NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Toyota RAV4. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
UNABLE TO COMPLETELY FILL GAS TANK TO FULL ON 2019 TOYOTA RAV4 HYBRID LIMITED. CAN ONLY PUT 9 GALLONS IN 14 GALLON TANK (CAPACITY IN MANUAL) WHEN TANK IS EMPTY. DEALER SUGGESTS "TOPPING" OFF WHICH HAS ALREADY RESULTED IN A FUEL SPILL AT THE GAS STATION. REPORTED ISSUE TO DEALER AND TOLD THAT TOYOTA IS AWARE OF THE ISSUE BUT CURRENTLY DOES NOT HAVE A FIX. THIS IS BOTH A USER SAFETY AND ENVIRONMENTAL SAFETY ISSUE AND IS *EXTREMELY* COMMON TO 2019 HYBRID RAV4 USERS PER USER GROUPS ON THE INTERNET.
DIFFICULTY GETTING THE FUEL TANK FILLED. THE GAS CLICKS OFF AT ABOUT 3/4 TANK. TO FILL REQUIRES MULTIPLE TIMES OF TOPPING OFF WITH MULTIPLE TIMES IT CLICKS OFF. OFTEN 2 TO 3 GALLONS CAN BE ADDED AFTER THE FIRST CLICK OFF. THIS OCCURS AT MULTIPLE DIFFERENT STATIONS REGARDLESS OF FILL SPEED. ALSO FUEL MILES TO EMPTY HIGHLY INACCURATE. DEALER CLAIMS NO FIX AVAILABLE AT THIS TIME!!!
THE ENGINE IS NON-RESPONSIVE WHEN MAKING RIGHT HAND & UP HILL TURNS. I CAN DEPRESS THE GAS PEDAL THREE TIMES BEFORE THE CAR STARTS TO ACCELERATE. THIS IS DANGEROUS! WHAT IS GOING ON?
MAKE INTERMITTENT SOFT GRINDING NOISE (THINK RASPBERRY) WHEN MOVING. MAKES NOISE IN ECO AND STANDARD MODE BUT NOT IN SPORT MODE. THE DEALERSHIP TOLD ME THEY COULD REPLACE THE WHOLE DRIVE TRAIN AND IT MIGHT MAKE THE NOISE.
AT THIS TIME THERE AT LEAST 24 COMPLAINT ABOUT A "LURCHING" PROBLEM AT LOW SPEED AND RE ACCELERATION. A VERY SIGNIFICANT "LURCHING" ALMOST"STALLING" IS VERY APPARENT AS THE COMPLAINTS INDICATE. IN ADDITION, THE TRANSMISSION STARTS IN 4TH GEAR...NOT 1ST GEAR FROM A DEAD STOP. I WOULD CONSIDER THIS A SAFETY ISSUE. HAS BEEN AN ISSUE FROM DAY 1 OF CAR PURCHASE. VEHICLE NOW HAS 5600 MILES ON IT.
I HAVE BEEN UNABLE TO FILL THE GAS TANK FULL FOR THE ENTIRE DURATION OF OWNERSHIP. THE PUMP CUTS OFF ABOUT 3 GALLONS SHORT. THE PROBLEM IS GETTING PROGRESSIVELY WORSE AND TOPPING UP DOESN'T HELP EITHER. THE DEALERSHIP WAS UNABLE TO HELP SAYING TOYOTA IS AWARE OF THE PROBLEM BUT THEY DO NOT HAVE ANY SOLUTION FOR IT.
ONCE THE CAR IS WARMED UP (30 MINUTES OF DRIVING), THE ENGINE MAKES A VERY STRANGE "MOO-ING" SOUND WHEN DRIVING AT LOW SPEED, SLOWING DOWN OR ACCELERATING FROM A LOW SPEED. THIS STARTED HAPPENING ABOUT THREE MONTHS AFTER I GOT THE VEHICLE (PURCHASED NEW). IT DOESN'T SEEM TO AFFECT THE DRIVING BUT IT IS A DISTURBING SOUND & I DON'T KNOW WHERE IT'S COMING FROM.
TOYOTA ADVERTISED THE 2019 RAV 4 HYBRID AS HAVING A 14.5 GALLON GAS TANK WITH A DRIVING RANGE OF APX. 580 MILES PER TANK. THE TANK ONLY ACCEPTS 10.5 GALLONS AND SHOWS AS FULL AND ONLY HAS A DRIVING RANGE OF 380 TO 420 MILES PER TANK. THE DRIVING RANGE IS ONE OF THE REASONS I PURCHASED THIS CAR OVER ITS COMPETITION.
WHEN THE 14.5 GAL TANK IS EMPTY FUEL TANK LIGHT ON AND NO MILEAGE REMAINING SHOWING E YOU CAN ONLY FILL 8 - 8.5 GAL BEFORE PUMP SHUTS OFF. TANK CAN NOT BE FILLED PAST THAT AMOUNT. THIS CAUSES A LOSS OF AROUND 200 - 250 MILES FROM THE ADVERTISED MILEAGE PER TANK SPECIFIED BY THE MANUFACTURER DUE TO THE LOSS OF THE 6 - 6.5 GAL THAT THE TANK CAN NOT BE FILLED. DEALERSHIP WILL NOT ATTEMPT TO FIX, TOYOTA REPORTS A FIX OR TIMELINE IS UNKNOWN AND THEY CONTINUE TO INVESTIGATE THE ISSUE.
TOYOTA CLAIM THAT MY 2019 TOYOTA RAV4 FUEL TANK IS 14.5 GALLON AND AVERAGE MILES PER GALLON IS 40 (40 X 14.5 = 580 MILES FOR ONE TANK). BUT I NEVER FUEL UP TO THAT LEVEL AT ALL. THE MAX I CAN FUEL UP IS 10 GALLONS. (40 X 10 = 400 MILES MAX). SO IT IS LOSS 180 MILES HERE SOMEHOW. IF THIS IS THE CASE TOYOTA SHOULD ADVERTISE THEIR VEHICLE WITH 10 GALLONS TANK FOR ALL OF THEIR FUTURE RAV4 SUV. OR THEY SHOULD FIX THE FUEL TANK ISSUE HERE. PLEASE HELP. THIS IS SOMETHING WRONG FROM A BRAND NAME AS A RELIABLE TOYOTA. I NOTICE THIS ISSUE RIGHT AFTER I BOUGHT MY CAR IN MAY 2019. I BROUGHT BACK TO THE PIERCEY TOYOTA DEALER AND COMPLAIN, BUT THEY KEEP SAYING THIS IS NORMAL FOR HYBRID CAR. THIS IS NOT MAKING SENSE AT ALL.
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AND SLOWING DOWN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO WELLESLEY TOYOTA (234 WORCESTER ST, WELLESLEY, MA 02481, 781-237-2970) WHERE THE MECHANIC RETRIEVED AN UNDISCLOSED FAULT CODE. THE CONTACT WAS INFORMED THAT THE CODE SHOWED A NON-SPECIFIC ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
I PURCHASED A 2019 RAV4 HYBRID IN APRIL OF 2019. ONE ISSUE WITH THE CAR THAT I HAVE NOT GOTTEN A RESOLUTION FOR IS THAT THE FUEL GAUGE IS INACCURATE. ON FILLING THE TANK, IT ONLY SHOWS ABOUT 7/8 FULL. THE ONLY WAY TO GET IT TOTALLY FULL IS TO 'TOP IT OFF' WHICH IS ILLEGAL IN OREGON WHERE I LIVE. THE FUEL TANK HOLDS 14.5 GALLONS. ON THE WAY BACK FROM A RECENT TRIP, I LET THE FUEL GAUGE GO DOWN UNTIL THE DASH BOARD SCREEN SAID I HAD 13 MILES LEFT UNTIL I WAS GOING TO BE OUT OF FUEL. I TOLD THE GAS STATION ATTENDANT HELP ME THIS ONE TIME BY 'TOPPING OFF' THE TANK TO CHECK THE GALLONS NEEDED. THE TANK WAS FULL AFTER ADDING JUST 12 GALLONS. THAT MEANS I HAD 2.5 GALLONS LEFT IN THE TANK WHEN THE DASH BOARD FUEL WARNING SAID I HAD 13 MILES TO GO BEFORE I WAS OUT OF GAS. THIS VEHICLE CONSISTENTLY GETS 40-45 MPG. I FEEL IT IS DANGEROUS NOT TO HAVE THE CORRECT FUEL TOTAL AVAILABLE. I TOOK THE VEHICLE INTO MY TOYOTA DEALER (LITHIA TOYOTA OF SPRINGFIELD, OREGON) IN MAY OF 2019 TO HAVE THIS ISSUE CHECKED OUT. THE DEALER SAID THE DID A THOROUGH CHECK OF THE SYSTEMS THAT MAY BE INVOLVED, BUT COULD FIND NO PROBLEM. I AM NOT AWARE OF ANY RECALLS BY TOYOTA CONCERNING THIS MATTER.
WHEN FILLING THE GAS TANK, THE PUMP WILL STOP BEFORE THE GAS TANK IS FULL, USUALLY 2-3 GALLONS SHORT OF BEING FULL. THIS HAPPENS EVERY TIME I TRY TO FILL THE TANK SINCE I BOUGHT THE CAR IN MAY, 2019. THIS RESULTS IN MORE FREQUENT STOPS AT THE GAS STATION OR MAKING EFFORTS TO TRY TO TOP OFF THE GAS TANK BY TRYING TO SLOW DOWN THE GAS BEING PUMPED IN. WITH A VERY SLOW RATE, THE GAS PUMP MAY NOT SHUT OFF THEN LEADING TO FUEL SPILLAGE.
FUEL SPILLS WHEN FILLING GAS. FUEL TANK DOES NOT FILL TO CAPACITY AT FIRST CLICK SO WHEN I ADD ADDITIONAL FUEL IN AN ATTEMPT TO COMPLETELY FILL TANK, FUEL SOMETIMES SPILLS OUT.
2019 TOYOTA RAV4 SUNROOF SPONTANEOUSLY EXPLODED ON MY DAUGHTER AND ME WHILE DRIVING AT 70 MPH OVER MONUMENT PASS (7300') IN MIDDLE LANE OF I-25 SOUTH ON MAY 20, 2019. NO VEHICLES WERE IN FRONT OF US IN ANY LANE. STARTLED BY WHAT SOUNDED LIKE A GUNSHOT RIGHT ABOVE OUR HEADS, AND WE WERE SHOWERED WITH SHARDS OF GLASS IN THE FRONT SEATS AND SOME IN THE BACK SEAT FLOOR AS WELL. CAUSED BLEEDING ON MY HEAD, ARM, HAND, AND FACE PRIMARILY AS I TRIED TO SHAKE/EXTRACT THE GLASS FROM ME. 5700 MILES ON ODOMETER. VEHICLE WAS RENTED FROM NATIONAL RENTAL CAR. ABOUT AN HOUR EARLIER. THE TEMPERATURE HAD DROPPED TO NEAR FREEZING AS WE CLIMBED THE SUMMIT AND THERE WERE A FEW SNOWFLAKES STARTING TO FALL. NO HAIL WAS SEEN OR HEARD. NO HAIL (OR ANY OTHER) DAMAGE ON ANY OTHER PORTION OF THE CAR. NATIONWIDE INSURANCE VERBALLY REPORTED THERE WERE NO INCIDENTS OF HAIL REPORTED THAT AFTERNOON IN THE STATE OF CO. NO FOREIGN OBJECTS BEYOND THE SUNROOF GLASS WERE FOUND INSIDE THE CAR. PICTURES ATTACHED. ALSO HAVE FULL VIDEO OF THE CAR INSIDE AND OUT AFTER THE SUNROOF EXPLODED. *JS
FUEL TANK IS DEFECTIVE. DOES'T ACCEPT A FULL TANK OF GAS. 3/4 AT MOST BEFORE PUMP SHUTS OFF. NOT GETTING MILES PER TANK/EFFICIENCY THAT WAS ADVERTISED. FILED A CASE WITH TOYOTA AND DEALER BUT NO FIX AVAILABLE. PROBLEM STARTED AS SOON AS I DROVE IT OFF THE LOT IN MAY 2019.
AFTER DRIVING FOR ABOUT 15-20 MINUTES CAR MAKES GRINDING NOISE WHEN ACCELERATING PAST 2-30 MPH AND ANOTHER GRINDING NOISE WHILE DECELERATING BELOW 20-30MPH. WAS TOLD THAT REAR DRIVELINE DISCONNECT FEATURE IS CAUSING THE ISSUE. STARTED HAPPENING AROUND 3000MILES ODO AND BEEN GETTING LOUDER
THE 2019 RAV4 HV GAS TANK DRY FILL CAPACITY IS 14.5 GAL US. REFUELING ALWAYS AUTOMATICALLY STOPS PREMATURELY AT FUEL GAUGE 3/4 FULL, WHICH CORRESPONDS TO SEVERAL GALLONS DISPENSED LESS THAN A PROPERLY FULL TANK. THE GAS GAUGE IS ACCURATE. THIS HAS OCCURRED WITH EVERY REFUELING SINCE THE FIRST FUELING WHEN THE CAR WAS NEW. THE PROBLEM REDUCES THE EFFECTIVE RANGE ON ONE TANK OF NORMALLY DISPENSED GAS BY AROUND 100 MILES OR MORE. RANGE IS A BIG SELLING POINT OF THE HYBRID MODEL! FURTHERMORE, FILLING VERY VERY SLOWLY TO COAX THE TANK TO ACCEPT A PROPERLY FULL FILL CAN CAUSE NO AUTOMATIC SHUTOFF OF THE GAS PUMP TO OCCUR, WHICH CAN RESULT IN EXCESSIVE FUMES OR OVERFILLING. THIS IS UNSAFE. THE PROBLEM HAS BEEN REPORTED TO TOYOTA USA BY ME AND BY THE DEALER. THE DEALER HAS A TECHNICAL CASE NUMBER AND I HAVE A TECHNICAL ASSISTANCE CASE NUMBER. TOYOTA'S RESPONSE FOR THE LAST 5 MONTHS HAS BEEN THAT THERE IS NO FIX AVAILABLE. THE CAR IS STILL ELIGIBLE FOR REFUND OR REPLACEMENT UNDER THE LEMON LAW PROVISIONS (<15K DRIVEN OR 1 YEAR). THE PROBLEM HAS BEEN REPORTED BY OTHERS: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T84539_DS1052289 HTTPS://WWW.TOYOTANATION.COM/THREADS/CANT-SEEM-GET-A-FULL-TANK-OF-GAS.1654530/ HTTPS://WWW.TOYOTANATION.COM/FORUM/1004-RAV4-5TH-GEN-HYBRID-XA50-2019/1654324-ANYONE-HAVE-ANY-ISSUES-W-19-RAV4-HV.HTML HTTPS://WWW.RAV4WORLD.COM/FORUMS/201-4-5-ELECTRIC-RAV4-HYBRID-EV/298909-DIFFICULTY-GETTING-FUEL-TANK-FULL.HTML
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. WHEN THE FUEL TANK WAS FILLED UP, IT REGISTERED 3/4 FULL INSTEAD OF COMPLETELY FULL. THE VEHICLE WAS TAKEN TO BIG TWO TOYOTA OF CHANDLER (480-302-4651, LOCATED AT 1250 S GILBERT RD, CHANDLER, AZ 85286), BUT THE FAILURE COULD NOT BE DUPLICATED. THE TECHNICIAN STATED THAT IT COULD BE A DESIGN FLAW WITH THE FUEL TANK. THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER STATED THAT THE FAILURE WAS A KNOWN ISSUE AND A CLAIM MANAGER WOULD CALL THE CONTACT. THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 200.
GAS TANK IS SUPPOSEDLY 14 GALLONS BUT VEHICLE WILL NOT TAKE MORE THAN 9 GALLONS.
NO MATTER HOW MANY TIMES I FILL UP THE TANK WITH GAS, I CAN NEVER REACH ANYTHING OVER 9 GALLONS, AND THIS CAR REPORTEDLY HAS A 14 5 GALLON TANK. THE DEALERSHIP ALREADY REPLACED MY ORIGINAL GAS TANK, BEFORE THAT MY CAR WOULD NEVER GET TO THE F ON THE FUEL GAUGE. NOW IT TELLS ME I HAVE LOW FUEL AND NEED TO FILL UP, BUT ONLY LETS ME PUT ON 9.5 GALLONS MAX, EVEN WHEN IT TELLS ME I HAVE ZERO MILES LEFT BEFORE EMPTY. SINCE THE FUEL ECONOMY AND SIZE OF THIS HYBRID GAS TANK ARE WHAT LEAD ME TO THE CAR IN THE FIRST PLACE, I'M INCREDIBLY DISAPPOINTED AND HAVE GOTTEN NOWHERE WITH TOYOTA CUSTOMER SERVICE. I BOUGHT THE CAR IN APRIL AND STILL, MORE THAN 6 MONTHS LATER, THEY DON'T HAVE A FIX. THIS IS SUPER UPSETTING AND SINCE THIS IS MY FIRST EXPERIENCE WITH TOYOTA, I DON'T PLAN ON EVER BUYING ANOTHER. ANOTHER MONTH AND I'M GOING TO FILE UNDER THE LEMON LAW BECAUSE THIS CAR DEFINITELY IS NOT WHAT IT IS SUPPOSED TO BE AND NO ONE AT THE COMPANY SEEMS TO CARE. I'VE TAKEN IT IN TO MULTIPLE DEALERSHIPS, MULTIPLE TIMES AND THEY TELL ME THERE IS NO FIX YET. THEY DON'T THINK THE ISSUE IS THE FUEL TANK, BUT THE SYSTEM THAT TELLS YOU HOW MUCH FUEL YOU HAVE LEFT IN THE CAR, THE SAME SYSTEM THAT TELLS YOU YOUR AVERAGE MPG. IT'S TELLING YOU THAT YOUR TANK IS EMPTY TOO SOON, SO WHEN YOU FILL UP, YOU DON'T REALLY NEED TO. WHILE LOGGING MY TRIP MILEAGE, I'M ONLY EVER ABLE TO GET AT MOST 350 MILES PER TANK, INSTEAD OF THE PROMISED OVER 500 MILES PER TANK WITH AN LOW-BALLED AVERAGE MPG OF 37.
THE FUEL GAUGE DOESN'T GO BEYOND 3/4 FULL, INDICATES THAT THE GAS TANK IS NOT FULL. YET, ALL THE GAS PUMPS WE USED IN HE PAST 7 MONTHS CLICK OFF -- INDICATING THAT THE GAS TANK IS INDEED FULL. TRYING TO TOP THE GAS TANK (TO GET THE FUEL GAUGE TO SHOW FULL) CREATES TOXIC AND POLLUTING GAS SPILLS THAT HARM THE PEOPLE NEARBY AND THE ENVIRONMENT. I FILED A CASE NUMBER WITH MY DEALER AND TOYOTA ON 10/18/2019. TOYOTA KNOWS OF THIS PROBLEM, NO SOLUTION FORTHCOMING AS OF NOW 12/22/2019.
MY 2019 RAV4 XSE, PURCHASED IN MAY 2019, GAS TANK REFUELING ALWAYS AUTOMATICALLY STOPS PREMATURELY AT FUEL GAUGE 1/3 TO 3/4 FULL. THIS HAS OCCURRED WITH EVERY REFUELING SINCE THE FIRST FUELING WHEN THE CAR WAS NEW. THE PROBLEM REDUCES THE EFFECTIVE RANGE ON ONE TANK OF NORMALLY DISPENSED GAS BY 100 - 200 MILES. FILLING VERY VERY SLOWLY TO COAX THE TANK TO ACCEPT A PROPERLY FULL FILL CAN CAUSE NO AUTOMATIC SHUTOFF OF THE GAS PUMP TO OCCUR, WHICH CAN RESULT IN EXCESSIVE FUMES OR OVERFILLING.
FUEL TANK FOR THIS 2019 RAV4 HYBRID WILL NOT ACCEPT FULL TANK OF GAS. ONE MUST TOP OFF AND POTENTIALLY SPILL FUEL TO GET IT TO AN ACCEPTABLE RANGE. TANK CAPACITY IS 14.5 GALLONS WITH RANGE OF APPROXIMATELY 550-580 MILE. ONLY CAN HAVE GAS FILL TO ABOUT 9 GALLON WITH RANGE OF 360 MILES. THIS IS VERY UNFORTUNATE FOR A OTHERWISE GOOD CAR. IT HAS BEEN ON GOING SITUATION GETTING WORSE SINCE LAST YEAR.
TL* THE CONTACT RENTED A 2019 TOYOTA RAV4. WHEN THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE IN REVERSE, THE GEAR SHIFTER CAME OUT OF THE TRANSMISSION BOX. THE CONTACT QUICKLY PLACED THE GEAR SHIFTER BACK IN THE TRANSMISSION BOX AND NOTIFIED THE RENTAL FACILITY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT WAS STILL WAITING TO SWITCH OUT THE VEHICLE WITH THE RENTAL COMPANY. THE CONTACT WAS UNSURE IF THE RENTAL COMPANY NOTIFIED THE DEALER AND MANUFACTURER. THE FAILURE MILEAGE WAS 5,218. THE VIN WAS UNKNOWN.
IMPOSSIBLE TO FILL GAS TANK TO CAPACITY. WHEN TANK REPORTED AS UNDER 1/4 CAN ONLY ADD 7-8 GALLONS. WILL ONLY FILL TO 7/8 OF A TANK PER THE GAUGE. ONLY WAY TO FILL TANK FULL IS TO TOP IT OFF. OCCURS AT EVERY FILL UP. WE REPORTED THIS TO BOTH TOYOTA AND THE DEALER. WE BROUGHT THE CAR IN FOR SERVICE REGARDING THIS ISSUE MORE THAN ONCE. THEY ACKNOWLEDGED THE ISSUE BUT HAVE DONE NOTHING TO FIX IT. RUNNING OUT OF FUEL MAY RESULT IN AN ACCIDENT OR LEAVE DRIVERS STRANDED ON THE SIDE OF A BUSY OR DESERTED ROAD CREATING A SAFETY HAZARD. RUNNING OUT OF FUEL MAY DAMAGE THE VEHICLES, INCLUDING THEIR FUEL SYSTEM COMPONENTS. THE OWNER'S MANUAL WARNS THAT IF THE SUBJECT VEHICLES RUN OUT OF FUEL OR THE FUEL IS TOO LOW, THE HYBRID SYSTEM MAY NOT BE ABLE TO START. THE FUEL TANK DEFECT CREATES ENVIRONMENTAL AND SAFETY HAZARDS BY CAUSING DRIVERS TO 'TOP OFF' (RESTART A FUEL PUMP AFTER IT HAS AUTOMATICALLY SHUT OFF) THE FUEL TANK TO TRY AND ACHIEVE A COMPLETE FILL-UP. TOPPING OFF CAUSES HAZARDOUS GAS SPILLS CREATING A DANGER TO THE DRIVER, THE ENVIRONMENT AND THE VEHICLE. AS A RESULT, THE FUEL TANK DEFECT INCREASES THE ENVIRONMENTAL IMPACT OF THESE HYBRID VEHICLES BY INCREASING THE NUMBER OF TRIPS CONSUMERS MUST MAKE TO REFUEL AND CAUSING ENVIRONMENTAL HARM RELATED TO FUEL EVAPORATION AND SPILLAGE (CAUSING BOTH GROUNDWATER CONTAMINATION AND EMISSION OF GASOLINE VAPOR).
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT THE EXTERIOR REARVIEW MIRRORS SHOOK AND RATTLED. ALSO, WHILE DRIVING, IT LOOKED AS IF TWO VEHICLES WERE SHOWN IN THE MIRRORS EVERY TIME. THE DRIVER'S SIDE REARVIEW MIRROR WAS ESPECIALLY AFFECTED. THE CONTACT'S VISION REMAINED BLURRED WHILE USING THE MIRROR. THE VEHICLE WAS TAKEN TO TOYOTA OF NORTH SCRANTON (3400 N MAIN AVE, SCRANTON, PA 18508, (570) 489-7584), BUT WAS NOT DIAGNOSED OR REPAIRED BECAUSE THEY STATED THE FAILURE WAS A "MANUFACTURER'S DEFECT". THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 1,921.
FUEL TANK WON'T FILL ALL THE WAY. WHEN GAS PUMP CUTS OFF, TANK IS ONLY PARTIALLY FILLED. RANGE AVAILABLE IS FAR SHORT OF ADVERTISED RANGE. CAN HOLD PUMP LEVER ON, BUT THIS IS A SAFETY ISSUE NO MATTER WHAT STATE YOU'RE IN. TOYOTA DEALERSHIP GIVES RUNAROUND WITHOUT REALLY SEEMING INTERESTED IN FIXING THE PROBLEM. THIS IS THE SAME PROBLEM MANY OTHER "FUEL" ENTRIES ARE CITING. IT'S BEEN LIKE THIS SINCE PURCHASE IN APRIL. I USED APRIL AS DATE HAPPENED. (BELOW). IT HAS BEEN 7 MONTHS AND TOYOTA IS STILL IGNORING THE PROBLEM. HAVE COMPLAINED TO DEALER AT LEAST TWICE.
SINCE PURCHASING 2019 RAV4 HYBRID XLE IN APRIL 2019, FUEL TANK DOES NOT FILL TO CAPACITY. FUEL PUMP (REGARDLESS OF WHICH GAS STATION I AM AT) SHUTS OFF SEVERAL GALLONS SHORT OF FILLING THE GAS TANK AND THE FUEL INDICATOR ON THE DASHBOARD INDICATES APPROXIMATELY 3/4 FULL. THIS OCCURS EVERY TIME THE VEHICLE IS FUELED. UNABLE TO ATTAIN FUEL RANGE FOR THE VEHICLE DUE TO FUEL TANK UNABLE TO BE FILLED TO CAPACITY UNLESS I FORCE EXTRA GAS IN THE CAR BY CONSISTENTLY TRYING TO "TOP OFF" TO FILL WITH MORE GAS (AS THERE IS STILL EXTRA CAPACITY UPON THE PUMP CLICKING OFF AT FIRST). CONTACTED TOYOTA ABOUT THE ISSUE IN JULY 2019 AND DECEMBER 2019 BUT NO RESOLUTION OR EXPLANATION WAS PROVIDED ON WHY THIS ISSUE IS OCCURRING.
FUEL TANK WILL NOT FILL TO FULL (14.5 GAL) CAPACITY. FUEL TANK WILL ONLY ACCEPT 10.5 GALS.
THE FUEL TANK IS EITHER UNABLE TO FILL TO THE RATED CAPACITY OR IS OUT OF CALIBRATION. THIS CAUSES THE STATION PUMP TO STOP PROVIDING FUEL BEFORE THE TANK IS FULL. IN ORDER TO OBTAIN ANYWHERE NEAR A FULL TANK OF GAS YOU MUST IGNORE THE PUMPS AUTOMATIC SHUTOFF AND GUESS AS TO WHEN TO STOP. THIS IS CLEARLY A SAFETY ISSUE AS NOT KNOWING WHEN TO STOP CAN CAUSE FUEL TO SPILL FROM THE VEHICLE. THIS HAS BEEN HAPPENING SINCE THE FIRST FILL UP OF THE VEHICLE IN APRIL OF 2019 AND CONTINUES TO THIS DAY (SEPTEMBER 2019). TOYOTA HAS REPLACED THE FUEL SENDING UNIT BUT THE ISSUE STILL PERSISTS. THEY HAVE NOT ISSUED ANY SERVICE BULLETINS OR WARNINGS REGARDING THIS ISSUE BUT CLAIM IT IS WIDESPREAD FOR THE 2019 RAV4 HYBRID. THEY ALSO CLAIM NO MORE REPAIR ATTEMPTS WILL BE MADE AS THEY DO NOT KNOW WHAT THE ISSUE IS OR HOW TO FIX IT.
THE 2019 RAV4 HYBRID LIMITED I PURCHASED IN APRIL OF 2019 HAS NEVER ALLOWED ME TO COMPLETELY FILL THE TANK BEYOND 8/10'S FULL BEFORE THE FUEL NOZZLE CLICKS OFF. AS THE FUEL IS USED UP, THE FUEL GAUGE INACCURATELY INDICATES EARLIER THAN NECESSARY THAT THE VEHICLE IS RUNNING OUT OF FUEL. MANY OWNERS HAVE REGISTERED THEIR FRUSTRATIONS ABOUT THIS ISSUE ON CARGURUS.COM AND RAV4WORLD.COM SINCE THE ISSUE FIRST BECAME APPARENT FOLLOWING THE INITIAL SALES OF THE 2019 RAV4 HYBRID. I HAVE NOT FOUND ONE INSTANCE WHERE ANYONE IS NOT HAVING THIS ISSUE WITH THERE 2019 RAV4 HYBRID.
WHEN THE TANK REGISTERS EMPTY, IT ONLY FILLS ABOUT 9/10 GALLONS BEFORE THE PUMP SHUTS OFF AND I DON'T GET THE FULL MILEAGE RANGE. I HAVE TAKEN IT INTO TOYOTA DEALER AND HAVE BEEN IN CONTACT WITH TOYOTA CUSTOMER SERVICE. I PURCHASED MY VEHICLE NEW '19. WHEN I PICKED UP MY VEHICLE UP THE GAS DISPLAY NEEDLE REGISTER PAST 'F' (A NORMAL SIGNAL ON MOST CARS) AND THE CAR'S RANGE REGISTERED 548 MILES TO EMPTY. THAT WAS THE LAST TIME I EVER SAY THESE HIGH DISPLAYS NUMBERS. AT MY FIRST FILL UP, THE TANK DISPLAYED 3/4 FULL AT SHUTOFF AND RANGER AT 430ISH. THE SUBSEQUENT FUEL FILLS CONTINUED NEAR THESE LOW NUMBER. I CONTACTED THE DEALER ABOUT MY OBSERVATION AND I WAS TOLD THAT THIS IS JUST HOW HYBRIDS WORK. I THEN CONTACTED TOYOTA'S CUSTOMER SERVICE AND BEGAN A CASE FILE. AFTER SEVEN MONTHS OF WORKING WITH THE TOYOTA DEALERSHIP IN SALEM OREGON AND TOYOTA'S CUSTOMER SERVICE DEPARTMENT, THEY FINALLY AGREED TO TESTED MY VEHICLE FOR THE FUELING PROBLEM. AT THAT POINT, THE DEALERSHIP FINALLY ACKNOWLEDGED THAT THERE WAS A PROBLEM. AT THAT POINT, I BEGAN THE PROCESS OF A BUYBACK FOR MY CAR WITH TOYOTA. WITHIN TWO DAYS, I WAS INFORMED THAT THEY WERE GOING TO SWITCH OUT MY GAS TANK FOR A NEW GAS TANK THAT WAS MADE OVERSEAS. I WAS TOLD THAT WOULD SOLVE THE PROBLEM. AFTER RECEIVING MY NEW GAS TANK, THE NEW TANK STARTED TO EXHIBIT THE SAME DIFFICULTIES AS THE LAST TANK. I'M NOW BACK AT SQUARE ONE. I BEGAN COLLECTING DATA AGAIN ABOUT THE FUELING PROBLEM. THIS TIME, THE TANK WAS FEELING A BIT HIGHER THAN 3/4 AND SOMETIMES EVEN NEARING THE'F' LEVEL, BUT THE RANGE NEVER MOVED PAST 460 (TOYOTA ADVERTISED THAT MY CAR WOULD RECEIVE 550+ RANGE MILES ON A FULL TANK). AS I TRACKED MY FUELING PROBLEM, I NOTICE THAT WHEN MY VEHICLE WAS ONLY TAKING IN 9 TO 10 1/2 GALLONS FROM 'EMPTY' TO 'F'. I'M CONCERNED FOR MY SAFETY BY NOT KNOWING HOW MUCH FUEL IN HAVE IN MY VEHICLE.
PURCHASED 2019 RAV4 HYBRID 4/2019. ON WINDING ROADS USING LOW BEAMS, LIT UP DISTANCE IS ABRUPTLY AND SEVERELY SHORTENED AS THE ROADWAY DIPS AND TURNS. THESE HEADLIGHTS ARE UNSAFE, IN MY OPINION. SANTA CRUZ,CA HAS MANY SUCH ROADS, INCL. HWY. 17, AND USING HIGH BEAMS IS NOT ALWAYS AN OPTION. IT WAS UNNERVING DRIVING THIS VEHICLE THE FIRST NIGHT THAT I OWNED IT, AND STILL IS.
CONDITION 1 : HEAVY THUMPING IN REAR DRIVELINE WHEN COMING TO A NEAR STOP, IN TRAFFIC OR PARKING CAUSING VEHICLE LURCH FORWARD, AS IF HIT FROM BEHIND FROM BEHIND? SUCH CAN BE HEARD AND FELT BY OCCUPANTS IN VEHICLE. CONDITION 2: WHEN COMING TO A NEAR STOP WHEN ACCELERATING BACK AGAIN VEHICLE DELAYS DOWN SHIFT CAUSING MOMENTARY HESITATION BEFORE RESPONDING DO TO LAPSE IN TRANSMISSION GEARING TO FIND PROPER GEAR RESPONCE WHICH LEAVES A SECOND OR TOO HESITATION UPON RE-ACCELERATION IN TRAFFIC CONDITION. CONDITION 1: ABOVE IS DUE TO UN-COUPLING AND COUPLING OR READ DRIVELINE WHEELS TO MAINLY MILEAGE RATING. WHICH CREATES A FEELING OF HEAVY WEAR AND TEAR TO PLACED UPON DRIVELING COMPONENTS. VEHICLES IN QUESTION GAS POWERED MODELS ONLY FOR FURTHER INFORMATION LOOK UPON TOYOTA DRIVERS FORUM AND EDMONTON'S CUSTOMER COMPLAINTS. CONDITION ON GOING, CONTACTED BOTH DEALER AND TOYOTA DIRECT, DEALER HAD NO IDEA WHAT I WAS TALKING ABOUT NOR DID TOYOTA, THIS CONDITION IS NOT ISOLATED TO MY CAR, THERE ARE MANY OF SAME ON SITES MENTIONED WITH SAME ISSUES
I LEASED A NEW 2019 TOYOTA RAV4 XLE IN APRIL AND SINCE THAT DAY HAVE HAD ISSUES. IF YOU ARE STOPPING AND THEN GO TO PUSH THE GAS AGAIN, YOU WILL LURCH FORWARD. ALSO IF YOU EASE OFF THE BREAK, IT WILL ROCK BACK AND FORTH. I DESCRIBE IT LIKE TRYING TO DRIVE A STICK SHIFT WHEN YOU DON'T KNOW HOW TO USE THE CLUTCH. ALSO IF YOU STOP AND GO TO TURN INTO TRAFFIC OR LEFT ACROSS AN INTERSECTION, IT WILL DELAY AND NOT GO FAST ENOUGH AND THEN YOU PUSH HARDER AND IT ROCKETS FORWARD. I HAVE EXPERIENCED 3 NEAR ACCIDENT SITUATIONS DUE TO THIS DELAY. I CALLED MY DEALERSHIP ABOUT THE ISSUE AND THEY SAID THEY DIDN'T KNOW ANYTHING ABOUT IT. I SPOKE TO THE CUSTOMER RELATIONS MANAGER AND HE SAID THE CAR NEEDS TO LEARN MY DRIVING HABITS, IT COULD TAKE UP TO 10K MILES, AND THAT IT'S NORMAL. I TOLD HIM I WASN'T HAPPY AND WANTED OUT OF THE VEHICLE AS IT'S A SAFETY ISSUE, UNCOMFORTABLE, AND KIND OF SCARY. HE TOLD ME I SIGNED A CONTRACT AND THERE WASN'T ANYTHING THEY COULD DO. I CALLED AND INFORMED TOYOTA CORPORATE. I BROUGHT THE CAR IN FOR A FULL DIAGNOSIS IN JUNE. THEY SAID EVERYTHING WAS NORMAL. I BROUGHT IT IN AGAIN IN OCTOBER. THEY DID THE SOFTWARE UPDATE. THE CAR DROVE BETTER FOR ABOUT 3-4 WEEKS AND STARTED UP AGAIN. I CALLED AND SCHEDULED TO BRING IT IN NOVEMBER. THEY SAID THE SOFTWARE UPDATE HADN'T TAKEN FULLY AND NEEDED TO BE RE-RUN. I LEFT AND STILL HAD THE ISSUE. I CALLED TOYOTA CORPORATE AGAIN AND STARTED THE PROCESS FOR LEMON LAW AND THE HAD MY CAR FOR 3 DAYS. THEY COULD NOT GET THE CAR TO RE-CREATE THE ISSUES AND SO THEREFORE THERE IS NOTHING THEY CAN DO AND THEY WILL NOT BE SENDING OUT THE CORPORATE MASTER TECHNICIAN. THEY SAID THE 1-2 SECOND DELAYS ARE NORMAL FOR THE COMPUTER WHILE IT TRIES TO DETERMINE IF IT SHOULD SHIFT UP OR DOWN.
PUCHASED AUTO 3/20/19 AND WITHIN A FEW MILES NOTICED THE TRANSMISSION "JUMPED" WHEN SLOWING DOWN AND THEN ACCELEREATING WITHOUT COMING TO A COMPLETE STOP (AS SOMEONE TURNING AHEAD OF YOU AND YOU SLOW DOWN BEFORE GETTING TOO CLOSE). BY "JUMPING" IT IS LIKE THE AUTO LURCHES FORWARD (DROPS A GEAR?). I DON'T NOTICE THIS AS MUCH WHEN ACCELERATING AFTER A FULL AND COMPLETE STOP. AT FIRST I THOUGHT I MIGHT BE HEAVY FOOTED FOR THE NEW CAR, BUT THIS HAS NOT BEEN THE CASE SINCE I AM NOW VERY AWARE AND TRY VERY HARD TO ACCELERATE GENTLY. I HAVE READ MANY REPORTS ONLINE OF THIS SAME PROBLEM, BUT I WANTED MY OPINION TO BE WITH THE SAFETY ORGANIZATION, NOT AN ONLINE COMPLAINT SITE.
ADVENTURE TRIM OF 2019 TOYOTA RAV4 MAKES AN ABNORMAL GROANING/BUZZING SOUND WHEN ACCELERATING. SOUND OCCURS BETWEEN 20-30 MPH WHEN AWD SYSTEM DISCONNECTS REAR WHEELS. A VIDEO RECORDING HAS CAPTURED THIS SOUNDS ON TWO SEPARATE OCCASIONS.
I EXPERIENCED SEVERAL NEAR MISSES RELATED TO TWO ADAS FEATURES AS I RENTED THIS NEW RAV4 IN ATLANTA. FIRSTLY, THE LANE-CENTERING FEATURE ACTIVELY TRIED TO GUIDE MY VEHICLE OUT OF ITS LANE WHILE DRIVING ON THE HIGHWAY. THIS TYPICALLY OCCURRED WHEN DRIVING ACROSS OVERPASSES WHERE THE PAVEMENT TYPE TRANSITIONED. THE LEFT AND RIGHT LANE MARKINGS WERE PRESENT ON THE PAVEMENT THROUGHOUT THESE EVENTS. THE STEERING WHEEL MOVED WITH FORCE AND SPEED--HAD MY REACTION TIME BEEN HALF A SECOND LONGER, I WOULD HAVE STRUCK VEHICLES NEXT TO ME. SECONDLY, THE VEHICLE'S FULL-RANGE ADAPTIVE CRUISE CONTROL BRAKED ABRUPTLY, ESPECIALLY AT LOWER SPEEDS, ON NEARLY EVERY OCCASION WHERE HIGHWAY/CITY TRAFFIC SLOWED OR STOPPED. I WAS NEARLY REAR-ENDED DUE TO THE JERKY ACTIONS OF THE SYSTEM. THE VEHICLES IN FRONT BRAKED SMOOTHLY DURING THESE EVENTS--ONLY MY VEHICLE SLAMMED ON ITS BRAKES WHEN IT COULD HAVE LIGHTLY APPLIED THEM TO SLOW DOWN SAFELY. IT APPEARS THAT TOYOTA MIGHT HAVE MY DATA FROM 3/13/2019, SINCE A STICKER ON THE OVERHEAD CONSOLE STATES: "VEHICLE DATA TRANSMISSION IS ON! YOUR VEHICLE WIRELESSLY TRANSMITS LOCATION, DRIVING AND VEHICLE HEALTH DATA TO DELIVER YOUR SERVICES AND FOR INTERNAL RESEARCH AND DATA ANALYSIS..." I HOPE THAT NHTSA CAN WORK WITH TOYOTA TO EXAMINE THESE RECORDS AND IMPROVE THESE SYSTEMS.
WHEN WE FIRST PURCHASED THE VEHICLE, WE USED TO BE ABLE TO FILL IT UP ALL THE WAY AND COMPLETELY NOW YOU CAN'T FILL IT UP ALL THE WAY. WHEN WE FIRST BOUGHT THE CAR, WE WERE ABLE TO GET ABOUT 450 MILES WITH A FULL TANK OF FUEL. NOW, WHEN WE GO TO FILL UP, WE ONLY GET ABOUT 350 MILES FOR A FULL TANK WHEN FILLING UP THE TANK DOESN'T ALLOW US TO FILL THE TANK UP COMPLETELY THIS IS VERY UNUSUAL! *TR
GRINDING FROM TRANSFER CASE AT 2000 MILES AT 20 - 25 MPH
YOU CAN HEAR WIND WHEN DRIVING YOUR VEHICLE. WHEN YOU GET UP TO 50 MILES PER HOUR IS WHEN U CAN HEAR IT GOOD. ALSO YOU CAN SMELL FREON. I REPORTED THIS TO MY DEALERSHIP WITHIN TWO WEEKS OF PURCHASE.
GRINDING NOISE FROM TRANSFER CASE WHEN ACCELERATING OR DECELERATING AROUND 20-40 MPH. VEHICLES HAS A DRIVELINE LINE DISCONNECT ASSEMBLY THAT SEEMS TO GRIND DUE TO IMPROPER CLEARANCES. WE ARE NOT SURE HOW LONG THIS DEFECTIVE DRIVELINE DISCONNECT WILL HOLD UP.
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. WHILE DRIVING AND/OR STOPPING THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED, THE CONTACT HEARD AN ABNORMAL SCRATCHING NOISE COMING FROM THE FRONT OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ORLAND TOYOTA (8505 W 159TH ST, TINLEY PARK, IL 60487, (708) 336-7288) AND OAK LAWN TOYOTA (4320 95TH ST, OAK LAWN, IL 60453, (708) 423-5200) TO BE DIAGNOSED, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 500.
SINCE I PURCHASED THIS VEHICLE 2/16/2019 ME AND MY HUSBAND BEEN SMELLING FREON OR ANTIFREEZE. THIS HAS BEEN REPORTED TO SERVICING EVERY TIME THE VEHICLE GET SERVICED BUT WITH LITTLE OR NO ASSISTANCE.
VEHICLE MAKES A GRINDING/WINDING/LURCHING NOISE WHILE ACCELERATING, BRAKING AND DURING NORMAL DRIVING. PROBLEM GETS WORSE EVERY DAY.
TRANSMISSION HARD SHIFTING COMING TO A FULL STOP AND THE LURKING JERK WHEN NOT FULLY STOPPING AND THEN PRESSING GAS
A VERY SIGNIFICANT "LURCHING" ALMOST"STALLING" IS VERY APPARENT AS THE COMPLAINTS INDICATE. IN ADDITION, THE TRANSMISSION STARTS IN 4TH GEAR...NOT 1ST GEAR FROM A DEAD STOP. I WOULD CONSIDER THIS A SAFETY ISSUE. HAS BEEN AN ISSUE FROM DAY 1 OF CAR PURCHASE. VEHICLE NOW HAS 22,000 MILES ON IT
2019 RAV 4 XLE PREMIUM I PURCHASED A YEAR AGO CONTINUES TO LURCH WHEN SUDDENLY ACCELERATING FROM A ROLLING STOP. AN EXAMPLE IS WHEN PULLING UP TO A RED LIGHT AND THE LIGHT SUDDENLY TURNS GREEN, I'LL TAKE MY FOOT OF THE BRAKE AND TAP THE GAS AND THE CAR HESITATES THEN ACCELERATES. THIS MOTION JERKS ME AND OTHER PASSENGERS IN OUR SEATS.
The contact owns a 2019 Toyota Rav4. The contact stated while driving 40 MPH, the vehicle was making an abnormal humming and grinding sound. There were no warning lights illuminated. The contact received a recall notification for an unknown recall in regards to a humming sound coming from the transfer case of the vehicle; however, the dealer diagnosed that no issues were found and informed the contact that the recall repair did not need to be completed on the vehicle. The contact stated that the failure had been recurring while driving and he had been hearing abnormal bumping sounds from underneath of the vehicle. The dealer was made aware of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 3.