2004 Toyota Sienna Complaint Log

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE ATTEMPTING TO OPEN THE PASSENGER SIDE DOOR WITH THE DOOR HANDLE, THE CONTACT NOTICED THAT THE CABLE UNDER THE REAR WINDOW SNAPPED DUE TO CORROSION. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE CENTRAL HINGE NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 95,000.

2004 TOYOTA SIENNA LE POWER DOOR CABLE FAILED AND THUS DOOR CAN NOT BE CLOSED. THE COATING OVER THE CABLE WORE OUT AND ULTIMATELY WIRE FAILED. *TR

NO PERTINENT EVENTS OTHER THAN PRESSING THE BUTTON TO OPEN THE AUTOMATIC RIGHT PASSENGER DOOR, THE CABLE WIRE BROKE. WE BROUGHT TO THE TOYOTA DEALERSHIP AND WE WERE TOLD THAT IT WILL COST ABOUT $1500 TO FIX IT. *TR

WE OWN A 2004 TOYOTA SIENNA. BOTH SLIDING DOORS FAIL TO OPEN. THESE DOORS HAVE BEEN SERVICED AT LEAST ONCE PREVIOUSLY. THERE WAS NO ACCIDENT GIVING RISE TO THIS CONDITION. *TR

EVEN BEFORE 7-16-09, WITH THE MILEAGE ON MY 2004 TOYOTA SIENNA AROUND 59856, I COULD ALREADY BEGIN TO HEAR THE NOW FAMOUS CLICKING NOISE IN MY DRIVER'S SIDE DOOR POSITION LATCH. CLEARLY SERVICE REPS MUST HAVE HEARD THE NOISE AND KNOWN OF THE DANGERS OF FAILING WELDS ON THE LATCH, AND WHAT MIGHT HAPPEN IF IT BROKE COMPLETELY, SUCH AS UNCONTROLLED FULL SWING OF THE DOOR INTO PASSING TRAFFIC OR POSSIBLE DRIVER (MYSELF) FALLING OUT OF THE VEHICLE INTO TRAFFIC. ON EVERY SERVICE TRIP TO ST. AUGUSTINE TOYOTA SINCE 2008, I HAVE ASKED FOR A SAFETY INSPECTION FOR LONG TRIPS, AND NO ONE HAS MENTIONED THE WORSENING NOISE OR POTENTIAL PROBLEM WITH THE DOOR. IN THE ABSENCE OF WARNINGS FROM TOYOTA, MY SAFETY WAS COMPROMISED, FROM 2009 WHEN I BEGAN ASKING ABOUT THE INCREASING NOISE, AND AS RECENTLY AS MARCH 2012, WHEN THE CLICKING BECAME VERY ANNOYING. AT THIS POINT I LEARNED THAT TOYOTA WOULD BE HAPPY TO FIX THE PROBLEM FOR AROUND $400-$500 SINCE IT WAS NOW AFTER THEIR 5 YEAR AND 100,000 MILE WARRANTY POINTS. SO TOYOTA HAS THE STRATEGY OF "SAY-NOTHING", "DO-NOTHING", AND "LET THE BUYER BEWARE", AT THE RISK OF POSSIBLE DEATH TO LOYAL OWNERS, AND CERTAIN DAMAGE WHEN THE WELDS FAIL COMPLETELY. WHAT HAS HAPPENED TO TOYOTA? ARE THEY THAT CYNICAL ABOUT THEIR CUSTOMERS? *TR

WE OWN A 2004 TOYOTA SIENNA XLE AND HAVE OWNED IT FOR 5 YEARS. LAST YEAR, OUR AUTOMATIC SLIDING DOOR (PASSENGER SIDE) CABLE SNAPPED, MAKING THE DOOR UNABLE TO OPEN AUTOMATICALLY. WE HAD BEEN USING IT JUST AS A MANUAL DOOR, AND HAVE RECENTLY BEEN HAVING PROBLEMS WITH BOTH SLIDING DOORS UNABLE TO OPEN AT ALL, EVEN MANUALLY. IT SEEMS TO HAVE SOMETHING TO DO WITH THE LOCKING MECHANISM. IT IS AS IF THE DOORS ARE STILL LOCKED EVEN THOUGH THEY ARE NOT. THIS IS A DANGEROUS PROBLEM, AND AFTER SOME RESEARCH I HAVE FOUND THAT THIS IS NOT AN ISOLATED INCIDENT, BUT RATHER THAT THIS IS AN INHERENT PROBLEM WITH THIS PARTICULAR VEHICLE. WITH SO MANY OWNERS HAVING THESE SAME PROBLEMS, I THINK TOYOTA SHOULD ISSUE A RECALL INSTEAD OF MAKING MONEY ON HAVING THEM HAVE TO FIX IT THEMSELVES. THEY ARE VERY COSTLY REPAIRS. *TR

TOYOTA SIENNA ELECTRIC SLIDING DOOR DOES NOT OPEN WITH BUTTON. CAN ONLY BE OPENED BY PULLING HARD ON OUTSIDE HANDLE. DEALER SUGGESTED REPLACING DOOR MOTOR. *TR

TL*- THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE VEHICLE WAS PARKED AND THE REAR PASSENGER AUTOMATIC SLIDING DOOR CABLE BROKE WITHOUT WARNING. IN ADDITION, WHENEVER PARKED ON AN INCLINE THE REAR PASSENGER SLIDING DOOR CLOSED ABRUPTLY. THE CONTACT HAD CONCERN OF THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS UNAVAILABLE.

I HAVE A 04 SIENNA W/ 49,000 MILES. THE CHECK ENGINE LIGHT, VSC AND TRAC CONTROL LIGHT CAME ON SEVERAL TIMES SINCE I PURCHASED MY CAR BACK IN 04. THEY WOULD JUST TURNED OFF AFTER THE CAR WAS SHUT OFF. *TR

2004 SIENNA TOYOTA VAN SIDE AUTOMATIC DOOR BROKE, WOULD NOT OPEN, NOW THE LOCK HAS BROKE ON THE DOOR AND THE DOOR WILL NOT STAY SHUT, HIGH SAFETY ISSUE. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE CONTACT WAS DRIVING 70 MPH USING THE CRUISE CONTROL THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT HAD TO APPLY EXTREME PRESSURE TO THE BRAKES AND ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT NOTICED PRIOR THE FAILURE THAT THE VEHICLE WOULD SURGE WITHOUT WARNING WHENEVER TRAVELING UP AN INCLINE USING THE CRUISE CONTROL. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE 73099.

THE PASSENGER AND DRIVER SIDE MIDDLE (SLIDING) DOORS OF OUR 2004 TOYOTA SIENNA HAVE FROZEN SHUT EACH WINTER FOR 5 YEARS. AFTER MELTING FREE THE DRIVERS SIDE DOOR CAME SUDDENLY OPEN A FEW TIMES WHILE WE WERE DRIVING DOWN THE ROAD. NOW THE AUTOMATIC OPEN/CLOSE HAS STOPPED WORKING AT ALL. *TR

2004 TOYOTA SIENNA LE, POWER SLIDING DOOR IS NOT WORKING, TSB-0085-09 TSB NUMBER:TSB-0085-09NHTSA NUMBER:10029190TSB DATE:MARCH 13, 2009DATE ADDED TO FILE:JUNE 24, 2009 FAILING COMPONENT: STRUCTURE:BODY:DOOR SUMMARY: TOYOTA: VEHICLES MAY EXPERIENCE A CONDITION WHERE THE POWER FUNCTION OF THE SLIDING DOOR IS INOPERATIVE. HTTP://WWW.ABOUTAUTOMOBILE.COM/TSB/2004/TOYOTA/SIENNA. *TR

WHILE ATTEMPTING TO OPEN THE POWER SIDE DOOR, THE CABLE TO OPEN IT SNAPPED CAUSING THE DOOR TO NOT OPEN. THIS RENDERS THE POWER DOOR INOPERABLE. TOYOTA HAS A SERVICE NOTICE ON THIS BUT THE COST TO FIX IT ACCORDING TO TOYOTA IS $850. *TR

WE HAVE A 2004 TOYOTA SIENNA. WE HAVE DISCOVERED THAT THE CABLES ON BOTH SIDES OF THE SLIDING DOORS HAVE SNAPPED OFF. WE HAVE CALLED TOYOTA ABOUT THIS ISSUE AND THEY INFORMED US THAT THE DOORS ARE NOT COVERED. WE FEEL THAT THIS IS A SAFETY ISSUE AS THE DOORS ONLY OPEN PART WAY. WE HAVE FOUND THAT THERE WAS NO RECALL ON THIS ISSUE. PLEASE LOOK INTO THIS ASAP. *TR

THE LEFT SIDE AUTOMATIC SLIDING DOOR WAS STUCK IN AN OPEN POSITION. OUR CAR WAS PACKED WITH OUR 5 KIDS. THEY DOOR COULD NOT BE CLOSED AUTOMATICALLY OR MANUALLY. WHAT OCCURRED WAS THE PLASTIC COATING ON THE CABLE HAD CRACKED AND BUNCHED UP AND STUCK IN THE PULLEY OF THE DOOR SYSTEM. IN ORDER TO MOVE, WE HAD TO CUT THE STEEL CABLE (WHICH WASN'T EASY). WHICH ALLOWED US TO CLOSE THE DOOR MANUALLY. THE DOOR CAN NOT BE FIXED BY SIMPLY PUTTING ANOTHER CABLE IN. IT REQUIRES THE ENTIRE MOTOR ASSEMBLY TO BE CHANGED. WHICH COST BETWEEN $1500-2000. *TR

2004 TOYOTA SIENNA XLE MINIVAN WAS AT A BODY SHOP FOR ANOTHER PROBLEM. THE TECHNICIAN DROVE THE VAN AROUND AND NOTED SOME STRANGE FEEL IN THE STEERING AND EXAMINED THE FRONT SUSPENSION. THE RUBBER BUSHINGS IN BOTH CONTROL ARMS WERE CRACKED AND FALLING APART LEADING TO SLOP IN THE STEERING AND MOVEMENT OF THE FRONT END. THE SHOP ADVISED THAT THIS COULD LEAD TO LOSS OF CONTROL AND WAS A DANGER TO DRIVING. REPAIRS HAD TO BE MADE THAT INCLUDED REPLACEMENT OF BOTH CONTROL ARMS SINCE THEY COME AS AN ASSEMBLY. THERE ARE OTHER REPORTS OF SIMILAR RUBBER BUSHING FAILURES FROM OTHER 2004 TOYOTA SIENNA OWNERS. THIS IS A CRITICAL SAFETY AND QUALITY PROBLEM A THE VEHICLE SHOULD BE SUBJECT TO A MANUFACTURER RECALL FOR REPAIR. OTHER SYMPTOMS ARE THAT THE FRONT TIRES (80K MILEAGE WARRANTY) ARE WORN OUT AFTER JUST 25K. *TR

2004 TOYOTA SIENNA PASSENGER SIDE POWER DOOR STOPPED WORKING, UNABLE TO OPEN EITHER IN POWER OR MANUAL MODE. THIS SEEMS TO BE A COMMON DEFECT WITH SIENNAS, TOYOTA IS UNWILLING TO FIX THE PROBLEM. THIS WOULD BE A SERIOUS SAFETY HAZARD IN THE EVENT OF AN ACCIDENT. *TR

I AM THE 2ND OWNER OF A 2004 TOYOTA SIENNA. RECENTLY, THE PASSENGER SIDE POWER SLIDING DOOR WOULD START TO CLOSE BEFORE FULLY OPENING. THEN IT QUIT OPENING AT ALL. WHEN MANUALLY OPENED, THERE IS A CABLE THAT STICKS OUT UNDER THE REAR WINDOW. I TOOK IT TO THE LOCAL TOYOTA DEALER AND THEY SAID IT WOULD BE $1800 TO REPAIR! THEY SAID THE PART ALONE IS OVER $1000 AND THE REPAIR ISN'T COVERED UNDER MY EXTENDED WARRANTY. AFTER RESEARCHING THE PROBLEM ON THE INTERNET, I DECIDED TO FILE A COMPLAINT AS THIS SEEMS TO BE A VERY PREVALENT PROBLEM THAT TOYOTA WOULD RATHER IGNORE. PLEASE HELP! *TR

2004 TOYOTA SIENNA'S DRIVER SIDE AUTOMATIC SLIDING DOOR FELL OFF OF THE VEHICLE AS THE CABLE CAME OFF OF ITS TRACK AND WOUND TIGHTLY AROUND THE MOTOR [LOCATED INSIDE THE DOOR]. THE VERY TIGHTLY WOUND CABLE AROUND THE MOTOR PULLED THE DOOR OFF THE TRACK CAUSING A QUOTED $1,800 IN REPAIRS. *TR

AUTOMATIC DOOR WILL NOT CLOSE PROPERLY DUE TO A FRAYED CABLE. *TR

AUTO SLIDING DOOR CABLE RUSTED THROUGH AND BROKE, LEAVING DOOR INOPERABLE. *TR

MY AIR CONDITIONING FAILED ON MY SIENNA TOYOTA VAN. I HAD MY MECHANIC UNPLUG IT. I DID NOT HAVE ANY DAMAGE BUT CAN NO LONGER USE AC. ON LINE, I FOUND MANY OTHER SIENNA 2004 OWNERS WITH SIMILAR COMPLAINTS. SOME HAD CARS STOPPING. TOYOTA NEVER ISSUED A RECALL BUT DID A BULLETIN. THE COST IS TREMENDOUS TO FIX. *TR

2004 TOYOTA SIENNA SIDE DOOR CABLE BROKE NOT ALLOWING THE DOOR TO CLOSE PROPERLY CAUSING A HAZARD. *TR

I HAVE A 2004 TOYOTA SIENNA VAN AND I AM VERY DISTURBED BY THE POWER DOOR PROBLEMS I HAVE HAD SINCE DAY 1 OF OWNING THIS VEHICLE. THE SLIDING DOORS FREEZE UP ALL THE TIME IN THE WINTER. AFTER DRIVING FOR APPROX. 30-45 MINUTES THE DOOR WILL UNFREEZE & COME OPEN! I HAVE TWO CHILDREN!!! THIS IS A SAFETY HAZARD AS WELL AS BEING A NUISANCE. ALSO THE POWER DOOR CABLE SNAPPED IN TWO. I CALLED HICKORY TOYOTA & SPOKE WITH MAINTENANCE CUSTOMER SERVICE, WHICH INFORMED ME THAT THIS JUST DOES NOT HAPPEN. I SAID WELL, IN MY CASE IT DID! I WANT THIS FIXED BEFORE ONE OF MY CHILDREN GET HURT & THIS BECOMES A LAW SUIT! THIS IS MY 2ND SIENNA VAN & HAD THE SAME PROBLEM WITH IT. I'VE HAD THREE CAMRYS AND THEY WERE ALMOST PERFECT. WHAT IS UP SIENNA??!! MAYBE I NEED TO CONVERT TO HONDA AFTER ALL. :( *LN

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE CONTACT STATED THAT THE DEALER COULD NOT CONFIRM THAT IN THE EVENT OF A CRASH, THE AIR BAGS WOULD OPERATE AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. THE VIN WAS UNAVAILABLE.

THERE WERE NO EVENTS LEADING UP TO THE FAILURE AS IT WORKED FINE ONE MINUTE AND THE NEXT MINUTE IT STOPPED. I BROUGHT IT TO BOCH TOYOTA IN NORWOOD MASS WHERE WE BOUGHT THE VAN AND HAVE BROUGHT IT IN FOR REGULAR MAINTENANCE AND WE WERE TOLD THAT THE AUTOMATIC DOOR CABLE FRAYED WHICH CAUSED THE DOOR LATCH TO SEIZE. MY DRIVER SIDE SLIDING DOOR IS INOPERABLE. IN ORDER TO ASSURE THE SAFETY OF MY CHILDREN, WE MAY HAVE NO CHOICE OTHER THAN TO CUT THE CABLE AS WE CANNOT AFFORD THE $2000.00 TO FIX IT TODAY. ONCE PUT INTO MANUAL MODE, THE DOOR WOULD REQUIRE A STRONG ADULT TO OPEN THEM, AND CERTAINLY CANNOT BE OPERATED BY OUR YOUNG CHILDREN. ALSO ALTHOUGH THE DOOR WILL NOT OPEN OR CLOSE IT IS NOT CLOSED SECURELY AND THE WARNING LIGHT REMAINS ON ALERTING US THE DOOR IS STILL OPEN. THESE ARE MOST DEFINITELY DESIGN FLAWS BY THE TOYOTA ENGINEERS. THIS POSES VALID SAFETY CONCERNS TO ANYONE OWNING THE TOYOTA SIENNA 04 AND NEEDS TO BE A RECALL FOR THIS REASON. *TR

2004 TOYOTA SIENNA MINIVAN - I DID SOME SEARCHING AND FOUND MANY OTHERS WITH THIS SAME PROBLEM - THE CABLE TO THE POWER DOOR JAMMED IN THE ASSEMBLY PREVENTING THE DOOR FROM CLOSING FULLY THE COATING ON THE CABLE IS FRAYED, CRACKING, AND THE CABLE IS RUSTED IN VISIBLE AREAS. WITH SEEING THIS AND READING UP ONLINE I AM ASSUMING THE COATING HAS BROKEN DOWN OR SCRUNCHED UP INTERNALLY ON THE DOOR. I CAN SEE THIS HAPPENING ON THE DRIVERS SIDE OF MY VEHICLE AS WELL & AM SURE IT IS JUST A MATTER OF TIME BEFORE THE DOOR NO LONGER FUNCTIONS ON THAT SIDE EITHER. I HAD TO DISASSEMBLE THE ENDS OF THE CABLE JUST TO GET MY DOOR TO CLOSE. I HAVE CALLED TOYOTA AND BEEN TOLD TO TAKE IT TO A DEALER BUT THAT THERE WAS ONLY A TECH SERVICE BULLETIN RELATING TO THIS - NOT A RECALL. (TOYOTA TSB EL004-04) I WILL BE TAKING IT TO THE DEALER BUT GOT THE DISTINCT IMPRESSION THEY HAVE NO INTENTION OF DOING THIS UNDER ANY KIND OF WARRANTY REPAIR. SOMETHING LIKE THIS THAT PREVENTS A DOOR FROM CLOSING SHOULD BE A RECALL, ESPECIALLY WITH THE VOLUME OF POSTS I'VE BEEN ABLE TO EASILY FIND REGARDING THIS. REPAIR COSTS I HAVE SEEN IN POSTS ARE RIDICULOUS ($1000 & UP WITH MANY AROUND $1600). *TR

THE PASSENGER SIDE POWER SLIDING DOOR ON MY 2004 TOYOTA SIENNA HAS FAILED -- WE HAVE JUST UNDER 45K MILES ON THE VEHICLE. WE PRESSED THE BUTTON TO CLOSE THE DOOR AND, AS IT WAS CLOSING, HEARD A GRINDING NOISE. UPON FURTHER INSPECTION, THE CABLE WAS BROKEN. FORTUNATELY WE WERE ABLE TO GET THE DOOR CLOSED, BUT NOW THE DOOR IS UNABLE TO OPEN MORE THAN 12 INCHES OR SO. I TOOK THE VEHICLE IN FOR SERVICE AND FOUND THAT PARTS/LABOR IS $1800+. SOME QUICK RESEARCH ON THE WEB POINTS TO THIS BEING A FAIRLY COMMON PROBLEM WITH THE VEHICLE. THIS IS CLEARLY A MANUFACTURING DEFECT AS THE CABLE SIMPLY FRAYS AND FAILS OVER TIME. FOR SOMEONE WITH A NEWBORN AND TWO OTHER CHILDREN, LOSS OF ACCESS TO THIS DOOR IS A PROBLEM. *TR

POWER SLIDING DOOR CABLE SNAPPED, REAR PANEL WINDOW SHATTERED, HINGE FAILED - MY SON WENT TO OPEN DOOR FROM OUTSIDE AND IT SEEMED TO FALL OFF TRACK - BACK WAS LOWER AND IN TRYING TO SHUT DOOR, WHEN PRESSED POWER BUTTON AGAIN THE REAR PANEL WINDOW SHATTERED; DEALERSHIP SAID HINGE NEEDS TO BE REPLACED, AND THAT THE CABLE HAD SNAPPED BUT THEY HAD NEVER SEEN ANYTHING LIKE THIS BEFORE. HAD SHOWN THE CAR TO DEALERSHIP LAST MONTH AND THEY SAID DOOR WAS "A LITTLE MISALIGNED" AND COULD BRING IN WHEN I HAD A CHANCE FOR DOOR TO BE REALIGNED - DEALER NOW SAYS ALL 4 CASTERS THE DOOR RIDES ON IN THE UPPER TRACK HAD COMPLETELY WORN AWAY. ALSO CAR DOOR INOPERABLE PART OF EVERY WINTER - "FREEZES" CLOSED - WAS TOLD THAT IT WAS WEATHER RELATED BUT APPARENTLY THIS IS AN ISSUE WITH THIS CAR - WE DO NOT USE THAT DOOR IN WINTER BECAUSE IT DOES NOT OPEN AND KIDS CANNOT GET IN OR OUT FROM THAT SIDE. *TR

2004 SIENNA MINI-VAN: POWER REAR HATCH SUDDENLY CLOSED ON ME WHILE PUTTING IN SOME GROCERIES. MINOR SCRAPES AND BRUISES BUT WAS PAINFUL. THIS HAPPENS WHETHER THE DOOR IS OPEN MANUALLY, REMOTE BUTTON, OR BUTTON INSIDE CAR. DOOR GOES UP ALL THE WAY, THEN SUDDENLY AND QUICKLY CLOSES IN 1-2 SECONDS. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT AND A CHILD OPENED THE FRONT DRIVER'S SIDE DOOR FROM THE EXTERIOR OF THE VEHICLE. SUDDENLY, THE DOOR CLOSED ABRUPTLY. THE CHILD WAS STRUCK WHILE IN THE PATHWAY OF THE DOOR, BUT WAS NOT INJURED. THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE DOOR PRIOR TO THE FAILURE ON SEVERAL OCCASIONS. WHENEVER THE FRONT DRIVER'S SIDE DOOR WAS ACCESSED, THE FAILURE WOULD OCCUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY PROVIDED A REFERRAL TO AN AUTO BODY SHOP FOR REPAIR. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO FAILED WELDS. THE CONTACT WAS ADVISED TO REPLACE THE DRIVER'S SIDE DOOR AT THE ESTIMATED COST OF $1,500. THE VEHICLE HAS NOT BEEN REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 65,000.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE TPMS DOES NOT ALERT HIM WHEN THE TIRES HAVE LOW PRESSURE OR IF THEY ARE ABOUT TO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE,THEREFORE THEY COULD NOT PROVIDE A REMEDY. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 69,000. UPDATED 10/23/09 *CN THE CONSUMER STATED THE TIRE PRESSURE WARNING SYSTEM DID NOT ALERT THEM THAT THERE WAS A TIRE FAILURE. THE TIRE SHREDDED WHILE DRIVING 65 MPH. THE SECOND OCCURRENCE, THE CONSUMER RAN OVER AN OBJECT IN THE ROAD, AND ONCE AGAIN THE TIRE PRESSURE SYSTEM DIDN'T DETECT A FAILURE. UPDATED 10/27/09.*JB

PREMATURE FAILURE OF POWER DRIVE MECHANISM OF DRIVER AND PASSENGER REAR SIDE DOORS. DUE TO A TOYOTA-KNOWN DEFECT (TOYOTA TSB #EL004-04), THE DRIVE CABLE CAN SNAP, RENDERING THE POWER CONTROL OF THE DOOR INOPERABLE. THIS CAUSES THE DOOR TO BE STUCK PARTIALLY OPEN UNTIL IT IS REPAIRED. THIS ISSUE IS WIDELY KNOWN BY TOYOTA SERVICE DEPARTMENTS AND TOYOTA CUSTOMERS REPORTING ON VARIOUS INTERNET WEB SITES. *TR

TOYOTA SIENNA POWER DOOR CABLE REPAIR. *TR

DEFECT WITH TOYOTA SIENNA POWER DOOR. THE DOOR MOTOR / TRAIN MECHANISM IS PRONE TO BREAKING LEAVING THE DOOR STUCK IN AN OPEN POSITION. THITS MAKES THE CAR UNUSABLE AND/OR VERY UNSAFE. CLEARLY A MINIVAN IS MEANT TO TRANSPORT CHILDREN. THIS HAS HAPPENED TO MY 2004 SIENNA TWICE IN THE LAST 12 MONTHS. THIS CLAIM IS FOR THE MOST RECENT INCIDENT. *TR

DASHBOARDS THAT GET STICKY, CRACKED, SHINY AND MELT IN HEAT AND HUMIDITY.

THE SLIDING REAR PASSENGER DOOR ON OUR 2004 SIENNA FAILED AS A RESULT OF A RUSTED / FRAYED CABLE. THE DOOR IS STUCK IN THE CLOSED POSITION SO THAT MY CHILDREN MUST EXIT INTO TRAFFIC. IN CASE OF AN ACCIDENT WE WOULD BE UNABLE TO EXIT THAT DOOR. THIS APPEARS TO BE A COMMON SAFETY PROBLEM THAT TOYOTA HAS FAILED TO ADDRESS. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHEN THE CONTACT STARTED THE VEHICLE, SHE NOTICED THAT THE STEERING COLUMN BECAME VERY STIFF AND DIFFICULT TO MANEUVER WHEN TURNING. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THE MECHANIC STATED THAT A SHAFT WAS FAILING. THE REPAIR WOULD COST $375. THE CONTACT IS CURRENTLY WAITING FOR THE PARTS TO ARRIVE FOR THE REPAIR. SHE IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 111,000 AND CURRENT MILEAGE WAS 112,000.

I HAD A SUDDEN ACCELERATION EXPERIENCE IN A 2004 TOYOTA SIENNA VAN. I AM FILING THIS COMPLAINT BECAUSE I AM CONCERNED THAT THE RECENTLY ANNOUNCED TOYOTA RECALLS DO NOT INCLUDE THE SIENNA MODEL. THE INCIDENT OCCURRED WHILE I WAS PARKING MY ROOMMATE'S SIENNA VAN. I PULLED INTO A PARKING SPOT. UNHAPPY WITH THE ANGLE IN WHICH I WAS PARKED, I PUT THE VEHICLE INTO REVERSE, BACKED UP SLOWLY THEN PUT THE VEHICLE INTO DRIVE AND STARTED TO EASE INTO THE PARKING SPOT WHILE STRAIGHTENING THE WHEEL. AS THE VEHICLE MOVED FORWARD, THE ENGINE SUDDENLY MADE A LOUD ROARING NOISE AND LEAPT FORWARD OUT OF CONTROL, JUMPING A PARKING CURB AND UP OVER THE SIDEWALK IN FRONT OF THE RESTAURANT. I PLACED BOTH FEET IMMEDIATELY ON THE BRAKE BUT COULDN'T STOP THE VEHICLE. WHAT STOPPED THE VEHICLE WAS THE BRICK WALL OF THE RESTAURANT. AFTER THE INCIDENT, WE HAD THE VEHICLE EXAMINED BY A TOYOTA DEALER WHO DID DIAGNOSTIC TESTING AND COULD NOT DETERMINE A CAUSE FOR THE SUDDEN ACCELERATION. THIS EVENT OCCURRED PRIOR TO NEWS REPORTS OF A POSSIBLE PROBLEM WITH TOYOTA VEHICLES. WHEN THE TOYOTA PROBLEM BECAME PUBLIC LAST FALL, I CONTACTED TOYOTA AND OFFICIALLY "REGISTERED" MY EXPERIENCE WITH THE SIENNA VAN (TOYOTA REFERENCE #0911107062). I ALSO CALLED MY TOYOTA DEALER IN MY TOWN (MACOMB IL) WHO ADMITTED THERE WAS ANOTHER SIENNA VAN BROUGHT TO HIM THAT ALSO EXPERIENCED A SUDDEN ACCELERATION AFTER THE ONE I WAS DRIVING. MY STATE FARM INSURANCE AGENT IS ALSO AWARE OF THAT OTHER SIENNA EXPERIENCE. I AM NOT SEEKING REIMBURSEMENT BUT I AM CONCERNED THAT THE SIENNA MODEL SHOULD ALSO BE CONSIDERED FOR THE PEDAL ASSEMBLY RECALL. AT THE TIME, THIS SIENNA HAD APPROXIMATELY 78,000 MILES ON IT. JUST FOR THE RECORD, I AM A 2007 TOYOTA CAMRY OWNER AND HAVE NOT HAD ANY ISSUES WITH SUDDEN ACCELERATION IN THIS VEHICLE (APPROXIMATELY 22,000 MILES), THANK YOU. *TR

2004 CERTIFIED USED TOYOTA SIENNA HAS A DRIVER'S DOOR CHECK ISSUE IN WHICH EITHER THE WELD BREAKS OR IN MORE SEVERE SITUATIONS, THE WELD ACTUALLY PULLS OFF THE DOOR REQUIRING COMPLETE REPLACEMENT OF THE DOOR TO FIX IT. THE SOLUTION WAS TO ISSUE A SERVICE BULLETIN EXTENDING THE WARRANTY TO 5 YRS, 100,000 MI. MY CAR WAS PURCHASED THE DAY AFTER THE 5 YRS WAS UP AND IS WELL WITHIN THE 100,000 MI. WHEN ADDRESSED A FEW MONTHS AFTER PURCHASE AS THE SOUND BECAME NOTICEABLE ENOUGH TO TAKE IT IN FOR CHECKING OUT, THE WELDED BRACKET WAS TEARING A HOLE IN THE BODY OF THE CAR NOT JUST A BROKEN WELD. THE DEALER REFUSES TO TAKE CARE OF IT ONLY AGREEING TO PAY 1/2 THE REPLACEMENT COST OF $1800. I UNDERSTAND THIS IS A DANGER BECAUSE IF IT FAILS COMPLETELY, THIS DOOR CAN BOTH COME OFF THE FRAME AS WELL AS SWING UNCONTROLLED AND SLAM BODY PARTS IN THE DOOR. *TR

ON A 2004 TOYOTA SIENNA LE WITH 84K MILES, THE PASSENGER POWER SLIDING DOOR CABLE SNAPPED LEAVING THE DOOR HALFWAY OPEN AND UNABLE TO BE OPENED OR CLOSED FULLY. MY WIFE HAD TO DRIVE OUR THREE KIDS HOME WITH THE DOOR NOT FULLY CLOSED. ABOUT ONE WEEK PRIOR TO THE FAILURE, THE DOOR WOULD SOMETIMES ACT AS IF SOMETHING WERE BLOCKING IT FROM CLOSING OR OPENING, SO THAT IT WOULD REVERSE ITSELF FOR NO APPARENT REASON. TOYOTA QUOTED ABOUT $3500 FOR REPAIR, WITH APPROXIMATELY $800 IN PARTS AND THE REST IN LABOR. I PURCHASED A REPAIR MANUAL AND DISCONNECTED THE BROKEN CABLES TO RENDER THE DOOR OPERABLE IN A NON-POWERED FASHION. THE POWER SLIDING DOOR MOTOR AND CABLES HAVE NOT BEEN REPLACED TO DATE. *TR

THE POWER SLIDING DRIVER-SIDE DOOR OF OUR 2004 TOYOTA SIENNA JAMMED OPEN RECENTLY. TURNING IT TO MANUAL MODE, WE WERE FINALLY ABLE TO CLOSE THE DOOR. THEN IT WOULD ONLY OPEN ABOUT 10 INCHES WIDE WITH GREAT FORCE APPLIED TO IT. THERE IS NO CHANCE WHATSOEVER MY 10 YEAR OLD DAUGHTER COULD OPEN OR CLOSE THAT DOOR EVEN IN MANUAL MODE BECAUSE SHE IS SIMPLY NOT STRONG ENOUGH. IN ADDITION, THE PASSENGER-SIDE POWER DOOR WOULD MAKE A GRINDING NOISE AS IT WOULD OPEN AND CLOSE. I TOOK THE VAN TO THE LOCAL TOYOTA DEALERSHIP WHO INFORMED ME IT WOULD BE $1,700 TO REPAIR EACH DOOR BECAUSE IT IS OUT OF WARRANTY! IRONICALLY, I MENTIONED A POPPING NOISE WHENEVER THE DRIVER'S DOOR IS OPEN OR CLOSED. TURNS OUT TOYOTA HAS DECIDED TO FIX THAT DEFECT FOR FREE WHICH IS NOT NEARLY THE SAFETY ISSUE OF POWER SLIDING DOORS NOT FUNCTIONING WHERE SMALL CHILDREN NEED TO OPEN AND CLOSE THEM. AFTER BROWSING THIS ISSUE ON THE WEB, IT IS CLEAR TOYOTA KNOWS ABOUT THIS DEFECT BUT HAS CHOSEN TO IGNORE IT. I CAN ONLY SUSPECT BECAUSE OF THE LARGE AMOUNT OF REVENUE THEIR DEALERS OBTAIN WITH EACH DOOR REPAIR. FOR SAFETY REASONS, I FELT COMPELLED TO HAVE BOTH POWER SLIDING DOORS FIXED. THE DEALER'S FINAL BILL FOR THIS REPAIR OF BOTH DOORS WAS $3,800 DOLLARS... BUT THEY FIXED THE POPPING DRIVER'S DOOR FOR FREE AS PART OF SOME CUSTOMER SUPPORT PROGRAM. THERE ARE HUNDREDS OF 2004 SIENNA SLIDING DOOR COMPLAINTS POSTED ALL OVER THE WEB. SO FAR, TOYOTA HAS NOT TAKEN ANY INTEREST IN OR RESPONSIBILITY FOR THIS DEFECT. THIS IS MY FIRST TOYOTA PURCHASE EVER AND WAS BASED ON SUPPOSED TOYOTA QUALITY. NOW I SEE THAT IS A JOKE AND THIS WILL BE MY LAST TOYOTA. I'VE BEEN TOLD I SHOULD HAVE BOUGHT A HONDA AND NOW I SEE WHY. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT APPLIED FORCE TO THE REAR HATCH DOOR SEVERAL TIMES BEFORE THE HATCH DOOR LATCH WOULD PROPERLY CLOSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES WITH REPLACEMENT OF THE REAR HATCH STRUTS ON SEPARATE OCCASIONS. IN ADDITION, THE SECOND ROW PASSENGER AUTOMATED DOOR CABLE DETERIORATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD CONCERN WITH THE SAFETY OF THE DOOR RESULTING TO NOT COMPLETELY OPENING OR CLOSING. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

2004 TOTALLY SIENNA SLIDE DOOR FROZE IN THE OPEN POSITION AND THE MANUAL OVERRIDE FEATURE DIDN'T WORK TO ALLOW ME TO CLOSE THE DOOR AND TRANSPORT MY CHILDREN. THIS APPEARS TO BE OCCURRING ON A HIGH NUMBER OF SIENNA'S AND I BELIEVE IT IS A CLEAR DEFECT. THE DEALER WANTED $2,000 TO FIX THE DOOR THAT I BELIEVE SHOULD BE A RECALL. *TR

2004 TOYOTA SIENNA POWER SLIDING DOOR CABLE SNAPPED AND RUINED SLIDING DOOR MOTOR. DEALER TO CHARGE $2000 FOR FIX. 1 YEAR EARLIER PASSENGER DOOR CABLE SNAPPED. SAME ISSUES. *TR

I WAS DRIVING A 04 TOY SIENNA AND HYDROPLANED. I HIT A GUARDRAIL AND BOTH AIRBAGS DID DEPLOY. MY AIRBAG CAUSED 2ND DEGREE BURNS ON MY STOMACH AND ARM. IT BURNED A SOFTBALL SIZE HOLE IN MY SHIRT. THE BURN WAS APPROXIMATELY 4 INCHES BY 7 INCHES ON MY STOMACH AND BLISTERED. MY HUSBANDS AIRBAG DEPLOYED CAUSING HIM NO INJURY OR BURN. *TR

POWER SLIDING DOOR IS INOPERATIVE, INTERMITTENTLY INOPERATIVE, DOES NOT CLOSE PROPERLY AND RETURNS TO THE OPEN POSITION WHILE BEING CLOSED USING THE POWER SWITCH OR REMOTE CONTROL. *TR

BOTH OF THE SLIDING DOORS ON MY 2004 SIENNA ARE NOT OPENING. THE MANUAL DOOR IS LOCKED AND WILL NOT OPEN FROM BOTH THE INSIDE AND OUTSIDE. THE POWER DOOR WILL OPEN AN INCH OR TWO AND THEN LOCKS UP. *TR

STEERING WHEEL PRESENTS VIBRATION AND STRANGE NOISE WHEN FULLY TURNED TO ANY SIDE. COMPLAINED TO TOYOTA DURING THE EXTENDED WARRANTY AND SERVICE WAS DENIED, STATING THAT IS WAS FUNCTIONAL AND NOT BROKEN. NOW (FEB 2012, EXTENDED WARRANTY EXPIRED) IT IS REALLY GETTING WORSE AND WORSE. WOULD TOYOTA WAIT FOR THE PART TO FAIL AND SOMEONE TO BE KILLED TO ADDRESS THE PROBLEM? THERE IS A PREMATURE WEAR IN THE STEERING COLUMN AND STEERING SYSTEM. *TR