NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Toyota Sienna. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
THE RIGHT POWER SLIDING DOOR NO LONGER OPERATIONAL. THE CANNOT BE OPENED MANUALLY. *TR
2004 TOYOTA SIENNA XLE VAN DOOR CABLE/MOTOR BROKE. DOOR STUCK OPEN AND WERE NOT ABLE TO CLOSE MANUALLY. CAN'T DRIVE BECAUSE DOOR IS STUCK OPEN. ONLY WAY TO FIX IS CUT CABLE OR PAY $2000 TO TOYOTA TO FIX THE DOOR MOTOR. *TR
THE REAR, AUTOMATIC SLIDING DOOR TO MY 2004 TOYOTA SIENNA IS INOPERABLE. THE CABLE SNAPPED. I'VE READ NUMEROUS REPORTS ON-LINE OF THIS TYPE OF INCIDENT RELATED TO THIS MODEL. THE REPAIR ESTIMATES AVERAGE ABOUT $1500. OBVIOUSLY, THIS IS A CONSUMER ISSUE AS WELL AS A SAFETY ISSUE THAT SHOULD BE ADDRESSED. *TR
I STARTED HAVING PROBLEMS WITH THE POWER DOORS AND HATCH IN 2010. I WAS NEVER INFORMED BY TOYOTA OF THE TSB-0085-09 AND HAVE HAD TO DO RESEARCH MYSELF ON THE PROBLEM. THE PROBLEM WAS INTERMITTENT AND DEALERSHIPS WOULD NOT ADDRESS IT. ON 5/12 2014 WAS DRIVING ON AN INTERSTATE AT 60 MILES AN HOUR IN THE RAIN WHEN MY POWER DOOR KEPT OPENING AND WOULD NOT CLOSE. SOMEONE COULD HAVE BEEN SERIOUSLY INJURED. I HAD TO FIND A SAFE PLACE TO PULL OVER. IT WOULD NOT MANUALLY CLOSE. I HAD TO STRAP THE DOOR SHUT. I FEEL THIS IS A SAFETY ISSUE THAT SHOULD BE FIXED BY RECALL. *TR
MY 2004 TOYOTA SIENNA HAVE A NOISY STEERING AND STIFF STEERING IN COLD WEATHER WHEN TURNING AT LOW SPEEDS. *TR
DRIVER SIDE SLIDING REAR DOOR ON 2004 SIENNA (TOYOTA) CABLE SNAPPED? *TR
I NOTICED POWER STEERING BEGAN TO STIFFEN-UP OVER A PERIOD OF 3 MONTHS. I CHECKED THE PS FLUID AND ADDED VERY LITTLE, BUT STILL DID NOT SEE ANY CHANGE IN THE STIFFNESS. AFTER READING SEVERAL INCIDENTS OF THIS, I AM GOING TO BRING IT TO A DEALER FOR THEM TO ASSESS, BUT IT SEEMS TO ME THE CORROSION ISSUE TO BE THE CASE. *TR
THE FRONT SEAT BELTS (BOTH DRIVER AND PASSENGER SIDE) ARE EASILY JAMMED AND GETTING FOLDED OVER SO THAT THE SEAT BELT NEITHER RETRACTS OR PULLS OUT. IT IS EXTREMELY DIFFICULT TO UNJAM THE BELT, AND OFTEN NECESSITATES DRIVING WITHOUT THE SAFETY OF AN EFFECTIVE SEAT BELT. THIS HAS NEVER HAPPENED IN ANY OTHER MAKE/MODEL CAR I'VE DRIVEN - TOYOTA NEEDS TO ADDRESS THIS SAFETY ISSUE PROMPTLY. *TR
TRAVELING BETWEEN 35-45 MPH ON DRY, STRAIGHT ROADS, THE VSC (VEHICLE SKID CONTROL) ENGAGED WITHOUT CAUSE. ALARM SOUNDED, VEHICLE SKID LIGHT TURNED ON, VEHICLE AUTOMATICALLY APPLIED BRAKES TO THE POINT THAT THEY MADE SOME SQUEALING NOISE, THROTTLE WAS UNRESPONSIVE, AND VEHICLE STEERING PULLED TO THE LEFT. WE PULLED OVER AND STOPPED THE VEHICLE, IN HOPES THAT IT WOULD CLEAR THE PROBLEM. WE STARTED UP AGAIN ONLY TO HAVE THE SAME PROBLEM A COUPLE OF MINUTES LATER. THIS HAPPENED FOUR TIMES ON THE WAY HOME. WOULD HATE TO SEE WHAT WOULD HAVE HAPPENED AT HIGHWAY SPEED WHILE PULLING OUR POPUP CAMPER.
2004 TOYOTA SIENNA PASSENGER SIDE (POWER) DOOR REFUSES TO CLOSE; BROKEN DOOR CABLE. ALSO, THE DRIVER'S SIDE DOOR (MANUAL) HAS BEEN BROKEN FOR OVER 3 YRS; TOYOTA FIXED THIS 3 TIMES WHILE STILL UNDER WARRANTY BUT REFUSES TO FIX IT AGAIN DESPITE THE FACT THAT IT IS A DESIGN DEFECT SINCE IT KEEPS HAPPENING. *TR
2004 TOYOTA SIENNA POWER SLIDING DOOR CABLE SNAPPED. *TR
I HAVE A 2004 SIENNA. IT BEGAN MAKING A STRANGE NOISE WHEN I OPENED THE DRIVER'S SIDE REAR SLIDING POWER DOOR. THAT NIGHT, THE VAN WAS PARKED ON A DOWNWARD SLOPING HILL. AS MY DAUGHTER'S FRIEND WAS GETTING OUT, SUDDENLY THE DOOR SLAMMED SHUT. I PUT UP MY ARM TO STOP THE DOOR AND LUCKILY SHE JUMPED BACK IN TIME, BUT SHE WOULD HAVE BEEN REALLY HURT HAD SHE BEEN IN THE DOORWAY. I HAD A BRUISE ON MY ARM THAT MAY HAVE BEEN A BROKEN BONE ON THE CHILD. LOOKING CLOSER, I REALIZED THAT THE CABLE CONNECTED TO THE DOOR HAD SNAPPED AND WAS HANGING OUTSIDE THE VAN. I HAD NEVER HEARD OF THIS PROBLEM BEFORE, AND AM SURPRISED GIVEN THAT THE VAN IS ONLY FOUR YEARS OLD AND HAS LOW MILEAGE. *TR
WE RECENTLY HAD AN ISSUE WITH THE PASS. SIDE VENT WINDOW ON OUR 2004 SIENNA. WHILE DRIVING THE WINDOW WAS OPENED THE GLUE FAILED AND THE WINDOW SWUNG DOWN THE SIDE OF THE VAN ONLY BEING HELD ON BY THE MOTORIZED ARM. IT APPEARS AS IF THE TRACK THAT THE WINDOW IS ATTACHED TO HAS BEEN PAINTED PRIOR TO THE GLUE BEING APPLIED. SO INSTEAD OF GLASS, GLUE, METAL IT WAS GLASS, GLUE, PAINT, METAL. THIS SEEMS TO BE A GROWING ISSUE BASED ON A QUICK SEARCH ONLINE. IF THE GLASS HAD BROKEN FREE OF THE ARM, IT WOULD HAVE GONE FLYING INTO TRAFFIC. THE DEALER AND TOYOTA WERE CONTACTED AND BOTH DISMISSED THE ISSUE. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR WOULD NOT OPEN FROM THE INSIDE OR OUTSIDE. THE AUTOMATIC DOOR LOCKS FAILED FIRST AND THE DOOR STOPPED WORKING ALTOGETHER. THE SLIDING DOOR ON THE PASSENGER SIDE ALSO WAS NON-FUNCTIONED.; IT WOULD OPEN MANUALLY ONLY FROM THE INSIDE. THE VEHICLE HAD NOT BEEN INSPECTED OR EPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 71,000.
THE CABLE OPERATING THE AUTOMATIC DOOR ON MY 2004 TOYOTA SIENNA FRAYED AND JAMMED CAUSING THE DOOR TO FREEZE IN AN OPEN POSITION. THE ONLY WAY TO CORRECT THE PROBLEM WAS TO CUT THE CABLE AND OPERATE THE DOOR MANUALLY. THIS DEFECT SEEMS TO BE EXTREMELY POOR QUALITY. *TR
THE WIRE APPARATUS THAT FUNCTIONS OUR BOTH OF OUR AUTOMATIC SIDE DOORS ON OUR 2004 TOYOTA SIENNA HAS SNAPPED. BOTH DOORS NOW DO NOT FUNCTION CORRECTLY AND CAUSE THE ONE OF THE DOORS TO REQUIRE A LOT OF FORCE TO SHUT. MY ONLINE RESEARCH HAS ENLIGHTENED ME THAT THIS IS IN PREVALENT ISSUE ON THE 2004 SIENNA MINIVAN. PLEASE HELP! *TR
SIENNA 2004 XLE POWER DOOR CABLE SNAPPED AND SLIDING DOOR WONT WORK. THOUGH CAR HAD BEEN SERVICED BY TOYOTA DEALER ALL THE TIME. *TR
CRACKS IN THE DASHBOARD NOTED OVER AREA WHERE AIRBAGS ARE LOCATED. *TR
TIRE DOES NOT HOLD AIR OVER TIME. *TR
DRIVER SIDE SLIDING DOOR CABLE FRAYED AND SNAPPED. *TR
WHILE PARKING OUR 2004 TOYOTA SIENNA MINI VAN, TAKING MY FOOT OFF THE ACCELERATOR AND STEPPING ON THE BRAKE PAD, THE VEHICLE BEGAN TO ACCELERATE RAPIDLY. THE ACCELERATION WAS SO RAPID THAT THE TIRES SQUEALED AS IF THEY WERE BURNING RUBBER. THE VEHICLE STOPPED WHEN IT HIT A PARKED CAR IN FRONT OF ME. *TR
STEERING FAILED IN VAN, NO WARNING, BECAME VERY HARD AND ACTED LIKE STEERING WITH NO TO VERY LITTLE POWER STEERING. REQUIRED SIGNIFICANT DRIVER INPUT TO STEER AND DRIVE VEHICLE. DEALER SAID ROAD SALT CAUSED EXPOSED MECHANISMS UNDER CAR TO CORRODE AND TIGHTEN. *TR
I OWN A 2004 TOYOTA SIENNA AND FOR THE PAST 2 MONTHS I HAVE BEEN HAVING PROBLEMS WITH THE STEERING. I TOOK MY CAR TO THE MECHANIC AND WAS TOLD THEY COULD NOT FIND ANYTHING WRONG WITH IT. WITHIN THE PAST WEEK I FEEL THE STEERING IS GETTING MUCH WORSE. I FEELS AS IF I HAVE 4 FLAT TIRES. THE CAR WILL BE VERY HARD TO TURN AND WHEEL NEEDS TO BE TURNED BACK INTO POSITION WHEN DONE TURNING. I AM AFRAID THIS WILL CAUSE AN ACCIDENT. PLEASE INVESTIGATE THIS AND SEE IF THERE ARE ANY OTHER COMPLAINTS FOR THIS PROBLEM.
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE DASHBOARD ON THE PASSENGER SIDE WAS CRACKED. THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD NOT DEPLOY IF A CRASH OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE DASHBOARD HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE CONSUMER STATED THE DASHBOARD WAS CRACKED IN SEVERAL PLACES AND THERE WAS A VISIBLE YELLOW MATERIAL IN SEVERAL PLACES AS WELL. UPDATED EVOQ 11/15/11
THE DOORS ON OUR 2004 SIENNA FREQUENTLY "FREEZE" SHUT AND WE ARE UNABLE TO OPEN THEM AUTOMATICALLY OR MANUALLY. THIS HAPPENS ROUTINELY WHEN THE TEMPERATURES ARE AT OR BELOW FREEZING AND ARE NOT RESOLVED WITH TURNING OFF THE POWER, DOORS, LUBRICATING THE TRACKS OR WARMING UP THE CAR. THE DOORS SPONTANEOUSLY UNLOCK WHEN WE HAVE BEEN DRIVING THE CAR FOR 15MIN-1HOUR. THE UNLOCKING OCCURS WHILE DRIVING AND BELLS SOUND, DASH LIGHTS COME ON. WE'VE TAKEN IT TO THE DEALER, BUT THEY ARE NOT ABLE TO REPLICATE THE PROBLEM, BECAUSE THE ISSUE IS INTERMITTENT AND TEMPERATURE AND TIME DEPENDENT. THIS IS A TREMENDOUS INCONVENIENCE AS WE HAVE A NEWBORN, TODDLER AND TWO SCHOOL CHILDREN AND A SERIOUS SAFETY ISSUE. *TR
IN FALL 2010 THE PASSENGER SIDE REAR SLIDING DOOR IN MY 2004 TOYOTA SIENNA, WHICH IS AUTOMATIC, BEGAN NOT OPENING AND NOT CLOSING WHEN THE "AUTOMATIC" BUTTON WAS PUSHED OR WHEN THE HANDLE WAS PULLED WHICH AUTOMATICALLY TRIGGERS THE MOTOR TO START. I FIGURED IT WAS THE MOTOR GOING BAD SO I TURNED IT OFF AND BEGAN USING IT MANUALLY. I TOOK IT INTO A TOYOTA DEALERSHIP IN JANUARY 2011. I WAS TOLD IT WOULD COST $80 FOR A DIAGNOSTIC TEST WHICH I COULDN'T AFFORD AT THE TIME. HE SAID DEPENDING ON WHAT THEY FOUND A NEW MOTOR AND CABLE COULD RUN ANYWHERE BETWEEN $500 AND $1800. HE THEN TOLD ME THAT SOMETIMES DIRT GETS BUILT UP IN THE TRACK OF THE DOOR WHICH CAN MAKE IT HARD FOR THE MOTOR TO OPEN/CLOSE AND HE SHOWED ME HOW TO WASH IT OUT. I DID BUT IT DIDN'T HELP. I CONTINUED TO USE IT MANUALLY. IN THE SPRING OF 2011 THE DOOR GOT JAMMED PART WAY OPEN. I COULD NOT GET IT TO OPEN OR CLOSE. AFTER LOOKING AT THE DOOR MYSELF I NOTICED A BOLT ON THE BACK OF THE DOOR WHERE THE CABLE RUNS LOOKED LOOSE AND WHEN I FINALLY GOT THE DOOR TO SHUT, I WATCHED THE CABLE AND SAW THAT IT WAS NOT WORKING AS IT SHOULD. I TOOK IT TO A MECHANIC WHO REPLACED THE BOLT, THIS MECHANIC SAID THAT THE MOTOR WAS WORKING FINE. IT WAS A CABLE ISSUE. I DECIDED TO STOP USING THE DOOR COMPLETELY BECAUSE I WAS WORRIED THE CABLE WOULD BREAK OR IT WOULD RUIN THE MOTOR. ON MARCH 13, 2012 WHILE WE WERE IN ANOTHER CITY A FRIEND UNKNOWINGLY OPENED THE DOOR AND IT GOT STUCK OPEN AGAIN. IT WAS STUCK OPEN ABOUT 6 INCHES. WE WERE STUCK IN ANOTHER CITY WITH NO WAY TO GET HOME. I HAVE SINCE FOUND COUNTLESS REPORTS ONLINE ABOUT THIS ISSUE IN 2004-2007 TOYOTA SIENNAS. WHY ISN'T THERE A RECALL? CLEARLY THIS IS A SAFETY ISSUE. WHAT IF THERE WAS A CAR ACCIDENT/FIRE AND WE COULD NOT ESCAPE BECAUSE THAT DOOR WOULD NOT OPEN -- I HAVE 3 KIDS IN CARSEATS STILL. OR A CHILD ACCIDENTALLY OPENS THE DOOR WHILE ITS MOVING AND IT GETS STUCK. *TR
WE TOOK OUR '04 TOYOTA SIENNA TO THE RIVERVIEW DEALERSHIP (MESA, AZ) TO HAVE SPOT WELDS REPAIRED ON FRONT DRIVER'S SIDE DOOR (COST $260) AND TO HAVE FRONT PASSENGER DOOR REPLACED BECAUSE THE SPOT WELDS FAILED AND DOOR FRAME WAS DAMAGED BEYOND REPAIR (TOYOTA GOOD-WILLED NEW DOOR UNDER "WARRANTY ENHANCEMENT" AT APPROXIMATE COST OF $2000). WHEN THE SERVICE TECH WAS NEARING COMPLETION OF THE REPAIRS ON 9/30/10, HE OPENED THE POWER SLIDE DOOR ON PASSENGER SIDE. THE CENTER HINGE PIN FAILED. THE MOTOR ON THE POWER SLIDING DOOR DID NOT STOP WHEN IT ENCOUNTERED RESISTANCE FROM THE FAILED CENTER HINGE PIN. IT CONTINUED TO FORCE THE DOOR OPEN CAUSING THE CENTER HINGE PIN TO POP OUT OF THE TRACK. IN THE COURSE OF THE CENTER HINGE PIN COMING OUT OF ITS TRACK, THE TRACK WAS FORCED UPWARD INTO THE REAR SIDE WINDOW CAUSING THE WINDOW TO BUCKLE, SHATTER AND EXPLODE GLASS FRAGMENTS OUTWARD ALL OVER. TOYOTA WOULD NOT COVER THE REPAIR EXPENSES. THEY SAID IT WAS GOING TO HAPPEN SOONER OR LATER, AND IT IS OUR EXPENSE. WE HAD PAID TO HAVE THE CENTER HINGE PIN REPLACED 14 MONTHS PRIOR TO THIS INCIDENT ON 7/9/09. TOYOTA WOULD NOT GOOD WILL THE REPAIR EVEN THOUGH THE PART HAD FAILED JUST 2 MONTHS OUTSIDE OF THE 1YR PART WARRANTY. ESTIMATE FOR FULL REPAIR IS $2500 FOR POWER MOTOR WITH CABLES, CENTER HINGE PIN, WINDOW AND REPAIR OF PAINT JOB ON REAR QUARTER PANEL. THIS GOES BEYOND A MERE PART FAILURE TO A SAFETY ISSUE OF EXPLODING GLASS. NEXT TIME IT MAY EXPLODE INWARD INTO THE VEHICLE SHOWERING THE OCCUPANTS IN GLASS SHRAPNEL. ANOTHER TOYOTA SIENNA (YEAR UNKNOWN) WAS AT THE COLLISION CENTER AT THE SAME TIME AS OUR VAN FOR THE SAME REASON -- FAILED CENTER HINGE PIN AND BLOWN OUT REAR SIDE WINDOW. TO AVOID ANOTHER SUCH INCIDENT IN THE FUTURE, WE DID NOT REPAIR THE POWER MOTOR IN THE DOOR. IT IS NOW A MANUAL DOOR. COST OF REPAIRING WINDOW, CENTER HINGE PIN AND MAKING THE DOOR MANUAL WAS $828.04. OUR CONFIDENCE IN TOYOTA' CUSTOMER CARE AND CONCERN FOR SAFETY IS AS SHATTERED AS THE WINDOW. *TR
THE REAR PASSENGER POWER SLIDING DOOR FAILED. THE CABLE THAT OPENS AND CLOSES THE DOOR SNAPPED AND THEN BOUND UP JAMMING THE DOOR OPEN ABOUT 3 INCHES. MY CHILDREN COULD NOT EXIT THE VEHICLE ON THAT SIDE IF THERE WAS AN ACCIDENT AND I HAD TO DISSASEMBLE THE DOOR JUST TO CLOSE IT. *TR
THE DASH HAS DEVELOPED SEVERAL LONG CRACKS AND THE MATERIAL IS DETERIORATING, THE VEHICLE HAS BEEN KEPT GARAGED. I AM CONCERNED ABOUT THE AIR BAGS OR OTHER DASH COMPONENTS BEING EFFECTED. ## VIN PASSED ## TOYOTA SIENNA LE 2004 ##. *TR
REAR PASSENGER SIDE POWER SLIDING DOOR STOPS WORKING ONCE IN A WHILE. IT WON'T OPEN OR CLOSE WHEN THE POWER DOOR BUTTON IS PRESSED. *TR
I OWE A 2004 TOYOTA SIENNA. WITHIN THE LAST 30 DAYS I HAD TO REPLACE MY BRAKE MASTER CYLINDER AT MY LOCAL TOYOTA DEALERSHIP (OVER $1500) DUE TO A BRAKE FLUID LEAK WHICH CAUSED BRAKE FLUID TO ACCUMULATE INTO THE BOOSTER AND INTO THE ENGINE (AND THE BRAKE LIGHT TO ILLUMINATE). THIS IS A VERY SIMILAR TO THE PROBLEM WHICH CAUSED TOYOTA TO ISSUE THE RECALL THAT WAS ANNOUNCED ON OCTOBER 20TH WITH THE TOYOTA HIGHLANDER MODEL. I FEEL THE RECALL SHOULD BE EXTENDED TO THE SIENNA MODEL. I CONTACTED TOYOTA, AND THEY WILL NOT OFFER ANY REIMBURSEMENT OR RELIEF FOR ME. *TR
2004 TOYOTA SIENNA'S AUTOMATIC SLIDING DOOR MECHANISM JAMMED PREVENTING DOOR CLOSURE. THE DOOR COULD NOT BE CLOSED AUTOMATICALLY OR MANUALLY. CIRCUMSTANCES FORCED PASSENGERS, INCLUDING 4 SMALL CHILDREN, TO TRAVEL SEVERAL HIGHWAY MILES WITH THAT DOOR OPEN. IN APRIL 2004 TOYOTA MODIFIED THAT DOOR MECHANISM FOR NEW PRODUCT AND ISSUED TECHNICAL SERVICE BULLETIN EL004-04 "POWER SLIDING DOOR INOPERATIVE" TO CORRECT EXISTING PRODUCT. SIENNA'S EARLY 2004 SLIDING DOOR IS A DEFECTIVE PRODUCT. THE SIENNA PRODUCT IS A MINIVAN MARKETED TO FAMILIES AND CHILDREN. AS SUCH IT IS DESIGNED TO BE A CLOSED VEHICLE. THE DEFECTIVE DOOR SHOULD BE CONSIDERED A CHILD RESTRAINT FAILURE BECAUSE CLOSED DOORS ARE, IN FACT, THE PRIMARY PROTECTIVE RESTRAINT IN A FAMILY VEHICLE. CORRECTIVE ACTION WE ELECTED IS TO CUT THE AUTOMATIC DOOR'S TRACTOR CABLE. THAT FREES THE DOOR TO CLOSE AND PERMANENTLY DISENGAGES THE DEFECTIVE DOOR MECHANISM. *TR
REAR HATCH HYDRAULIC LIFTERS FAIL CATASTROPHICALLY ON 2004 TOYOTA SIENNA, RESULTING IN HEAVY LIFTGATE FALLING ON OCCUPANT IN 2008. LIFTERS WERE REPLACED AND AGAIN FAILED 8/2010. *TR
POWER DOOR CABLE SNAPPED DURING OPERATION. *TR
DRIVER'S SIDE DOOR HINGE BROKE INSIDE THE DOOR. *TR
CABLES ON BOTH REAR POWER SLIDING DOORS HAVE FRAYED AND SNAPPED. REPLACEMENT COST OF CABLE IS EXCESSIVE AT $2200 PER DOOR. *TR
2004 TOYOTA SIENNA. POWER SLIDING DOOR CABLE SNAPS. LEAVING DOOR UNABLE TO OPEN FULLY. TOYOTA DEALER SAYS PART IS $1200 DOLLARS AND 4.3 HOURS LABOR TO INSTALL. $1800 TO FIX. *TR
THE NIGHT OF SEPTEMBER 5TH, THE RIGHTHAND POWER SLIDING DOOR ON THE MINIVAN JAMMED IN A HALFWAY OPEN, HALFWAY CLOSED POSITION WHILE THE VEHICLE WAS PARKED. SWITCHING TO MANUAL OVERRIDE DID NOT RELEASE THE DOOR AND ALLOW IT TO CLOSE; THE DOOR COULD NOT BE CLOSED UNTIL A MECHANIC REPLACED THE POWER DOOR MOTOR AND REGULATOR ASSEMBLY. UNCERTAIN IF REPLACED PARTS ARE STILL AVAILABLE. OUR MECHANIC NOTED THAT HE'D NEVER SEEN ANOTHER POWER DOOR DESIGN WHERE THE DOOR COULD NOT BE CLOSED IN THE EVENT OF A MOTOR FAILURE. *TR
SIDE DOOR STOP FUNCTIONING. *TR
2004 TOYOTA SIENNA, HYDROPLANED AND SPUN AROUND TRAVELED OFF THE LEFT SIDE OF THE ROADWAY AND STRUCK THE CONCRETE WALL. THE VEHICLE THEN TRAVELED BACK ACROSS THE ROADWAY AND CAME TO REST ON THE NORTH BERM. BF ACCORDING TO THE POLICE REPORT, THE FRONT TIRES WERE IN EXCELLENT CONDITION, BUT THE REAR TIRES HAD VERY LOW TREAD. (OHIO TRAFFIC REPORT # 10-0588-90) *JB
REAR PASSENGER SIDE AUTOMATIC DOOR- THE CABLE IS FRAYED AND DOESN'T OPEN CORRECTLY. NOW MY CHILDREN HAVE TO USE THE DRIVER SIDE DOOR TO GET INTO AND OUT OF THIS VEHICLE. THIS IS A SAFETY CONCERN. ALSO THE REAR DOORS EASILY FREEZE UP IN WINTER WEATHER. THIS MAY CAUSED THE CABLE TO FRAY BEFORE NORMAL WEAR AND TEAR. THIS IS ALSO A SAFETY CONCERN. TRYING TO GET TOYOTA TO COVER THE PART ON A $1600 REPAIR. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING AT 70 MPH AROUND A CURVE, THE BRAKES ENGAGED INDEPENDENTLY. IN ADDITION, THE CONTACT HEARD A BEEPING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT A SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
DRIVER SIDE FRONT DOOR CHECK MOUNT IS SPOT WELDED. SPOT WELD HAS BROKEN CAUSING THE DOOR TO FREELY SWING POSING A RISK OF INJURY TO ME, MY WIFE AND OUR TWO CHILDREN. TOYOTA HAS ISSUED A TSB "ENHANCING" THE WARRANTY TO 5 YEARS OR 100,000 MILES TO FIX IT FREE OF CHARGE. I BOUGHT THE VEHICLE USED AND NEVER HEARD OF THIS TSB UNTIL THE PROBLEM HAPPENED AND MY VEHICLE IS NOW 6 YEARS OLD.. LOCAL DEALERSHIP DENIES THE TSB EXIST EVEN THOUGH I HAVE A COPY. AT WHAT POINT DOES SOMEONE STEP IN AND MAKE TOYOTA ISSUE A RECALL DUE TO THE SAFETY CONCERNS WHEN 592,100 VEHICLES ARE INVOLVED. HERE IS A PORTION OF AN ARTICLE ABOUT THE PROBLEM FROM EDMUND'S : BY BOB HOLLAND | OCTOBER 26, 2007 YET STILL MORE BAD NEWS FROM THE TOYOTA CAMP: NOW WE'RE LEARNING THAT AS MANY AS 592,100 SIENNA MINIVANS MAY HAVE PROBLEMS WITH THEIR FRONT DOORS. IT AFFECTS 2005 ' 2006 MODELS. TOYOTA SPOKESMAN JOHN MCCANDLESS TELLS INSIDE LINE IN AN E-MAIL MESSAGE: "WE ARE NOTIFYING OWNERS OF 2004-'06 SIENNAS OF A WARRANTY ENHANCEMENT IN THE EVENT THEY ENCOUNTER A PROBLEM WITH THE FRONT DOOR CHECK MOUNTING PANEL INDICATED BY A POPPING NOISE WHEN THE DRIVER OR PASSENGER FRONT DOOR IS OPENED OR CLOSED. THE PANEL'S SPOT WELDS MAY HAVE BECOME DETACHED." THIS COULD CAUSE A PROBLEM WITH THE DOOR OPENING AND CLOSING... THIS SHOULD BE A RECALL!!!!!! JUST BECAUSE MY VEHICLE IS EXCLUDED BY 8 MONTHS BY TOYOTA MAKES THE LIFE OF ME AND MY FAMILY LESS VALUABLE.. *TR
2004 TOYOTA SIENNA MINIVAN. TOYOTA HAS RECOGNIZED THAT THERE WAS A SAFETY ISSUE WITH THE DRIVER'S DOOR MECHANISM IN 2007 AND AN EXTENDED WARRANTY WAS ISSUED TO REPAIR THE PROBLEM AND IT INCLUDED MY VEHICLE MODEL SPECIFICALLY. I HOWEVER, DID NOT GET ANY MAIL REGARDING THE ISSUE. THE ONLY TIME I WAS MADE AWARE OF IT IS WHEN I MENTIONED IT TO MY PERSONAL MECHANIC AND HE IS THE ONE THAT PRINTED THE LETTER FOR ME ON MAY 07, 2010 FROM AN INTERNET SITE. I TOOK MY CAR IN FOR REPAIR OF THE PROBLEM TODAY ON AUGUST 25, 2010 AND THE TOYOTA DEALERSHIP CHARLES MAUND TOYOTA IN AUSTIN TEXAS FAILED TO HONOR AND REPAIR THE PROBLEM ON TODAY'S DATE STATING BECAUSE OF SOME TECHNICALITY THEY WILL NOT HONOR THE REPAIR IT AT NO COST TO ME ANYMORE, AND DO NOT CONSIDER IT A SAFETY ISSUE ANYMORE. THE DOOR STILL HAS THE POTENTIAL OF BREAKING OFF , THE HINGES THAT HOLD IT ARE DEFECTIVE AND BROKEN AND MAKE A LOUD NOISE EVERY TIME ONE OPENS OR CLOSES THE DRIVER'S DOOR. IT IS ACTUALLY A TRUE SAFETY ISSUE IF THE DOOR FALLS OFF AND NO ONE CAN DRIVE THE VEHICLE. IT IS A MANUFACTURER'S DEFECT AND IT HAS TO BE REPAIRED AT NO COST TO THE CONSUMER EVEN IF IT IS OUT OF THIS ARBITRARY TIME FRAME THAT THE COMPANY HAD CREATED. THE MANUFACTURERS ARE RESPONSIBLE FOR THEIR WORK AND HONORING THEIR PRODUCTS' SAFETY. TOYOTA'S POSITION IS JUST UNACCEPTABLE TO CREATE THAT ARE UNSAFE AND NOT STAND BEHIND THEM AND REPAIR THEM WHEN NECESSARY. *TR
WE HAD USED THE AUTOMATIC OVERHEAD BUTTON TO OPEN THE REAR DRIVER'S SLIDING DOOR. AFTER OUR CHILDREN GOT IN THE CAR, WE TRIED TO USE THE BUTTON AGAIN TO CLOSE THE DOOR, HOWEVER THE DOOR STOPPED MIDWAY BECAUSE THE CABLE CAME OFF IT'S TRACK. WE WERE NOT ABLE TO CLOSE THE DOOR WHILE THE CABLE WAS OFF THE TRACK, SO WE HAD TO CUT THE CABLE AND REMOVE IT IN ORDER TO SHUT THE DOOR. WE CAN ONLY USE THE DOOR MANUALLY NOW, HOWEVER, IT IS EXTREMELY DIFFICULT TO OPEN AND CLOSE, ESPECIALLY ON THE SLIGHTEST INCLINE. THIS IS A SAFETY ISSUE FOR WHOEVER IS SITTING IN THE REAR SEATS, TYPICALLY MY CHILDREN, FOR IF THERE IS AN ACCIDENT, IT WOULD BE EXTREMELY DIFFICULT FOR THEM TO GET OUT. APPARENTLY THIS HAS BEEN AN ONGOING PROBLEM FOR YEARS WITH THE TOYOTA SIENNA'S AND TOYOTA WILL NOT FIX THE PROBLEM.
WHILE DRIVING A 2004 TOYOTA SIENNA VAN AT 65 MILES PER HOUR ON THE HIGHWAY, STARTED TO HEAR A RUMBLING SOUND FOR A FEW SECONDS, THEN HEARD A LOUD POP, SUDDENLY LOST CONTROL OF VAN AND VEERED TO THE RIGHT, OFF OF THE HIGHWAY INTO A DITCH. ONCE IN THE DITCH, THE VAN TURNED SIDEWAYS AND CONTINUED GOING SIDEWAYS FOR AT LEAST 50 FEET. WHEN I INSPECTED THE VAN, THE REAR, DRIVER SIDE TIRE HAD LOST ITS TREAD. THE TIRE WAS BASICALLY BALD BUT STILL INFLATED. THIS TIRE WAS THE FAILED COMPONENT. IN GOING INTO THE DITCH, THE VAN LOST ITS REAR BUMPER, A FRONT GRILLE AND SUSTAINED SEVERAL DENTS / SCRATCHES TO THE VAN BODY.
DURING HEAVY RAIN AND HIGH WIPER SPEED THE DRIVER AND PASSENGER SIDE WINDSHIELD WIPERS GOT LOCKED TOGETHER AND COMPLETELY DESTROYED THE PASSENGER SIDE WIPER. THE DEALERSHIP STATED THE ADJUSTMENT NUT LOOSE ON BOTH WIPER ARMS, IT WAS TIGHTENED AND WIPER BLADE REPLACED. WE STILL HAVE THE MANGLED WIPER BLADE. *TR
DRIVERS SIDE SLIDING DOOR STARTED TO INTERMITTENTLY STOP OR REVERSE IN MID CYCLE. FINALLY STUCK OPEN WHILE AT LOCAL CAR WASH. DISCOVERED THAT THE CABLE COATING HAD BECOME BRITTLE AND APPARENT,Y JAMMED THE MOTOR DRIVE- FINALLY CAUSING THE DRIVE MECHANISM SHATTERED. ALREADY AWARE OF THE PROBLEM AND THAT TOYOTA WILL NOT FIX THIS SO I DID NOT TAKE IT TO MY DEALER. INSTEAD I PLAN TO BUY MY NEXT MINI VAN FORM SOMEONE ELSE. NO MORE TOYOTA... *TR
I BOUGHT A 2004 TOYOTA SIENNA IN MARCH 2004. AUGUST 2010, I NOTICED THAT THE DRIVER'S SIDE DOOR DID NOT CLOSE SMOOTHLY & NOTICED THAT THE DOOR STOP (MIDWAY BETWEEN HINGES) WAS BUSTED. I BOUGHT THE PART & THOUGHT THIS WAS ALL THAT NEEDED TO BE REPLACED. IT GOT REALLY BAD REALLY FAST TO THE POINT THAT THE DOOR MADE A LOT OF POPPING WHEN I OPENED & CLOSED IT & IT WAS BECOMING DIFFICULT TO OPEN & CLOSE. ON AUGUST 17TH I TOOK IT TO A LOCAL AUTO REPAIR PLACE TO INSTALL THE DOOR STOP SINCE YOU HAVE TO GET INTO THE DOOR TO INSTALL IT, THINKING THAT THE NEW DOOR STOP WOULD SOLVE THE PROBLEM. THEY CALLED & SAID THEY NEEDED TO REPAIR SOME DAMAGE INSIDE OF THE DOOR BEFORE INSTALLING THE DOOR STOP - AT A COST OF $248. ON APPROXIMATELY DECEMBER 17TH, I NOTICED THE DRIVER'S SIDE DOOR WAS STARTING TO POP AGAIN. I TOOK IT TO A BODY SHOP & THEY SAID THE DOOR NEEDED TO BE REPLACED AT A COST OF APPROX. $2,000. THEY SUGGESTED REPORTING IT TO MY INSURANCE COMPANY BECAUSE THE DAMAGE WAS NOT NORMAL. ERIE INSURANCE DENIED THE CLAIM, CLAIMING IT WAS A MANUFACTURERS DEFECT. I CALLED THE BODY SHOP & THEY FOUND NV003-07, WHICH I WAS TOTALLY UNAWARE OF. I CALLED TOYOTA CORPORATE OFFICE AND THEY SAID THE WARRANTY FOR FIXING THE PROBLEM HAD BEEN EXTENDED TO 5 YEARS & 100,000, EVEN THOUGH NV003-07 DID NOT SAY THIS, AND I WAS OUT OF LUCK. I AM ANGRY BECAUSE TOYOTA NEVER NOTIFIED ME OF THE PROBLEM & NEVER DID A RECALL ON A MANUFACTURING DEFECT CAUSED BY THEIR NEGLIGENCE. ALL THEY DID WAS PUT OUT A BULLETIN & HOPE I NEVER FOUND OUT ABOUT IT UNTIL IT WAS TOO LATE, WHICH IS EXACTLY WHAT HAPPENED. I HAVE BEEN A LOYAL TOYOTA CUSTOMER SINCE 1986 - I AM DONE WITH TOYOTA & WILL NEVER BUY ANOTHER TOYOTA AGAIN. THIS IS IRRESPONSIBLE, DISHONEST AND INEXCUSABLE ON THEIR PART. THE CAR IS TOTALLY UNSAFE BECAUSE I HAVE TO BE ABLE TO OPEN AND CLOSE THE DRIVER'S SIDE DOOR WITHOUT IT JAMMING. I SHOULD NOT HAVE TO PAY $2,000 TO CORRECT A PROBLEM TOYOTA CREATED. I KNOW AM NOT THE ONLY ONE EXPERIENCING THIS PROBLEM. *TR
2004 TOYOTA SIENNA - CABLES SNAP AND THE SLIDING DOORS DO NOT OPERATE CORRECTLY COSTING $1600 TO FIX. *TR