2015 Toyota Sienna Complaint Log

THE CABLE TO MY SIDE POWER PANEL DOOR SNAPPED YESTERDAY. IT IS HANGING FROM THE SIDE OF MY CAR - WHAT DOESN'T SEEN RIGHT IS THAT THE CABLE IS RUSTY - IT LOOKS LIKE IT SNAPPED BECAUSE IT IS WAS EXPOSED TO MOISTURE. THE DOOR IS COMPLETELY UNUSABLE - I CANNOT OPEN IT USING THE MANUAL OR POWER MODE. MY VAN IS IN MY TEMPERATURE CONTROLLED GARAGE THE MAJORITY OF THE TIME AND THERE SHOULD BE NO REASON THAT THE CABLE IS SHOWING SIGNS OF RUST OTHER THAN A DESIGN FLAW.

The vehicle rear sliding door had a recall. I had the recall preformed at Smithtown Toyota. After the correction was done. I continue to have same issues with the drivers side rear sliding door. Where it will not open when pushing the open button on my controls in the front. Or when my child 12 years old attempts to manually open the door. As this does not happen all the times. The dealer says they can not replicate the problem and it is working to manufacture standards. I spoke with Toyota corporate and they are aware of continued problems with the sliding rear doors. the have a customer support group, but I would have to pay for the dealer to inspect the vehicle. I have extended warranty so they said I wouldn't then have to pay. However every time you take it in with a problem they can never replicate the problem. They are not the only dealer with this response. It must be a set line throughout all brands as its always that answer until your warranty expires. When it expires then all of a sudden they can find all problems and fix everything.

2015 SIENNA [XXX] DOORS WOULD NOT CLOSE AFTER OPENING WITH THE KEYFOB. COULD NOT CLOSE DOORS WITH THE ENGINE RUNNING AND USING INTERNAL BUTTONS ON ALL LOCATIONS HAD TO MANUALLY CLOSE DOORS. THE VEHICLE WAS PARKED. THIS HAPPENED TWICE RECENTLY, 6/12/2020 AND 7/1/2020 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

THE VAN IS TOO HEAVY FOR THE RATED TIRES, AND WEARS THE TOES OUT SO DANGEROUSLY THAT RISK OF PREMATURE BLOWOUT IS IMMINENT. JUST HIT 100K MILES ON MY 2015 AWD SIENNA. 1ST SET OF TIRES LASTED 35K MILES WITH RUN FLATS, BUT WAS DOWN TO THE STEEL MESH. NEXT SET WAS KELLEY THAT LASTED 32K WITHOUT RUNFLATS, 3RD SET WAS GOODYEAR THAT LASTED 32K. READY FOR SET NUMBER 4 NOW, SO AVERAGE OF ~32K PER PAIR, EACH OF THEM HAD A 50K MILE WARRANTY MINIMUM. ALL 4 SETS WERE TOE WORN DOWN TO STEEL BELT RADIAL AND HAD BEEN ROTATED PROPERLY.

TRYING TO DETERMINE IF MILEAGE ON 2015 TOYOTA SIENNA XLE [XXX] IS ACCURATE. CURRENT ADS FROM CARVANA SHOWING 23,377 MILES BUT ON OCT 5, 2019 COMPLAINS VIA VIN CHECK SHOWING THIS CAR HAVE 58,410 MILEAGE. IS THIS FRAUDULENT OR ACCURATE,. WANT TO BUY BUT NOT ANYMORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHEN THE CAR IS AT IDLE SPEED, SUCH AS WAITING FOR TRAFFIC TO CLEAR FOR A LEFT TURN, THE CAR WILL JUST DIE WITHOUT WARNING. IT WILL USUALLY RESTART RIGHT AWAY, BUT THIS HAS NEARLY CAUSED A COLLISION. THE DEALERSHIP IN BELLEVUE, WA SAYS THAT'S A NORMAL THING IF THE CAR ISN'T PROPERLY MAINTAINED. I HAVE BROUGHT THE CAR TO THAT DEALERSHIP FOR ALL BUT ONE OF THE MAINTENANCE INTERVALS, AND THE ONLY OTHER TIME WAS FOR MAINTENANCE WHEN WE WERE IN OHIO. HAVING THE THROTTLE BODY CLEANED IS NOT ON THE ROUTINE MAINTENANCE SCHEDULE. WHEN THE CAR DOES DIE THERE ARE NO CODES OR OTHER SYMBOLS THAT COME UP ON THE DISPLAY, OTHER THAN TO SAY THAT THE CAR DIED.

HAD AN ENGINE OIL LEAK ON 2015 TOYOTA SIENNA. TOYOTA DEAL DIAGNOSED AND REPLACED TIMING COVER GASKET. STILL LEAKED, SECOND REPAIR BY DEALER WAS SAID TO BE TO HAIRLINE CRACK IN UPPER OIL PAN BEFORE REPAIR AUTHORIZATION ( AFTER THIRD REPAIR AND MY COMPLAINT) DEALER STATED IT WAS REALLY UPPER OIL PAN GASKET - CHANGED STORY). THIRD REPAIR WAS TO REPLACE CRANKSHAFT SEAL AND SERPENTINE BELT. TOYOTA DEALER STATED UPON THIRD REPAIR THAT THE CRANKSHAFT SEAL WAS BAD AND HAD SPRAYED OIL ALL OVER ENGINE AND SERPENTINE BELT, SERPENTINE BELT WAS SOAKED WITH OIL AND DETERIORATED. WOULD THIS BE A SAFETY PROBLEM IS THE BELT BROKE OR SLIPPED WHILE DRIVING.? ANY OTHER REPORTS OF THIS? ".MP4" VIDEO CLIP AVAILABLE AS ".MP4" 9(CONTACT [XXX]). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVING 35-55 MPH AND GOING AROUND (USUALLY) A LEFT CURVE ON THE HIGHWAY OR INTERSTATE, VAN SUDDENLY BRAKES, SWERVES, AND TRACTION CONTROL/VEHICLE STABILITY CONTROL LIGHT POPS ON. WHOLE EPISODE LASTS A SECOND OR TWO, THEN ITS FINE. IT WONT HAPPEN AGAIN FOR THE DURATION OF THE TRIP. I ONLY DRIVE THE VAN ON WEEKENDS, AND IT HAS HAPPENED THREE TIMES IN THE PAST TWO WEEKS. IT HAS NEARLY CAUSED A SERIOUS ACCIDENT.

THE CABLE TO THE PASSENGER SIDE AUTOMATIC DOOR SNAPPED. THE PASSENGER SIDE AUTOMATIC DOOR IS NOW MANUAL DUE TO EXORBITANT COST OF REPAIRS. IT WAS DISCOVERED WHEN THE VEHICLE WAS STATIONARY.

MY SIENNA VAN SOMETIMES RESPONDS VERY LATE TO ACCELERATION. THIS BECOMES A PROBLEM ON HIGHWAYS SPECIFICALLY DURING THE MERGING. ACCELERATION PADDLE HAS TO BE PRESSED VERY HARD, FOR FIRST FEW SECONDS THERE IS NO RESPONSE FROM ENGINE THEN LATTER IT SUDDENLY ACCELERATES. THIS MAKES YOU MISS JUDGE THE TIME REQUIRED TO MERGE ON HIGHWAYS AND CAN CAUSE ACCIDENTS. THIS HAS BEEN HAPPENING SINCE FEW MONTHS. I AM PROVIDING TENTATIVE DATE BELOW.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE WHEEL WAS FRACTURED IN SEVERAL PLACES. THE CONTACT STATED THAT THE WHEEL/RIM WAS THE ORIGINAL EQUIPMENT. THE CONTACT WAS CONCERNED THAT THE INTEGRITY OF THE WHEEL MAY BE COMPROMISED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,410.

FUEL LINE LEAK ABOVE GAS TANK. LEAK CAUSED BY FRICTION BETWEEN PRESSURIZED FUEL LINE AND CAR FRAME.

WELD ON FUEL DOOR IS BROKEN, IS THIS A DEFECT IN THE MANUFACTURING.FUEL DOOR WILL NOT CLOSE PROPERLY. I PURCHASED USED AND I NOTICED IT WAS BROKEN FIRST TIME I PURCHASED GAS.

WHILE DRIVING @35MPH, MY 2015 TOYOTA SIENNA, THE THIRD WINDOW ON THE PASSENGER SIDE SPONTANEOUSLY EXPLODED WITH A LOUD BANG AND SHATTERED ALL OVER THE THIRD SEAT. LUCKILY I HAD NO PASSENGERS AT THE TIME. I HAVE PICTURES OF THE DAMAGE AND REPORTED THE INCIDENT TO THE SEEKONKL MA POLICE DEPT. I DO NOT KNOW HOW TO UPLOAD PICS WITH THIS OLD COMPUTER BUT I CAN MAIL THEM TO YOU IF REQUIRED.

3 ISSUE WITH 5TDKK3DC2FS[XXX] TOYOTA SIENNA 2015 LE VAN *1 - SEAT BELT - 2ND ROW DRIVER SIDE SEAT BELT CANNOT BE WEAR. CANNOT WEAR SEAT BELT AS THE RED PART THAT FASTENS THE SEAT BELT CLIP DOES NOT WORK. UNABLE TO FASTEN SEAT BELT IN THE 2ND ROW SEAT BEHIND DRIVER. 2* AT 30,000 MILES WITH PROPER CAREFUL DRIVING BRAKE LIGHTS TURN ON IN RAIN - ALL THE LIGHTS START TO FLASH IN DASHBOARD. *3- FRONT DRIVER SIDE BUMBER WHERE IT MEETS THE FENDER DOES NOT HOLD BUMPER PROPERLY. THE CLIPS THAT HOLD BUMPER ARE NOT MADE PROPERLY. I HAVE SEEN AT LEAST 4 TOYOTA SIENNA WITH SAME ISSUES AT DIFFERENT PLACES OF SAME MODEL / DESIGN. WHEN PUSH BACK TO FIX THE NUMBER IT STAYS AND AFTER SHORT 5-10 MILES DRIVE IT COMES BACK LOOSE AGAIN. SO I HAVE TO KEEP PUSHING THE BUMPER BACK. I HAVE THE VAN FOR OVER A YEAR NOW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

UNEVEN WEAR TIRES. I BOUGHT A USED TOYOTA SIENNA LAST YEAR JAN OF 2018 WITH BRAND NEW SETS OF TIRE. AFTER 20K MILES, IT WAS DOWN TO 3MM AND HAVE IT REPLACE. I WAS SEARCHING FORUMS AND FOUND OUT THAT EVERYBODY HAS THE SAME PROBLEM AS ME. IT WAS A BAD ENGINEERING OF THE VAN. I DID THE ALIGNMENT AFTER I GOT THE VAN BUT I STILL EXPERIENCED THE UNEVEN WEAR. I ALSO BALANCED THE TIRES EVERY TIME I FEEL MY STEERING WHEEL SHAKING. THERE MUST BE A DEFECT ON THE VAN AS I AM NOT ALONE WITH THIS PROBLEM. TWO OF MY TIRES WAS BALD ON THE OUTER SIDE. MOST PEOPLE THAT OWNS SIENNA SAID THAT EVERY 20K MILES, THEY HAVE TO REPLACE THEIR TIRES AND I AGREE WITH THEM.

2015 TOYOTA SIENNA XLE 44,802 MILES. HEAR CLUNK NOISE WHEN TURNING THE STEERING WHEEL DURING LOW SPEED OR STATIONARY. TOOK IT TO THE DEALER AND THEY FOUND EXCESSIVE CLEARANCE BETWEEN INTERMEDIATE SHAFT AND RACK AND PINION MATING TEETH CAUSING THE NOISE. THEY RECOMMEND TO REPLACE THE INTERMEDIATE SHAFT AND QUOTE ME ALMOST $800 FOR IT FOR PARTS AND LABOR. I DECLINED. I AM SURPRISED THIS IS HAPPEN TO TOYOTA, THE REASON I BOUGHT TOYOTA IS BECAUSE ITS RELIABILITY. IF I KNOW THINGS GOING TO BREAK JUST AFTER THE WARRANTY IS OVER, I WON'T BUY TOYOTA. THERE ARE OTHER BRANDS CHEAPER BRAND THAT DO THAT. AFTER I TALK TO MY MECHANIC, HE SAID THIS PROBLEM HAPPENS A LOT, EVEN THE OEM REPLACEMENT PART WON'T LAST LONG 40-50K MILES. FOR ME IT SEEMS LIKE A DESIGN ISSUE OR JUST A CHEAPLY MADE PART.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE DRIVING, THE STEERING WHEEL MADE A BEEPING NOISE AND BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE BEEPING NOISE GREW LOUDER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PALM BEACH TOYOTA (200 S CONGRESS AVE, WEST PALM BEACH, FL 33406, (561) 701-9306), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FAILED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A TOYOTA DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

MY VEHICLE WAS RECENTLY STOLEN. IT WAS RECOVERED AS A CRASHED ABANDONED VEHICLE BY THE GLEN RIDGE POLICE DEPARTMENT (CASE #19-20437). THE VEHICLE SUFFERED AN APPARENT MAJOR FRONTAL COLLISION BUT THE AIRBAGS FAILED TO DEPLOY (SEE IMAGES). I AM REPORTING THIS FAILURE FOR YOUR INVESTIGATIVE REFERENCE. I HAVE NO FURTHER DETAILS AS IT WAS NOT IN MY POSSESSION WHEN THE COLLISION TOOK PLACE.

WE HAVE A PROBLEM WITH OUR DRIVER SIDE SLIDING DOOR. IT STARTED OF NOT OPENING UP WHEN HANDLE WAS PULLED, NOW IT OPENS BUT DOESN'T CLOSE AUTOMATICALLY.

PURCHASED MY SIENNA IN FEBRUARY, 2019 WITH 41K MILES. DAYS AFTER PURCHASE, I BROUGHT A NOISE TO THE DEALERSHIPS ATTENTION AND WAS TOLD IT WAS ROAD NOISE. FAST FORWARD TO JUNE, 2019 AND THE NOISE IS WORSE. MY DRIVER'S SIDE STRUT IS BLOWN AT 44K MILES. FINDING A REPLACEMENT HAS BEEN A HASSLE. THIS PART IS OBVIOUSLY A MANUFACTURER DEFECT AND SHOULD BE COVERED BY TOYOTA FOR REPLACEMENT. CURRENTLY WAITING AND HOPING THE BACKORDERED STRUTS SHIP TO ME SO I CAN GET IT REPLACED. ALSO, DEALERSHIP RECOMMENDED REPLACING ONE STRUT. COMMON SENSE DICTATES THAT YOU ALWAYS REPLACE STRUTS IN PAIRS, OTHERWISE YOU WILL DRIVE A LOPSIDED VEHICLE AND CAUSE MORE TROUBLE DOWN THE ROAD.

AT VARIOUS TIMES, THE SLIDING DOORS WILL NOT CLOSE WHEN THE POWER BUTTON IS ON. I HAVE RECEIVED A CARD TO GET THIS FIXED AS SENSORS NEED TO BE REPLACED. THE VEHICLE IS STATIONARY IN A PARKING SPACE. IT IS HAPPENING MORE OFTEN NOW.

THE TRANSMISSION MAKES A LOT OF NOISE WHEN ON THE ROAD

RECALL ISSUED FOR POWER SIDE DOORS OPENING ON THEIR OWN WHILE DRIVING. WAS CORRECTED, BUT IS HAPPENING AGAIN. DEALER INFORMED US THAT WE WOULD HAVE TO PAY TO GET THE OPENING CORRECTED. IS TOYOTA OR THE CONSUMER RESPONSIBLE FOR PAYMENT FOR THE SECOND, THIRD OR FOURTH REPAIR?

2015 TS INITIAL EXPERIENCE WAS ABS SYSTEM AND TRACTION CONTROL MALFUNCTION EXPERIENCED TWICE. THIS WAS A SCARY EXPERIENCE DRIVING ON THE HIGHWAY WITH ERROR SIGNAL ON THE DASHBOARD.

WHILE DRIVING IN THE MOUNTAINS AND CURVING RIGHT, THE STABILITY CONTROL ACTIVATED THE BRAKES. THE CAR WAS NOT SPEEDING AND THE ROADS WERE DRY. IT HAPPENED 3 TIMES IN ONE TRIP. THE BRAKING ACTION MADE IT DIFFICULT TO COMPLETE THE TURN. PLUS THE DECREASE IN SPEED WAS A DANGER TO THE OCCUPANTS PLUS THE CAR BEHIND US. OTHER CURVES DID NOT ACTIVATE THE STABILITY CONTROL SO IT WAS A GUESS AS TO WHEN AND IF THIS WOULD HAPPEN. DID MAKE IT BACK SAFELY.

WHEN I'M WAS DRIVING THE LIGHT KEEP ON BLINKING SAYING MY TRUNK WAS OPEN, MY SIDE DOOR WAS OPEN, MY KEY IS NOT NEARBY. SOMETIMES MY RIGHT SIDE SLIDING DOOR IN THE BACK CANNOT CLOSE AUTOMATIC. BRING TO THE DEALER THEY CANNOT DIAGNOSE. WHICH IS A RIPE OFC. I EVEN HAVE IT ON VIDEO WHEN IT HAPPEN . HOSELTON DEALER TOLD ME THEY CANNOT DIAGNOSE THE PROBLEM AND WANT TO CHARGE ME MONEY FOR IT. I GOT VIDEO FOR THEM TO SEE STILL THEY WON'T WANT TO DIAGNOSE IT. I HATE THAT DEALSERSHIP. NEVER WANT TO PURCHASE ANYTHING FROM THERE. ONCE IT OUT THE THERE LOT THEY DON'T CARE OR PAY ANY ATTENTION TO WHAT IS GOING ON ANYMORE EVEN YOU PURCHASED A WARRANTY FROM THEM.

THE REAR MOST DRIVER SIDE SEAT BELT WAS SEVERELY DAMAGED BY A STEEL BRACKET THAT HOLDS THE CENTER SEAT/ MIDDLE SEAT ON THE 8 PASSENGER MODEL. THIS BRACKET IS LOCATED BEHIND THE PLASTIC COVERS. THE STEEL BRACKET IS RAZOR SHARP. THE SEAT BELT WAS SEVERELY CUT. WE CAN SEND PICTURES. THE SEAT BELT HAS BEEN REPLACED BY US. BUT OTHER OWNERS NEED TO BE MADE AWARE OF THIS DESIGN FLAW. THANKS.

EXCESSIVE TIRE WEAR OCCURS ON OUTSIDE EDGE OF FRONT TIRES. VEHICLE HAS HAD REGULAR ALIGNMENT AND TIRE ROTATIONS. TIRES WILL NEED TO BE REPLACED WELL AHEAD OF MANUFACTURERS TREADWEAR WARRANTY.

CABLE TO OPEN AUTOMATIC DOOR BROKE WAS TOLD THIS IS NOT COVERED IN THE LATCH SYSTEM RECALL. VEHICLE WAS STATIONARY AT TIME OF CABLE BREAK. ALSO BACK UP CAMERA DOESN'T WORK PROPERLY AND TOUCH SCREEN RAIDO/BACK UP CAMERA CONTINUE TO RESET ITSELF WHEN DRIVING

RECENTLY OBTAINED ~60K SERVICE AT DEALERSHIP. ADVISED THAT MICHELIN PREMIERE A/S TIRES PURCHASED JUST 15K MILES PREVIOUSLY WERE MEASURED AT 4/32" IN THE FRONT AND 5/32" IN THE REAR AND SHOULD BE REPLACED. SEVERE SCALLOPING OBSERVED ON THE OUTSIDE EDGE OF THE TIRES. THE SET OF FOUR TIRES WERE PURCHASED A ONE OF THE LARGE, US, WHOLESALE CLUB STORES. THE TOYOTA SERVICE WRITER STATED THAT MY WIFE THAT SUCH STORES CARRY INFERIOR QUALITY TIRES, THOUGH THEY MAY BE BRANDED AND LABELED THE SAME AS THE MODELS CARRIED BY TOYOTA. I CONTACTED MICHELIN ABOUT THIS CLAIM AND WAS TOLD THAT IT IS FALSE. THE TIRES ON THIS VEHICLE HAVE BEEN ROTATED ROUGHLY EVERY 5000 MILES OR SO DURING SCHEDULE PREPAID MAINTENANCE ON THE VEHICLE. THERE WAS A MECHANICAL ISSUE NOISE FROM THE FRONT END IN MARCH OF 2018, JUST AFTER THE NEW TIRES WERE INSTALLED. TOYOTA REPLACE THE FRONT-RIGHT AXLE SHAFT, WHICH DID NOT RESOLVE THE PROBLEM. ULTIMATELY, BOTH FRONT WHEEL BEARINGS WERE REPLACED. TOYOTA PERFORMED THE WORK UNDER WARRANTY AND STATED THAT AN ALIGNMENT WAS NOT NECESSARY. IT COULD BE ENTIRELY COINCIDENTAL, OR THE AXLE AND BEARING WORK COULD HAVE EVERY THING TO DO WITH THE EARLY DEMISE OF AN $800 SET OF TIRES. HOWEVER, AFTER MUCH RESEARCH ONLINE, IT SEEMS THAT I AM NOT THE ONLY ONE WHO HAS EXPERIENCE THE ISSUE WITH A SET OF HIGH QUALITY TIRES LASTING 15 TO 25K MILES, THOUGH WARRANTED FOR MUCH GREATER RANGES IN THE AREA OF 60 TO 70K. IT APPEARS THAT THERE ARE MANY PEOPLE WHO HAVE HAD ISSUES WITH EARLY ABNORMAL TIRE WEAR. TOYOTA IN MOST CASES BLAMES THE DRIVER, OR THE TIRE MANUFACTURER. IT WOULD SEEM CLEAR TO ME THAT THE PROBLEM IS WITH THE VEHICLE. TOYOTA MUST BE RESPONSIBLE FOR PURCHASING AND/OR REPLACING TIRES AND PERFORMING NECESSARY ALIGNMENT OR SUSPENSION MAINTENANCE TO RESOLVE THE ISSUE.

THE DRIVER AND PASSENGER BACK SLIDING DOORS BOTH OF THEM GET JAMMED AT TIMES AND IT WON'T OPEN AND THERE A RE CALL FOR IT AND THEY WERE SUPPOSED TO CALL ME BACK WHEN THEY GOT THE PART AND AS OF TODAY (3-31-19) I HAVEN'T RECEIVED A CALL. PLEASE CAN WE SOLVE THIS PROBLEM? I'VE HAD THE CAR FOR A YEAR AND HALF AS OF THE DATE THAT I WROTE AND NO ONE HAS EVER CALLED NOR SEND ME A LETTER. THANK YOU.

2015 SIENNA FUEL DOOR HINGE CRACKED, VEHICLE IS 45 MONTH OLD AND OUT OF WARRANTY PER DEALER.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. AFTER THE CONTACT PLACED THE GEAR IN PARK, SHE COULD NOT SHIFT OUT OF THE PARK POSITION. THE CONTACT SHUT OFF THE VEHICLE AND IT WOULD NOT RESTART. IN ADDITION, THE BRAKE OVERRIDE MALFUNCTION INDICATOR ILLUMINATED AND "VISIT YOUR DEALER" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO POWAY TOYOTA (13631 POWAY RD, POWAY, CA 92064, (858) 486-2900) TO BE DIAGNOSED, BUT THE RESULTS WERE PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,043.

IN JANUARY 2019, AT APPROXIMATELY 71,000 MILES, THE UPPER HINGE OF THE FUEL FILLER DOOR (THE DOOR COVERING THE GAS TANK ACCESS) FAILED. THIS APPEARS TO HAVE BEEN CAUSED BY PRESSURE EXERTED ON THE DOOR BY THE SAFETY SWITCH GOVERNING THE DRIVER SIDE SLIDING PASSENGER DOOR. APPARENTLY, THIS IS A WELL-DOCUMENTED ISSUE NOT JUST ON NHTSA (CASE ID# #11104672, 11025478), BUT ALSO WITH TOYOTA (TICKET # 1807172274), AND DOCUMENTED IN PUBLIC FORUMS SUCH AS HTTP://WWW.SIENNACHAT.COM/FORUM/67-PROBLEMS-MAINTENANCE-REPAIR-GEN-3/19274-FUEL-FILLER-DOOR-HINGE-BROKE-ANYONE-ELSE-HAVE-HAPPEN.HTML#. I HAVE TAKEN MY CAR BOTH TO A LOCAL REPAIR SHOP AND TO TOYOTA AND HAVE BEEN TOLD THAT IT IS NOT A WARRANTY ISSUE AND WOULD COST OVER $400 TO FIX. I BELIEVE THAT THIS IS A MECHANICAL DESIGN DEFECT THAT COULD NOT HAVE BEEN FORESEEN DUE TO THE PRESSURE PREVIOUSLY MENTIONED. IN ADDITION, I STRONGLY BELIEVE THAT IT COULD CAUSE A SAFETY ISSUE IN THE CASE OF AN ACCIDENT, AS IT WILL PREVENT THE OPENING OF THE REAR PASSENGER DOOR WHEN THE SWITCH IS ACTIVATED.

THE TRUNK DOOR HAS FAILED. IT DOES NOT STAY UP WHEN YOU OPEN IT WITH EITHER THE REMOTE OR FROM INSIDE THE CAR. THE DOOR WILL OPEN BUT WILL NOT STAY UP... IT FALLS RIGHT BACK DOWN. THE INDICATOR THAT THE DOOR IS OPEN CONTINUES TO BUZZ AS YOU DRIVE BECAUSE WHEN THE DOOR FALLS BACK DOWN-- IT DOES NOT COMPLETELY CLOSE

WE BOUGHT THIS VAN LESS THAN A YEAR AGO AND THE FUEL DOOR HINGE BROKE. NOW THE SLIDING DOOR WILL NOT OPEN ALL THE TIME.

THE SIDE POWER SLIDING DOORS WILL NOT CLOSE COMPLETELY 100% OF THE TIME USING THE AUTOMATED SYSTEM WHEN IN PARK. THIS IS HAPPENING IN BOTH DOORS. RECALL ON THE DOORS OPENING WHILE OPERATING VEHICLE HAS BEEN PERFORMED. THIS HAPPENS MORE ON AN INCLINE BUT DOES HAPPEN ON FLAT GROUND. SEEMS MORE PREVALENT WHEN THE DOORS ARE USED FREQUENTLY.

VAN WOULD REBOOT WHILE PARKED OR DRIVING. IT STARTED WITH DASHBOARD REBOOTING THEN I COULDN'T START THE VAN. THERE WAS A TIME AFTER DRIVING I PUT THE VAN IN PARK AND TURNED IT OFF BUT MY VAN WAS MOVING ON IT'S OWN. I ALWAYS CALL THE DEALERSHIP WHEN THE REBOOTING OCCURS. I WAS TOLD EITHER IT WAS A SOFTWARE ISSUE OR SINCE THE PROBLEM WENT AWAY, I SHOULD BE FINE. WELL RECENTLY WHEN MY VAN STALLED AND HAD TO BE TOWED TO THE DEALERSHIP. I WAS TOLD IT WAS A BATTERY ISSUE AND THE BATTERY WAS REPLACED. WHEN I PICKED UP MY VAN AND WENT HOME, NOTICED MY REAR VIEW CAMERA WOULD NOT COME ON WENT I PUT THE VAN IN REVERSE. CALLED THE DEALERSHIP TO TELL THEM WHAT'S GOING ON AND THE SERVICE ADVISOR WOMAN WAS VERY RUDE AND STATED IT WAS BATTERY AND THEY NEVER CHECKED ANYTHING ELSE. I STATED TO THE WOMAN THE I'VE ALWAYS EXPRESSED MY CONCERNS ABOUT THE VAN REBOOTING, WON'T START, OR MOVING ON IT'S OWN. THE WOMAN BECAME VERY RUDE AND HUNG UP ON ME. I DECIDED TO GO RIGHT BACK TO THE DEALERSHIP ON THE WAY THERE I CALLED BACK TO SPEAK TO THE MANAGER OF SERVICE DEPARTMENT TO EXPLAIN WHAT'S GOING ON. WHILE DRIVING THERE THE CHECK ENGINE AND ANOTHER LIGHT TURNED ON. SHORTLY AFTER THAT AS I WAS TURNING LEFT, WHILE IN THE MIDDLE OF THE INTERSECTION MY VAN STALLED. THE STEERING WHEEL AND BRAKES LOCKED AND THE VAN COMPLETELY SHUTS OFF. I WAS LOCKED IN MY VAN WITH NO CONTROL OVER THE VAN AND IT WAS MOVING TOWARDS A POLE. LUCKILY THE VAN STOPPED BEFORE HITTING ANYONE OR ANYTHING. I WAS ON THE PHONE WITH THE SERVICE MANAGER THE ENTIRE TIME. THE MANAGER CALLED FOR SOMEONE TO PICK ME UP AND CALLED A TOW COMPANY. I ASKED THE MANGER IF THEY ARE STATING MY ISSUE WAS A BATTERY AND A NEW BATTERY WAS INSTALLED WHY AM I STILL HAVING THE SAME ISSUE. THE POLICE WAS CALL BECAUSE SOMEONE REPORTED MY VAN IN THE MIDDLE OF THE INTERSECTION.

THE VEHICLE WAS STATIONARY AND ONE DAY ABS MALFUNCTION LIGHT CAME ON DUE TO FAULTY HARNESS ON A 3 YEAR OLD 35,000 MILE VEHICLE. THIS REDUCES THE ABILITY OF THE VEHICLE TO STOP NORMALLY AS IT SHOULD THIS ALSO DISABLES THE TRACTION CONTROL ON THE VEHICLE. I WAS DRIVING IN RAIN WITHOUT ANY TRACTION CONTROL AND IT WAS SCARY. I CONTACTED TOYOTA AND THEY KEEP STATING THE CAR IS OUT OF WARRANTY. IT IS $500+ REPAIR TO ABS SYSTEM DUE TO THEIR FAULTY PARTS. I JUST NEED THIS TO BE ON THE RECORD INCASE SOMETHING HAPPENS WHILE DRIVING A TOYOTA SIENNA.

MY 2015 TOYOTA SIENNA XLE 8 PASSENGER TYRE WEAR LESS THAN 25 K. I CHANGED MY FACTORY INSTALLED TYRE ON 24 K , AFTER THAT I DID 2 ALIGNMENTS AND REGULAR TYRE ROTATION TILL MY ODO NOW 39 K , MY FRONT WHEELS ARE READY FOR REPLACEMENT IN ANOTHER 2-3 K MILES. FRONT WHEELS ARE WEARING UNEVEN, ITS OUTSIDE RIM IS WEARING OUT. IT IS DEFINITELY A PROBLEM WITH THE MANUFACTURER, PLEASE HELP THE CUSTOMERS. I M NOT ABLE TO CHANGE FULL SET TYRE WORTH 600 DOLLAR EVERY 20K MILES.

I HAVE A 2015 TOYOTA SIENNA SE. I AM CURRENTLY AT 49092 MILES AND AM PURCHASING MY THIRD SET OF TIRES. THE TIRE WEAR ON THIS VEHICLE IS ABNORMALLY HIGH. I HAVE PURCHASED HIGH QUALITY TIRES (BRIDGESTONE 80K WARRANTY, AND MICHELIN 60K). FIRST SET OF FACTORY ISSUED TIRES WERE WORN DOWN TO 3/32-4/32 IN 24000 MILES, SECOND SET WAS USED TO 4/32 IN 25000 MILES. VEHICLE IS DRIVEN UNDER NORMAL CONDITIONS, BOTH HIGHWAY AND CITY DRIVING. THIS IS A SIGNIFICANT SAFETY ISSUE TO ME IN REGARDS TO HANDING, STEERING AND STOPPING AND IT FEEL IT MAY BE ATTRIBUTED TO THE DESIGN OF THE VEHICLE ITSELF TO INCLUDE THE SUSPENSION COMPONENTS, FRAME SETUP, AND WEIGHT OF VEHICLE.

BRAKE SHAKING/SHUTTER UPON BRAKING DOWN A STEEP HILL. THE 2015 SIENNA AWD HAS 45,000 MILES. THE SIENNA HAS MOSTLY BEEN DRIVEN ON FLAT TO MILD SLOPED INTERSTATE ROADS THAT DO NOT REQUIRE BRAKING. RECENT INSPECTION BY A TIRE SHOP REPORTS 12/32 REMAINING ON BRAKE PADS SHOWING MINIMAL TO NO WEAR. UPON DRIVING DOWN A STEEP ROAD REQUIRING BRAKING TO CONTROL SPEED THERE WAS VIOLENT SHAKING/SHUTTER IN THE FRONT END. THINKING SOMETHING WAS BROKEN, REDUCED THE SPEED AND USED TRANSMISSION TO CONTROL SPEED TO REDUCE BRAKE APPLICATION. THIS RELIEVED THE VIOLENT SHAKING. CHECKING INTERNET THERE IS A TOYOTA TSB FOR THIS PROBLEM REPLACING BRAKE PADS AND ADDITIONAL WORK. THE PROBLEM HAS TO BE REPORTED TO TOYOTA WITHIN THE 36,000 MILE WARRANTY TO HAVE THE PROBLEM FIXED BY TOYOTA. THIS PROBLEM NEEDS TO BE FIXED BY A SAFETY RECALL WHEN OEM REMAIN ON THE VEHICLE.

I AM ON MY 3RD SET OF TIRES (INCLUDING ORIGINAL) IN A 3 YEAR OLD VAN. MY SECOND SET WAS PURCHASED AT 34449 MILES ON 12/2/16. I PURCHASED 75000 TIRES, AS OF TODAY I HAVE 78850 MILES ON THE VAN, SO I USED ONLY 44401 MILES OF 75000 MILES TIRES. IN SEPTEMBER OF 2018, I NOTICED A STRANGE WOBBLING IN THE REAR PASSENGER BACK OF THE VAN. I TOOK IT TO OUR MECHANIC AT REESE'S GARAGE AND I TOLD ME MY TIRE WAS ABOUT TO BLOW AND I NEEDED NEW TIRES. HE SUGGESTED I DON'T DRIVE THE VAN, AS IT WAS "UNSAFE". TOOK IT TO ANOTHER GARAGE (BARNES SERVICE CENTER) AND WAS TOLD THE SAME THING. I WAS ALSO TOLD THIS IS A COMMON PROBLEM WITH SIENNA. I DID SOME RESEARCH AND LEARNED THAT THIS IS INDEED A PROBLEM!! I CONTACTED THE EXECUTIVE OFFICE OF TOYOTA, AND THEY INDICATED THAT OTHER FACTORS MUST BE CONSIDERED. MY ALIGNMENT WAS GOOD, MY SHOCKS/STRUTS ARE GOOD, I DON'T DRIVE A LOT, JUST TO & FROM MY KIDS SCHOOL, SPORTING EVENTS, AND I DON'T DRIVE LIKE I'M IN THE DAYTONA 500. THERE WAS EXCUSE AFTER EXCUSE. THIS IS THE SECOND TIME I HAVE BEEN TOLD THAT MY VAN IS "UNSAFE" AND ALMOST HAD 2 BLOW OUTS. I PUT MY CONCERNS ON SOCIAL MEDIA AND I LEARNED THERE ARE MANY SIENNA OWNERS COMPLAINING ABOUT TIRES WEARING TOO QUICKLY. TOYOTA NEEDS TO FIX THE PROBLEM BEFORE SOMEONE GETS HURT. I DON'T FEEL SAFE DRIVING MY CHILDREN IN THE VAN.

For at least 4 years, water collects in the driver side pillar and soaks the seat belt. Toyota tells me they have never heard of this problem, although I do see it on You Tube. I don't know if the water is damaging other components. But when I pull out seat belt water pours from the pillar and onto the floorboard behind driver seat. I keep a towel in van to keep water off driver and to mop up floor & pillar. The problem is ongoing. I keep a tarp over the roof when rain is expected.

THE BLUETOOTH WILL NOT STAYED PAIRED WITH THE PHONE. MEANS THAT DRIVER GETS DISTRACTED AND/OR IS TALKING ON PHONE WHEN IT DISCONNECTS. PRESENTS A HAZARDOUS AND POTENTIALLY UNLAWFUL CONDITION. HAPPENS AT ANY TIME.

THE SLIDING DOORS ON BOTH SIDES ARE NOT CLOSING WITH THE CLOSER BUTTONS. IT GOES SO FAR AND THEN OPENS BACK UP. YOU HAVE TO HOLD ONTO THE DOOR AND FORCE IT TO CONTINUE TO CLOSE. EVEN WHEN STATIONARY WITH THE VAN IN PARK THE DOORS HAVE COME OPEN WITHOUT ANYONE NEAR THEM. I AM WORRIED THEY WILL OPEN WHILE I AM DRIVING. THIS HAS HAPPENED MULTIPLE TIMES THE MOST RECENT WAS TODAY.

2015 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE. *AS

FUEL TANK ACCESS DOOR HINGE IS BROKEN. CAN'T FILL GAS TANK UP. IF FUEL DOOR IS REMOVED SLIDING DOOR WON'T OPEN. FUEL DOOR HINGE BROKE BECAUSE THE FUEL DOOR PIN HAS SO MUCH TENSION THAT IT BROKE THE HINGE. THIS CAUSED A SAFETY ISSUE BECAUSE THE DOOR CANNOT BE OPENED FROM THE INSIDE IF IT IS NOT CLOSED ALL THEY WAY OR PUSHED CLOSED ENOUGH FOR THE SENSOR TO ALLOW THE SLIDING DOOR TO OPEN. THIS EVENT WAS REPORTED PAST THE 36 MONTH WARRANTY, (AT 40 MONTHS, BUT LESS THAN THE MILEAGE WARRANTY), BUT HAD BEGUN BEFORE THE WARRANTY HAD ENDED. CURRENT OWNERS SHOULD BE AWARE THAT IF THERE ARE INSTANCES BEGINNING OF THE DOOR NOT BEING ABLE TO BE OPENED, SHOULD CHECK THE HINGE AND PIN TENSION AND HAVE IT FIXED WHILE IT COULD BE UNDER WARRANTY. THIS SHOULD BE AN ITEM COVERED UNDER AN EXTENDED WARRANTY DUE TO THE SAFETY ISSUE OF NOT BEING ABLE TO EXIT THE VEHICLE IN AN EMERGENCY SITUATION. THIS HAPPENED SEVERAL TIMES WHILE PARKED AND EXITING THE VEHICLE. THERE ARE OTHER INSTANCES OF THIS ISSUE ON DIFFERENT SIENNA AND TOYOTA FORUMS. TOYOTA SERVICE MANAGER CONFIRMS THAT IT IS EXCESSIVE, BUT ONLY RESOLUTION WOULD BE TO REPLACE CABLE WITH NO GUARANTEE IT WOULDN'T HAVE EXCESSIVE FORCE ALSO. ONLY OTHER RESOLUTION WOULD BE TO HAVE SERVICE BULLETIN ISSUED BY TOYOTA. YOUR TRACKING NUMBER ASSIGNED BY NHTSA FOR THIS ISSUE IS 11025478. PLEASE KEEP THIS NUMBER FOR YOUR RECORDS AND FOR FUTURE REFERENCE. ONCE YOUR COMPLAINT HAS BEEN PROCESSED, YOU WILL BE ABLE TO VIEW IT ONLINE AND FIND ANY RELATED DOCUMENTS. PLEASE ALLOW TWO BUSINESS DAYS FOR NHTSA TO REVIEW YOUR COMPLAINT.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE DRIVING AT AN UNKNOWN SPEED AND MAKING A LEFT TURN, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND AS IT TRAVELED TO THE FLOORBOARD. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER CORNER PANEL OF THE CONTACT'S VEHICLE. THE CONTACT AND A PASSENGER IN THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 32,774. THE VIN WAS NOT AVAILABLE.