2004 Toyota Sienna Complaint Log

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE SPARE TIRE CABLE RECALL NOTICE. *SMD

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA EQUIPPED WITH FIRESTONE TIRES, SIZE: 155/80/R17 (NA). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHAT GOOD IS HAVING AN AUTO RECALLED IF NOTHING IS DONE TO CORRECT THE PROBLEM? I AM REFERRING TO THE SPARE TIRE STORAGE CABLES THAT HAVE BEEN IN A RECALLED STATE SINCE 2010 AND HAS STILL NOT BEEN CORRECTED. I FEEL THAT BOTH THE TOYOTA MOTOR CAR COMPANY AND THE U.S. GOVERNMENT HAVE LET ME DOWN ONCE AGAIN. IS ANYTHING BEING DONE TO CORRECT THIS PROBLEM?

BOTH SLIDING DOORS BROKE WITHIN 6 MONTHS OF ONE ANOTHER; ONE STILL OPERATES MANUALLY, THE OTHER CANNOT BE OPENED AT ALL. TOYOTA STATES THE $3000 REPAIR WILL NOT BE CONVERTED UNDER WARRANTY THOUGH THIS APPEARS TO A VERY FREQUENT PROBLEM DISCUSSED ON ONLINE CHATROOMS.

CAMPAIGN 14V273000 (SPARE TIRE CABLE CORROSION) WAS INITIATED IN MAY 2014. IT'S NOW A YEAR LATER AND THERE IS NO PERMANENT FIX, NOR HAS TOYOTA EVEN PROVIDED A DATE WHEN THERE WILL BE A PERMANENT FIX. THE INTERIM FIX I HAVE BEEN LIVING WITH FOR THE PAST YEAR WAS TO REMOVE THE SPARE TIRE FROM UNDER MY MINIVAN AND PUT IT IN THE PASSENGER COMPARTMENT. TOYOTA HAS GONE WAY TOO LONG WITHOUT PROVIDING A FIX. BUT WHAT TROUBLES ME TODAY IS THAT WHEN I LOOK UP MY VIN ([XXX]) IN TOYOTA'S DATABASE AND IN YOURS (SAFERCAR.GOV), THE RESPONSE IS NO OPEN RECALLS. HOW CAN THIS BE? "NO OPEN RECALLS," YET THE PROBLEM STILL EXISTS. I WONDER IF ANYONE IS WORKING ON IT. BTW, I'D BE HAPPY TO HAVE A NEW CABLE SAME AS THE ORIGINAL INSTALLED, BUT APPARENTLY THE DEALER ISN'T ALLOWED TO USE THE SAME PART AS ORIGINAL BECAUSE IT COULD CORRODE AGAIN, WHICH IN MY OPINION IS UNLIKELY BECAUSE AT THIS POINT IN MY MINIVAN'S LIFE, ANY CABLE WILL OUTLAST THE REST OF THE VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE TURNING THE VEHICLE AT VARIOUS SPEEDS, THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED AND THE VEHICLE BECAME VERY DIFFICULT TO CONTROL. THE CONTACT STATED THAT THIS WAS A LONGSTANDING ISSUE WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000.

AFTER OPENING THE REAR DRIVER SLIDER, THE DOOR WOULD NOT LATCH CLOSED.... CAN NOT GET THE DOOR TO STAY CLOSED.. BROUGHT IT IMMEDIATELY TO A DEALERSHIP, THEY GOT IT TO LATCH, BUT DRIVING HOME THE SLIDER COMPLETELY OPENED. THANKFULLY ONE OF MY CHILDREN WERE NOT IN THE VEHICLE. *TR

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION CABLE ISSUES. *SMD THE CONSUMER STATED THE SHIFT CABLE BROKE, WHICH CAUSED THE VAN TO ROLL, EVEN THOUGH THE INDICATOR SAID IT WAS IN PARK. AFTER THE INCIDENT, THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE SHIFT CABLE SOLENOID. *JB

RADIATOR FAILURE RESULTING IN COOLANT LEAKAGE IN THE TRANSMISSION FLUID AND TRANSMISSION IS FAILING. I NOTICED MY 2004 TOYOTA SIENNA HAD SOME BELT NOISE THAT GOT WORSE. THE VAN WAS DUE FOR A WATER PUMP/TIMING BELT CHANGE. LATER THE ENGINE TEMPERATURE GAUGE READ HIGH AND AFTER CHECKING THE FLUIDS NOTICED THE ANTIFREEZE LEVEL TO BE LOW AND TOPPED IT UP. A WEEK LATER WHILE DRIVING ON THE HIGHWAY STEAM STARTED COMING OUT OF THE HOOD. I NOTICED THE PINK FLUID HAD ALSO LEAKED OUT OF A TUBE (LOOKED LIKE A RELIEF TUBE) ON THE DRIVER SIDE. RADIATOR LEVEL WAS LOW. THE TRANSMISSION FUEL LOOKED PINKISH AND READ ABOUT SIX INCHES ABOVE THE MAX LEVEL ON THE DIPSTICK. TRANS FLUID WAS MILKY PINK, THICK, AND HAD GRAINY DEPOSIT. TOOK THE VAN TO THE AUTOLAND DEALER IN SPRINGFIELD, NJ TO DIAGNOSE THE PROBLEM AND TO HAVE THE WATER PUMP AND TIMING BELT CHANGE AT THE SAME TIME. HAD TO LEAVE THE VAN OVERNIGHT. I PICKED UP THE VEHICLE WITH A NEARLY $2000 BILL FOR REPAIRS (BRAKES, TIRE ROTATION, TIMING BELT AND WATER PUMP) OTHER THAN CHANGING THE TRANS. FLUID OR TELLING ME WHAT WAS WRONG. DEALER SAID SOMEONE PUT ADDITIVE TO THE FLUID???. NOTE THAT ONLY AUTOLAND HAD BEEN SERVICING THE VEHICLE. THEY REFUSED TO CHANGE THE TRANS FLUID. "I AM NOT TOUCHING THAT." THE DEALER SAID. I NOW KNOW FROM A LOCAL TRANS REPAIR SHOP THAT THE RADIATOR WAS LEAKING COOLANT INTO THE TRANS FLUID. A KNOWN PROBLEM WITH RADIATORS ON TOYOTA VEHICLES THAT HAD A RECALL. I NEVER RECEIVED NOTICE OF THE RECALL. I NOW HAVE AN ESTIMATED $4,000 PROBLEM TO REPLACE THE RADIATOR AND TRANSMISSION THAT COULD HAVE BEEN PREVENTED IF AUTOLAND HAD DONE ITS JOB PROPERLY AND NOT REFUSED TO CHANGE THE TRANS. FLUID. I AM VERY DISAPPOINTED WITH TOYOTA AND WITH AUTOLAND'S SERVICE. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

IMMEDIATELY AFTER TURNING THE STEERING WHEEL IN EITHER DIRECTION WHILE DRIVING, IT PULLS BACK IN THE OPPOSITE DIRECTION IN A JERKING MOTION. I HAVE TO HOLD THE STEERING WHEEL TIGHTLY AT EVERY TURN AND ANTICIPATE THE JERKING OF THE WHEEL SO I DO NOT CROSS OVER TO THE WRONG SIDE OF THE ROAD OR OFF THE ROAD. I TOOK MY VAN TO DIAGNOSE THE PROBLEM AT MY LOCAL AUTO REPAIR SHOP AND WAS INFORMED THAT THE UNIVERSAL SHAFT WAS CORRODED AND NEEDED FULLY REPLACED. BOTH JOINTS WERE RUSTED AND STIFF WHICH IS CAUSING THE ERRATIC MOVEMENT OF THE STEERING DURING TURNS. *TR

REAR DRIVER SIDE QUARTER PANEL GLASS FELL OFF VAN WHEN POWER WINDOW WAS OPENED. IT WAS FORTUNATE THAT THE GLASS WINDOW DID NOT HIT ANOTHER VEHICLE ON HIGHWAY. *TR

I WAS MAKING A RIGHT HAND TURN FROM A HIGHWAY ONTO A SIDE STREET; MY PASSENGER SIDE FRONT TIRE AND HUB CAP SCRAPED THE CURB WHEN THE STEERING SUDDENLY BECAME STIFF, MAKING THE TURN DIFFICULT. THE STEERING FLUID LEVEL WAS CHECKED AND WAS WITHIN THE NORMAL RANGE; WE TOPPED IT OFF ANYWAY, IN CASE THAT WAS AN ISSUE. *TR

THE DRIVER'S SIDE DOOR HINGE IS BROKEN AND MAKES OPENING AND CLOSING OF THE DOOR DIFFICULT AND SEEMS UNSAFE. WE TOOK IT TOO THE DEALER AND THEY TOLD US IT'S NOT COVERED AND WILL COST TOO MUCH MONEY FOR US TO REPAIR.

I'M MERELY DOCUMENTING THAT FROM THE MOMENT MY REAR DOOR STRUTS WERE REPLACED IN 2012 DUE TO A RECALL, THEY HAVE NOT WORKED WELL. THEY CONTINUE TO GET WORSE. NOW IN COLD WEATHER, THEY ARE UNABLE TO KEEP THE DOOR UP AT ALL. APPARENTLY THERE IS NO RECALL TO FIX THE BOTCHED INITIAL RECALL.

PURCHASED 2004 SIENNA XLE AWD LIMITED 2/18/15. WHILE COMMUTING TO WORK THE TRACTION CONTROL SYSTEM RANDOMLY ACTIVATES IN DRY CONDITIONS (USUALLY ON DOWNHILL ANGLED TURN) CAUSING LOSS OF POWER, ACTIVATION OF FRONT RIGHT BRAKES, AND THE STEERING WHEEL JERKED FROM MY HANDS (RESULTING IN TRANSIENT OVERALL LOSS OF CONTROL OF VEHICLE). THIS DEFECT HAS OCCURRED 6 TIMES IN 2 DAYS AND I AM CURRENTLY AFRAID TO DRIVE THE CAR, ESPECIALLY WITH A 3 MONTH OLD. THERE HAVE BEEN MULTIPLE REPORTS ON EDMUNDS.COM AND OTHER TOYOTA FORUMS THAT SUPPORT THIS IS AN ONGOING PROBLEM WITH THIS MODEL/YEAR VEHICLE. THIS IS A SAFETY DEFECT AND THE VEHICLE SHOULD BE RECALLED TO PREVENT INJURY OR FATALITY AND TO RESOLVE THE ISSUE WITH THE TCS. THERE IS NO WAY TO TURN OFF THE TCS MANUALLY AND THIS ISSUE CAN CAUSE AN ACCIDENT. *TR

THE DASHBOARD OF MY SIENNA 2004, CRAKING ALL OVER (HORIZONTAL AND VERTICAL). FOLLOWING THE SAME LINES OF THE DESIGN. MY MINIVAN HAS NOT BEEN IN ANY ACCIDENT. *TR -THIS CAN PROVOQUE THE AIR BAGS INSIDE THE DASH ICAN BEE LOOSE IN ANY MOMENT AND CAUSE AN ACCIDENT. -ALL THE ELECTRIC WIRE CAN BE IN DANGER BECAUSE THE DASHBOARD IS BROKEN AND NOW IS NOT 1 PIECE SO IS NOT HOLD TO THE CAR 100%

AFTER DRIVING THE MINIVAN TO DROP OFF THE CHILDREN AT DAYCARE, THE DRIVER SIDE POWER DOOR WAS OPEN AUTOMATICALLY BUT AFTERWARD, WOULD NOT CLOSE. THE MOTOR THAT OPENS AND CLOSES THE DOOR WOULD NOT RESPOND TO THE BUTTON THAT OPENS AND CLOSES THE DOOR. IT WOULD NOT RESPOND TO THE REMOTE CONTROL BUTTON THAT OPEN AND CLOSES THE DOOR. THAT DRIVER SIDE DOOR STAYED STUCK IN THE OPEN POSITION. I ATTEMPTED BUT COULD NOT PUSH IT TO GET IT CLOSE. I ATTEMPTED TO PRESS AND USE THE BUTTON ON THE DASHBOARD THAT WOULD MAKE THE DOOR GO INTO MANUAL MODE BUT ONCE THE MOTOR IS ENGAGE TO DRIVE OPEN THE DOOR, IT SEEMS THAT IT WOULD NOT DISENGAGED. AGAIN, THE DOOR JUST STAY STUCK IN THE OPEN POSITION. I ENDED UP DRIVING THE MINIVAN SLOWLY ON THE SIDE ROADS FOR ABOUT 5 MILES TO GET BACK HOME WITH THE DRIVER SIDE DOOR OPEN AND PARK IT BACK IN MY GARAGE. I CALLED TOYOTA HEADQUARTER TODAY (2-9-2015) TO FILE MY SAFETY CONCERN/COMPLAINT AND AM GIVEN A COMPLAINT #[XXX] TOYOTA WILL NOT HELP ME RECTIFY THE SAFETY DEFECT, THEY SAID IT WAS OUT OF WARRANTEE. I WOULD HAVE TO TAKE CARE OF THE SAFETY DEFECT MYSELF. PLEASE LOOK INTO THIS MATTER. LUCKILY, THIS INCIDENT HAPPENED IN PHOENIX, ARIZONA WHERE WEATHER IS USUALLY NOT AN ISSUE. I USE TO LIVE IN MINNEAPOLIS, MINNESOTA. THIS VAN WAS PURCHASE THERE IN MINNESOTA IN FACT. I CAN IMAGINE A SCENARIO WHERE IF THE DOOR WOULD NOT CLOSE DURING WINTER WITH CHILDREN IN IT, IT COULD BE DANGEROUS AND CATASTROPHIC IN TERMS OF EXPOSING THE PASSENGERS TO THE HARSH ELEMENTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. ON SEVERAL OCCASIONS, IT TOOK SEVERAL ATTEMPTS TO SHIFT THE VEHICLE INTO PARK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V429000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

FRONT SEAT BELTS FAIL TO RETRACT BACK. I SPEND ATLEAST 15 MINS TO RETRACT IT BACK WITH PLIERS EACH TIME IT HAPPENS. HUGE SAFETY ISSUE AS MY FAMILY WITH KIDS USE THE VAN. THE ISSUE IS HAPPENING SINCE I BOUGHT THE VAN (USED) IN JAN2015 AND IT HAPPENED AGAIN TODAY 4/12/2016

I HAVE BEEN NOTICING THAT MY 04 SIENNA IS VERY HAD TO STEER, IT SEEMS THAT STEERING IS GETTING STUCK IF I TRY TO CHANGE LANE I HAVE TO PULL STEERING. *TR

TOYOTA SIENNA DOOR CHECK SPOT WELD FAILURE - DRIVER'S SIDE FRONT DOOR WAS MAKING LOUD NOISE, SO I HAD IT REPAIRED AT A REPAIR SHOP AROUND JAN 15, 2015 AT 98985 MILEAGE AND PAID $224.56. SAME PROBLEM CAME BACK AFTER LITTLE LESS THAN 1 YEAR AT 102,000 MILEAGE. YOUTUBE LINK WITH SIMILAR ISSUE - HTTPS://WWW.YOUTUBE.COM/WATCH?V=BXKWZLGUAK4

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT AFTER SHIFTING INTO REVERSE, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE BRAKES WERE DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE VEHICLE WENT OVER THE CURB, AND WAS STOPPED BY A PILE OF SNOW. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

DASH BOARD HAS A CRACK ON PASSENGER SIDE RIGHT WHERE THE AIR BAG IS. WHILE DRIVING ON THE FREEWAY NOTICED CHECK ENGINE LIGHT CAME ON AND SPEEDOMETER READING WENT TO 0. STOPPED COUNTING MILES AND CAR GOING ON 65 BUT SPEEDOMETER READS 0. ALSO GAS TANK LEVEL INDICATOR GOES FROM HALF TANK TO EMPTY AND GAS LIGHT TURN ON. IT IS NOT SAFE AS I DON'T KNOW AT WHAT SPEED MY CAR IS GOING ON AND ALSO IF THE CRACK ON THE DASH BOARD GETS BIGGER, AIR BAGS MIGHT POP OUT. NEED SOMEBODY TO LOOK INTO THIS AS THE VAN IS DRIVEN ONLY 49000 MILES. THIS IS VERY UNUSUAL . *TR

DRIVING ALONG ON 210 FREEWAY EAST BOUND IN PASADENA DOING 60, THE TRACTION CONTROL KICKED IN, THE VAN BRAKED, AND THE TRACTION CONTROL LIGHT ON DASHBOARD CAME ON WITH A BEEPING SOUND, AND THE STEERING WHEEL SHUTTERED AND CAR LOST POWER. LASTED ABOUT 5 SECONDS AND THEN BACK TO NORMAL. COULD HAVE BEEN REAR-ENDED OR COULD HAVE SWERVED INTO OTHER LANES. ALSO HAPPENED ON 110 FWY NORTHBOUND IN PASADENA, 60 MPH, ON SLIGHT TURN, SAME THING HAPPENED, TRACTION CONTROL KICKED IN, THE VAN BRAKED, AND THE TRACTION CONTROL LIGHT ON DASHBOARD CAME ON WITH A BEEPING SOUND, AND THE STEERING WHEEL SHUTTERED AND CAR LOST POWER. I CAME CLOSE TO HITTING FWY DIVIDER AND SWERVING INTO CAR IN ADJACENT LANE. ROADS WERE DRY AND NO SLIPPAGE OF WHEELS FELT. TOOK IT TO DEALER WONDRIES TOYOTA IN ALHAMBA,CA TWICE AND WERE UNABLE TO DUPLICATE. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND THE SPARE TIRE CARRIER CABLE WAS LOOSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

SUDDEN DECELERATION OF VEHICLE: 2004 TOYOTA SIENNA XLE. THE VSC ENGAGES, WITHOUT WARNING, ON SMOOTH, DRY ROADS AND WHEN CORNERING OR NEGOTIATING A CURVE. WE ARE THE ORIGINAL OWNERS AND HAVE NEVER EXPERIENCED THIS UNTIL THE FIRST INCIDENT IN LATE OCT. 2014. WE DID NOT TAKE ANY ACTION BECAUSE ALTHOUGH ROAD CONDITIONS GOOD, WE WERE ROUNDING A SHARP BEND IN THE ROAD AND ASSUMED THIS HAD SOMETHING TO DO WITH THE INCIDENT. VEHICLE SPEED WAS APPROXIMATELY 25 MPH AS THE VEHICLE SUDDENLY DECELERATED, THE VSC LIGHT CAME ON AND A RAPID BEEPING ALARM SOUNDED. THE VEHICLE PULLED TO ONE SIDE AND STEERING THE VEHICLE BECAME EXTREMELY DIFFICULT. THE WHOLE INCIDENT, START TO FINISH, LASTED APPROXIMATELY 5 SECONDS. THE NEXT INCIDENT HAPPENED IN EARLY DECEMBER 2014. AGAIN, ALL THE ABOVE DESCRIBED THINGS HAPPENED, EXCEPT VEHICLE SPEED WAS APPROXIMATELY 35 MPH GOING AROUND A GENTLE CURVE IN THE ROAD. I DID SOME RESEARCH AND FOUND MANY COMPLAINTS CONCERNING THIS ISSUE BUT DO NOT SEE ANY RECOMMENDATIONS OR RECALLS OFFICIALLY ISSUED BY TOYOTA. IT APPEARS MOST OF THE DEALER RECOMMENDED REPAIRS DID NOT CORRECT THE PROBLEM. TODAY (DECEMBER 26, 2014), THIS SAME ISSUE HAPPENED FIVE TIMES WITHIN 40 MINUTES. MY WIFE MANAGED TO GET THE VEHICLE HOME AND WE CALLED OUR LOCAL TOYOTA DEALER, DESCRIBED THE ISSUE AND THEY INFORMED US THEY HAVE NEVER RECEIVED ANY COMPLAINTS CONCERNING RAPID DECELERATION OF THIS MODEL YEAR, BEFORE OUR PHONE CALL. I'VE SCHEDULED AN APPOINTMENT FOR DECEMBER 30, 2014 TO HAVE THE VEHICLE CHECKED OUT AND HAVE RECALL WORK DONE CONCERNING THE "SHIFT LOCK SOLENOID ASSEMBLY". WILL UPDATE AFTER APPOINTMENT. *TR

DRIVERS DOOR SHELL RIPPED FROM THE DOOR CHECK MOUNT WHEN OPENING. THE DRIVERS SIDE FRONT DOOR PREVIOUSLY MADE LOUD SNAP NOISE, FOUND PROBLEM, CHECK MOUNT WAS REPLACED IN APR 2012 AT 43500MI. MID DEC 2014 SAME NOISE RETURNED, ONLY THIS TIME, THE DOOR SHELL RIPPED AND SWUNG VERY WIDE OPEN FROM A LIGHT GUST OF WIND. THE DOOR SHEET METAL IS NEARLY TORN COMPLETELY AWAY, AND THE DOOR CHECK MOUNT IS JUST BARELY HANGING ON. IF ANY ONE HAD BEEN STANDING THERE IT WOULD HAVE KNOCKED THEM DOWN, OR WORSE. SORRY FOR THE RANT. NOW, I'VE LEARNED THAT TOYOTA HAS KNOWN ABOUT THIS SPECIFIC PROBLEM WITH THIS VEHICLE YEAR AND MODEL, BUT THEY REFUSED TO TAKE ADEQUATE ACTION, ONLY INFORMING SOME, AND CALLING IT A MINOR PROBLEM. ITS GOING TO COST OVER $2000 TO REPLACE THE DOOR. MINOR? AND THAT WON'T FIX THE DESIGN PROBLEM. IT'LL LIKELY HAPPEN AGAIN IN ANOTHER 20K+ MILES. THANK YOU FOR YOUR CONCERN. *TR UPDATED 1/29/16 *JS

I TOOK MY 2004 SIENNA IN FOR TWO RECALLS TO A TOYOTA DEALERSHIP LAST SATURDAY. UPON DOING THEIR STANDARD INSPECTION ON THE ENTIRE VEHICLE, THE SERVICE ADVISOR INFORMED ME OF A SERIOUS SAFETY ISSUE WITH A CORRODED UNIVERSAL JOINT ON THE STEERING SHAFT THAT COULD SEIZE. I DECLINED THIS SERVICE AND AM INVESTIGATING WHAT TO DO. I CAME ACROSS TOYOTA TSB ST001-07 THAT STATES 'IN AREAS WHERE ROAD SALT IS USED DURING WINTER MONTHS, SOME CUSTOMERS MAY EXPERIENCE A SLIGHT INCREASE IN STEERING EFFORT, WHICH MAY GRADUALLY BECOME MORE NOTICEABLE OVER TIME'. THIS DESCRIBES MY SIENNA'S OPERATION FOR PAST WINTERS, BUT I NEVER GAVE IT MUCH THOUGHT. WHAT TROUBLES ME IS THAT THE SERVICE ADVISER INSISTED I REPLACE THE SHAFT RIGHT AWAY, WHEREAS NHTSA ACTION NUMBER PE08041 STATES THAT 'TOYOTA HAS NOT DETERMINED THAT A SAFETY DEFECT EXISTS IN THE STEERING SYSTEM OF THE TOYOTA SIENNA VEHICLES AND PROVIDED TEST DATA SHOWING THAT THE EFFECT ON THE STEERING EFFORT IS MINIMAL, EVEN FOR PARTS WITH RELATIVELY SEVERE CORROSION.' AS AN INTERIM SOLUTION, I WILL SPRAY THE UNIVERSAL JOINT WITH A PENETRANT, A RECOMMENDATION I READ ONLINE. *TR

TOYOTA DEALER (VICTORY TOYOTA OF CANTON , 46352 MICHIGAN AV, CANTON, MI 48188) FAILED TO FIX THE SHIFT LOCK SOLENOID ASSEMBLY THAT A SUBJECT OF A RECALL AND PROMISED TO CALL ONCE THE NEW PARTS ARE AVAILABLE. IT HAS BEEN MORE THAN 2 MONTHS AND THE PART HAS NOT BEEN REPLACED. *TR

THE AUTOMATIC DOORS DO NOT FUNCTION. IT IS IMPOSSIBLE TO OPEN ONE AND THE OTHER ONLY FROM OUTSIDE. I BROUGHT THIS IN AFTER THE CABLE SNAPPED AND WAS TOLD THE RECALL ON THE CABLE WAS ONLY GOOD UP TO 100000 MILES NOT THE 150000 I HAD. THEY THEN TOLD ME IT WAS AN OLD CAR WHAT DID I EXPECT. I WOULD LIKE MY PASSENGERS TO BE ABLE TO EXIT THE VAN IF SOMETHING WERE TO HAPPEN TO ME. THIS VAN HAS HAD 3 RADIATORS THE LAST ONE COSTING OVER $600 TO REPLACE. WHEN DOES TOYOTA NEED TO TAKE RESPONSIBILITY FOR BUILDING A $38000 DEAD TRAP? *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 10V160000 (STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

BEGINNING IN WINTER OF 2014, MY STEERING WHEEL BEGAN TO SQUEAK WHEN I TURNED IT AND SEEMED HARDER TO TURN. MY STEERING WHEEL DID THE SAME THING THIS PAST WINTER,2015. NOTICED SQUEAKING AND MORE DIFFICULTY TURNING WHEN JUST BEGINNING TO BACK OUT AND BEGINNING TO DRIVE FORWARD AND FOR A FEW BLOCKS AFTER.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH THROUGH WATER, THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN THE VEHICLE WAS DRIVEN THROUGH STANDING WATER. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 140,000.

THE OUTSIDE TEMPERATURE WAS BELOW 32 AND IT WAS CLOSE TO 25 OR SO. WHEN I WAS DRIVING THE CAR AT 40 MPH WITH ENGINE TEMP STILL SLIGHTLY ABOVE COLD(NOT AT OPTIMAL WHICH IS ALMOST HALF WAY) AND SLOWED DOWN BY USING GENTLE BRAKES(NOT HARD BRAKES). JUST BEFORE THE VEHICLE COMES TO A FULL STOP, THERE IS UNINTENDED ACCELERATION AND I COULD SEE EVEN THE RPM(SCALE) TO SPIKE TEMPORARILY. THIS HAS BEEN HAPPENING EVERY TIME WHEN OUTSIDE TEMP IS COLD AND VEHICLE IS DRIVEN WITH COLD OR SLIGHTLY ABOVE COLD ENGINE TEMPERATURE. THERE IS A RISK OF HITTING ANOTHER VEHICLE OR MEETING ACCIDENT IF MISJUDGE MY BRAKING BECAUSE OF THIS PROBLEM.. PLEASE NOTE : THIS PROBLEM DISAPPEARS WHEN ENGINE TEMPERATE IS AT OPTIMAL AND I HAVE DRIVING A HONDA ACCORD 2008 EXL FOR LAST 7 YEARS(WAS BOUGHT NEW ONE), I NEVER HAD EXPERIENCED THIS PROBLEM IN THAT CAR EVEN WHEN DRIVEN WITH COLD ENGINE. *TR

WHILE MAKING A U-TURN THE STEERING DID NOT RECOVER TO STRAIGHT AHEAD POSITION. THE STEERING FELT LIKE IT WAS BINDING. THE VEHICLE KEPT TURNING, LEAVING THE ROAD SURFACE, ALMOST STRIKING A STONE WALL. NOTHING WAS HIT. MORE EFFORT THAN NORMAL WAS NEEDED TO CORRECT THE STEERING. AIR TEMP. APPROX. 20F. ONCE HOME I INSPECTED THE TIRES, POWER STEERING FLUID, POWER STEERING BELT, ALIGNMENT, LEAKS. ALL WERE NORMAL. I GOOGLED THE PROBLEM AND FOUND THE TSB FILE ON THE STEERING SHAFT KNUCKLE (U-JOINT) CORROSION PROBLEMS. I CRAWLED UNDER THE VEHICLE AND FOUND THE STEERING SHAFT AND KNUCKLE CORRODED. I LIBERALLY SPRAYED THE KNUCKLE AND SHAFT WITH WD-40 WHICH CORRECTED THE PROBLEM. *TR

THE STEERING ON MY 2004 TOYOTA SIENNA WAS NOT WORKING CORRECTLY. THE STEERING WAS BINDING, REQUIRING AN INCREASED EFFORT TO TURN THE STEERING WHEEL FROM NEUTRAL OR RETURN TO NEUTRAL AFTER TURNING. I CHECKED THE POWER STEERING FLUID. IT WAS FINE. I LOOKED UP THE ISSUE AND REALIZED THAT THIS HAS BEEN INVESTIGATED. ACCORDING TO THE REPORT, MY PROBLEM HAS BEEN CAUSED BY THE STEERING INTERMEDIATE SHAFT. IT IS BINDING/LOCKING BECAUSE OF THE CORROSION OF THE STEERING INTERMEDIATE SHAFT UNIVERSAL JOINT. *TR

THE POWER SLIDING DOOR ON OUR 2004 TOYOTA SIENNA IS FAULTY. IT FAILED IN THE OPEN POSITION. MY WIFE HAD TO DRIVE MY KIDS PLUS NEIGHBOR KIDS HOME WITH THE DOOR STUCK OPEN. THIS IS TRULY A SAFETY CONCERN. NOW, ONLY A STRONG ADULT CAN GET THE DOOR OPEN OR CLOSED. ALSO, THE CENTER HINGE ON THE DOOR IS FAULTY AND HAS GROUND AWAY THE PAINT AND METAL ON THE BODY RIGHT BELOW THE TRACK THE DOOR USES TO OPEN. APPARENTLY, TOYOTA SORT OF RECOGNIZED A PROBLEM WITH THIS (THERE HAVE BEEN MANY COMPLAINTS ABOUT IT) BECAUSE THEY ISSUED AN EXTENDED WARRANTY TO COVER THIS VERY PROBLEM. HOWEVER, THE WARRANTY EXPIRED A YEAR AGO, AND MY DOOR DIDN'T FAIL UNTIL VERY RECENTLY. I CALLED AND THEY SAID THERE IS NOTHING THEY CAN DO. THE WARRANTY PERIOD IS OVER. THE PROBLEM WITH THE WARRANTY IS THAT IT PUTS THE ONUS ON THE OWNER TO RECOGNIZE THE PROBLEM (PAINT BEING RUBBED OFF AND THEN METAL) OR A MAJOR FAILURE (THE DOOR BEING STUCK OPEN). WILL IT TAKE A SERIOUS INJURY OR SOME CHILD FALLING TO HER OR HIS DEATH THROUGH THE OPEN SIDE DOOR BEFORE TOYOTA ACTS RESPONSIBLY AND ISSUES AN ACTUAL RECALL? *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKES SEIZED. THE VEHICLE RESUMED NORMALLY AFTER SITTNG FOR A COUPLE OF MINUTES. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING ANGLE SENSOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 143,339.

THE FRONT DRIVER SIDE ENTRY DOOR MAKES A POPPING NOISE WHEN IT IS OPENED AND CLOSED. AFTER LOOKING AT SEVERAL ON-LINE RESOURCES I FOUND IT IS CAUSED BY A FAULTY SPOT WELD WHERE THE DOOR CHECK STRAP ATTACHES TO THE DOOR. WHEN VIEWED YOU CAN SEE DOOR CHECK STRAP MOUNT MOVE AND FLEX AS THE DOOR IS OPENED AND CLOSED. *TR

WHILE DRIVING ON INTERSTATE VSC WARNING LIGHT CAME ON, BEEPING AND ALARMS HEARD. ENGINE SLOWED DOWN AND I FELT LIKE THE VEHICLE WAS OUT OF CONTROL. THE VEHICLE SWERVED LIKE IT WAS HYDROPLANING ON A DRY HIGHWAY. CALLED OUR REPAIR SHOP IMMEDIATELY. CAR WAS TOWED AND RESEARCH WAS DONE ON THE HISTORY OF THE PROBLEM IN OTHER TOYOTA MINI VANS. I WAS TOLD THERE WERE REPORTS OF THIS HAPPENING IN OTHER VEHICLES BUT NOT ENOUGH FOR A RECALL TO BE ISSUED BY TOYOTA, RECOMMENDATION BY THE REPORT THEY FOUND WAS TO REPLACE A SENSOR WHICH IS WHAT WAS DONE. THAT WAS JUST OVER A MONTH AGO AND THE SAME PROBLEM OCCURRED AGAIN TONIGHT ON A SIDE ROAD GOING APPROX 30 MPH ON DRY ROAD. VAN IS BACK AT SHOP AGAIN TONIGHT. I WILL BE CALLING THE 1-800 NUMBER FOR TOYOTA, I DO NOT UNDERSTAND WHY THERE IS NOT A RECALL ON THIS ISSUE. BOTH INCIDENCES COULD HAVE RESULTED IN AN ACCIDENT. TONIGHT I WAS DRIVING WITH MY CHILD IN THE VAN. THIS ISSUE COULD HAVE PLACED HER LIFE IN DANGER HAD THERE BEEN AN ACCIDENT. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES). THE CONTACT STATED THAT THE DEALER TOOK THE TIRE FROM UNDERNEATH THE VEHICLE AND PUT THE TIRE INSIDE THE VEHICLE. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE FOR MONTHS AND THE DEALER REMOVED THE SPARE TIRE CARRIER AS A TEMPORARY ADJUSTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY 2004 SIENNA IS EXPERIENCING THE EXACT SAME ISSUES AS DESCRIBED IN THE 11/09/2011 VOLUNTARY SAFETY RECALL. THE BELTS HAVE BEEN SQUEALING AND THE STEERING BECOMES DIFFICULT TO TURN AT SLOW SPEEDS. THE RECALL APPLIES TO CERTAIN SIENNA MODELS BUT MY SPECIFIC VIN IS NOT INCLUDED IN THE RECALL. ALL NEW BELTS HAVE BEEN REPLACE AND THE ISSUE CONTINUES. IS IT POSSIBLE THAT THIS RECALL SHOULD BE EXPANDED TO INCLUDE OTHER VINS IN THE 2004 SIENNA SERIES? HTTP://PRESSROOM.TOYOTA.COM/RELEASES/TOYOTA+VOLUNTARY+SAFETY+RECALL+TOYOTA+LEXUS+VEHICLES+REPLACE+CRANKSHAFT+PULLEY.HTM. *TR

THE DASHBOARD HAS CRACKS ALL OVER IT. READING ONLINE, I NOTICE THAT A LOT OF PEOPLE ARE HAVING THE SAME PROBLEMS. WE BROUGHT THE VAN USED AND NOTICE SMALL CRACKS. AS THE YEARS PAST THE CRACK ARE GETTING MORE AND MORE. IT SEEM THAT IT WOULD CAUSE A HAZARD IF THE AIR BAGS EVER WENT OFF AS IT WOULD THROW SHARDS TOWARD THE PASSAGES. *TR

WHILE DRIVING THE VSC ACTIVATES, THE BRAKES ENGAGES, THE CARS SLOWS DOWN AND IT MAKE IT DIFFICULT TO CONTROL. IT HAS HAPPENED TO ME MORE THAN 10 TIMES. MIND YOU ITS ON A DRY SURFACE AND NO CURVES. VERY SCARY I DRIVE IT WITH NOBODY INSIDE JUST IN CASE... THANKS *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE ATTEMPTING TO OPEN THE VEHICLE'S AUTOMATIC DOORS, THE CONTACT HEARD AN ABNORMAL NOISE. WHILE TRYING TO CLOSE THE DOORS, THE DRIVER SIDE SLIDING DOOR WOULD NOT CLOSE. THE CONTACT TOOK A CLOSER LOOK AND NOTICED THAT THERE WAS A FRAYED CABLE ON THE TOP SIDE OF THE AUTOMATIC DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CABLE WAS CUT FOR THE CONTACT TO BE ABLE TO CLOSE THE DOOR MANUALLY. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR BECAME INOPERABLE APPROXIMATELY THREE WEEKS LATER WITH THE CABLE BEING FRAYED AT THE TOP OF THE DOOR AND WOULD NOT CLOSE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CABLE WAS CUT AND THE DOOR WAS CLOSED. THE CONTACT STATED THAT THE MECHANIC STOPPED ELECTRICITY FROM GOING TO THE DOOR SO THAT THE DOOR COULD BE OPENED AND CLOSED MANUALLY AS AN INTERIM REPAIR. SINCE THE DOORS WERE ORIGINALLY AUTOMATICALLY POWERED TO OPEN AND CLOSE, THEY BECAME VERY HARD TO OPERATE. THE FAILURE MILEAGE WAS 134,000.

IT STARTED A YEAR OR SO AGO THE WHILE DRIVING ON DRY ROAD ABOVE 50MILES THE VSC LIGHT WOULD LIT WITH A ALARM SOUND, THE VAN WILL AUTOMATICALLY APPLY BRAKES AND SLOW THE SIENNA. SINCE THIS WAS EXTRA VAN AND WE WERE DRIVING MOSTLY SEDANS WE HAD AND DUE TO BUSINESS I COULD NOT SPEND ANY TIME ON IT.. NOW IT HAPPENS MORE FREQUENTLY AND IT RISK OUR LIFES ON HIGHWAY. UPON SEARCHING INTERNET VARIOUS FORUMS CAME WITH WITH PROBLEMS PERTAINING ONLY TO THIS YEAR AND MODEL, PLEASE SEARCH (SUDDEN VSC ACTIVATION) AND YOU WILL FIND MULTIPLE OWNER ONLY OF 2004 COMPLAINING FOR SAME ISSUE.. IN FACT THERE ARE TO TWO TSB ARTICLES TO POINT TO THIS PROBLEM ( TSB-BR001-04 AND TSB-BR004-03) . I WOULD KINDLY REQUEST TO INVESTIGATE THE SUDDEN VSC ACTIVATION IN MIDDLE OF HIGHWAY. I HAVE SPENT MONEY TO REPLACE TIRES, ALIGMENT BALANCING TO FIND THE ISSUE IS WIDESPREAD.

THERE WAS A RECALL ON THE BACK HATCH DOOR. I REPORTED TO THE DEALERSHIP OF PURCHASE AND COMPLAINED THAT THE BACK DOOR HATCH SOMETIMES DID NOT CLOSE PROPERLY AND IN THE MIDST OR OPENING WHETHER ELECTRONICALLY OR MANUALLY WOULD COME DOWN AGAIN WHILE PUTTING GROCERIES ETC IN THE BACK AND SEVERAL TIMES WAS HIT ON THE HEAD OR BACK AND ALSO MY GRANDSON. VEHICLE WAS PARKED IN A PARKING LOT AND/OR AT MY HOUSE. IT HAPPENS 1 OUT OF 10-20 TIMES OPENING BACK HATCH.

THE FOLLOWING IS AN EMAIL WE SENT TO TOYOTA. WE BELIEVE TOYOTA HAS FAILED TO REMEDY THE DEFECT WITHIN A REASONABLE TIME. REQUEST YOUR HELP TO RESOLVE THE ISSUE. THANK YOU, EMAIL: "12/12/14 WE HAD THE TEMPORARY REMEDY FOR THE 2004 SIENNA SPARE TIRE RECALL (#E1S) DONE AT YOUR DEALERSHIP OCTOBER 2, 2014. WE WERE TOLD THAT WE COULDN'T LEAVE THE DEALERSHIP WITH THE SPARE TIRE IN ITS CURRENT LOCATION UNDER THE CAR. SUBSEQUENTLY, THE SPARE TIRE CABLE WAS CUT AND THE SPARE TIRE PUT IN THE TRUNK. WE WERE TOLD THIS WAS A TEMPORARY REMEDY AND THAT TOYOTA WOULD HAVE A SOLUTION BY DECEMBER 2014. WE WANT TO KNOW WHEN THE PERMANENT SOLUTION WILL BE AVAILABLE. PLEASE KEEP US UPDATED AS TO THE STATUS OF THIS RECALL SO THE INCONVENIENCE OF THE SPARE TIRE TAKING UP SPACE IN THE TRUNK AND THE INABILITY TO STOW THE BACK SEAT CAN BE RESOLVED. WE APPRECIATE TOYOTA S CONCERN FOR SAFETY AND THAT THIS IS BEING ADDRESSED." *TR