2004 Toyota Sienna Complaint Log

THE DRIVER'S SIDE SLIDING DOOR ON MY 2004 TOYOTA SIENNA BEGAN TO GET STUCK WHEN IN THE AUTOMATIC POSITION OVER A TWO MONTH PERIOD. THEN WE HAD AN INCIDENT WHERE THE DOOR WOULD NOT CLOSE. WE HAVE TAKEN THE MINIVAN TO A TOYOTA DEALER AND THEY HAVE SAID THE WHOLE MOTOR HAS TO BE REPLACED, WHICH IS $1700 INCLUDING LABOR. I AM NOW AWARE THAT THIS IS A COMMON PROBLEM FOR THAT YEAR'S MODEL, WHICH WOULD IMPLY THAT IT IS NOT JUST NORMAL WEAR AND TEAR, BUT A DEFECTIVE PART OR A DEFECTIVE DESIGN. GIVEN THE COST OF THE REPAIR WE HAVE DECIDED NOT TO HAVE THE PROBLEM FIXED, BUT WILL RATHER USE THE MINIVAN WITH ONLY ONE OPERATIONAL DOOR. *TR

THIS VEHICLE HAS TWO ELECTRIC SIDE DOORS, MOVE THE TWO WIRES RUNNING OUT THE DOOR. IN STATES WHERE A LOT OF SNOW, SALT DESTROYS THE CABLES AND THEY BREAK EASILY. WHEN I TRY TO BUY THE CABLES, IT'S ALMOST IMPOSSIBLE BECAUSE THE TOYOTA DEALER ONLY SELL THE COMPLETE ELECTRICAL MACHINERY. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE ATTEMPTING TO OPEN THE HATCHBACK, IT FAILED TO FULLY OPEN. THE CONTACT HAD TO APPLY FORCE TO THE LID IN ORDER FOR IT TO FULLY OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT STATED THAT THERE WAS A NOISE COMING FROM THE FRONT DRIVER SIDE DOOR AND THE DOOR OPENED FURTHER THAN NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE DOOR ARM NEEDED TO BE WELDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

2004 SIENNA, THE RIGHT SIDE SLIDING DOOR CABLE COATING IS BRAKING DOWN. THE DOOR IS NOT CLOSING PROPERLY AND IS HARD TO MOVE IN EITHER DIRECTION MANUALLY. STILL INVESTIGATING ISSUE TO SEE IF REPAIRS ARE POSSIBLE OR IF NEW ASSEMBLY WILL BE REQUIRED. CONCERNED ABOUT SAFETY OF DOOR OPERATION AS MANY OTHERS. WE HAVE STOPPED USING THAT DOOR AT THIS TIME. *TR

REAR HATCH STRUTS SUDDENLY FAILED TO HOLD REAR HATCH UP, COMING DOWN ON PEOPLE WHEN THEY ARE REMOVING CONTENTS FROM THE REAR COMPARTMENT OF THE VEHICLE. REAR HATCH IS HARD TO OPEN AS WELL. *TR

THE DRIVERS SEAT BELT IS STUCK IN THE EXTENDED POSITION AND WILL NOT RETRACT. DEALERSHIP SAID THE RETRACTION MECHANISM IS BROKEN AND THE PART COSTS $400. I'VE READ ABOUT MANY OTHER OWNERS HAVING THE SAME PROBLEM. WHEN WILL SOMETHING LIKE THIS BE RECALLED. IT IS A REAL SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED AS SHE ATTEMPTED TO OPEN THE PASSENGER'S SIDE AUTOMATIC DOOR, THERE WAS A GRINDING SOUND. THE DOOR WOULD REGULARLY OPEN SMOOTHLY BUT THE DOOR THEN BEGAN TO OPEN AND SHUT SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND/OR REPAIRS. THE CONTACT STATED THE DOOR WAS NO LONGER BEING UTILIZED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,006. UPDATED 10/21/10. *LJ THE CONSUMER STATED THE DEALER REFUSED TO REPAIR THE VEHICLE. UDDATED 10/26/10*JB

I AM THE ORIGINAL OWNER OF A TOYOTA SIENNA LE 2004 THAT CURRENTLY HAS 58K MILES AND IS KEPT IN GARAGE UNDER COVER. RECENTLY I NOTICED THAT THE DASHBOARD STARTED TO CRACK IN SEVERAL PLACES. THE CRACKS OPENED IN THE PLASTIC TOP OF THE DASHBOARD OVER THE CLOCKS PANEL AND NEAR THE AIR CONDITIONER EXITS. I WANT TO KNOW IF THERE IS ANY RECALL FROM TOYOTA USA COMPANY REGARDING THIS MATTER OR IF THIS DEFECT HAS BEEN REPORTED BY ANY OTHER CONSUMERS WITH THIS MODEL OF TOYOTA VEHICLE. I WOULD APPRECIATE YOUR INVESTIGATION AND NOTIFY ME OF ANY INFORMATION YOU FIND. *TR

REGARDING A 2004 TOYOTA SIENNA XLE. SLIDING DOOR ON DRIVER SIDE DOOR WILL NOT OPEN PROPERLY. SLIDING DOOR CABLE SNAPPED UNDER NORMAL USAGE -- OPENED THE DOOR UP THIS MORNING AND IT SNAPPED. TOYOTA HAS TSB EL004-004 FOR THE ISSUE, BUT NO RECALL. THE TSB IS VALID FOR 3 YRS/36K MILES. MY VEHICLE HAS OVER 100K MILES. CALLED TOYOTA CUSTOMER SUPPORT AND RECORDED A COMPLAINT. TOYOTA WILL NOT OFFER AN FINANCIAL ASSISTANCE FOR THIS REPAIR WHICH WILL COST $1500-2000. *TR

I HAVE A 2004 TOYOTA SIENNA (LE), BOTH MY SLIDING DOORS WILL NOT OPEN FROM INSIDE OR OUTSIDE, I CONTACTED THE DEALER AND THEY SAID THEY COULD FIX THE PROBLEM FOR APPROXIMATELY $2200. THIS IS A SERIOUS SAFETY CONCERN OF MINE AND I NEED TO KNOW IF THEIR IS ANY TYPE OF RECALL ON THE ON THE SLIDING DOORS, OR WHAT COURSE OF ACTION CAN I TAKE BESIDES PAYING THE DEALER $2200 TO CORRECT THIS PROBLEM. I'VE READ ONLINE NUMEROUS COMPLAINTS ON THIS SIMILAR SITUATION WITH THESE SLIDING DOORS, AND THE DEALERS ARE TELLING ITS CUSTOMERS THE SAME THING AS THEY TOLD ME. AGAIN, I PERSONALLY FEEL THIS IS A SERIOUS SAFETY CONCERN FOR A LIFE WHEN YOU CANNOT OPEN THESE DOORS TO SAFETY. *TR

2004 TOYOTA SIENNA - AIR CONDITIONING COMPRESSOR BLOWS CAUSING ALARMING NOISES WHILE DRIVING. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT WAS OPENING ONE OF THE VEHICLE DOORS WHEN SHE HEARD A LOUD POP NEAR THE DOOR HINGE. THE NOISE WOULD OCCUR WHENEVER THE DOOR WAS OPENED OR CLOSED. THE DEALER ADVISED THAT THE DOOR WOULD NEED TO BE REPLACED TO CORRECT THE NOISE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 46,500.

2004 TOYOTA SIENNA XLE LTD PASSENGER SLIDING DOOR CAME OFF SLIDING DOOR TRACK AFTER CABLE, AND AS I WAS TOLD, SLIDING DOOR MOTOR FAILED. DOOR WAS HANGING OPEN AND WAS UNABLE TO BE MOVED FROM THIS OPEN POSITION THIS WAS IN PARKING LOT CLOSE TO HOME WITH CHILDREN IN THE REAR SEATS. AFTER MANY HOURS I WAS ABLE TO FREE THE DOOR BY DISMANTLING SEVERAL COMPONENTS AND DIS-CONNECTING THE CABLE ASSEMBLY AND MOVING THE DOOR TO THE CLOSED POSITION (BUT STILL UNATTACHED BY THE CABLE OR SLIDE ROLLERS). I THEN HAD TO DUCT TAPE AND ROPE THE DOOR AND CAR CLOSED AND "LIMPED" HOME (A FEW MILES) WHERE IT WAS TOWED TO DEALERSHIP. VAN HAD TO BE FURTHER DUCT TAPED AND FLATBED TOWED TO DEALERSHIP WERE I WAS TOLD TOYOTA ONLY WARRANTIES/GUARANTEES DOORS AND OTHER ITEMS FOR 36,000 MILES. THE CHARGE WOULD BE $1500-$1600. THIS IS A HUGE DEFECT AND SAFETY ISSUE THAT UPON SOME INVESTIGATION IS NOT AT ALL UNCOMMON WITH THE SIENNA. *TR

A 7-YEAR OLD BOY WAS CLIMBING FROM THE BACK SEAT TO THE DRIVERS SEAT OF A 2004 TOYOTA SIENNA MINIVAN. HE WAS THE ONLY PERSON IN THE VAN AT THE TIME, THE VAN WAS NOT RUNNING, THERE WERE NO KEYS IN THE IGNITION.. YET SOMEHOW, THE VAN'S TRANSMISSION WAS TAKEN OUT OF PARK AND PUT INTO GEAR. AS THE PARKING BRAKE WAS NOT SET, THE VAN ROLLED BACKWARDS DOWN THE DRIVEWAY, THROUGH A FENCE AND INTO A RAVINE WITH THE CHILD INSIDE. THE CHILD ALSO USED THE STEERING WHEEL DURING THE EVENT (WHICH SHOULD NOT BE POSSIBLE). NO ONE WAS HURT, BUT DAMAGE TO THE VEHICLE AND THE PROPERTY IS EXTENSIVE. IT IS UNCLEAR AS TO WHY THE TRANSMISSION AND STEERING COLUMN LOCK FAILED ON THIS VAN OR IF THIS IS AN ISOLATED DEFECT. AFTER THE ACCIDENT, THE TRANSMISSION LOCK APPEARS TO BE WORKING NORMALLY. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE SPARE TIRE CARRIER CABLE HAD RUSTED AND THE SPARE TIRE WAS DANGLING UNDER THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V160000 (STRUCTURE) IN 2010. THE CONTACT ALSO STATED THAT THE DEALER CUT THE CABLE AND RESET THE SPARE TIRE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS REPAIRED PROPERLY AND THERE WOULD BE NO OTHER REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 115,000. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED, THE CONTACT ACTIVATED THE OPENING OF THE PASSENGER SIDE AUTOMATIC SLIDING DOOR AND HEARD A CRACKLING NOISE COMING FROM THE DOOR AREA. THE DOOR FAILED TO CLOSE WHEN ENGAGING THE AUTOMATIC DOOR MECHANISM. THE DOOR WAS CLOSED MANUALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THAT THE AUTOMATIC DOOR MOTOR WOULD NEED TO BE REPLACED AT THE COST OF $2,000. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 105,000.

AT 66,000 MILES, MY 2004 TOYOTA SIENNA DRIVER SIDE FRONT DOOR BEGAN MAKING A POPPING SOUND. IT IS BROADLY KNOWN BY TOYOTA THAT THIS IS A DEFECT IN CONSTRUCTION AND WHILE THERE IS NOT A RECALL, THEY HAVE EXTENDED THE WARRANTY FOR THIS PROBLEM TO 6 YEARS OR 1000,000 MILES. THIS PROBLEM MANIFESTED ITSELF ONE WEEK AFTER THE CAR'S 6 YEAR PURCHASE DATE. TOYOTA CORPORATION REFUSED TO REPLACE THE DOOR. I WENT TO SEVERAL DEALERSHIPS AND FOUND ONE THAT SAID THAT TOYOTA AGREED THAT THE DOOR WOULD BE REPLACED ( WITH A NEWLY DESIGNED DOOR ) AND I WOULD HAVE TO PAY HALF OF THE PRICE: $1,700.00 . ISUBSEQUENTLY CANVASSED BODY SHOPS AND MECHANICS IN THE LOCATION OF THE DEALER IN QUESTION AND FOUND OUT THAT THEY KNEW OF MANY VEHICLES WITH THE SAME PROBLEM AND THAT THEY KNEW THAT DEALERSHIPS IN THE AREA WERE FIXING THE PROBLEM WITHOUT CHARGE FOR PEOPLE LIKE ME WHOSE WARRANTIES HAD EXPIRED. I AM IN THE PROCESS OF RENEGOTIATION WITH THE DEALER REGARDING THE REPAIR. IN ANY CASE, THIS IS MY LAST TOYOTA. *TR

TOYOTA SIENNA 2004 WITH ONLY 62,000 MILES PRESENTS KNOCKING NOISE WHEN OPERATING THE STEERING WHEEL, ALSO REQUIRING EXCESSIVE CORRECTION WHEN DRIVING THE VEHICLE IN HIGHWAYS. REQUESTED FIX DURING EXTENDED WARRANTY SOLD BY TOYOTA ITSELF. CLAIM WAS DENIED. *TR

REAR MANUAL LIFTGATE ON 2004 TOYOTA SIENNA UNEXPECTEDLY CLOSES. TOYOTA WAS SUPPOSED TO HAVE EXTENDED THE WARRANTY ON LIFTGATE TO 6 YEARS UNLIMITED MILEAGE BUT NOW REFUSE TO CORRECT PROBLEM. CONTACTED THEM BEFORE THE 6 YEARS HAD ENDED BUT THEY NEVER RETURNED CALLS UNTIL 6 YEAR LIMIT HAD PASSED. LIFTGATE HAS FALLEN ON PEOPLE 2-3 TIMES AND HAS TO BE MANUALLY HELD OPEN TO USE REAR COMPARTMENT. *TR

MY 2004 SIENNA PASSENGER SLIDING DOOR CABLES ON BOTH SIDES HAVE BROKEN MAKING THE DOORS INOPERABLE. THE DOORS OPEN SLIGHTLY MANUALLY MAKING IT VERY DIFFICULT TO GET IN AND OUT OF THE CAR. THE TOYOTA DEALER TOLD US IT WOULD COST $3,500 TO FIX BOTH DOORS. THAT IS OUTRAGEOUS FOR SOMETHING THAT SHOULD LAST FOR THE LIFE OF THE CAR. I AM VERY CONCERNED THAT THE FAULTY DOORS MIGHT BE A SAFETY HAZARD FOR MY KIDS WITH THE DOORS GETTING JAMMED IN CASE OF AN ACCIDENT OR JUST CLOSING ON THEM MANUALLY IF PARKED ON A HILL. READING THE BLOGS ON THE INTERNET THIS SEEMS TO BE A COMMON PROBLEM WITH MANY 2004 TOYOTA MINIVANS. THIS OBVIOUSLY SHOULD BE A RECALL ITEM FIXED BY TOYOTA AT THEIR OWN EXPENSE. MY CAR HAS ALSO BEEN RECALLED FOR CABLE EROSION OF THE SPARE TIRE. THE DEALER HAS TEMPORARILY RELOCATED THE SPARE TIRE TO THE TRUNK. I HAVE LOST SPACE IN THE TRUNK AND CANNOT FOLD DOWN MY SEATS AS THEY ARE SUPPOSED TO. A TIMELINE FOR A PERMANENT SOLUTION TO THE PROBLEM HAS NOT BEEN GIVEN. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT NOTICED THAT THE ENTIRE DASHBOARD WAS CRACKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHERE THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 8/26/13 *CN

DRIVER SIDE POWER PASSENGER SLIDING DOOR WILL NOT OPEN. ABLE TO PARTIALLY FORCE OPEN THE DOOR APPROXIMATELY 6 INCHES. DOOR APPEARS TO BE SNAGGING ON INTERNAL MECHANISM. INFANT CHILD CAR SEAT IS POSITIONED IN REAR DRIVER'S SIDE PASSENGER SEAT. IF THERE HAD BEEN AN EMERGENCY THAT REQUIRED THE REMOVAL OF CHILD, IT WOULD HAVE BEEN IMPOSSIBLE TO GET THE CHILD OUT THROUGH THAT DOOR. NO SIGNS OF IMPENDING FAILURE. TOOK TO TOYOTA DEALERSHIP AND THEY SAID THAT A CABLE HAD BROKEN CAUSING THE DOOR TO LOCK. THEY PROVIDED A CAUSE OF FAILURE AS 'C/S DRIVER SLIDING DOOR CABLE IS BROKEN. MOTOR AND CLUTCH ASSEMBLY IS BAD, DISCONNECTED MOTOR ASSY/DRIVER SLIDE DOOR IS MANUAL (EST $1700.00).' *TR

1. SINCE LAST YEAR, THE LEFT SIDE OF SLIDING DOOR WILL CLOSE BY ITSELF. 2. THE RIGHT SIDE OF SLIDING DOOR WILL NOT ABLE TO CLOSE UNLESS PULL FROM OUTSIDE. *TR

RECEIVED A "WARRANTY ENHANCEMENT" LTR FROM TOYOTA IN MAY 2015 STATING THAT THEY WOULD REPLACE CRACKED DASHBOARDS OVER THE NEXT "SEVERAL MONTHS". OUR DEALER SAID THEY MAY NOT HAVE THE DASHBOARDS UNTIL END OF 2016. WAS THERE A DEADLINE AGREED UPON TO REPLACE?

2004 TOYOTA SIENNA AUTOMATIC SLIDING DOOR CABLE BROKE AND DOOR CAN NOT OPEN ANYMORE. *TR

THE DRIVERS SEAT BELT JAMS AND WILL NOT RETRACT. OCCASIONALLY WHEN PULLED OUT, THE DRIVERS SEAT BELT FOLDS OVER AND JAMS IN THE TOP MOST EXIT (ROLLER) AS IT COMES OUT OF THE PILLAR AND INTO THE DRIVERS AREA. THE BELT WILL NOT RETRACT WITHOUT STOPPING THE CAR AND CLEARING THE TWIST THAT RESULTS IN THE JAM. SOMETIMES YOU HAVE TO REMOVE THE COVER ON THE PILLAR THAT THE BELT RETRACTS INTO. THIS EFFORT TAKES LONGER AND REQUIRES YOU TO GO INTO THE BACK SEAT FOR ACCESS. THIS HAS HAPPENED 3 TIMES IN THE LAST 30 DAYS AND 10 TIMES IN THE LAST YEAR. MY WIFE HAS DRIVEN HOME EACH TIME THIS OCCURS WITH THE SEAT BELT "JAMMED" SO I CAN MAKE THE REPAIRS. SHE ISN'T STRONG ENOUGH TO REPAIR THE CAR ONCE THE JAM OCCURS. *TR

DRIVER'S DOOR DETENT WELD FAILURE. I HAVE AN '04 TOYOTA SIENNA THAT ON THE DRIVER'S SIDE DOOR USES A DETENT STRAP TO HOLD THE DOOR OPEN AT CERTAIN POINTS. WHERE THE STRAP IS HELD AT, ON THE DOOR, THERE ARE TWO SPOT WELDS THAT ATTACH THE BRACKET TO THE DOOR. THE STRAP IS BOLTED TO THE BRACKET. THE PROBLEM SEEMS TO BE THAT TWO SPOT WELDS ARE NOT STRONG ENOUGH TO HOLD THIS BRACKET. AFTER I FOUND OUT THERE WAS A PROBLEM WITH THE DOOR, I CONTACTED MY LOCAL TOYOTA DEALER, AND THE SERVICE PERSON WAS WARE OF THIS CONDITION . THEY SAID IT IS TOO FAR GONE TO WELD AND REPAIR AND THAT THEY WOULD HAVE TO PUT ON A NEW DOOR. AFTER DISCUSSING IT WITH THIS PERSON AND THE SERVICE MANAGER THE DEALERSHIPS POSITION WAS THAT IT WAS OUT OF WARRANTY AND THAT THE TSB THAT EXTENDED THE WARRANTY WAS EXPIRED DUE TO BOTH MY MILEAGE AND TO THE TIMING OF MY REQUEST. SO, I WANT TO KNOW WHAT IT TAKES TO MAKE THIS OR ANYTHING A"RECALL AND HOW TO FORCE TOYOTA TO PAY FOR THE REPAIR. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT WAS PARKED ON AN INCLINE WITH THE REAR DRIVER WINDOW OPENED. THE REAR SLIDING DOOR WAS ENGAGED BUT WOULD NOT LATCH IN THE OPEN POSITION. THE DOOR BEGAN TO INVOLUNTARILY CLOSE AND WOULD NOT REMAIN IN THE OPEN POSITION. THE CONTACT STATED THE FAILURE WOULD ONLY OCCUR WHEN THE REAR DRIVER WINDOW WAS OPENED. THE FAILURE WOULD OCCUR WHETHER ON AN INCLINE OR A FLAT SURFACE. THERE WAS NOT A RECALL FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 70,400.

THE DRIVER DOOR MAKES A LOAD CLICKING NOISE WHEN YOU OPEN OR CLOSE THE DOOR. THE DOOR DOES NOT OPEN OR CLOSE PROPERLY. I HAVE NOT REPAIRED IT YET BUT HAVE BEEN TOLD IT IS A SPOT WELD THAT HAS FAILED. I ALSO READ ONLINE THAT THIS IS A VERY COMMON PROBLEM ON THE 2004 TOYOTA SIENNA. *TR

MY 2004 TOYOTA SIENNA XLE LIMITED POWER SLIDING DOOR CABLE SNAPPED AND DOOR WOULDN'T CLOSE, THIS IS A SERIOUS SAFETY ISSUE AND TOYOTA SHOULD TAKE RESPONSIBILITY OF FIXING THIS ON GOING ISSUE WITH THESE SIENNA VANS. THERE COUNTLESS NUMBER OF PEOPLE HAVE THE SAME ISSUE. DEAL COST TO FIX THIS IS OVER $2000. THIS IS TOTALLY UNFAIR FOR CONSUMERS TO PAY SUCH HIGH COST REPAIR FOR WHAT TOYOTA IS RESPONSIBLE FOR IN FIRST PLACE. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE VEHICLE WAS STATIONARY WHEN THE CONTACT OBSERVED THAT WHEN ACCESSING THE OPENING AND CLOSING OF THE FRONT DRIVER SIDE DOOR A LOUD POPPING NOISE WOULD OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY INFORMED THAT THE DOOR STRAP SPOT WELD COMPLETELY FRACTURED AND RECOMMENDED THE PART BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,239. THE DEALERS RECOMMENDATION WAS TO REPLACE THE ENTIRE DRIVER SIDE FRONT DOOR. UPDATED 05/26/11*JB

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC CUT THE WIRING FOR THE SLIDING DOOR IN ORDER TO BE ABLE TO OPEN THE DOOR. THE MANUFACTURER WAS CONTACTED AND SENT AN ENGINEER TO INSPECT THE VEHICLE. THE ENGINEER ADVISED THAT THE SLIDING DOOR WOULD HAVE TO BE REPLACED. AFTER SOME TIME PASSED, THE REAR PASSENGER'S SIDE SLIDING DOOR ALSO FAILED. THE CONTACT RECEIVED AN EXTENDED WARRANTY NOTICE FOR THE REPLACEMENT OF THE SLIDING DOOR WIRING HOWEVER, THE WARRANTY WOULD NOT COVER THE MOTOR OR ANY ADDITIONAL COMPONENTS FOR THE DOOR. THE CONTACT STATED SHE HAD DEACTIVATED THE ELECTRONIC FUNCTION OF BOTH SLIDING DOORS AND WOULD OPEN THEM MANUALLY. ADDITIONALLY, THE CONTACT STATED THAT SHE LATER SMELLED A BURNING ODOR WHILE DRIVING WITH THE HEATED SEAT WARMER ACTIVATED. THE DRIVER'S SEAT THEN BEGAN SMOKING. THE CONTACT SUSTAINED A BURN TO HER HAND AS A RESULT. ALSO, THE CONTACT STATED THAT THE REAR DRIVER'S SIDE VENT WINDOW COMPLETELY DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED FOR ANY OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

MY 04 SIENNA MINIVAN RIGHT POWER SLIDING DOOR FAILED OPEN. THE CABLE IN THE TRACK BELOW THE REAR WINDOW SEPARATED AND JAMMED THE MECHANISM IN THE REAR HINGE. THIS IS A SIGNIFICANT SAFETY PROBLEM. THE DESIGN OF THE POWER SLIDING DOOR IS FLAWED. THE CABLE APPEARS TO HAVE INADEQUATE PROTECTION FROM THE ENVIRONMENT. AFTER THE METAL CORE OF THE CABLE IS COMPROMISED, IT CAN FAIL IN A WAY TO JAM THE DOOR OPEN WHICH IS WHAT HAPPENED TO MY SIENNA. IF THE CABLE WERE TO BREAK COMPLETELY, THE DOOR WOULD MOVE UNRESTRAINED UNTIL FULL OPEN OR CLOSED. SIENNA MINIVANS WITH THIS DESIGN SHOULD BE RECALLED. THE POWER DOOR HAD ONLY HAD WHAT I CONSIDER NORMAL USAGE. IT'S A MINIVAN SO IT HAS TRANSPORTED KIDS WHICH REQUIRE SLIDING DOOR USAGE. I WAS FORTUNATE THAT MY DOOR FAILED OPEN AT HOME SO I WIFE AND KIDS DIDN'T HAVE TO DRIVE WITH THE DOOR OPEN. I HAD TO DRIVE TO THE DEALER WITH THE DOOR OPEN. IT IS INCONCEIVABLE THAT TOYOTA WOULD DESIGN A DOOR ACTUATION SYSTEM WHERE A SINGLE BROKEN CABLE REQUIRES THE ENTIRE POWER DOOR ASSEMBLY TO BE REPLACED. *TR

2004 TOYOTA SIENNA XLE AWD LIMITED WITH SECOND LEFT PASSENGER SLIDING DOOR FAILURE. PROBLEM FIRST OCCURRED IN SEP 2008 WITH DOOR STICKING WITH OPEN/CLOSE. REFERRED BY TOYOTA TO AUTO BODY SHOP IN NOV 2008 FOR REPAIR - MOTOR/HINGE REPLACED. FAILED AGAIN AFTER REPAIR AND REPAIRED 3/18/2009 BY REPLACING DOOR ASSEMBLY. NOW DOOR IS FROZEN AGAIN AND WILL NOT OPEN AUTOMATICALLY OR MANUALLY. *TR

2004 TOYOTA SIENNA. THE LOCK ON THE POWER SLIDING DOOR HAS FAILED AND WE ARE UNABLE TO UNLOCK OR OPEN THE DOOR. IT CAN NOT BE USED TO EXIT THE VEHICLE IN THE CASE OF AN EMERGENCY AS THE DOOR IS BASICALLY NON-FUNCTIONAL. *TR

I OWN A 2004 TOYOTA SIENNA XL. BOTH SIDE DOORS DOESN'T OPEN DURING WINTER CONDITIONS AND WE HAVE TO USE THE FRONT DOORS FOR ACCESS. LATELY, THE DRIVER SIDE DOOR GOT JAMMED AND THE CABLE THAT PULLS SIDE DOOR GOT DISCONNECTED. I ALREADY HAD A DIFFERENT ISSUE WITH PASSENGER SIDE DOOR AND HAVE TO REPLACE THE MOTOR. KIND OF ANNOYING AND RELENTLESSLY INVOKES WARNING SOUND. SO SAFETY OF THE PASSENGERS ESPECIALLY IT PUTS KIDS IN DANGER. KINDLY ADVISE. *TR

2004 SIENNA LE PASSENGER SIDE POWER SLIDING DOOR. CABLE WHICH PULLS DOOR OPEN HAS SNAP. DOOR IS NO LONGER OPERABLE. IT CANNOT BE OPENED EITHER ELECTRONICALLY OR MANUALLY. POSES HAZARD AS OCCUPANTS CANNOT EXIT OUT ONTO CURBSIDE. *TR

SLIDING DOORS OPEN WHEN DRIVING. *TR

A/C WENT OUT AT 70K FOR MY 2004 TOYOTA SIENNA. NEVER HAD A PROBLEM UNTIL NOW OVER $3000 TO FIX. *TR

THE DRIVERS SIDE BACK SLIDING DOOR GOT STUCK HALF WAY OPEN POSITION. NOTICED CABLE FOR ELECTRONIC OPENING WAS FRAYED CONSIDERABLY VAN IN THE MANUAL OPEN DOOR MODE AND STILL COULD NOT CLOSE. GOOD NEWS I WAS CLOSE TO HOME WHEN THIS HAPPENED. HUSBAND WAS ABLE TO SHOVE THE DOOR CLOSED AND THEN HAD TOYOTA REPAIR DOOR. DOORS MECHANICS HAS A UNIT WITH "BALL BEARINGS" AND THEY WERE TOTALLY DRY. ALSO, BALL BEARINGS FELL OUT OF ENCLOSED TRACKING UNIT. COST OVER $1600 TO FIX.AUTO WAS WITH TOYOTA FOR 9 DAYS. LUCKILY MY EXTENDED WARRANTY INSURANCE PAID FOR THE WHOLE THING. AUTO UNDER 75,000 MILES. COMPLAINED ABOUT CRUNCHING NOISE WHILE CLOSING SLIDING DOOR, IN THE PAST THREE YEARS....NOT ABLE TO FIND WHAT THE PROBLEM WAS...NOW I KNOW TOYOTA REPAIR PEOPLE DID NOT KNOW WHAT THEY WERE DOING. AGAIN! *TR

DRIVER'S DOOR (FRONT) HINGE/WELD ON 2004 TOYOTA SIENNA BEGAN WITH LOUD CREAKING NOISE EVERY TIME DOOR IS OPEN AND CLOSED. THEN CREAKING TURNED INTO CLICKING SOUND EVERY TIME DOOR IS OPEN AND CLOSED, AND THAT PROGRESSED INTO A LOUD POPPING/SNAPPING SOUND. OUR REPAIR SHOP (NOT TOYOTA) REWELDED THE HINGE (SUMMER 2010 - VAN HAD 60,000 MILES) BUT THEY ADVISED THIS WAS NOT A PERMANENT FIX FOR THE PROBLEM. ON 2/20/11 (VAN NOW HAS 64,000 MILES) HINGE IS NOW COMPLETELY NOT FUNCTIONING AND DOOR IS JAMMED SHUT. FRONT DRIVER'S DOOR WILL NOT OPEN MORE THAN 1/2 INCH FORCING THE DRIVER OF THE VEHICLE TO ENTER/EXIT THROUGH THE PASSENGER SIDE. *TR

I HAVE 2 DIFFERENT COMPLAINTS. DRIVER SIDE SEAT HEATER BURNED LEGS OF 3 DIFFERENT DRIVERS BEFORE COMPLETE FAILURE. HEAT WAS NOT ADJUSTABLE. DRIVER AND PASSENGER HEATERS STOPPED WORKING AT SAME TIME. TOOK TO DEALER, RECOMMENDED NEW HEATING ELEMENT ($1000+). OPTED NOT TO FIX. 2ND COMPLAINT, CHECK ENGINE, VSC, AND TRAC OFF LIGHTS ILLUMINATED. THE VAN HAS BEEN SENT TO THE DEALER ON AT LEAST 3 OCCASIONS. GAS CAP HAS BEEN REPLACED SEVERAL TIMES, SPARK PLUGS CHANGED. WILL GO OFF FOR BRIEF PERIODS, BUT ALWAYS TO RETURN. THIS HAS BEEN GOING ON FOR AT LEAST 30,000 MILES. I COULD LIVE WITH THE CHECK ENGINE LIGHT ON, BUT IF THE OTHER LIGHTS ARE ILLUMINATED, THAT INDICATES THESE COMPONENTS ARE NOT WORKING-KIND OF IMPORTANT-SKID CONTROL & TRACTION CONTROL!! THERE ARE MANY COMPLAINTS OUT THERE ON BLOGS, DOESN'T LOOK LIKE ANYONE HAS FILED ANY REPORTS WITH YOUR OFFICE REGARDING THIS SAME PROBLEM, WHICH IS TOO BAD BECAUSE IT'S OBVIOUSLY A PROBLEM NOT WITH JUST SIENNA BUT SEVERAL OTHER MODELS AS WELL. EXTREMELY FRUSTRATING WHEN EVEN THE DEALER CAN'T DETERMINE WHAT THE PROBLEM REALLY IS!! WE PURCHASED THIS VEHICLE BECAUSE OF THE SAFETY FEATURES. NOT SO SURE ABOUT IT IF THEIR SAFETY FEATURES MALFUNCTION! *TR

SPOT WELD ON DRIVERS DOOR IS FAILING. ONCE THIS WELD COMPLETELY FAILS THE DOOR WILL SWING FREELY AND COULD SLAM ON ME OR MY CHILDREN. CONTACTED THE DEALER AND TOYOTA AND THERE IS AN EXTENDED WARRANTY FOR 5 YRS OR 100,000 MILES. MY VAN IS 6 YEARS OLD AND NOT COVERED. THIS PROBLEM STARTED AFTER THE WARRANTY WAS OVER. TOYOTA WILL CHARGE $900 TO CORRECT THIS PROBLEM. THIS SHOULD BE A RECALL THERE ARE HUNDREDS OF THOUSANDS OF SIENNAS WITH THIS ISSUE AND IT IS A KNOWN MANUFACTURERS DEFECT. *TR

OUR 2004 TOYOTA SIENNA HAS RECENTLY BEEN HAVING SEVERE ISSUES WITH THE POWER SLIDING DOOR. IT WOULD SHUT AND THEN IMMEDIATELY OPEN AGAIN. COULD NOT OPEN THE DOOR MANUALLY. NOW THE SLIDING DOOR ON THE DRIVER'S SIDE WILL NOT OPEN EITHER. A DEFINITE SAFETY HAZARD FOR TWO REAR DOORS THAT WE CAN NOT OPERATE. *TR

FOR THE PAST 2 MONTHS, WE HAVE BEEN HAVING PROBLEMS WITH OUT 2004 TOYOTA SIENNA AUTOMATIC RIGHT SLIDING DOOR IN OUR MINIVAN. THE DOOR NOW CANNOT BE OPENED FROM THE INSIDE. THE DOOR MUST BE OPENED FROM THE OUTSIDE, WHICH IS A SAFETY ISSUE. THE TOYOTA DEALERSHIP WILL REPLACE THE ENTIRE DOOR MOTOR AND MECHANISM FOR ABOUT $1500. THE DOOR IS APPARENTLY NOT COVERED BY THE EXTENDED WARRANTY THIS IS UNACCEPTABLE. THIS CAR SHOULD BE RECALLED BECAUSE DOORS THAT CANNOT OPEN FROM THE INSIDE ARE A SAFETY HAZARD. A SIMPLE GOOGLE SEARCH OF THIS EXACT ISSUE YIELDS HUNDREDS OF COMPLAINTS. OBVIOUSLY, THERE IS A QUALITY ISSUE THAT NEEDS TO BE ADDRESSED. *TR

THIS IS FOR A TOYOTA SIENNA XLE LIMITED 2004. THE CABLES HAVE SNAPPED ON BOTH SIDE SLIDING DOORS MAKING THEM INOPERABLE AS AUTOMATIC DOORS AND HAZARDOUS WHEN USED AS MANUAL SLIDERS. *TR

WITH ONLY ABOUT 60K MILES ON MY 2004 TOYOTA SIENNA POWER DOOR MOTOR FAILED. I HAD TO PAY OUT OF POCKET ABOUT 1500.00 TO FIX IT. 7 MONTHS LATER THE PART FAILED AGAIN, AND THANK GOODNESS THAT PART WAS UNDER WARRANTY. THE SECOND TIME THE PART FAILED IT JAMMED UP THE DOOR THE CABLE SNAPPED AND MY DOOR FELL OFF THE TRACK AND SCRATCHED AND DENTED MY VAN. WE DEMANDED THAT TOYOTA PAY TO FIX OUR VAN. TWO TIMES IN ONE YEAR THAT THE SAME PART FAILED. NOW IT HAS BEEN 9 MONTHS SINCE THE LAST TIME IT WAS REPAIRED AND NOW IT IS MAKING A POPPING SOUND. I FEAR THAT THIS PART WILL FAIL AGAIN AND I WILL HAVE TO PAY OUT OF POCKET TO FIX IT AGAIN. IT IS UNSAFE TO GO WITHOUT FIXING THE PART BECAUSE THE POWER DOORS ARE ENTIRELY TOO HEAVY FOR A CHILD TO OPEN, YET THE PART IS SO OUTRAGEOUSLY EXPENSIVE. TOYOTA KNOWS THIS IS A PROBLEM YET INSTEAD OF RECALLING THE PARTS, THEY ARE PROFITING OFF OF PEOPLE LIKE MY FAMILY. *TR

HELLO, OUR 2004 TOYOTA SIENNA XLE DRIVER SIDE SLIDING DOOR WIRE SNAPPED DAY BEFORE YESTERDAY. I TOOK IT TO THE NEAR BY TOYOTA DEALER AND THEY TOLD ME THAT SINCE I AM OUT OF WARRANTY IT COST ME AROUND $2340. I DIDN'T EXPECT THIS FROM A WELL RATED AUTO COMPANY AND I AM NOT AT ALL HAPPY. I EVEN WENT THROUGH SOME WEBSITES WHERE THEY WROTE ABOUT THE SAME ISSUE. I AM VERY FRUSTRATED ABOUT THIS AND WOULD LIKE TO FILE A COMPLAINT. HOPE THE COMPANY UNDERSTAND THE ISSUE AND TRY TO FIX IT AND RESOLVE THE ISSUE BY FIXING THE EXISTING VEHICLES. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR SLIDING DOOR MALFUNCTIONED AND BECAME VERY DIFFICULT TO OPEN. THE CONTACT MENTIONED THAT THE LATCH WOULD NOT RELEASE TO OPEN AND THE HANDLE BROKE AFTER TRYING TO PULL THE DOOR OPEN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE DEALER REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 160,000.

REAR SLIDING DOOR (PASSENGER SIDE) WOULD NOT CLOSE. THERE IS A CABLE HANGING FROM THE BACK (3RD WINDOW) AREA. I CANNOT EVEN OPEN THE DOOR MORE THAN MAYBE 6 INCHES. THE MOTOR SOUNDS LIKE IT IS TRYING TO OPEN/CLOSE THE DOOR, BUT IT DOES NOT MOVE! AGAIN, I CANNOT EVEN USE THE DOOR AT THIS POINT!!! *TR