2015 Toyota Sienna Complaint Log

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO PHILPOTT TOYOTA (2229 US-69, NEDERLAND, TX 77627) WHO STATED THAT THEY COULD NOT ASSIST AND ADVISED THE CONTACT TO WAIT FOR FURTHER DIRECTION FROM THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY DID NOT KNOW WHEN A REMEDY WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

BRITAX PINNACLE CLICKTIGHT, INSTALLED FOLLOWING INSTALLATION INSTRUCTIONS IN BOOSTER MODEL IN 2015 TOYOTA SIENNA MIDDLE-ROW, SEATBELT DOES NOT RETRACT, LEAVING CHILD SUSCEPTIBLE TO SEVERE INJURY IN CASE OF CRASH. I CONTACTED BRITAX VIA WEB FORM AND CALLED BRITAX. BRITAX ACKNOWLEDGED IN THEIR EMAIL RESPONSE THAT FAILURE OF SEATBELT TO RETRACT SOMETIMES CANNOT BE REMEDIED, AND ON THE PHONE THE BRITAX CALL CENTER REPRESENTATIVE ACKNOWLEDGED FAILURE OF SEATBELT TO RETRACT IN BOOSTER MODE OCCURRED ALSO ON THE BRITAX PINNACLE PRODUCT THE CALL CENTER REPRESENTATIVE WAS TESTING ON DURING OUR CALL. THIS PRODUCT IS UNSAFE FOR USE IN BOOSTER MODE AND SHOULD BE RECALLED. MODEL NUMBER: ENLZ15Q SERIAL NUMBER: ENLZ15Q004184 BATCH NUMBER: JOB0014514 DATE OF MANUFACTURE: 7/1/2015 *BF *TR

2015 TOYOTA SIENNA MINI VAN BOUGHT NEW. STILL COVERED BY 36 MONTH WARRANTY WITH 30,000 MILES. POWER SLIDING DOORS UNDER RECALL. OBSERVED SIGNIFICANT RUST ON METAL PLATE BOLTED ON DOOR HINGE COVERING ELECTRICAL WIRES. IF METAL COVER RUSTS THRU, COULD LEAD TO SHORT AND ELECTRICAL DOOR MOTOR FAILURE. TOYOTA REFUSES TO REPLACE METAL COVER PLATE. I FEEL TOYOTA SHOULD HONOR WARRANTY AND REPLACED RUSTED PARTS.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE WAS IN REVERSE BACKING OUT OF AN INCLINED DRIVEWAY INTO A CULDASAC. THE BRAKES WOULD NOT ENGAGE TO STOP THE CAR. THE DEALERSHIP TOWED THE CAR AND EXAMINED IT. THEY SAID THEIR WERE 8 CODES THAT WERE SHOWING. THE DEALERSHIP SPENT A DAY EXAMINING THE CAR. THEY TOLD US THEY FOUND NOTHING WRONG. THEY GAVE US NO PAPERWORK DETAILING WHAT THE CODES WERE OR WHAT THEY HAD DONE TO CHECK THE CAR. THEY SAID THE CAR WAS SAFE TO DRIVE.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE SLIDING DOOR FAILED TO OPERATE MANUALLY AND WHEN USING THE OVERHEAD DOOR SWITCH. THE CONTACT CALLED MCCORDS TOYOTA IN VANCOUVER, WA WHERE IT WAS CONFIRMED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE DEALER WAS NOT SURE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. UPDATED 11/13/17 *BF UPDATED 11/16/2017*JS

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE HAD NO POWER SLIDING DOOR FUNCTIONALITY AND NEEDED TO BE MANUALLY OPERATED, AS SUGGESTED BY THE MANUFACTURER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000(STRUCTURE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 13,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE POWER SLIDING DOOR FEATURE WAS SWITCHED TO MANUAL PER TOYOTA'S INSTRUCTION AND HAD BEEN SINCE RECEIVING THE RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2015 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE DOOR OPENS/MALFUNCTION WHILE DRIVING. *LD UPDATED 11/8/2017*JS

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE: BODY). THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ONE TOYOTA IN OAKLAND, CALIFORNIA WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. AFTER THE AUTOMATIC DOOR FEATURE WAS DEACTIVATED, IT CONTINUED TO ACTIVATE INDEPENDENTLY. AS A RESULT, THE CONTACT STATED THAT THE REAR PASSENGER SIDE SLIDING DOOR INDEPENDENTLY OPENED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING A 35 MPH, AN UNKNOWN LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS IN AN UNLATCHED POSITION HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS INCLUDED IN A MANUFACTURERS RECALL RELATED TO THE DOOR LATCH THAT WAS CURRENTLY PREPARING THE REMEDY FOR THE CONDITION. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

BRITAX CAR SEAT. ADVOCATE 70-G3. MANUFACTURER 01/2013.COMPLAINING OF TOP LATCH COMPONENT! WE HAVE OWNED THIS CAR SEAT FOR 3 YEARS AND NEVER HAD AN ACCIDENTWITH IT UNTILNOW. WE WERE SITTING AT A RED LIGHT AND GOT REAR ENDED BY A BIG PICK UP TRUCK SMASHING OUR TRUNK IN AND LIFTING OUR BACK END OFF THE GROUND. OUR ONE YEAR OLD WHO WAS IN THIS CAR SEAT WAS REAR FACING AND LATCHED IN CORRECTLY WEARING A LIGHT FLEECE (NO PUFFY JACKET.. WE ARE VERY CAREFUL TO FOLLOW EVERY CAR SEAT RULE). DURING THE ACCIDENT HER TOP LATCH CAME UNDONE! THE ADULT SITTING NEXT TO HER WITNESSED THE TOP HALF OF HER BODY FLY FORWARD HITTING THE SEAT SHE WAS FACING! SHE VOMITED SHORTLY AFTER AND WAS SAID TO HAVE A CONCUSSION! WE ARE REPORTING HERE AND COMPLAINING TO BRITAX! WE ARE NEVER BUYING THAT BRAND AGAIN AND WE HOPE THEY CAN FIX THIS FOR ANY OTHER CHILDREN WITH THIS CAR SEAT THAT FAILS TO DO ITS JOB!WE BOUGHTA GRACO REAR FACING CAR SEAT TO REPLACE THIS HORRIBLE ONE.WE STILL HAVE THE CAR SEATAT OUR HOUSE(WE ARE NOT USING IT)AND SENDING A VIDEO TO BRITAX OF HOW EASILY THE CLIP COMES UNDONE AFTER CLICKED IN! WE ARE NOT HAPPY AND UPSET THAT OUR DAUGHTER GOT INJURED!

BRITAX CAR SEAT. ADVOCATE 70-G3. MANUFACTURER 01/2013.COMPLAINING OF TOP LATCH COMPONENT! WE HAVE OWNED THIS CAR SEAT FOR 3 YEARS AND NEVER HAD AN ACCIDENTWITH IT UNTILNOW. WE WERE SITTING AT A RED LIGHT AND GOT REAR ENDED BY A BIG PICK UP TRUCK SMASHING OUR TRUNK IN AND LIFTING OUR BACK END OFF THE GROUND. OUR ONE YEAR OLD WHO WAS IN THIS CAR SEAT WAS REAR FACING AND LATCHED IN CORRECTLY WEARING A LIGHT FLEECE (NO PUFFY JACKET.. WE ARE VERY CAREFUL TO FOLLOW EVERY CAR SEAT RULE). DURING THE ACCIDENT HER TOP LATCH CAME UNDONE! THE ADULT SITTING NEXT TO HER WITNESSED THE TOP HALF OF HER BODY FLY FORWARD HITTING THE SEAT SHE WAS FACING! SHE VOMITED SHORTLY AFTER AND WAS SAID TO HAVE A CONCUSSION! WE ARE REPORTING HERE AND COMPLAINING TO BRITAX! WE ARE NEVER BUYING THAT BRAND AGAIN AND WE HOPE THEY CAN FIX THIS FOR ANY OTHER CHILDREN WITH THIS CAR SEAT THAT FAILS TO DO ITS JOB!WE BOUGHTA GRACO REAR FACING CAR SEAT TO REPLACE THIS HORRIBLE ONE.WE STILL HAVE THE CAR SEATAT OUR HOUSE(WE ARE NOT USING IT)AND SENDING A VIDEO TO BRITAX OF HOW EASILY THE CLIP COMES UNDONE AFTER CLICKED IN! WE ARE NOT HAPPY AND UPSET THAT OUR DAUGHTER GOT INJURED!

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) WAS RECEIVED IN DECEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN AMBIENT TEMP IS BELOW FREEZING AND VEHICLE IS COLD THE ENGINE REVS UP FROM BELOW 1000 RPM TO NEARLY 1500 RPM WHEN COMING TO A STOP AND THE VEHICLE WANTS TO LURCH FORWARD. I MUST BE ON THE BRAKE TO PREVENT LURCHING FORWARD. IT REVS UP AS THE TRANSMISSION IS DOWNSHIFTING. DEALER SAYS IT IS NORMAL. THIS IS NONSENSE.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT VARIOUS SPEEDS, THE PASSENGER SLIDING DOOR INDEPENDENTLY OPENED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. VIN TOOL CONFIRMS PART NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION FOR THE LATCHES/LOCKS/LINKAGES. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

POWER DOOR SIDE DOOR MALFUNCTION IHAVE BEEN WAITING FOR REMEDY BUT THERE IS NOT REMEDY YET I HAVE 2 KIDS.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND COULD NOT CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER STATED THAT THEY DID NOT HAVE A TIME FRAME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WAS NO REPAIR SOLUTION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LAKELAND TOYOTA LOCATED AT 2925 MALL HILL DR, LAKELAND, FL 33810; (863) 688-5451) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOORS WERE CONSTANTLY OPENING INDEPENDENTLY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MIKE WOOD TOYOTA OF UNIONTOWN 1 MARY JANE WOOD DRIVE, UNIONTOWN, PA 15401) WHERE IT WAS DIAGNOSED THAT THE DOOR MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHO CONFIRMED THAT THE VIN WAS INCLUDED IN A RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: SUMMARY IN THE INVOLVED VEHICLES, THERE IS A POSSIBILITY THAT UNDER CERTAIN LIMITED CONDITIONS, IF THE SLIDING DOOR OPENING OPERATION IS IMPEDED, THE SLIDING DOOR MOTOR CIRCUIT COULD BE OVERLOADED, OPENING THE FUSE FOR THE MOTOR. SAFETY RISK IF THIS OCCURS WHEN THE DOOR LATCH IS IN AN UNLATCHED POSITION, THE DOOR COULD OPEN WHILE DRIVING, INCREASING THE RISK OF INJURY TO A VEHICLE OCCUPANT. THIS VEHICLE IS INVOLVED IN PHASE 1 OF THIS SAFETY RECALL. PHASE 1 COVERS THE VAST MAJORITY OF VEHICLES INVOLVED IN THIS RECALL AND THE REMEDY IS CURRENTLY AVAILABLE FOR THESE VEHICLES. FOR THE VEHICLES INVOLVED IN PHASE 1, ANY AUTHORIZED TOYOTA DEALER WILL REPLACE THE INSTRUMENT PANEL JUNCTION BLOCK AND INSTALL NEW WIRE HARNESSES CONNECTING IT TO THE POWER SLIDING DOORS. BUT THE PRE-OWNER MISS THIS RECALL, AND I BUY THIS VEHICLE FROM CARMAX, THEY LET ME FINISH THIS RECALL.

NAVIGATION SYSTEM / SCREEN RESTARTS INTERMITTENTLY WHILE DRIVING UNDER NORMAL OPERATING CONDITIONS. NO BUTTONS ON STEERING WHEEL OR ON NAVIGATION SYSTEM ARE OPERATIONAL DURING THIS PERIOD.

POWER SLIDING DOORS, BOTH DRIVER AND PASSENGER, MALFUNCTIONED. WHILE IN PARK, THE DOORS WERE OPEN, WHEN WE PRESSED TO BUTTON TO CLOSE THEM, THE DOORS CAME PARTLY CLOSED, THEN OPENED BACK UP, THEN TRIED TO CLOSE, THEN TRIED TO OPEN. REGARDLESS OF WHAT WE DID, THE DOOR WOULD NOT OPERATE CORRECTLY. EVENTUALLY, WE TURNED THE SWITCH TO MANUAL AND WERE ABLE TO CLOSE THE DOORS. TOOK THE VAN TO DEALER. THEY SAID IT WAS THE MOTOR AND REPLACED IT. THAT WAS 11-14-2016. NOW 1-4-2017, THE DOORS ARE NOT WORKING PROPERLY AGAIN. AND WHEN I CALLED THE DEALER, THEY NEVER MENTIONED THE RECENT RECALL. NEITHER HAVE I RECEIVED ANY NOTIFICATION FROM TOYOTA REGARDING THE DANGEROUS RECALL. I HAPPENED TO HEAR ABOUT IT FROM A FAMILY MEMBER. I SPOKE WITH THE DEALER ABOUT IT, THEY SAID CALL TOYOTA. I CALLED TOYOTA, THEY SAID THAT I WOULD EVENTUALLY GET SOMETHING IN THE MAIL. IT IS HARD TO BELIEVE THAT A MANUFACTURER WOULD BE SO IRRESPONSIBLE ABOUT MAJOR SAFETY ISSUES. ONCE I LOOKED ONLINE, I FOUND THAT THE SLIDING DOOR PROBLEM HAS BEEN GOING ON FOR YEARS. HOW IS IT LEGAL FOR A COMPANY TO PURPOSELY CONTINUE TO ENDANGER PEOPLE'S LIVES?

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH SLIDING DOORS ON THE VEHICLE WOULD INDEPENDENTLY OPEN WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE CONTACT DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE CONTACT WAS DENIED A LOANER VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TOYOTA RECALL 16V858 FROM NOVEMBER 2016 FOR SLIDING DOOR IN TOYOTA SIENNA. PARTS ARE STILL UNAVAILABLE TO REPAIR THIS DEFECT WHICH COULD BE VERY DANGEROUS. AT LEAST THAT'S WHAT VENTURA TOYOTA IS TELLING US. CAN YOU PUT PRESSURE ON TOYOTA TO PROVIDE REPAIRS TO FIX THE DEFECT WITH THE SLIDING DOORS? TODAY IS JUNE 9, 2017, OVER 6 MONTHS LATER.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE POWER SLIDING DOOR WOULD CLOSE AUTOMATICALLY WITHOUT ACTIVATION. WHEN ATTEMPTING TO OPEN THE DOOR AT TIMES, THE DOOR WOULD FAIL TO OPEN PROPERLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

VEHICLE WEARS THROUGH TIRES AT AN ALARMING RATE (APPROXIMATELY EVERY 15,000 MILES). VEHICLE HAS BEEN ALIGNED PRIOR TO NEW TIRE INSTALLATION EACH TIME; HOWEVER, TIRES WEAR ABNORMALLY FAST. DRIVING WAS UNDER NORMAL CONDITIONS, HIGHWAY AND LOCAL STREETS. SEVERAL TIRE MANUFACTURES WERE TRIED, BUT ALL TIRE WEAR RESULTS WERE THE SAME.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE DRIVING VARIOUS SPEEDS, BOTH THE DRIVER AND PASSENGER SIDE VIEW MIRRORS BECAME LOOSE, WHICH CHANGED THE DRIVER'S FOCUS OF THE ROAD. BYERS TOYOTA IN DELAWARE, OHIO WAS MADE AWARE OF THE FAILURE AND STATED THAT BOTH MIRRORS WOULD NEED TO BE REPLACED. IN ADDITION, THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SMELLED A BURNING ODOR FROM THE VEHICLE AND CALLED A TOW COMPANY TO TOW THE VEHICLE TO HIS RESIDENCE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ENGINE HAD CAUGHT FIRE. THE ENGINE WAS NOT REPLACED; HOWEVER, REPAIRS WERE MADE TO THE FAULTY ENGINE. THE FAILURE MILEAGE WAS 12,000. THE VIN WAS NOT AVAILABLE.

WHEN BRAKING AT SPEED EXITING HIGHWAY, BRAKES BEGAN VIBRATING. THE SIENA HAS 19,300 MILES ON IT. I TOOK IT TO THE DEALER AND WAS TOLD THE FRONT ROTORS WERE WARPED. THE CAR HAS NOT BEEN SUBJECTED TO EXTREME DRIVING CONDITIONS AND A WARPED ROTORS MAY NOT HAVE BEEN NOTICED BY OTHERS. BUT THE ROTOR AFTER WARPING WOULD INVARIABLY LEAD TO CRACKED ROTOR OR BRAKE FAILURE AT SOME POINT AND POSE A HAZARD, POSSIBLY CATASTROPHIC FAILURE AND DAMAGE OR INJURY. LUCKILY, I CAUGHT IT BEFORE SOMETHING SERIOUS HAPPENED. I THINK TOYOTA SHOULD LOOK INTO PREMATURE FAILURES.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE POWER SLIDING DOOR WAS OPENED. THE CONTACT STATED THAT THE DOOR HAD TO BE CLOSED MANUALLY. THE CONTACT WAS UNABLE TO USE THE AUTOMATIC CLOSING DOOR SYSTEM. THE CONTACT MENTIONED THAT THE ISSUE OCCURRED ON SEVERAL OCCASIONS. WHEN THE VEHICLE WAS TAKEN FOR ROUTINE SERVICE, THE TECHNICIAN INFORMED THE CONTACT OF A RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 19,000. UPDATED 05/10/17*LJ *AS

WHILE TRAVELING, OUR 2015 AWD TOYOTA SIENNA WITH 8K MILES CAUGHT FIRE AND WAS A TOTAL LOSS. THE VEHICLE WAS TRAVELING 45 MPH ON RT 102 NORTH IN SOUTHWEST HARBOR, ME BY THE ECHO LAKE NATIONAL PARK ENTRANCE, WHEN WE NOTICED WHITE/BROWN SMOKE IN THE REAR VIEW MIRROR. WE HAD ONLY BEEN ON THE ROAD FOR ABOUT 5 MINUTES. WE PULLED OVER AND TURNED THE CAR OFF. WHEN THE CAR CAME TO A STOP, BLACK SMOKE CAME INTO THE CABIN AND EVERYONE EVACUATED. DURING THE EVACUATION, WE NOTICED FLAMES COMING FROM THE FRONT ENGINE COMPARTMENT AS WELL AS THE UNDERSIDE OF THE VEHICLE. BY THE TIME THE SOUTHWEST HARBOR POLICE AND FIRE REACHED US, THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES. THE VEHICLE HAD BEEN DRIVING WELL THE ENTIRE TRIP. THE VEHICLE HAD BEEN SERVICED ONCE AT 5K MILES. IT IS UNKNOWN EXACTLY WHAT CAUSED THE FIRE. WE'VE FILED AN INSURANCE CLAIM WITH ARBELLA INSURANCE. THE CLAIM NUMBER IS 033734081. ALSO THE NATIONAL PARK SERVICE RANGER [XXX] FILED A REPORT [XXX] ABOUT THE INCIDENT. VIDEO OF FIRE TAKEN BY SOUTHWEST HARBOR FIRE DEPT HTTPS://WWW.FACEBOOK.COM/161511330824/VIDEOS/10153605854980825/ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE MIDDLE ROW SEAT BEHIND THE DRIVER SIDE SHIFTED INADVERTENTLY. THE DEALER DIAGNOSED THAT THE SEATS NEEDED A BRACKET TO KEEP THEM FROM SHIFTING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,000.

BACK POWER DOOR ON PASSENGER SIDE OPENED WHILE DRIVING ON PALATINE ROAD EXPRESS. I WAS TRANSPORTING A BICYCLE IN THE BACK SEAT AND INSIDE PANEL WAS DAMAGED WHEN DOOR OPENED AND WE WERE TRYING TO MANUALLY CLOSE THE DOOR. I CONTACTED TOYOTA ABOUT THE INCIDENT AND THEY INSPECTED THE VEHICLE AND REFUSED TO ACKNOWLEDGE THEIR LIABILITY.

I HAD A FRONT DAMAGED CAR ACCIDENT IN 2016. I REALIZED THAT NONE OF AIRBAGS WERE DEPLOYED SINCE I WAS ASKED BY AT FAULT DRIVER'S INSURANCE ATTORNEY. I WAS DRIVING ON A LOCAL ONE WAY ROAD AND A CAR SHOWED UP IN FRONT OF ME ALL OF A SUDDEN. IT WAS CROSSING IN FRONT OF ME AS IGNORING "STOP" SIGN ON HIS SIDE. IT WAS TOO CLOSE TO AVOID AND BRAKE WAS NOT HELPFUL.

2ND ROW SEAT BELTS BIND AND GENERALLY DO NOT RETRACT, EVEN WHEN SEAT IS OCCUPIED. THEY REMAIN LOOSE AND FLOP AROUND AND DO NOT "SNUG UP" AGAINST THE OCCUPANT AS EVERY OTHER SEAT BELT DOES. DEALER SAYS "ALL THE SIENNA'S DO THAT" BECAUSE IT'S SUCH A LONG BELT - IN FACT HE REPLACED THE BELT AND THE REPLACEMENT DOES THE SAME THING. THIS SEEMS LIKE A SAFETY HAZARD SINCE IN THE CASE OF A WRECK I WORRY THAT THE SEAT BELT MAY NOT RETRACT CORRECTLY TO RESTRAIN THE OCCUPANT, OR EVEN IF IT RETRACTS IT MAY NOT BE POSITIONED CORRECTLY. MOSTLY THE 2ND ROW BELTS ARE VERY LOOSE AND FLOP AROUND UNLESS AN ADULT MAKES A CONSCIOUS EFFORT TO SLOWLY AND VERY CAREFULLY FEED THE BACK INTO THE REEL.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUBURN TOYOTA IN AUBURN, CALIFORNIA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/08/17*LJ *TR

POWER SLIDING DOOR DOES NOT OPEN OR CLOSE WHEN USING ANY OF THE ELECTRICAL BUTTONS IN THE VEHICLE AS WELL AS ON THE KEY FOB

WHILE DRIVING ON THE WIDE OPEN HIGHWAY WITH NO OTHER CARS AROUND ME, MY SUNROOF SUDDENLY SHATTERED. PART OF IT SINCE BLEW AWAY ON THE HIGHWAY WHILE TRYING TO GET TO A PLACE WHERE IT CAN BE COVERED.

MY 11-YEAR OLD SON GOT OUT OF THE FRONT PASSENGER SIDE OF OUR STAITIONARY MINIVAN (IN PARK BUT RUNNING), FOR ME TO DROP HIM OFF FOR A CELLO LESSON. HE OPENED THE REAR PASSENGER SIDE SLIDING DOOR TO GET HIS CELLO OUT. IT WASNT OPENING EASILY, SO I ALMOST SIMULTANEOUSLY PUSHED THE BUTTON ABOVE ME ON THE CONSOLE. AT THAT POINT THE DOOR STARTED TO CLOSE ON HIM. IT DID NOT STOP CLOSING AND WAS PRESSING HIM INTO THE DOOR FRAME. I DIDN'T REALIZE WHAT WAS HAPPENING, AND HE WAS TOO SHOCKED TO SCREAM. HE WAS TRYING TO STOP IT FROM CLOSING ON HIM, BUT IT KEPT CLOSING. I EXPECTED THAT THE DOOR WOULD AUTOMATICALLY SENSE A BLOCKAGE, STOP AND OPEN BACK. HE WAS ONLY OK BECAUSE HE WAS STRONG ENOUGH TO PRESS BACK, BUT HIS HIP WAS VERY BRUISED. I FINALLY REALIZED THAT THE DOOR WASN'T OPENING, AND PRESSED THE BUTTON AGAIN ABOVE ME AND THE DOOR STOPPED. IT STRIPPED THE WIRES IN THE DOOR, AND THE AUTOMATIC DOOR IS NOW BROKEN. THE ELECTRICAL OR SENSING SYSTEM IN THIS DOOR IS FAULTY.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE DRIVING UP A HILL, SMOKE ENTERED THE VEHICLE AND FLAMES APPEARED UNDER THE HOOD. THE CONTACT WAS ABLE TO EXIT THE VEHICLE. THE FIRE EXTINGUISHED ON ITS OWN, BUT THE VEHICLE WAS DAMAGED EXTENSIVELY. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND A COLLISION CENTER TO REPAIR THE DAMAGES. THE MANUFACTURER TOWED THE VEHICLE TO A DEALER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 03/15/17*LJ *CN

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE INCIDENT CAUSED THE CONTACT TO CRASH INTO THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT, THE FRONT SEAT PASSENGER, AND THE REAR SEAT PASSENGER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.