2004 Toyota Sienna Complaint Log

THE DASHBOARD IS CRACKING AND SPLITTING AND MAY AFFECT THE DEPLOYMENT OF THE AIRBAGS. *TR

THE FRONT PASSENGER SEAT BELT HAS A TENDENCY TO JAM WHENEVER PUT ON IN A CERTAIN WAY. I HAVE FOUND A WAY TO ALMOST CONSISTENTLY REPEAT IT AND HAVE FOUND THAT IT TENDS TO HAPPEN WITH PASSENGERS OF GREATER GIRTH OR STATURE. DEFINITELY MORE LIKELY TO HAPPEN WHEN THE PASSENGER PULLS THE SEATBELT OUT FORWARD TOWARDS THE DASHBOARD TO PUT IT ON. WHAT HAPPENS IS THE BELT FOLDS OVER DUE TO THE DESIGN OF THE PIVOT AREA AND GETS JAMMED IN THE GAP RESULTING IN AN INOPERATIVE SEATBELT. THIS HAS HAPPENED SO MANY TIMES THAT THE SEATBELT TENSION ON THE PASSENGER SIDE IS NOW NOTICEABLY LOWER THAN THE DRIVER'S SIDE. ALSO REPRODUCIBLE ON THE DRIVER'S SIDE BUT HAPPENS LESS FREQUENTLY MOSTLY DUE TO A CONSISTENT DRIVER. DEFINITELY A HAZARD IF IT CAN'T BE UNJAMMED AS THE SEATBELT CANNOT BE FASTENED OR USED PROPERLY. THERE IS ALSO A HIGH CHANCE OF CAUSING THE BELT TO TWIST INSIDE THE PILLAR WHEN TRYING TO UNJAMMING IT THEREBY DECREASING ITS STRENGTH. HAVE NOT FOUND A WAY TO CONSISTENTLY UNJAM IT EASILY AND USUALLY JUST REQUIRES LOTS OF MANIPULATION. *TR

THIS IS A COMPLAINT, NOT NECESSARILY A SAFETY ONE, BUT A COMPLAINT NONETHELESS. THE AIR CONDITIONING WENT OUT TWICE & HAD TO BE REPLACED TWO TIMES. VERY EXPENSIVE REPAIR. DISAPPOINTED IN MY TOYOTA. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT HAS NOT BEEN ABLE TO USE THE DOOR LOCKS IN HER VEHICLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. RECENTLY, WHILE ATTEMPTING TO STOP THE VEHICLE, THE REAR PASSENGER SIDE DOOR OPENED. IN ADDITION, THE BATTERY FAILED AND WAS REPLACED TWICE BY THE DEALER. THE FAILURE WAS NOT CORRECTED AND THE DEALER STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT REPLACED THE BATTERY HERSELF WITH A HEAVY DUTY BATTERY. SHE TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED THAT THE DOOR MOTOR FAILED, AND THAT THE DOOR WAS AN INCH OFF THE DOOR TRACK. THE ESTIMATED COST OF REPAIR WAS $1,800. THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 64,000.

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE CABLES FOR THE PASSENGER SLIDING DOOR SNAPPED, WHICH CAUSED THE COMPONENT TO FAIL. TWO WEEKS LATER, THE MANUAL SLIDING DOOR FAILED. THE OCCUPANTS MAY BE UNABLE TO EXIT THE VEHICLE IN THE EVENT OF A CRASH. THE DEALER STATED THAT THE MOTOR AND CABLES FOR THE DOOR WOULD HAVE TO BE REPLACED AT THE COST OF $1,500. THE VEHICLE HAS NOT BEEN REPAIRED DUE TO THE COST. THE MANUFACTURER DID NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 44,000.

MY 2004 TOYOTA SIENNA HAS 64K MILES. ABOUT 1 YEAR AGO, THE PASSENGER SIDE AUTOMATIC SLIDING DOOR STARTED WORKING INTERMITTENTLY WHEN USING KEY FOB, AND BUTTONS INSIDE THE CAR. HOWEVER, PULLING ON THE HANDLES FROM INSIDE THE CAR OR OUTSIDE USUALLY OPENS THE DOOR. BEGINNING A FEW WEEKS AGO, THE DOOR IS COMPLETELY CLOSED AND WILL NOT OPEN AT ALL. A QUICK SEARCH ON THE INTERNET REVEALED MY PROBLEM IS NOT AN ISOLATED CASE. DEALER QUOTED $2500-3000 TO REPAIR IT. NOW MY KIDS HAVE TO USE THE DOOR ON THE DRIVER SIDES STEPPING INTO TRAFFIC GETTING IN AND OUT OF THE CAR. *TR

I HAVE TOYOTA SIENNA 2004 AND THE AUTOMATIC SLIDING DOOR JUST BROKE DOWN AFTER A LOUD BANG AND A PEACE OF HARD PLASTIC FLEW OFF AND HIT THE GARAGE FLOOR. I WAS ALONE AND DID NOT GET HURT. ALTHOUGH I HAVE ECP, THE DEALERSHIP SAID IT IS NOT COVERED AND CHARGED ME $95.00CAD+TAX AND GAVE ME AN ESTIMATE OF $1700.00CAD+TAX. SO I AM COMPLAINING ABOUT TWO THINGS, ONE THAT IT COULD HAVE HURT MY KIDS IF THEY WERE WITH ME AT THAT TIME AND SECONDLY THE ECP DOES NOT COVER THIS DEFECT. *TR

LAST NIGHT I WAS OPENING THE POWER SLIDING DOOR ON MY 2004 TOYOTA SIENNA TO GET OUT MY DAUGHTER. WE WERE ON A SLIGHT INCLINE AND WHEN THE DOOR GOT ABOUT HALFWAY OPEN I HEARD A SNAP AND THE DOOR SLAMMED SHUT. LUCKILY MY DAUGHTER WAS STILL LOCKED IN THE CAR SEAT AND MY ARMS WERE OUT OF THE WAY. THE DEALERSHIP SAID IT WOULD BE $1600. REPLACE THE CABLE. *TR

2004 TOYOTA SIENNA WITH 70,000 MILES. THE PROBLEM STARTED WITH AN AUTOMATIC PASSENGER SIDE SLIDING REAR DOOR. AFTER SEVERAL TRIPS AND ATTEMPTED REPAIRS, FROM WHICH I WAS TOLD THE PROBLEM WAS I NEEDED TO MAKE SURE AND LUBRICATE THE HINGES, I GAVE UP ON THE DOOR BEING FIXED. TRIED NOT TO FOCUS ON THE FACT THAT IN THE EVENT OF AN EMERGENCY WOULD ONLY BE ABLE TO REMOVE MY CHILDREN FROM THE DRIVER SIDE. MADE SURE THAT MY SONS CAR SEAT WAS ALWAYS PLACED ON DRIVER SIDE SO THAT I COULD GET HIM OUT AND MY OTHER CHILDREN WOULD BE ABLE TO CLIMB OUT PAST HIM. RESORTED TO USING THE DRIVER SIDE MANUAL REAR DOOR. I COULD NOT GET THE DOOR TO SHUT AFTER MY KIDS HAD GOTTEN IN THE CAR.I COULD CLOSE THE DOOR, BUT COULD NOT LOCK THE DOOR. HAD TO CONTINUE OUR TRIP AND DRIVE WITH MY KIDS IN THE BACK SEAT OF THE VAN THAT DOOR WOULD NOT SECURE. 2 OUT OF 3 BOLTS HAD PULLED THROUGH THE SHEET METAL OF THE REAR DOOR LOCKING MECHANISM. REPAIR SHOP IS TRYING TO NOW FIX THE AUTOMATIC DOOR AGAIN. I AM TOLD 700 PARTS AND LABOR. BUT THE MANUAL DOOR I AM TOLD THAT I WILL NEED TO TAKE TO A BODY SHOP FOR REPAIRS. VEHICLE NEVER INVOLVED IN AN ACCIDENT. MY HUSBAND HAS LOOKED AT THE PROBLEM AND TRYING TO DECIDE IF ITS POSSIBLE FOR HIM TO REMOVE THE DOOR PANEL FOR ACCESS TO THE BOLTS AND MECHANISM. BECAUSE IT IS APPARENTLY AN ISSUE WITH THE BOLTS WITH NO WASHERS COMING THROUGH THE SHEET METAL. EVEN AFTER I SPEND 1000 TO HAVE THE AUTOMATIC DOOR REPAIRED, AGAIN & HOPEFULLY THIS TIME IT WILL WORK. THE CAR STILL WON'T BE FUNCTIONAL FOR TRANSPORTING MY CHILDREN BECAUSE THE MANUAL DOOR CAN'T BE SECURED UNTIL I HAVE BODY SHOP LOOK AT REPAIRING. MY HUSBAND THOUGHT HE HAD HEARD ALOT OF AIR AROUND THE DOOR LIKE IT WASN'T SHUT THE DAY BEFORE. BUT AS I WAS IN PASSENGER SEAT I COULD NOT DISTINGUISH BETWEEN REGULAR WIND NOISE AND IF THERE WAS ANYTHING DIFFERENT. *TR

WHILE ATTEMPTING TO ACCELERATE BY PRESSING THE GAS PEDAL TO APPROXIMATELY 3/4 OF IT'S TRAVEL, I EXPERIENCED NO THROTTLE RESPONSE FOR 1-2 SECONDS WITH CARS COMING TOWARDS ME. THE ENGINE THEN PROCEEDED TO REV TO THE PROPER LEVEL I WAS EXPECTING. THIS TYPE OF SITUATION ALSO HAPPENS WHILE ATTEMPTING TO PASS A CAR ON THE FREEWAY BY PRESSING THE GAS PEDAL QUICKLY. THE CAR ONCE AGAIN HESITATES AND THEN RESPONDS IN 1 -2 SECONDS. THE VEHICLE IS A TOYOTA SIENNA 2004 XLE FWD. I'VE TRIED TO USE DIFFERENT FUEL GRADES, AC ON/OFF, TIRES PROPERLY INFLATED, NO ONE IN CAR/CAR FULL, DAY AND NIGHT, ALL WITH THE SAME RESULT. *TR

2004 TOYOTA SIENNA POWER SLIDING DOOR DOES NOT WORK. SCANNED INTERNET AND FOUND MANY PEOPLE FACING SIMILAR ISSUE. THIS IS SO COMMON A PROBLEM THAT TOYOTA SHOULD FIX THIS. *TR

2004 TOYOTA SIENNA: POWERED DOOR CABLE BREAKAGE; SEEMS TO BE A COMMON DEFICIENCY IN THIS MODEL VEHICLE. *TR

TIRE PRESSURE MONITORING SYSTEM IS NOT WORKING AND TOYOTA HAS MADE UP VARIOUS EXCUSES AS TO WHY THE LIGHT DOES NOT GO OFF DURING A FLAT OR "BLOW OUT" OR THAT IT IS WORKING PROPERLY. RECENTLY I WAS EXTREMELY NERVOUS DURING DRIVING AND FOUND AFTER PULLING OFF AND STOPPING AT A HONDA DEALERSHIP THAT I HAD AN UNDRIVEABLE TIRE. HONDA WAS NOT SURE WHY THE LIGHT DID NOT GO ON BUT SAID IT WAS UNSAFE TO DRIVE AND WOULD NOT HOLD AIR SO I COULD NOT GET TO TOYOTA. BESIDE THE 9 TIRES I HAVE REPLACED THE LATEST TIRE COST ME A RIM ALSO. I AM ASSUMING THAT THIS WAS DUE TO THE FLAT THAT I DID NOT KNOW THAT I HAD. SOMETHING NEEDS TO BE DONE ABOUT THE RUN FLATS AND ESPECIALLY THE TIRE PRESSURE MONITORING SYSTEM BEFORE SOMEONE IS KILLED OR SEVERELY INJURED. PLEASE DO SOMETHING ABOUT THIS VERY SERIOUS PROBLEM. *TR

TOYOTA SIENNA 2004 ELECTRIC SLIDING DOOR PASSENGER SIDE BROKE - CABLE SNAPPED. A METAL SKINNY CABLE IS NOW HANGING FROM THE OUTSIDE OF THE CAR, NEXT TO THE THIRD ROW WINDOW. MY CAR HAS 43,000 MILES, SO NOT COVERED BY WARRANTY ANYMORE. THE DEALER TELLS ME THAT THE COST OF REPAIR IS $1,500!!! THE DEALER CLAIMS THAT THE MOTOR AND ALL CABLES HAVE TO BE REPLACED. *TR

I OWN A 2004 TOYOTA SIENNA AND MY SLIDING MOTOR HAS GIVEN OUT AND I SEE THIS PROBLEM IS JUST NOT HAPPENING TO A FEW VEHICLES AND FROM WHAT I UNDERSTAND IT ALSO COULD POSSIBLY LEAD TO A SAFETY ISSUE. I OFFICIALLY WOULD LIKE TO SEE THIS PROBLEM RESOLVED BEFORE IT IS TOO LATE. *TR

TOYOTA 2004 SIENNA DRIVER SIDE DOOR MAKES LOUD SOUND WHEN OPENED AND OFTEN CLOSES WITHOUT WARNING. DEALER SAID THAT EXTENDED WARRANTY HAD BEEN UP TWO MONTHS BEFORE AND WOULD NOT REPAIR. MAYBE YOU SHOULD THINK ABOUT A RECALL BEFORE SOMEONE FALLS OUT OR GETS SQUISHED. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE SPARE TIRE UNEXPECTEDLY FELL OFF OF THE VEHICLE WHILE DRIVING 10 MPH. THE TIRE HAD NEVER BEEN USED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, BUT THEY DID NOT EXPLAIN THE REASON BEHIND THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

THE SLIDING DOOR CABLE SNAPPED AS THE DOOR OPENED. LEAVING IT WIDE OPEN AND UNABLE TO BE CLOSED. I HAD COMPLAINED ABOUT SQUEAKING NOISES AND THEY HAD LUBED THE DOOR TWICE. THE DEALERSHIP ALSO REPLACED A RECALLED PART IN THAT DOOR. *TR

I DROVE A 2004 TOYOTA SIENNA. MY CAR IS NOT PART OF THE RECALL. HOWEVER, I HAD AN INCIDENT SIMILAR TO THE GAS ACCELERATION. THIS INCIDENT HAPPENED LAST YEAR, WHERE I WAS IN MCDONALD PARKING LOT. I TOOK MY FOOT OFF THE GAS PEDAL TO SLOW DOWN IN ORDER TO PARK, SUDDENLY THE CAR ACCELERATED (ABOUT 20 MPH) AND I HAD TO STEP ON THE BRAKE BUT THE CAR DID NOT SLOW DOWN. I HAD TO STEP ON THE BRAKE THE SECOND TIME FOR THE CAR TO STOP. THIS INCIDENT LAST ONLY A FEW SECONDS. I DID NOT HAVE ANY MORE INCIDENT AFTER THAT ONE. *TR

THE AUTOMATIC SLIDING DOOR ON MY 2004 TOYOTA SIENNA STOPPED WORKING. THE DOOR NOW ONLY OPENS ABOUT 12 TO 18 INCHES. *TR

TOYOTA SIENNA 04 SLIDING DOOR CABLE IS FRAYED AND ABOUT TO SNAP. TOYOTA SAID IT WILL REPLACE THE CABLE & MOTOR FOR $1500. OUR 5 YR. WARRANTY JUST EXPIRED AND THE CAR ONLY HAS 77000 MILES. ACCORDING TO SITES I HAVE READ, EVENTUALLY THE DOOR WILL NO LONGER OPEN OR MAY RANDOMLY OPEN AS YOU DRIVE DOWN THE ROAD. WHEN THE CABLE SNAPS, IT ALSO COULD HURT ANYONE STANDING NEAR. *TR

NO APPARENT DIFFICULTIES, SIGNS OF SYMPTOMS HAD BEEN OBSERVED, BUT MY CHILDREN WERE PLACED IN POTENTIAL HARM DUE TO A PART THAT APPEARS TO BE DEFECTIVE AND COSTLY TO REPAIR. HERE IS THE SITUATION. THE POWER SLIDING DOOR ON THE PASSENGER SIDE WAS OPENED TO DISCHARGE SOME PASSENGERS FROM THE REAR OF THE VAN. WHEN WE ATTEMPTED TO CLOSE THE DOORS VIA THE POWER BUTTON, THE DOOR WOULD NOT RESPOND (CLOSE). WE TURNED THE POWER ELEMENT OFF, BUT WERE UNABLE TO CLOSE THE DOOR MANUALLY. ULTIMATELY, THE VAN HAD TO BE DRIVEN SEVERAL MILES TO THE DEALERSHIP WITH THE DOOR OPEN IN ORDER TO HAVE THEM CUT THE CABLE TO DISENGAGE THE POWER ELEMENTS SO THAT THE DOOR COULD BE USED MANUALLY. BASED ON ONLINE INFORMATION AND FROM INFORMATION GATHERED FROM THE DEALERSHIP, THIS IS A COMMON PROBLEM IN THIS MAKE AND MODEL OF VAN. UNFORTUNATELY, IT IS UNDER REPORTED AS THE COST TO REPAIR THE DOOR IS SUBSTANTIAL AND MOST CUSTOMERS ELECT NOT TO MAKE THE REPAIRS. WITH THAT DECISION, THERE IS A LIMITED NUMBER OF PARTS/DETAILS SUBMITTED FOR REVIEW, BUT IT IS THE SAFETY AND/OR POCKETBOOK OF THE CONSUMER THAT SUFFERS FROM WHAT APPEARS TO BE A POORLY MADE PART AND THE INABILITY TO DISENGAGE THE POWER SYSTEM EASILY. I WOULD APPRECIATE IT IF THIS PROBLEM WOULD BE INVESTIGATED AND THAT TOYOTA BE REQUIRED TO FIX THE POWER MECHANISMS ON THESE POWER DOORS SO THAT THEY WORK PROPERLY (PREFERRED), BUT THAT AT THE MINIMUM THEY ARE REQUIRED TO INSTALL AN EASY RELEASE TO DISENGAGE THE POWER SYSTEM IN CASE OF FAILURE. THERE IS NO SINCE IN JEOPARDIZING THE SAFETY OF PASSENGERS FOR SUCH A COMMON MALFUNCTION. A RECALL OF THIS MECHANISM NEEDS TO BE ENFORCED. *TR

CABLE SNAPPED FROM DRIVER SLIDING DOOR. CANNOT FULLY OPEN IT ANYMORE. USELESS DOOR. *TR

I OWN A 2004 TOYOTA SIENNA WITH POWER SLIDING DOORS. THE CABLE ON MY DRIVER'S SIDE DOOR SNAPPED, CAUSING THE DOOR TO NOT BE ABLE TO CLOSE. MY HUSBAND SAT IN THE BACK SEAT AND HELD THE DOOR SHUT WHILE WE DROVE IT TO THE SERVICE CENTER. THE REPAIR WAS ESTIMATED TO BE AROUND $1500, SO WE HAD THEM DISABLE THE POWER FEATURE AND WE NOW USE THE DOOR MANUALLY. THIS CABLE SNAPPING ON 2004 SIENNA VEHICLES IS A KNOWN PROBLEM WHICH THEY REFUSE TO ISSUE A RECALL FOR. THE SLIDING DOORS ARE POORLY DESIGNED AND DANGEROUS. I CURRENTLY DRIVE A NEWBORN AND A TODDLER AROUND IN MY SIENNA AND I DON'T TRUST THE DOORS THAT ARE SUPPOSED TO PROTECT THEM. PLEASE ENCOURAGE TOYOTA TO ISSUE A RECALL AND FIX THESE BROKEN SLIDING DOORS! *TR

LARGE NOISE IN THE STEERING COLUMN WHILE TURNING LEFT. *TR

2004 TOYOTA SIENNA. PROBLEM WITH SLIDING DOOR NOT CLOSING. METAL, PART OF DOOR FRAME,HOLDING SCREWS THAT KEEP LOCK IN PROPER PLACE FAILED DUE TO STRESS. *TR

2004 TOYOTA SIENNA AUTOMATIC SLIDING DOOR HAS BROKEN. A CHILD CANNOT OPEN THIS DOOR, WHICH RAISES SERIOUS SAFETY CONCERNS. THIS IS A COMMON PROBLEM WITH THE SIENNA, AS ATTESTED TO BY MEMBERS OF THIS FORUM: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0EB3FD GIVEN THE SERIOUS AND ENDEMIC NATURE OF THIS FAILURE, I ENCOURAGE YOU TO FORCE A RECALL. *TR

THE POWER SLIDING DOOR ON AN '04 TOYOTA SIENNA WOULD NOT STAY OPEN WHEN THE VEHICLE WAS ON A SLIGHT INCLINE. OTHER TIMES, IT WOULD NOT CLOSE PROPERLY. ON A NUMBER OF OCCASIONS, AFTER THE DOOR WAS OPENED IT BEGAN TO CLOSE BY ITSELF HITTING THE PERSON WHO WAS REACHING INTO THE VEHICLE, WHILE THE DOOR WAS CONTINUING TO TRY TO CLOSE. IT TOOK A LOT OF FORCE TO STOP THE DOOR FROM CLOSING. ON ONE OCCASION THE FORCE OF THE DOOR CLOSING BRUISED MY WIFE'S RIGHT ARM. THIS IS A DEFINITE SAFETY ISSUE. SOMEONE COULD BE SERIOUSLY INJURED, INCLUDING BEING CRUSHED BETWEEN THE DOOR AND PILLAR. THIS PROBLEM WAS REPORTED TO THE DEALER ON THREE DIFFERENT VISITS OVER A SIX MONTH PERIOD. ON EACH VISIT THE TECHNICIAN REPORTED "NO PROBLEM FOUND" OR "WORKING PER DESIGN AND INTENT AT THIS TIME." ON THE LAST VISIT, AFTER THE TECHNICIAN FOUND NOTHING AGAIN, I WENT OUT WITH THE SERVICE ADVISOR AND WAS ABLE TO DEMONSTRATE THE PROBLEM. AFTERWARD THE SHOP FOREMAN FOUND THAT THE REAR HINGE BUSHINGS WERE WORN. AFTER THE BUSHINGS WERE REPLACED, THE DOOR WORKED AS IT SHOULD. TOYOTA CLAIMS THIS WOULD HAVE BEEN COVERED UNDER THE ORIGINAL 36 MO. / 36,000 MILE WARRANTY, BUT NOT UNDER THEIR EXTENDED WARRANTY. *TR

2004 TOYOTA SIENNA XLE PASSENGER SIDE SLIDING DOOR POWER FAILURE. OPENED DOOR AND THE CABLE THAT THE DOOR RUNS ALONG HUNG OUTSIDE THE SIDE OF THE VAN AND WOULD NOT RETRACT INTO PLACE AND THE POWER WOULD NOT MOVE THE DOOR TO CLOSE IT. AFTER HAVING IT INSPECTED BY THE DEALER THEY SAID THE MOTOR AND CABLE NEED TO BE REPLACED AT A COST OF $1055.00. THEY ALSO TURNED OFF THE POWER TO BOTH DOORS (THERE IS ONLY ONE SWITCH WHICH AFFECTS BOTH DOORS) STATING THAT THE DOOR COULD OPERATE RANDOMLY CAUSING A SAFETY ISSUE IF THAT HAPPENED WHILE DRIVING. SINCE THIS HAS OCCURRED I HAVE HEARD FROM SEVERAL OTHER SIENNA OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE CABLE ON THE DRIVER'S SIDE SLIDING DOOR SNAPPED DUE TO CORROSION AND RUST. THE FAILURE CAUSED A DELAY IN OPENING AND CLOSING THE DOOR. OCCASIONALLY, THE DOOR WOULD OPEN ONLY HALFWAY AND COULD NOT BE CLOSED. WHEN THE CONTACT ATTEMPTED TO OVERRIDE THE DOOR, SHE NOTICED THAT THE CABLE SNAPPED. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE DEALER STATED THAT THE HINGE ASSEMBLY AND MOTOR ASSEMBLY NEEDED TO BE REPLACED AT THE COST OF $15,000. THERE WERE NO RECALLS AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 74,248.

THE RIGHT REAR ELECTRIC SLIDING DOOR STOPPED WORKING. IT WAS DIFFICULT TO OPEN. I TOOK IT TO THE DEALER AND THEY ADVISED ME THAT THE CABLE HAD BROKEN. ABOUT TWO WEEKS AFTER I TOOK IT TO THE DEALER, THE DOOR JAMMED COMPLETELY AND YOU COULD NOT EVEN OPEN IT MANUALLY. THIS PRESENTS A HAZARD IF THERE IS A FIRE IN THE VAN OR AN ACCIDENT THAT REQUIRES A PASSENGER TO EXIT QUICKLY. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 20 MPH, THE CONTACT NOTICED THE TRACTION CONTROL ENGAGED CAUSING THE ANTI LOCK BRAKES TO ENGAGE. THE CONTACT STOPPED THE VEHICLE; HOWEVER, WHEN RESUMING REGULAR FUNCTIONS HE COULD NOT DRIVE MORE THAN 5 MPH WITHOUT THE TRACTION CONTROL ENGAGING. A LOCAL TECHNICIAN DETERMINED THAT THE WHEEL SPEED SENSOR AND RELUCTOR RINGS WERE RUSTY WHICH CAUSED THE ANTI LOCK BRAKES TO ACTIVATE, THE VEHICLE WAS REPAIRED AT A COST OF $87.00. THE MANUFACTURER STATED THAT THEY WHERE UNAWARE OF THE ISSUE AND A COMPLAINT WAS TAKEN. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 68,000. UPDATED 6/01/09 *CN UPDATED 06/02/09.*JB

DOOR CHECK ON 2004 TOYOTA SIENNA IS BROKEN AND IS MAKING A LOUD POPPING NOISE AND WAS TOLD BY DEALERSHIP IT IS DOOR CHECK. TOYOTA HAS PUT IN PLACE A WARRANTY ENHANCEMENT BUT HAS EXTENDED THE WARRANTY FOR 100,000 MI OR 5 YEARS IN SERVICE. I AM WITHIN THE 5 YEARS BUT OVER THE 100,00 MILES AND TOYOTA REFUSES TO ASSIST WITH THIS PROBLEM. I DO NOT SEE HOW MILEAGE SHOULD AFFECT THIS PROBLEM AND BUT DO SEE HOW TIME IN SERVICE DOES. I WAS TOLD BY DEALERSHIP THAT THIS CAN CAUSE DOOR CLOSURE PROBLEM IF NOT FIXED *TR

2004 'TOYOTA SIENNA MINIVAN. CABLE ON POWER SLIDING DOOR, PASSENGER SIDE, SNAPPED LEAVING DOOR UNUSABLE AND IN THE OPEN POSITION. UNABLE TO CLOSE DOOR OR TO DRIVE SAFELY. TOYOTA DEALERSHIP IS ASKING FOR MORE THAN $1000 TO REPLACE A CABLE. FOUND MANY, MANY OTHER COMPLAINTS ABOUT THE SAME CABLE AND SAME HIGH COSTS FOR REPAIR WHILE BROWSING ONLINE FOR REPAIR ADVICE. I WILL HAVE TO PARK THE VAN IF THEY CANNOT FIX IT AS IT IS UNUSABLE WITH THE DOOR OPEN AND NOT WORKING. *TR

I OWN A 2004 TOYOTA SIENNA VAN. APPARENTLY MY PROBLEM IS VERY COMMON AFTER TALKING WITH SEVERAL DEALERSHIPS. MY PASSENGER SLIDING DOOR HAS AN AUTOMATIC PUSH BOTTOM TO OPEN AND CLOSE. IT RECENTLY FAILED AND I CAN NO LONGER OPEN OR CLOSE THE SLIDING DOOR WITH THE SWITCH. IT HAS TO BE MANUALLY OPENED FOR THE DOOR TO OPEN. THIS IS A SAFETY HAZARD SINCE I HAVE SMALL KIDS IN CASE OF AN EMERGENCY. I WAS QUOTED $1100 FOR PARTS ONLY TO REPLACE. THIS DOES NOT INCLUDE LABOR. I AM TOLD IT IS VERY LABOR INTENSIVE TO REPLACE. ACCORDING THE SERVICE DEPARTMENT AT SEVERAL TOYOTA DEALERSHIPS THIS IS NOT AN UNCOMMON PROBLEM. THEY EVEN CARRY THIS PART IN STOCK FOR THAT REASON. I CHECKED ONLINE AND THERE ARE MANY COMPLAINTS EXACTLY MY CASE. MY SIENNA VAN HAS HAD 3-4 RECALLS SINCE I BOUGHT IT IN 2003. TOYOTA REFUSES TO ACCEPT RESPONSIBILITY FOR THIS DEFECT. *TR

THE VSC HAS ACTIVATED MULTIPLE TIMES ON MY VAN FOR NO APPARENT REASON. WHILE DRIVING AT ANY SPEED AND USUALLY IN A TURN, THE VSC LIGHT WILL FLASH, THE WARNING BEEP WILL BEEP, AND THE ABS BRAKES WILL AUTOMATICALLY BE APPLIED AND THE ENGINE WILL QUICKLY DECELERATE. I HAVE ALMOST BEEN REAR-ENDED SEVERAL TIMES BECAUSE THE VAN WILL SUDDENLY DECIDE TO DECELERATE. I HAVE NO CONTROL OVER WHEN THIS HAPPENS AND NO CONTROL OF THE VAN WHEN IT DOES! *TR

1. TOYOTA SIENNA CE DRIVER'S DOOR WELDED PART (INSIDE DOOR) SNAP OFF CAUSING LOUD THUD SOUND WHEN OPENING & CLOSING THE DOOR. I FOUND OUT IN THE INTERNET THAT BEFORE THERE WAS A LOT OF COMPLAINTS ABOUT IT BUT TOYOTA DID NOT ORDER A RECALL & NOW THEY WANT ME FIX IT IN A SHOP AT MY OWN EXPENSE. 2. SUDDEN ACCELERATION FROM IDLING DURING TRAFFIC CRUISING. *TR

I OWN A 2004 TOYOTA SIENNA. THE CABLE ON BOTH SLIDING DOORS BROKE AND THE DOORS DO NOT OPEN AUTOMATICALLY WE HAVE TO OPEN AND CLOSE THEM MANUALLY WHICH IS VERY DIFFICULT FOR MY SMALL KIDS. SOMETIMES THE DOORS JAM AND DO NOT CLOSE PROPERLY. I AM WORRIED ABOUT THE SAFETY OF MY KIDS. MY VAN HAS ONLY 65K MILES ON IT. I HAVE CONTACTED TOYOTA AND MY LOCAL TOYOTA DEALER. THEY TOLD MY IT WILL COST ME ABOUT $3400 DOLLARS TO FIX BOTH DOORS. I CAN NOT PAY THIS KIND OF MONEY ESPECIALLY ON A PROBLEM THAT SEEMS TO BE COMMON WITH ALL 2004-2006 SIENNA VANS. I THINK TOYOTA SHOULD ISSUE A RECALL AND FIX THEIR DEFECTIVE PRODUCTS. *TR

SIENNA 2004 XLE VAN. THE REAR SIDE POWER DOOR STOPPED WORKING. THE CABLE HAD BROKEN AND HENCE THE POWER DRIVE FOR OPENING AND CLOSING THE DOOR WOULD NOT WORK. THE DOOR COULD BE OPENED BY SLIDING THE DOOR MANUALLY. I TOOK THE VAN INTO THE DEALERSHIP TO HAVE THE PART REPLACED. THEY WERE UNABLE TO GET TO THE REPAIR AND WE WERE LEAVING TOWN. I ASKED THEM IF THE CAR WAS SAFE TO DRIVE AS THERE WAS NO WAY TO DISABLE THE DOOR FROM USE AND THERE WOULD BE CHILDREN IN THE REAR WHO WOULD BY HABIT REACH TO OPEN THE DOOR. THE SERVICE MANAGER ASSURED ME IT WAS FINE - ONLY DIFFICULT TO OPEN MANUALLY AND EVEN CAME TO THE VEHICLE TO DEMONSTRATE. THE NEXT MORNING, MY HUSBAND DROVE THE VAN TO ON ERRANDS BEFORE LOADING UP TO TAKE IT ON VACATION. HE UNTHINKINGLY OPENED THE REAR PASSENGER DOOR RESULTING IN THE FAR BACK SIDE WINDOW SHATTERING AND THE DOOR FALLING OFF ONTO THE GROUND. IF THERE HAD BEEN SOMEONE SEATED IN THE VEHICLE, THEY WOULD HAVE BEEN COVERED IN GLASS. IF A CHILD HAD OPENED THE DOOR, IT WOULD HAVE FALLEN ON HIM. WE TOOK THE VAN TO THE DEALERSHIP AND CALLED THE TOYOTA CORPORATE LINE - BOTH REFUSED TO ACKNOWLEDGE THAT THE ISSUE WAS A SAFETY PROBLEM WE TOOK THE CAR TO AN INDEPENDENT REPAIR SHOP WHO TOLD US THAT THE CABLE SYSTEM WAS NO LONGER AVAILABLE AND HAD BEEN REPLACED BY A DIFFERENT SYSTEM WHICH MAY HAVE BEEN BECAUSE OF THE POTENTIAL SAFETY AND POOR ENGINEERING DESIGN. I WROTE LETTERS TO TOYOTA BUT RECEIVED NO RESPONSE. *TR

THE UNIVERSAL JOINT AT THE BOTTOM OF THE INTERMEDIATE STEERING SHAFT HAS RUSTED AND IS SEIZING. THIS PROBLEM OCCURS AT VARYING DEGREES DEPENDENT UPON TEMPERATURE AND HUMIDITY. AT IT'S BEST, STEERING IS A LITTLE DIFFICULT AND UNPREDICTABLY RESPONSIVE. AT IT'S WORSE, STEERING IS NEARLY IMPOSSIBLE. IT FEELS AS THOUGH THE POWER STEERING IS ALTERNATING BETWEEN WORKING CORRECTLY AND ACTUALLY WORKING AGAINST THE DRIVER. THIS ALTERNATION OCCURS IN ABOUT 30 DEGREE INTERVALS AS THE WHEEL IS TURNED. THIS MAKES FOR VERY UNPREDICTABLE DRIVING AND MAY LEAD TO A CRASH. I HAVE RESEARCHED THIS ONLINE AND FOUND THAT MANY PEOPLE, PARTICULARLY PEOPLE IN HIGH ROAD SALT REGIONS, ARE HAVING THIS PROBLEM. TOYOTA HAS CREATED TSB ST001-07 CONCERNING IT, BUT DOES NOT CONSIDER IT A BIG ENOUGH PROBLEM TO CAUSE A RECALL. I AM AMAZED THAT A KNOWN PROBLEM THAT COULD CAUSE THE CAR TO BE UN-STEERABLE IS NOT SERIOUS ENOUGH FOR TOYOTA OR NHTSA TO DESIGNATE A RECALL. *TR

THE CABLE AND MOTOR ASSEMBLY FOR OUR 2004 TOYOTA SIENNA XLE SLIDING DOOR BROKE. MY WIFE WAS UNABLE TO CLOSE THE DOOR AND HAD TO DRIVE HOME WITH FOUR CHILDREN IN CAR SEATS IN THE BACK. I WAS ABLE TO CLOSE THE DOOR, BUT NOW WE DON'T OPEN IT FOR FEAR OF IT BEING STUCK OPEN. I RECEIVED A QUOTE TO FIX OF OVER $1,800. I RESEARCHED ON THE INTERNET AND THIS SEEMS TO BE A VERY COMMON PROBLEM . TOYOTA SHOULD ISSUE A RECALL AS THIS IS OBVIOUSLY DEFECTIVE AND IT IS A SAFETY CONCERN. *TR

THE POWER SLIDING DOORS ON THE 2004 SIENNA FAIL EARLY, CAUSING SAFETY AND USABILITY ISSUES. THE POWER DOOR CABLE WEARS OUT EARLY DUE TO FAULTY COATING ON HE CABLE, FAULTY HINGES AND DOOR FREEZING. ONCE THE CABLE SNAPS, THE DOOR CAN SLIDE OPEN UPON ACCELERATION. DISABLING THE POWER FEATURE ALLOWS THE DOOR TO BE USED, BUT FALSELY CAUSES THE VEHICLE TO REGISTER THE DOOR AS CLOSED WHEN IT IS OPEN, ALLOWING THE CAR TO BE PUT IN GEAR AND DRIVEN WITHOUT THE DOOR PROPERLY LATCHED CLOSED. LOOSE PARTS FROM THE SNAPPED CABLE AND TORN CABLE JACKET EASILY LODGE IN THE WORKING MECHANISM, MAKING THE DOOR BEHAVE INCONSISTENTLY - SOMETIMES LATCHING, SOMETIMES NOT. WHEN NOT LATCHED, THE DOOR EASILY SLIDES FORWARD OR BACK IF THE VEHICLE IS PARKED ON A HILL, POTENTIALLY CAUSING INJURY. IN ADDITION, THE DOORS FREEZE CLOSED IN MODERATELY COLD (25 F) TEMPERATURES, CAUSING THEM TO OPEN PARTIALLY (A FEW MILLIMETERS). THIS CAUSES EXTRA STRAIN AND WEAR ON THE POWER DOOR CABLES AND CAN CAUSE THE VEHICLE TO REGISTER AN OPEN DOOR. IF THE DOOR IS LEFT IN THIS CONDITION, IT CAN MASK OTHER DOORS ACTUALLY BEING OPENED WHILE THE VEHICLE IS MOVING. THE PARTIAL OPENING ALSO CAUSES A MISALIGNMENT OF THE LOCKING MECHANISM, MAKING IT VERY DIFFICULT TO OPEN THE DOOR TO CORRECT THE PARTIAL OPENING. THE DOOR REPAIR WAS QUOTED BY MULTIPLE DEALERS AT MORE THAN $3000. A TSB (0085-09) IN EARLY 2009 OFFERED AN ALTERNATE METHOD OF REPAIR, BUT THE COST IS STILL MORE THAN $1700 PER DOOR. DEALERSHIPS HAVE BEEN UNWILLING TO PROVIDE THE PART TO NON-DEALER MECHANIC'S SHOP. *TR

2004 TOYOTA SIENNA XLE LTD. THERE WERE TIMES WHEN THE GAS PEDAL WOULD GET STUCK AT 60 MPH OR WHEN I WAS TURNING ON A LONG FREEWAY ON RAMP GOING ABOUT 30-35, THE VAN WOULD ACCELERATE WHEN I DID NOT WANT IT TO. *TR

2004 TOYOTA SIENNA STEERING. STEERING SUDDENLY BINDS WHILE ATTEMPTING TO TURN. VERY HARD TO STEER AT TIMES. HARD TO CONTROL. *TR

NOTICED THAT THE DRIVER SIDE SLIDING DOOR WAS NOT SEATING PROPERLY. ON INVESTIGATION, DISCOVERED THAT THE BOLTS HOLDING THE LATCH AT THE REAR OF THE DRIVER'S SIDE SLIDING DOOR CUT THROUGH THE SHEET METAL OF THE DOOR ITSELF, CAUSING THE DOOR TO BE UNLATCHABLE. *TR

WE BOUGHT OUR SIENNA NEW FROM A TOYOTA DEALER. WE REQUESTED LEATHER INTERIOR AND PAID EXTRA AND IT WAS INSTALLED. WE LATER FOUND OUT THAT THIS WORK WAS NOT DONE BY THE DEALER BUT WAS SUBCONTRACTED AND TOYOTA PARTS WERE NOT USED. SUBSEQUENTLY 13 DAYS AGO I HIT A POTHOLE AND THE PASSENGER SIDE CURTAIN AIR BAG DEPLOYED. WE NOTICED A WARNING STICKER ON THE CAR THAT SAID THAT NON FACTORY SEAT COVERS MUST NOT BE INSTALLED BECAUSE OF THE SIDE AIR BAGS. I CONTACTED A LOCAL TOYOTA DEALER SERVICE MANAGER WHO FELT THAT TOYOTA SHOULD INSPECT THE VEHICLE. HE THEN DEVELOPED PNEUMONIA AND WAS UNABLE TO WORK. I CONTACTED TOYOTA. THEY TOOK ALL THE DETAILS. THEY REFUSED TO EXAMINE THE VEHICLE AND SUGGESTED I REFER IT TOM MY INSURER FOR REPAIR. CLEARLY TOYOTA POLICIES HAD NOT BEEN ADHERED TO BY THE DEALER. TOYOTA REFUSED TO EVEN CONSIDER SENDING OUT A WARNING NOTICE OR THE PERFORMANCE OF ANY SAFETY EVALUATION OF OUR OR ANY OTHER CAR. AS THERE HAD BEEN A BREACH OF THEIR OWN POLICIES I FIND THIS TO BE AN ASTONISHING RESPONSE. ABOVE ALL I WANT MY FAMILY AND OTHERS TO BE SAFE. I FEEL THE MANUFACTURER SHOULD AT LEAST INSPECT A VEHICLE UNDER SUCH CIRCUMSTANCES. *TR

ON MULTIPLE OCCASIONS WE HAVE HAD ISSUES WITH OUR PASSENGER SIDE POWER SLIDING DOOR NOT WORKING/ STUCK. ON THE FIRST OCCURRENCE IT WAS STUCK "OPEN" POSING A HAZARD IF WE HAD OUR CHILDREN IN THE CAR OR WERE STRANDED ON THE HWY. ON THE SECOND MOST RECENT OCCURRENCE THE DOOR WAS STUCK CLOSED AND WOULD NOT OPEN AT ALL. VERY INCONVENIENT. *TR

DRIVERS SIDE SLIDING DOOR JAMMED AND CABLE HAD TO BE CUT BY DEALER. I HAVE SEEN THIS IS A COMMON ISSUE IN SIENNAS. SEEMS TO BE A SAFETY AND QUALITY ISSUE. 1500 DOLLARS FOR REPAIR AT DEALER. *TR

POWER SIDE SLIDING DOOR ON PASSENGER SIDE OF TOYOTA SIENNA 2004 LE VAN GETS JAMMED, STUCK, UNOPENABLE, UNCLOSABLE IN BOTH COLD AND WARM WEATHER. *TR

STEERING BINDING OR INCREASED STEERING EFFORT ON TOYOTA 2004 SIENNA. STEERING REQUIRES EXTRA EFFORT WHILE TURNING, AND DOES NOT ALWAYS RETURN BY ITSELF (REQUIRES EFFORT TO RETURN TO 0 DEGREES). THIS CONDITION VARIES (DIFFERENT EFFORT AT DIFFERENT POINTS IN THE TURNING ARC) FROM TURN TO TURN, MAKING IT A HAZARD FOR DRIVING. IT IS SIMILAR TO PARTIAL LOSS OF POWER STEERING MIDWAY THROUGH A TURN. SEEMS TO BE GETTING WORSE. I UNDERSTAND THERE IS A TSB TO FIX THIS PROBLEM, WHICH I AM TRYING TO OBTAIN SO THE PROBLEM CAN GET FIXED CORRECTLY. (DON'T WANT TO BE OVERCHARGED FOR UNNECESSARY WORK). *TR