2002 Toyota Tacoma Complaint Log

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRAME OF THE VEHICLE WAS SEVERELY RUSTED AND CORRODED. AN INDEPENDENT MECHANIC ASSESSED THE VEHICLE AND THE FRAME FRACTURED IN HALF DURING THE ASSESSMENT. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY COVERAGE HAD EXPIRED. THE FAILURE MILEAGE WAS 192,000.

AS A NEW PRE OWNER OF THE 2002 TOYOTA TACOMA THAT I HAD PURCHASED IN AUGUST 2017. THE PREVIOUS OWNER HAVE COMPLETED ALL RECALL PER TOYOTA CUSTOMER CARE SERVICES AND MY LOCAL TOYOTA DEALERSHIP. WHAT THEY TOLD ME WAS DURING THE INSPECTION, THEY SPRAY RUST PROOF ON THE FRAME TO PROTECT FROM CORROSION. IF WAS LUCKY THAT I HAVE BROUGHT MY TRUCK FOR SERVICES FOR NEW TIRES ON 1/30/18. WHILE THE MECHANIC TRY TO LEFT THE TRUCK FOR SERVICES, THEY NOTICE THAT THE FRAME WHERE RUSTED AND WOULD OF FALL APART IF THE LEFT THE CAR UP. THEY CALLED ME INTO THE WORK AREA AND POINTED OUT HOW DANGEROUS IT WAS. IT WAS BARELY HOLDING THE ENTIRE BACK OF THE TRUCK TOGETHER. IT RUSTED MORE THAN HALF WAY OF THE FRAME THAT SUPPORTED THE ENTIRE BACK OF THE BED TRUCK. THE MECHANIC RECOMMENDATION TO CONTACT TOYOTA. AND I DID BUT GOT NO WHERE. THEY ARE REFUSING TO SOLVE THE PROBLEM. Q

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE DRIVING APPROXIMATELY 10 MPH, THE BALL JOINT FRACTURED AND CAME APART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS LATER TOWED TO MIKE ERDMAN TOYOTA (1545 E MERRITT ISLAND CAUSEWAY, MERRITT ISLAND, FL 32952) WHERE IT WAS DIAGNOSED THAT THE BALL JOINT SEPARATED AND DAMAGED THE AXLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 05V225000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 334,000. PARTS DISTRIBUTION DISCONNECT.

REAL BAD RUST ISSUE ON THE FRAME FRAME JUST ABOUT INTO , THAT IS ONLY 1 PHOTO I HAVE MORE . I BOUGHT THE TRUCK USED IN 2013 THE ATTACHED PIC WAS TAKEN 2-3 WEEKS AGO TRUCK IS NOT SAFE TO RIDE/DRIVE

TACOMA FRAME RECALL: GOOD DAY, I WAS DOING SOME RESEARCH ONLINE WITH MY MATTER AND PEOPLE WERE SAYING TO CONTACT THE NATIONAL HIGHWAY SAFETY ADMINISTRATION. I HAVE A 2002 SINGLE CAB TOYOTA TACOMA WHICH FRAME HAS TOTALLY RUSTED OUT NOW WITH A HOLE RITE THROUGH THE FRAME. I PROVIDED TOYOTA WITH MY VIN NUMBER YET THEY SAY I AM NOT ELIGIBLE FOR A FRAME REPLACEMENT YET THIS IS A FACTORY DEFAULT ON TOYOTAS FAULT. MY TRUCK IS CURRENTLY EXTREMELY DANGEROUS TO BE ON THE ROAD AND I USE IT EVERY DAY FOR WORK WHERE MY LINE OF WORK INVOLVES DRIVING FROM HOUSE TO HOUSE EVERYDAY ALL DAY AND I WAS WANDERING IF YOU COULD HELP WITH FILING A CLAIM AGAINST TOYOTA? I HAVE ATTACHED A PICTURE OF THE FRAME WHICH IS ABOVE THE REAR PASSENGER WHEEL. I LOOK FORWARD TO YOUR RESPONSE. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

MY TRUCKS FRAME RUSTED TO WHERE THE CAB IS IN GRAVE DANGER OF SEPARATING FROM THE BED OF THE TRUCK. WE DIDN'T GET A RECALL ON THE FRAME AND HAD NO IDEA THIS WAS HAPPENING. THE TRUCK WAS BOUGHT NEW AND WE DO LIVE WHERE THEY PUT SALT ON THE ROADS. NOW, TOYOTA SAID THEY WILL NOT HELP REMEDY THIS AT ALL BECAUSE THE TRUCK WASN'T TAKEN INTO A TOYOTA DEALERSHIP IN APPROX. 6 MTHS OR HOWEVER LONG THEY HAD KNOWN ABOUT THIS. HOW WERE WE TO KNOW IT SHOULD HAVE BEEN TAKEN IN? WE HAD NO PRIOR NOTICE UNTIL WE SAW IT OURSELVES AND A MECHANIC NOTICED IT AND WOULDN'T JACK THE TRUCK UP TO REPAIR A BRAKE LINE. HE SAID IT WOULD SEPARATE THE TRUCK FROM THE CAB PART.

THE FRAME IS ROTTING OUT. TOYOTA HAD THE VEHICLE FRAME COATED WITH SOME KIND OF TAR SUBSTANCE BECAUSE THE FRAME WAS SUSPECT TO HEAVY CORROSION. THE COATING WHICH WAS DONE AROUND 2010 DID NOT WORK AND THE VEHICLE NOW HAS HOLES IN THE FRAME DUE TO HEAVY RUST. THIS IS A KNOWN ISSUE WITH THESE VEHICLES. TOYOTA OFFERED A NON-WORKING SOLUTION THAT DID NOT FIX THE PROBLEM. THE COATING WAS JUST A GIMMICK AND NOT A SOLUTION TO THE FRAME ROT.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT TOOK THE VEHICLE TO TOYOTA OF PORTLAND (55 NE BROADWAY ST, PORTLAND, OR 97232, (503) 284-1105) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES). THE CONTACT WAS INFORMED THAT THE RECALL REPAIR COULD NOT BE PERFORMED DUE TO EXCESSIVE RUST ON THE VEHICLE'S FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 212,000.

TL* THE CONTACT OWNED A 2002 TOYOTA TACOMA. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE COLLIDED WITH ANOTHER VEHICLE AND THEN LEFT THE ROAD AND COLLIDED WITH A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 336,000. THE VIN WAS UNAVAILABLE.

I HAVE A 2002 TACOMA AND FOUND THE FRAME WHERE THE FRONT PART OF THE REAR LEAF SPRING HAS RUSTED THROUGH. THE OVER LOAD SPRING IS HOLDING THE DRIVER SIDE REAR OF THE VEHICLE UP. THIS VEHICLE HAD 50,000 ACTUAL MILES ON IT AND THERE IS NOWAY THAT THIS SHOULD BE HAPPENING.

VEHICLES FRAME IS RUSTING THROUGH. I HAVE NEVER SEEN A FRAME RUST THROUGH TO THE POINT WHERE YOU CAN POKE HOLES THROUGH IT WITH A FINGER, THIS IS HAPPENING WITH MY TACOMA AND IS VERY DANGEROUS. I PURCHASED THIS LAST APRIL, AND DID NOT KNOW ABOUT THE FRAME ISSUES TOYOTA'S HAVE UNTIL THEY RECALLED THE 05-15 MODELS FOR THE SAME EXACT ISSUE, I HEARD THEY ARE ALSO IN THE PROCESS OF RECALLING 95-00. TOYOTA WILL NOT ASSIST ME BECAUSE THEIR CUSTOMER FRAME ASSISTANCE PROGRAM ENDED LAST MONTH. EVEN THOUGH I JUST PURCHASED 3 MONTHS AGO AND THIS IS NOT AN ISSUE A VEHICLE SHOULD HAVE, TOYOTA IS GOING TO GET SOMEONE KILLED. THE NUMEROUS TOYOTA REPRESENTATIVES I TALKED TO TOLD ME THEY KNOW THEIR FRAMES ARE FAULTY AND THAT THIS WAS TOYOTA'S FAULT, YET HE COULD NOT ASSIST ME DUE TO COMPANY POLICY OF THEIR FRAME REPLACEMENT PROGRAM ENDING A MONTH PRIOR, EVEN THOUGH ALMOST ALL THE YEARS AROUND MY 02 TACOMA HAVE BEEN RECALLED. TOYOTA NEEDS TO BE HELD ACCOUNTABLE TO AN ACTUAL RECALL, NOT JUST A CUSTOMER SATISFACTION PROGRAM THAT THEY CONVENIENTLY WONT ASSIST ME WITH, BEFORE SOMEONE GETS KILLED. I CANT AFFORD TO GET RID OF THIS TACOMA NIGHTMARE. THERE ISNT EVEN A SPECK OF RUST ON THE BODY, LOOK UNDERNEATH HOWEVER AND THE FRAME IS RUSTED OUT.

TODAY I SAW THE TRUCK FOR SALE ON CRAIGSLIST AND WHEN I CALLED THE OWNER HE SAID IT HAS 132000 MILES BUT WHEN I GOT CARFAX THE CAR HAVE OVER 250000. THE IS CURRENTLY LISTED ON CRAIGS LIST HTTPS://SFBAY.CRAIGSLIST.ORG/SBY/CTO/6184326088.HTML

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC TO BE SERVICED DUE TO EXCESSIVE SWAYING WHEN DRIVING. THE CERTIFIED MECHANIC STATED THAT THE FRAME UNDERNEATH THE VEHICLE WAS CORRODED. THE MANUFACTURER STATED THAT THE RECALL WAS CLOSED AND THE VEHICLE WOULD NOT BE REPAIRED. THE MANUFACTURER OPENED CASE NUMBER: 1705200515. THE APPROXIMATE FAILURE MILEAGE WAS 183,000.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED WHILE DRIVING AT 3 MPH, THE FRONT DRIVER SIDE WHEEL DISCONNECTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CLAIM WAS OPENED. THE FAILURE MILEAGE WAS 124,250.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE FRAME WAS RUSTED AND SEVERELY CORRODED. THE CONTACT STATED THAT THERE WERE HOLES IN THE FRAME OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000. THE VIN WAS NOT AVAILABLE.

FRAME RUST

EXCESSIVE RUST CORROSION ON THE VEHICLE FRAME. EXCESSIVE RUST CORROSION TO THE POINT WHERE THERE ARE ACTUAL HOLES IN THE MAIN FRAME OF THE VEHICLE WHERE THE VEHICLES SUSPENSION ATTACHES. THE VEHICLE HAD BEEN INSPECTED FOR CORROSION AND UNDER RECALL AND HAD ADDITIONAL CORROSION PROTECTION APPLIED. I JUST NOTICED THE HOLES IN THE FRAME ON MARCH 2, 2017 AND WISH TO INQUIRE IF THE VEHICLE FALLS UNDER THE EXTENDED FRAME WARRANTY. JUDGING BY THE EXTENT OF RUST AND DAMAGE TO THE VEHICLES FRAME, I FEEL CONFIDENT STATING THAT THE DAMAGE HAPPENED SEVERAL MONTHS TO A YEAR AGO.

I WENT TO HAVE MY TIRES ROTATED. WHEN THEY RAISED THE TRUCK ON THE LIFT THE FRAME BROKE ON BOTH SIDES OF THE TRUCK NEAR THE BED. THE ENTIRE BED OF THE TRUCK FELL BACKWARDS. THE FRAME WAS COMPLETELY RUSTED THROUGH. I HAD OWNED THE TRUCK FOR FOUR YEARS AND NEVER RECEIVED A NOTICE FROM TOYOTA THAT THIS MIGHT BE AN ISSUE. I CALLED TOYOTA AND THEY ADMITTED THAT THERE WAS AN ISSUE WITH THE FRAME BUT MY VEHICLE WAS NOT PART OF THE RECALL. AS A RESULT THEY REFUSED TO HELP FIX THE ISSUE. MY $11,000 TRUCK IS NOW TOTALED. A WORKER AT THE TIRE PLACE COULD HAVE EASILY BEEN KILLED. THIS IS ALSO A CONCERN WITH MYSELF AND FAMILY THAT DROVE IN THIS VEHICLE UNAWARE OF ANY ISSUE. TOYOTA HAS AVOIDED FIXING A KNOWN PROBLEM BY TAKING ADVANTAGE OF A WEAK RECALL REQUIREMENT ISSUED BY THE GOVERNMENT AND HAS COST HARDWORKING FAMILIES MONEY AND COULD END U COSTING SOMEONE A LIFE. ALL TO SAVE MONEY. WHY DOES TOYOTA GET TO ADMIT THEY MADE A MISTAKE BUT ONLY BE REQUIRED TO FIX IN ON VEHICLES THEY CHOSE?

AIRBAG SYSTEM FAILURE BROKEN LEAF SPRINGS.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHEN THE VEHICLE WAS TAKEN TO BE SERVICED FOR NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES), THE TECHNICIAN DISCOVERED THAT THE PASSENGER SIDE FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 212,632. UPDATED 05/10/17*LJ *CN

AIRBAGS FAILED TO DEPLOY DURING FRONTAL IMPACT WITH EMBANKMENT AT SPEED IN ACCESS OF 40 MPH. VEHICLE LEFT THE ROADWAY, TRAVELING STRAIGHT, UNDER HARD BREAKING CONDITIONS AND STRUCK AN EMBANKMENT. UPON HITTING THE EMBANKMENT, THE TRUCK BECAME AIRBORNE AND MADE IMPACT WITH A TELEPHONE POLE, BEFORE LANDING ON ITS WHEELS.

FRAME RUSTED, UNSAFE TO DRIVE. CALLED TOYOTA AND WAS TOLD RECALL HAD EXPIRED, NEVER RECEIVED ANY RECALL INFORMATION. TRUCK WAS PURCHASED SECOND HAND FROM TOYOTA DEALER.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT NOTICED THAT THE FRAME UNDERNEATH THE VEHICLE WAS SEVERELY CORRODED. IN ADDITION, THE HEADLIGHTS FAILED TO ILLUMINATE AND THE BULBS HAD TO CONSTANTLY BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 05V225000 (SUSPENSION) AND 06E026000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 149,000.

I WAS DRIVING ON A HIGHWAY AT ABOUT 55 MPH. THE RIGHT LOWER CONTROL BALL JOINT BROKE SO THE ENTIRE WHEEL BROKE OFF THE VEHICLE. THE VEHICLE TRIED TO RUN/JUMP OVER THE WHEEL AND CAUSED THE VEHICLE TO SLAMMED DOWN ON THE ASPHALT. THE TRUCK DRAGGED ON THE ASPHALT FOR ABOUT 100 TO 150 YDS UNTIL I MANAGED TO CONTROL AND STOP IT.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE UNDERCARRIAGE FRAME WAS SEVERELY RUSTED AND CORRODED. THE CONTACT STATED THAT THE UNDERCARRIAGE FRAME WAS FILLED WITH HOLES AND WAS PENETRABLE WHEN TOUCHED, THUS CREATING FURTHER DAMAGE. LE MIEUX TOYOTA (2550 SOUTH ONEIDA STREET, GREEN BAY, WISCONSIN 54304, (920) 496-2200) WAS MADE AWARE OF THE FAILURE AND STATED THAT DUE TO SIGNIFICANT FRAME DAMAGE, NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES) COULD NOT BE REPAIRED ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

THE RUST ON THE REAR END ASSEMBLY IS SO SEVERE THAT THE BRAKES ARE COMPROMISED, AND THE BACK UP EMERGENCY BRAKE SYSTEM HAS FAILED. THE RUST ON THE DIFFERENTIAL HOUSING IS SO SEVERE THAT THE FLUID HAS LEAKED OUT AND THE GEARS ARE AT RISK FOR CATASTROPHIC FAILURE. THE SPRING MOUNTS TO THE AXLES ARE ALSO RUSTING SEVERELY, CREATING A RISK OF LOST CONTROL SHOULD EITHER SIDE BREAK AWAY. IT TAKES GREAT EFFORT WHEN BRAKING, AND THE VEHICLE PULLS SEVERELY DUE TO RUST CAUSING THE LOSS OF INTEGRITY OF THE BRAKING SYSTEM. THE BRAKES, ONCE APPLIED, DO NOT RELEASE EVENLY, CREATING UNEVEN BRAKE WEAR, SHUDDERING AND SHAKING, RESULTING IN POOR CONTROL, EXCESSIVE AND UNEVEN TIRE WEAR, I.E., TIRES LOCKED AND DRAGGING, SCALLOPING. ON WET, AND I FEAR, ICEY, SURFACES, THE TRUCK HAS SLID SIDEWAYS DUE TO ONE OR MORE WHEELS NOT RELEASING.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT NOTICED RUST ON THE VEHICLE'S FRAME NEAR THE SPRING HANGER ON THE PASSENGER SIDE. THE CONTACT TOOK THE VEHICLE THE DEALER, BUT THE VEHICLE WAS NOT COVERED UNDER WARRANTY DUE TO THE COATING ON THE VEHICLE. THE DEALER DIAGNOSED THAT THE FRAME OF THE VEHICLE WAS RUSTED COMPLETELY THROUGH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. UPDATED 01/25/2017*CT UPDATED 7/10/18*JB *TR

BODY FRAME IS RUSTED TO A POINT WHERE THE VEHICLE IS UNSAFE TO DRIVE

CPSC: 2002 TOYOTA TACOMA: CONSUMER STATED THE VEHICLE HAS A RUSTED BODY FRAME, AND IT IS UNSAFE TO DRIVE. *SS

I WAS INFORMED BY TOYOTA CASE WORKER THAT THE RUSTY FRAME RECALL EXPIRED AND IT IS MY PROBLEM NOW. I DIDN'T RECEIVE ANY FRAME RECALL NOTICE BUT RECEIVED A SPARE TIRE LIFT PLATE RECALL (WHICH DOESN'T EXPIRE) DUE TO RUST AND SEVERE CORROSION. I WAS INFORMED BY DEALERSHIP MY TRUCK WAS UNSAFE TO EVEN PUT ON THE LIFT TO ADDRESS CURRENT RECALL, OF COURSE THEY LET ME DRIVE IT HOME WHICH IS A 35-40 MINUTE DRIVE FOR ME. I WAS FORCED TO SCRAP MY TRUCK WITH A PERFECTLY GOOD MOTOR BECAUSE HOW UNSAFE IT WAS AND THE EXPENSE TO FIX IT ON MY OWN. I DIDN'T REALIZE THE SEVERITY OF THE PROBLEM UNTIL I CRAWLED UNDER MY TRUCK AND WAS BESIDE MYSELF! I HAD HUGE HOLES IN THE FRAME, THE LEAF SPRINGS WERE SHOT, ALL THIS WAS UNDER THE "UNDERCOATING" THAT WAS DONE AT TIME OF PURCHASE TO PROTECT FRAME FROM RUST! I PAID EXTRA FOR THAT! EVEN MY SEAT MOUNTS ON THE INTERIOR BACK SEAT WERE RUSTED! I SUSPECT THE QUALITY OF METAL USED IS ON THE LOWER SIDE... I USED MY TRUCK AS A TRUCK, HAULED SMALL AMOUNTS OF MULCH, SOUL FOR MY GARDEN, IT MOVED ME 5X! I DIDN'T GO MUDDLING IN IT, PARK IT IN A POND, OR LIVE IN A FLOOD AREA. I JUST USED IT... HOW IS THERE AN EXPIRATION DATE FOR THE ONGOING PROBLEM THAT CAN ULTIMATELY JEAPARDIZE A PERSONS SAFETY AS WELL AS OTHERS ON THE ROAD?! PLEASE HOLD TOYOTA RESPONSIBLE...

TOYOTA DEALERSHIP REFUSES TO FIX SAFETY RECALLS BECAUSE OF FRAME RUST DAMAGE. I NEVER RECEIVED THEIR SHORT TERM RECALL NOTICE ON THE FRAME RUST AND DEALERSHIP REFUSES TO REPLACE SAFETY RECALL PARTS !

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 205,000.

THE FRAME WAS COATED WITH AN ANTI RUST COATING DURING THE MANUFACTURER RECALL THAT LASTED UNTIL 2017 NOW THE THE METAL IS BECOMING POROUS AND UPON SLIGHTLY TAPPING THE FRAME ONE CAN POKE HOLES IN THE FRAME WITH A PENCIL. THE TRUCK HAS BECOME UNSAFE TO DRIVE. UPON TAKING IT MY LOCAL TOYOTA DEALER WILLIS TOYOTA OF TWIN FALLS IDAHO IN 2016 AND 2017 THEY PERFORMED A POORLY EXECUTED INSPECTION JUST TO AVOID REPAIRING THE ISSUE. THEY TOLD ME BOTH TIMES THE FRAME WAS FINE WHEN IT CLEARLY WAS NOT. THIS TRUCK HAS ONLY 110K MILES ON IT BUT IS SLOWLY BECOMING A PILE OF RUST. HOW CAN A VEHICLE THAT IS JUST 16 YEARS OLD BE SO RUSTED. TOYOTA IS OF NO HELP AFTER REPEATED CALLS

MY 2002 TACOMA FRAME IS SIMPLY RUSTING AWAY AND TOYOTA REFUSES TO GET ENGAGED TO RESOLVE WHAT IS CLEARLY A MANUFACTURING ISSUE. THE FRAME IS GETTING TO THE POINT OF COLLAPSE AND UNSAFE TO DRIVE. THIS IS FRANKLY A CRIME. MYSELF AND MANY OTHER TACOMA OWNERS HAVE THIS EXACT ISSUE AND IT WOULD BE GREAT IF THE NHTSA STEPS UP AND PREVENTS FRAME ROT HIGHWAY ACCIDENTS DUE TO POOR MANUFACTURING.

I RECEIVED A RECALL FOR A SPARE TIRE HOLDER. I TOOK THE VEHICLE TO LE MIEUX TOYOTA-GREEN BAY FOR REPAIR AND THEY TOLD ME THAT THEY COULD NOT DO IT BECAUSE THE FRAME WAS TOO RUSTED OUT AND REMOVING THE OLD SPARE TIRE CARRIER WOULD MAKE THE PROBLEM WORSE. LE MIEUX SAID THAT THERE WAS AN EARLIER RECALL THAT ADDRESSED THE FRAME ISSUE. I DID NOT RECEIVE THAT RECALL. I CALLED DIRECTLY TO TOYOTA USA HOME OFFICE AND THEY REFUSE TO FIX THE RUSTING FRAME ISSUE. I BELIEVE THAT THIS HAPPENED MAYBE 2-3 YEARS AGO. I WAS NOT GIVEN A REASON FOR REJECTING MY REQUEST FOR THE REPAIR., AND I KNOW THAT LE MIEUX TOYOTA HAS FIXED OTHER TOYOTA VEHICLES WITH THE SAME ISSUES. I BELIEVE THAT THEY WOULD NOT FIX MY VEHICLE BECAUSE I AM A 2ND OWNER. I HAVE HAD SERVICE ISSUES WITH THIS DEALER ON 3 OTHER SEPARATE OCCASIONS, AND I HAVE REFUSED TO DO BUSINESS WITH THEM. WITH THIS RECALL ISSUE I HOPED FOR A POSITIVE SOLUTION, BUT THAT HAS NOT HAPPENED.

INDEPENDENT MECHANIC INFORMED ME THAT FRAME HAD EXCESSIVE RUST/CORROSION AND TO TAKE TO DEALERSHIP. CALLED DEALER SERVICE (TOYOTA OF DANVILLE, IL) AND WAS TOLD THERE WAS NOTHING THEY COULD DO AS THEY QUIT REPAIRING THESE IN MARCH OF 2016. NO NOTICE OR RECALL WAS EVER SENT TO ME AND I WAS UNAWARE THERE WAS ANY PROBLEM UNTIL I GOT TRUCK BACK FROM MECHANIC. I AM NOW STUCK WITH A VEHICLE TOYOTA KNEW TO HAVE A DEFECTIVE FRAME, DID NOT NOTIFY ME TO RECTIFY OR ADVISE OF THE ISSUE, AND WILL NOT EFFECT ANY REPAIRS.

FRAME ROT FROM INSIDE OUT. SUSPENSION MOUNTING TO FRAME ROTTED OUT. TOTOYA REFUSES TO DEAL WITH THIS AND CLAIMS THE SAFETY RECALL IS EXPIRED. HOW CAN A RECALL BE EXPIRED. CASE #1606101548 . TOYOTA REPRESENTATIVE VERY RUDE AND DEMEANING.

I REPORTED TO TOYOTA (CASE #1606073163) AND ADVISED THEM OF THE ROTTED FRAME NEAR THE GAS TANK WHICH WAS RECALLED. I PURCHASED THE VEHICLE 01/2016 AND JUST FOUND OUT ABOUT THE PROBLEM WHEN THEY TRIED TO PUT THE VEHICLE ON THE LIFT TO REPLACE THE TIRES. TOYOTA STATES THE RECALL EXPIRED AND WOULD NOT REPAIR OR PROVIDE THE CHASSIS RAILS EVEN IF I ABSORB THE LABOR AND HAD THEM INSTALLED. THE VEHICLE HAS LOW MILEAGE AND VALUE BUT IS UNSAFE AND I CANNOT SELL IN THIS CONDITION AND TOYOTA IS INDIFFERENT SAYING TOO BAD WE CAN'T HELP YOU.

EXCESSIVE UNSAFE FRAME ROT FROM INSIDE OUT. TOYOTA SAFETY 'RECALL' OFFER TO FIX 'EXPIRED'.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE VEHICLE WAS TAKEN TO A TIRE SHOP AND THE TECHNICIAN NOTICED THAT THE FRAME OF THE VEHICLE HAD A CONSIDERABLE AMOUNT OF RUST. THE DEALER DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED DUE TO THE RUST AND THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 164,000. ...UPDATED 03/13/17 *BF UPDATED 08/11/2017*JS

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE BACKING OUT OF THE DRIVEWAY AT A VERY LOW RATE OF SPEED, THE REAR DRIVER SIDE SPRING SHACKLE SUDDENLY FRACTURED AND RENDERED THE VEHICLE UNDRIVABLE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS CAUSED BY SEVERE RUSTING OF THE VEHICLE'S FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,039. ....UPDATED 07/11/16 *BF *CN

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE IN PARK, THE CONTACT NOTICED THAT THE REAR LEAF SPRINGS WERE DETACHING FROM THE VEHICLE DUE TO CORROSION. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SUB FRAME HAD CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELTS FAILED TO RETRACT INTERMITTENTLY AND THE THREAD UNRAVELED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 227,000.

RUSTING FRAME.I BROUGHT MY 2002 TOYOTA TACOMA TRUCK TO DEALER FOR THE CORROSION RESISTANT SPRAYING TO PREVENT FURTHER RUSTING OF FRAME.SPRAYING COMPLETED ON 03/25/03.RUST ON FRAME CONTINUES.SPRAYING DID NOT WORK.TOYOTA SAID THEY ONLY SPRAY TRUCK ONCE.RUST WARRANTY EXTENDED FOR 15 YEARS EXPIRING ON 10/01/16.TOYOTA SHOULD EXTEND RUST WARRANTY WITH NO EXPIRATION DATE AS TRUCK WILL HAVE TO BE SPRAYED EVERY TWO YEARS.EARLIER YEARS RUST WARRANTY COVERED REPLACING FRAME OR VEHICLE BUYBACK.TOYOTA SHOULD COVER SAME WARRANTY FOR LATER YEAR TACOMAS AS RUST PROBLEM PERSISTS IN EVERY YEAR. LEAF SPRINGS AND HARDWARE ARE RUSTED AS ARE MUFFLER BRACKETS LEADING TO POTENTIONAL SAFETY HAZARD IF ITEMS FAIL WHILE DRIVING.TOYOTA ADMITTED RUST PROOFING NOT DONE PROPERLY BY SUBCONTRACTOR.PLEASE HOLD TOYOTA ACCOUNTABLE FOR THEIR NEGLIGENCE IN PROPERLY PROTECTING FRAMES,SPRINGS.AND SUSPENSION SYSTEMS WITH CORROSION RESISTANT MATERIALS.TOYOTA IS JUST BUYING TIME UNTIL WARRANTIES EXPIRE.AFTER THAT TIME THE OWNERS WILL HAVE NO RECOURSE WITH TOYOTA.

FRAME RUSTED OUT. TOYOTA WILL NOT REPAIR. SAFETY ISSUE. BROUGHT VEHICLE TO DEALER FOR SPARE TIRE CARRIER RECALL AND WAS ADVISED FRAME WAS RUSTED ALSO AND THEY WOULD REPAIR NEITHER RUSTED FRAME NOR SPARE TIRE CARRIER. COMPLAINT FILED WITH VIRGINIA ATTORNEY GENERAL'S OFFICE ON JANUARY 21, 2016 AND TOYOTA RESPONDED TO THEIR OFFICE ON 02/11/2016 SAYING TOYOTA WOULD NOT REPAIR VEHICLE.

IS THERE A RECALL ON THE FRAME OF MY TRUCK? IF NOT THEY SHOULD BE BECAUSE RIGHT BEHIND THE THE CAB OF MY TRUCK THE FRAME IS BROKE.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES) HOWEVER, THE CONTACT WAS INFORMED BY THE SERVICE TECHNICIAN THAT THERE WAS EXCESSIVE CORROSION TO THE SUBFRAME OF THE VEHICLE. THE CONTACT STATED THAT THE CORROSION TRAVELED FROM THE FRONT DRIVER SIDE SUSPENSION TO THE REAR DRIVER SIDE SUSPENSION. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE AND COULD NOT BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 169,175.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. AN INDEPENDENT MECHANIC STATED THAT THE FRAME NEEDED TO BE REPLACED ON THE VEHICLE DUE TO HOLES AND CORROSION ON EACH SIDE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000. THE VIN WAS NOT AVAILIABLE.

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. WHILE THE VEHICLE WAS UNDERGOING INSPECTION, THE TECHNICIAN INFORMED THE CONTACT THAT THE FRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED OF A RECALL FOR THE CORROSION; HOWEVER, THE RECALL EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

HELLO, I OWN A 2002 TOYOTA TACOMA AND I BROUGHT IT TO A LOCAL TOYOTA DEALERSHIP WHERE A SERVICE ADVISOR CAME OUT TO THE PARKING LOT, GOT UNDER THE VEHICLE AND NOTICED THAT THE FRAME HAS RUSTED THROUGH (HE STUCK HIS HAND THROUGH THE RUST HOLE) NEAR WHERE THE LEAF SPRINGS ATTACH TO THE FRAME. IT IS A KNOWN SAFETY ISSUE AND TOYOTA HAS REPAIRED/REPLACED MANY TACOMA'S DUE TO THIS SAFETY ISSUE. I DID SOME RESEARCH, AND FOUND OUT THAT TOYOTA KNOWS THEIR FRAMES ARE UNSAFE, AND HAVE EXTENDED THE WARRANTY TO 15 YEARS FROM THE DATE OF NEW CAR DELIVERY. I TRIED TO GET MINE REPLACED SINCE ITS STILL WELL WITHIN TIME-FRAME, BUT THEY ARE STATING THAT THE ORIGINAL OWNER REFUSED A FRAME INSPECTION/APPLICATION ANTICORROSION SPRAY SO NOW THEY WILL NOT HONOR THE UNSAFE FRAME. I HAVE VEHICLE SERVICE HISTORY SHOWING OTHER RECALLS (FRONT BALL-JOINT) WERE DONE, AND OTHER REPAIRS TO THE CAR, SO ITS LIKELY THAT THE ORIGINAL DEALERSHIP DID NOT OFFER THE APPLICATION ANTICORROSION SPRAY, OTHERWISE THE OWNER WOULD HAVE HAD THIS FREE SERVICE COMPLETED (THE CUSTOMER SERVICED IT REGULARLY AND KEPT IT IN GREAT SHAPE) AND THE FRAME WOULD NOT BE UNSAFE. ORIGINAL NEW CAR DELIVERY DATE WAS OCTOBER OF 2002, MEANING THE 15 YEAR FRAME RECALL SAFETY ISSUE IS COVERED UNTIL OCTOBER OF 2016 (A YEAR FROM NOW). I SPOKE WITH TOYOTA CUSTOMER SERVICE AND THEY ARE UNWILLING TO DO ANYTHING ABOUT THIS KNOWN SAFETY ISSUE. IN ANY CASE, SINCE TOYOTA KNOWS ITS A SAFETY ISSUE, AND ITS WELL WITHIN THE 15 YEAR RECALL FRAME TIME-FRAME, WHY SHOULD TOYOTA EXPECT ME TO JUST DRIVE AROUND AN UNSAFE VEHICLE?