NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Toyota Sienna. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
THE SIDE DOOR CABLES ON MY 2004 TOYOTA SIENNA HAVE CORRODED AND SNAPPED. ONE CABLE HAS TANGLED ON PARTS INSIDE AND NOW WILL NOT FULLY OPEN. THE OTHER CABLE TANGLED WHILE THE DOOR WAS OPEN AND WOULD NOT CLOSE UNTIL I PARTIALLY DISASSEMBLED THE PANEL AND ENTANGLED THE BROKEN CABLE. THE VAN IS OUT OF WARRANTY AND TOYOTA HAS QUOTED ME $1500 PER DOOR ($3000 TOTAL) TO REPAIR. *TR
I HAVE A 2004 TOYOTA SIENNA, IT IS NOT RECALLED. MY TOYOTA VAN WOULD STRUGGLE TO GET MOVING ESPECIALLY GOING UP A SMALL INCLINE I WOULD HAVE TO PUSH THE GAS PEDAL TO THE FLOOR(THE CARS RPMS WOULD RACE) IN ORDER FOR IT TO MOVE, IT WAS LIKE GASPING FOR AIR. I BROUGHT IT TO TOYOTA AND THEY RAN THE TESTS AND SAID NOTHING WAS WRONG, IN THE END THEY CLAIMED IT WAS THE FLOOR MAT PREVENTING THE GAS PEDDLE FROM OPERATING PROPERLY. NOT POSSIBLE THE FLOOR MAT WAS NOT OUT OF PLACE BECAUSE OF STAINS ON THE FLOOR. THE FLOOR MAT IS HEAVY AND DOES NOT SLIDE AROUND. NOW I AM FRUSTRATED SO BROUGHT IT TO COTTMANS AUTOMOTIVE AND THEY RAN THE COMPUTER ON IT AND SAID NOTHING CAME UP ON THE COMPUTER AS NOT WORKING, IF IT KEEPS DOING IT BRING IT BACK. WELL NOW I KNOW WHETHER IT COMES OUT OR NOT THIS IS A COMPUTER PROBLEM. IT DOES NOT SHOW UP ON THE COMPUTER TESTS THEY RUN AND YOU CAN NOT DUPLICATE THE PROBLEM ON DEMAND. WITH ALL THE TROUBLES OCCURRING WITH TOYOTA, THEY ARE TRYING TO BLAME IT ALL ON FLOOR MATS, A COMPUTER PROBLEM WOULD BE MUCH MORE COSTLY TO REPAIR SOMETIMES COMPUTERS CAN TAKE CONTROL. I FIND IT VERY INTERESTING MY PROBLEM AND NOW THE PROBLEM WITH ACCELERATION IS ALL BLAMED ON FLOOR MATS? MY SIENNA IS STILL HAVING THE SAME PROBLEM NOT ABLE TO ACCELERATE AND JERKS WHEN IT DOES GET GOING. THIS IS OUR 4TH TOYOTA AND WE HAVE NEVER HAD ANY TROUBLE. IN ALL MY YEARS AS L LOYAL TOYOTA CUSTOMER I FIND THIS VERY SAD. THANK YOU *TR
THE DRIVERS SIDE DOOR CLICKS AND POPS UPON OPENING AND CLOSING. THIS IS SOME KIND OF LATCH/WELDING ISSUE. THE LONG TERM CONSEQUENCE IS COMPLETE DOOR FAILURE. *TR
FAILURE OF THE ADAPTIVE CRUISE CONTROL MODULE ON A 2004 TOYOTA SIENNA XLE LIMITED. THE ADAPTIVE CRUISE CONTROL MODULE, LOCATED UNDER THE FRONT BUMPER ON THE PASSENGER SIDE, FAILS COMPLETELY AND CONTINUOUSLY RESULTING IN COMPLETE FAILURE OF THE CRUISE CONTROL SYSTEM. THE MODULE IS NOT SEALED PROPERLY THEREBY ALLOWING MOISTURE INSIDE RESULTING IN CORROSION AND FAILURE OF THE PART. WHEN ACTUATED, THE PART IS DESIGNED TO AUTOMATICALLY SLOW THE VEHICLE WHILE APPROACHING SLOWER TRAFFIC FROM BEHIND. FAILURE OF THIS PART WHILE DRIVING COULD RESULT IN AN ACCIDENT IF THE MODULE DOES NOT AUTOMATICALLY SLOW THE VEHICLE PROPERLY. THE VEHICLE IN QUESTION HAS ONLY 85,000 MILES ON IT. THE VEHICLE HAS 88,000 MILES ON IT KNOW. THE VEHICLE WAS TAKEN TO KELSO TOYOTA IN APPLETON, WI WHERE I WAS TOLD THAT THE UNIT NEED TO BE REPLACED. I DISASSEMBLED THE UNIT AND FOUND THE CORROSION. I BELIEVE THE DEAL WOULD SIMPLY REPLACE THE UNIT WITH NEW AND THEN DISCARD THE OLD UNIT NOT KNOWING WHY IT FAILED. I BELIEVE THE WRONG ORING MATERIAL WAS USED. I BELIEVE IN COLD WEATHER THE ORING SHRINKS ALLOWING WATER INTO THE MODULES CABINET RESULTING IN THE FAILURE. *TR
THE SLIDING PASSENGER DOOR ON OUR 2004 TOYOTA SIENNA SUDDENLY JUST STOPPED WORKING AND WE CANNOT USE THE DOOR NOW. PASSENGERS ON THAT SIDE CANNOT GET OUT OF THE CAR THAT WAY. AS WE HAVE DONE SOME RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM WITH THE POWER DOOR CABLE IN SIENNA VANS. *TR
WHEN BACKING 2004 TOYOTA SIENNA LE VAN IN DRIVEWAY THE BRAKES FAILED. THE VEHICLE HAS 41,000 MILES AND HAS ALWAYS BEEN SERVICED BY TOYOTA. THE BRAKES WERE CHECKED AT 34,388. THE CAR HAS A HIGHER IDLE (FUEL CONSUMPTION) SO IN THE PROCESS OF BACKING, THE CAR WAS ROLLING. I PUT THE CAR IN REVERSE AND DID NOT TOUCH THE ACELERATOR. THE VEHICLE ROLLED AND CONTINUED TO PICK UP SPEED, SINCE I WAS UNABLE TO STOP THE CAR. THE BRAKES WERE APPLIED AROUND 3 TIMES AND THEN I OPTED TO HIT THE RETAINING WALL INSTEAD OF GOING BACK INTO THE A BUSY STREET WITH WIFE AND CHILDREN IN THE CAR. IT WAS EITHER PRAY FOR NO COMING TRAFFIC OR RUN INTO THE NEIGHBORS HOUSE AND VEHICLES. WE HAVE NOT EXPERIENCED ANY PROBLEMS IN THE PAST. THE DEALERSHIP WAS UNABLE TO IDENTIFY ANY ROOT CAUSE. WE ARE CONCERNED ABOUT THE SAFETY OF THE VEHICLE AND WANTED A COMPLAINT AS A MATTER OF RECORD. IN RESEARCHING THE INCIDENT IN GOOGLE THIS IS NOT AN ISOLATED INCIDENT AND THERE HAVE BEEN A FEW RECORDS OF SUCH CASES WITH THE SIENNA VAN AROUND THIS MAKE AND MODEL. *TR
MY AUTOMATIC SLIDING DOOR FELL OFF MY 2004 TOYOTA SIENNA. THIS OCCURRED WHILE DRIVING OUT MY DRIVEWAY. ALTHOUGH THE DOOR COMPLETELY FELL TO THE GROUND AND MY TWO CHILDREN, AGES 5 AND 6 WERE PRESENT, NOBODY WAS HURT IN THE INCIDENT. I AM THANKFUL IT HAPPENED WHILE THE VEHICLE WAS MOVING SLOWLY. ODDLY, DARCARS TOYOTA OF SILVER SPRING, MARYLAND CHARGED ME OVER $1000.00 TO FIX THE PROBLEM. *TR
I HAVE A 2004 TOYOTA SIENNA, I AM EXPERIENCING A KNOWN ISSUE REGARDING MY POWER SLIDING DOORS. THEY SEEM TO POWER FORWARD AND BACK IF I MANUALLY USE THE HANDLES TO OPEN THE DOORS, BUT IF I USE THE AUTO-OPENING BUTTONS FROM INSIDE THE VAN THE DOORS TRY TO OPEN BUT THEY WONT UNLATCH SO THAT THE DOORS WILL SLIDE FROM OPEN TO CLOSE OR CLOSE TO OPEN. THIS HAS BEEN ONGOING FOR 1 YR NOW. I TOOK IT TO THE DEALER AND THEY INFORMED THAT IT WAS A KNOWN ISSUE THAT THEY DON'T SUPPORT. THEY TOLD ME THE COST WAS OVER $1K. I WOULD LIKE TO KNOW IF THERE IS ANYTHING MORE I AM ABLE TO DO. THANKS FOR YOUR TIME AND ATTENTION. *TR
PASSENGER SIDE SLIDING DOOR CABLE SHREDDED AND NO LONGER OPERATES DOOR. *TR
WEATHER WAS COLD, DOOR MOTOR "FROZE", WHEN THE DOOR MOTOR "UNFROZEN," THE CABLE BROKE. NOW DOOR WILL NOT OPEN AUTOMATICALLY OR MANUALLY. MY DOOR HAS "FROZEN" OFF AND ON SINCE I GOT IT IN 2004, BUT HAS USUALLY OPENED AFTER THE THIRD OR FOURTH TRY. DEALER SAYS IT WILL COST $1,700 TO FIX DOOR. BASED ON AN INTERNET SEARCH, MANY OWNERS ARE HAVING THIS SAME ISSUE WITH SIMILAR REPAIR COSTS. *TR
BOTH SLIDING DOORS ON 2004 TOYOTA SIENNA LE FREQUENTLY FREEZE SHUT IN WINTER. ONE DOOR IS POWER, ONE IS MANUAL, AND BOTH FREQUENTLY FREEZE. ONLY SOLUTION SO FAR IS TO WAIT FOR VAN TO WARM UP. MAJOR SAFETY ISSUE AS IT PREVENTS EASY EXIT FOR CHILDREN IN REAR OF VAN - THEY MUST CRAWL BETWEEN THE FRONT SEATS TO EXIT. *TR
I OWN A 2004 TOYOTA SIENNA XLE. STARTING ABOUT A MONTH AGO (RIGHT WHEN IT TURNED 100K MILES) THE REAR DRIVER'S SIDE POWER DOOR STARTED GETTING STUCK CLOSED AND WOULD NOT OPEN. IT MADE A CLICKING SOUND LIKE IT WAS TRYING TO OPEN BUT IT WAS LIKE IT WOULDN'T UNLOCK (EVEN THOUGH THE ORANGE PART OF THE LEVEL STILL MOVED INSIDE TO INDICATE IT WAS UNLOCKED). AT FIRST LOCKING AND UNLOCKING THE DOOR A FEW TIMES WOULD SOLVE THE PROBLEM AND THEN IT WOULD OPEN FINE. THE PROBLEM HAS BECOME INCREASINGLY FREQUENT AND NOW THE DOOR WON'T OPEN AT ALL. I TOOK IT TO THE DEALER AND THEY COULDN'T GET IT TO OPEN AND THE TECHNICIAN SAID THAT JUST ABOUT EVERYONE WITH THIS MODEL HAS THIS PROBLEM AND QUOTED ME $1600+ DOLLARS TO FIX IT - AND THAT'S IF THE DOOR WILL OPEN AGAIN. THEY ALSO SHOWED ME HOW THE REPLACEMENT MOTOR IS A RE-ENGINEERED PART WHICH IS FURTHER INDICATIVE OF THE DEFECTIVENESS OF THE ORIGINAL. THERE ARE HUNDREDS IF NOT THOUSANDS OF INSTANCES OF THIS VERY SAME FAILURE HAPPENING TO OTHER SIENNA OWNERS OF THIS VINTAGE YET TOYOTA WON'T ISSUE A RECALL. I CALLED TOYOTA CUSTOMER SERVICE AND THEY JUST KEPT SAYING IT HAS A HUNDRED THOUSAND MILES AND TOUGH LUCK. NEVER MIND IT'S A 4 YEAR OLD CAR. THEY SAID I'D HAVE TO MEET WITH THE DISTRICT MANAGER WHO'D MADE THIS DECISION AND THAT THERE WAS NO POSSIBLE WAY TO EVER ESCALATE THIS MATTER ABOVE THAT INDIVIDUAL. I DON'T BUY THAT. THEY ALSO REFUSED TO GIVE ME THIS INDIVIDUAL'S CONTACT INFORMATION. THIS IS WHOLLY UNACCEPTABLE. . I HAVE MANY MORE CARS TO PURCHASE IN MY LIFETIME AND THEY WON'T BE TOYOTA'S IF THIS IS HOW THEY'RE GOING TO TREAT THEIR CUSTOMERS. IT SEEMS AS THOUGH THEY HAVE NO INCENTIVE TO ADDRESS THIS ISSUE AS THE $3,000 IT SOUNDS LIKE EVERYONE IS HAVING TO SPEND ON THEIR DEFECTIVE DOORS IS A MIGHTY LUCRATIVE INCOME SOURCE FOR THEM. HELP. *TR
DRIVER SIDE PASSENGER DOOR ON THE TOYOTA SIENNA 2004 VEHICLE WITH LESS THAN 51,000 MILES MUST NOW BE REPLACED AT A COST OF $1,800. THIS IS CERTAINLY NOT NORMAL FOR A CAR THIS NEW WITH ONLY NORMAL DAILY USE IN A NON-WEATHERED ENVIRONMENT. *TR
STEERING SUDDENLY BEGAN TO BIND WHEN TURNING AT LOW SPEED AND INCREASING DIFFICULT TO STEER, ESPECIALLY IN COLD TEMPERATURES. DEALERSHIP FOUND RUSTING KNUCKLES ON STEERING SHAFT AND INSTALLED NEW SHAFT. VEHICLE HAD ONLY 42,000 MILES. NEVER HAD A PROBLEM LIKE THIS WITH 2 PREVIOUS TOYOTAS, ONE OF THEM ELEVEN YEARS OLD! VERY UNSAFE AND EXPENSIVE TO REPAIR. MY OPINION TOYOTA SHOULD RECALL. *TR
2004 TOYOTA SIENNA ELECTRIC SLIDE DOOR PASSENGER SIDE ON MINI VAN. I WENT TO OPEN IT AND WHEN IT CAME TIME TO CLOSE DOOR, THE DOOR WOULD NOT WORK. I WENT TO DEALER SHIP TO HAVE IT LOOKED AT, AND THIS IS WHAT THEY SAID. TOYOTA HAS MANY BULLETINS ON THIS SAME ISSUE BUT NO RECALLS. IT WILL BE $1800.00 TO FIX IT. NEVER EVEN SAID WHAT HAPPENED. I TOLD TOYOTA ABOUT THIS PROBLEM AND THEY BASICALLY SAID TOUGH I DON'T CARE PAY THE PRICE AND GET IT FIX. WE WILL NOT STAND BEHIND IT. THIS IS OUT OF WARRANTY. AND BERGSTROMS DEALER SHIP CHARGED ME $100.00 TO EVALUATE IT AND TELL ME IT WOULD COST ME $1800.00. I WILL NOT BUY ANOTHER TOYOTA WHEN THEY CAN FIX DEFECTIVE ITEMS. *TR
STEERING IS BINDING ON MY 2004 TOYOTA SIENNA. THE DEALERSHIP THAT I BROUGHT THE VEHICLE TO SAID THEY FOUND NO TSB FOR THIS VEHICLE YET THIS SIGHT SAID TWO TSB'S EXIST. THE DEALER CHARGED ME OVER $1400 AND THE STEERING PROBLEM STILL IS NOT FIXED. *TR
2004 TOYOTA SIENNA POWERSIDE DOOR FAILURE TO OPEN /CLOSE. *TR
2004 TOYOTA SIENNA STEERING. STEERING SUDDENLY BINDS WHILE ATTEMPTING TO TURN. VERY HARD TO STEER AT TIMES. HARD TO CONTROL. THERE IS 2 TO 3 SECONDS DELAY AND SLIGHT ACCELERATION LAG EVEN WHEN TAKING OFF FROM A STOP. COUPLE OF TIMES I WAS CLOSE TO RUN INTO ACCIDENT. *TR
MY 2004 TOYOTA SIENNA SLIDING DOOR FELL OFF THE TRACK. IT HAS LESS THAN 40,000 MILES ON IT. I HAVE TO DRIVE IT HOME WITH THE DOOR HANGING BY A CABLE. IT WAS KIND OF DANGEROUS, ESPECIALLY WITH MY DAUGHTERS IN IT. *TR
TOYOTA SIENNA 2004 POWER SLIDING DOOR BROKE. DEALER SAID IT WOULD BE 1800 TO REPAIR. I HAVE SEEN NUMEROUS COMPLAINTS FOR THE SAME PROBLEM AND NOBODY IS GETTING HELP FROM TOYOTA. NEEDS TO BE DIRECTED AS A RECALL OR SAFETY IS SINCE THOSE DOORS ARE A PRIMARY MEANS OF EGRESS FROM REAR SET PASSENGERS. *TR
THE POWER DOORS OF OUR 2004 SIENNA FROZE EACH WINTER SINCE PURCHASE AND WOULD NOT OPERATE UNTIL VEHICLE WARMED - 2 CHILDREN HAD TO CLIMB IN AND OUT THROUGH FRONT DOORS. THIS WINTER, PROBABLY FEBRUARY ONE CABLE SNAPPED ON PASSENGER SIDE, OTHER CABLE FRAYED AND REFUSED TO OPERATE - DEALER ESTIMATED APPROXIMATELY $600 PER DOOR FOR REPAIRS. MY HUSBAND TOLD HIM WE WOULD WAIT UNTIL THE RECALL WAS ISSUED AS THIS WAS A SAFETY CONCERN. MY HUSBAND DISCONNECTED THE DOORS SO THEY WOULD OPERATE MANUALLY - WHICH IN NOT SOMETHING THE TOYOTA DESIGN ALLOWED FOR. SINCE MY HUSBAND DISCONNECTED THE DOOR, WE HAVE EXPERIENCED SOME OTHER ELECTRICAL PROBLEMS, NOT CERTAIN IF THEY ARE RELATED. ALSO HAVE HAD PROBLEMS MAINTAIN AIR PRESSURE IN TIRES ALTHOUGH NOT ALL WHEEL DRIVE MODEL. DEALER WAS SUPPOSED TO CONTACT US TO SCHEDULE ADDITIONAL RECALL WORK ON THE VEHICLE, BUT HAS NOT DONE SO, I BELIEVE BECAUSE WE CONTINUE TO REFUSE OPTIONAL MAINTENANCE WORK AND THE ASSOCIATED EXPENSE. I WORK EXTREMELY CLOSE TO HOME FOR THE LAST 4 YEARS AND OUR VEHICLE HAD APPROXIMATELY 48,000 WHEN THE DOORS BROKE. I NOW HAVE APPROXIMATELY 52,000 MILES. *TR
SLIDING DOORS FREEZE SHUT ON MINIVAN EVERY TIME THAT THE TEMPERATURE GETS BELOW FREEZING AND THERE IS MOISTURE IN THE AIR. DOOR HANDLE BROKE OFF ON THE DRIVER SIDE SLIDING DOOR AND HAD THE HANDLE REPLACED. THE TOYOTA DEALERSHIP PUT BABY OIL ON THE WEATHER STRIPPING TO HOPEFULLY RECONCILE THIS FROM HAPPENING AGAIN, HOWEVER 2 DAYS LATER THE TEMPERATURE WAS 24 F AND BOTH OF THE SLIDING DOORS WERE AGAIN FROZEN SHUT. IN ORDER TO OPEN THE DOORS YOU HAVE TO CLIMB OVER THE FRONT SEATS TO PUSH AGAINST THE DOORS FROM THE INSIDE. IT DOES NOT MATTER IF THE CAR WARMS UP FOR 20 MINUTES THEY STILL REMAIN FROZEN AND THEY HAVE FROZEN SHUT AFTER DRIVING LESS THAN 10 MILES AFTER GETTING THEM OPEN. *TR
2004 TOYOTA SIENNA XLE 2WD - POWER DOORS DO NOT OPEN OR SHUT (FROM THE INSIDE OF THE VAN) USING EITHER THE AUTOMATIC BUTTON OR DOOR HANDLES. THEY ALSO DO NOT OPEN OR SHUT (FROM THE INSIDE OF THE VAN) EVEN WHEN THE POWER BUTTON IS OFF AND THE DOORS ARE SUPPOSE TO WORK ON MANUAL. THEREFORE, THE PASSENGERS SITTING IN THE BACK CAN NOT GET OUT OF THE VAN. SOMEONE HAS TO LET THEM OUT FROM THE OUTSIDE OF THE VAN. *TR
2004 TOYOTA SIENNA: PROBLEMS WITH THE POWER STEERING. I LIVE IN MA AND DURING THE WINTER THE POWER STEERING WILL INTERMITTENTLY WORK. THERE IS NOT POWER STEERING FROM BETWEEN 10 AND 2 O'CLOCK AND THEN IT WILL KICK IN. ALSO IT WILL NOT RETURN TO ZERO ON ITS OWN. TRYING TO MAKE A TURN YOU HAVE TO PULL HARD AND THEN IT WILL KICK IN AND YOU ALMOST RUN INTO THE GUARDRAIL. AFTER PULLING BACK THE OTHER WAY IT IS HARD AND THEN ONCE IT KICKS IN I ALMOST DRIVE INTO ONCOMING TRAFFIC. I HAVE READ OTHER READERS COMPLAINTS ON "ABOUTAUTOMOBILE.COM" AND THERE IS A PROBLEM WITH THE INTERMEDIATE POWER STEERING SHAFT HAVE CORROSION ISSUES IN HIGH SALT AREA. TOYOTA HAS CHANGED THIS ON LATER MODELS SO THEY KNOW THERE IS A PROBLEM. I FEEL THIS IS A MAJOR ISSUE THAT WILL LEAD TO AN ACCIDENT. *TR
AFTER CHANGING THE FRONT BRAKE PADS ON OUR 2004 TOYOTA SIENNA SOMETIME EARLY 2009 AND WHILE IT WAS PROPPED UP ON METAL RAMP, MY DAUGHTER PLACED THE TRANSMISSION IN REVERSE APPLIED SOME GAS, IT INSTANTLY TOOK OFF AT A HIGH SPEED IN REVERSE. THE CAR TRAVELED APPROX 40 FEET BACKING INTO A DITCH WHICH AT THAT TIME IT STOPPED POSSIBLY BECAUSE OF THE SUDDEN ABRUPT DITCH. I HER FATHER WAS WATCHING AND ASKED "WHAT DID YOU DO" SHE STATED "NOTHING IT JUST TOOK OFF" THIS WAS A YEAR BEFORE I HEARD OF THE TOYOTA PROBLEMS SO I JUST SHRUGGED IT OFF AS A WEIRD INCIDENT. NOW HEARING OTHER INCIDENCES I SUDDENLY REMEMBERED MY INCIDENT. I ONLY REPORT IT NOW BECAUSE IT MAY HELP WITH ANY INVESTIGATION AS TO WHAT THE PROBLEM IS. I HAVE NOT YET HEARD OF THE ACCELERATING PROBLEM HAPPENING IN REVERSE LIKE IT HAPPENED TO ME. *TR
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE STEERING RACK ALTERNATED BETWEEN MANUAL AND POWER. THE FAILURE OCCURRED TWICE AND SEEMED TO OCCUR ONLY IN WINTER MONTHS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE STEERING RACK FROM THE FIREWALL TO THE TIE ROD ENDS WERE REPLACED AT THE OWNERS EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE PROBLEM WAS NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE CURRENT MILEAGE WAS APPROXIMATELY 81,500.
CORROSION OF STEERING INTERMEDIATE SHAFT UNIVERSAL JOINTS. STEERING GOT PROGRESSIVELY WORSE AND WOULD BIND WHEN TURNING THE VEHICLE. VERY HARD TO CONTROL THE VEHICLE WHILE DRIVING AND MAKING TURNS. *TR
NO ACCIDENT PRIOR TO PROBLEM. LAST MONTH, POWER SLIDING DOOR ON DRIVER'S SIDE WOULD OCCASIONALLY NOT CLOSE WHEN TEMP BELOW 20 DEGREES. TOOK POWER OFF SLIDER AND CLOSED MANUALLY. HAPPENED ABOUT 3 TO 4 TIMES. TONIGHT - TEMP 60 DEGREES OUTSIDE - DOOR WILL NOT CLOSE WITH POWER OR MANUALLY. HAD TO DRIVE HOME WITH ONE OF MY CHILDREN SEATED BESIDE THAT DOOR - AND THE DOOR FLEW OPEN WHILE DRIVING. CANNOT GET IT TO CLOSE! I HAVE SLAMMED IT - CLOSED IT GENTLY - TRIED LOCKING THE DOOR AS SOON AS IT APPEARS CLOSED TO NO AVAIL. I HAVE NO CHOICE BUT TO DRIVE THIS VEHICLE AND FEAR FOR THE SAFETY OF MY CHILDREN! *TR
TOYOTA SIENNA 2004 REAR HATCH FELL ON ME...SHOCKS JUST DIDN'T WORK AND NOW WILL FALL WITHOUT PROPER SUPPORT. *TR
THE CABLE OF THE MOTOR ON THE RIGHT SIDE OF DOOR (SECOND ROW PASSENGER SIDE), WHICH IS AUTOMATIC DOOR HAD SNAPPED! COULD BARELY OPEN AND/OR CLOSE THE DOOR AFTER THAT. I WENT TO TOYOTA AND THEY TOLD ME THERE WAS NO WARRANTY ON IT, SO SINCE I COULD BARELY OPEN THE DOOR, I HAD TO PAY TO GET IT FIXED. OVER $1600! I SHOULD MENTION, WE HAVE HAD PROBLEMS WITH THIS DOOR IN THE PAST. IT WOULD STICK, NOT OPEN PROPERLY, SO WE'D HAVE TO CLOSE IT AND RE-OPEN IT. I BROUGHT THIS UP TO TOYOTA DEALERSHIP MANY TIMES, BUT THEY CHECKED AND SAID THERE WAS NOTHING WRONG WITH IT. ALSO, ON THE RIGHT SIDE, WHICH IS MANUAL, IT SOMETIMES WOULD BE "STUCK" OR, IT WOULD OPEN, BUT WOULD NOT "LATCH". IT IS SUPPOSED TO KIND OF LOCK WHEN ALL THE WAY OPEN, BUT IT WOULDN'T. I HAVE COMPLAINED ABOUT THIS IN THE PAST ALSO, BUT OF COURSE WHEN I GET TO THE DEALERSHIP IT WORKS FINE. I HAVE CALLED AND COMPLAINED TODAY TO CORPORATE AND WILL RECEIVE SOME SORT OF RESPONSE TOMORROW. SO, BOTH DOORS HAVE PROBLEMS, WHERE THE CABLE LITERALLY SNAPS AND THEY CANNOT JUST REPLACE THE CABLE. THEY HAVE TO REPLACE THE ENTIRE MOTOR. *TR
GAS STRUTS FOR REAR LIFTING DOOR GAVE OUT SUDDENLY. NOW DOOR SLAMS DOWN UNLESS PHYSICALLY HELD UP. HAPPENED DAY AFTER WE RETURNED FROM SKIING IN LAKE TAHOE FOR 3 DAYS. *TR
MY 2004 TOYOTA SIENNA PASSENGER SIDE SLIDING DOOR WILL NOT CLOSE AND HAS CAUSED CHILDREN ISSUES WHEN CLOSING THE DOOR MANUALLY. *TR
THE DRIVER'S SEAT BELT CONTINUOUSLY BINDS UP IN THE RE-TRACTOR BEZEL. BECAUSE OF THIS THE RE-TRACTOR UNIT DOES NOT FUNCTION PROPERLY. SOME TIMES IF YOU DO GET IT TO COME OUT, YOU CAN GET IT LATCHED BUT THE BELT FAILS TO TIGHTEN. IN OTHER CASES IT BINDS SO BADLY THAT THE SIDE WALL MUST BE TAKEN APART TO FREE IT. *TR
HEADLAMP ON 2004 TOYOTA SIENNA FAILED INTERMITTENTLY, AND THEN SEEMED TO WORK. EVENTUALLY IT STOPPED WORKING ALTOGETHER. DIAGNOSIS WAS MOISTURE IN THE ASSEMBLY, CAUSING IT TO SHORT OUT. PRICE TO REPAIR? $1700, OF COURSE NOT COVERED BY TOYOTA. APPARENTLY THIS IS A DESIGN FLAW, BASED ON THE NUMBER OF OTHER COMPLAINTS, AND IT'S DEFINITELY A SAFETY CONCERN. *TR
WE OWN A 2004 TOYOTA SIENNA XL. WHEN TEMPS GET COLD THE REAR DOORS FREEZE SHUT. EVEN AFTER LETTING THE VAN WARM UP FOR 20 MINUTES THE DOORS ARE FROZEN AND THEY STAY FROZEN THE ENTIRE TRIP. I HAVE TO CLIMB INTO THE BACK FROM THE FRONT SEAT. I DRIVE 25 MILES TO WORK AND CROSS A RIVER WHAT IF THE DOORS ARE FROZEN AND I AM IN AN ACCIDENT HOW WOULD THEY OR ME GET MY BABY OUT OF THE BACK!!!! TOYOTA DEALER SAID TOYOTA IS AWARE OF THE PROBLEM!! ARE THEY WAITING FOR SOMEONE TO DIE BEFORE THEY FIX IT. PLEASE HELP! KIM STOKES *TR
THE POWERED REAR LIFTGATE STRUTS WERE REPLACED AS PART OF THE NHTSA RECALL CAMPAIGN ON 12/18/2008. THE NEW STRUTS NO LONGER LIFT THE TAILGATE TO ITS PREVIOUS HEIGHT. THE TAILGATE NOW OPENS ABOUT 2" TO 3" LOWER THAN THE MAXIMUM EXTENSION. THE TAILGATE MUST BE MANUALLY PUSHED TO ITS FULL EXTENSION. AT ITS LOWER HEIGHT, IT IS EASY TO GET BUMPED IN THE HEAD AS YOU ASSUME THE DOOR WILL OPEN FULLY. THE DEALER STATES THAT THE TAILGATE CANNOT BE ADJUSTED FOR GREATER TRAVEL TO OPEN ALL THE WAY. *TR
2004 TOYOTA SIENNA. WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, IT BECOMES DIFFICULT TO TURN, JAMS, AND FAILS TO TURN BACK TO THE CORRECT DRIVING POSITION. *TR
THE AUTOMATIC SLIDING DOOR (PASSENGER SIDE) ON MY 2004 SIENNA SUDDENLY BECAME INOPERABLE AND UNABLE TO BE CLOSED. IT HAD A HISTORY OF FREEZING CLOSED - NOT SURE IF THIS IS RELATED. IT APPEARS THE CABLE BROKE AND DANGLED OUTSIDE OF THE CAR. A PLASTIC MECHANISM POPPED OUT OF THE DOOR AND BLOCKED THE DOOR FROM BEING CLOSED. THIS IS A SAFETY ISSUE!!!!!! HOW CAN YOU DRIVE A CAR WITH THE SIDE PASSENGER DOOR STUCK WIDE OPEN AND CHILDREN INSIDE???? THE CAR APPARENTLY HAD A TSB DATED APRIL 19,2004 ON IT THAT ADDRESSES THIS ISSUE. I WAS UNAWARE OF IT. MY CAR IS NOW PAST THE WARRANTY PERIOD AND IT WILL COST $1800 TO REPAIR. THIS IS CLEARLY NOT NORMAL WEAR AND TEAR. IT IS A KNOWN PROBLEM THAT TOYOTA MUST TAKE RESPONSIBILITY FOR. *TR
I HAVE 67,000 MILES ON MY VAN AND I AM PRESENTLY ON MY 3RD SET OF 4 TIRES (12 TOTAL) AVERAGING 20,000 MILES FOR ONE SET. I HAVE A LIFETIME WHEEL ALIGNMENT ON THE CAR WHEN PURCHASED NEW AND HAVE ALIGNMENT CHECKED EVERY 5,000 MILES. NEVER HAD A VEHICLE WITH THIS TYPE OF HORRENDOUS TIRE WEAROUT WHICH MUST BE THE SUSPENSION ON THE VEHICLE, I APPEAR NOT TO BE ALONE DUE TO NUMEROUS COMPLAINT. CAN A RECALL BE DONE BASED UPON THE UNUSUAL TREAD WEAR AND FREQUENCY OF CUSTOMER COMPLAINTS. *TR
AUTOMATIC SLIDING DOOR CABLE CORRODED AND SNAPPED. *TR
PASSENGER AND DRIVER SIDE SLIDING DOORS FREEZE SHUT AND WILL NOT OPEN. *TR
I HAVE A TOYOTA SIENNA 2004 LE 8 PASSENGERS. MY COMPLAINT IS THAT THE DASH OF THE SIENNA IS CRACKING LIKE SOMEONE HAS SLICED IT WITH A BLADE. PLEASE INVESTIGATE THIS DEFECT. I KNOW THAT I`M NOT ALONE WITH THIS COMPLAINT. THANK YOU, JESUS *TR
WE HAVE A 2004 TOYOTA SIENNA VAN WITH POWER SLIDING DOORS. THE CABLE ON ONE SIDE HAS SNAPPED AND NEEDS TO BE MANUALLY CLOSED, BUT THE DOOR DOES NOT TOTALLY CLOSE. IT SOMETIMES OPENS WHILE DRIVING. THE REPAIR FOR THIS ISSUE REQUIRES REPLACING AND ENTIRE MOTOR, BRACKETS AND HINGES. ALL FOR JUST ONE CABLE! $1000 FOR PARTS, $900 FOR LABOR. AND 3 MONTHS PAST THE WARRANTY. GOOD PLANNED OBSOLESCENCE ON TOYOTA'S PART. *TR
WE HAVE A 2004 TOYOTA SIENNA. ONCE THE WEATHER TURNED COLD WE EXPERIENCED SEVERELY HARD TURNING. IT IS OK IN THE NEUTRAL POSITION, HOWEVER WHEN STEERING LEFT OR RIGHT IT IS NOT ONLY HARD TO TURN BUT IT WILL NOT RETURN TO NEUTRAL WITHOUT MUCH EFFORT. VERY DANGEROUS. *TR
VAN HAS LESS THAN 40,000 MILES AND SO FAR ALL DOORS ON VAN HAVE FAILED. SLIDING DOOR CABLE SNAPPED AND PIECES CAME FLYING OUT AND HIT ME. SLIDING DOORS FREEZE SHUT IN COLD WEATHER MAKING GETTING A CHILD IN OR OUT OF THE IN THE CASE OF AN EMERGENCY IMPOSSIBLE. BOTH SEAT HEATERS HAVE FAILED. THE VAN HAS REQUIRED 3 BRAKE JOBS AND 2 SETS OF TIRES IN LESS THAN 40,000 MILES. *TR
2004 TOYOTA SIENNA XLE -PREMATURE FAILURE OF DRIVER SIDE SLIDER DOOR - DOOR DIAGNOSED BY DEALER WITH FAULTY MOTOR, CABLE ASSEMBLY AND HINGE, THIS IS A DANGEROUS CONDITION IN THAT DOOR MAY FREEZE IN EITHER FULL OPEN OR CLOSED POSITION AND NOT BE ABLE TO ACTIVATE TO OPEN OR CLOSE. TSB EL004-00 ADDRESSES THIS ISSUE, BUT TOYOTA HAS NOT NOTIFIED BUYERS OF DEFECT. ONLY COVER REPAIRS WITHIN 36 MONTH OR 36,000 MILES. MANY INCIDENTS REPORTED ON INTERNET SITES ABOUT THIS BEING A KNOWN DEFECT AND VERY HIGH COST TO REPAIR (APPROX $1,700). REQUEST HELP TO COMPEL TOYOTA TO SUPPORT A RECALL ACTION ON THIS PROBLEM. *TR
2004 TOYOTA SIENNA, PASSENGER SIDE HEADLIGHT FILLS WITH CONDENSATION MAKING THE HEADLIGHT DIM AND REDUCING VISIBILITY FOR NIGHT-TIME DRIVING, ALSO CAUSING LIGHTBULBS TO FAIL INTERMITTENTLY. TOOK VAN TO DEALER TODAY. THEY QUOTED $445 TO FIX IT. CAME HOME AND FOUND OTHER PEOPLE COMPLAINED OF THE SAME PROBLEM ON THEIR 2004 SIENNA, ALSO ON THE PASSENGER SIDE ONLY. THIS SUGGESTS A DEFECT SINCE IT IS ALWAYS ON THE SAME SIDE OF THE VEHICLE. OTHER OWNERS ALSO REPORTED IMPAIRED NIGHT DRIVING VISIBILITY BECAUSE THE HEADLIGHT IS FOGGED OVER WITH CONDENSATION. *TR
ON 12/13/08 THE PASSENGER SIDE SLIDING DOOR ON OUR 2004 TOYOTA SIENNA "FROZE" AND WOULD NOT OPEN MANUALLY OR AUTOMATICALLY. ON 12/28/08, THE DOOR STOPPED FUNCTIONING COMPLETELY. ON 1/2/09 THE VEHICLE WAS BROUGHT TO KINGS TOYOTA IN CINCINNATI FOR REPAIR. I HAVE BEEN ADVISED THAT THE CABLE AND MOTOR SYSTEM WITHIN THE DOOR IS COMPLETELY BAD AND NEEDS TO BE REPLACED. ($1,634). *TR
I SUSPECT THE CRUISE CONTROL OF MY 2004 MINIVAN TOYOTA SIENNA CE HAS SIMILAR ISSUE FOUND IN RECENT PRIUS REPORTS. 1. WHEN CRUISE CONTROL IS USED ON UPHILL ROAD CONDITIONS 2. THE SPEED CAN BE ACCELERATED TO OVER 5 MILES/HR MORE THAN THE CRUISE CONTROL SETTING. FOR EXAMPLE, WHEN I SET THE SPEED TO 70 MILES/HR, AT A LITTLE LONGER UPHILL ROAD, THE SPEED WILL DROP FIRST (LIKE 67MILES/HR) AND THEN ACCELERATE IN ORDER TO GET BACK TO 70MILES/HR SPEED TARGET. BUT THE CRUISE CONTROL SYSTEM CONTINUE ACCELERATING AFTER PASSING 70 MILES/HR AND COULD BE AS HIGH AS 75MILES/HR. 3. NOTHING HAD BEEN DONE, JUST BE CAUTIOUS BY MYSELF. AFTER READING SIMILAR COMPLAINTS ON PRIUS OF TOYOTA, I FEEL THIS MAY BE THE SAME ISSUE. *TW
THE CABLE ON THE SLIDING SIDE DOOR OF OUR 2004 TOYOTA SIENNA SNAPPED IN DECEMBER 2008. THE CABLE (UNKNOWN METAL) WHICH WAS EXPOSED & DANGLING APPEARED TO BE FRAYED, AS WELL AS RUSTED. THERE IS NO DOUBT IN ANYONE'S MIND, INCLUDING PROFESSIONALS, THAT THIS IS, INDEED, A DANGER CREATED BY A FLAW IN THE VEHICLE'S DESIGN. WHEN THE CABLE BROKE, I IMMEDIATELY TOOK OUR SIENNA TO THE LOCAL TOYOTA DEALERSHIP WHO INFORMED ME IT WOULD BE $1200 TO REPAIR IT BECAUSE IT IS OUT OF WARRANTY (MORE THAN 3 YEARS OLD). WHEN THE TOYOTA SERVICE REP CLOSED THE DOOR AND TRIED TO RE-OPEN IT, THE DOOR WAS FROZEN IN PLACE AND WOULD NOT OPEN. HE SAID THE OTHER PIECE OF THE SNAPPED CABLE MUST BE CAUGHT IN THE MECHANISM WHICH IS JAMMING THE DOOR. IN ADDITION TO THE STRESS OF NOT BEING ABLE TO OPEN MY DOOR, THIS IS A SIGNIFICANT SAFETY ISSUE WHICH COULD RESULT IN ENTRAPMENT OF PASSENGERS, PARTICULARLY, OUR YOUNG GRANDCHILDREN SECURED IN THEIR CAR SEATS. AS I WAIT TO COME UP WITH FUNDS TO HAVE THIS DOOR REPAIRED, I CONSISTENTLY WORRY ABOUT THE OTHER SLIDING DOOR, BECAUSE FROM WHAT I HAVE HEARD, IT, TOO, WILL LIKELY SNAP WITHIN A SHORT PERIOD OF TIME. THOUGH I HAVE BEEN DEALING WITH THIS FOR A FEW MONTHS NOW, I JUST LEARNED TODAY THAT TOYOTA DISCOVERED THE FLAW 4 OR 5 YEARS AGO, AND MADE AN ADJUSTMENT ON THE NEWER MODELS. HOWEVER, THEY NEVER BOTHERED TO PROVIDE NOTIFICATION--NOR TO RECALL--THE VEHICLES WHICH HAD ALREADY BEEN PRODUCED. ISN'T THIS ILLEGAL?? THERE ARE HUNDREDS OF 2004 SIENNA SLIDING DOOR COMPLAINTS POSTED ON THE WEB, AS WELL AS MANY HORRIFIC AND LIFE-THREATENING STORIES ABOUT THE DANGERS OF THE DOORS, INCLUDING CABLES SNAPPING CAUSING INJURY, DOORS STUCK IN THE CLOSED POSITION, DOORS NOT BEING ABLE TO BE CLOSED, AND EVEN DOORS OPENING WHILE IN TRANSIT. WHAT CAN 2004 SIENNA OWNERS DO ABOUT THIS SAFETY-RELATED ISSUE AND THE REFUSAL OF TOYOTA TO TAKE RESPONSIBILITY FOR ITS DESIGN PROBLEM & CORRECT IT WITHOUT EXUBERANT CONSUMER COSTS & TO WARN/NOTIFY ALL ITS CONSUMERS? THANKS *TR