE GAS TANK. IT ONLY FILL 80% OF THE TANK NOT COMPLETELY FULL. WHEN TRYING TO FILL MANUALLY TO THE FULL GAUGE THE GAS OVERFLOWS AND SPILLS WHICH CREATES GAS SPILL ON THE SIDE OF THE CAR AND FLOOR. THIS IS AN ISSUE THAT TOYOTA NEEDS TO ADDRESS ASAP.

FUEL TANK DOES NOT FILL UP TO ADVERTISED CAPACITY. CONSISTENTLY LESS THAN FULL WHEN GAS PUMP CLICKS OFF. MULTIPLE PUMPS AND GAS STATIONS HAVE BEEN USED.

THE REPORTED GAS TANK SIZE OF MY 2019 RAV4 LIMITED PURCHASED IN AUGUST 2019 IS RATED FOR 14.5 GALLONS. ON EACH OCCASION OF LOW FUEL, WARNING OR LESS THAN 50 MILES BEFORE EMPTY NOTICE, EACH FILL UP HAS RESULTED IN TEN GALLONS OR LESS. 13 SEP - 528.6 MILES DRIVEN FILL UP WAS 9.485 GALS RANGE 534. MPG = 55.7 25 SEP - 418.7 MILES DRIVEN FILL UP WAS 10.185 GALS RANGE 579. MPG = 41 7 OCT - 460.8 MILES DRIVEN FILL UP WAS 10.343 GALS RANGE 585. MPG = 44 18 OCT - 430 MILES DRIVEN FILL UP WAS 10.058 GALS RANGE 577. MPG = 42.7 28 OCT - 423.5 MILES DRIVEN FILL UP WAS 9.619 GALS RANGE 560. MPG = 44 7 NOV - 420.5 MILES DRIVEN FILL UP WAS 10.071 GALS RANGE 545. MPG = 41.7 16 NOV - 309.3 MILES DRIVEN FILL UP WAS 7.808 GALLONS RANGE 539. MPG = 39.6 25 NOV ' 382.7 MILES DRIVEN FILL UP WAS 10.685 GALLONS RANGE 568. MPG = 35.8 THE TANK SIZE AS INDICATED DOES NOT EQUATE TO THE NEED TO REFILL TO CAPACITY OF 14.5 GALLONS. WHERE OR WHAT HAS HAPPENED TO THE 4.5 GALLONS OF TANK FUEL THAT WE SEEM TO NOT BEING ABLE TO ACCESS?

TOYOTA RAV4 2019 DON'T HAVE A CAR BUMPER THAT PROTECTS THE CARE WAIL PARKING OR IN THE PARKING LOT IT HAS A PLACK COVERING THE LOWER PART OF THE CAR AND IN THE SAME LEVEL AS THE FIBERGLASS ON THE UPPER PART SO IF ABUT TO HIT A WALL YOU GET THE CAR BODY AT THE SAME TIME AS THE BUMPER IN NEW YORK STATE REQUIRE CARES TO HAVE BUMPER PLUS ALL THE SENSITIVE PARTS IN THIS CARE ARE BEHIND THE BUMPER TO FIX IT COSTED ME $18000

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 2 MPH AND ATTEMPTING TO PARK, THE VEHICLE DID NOT STOP. THE BRAKE PEDAL WAS DEPRESSED AT THE TIME OF THE FAILURE. THE VEHICLE CONTINUED TO MOVE, DROVE OVER A CURB AND SIDEWALK, AND CRASHED INTO A STOREFRONT. POLICE REPORT NUMBER: [XXX] WAS FILED. THERE WERE NO INJURIES. THE FRONTAL AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A BODY SHOP. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC. TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD SEND A FIELD MECHANIC TO DIAGNOSE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,100. *PM ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

VEHICLE ACCELERATED SUDDENLY WHEN I WAS TRYING TO GET INTO A PARKING SPOT ON MY LEFT SIDE. SAVED FROM CRASHING INTO THE ADJACENT CAR WHEN I QUICKLY PUSHED THE BRAKES, VERY SCARY. IT WAS RAINING AT THE TIME, AND THE PARKING SPOT I WAS AIMING FOR IS AT AN INCLINE.

TOYOTA PRE-COLLISION SYSTEM WITH PEDESTRIAN DETECTION DOES NOT APPEAR TO WORK AS ADVERTISED. THE VEHICLE HAS BEEN BACK TO THE DEALERSHIP DUE TO THE PRE-COLLISION SYSTEM NOT SENDING A WARNING AS IT SHOULD. DEALERSHIP STATED THAT THERE WOULD MOST LIKE CAUSE DAMAGE TO MY VEHICLE IF THEY ATTEMPTED TO TEST THE SYSTEM; THE THE VEHICLE DID NOT STOP AS IT SHOULD, THEY WOULD NOT BE RESPONSIBLE FOR THE DAMAGE THEY CAUSED. I ALSO CONTACTED TOYOTA DIRECTLY HOW SAID THEY COULD NOT COMMENT AND I NEED TO REFER TO THE TOYOTA DOCUMENTATION WHICH I EXPLAINED SHOW THE VEHICLE SENDING WARNINGS AND STOPPING WELL BEFORE MY VEHICLE DOES. THE DEALERSHIP DID CONFIRM THE SENSITIVITY WAS TURNED ALL THE WAY UP, THEY COULD NOT EXPLAIN WHY IT WAS NOT WORKING, BUT SAID "THE CAR IS SMARTER THEN PEOPLE SO DON'T WORRY ABOUT IT"

FUEL SYSTEM DOES NOT HOLD THE AMOUNT ACCORDING TO THE MANUFACTURES SPECIFICATIONS. THIS APPEARS TO CAUSE THE GAS GAUGE TO SHOW INCORRECT, WHICH COULD LEAD TO RUNNING OUT OF GAS. DEALER SAID THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM AND THAT THIS WAS A TOYOTA ISSUE.

THIS CAR IS A HYBRID, AND HAS A SO-CALLED "SMART KEY." THE VEHICLE ENGINE SYSTEM IS DESIGNED TO CONTINUE TO OPERATE WHEN THE KEY IS REMOVED FROM THE CAR, EVEN IF THE TRANSMISSION IS STILL ENGAGED. USUALLY, THIS SHOULD NOT HAPPEN BECAUSE THE DRIVER SHOULD TURN OFF THE ENGINE BY PUSHING THE ON/OFF BUTTON BEFORE WALKING AWAY FROM THE VEHICLE. BUT IT IS POSSIBLE TO INADVERTENTLY FAIL DO THIS PROPERLY, BY EITHER NOT PUSHING THE OFF BUTTON, NOT PUSHING IT HARD ENOUGH, OR FAILING TO FULLY PUT THE TRANSMISSION IN PARK BEFORE PUSHING THE ON/OFF BUTTON. BECAUSE THE VEHICLE IS A HYBRID, IT IS USUALLY COMPLETELY SILENT EVEN IF THE ENGINE SYSTEM IS STILL ON. THE VEHICLE WILL EMIT 3 SHORT, RELATIVELY QUIET, BEEPS WHEN LEAVING THE VEHICLE WHILE THE ENGINE IS STILL TURNED ON, BUT THE VARIOUS SYSTEMS IN THE CAR OFTEN EMITS THE SAME BEEPS, SO THEY ARE EASY TO INADVERTENTLY DISREGARD. IF THE CAR IS LEFT IN A HOME GARAGE, IT CAN FILL THE HOME WITH LETHAL CARBON MONOXIDE. IF THE TRANSMISSION IS ENGAGED, THE UNOCCUPIED VEHICLE CAN MOVE. THERE ARE MULTIPLE WELL REPORTED FATALITIES FROM THESE DEFECTS. VIRTUALLY ALL OTHER MANUFACTURERS OF VEHICLES WITH SMART KEYS CORRECTED THIS DEFECT YEARS AGO, BY AUTOMATICALLY TURNING OFF THE ENGINE IF THE SMART KEY IS REMOVED. TOYOTA IS CORRECTING THIS ISSUE IN 2020 MODELS. BUT TOYOTA IS NOT, TO MY KNOWLEDGE, CORRECTING IT IN 2019 AND EARLIER CARS. IT WOULD PROBABLY BE A RELATIVELY STRAIGHTFORWARD FIX, WHICH COULD BE IMPLEMENTED THROUGH A FIRMWARE UPDATE. BECAUSE THIS IS A SERIOUS, POTENTIALLY LETHAL DEFECT, I BELIEVE TOYOTA SHOULD BE REQUIRED TO RECALL EXISTING 2019 AND EARLIER CARS AND CORRECT THE PROBLEM. THOUGH I BELIEVE THE PROBLEM IS SERIOUS, I HAVE NOT HAD AN ACCIDENT DUE TO THE PROBLEM

BATTERY DOES NOT FULLY CHARGE, WHEN I USE THE EV MODE IT WILL DRAIN THE BATTERY TO HAVING ONLY 3 GREEN LINES AND WONT WANT TO ACCESS THE EV MODE SAYING BATTERY IS TOO LOW. THIS TAKES ABOUT 10 MIN TO DRAIN. WHEN I GO PUT GAS I USUALLY TRY TO FILL UP THE TANK. I LEAVE THE PUMP ON SO IT CAN FILL AUTOMATICALLY. AT ONE TIME IT CLICKED TO WHERE IT INDICATES ITS FULL. WHEN I WENT TO DRIVE OFF I NOTICED THAT THE FUEL INDICATOR WAS LOWER THAN FULL TANK. I THOUGH IT WAS THE GAS PUMP. WENT AGAIN TO FUEL UP AND DID THE SAME THING BUT THIS TIME I HAD TO STAND THERE TO FUEL UP MYSELF THIS TIME IT TOOK MORE GALLONS THEN IT SHOULD HAVE TAKEN. SO THERE IS SOMETHING DEFIANTLY WRONG WITH THE INTAKE TANK OF THIS RAV4

THIS TOYOTA RAV4 ADVENTURE GROANS/SQUEAKS AFTER IT'S BEEN RUNNING FOR A WHILE. WHEN THIS HAPPENS THERE IS A 1 TO 2 SECOND HESITATION AND THE STEERING SEEMS UNRESPONSIVE WHENEVER THE SOUND IS HEARD. THE LONGER THE VEHICLE HAS BEEN RUNNING OR THE HOTTER THE OUTSIDE TEMPERATURE, THE MORE OFTEN THE SOUND IS HEARD. *TR

THE GAS TANK DOES NOT FILL ALL THE WAY, SO I HAVE HAVING TO GO BACK AND PUMP MORE GAS INTO THE TANK. THIS SOMETIMES CAN LEAD TO OVERFLOW AND THE GAS LEAKING TO THE GROUND AND CAN BE HAZARDS.

TOYOTA IS KNOWINGLY SELLING AND NOT REPAIRING A POTENTIALLY NON-COMPLIANT VEHICLE. I PURCHASE A 2019 TOYOTA RAV4 XSE HYBRID AND TOYOTA DID NOT DISCLOSE THAT THERE WAS A GAS TANK ISSUE. TOYOTA IS FALSE ADVERTISING THAT GAS MILEAGE AND CONTINUING TO SELL THE 2019 AND 2020 RAV4 HYBRIDS WITH THE SAME GAS TANK ISSUE. THE GAS TANK WILL NOT FILL TO ITS ADVERTISED CAPACITY AND IT IS NOT GET THE ADVERTISED MPGS. IT HAS A 14.5 GALLON TANK BUT WILL ONLY TAKE 9 GALLONS ON EMPTY. AND I HAVE ONLY BEEN GETTING 30 MPG AND THE ADVERTISED IS FOR 41MPG. TOYOTA IS AWARE OF THE PROBLEM AND HAVE BEEN AWARE FOR ABOUT A YEAR NOW AND HAS NOT FIXED THE PROBLEM. I HAVE TAKEN MY CAR IN AND I WAS TOLD THERE IS NO FIX. I OPENED A CASE WITH TOYOTA AND HAVE YET TO BE REACHED OUT TO SO I CAN GET THE PROBLEM RESOLVED. I PURCHASED THIS CAR BECAUSE OF THE GAS TANK AND MPGS AND NOW I PURCHASED FOR NOTHING, THIS TANK AND MPG ISSUE SHOULD HAVE BEEN DISCLOSED AT THE TIME OF PURCHASE SO I WOULD HAVE HAD THE RIGHT TO MAKE A DECISION TO PURCHASE OR NOT.

UNABLE TO FILL 14.5 GALLONS AS ADVERTISED.MAX FILL IS 11 GALLONS. BROUGHT IT TO THE DEALER AND THEY CONTINUE SAYING THE CAR IS FINE AND THAT THERE'S A "RESERVE FUEL" WE CAN'T SEE. THEY ARE UNWILLING TO FIX THIS ISSUE

TL* THE CONTACT OWNS A 2019 TOYOTA RAV-4. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 10 MPH THE VEHICLE HESITATED, FAILED TO ACCELERATE AND CRASHED INTO A 2008 KIA SPORTAGE. THE DRIVER WAS ABLE TO DRIVE AWAY FROM THE SCENE. THERE WERE NO REPORTED INJURIES. A POLICE REPORT WAS FILED. THE CONTACT CALLED EASTERN SHORE TOYOTA (29732 FREDERICK BLVD, DAPHNE, AL 36526 (251) 250-0161) BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED THE CONTACT TO LOCAL DEALER TO OBTAIN A LOANER VEHICLE. THE FAILURE MILEAGE WAS 4,500. THE CONTACT RECEIVED A NOTICE OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE). VIN TOOL CONFIRMS PARTS NOT AVAILABLE.