NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Toyota Tacoma. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAUI TOYOTA IN KAHULUI, HAWAII WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
RECALL FOR REAR DIFFERENTIAL LEAK. UPON INSPECTION TECH FOUND REAR DIFF LEAKING PARTS ON ORDER. PERFORMANCE TOYOTA GROUNDED MY VEHICLE AND PARTS WERE ORDERED ON 8/22/17. TOOK MY VEHICLE BACK FROM DEALERSHIP AND TO THIS DAY, STILL NO WORD ON THE PARTS. SOMETHING STICKS....RECALL ON MY TRUCK AND THEN HAVE NO PARTS TO FIX IT AND THEN TELL ME THAT YOU ARE NOT RESPONSIBLE FOR DAMAGE IN RESULT OF VEHICLE BEING DRIVEN.
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. WHILE DRIVING 35 MPH, AN ABNORMAL NOISE WAS HEARD COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (AUTONATION TOYOTA WESTON, 4050 WESTON RD, DAVIE, FL 33331, (954) 644-4867) WHERE IT WAS DIAGNOSED THAT THERE WAS A PEDAL SHIFTING FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE NOISE WAS NORMAL. THE FAILURE MILEAGE WAS 33,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DAYTON TOYOTA IN SOUTH BRUNSWICK TOWNSHIP, NJ DIAGNOSED THAT THE VEHICLE'S GASKET WAS LEAKING FUEL AND THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. THE DEALER DECIDED TO KEEP THE VEHICLE AT THE DEALER UNTIL THE RECALL REPAIR WAS COMPLETED. THE DEALER WAS UNABLE TO PROVIDE A TIMEFRAME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS UNABLE TO PROVIDE AN ESTIMATED TIME FRAME FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. PARTS DISTRIBUTION DISCONNECT. ... .UPDATED 11/16/17 *BF CONSUMER STATED VEHICLE WAS REPAIRED 7 WEEKS AFTER I BROUGHT IN FOR SERVICE. UPDATE 10/4/18*JB
I RECEIVED A RECALL NOTICE REGARDING MY 2016 TOYOTA TACOMA. THE NHTSA RECALL NUMBER IS NO. 17V-356. IT HAS BEEN OVER A MONTH SINCE I CONTACTED THE TOYOTA DEALERSHIP HERE IN DECATUR IL. (CROWN TOYOTA) AND THE TOYOTA CORPORATION WITH A COMPLAINT THAT THEY HAVEN'T FIXED THE ISSUE. THEY KEEP TELLING ME THE PART IS ON BACK ORDER. HOW LONG DOES IT TAKE THEM TO FIX THE ISSUE?
2016 TOYOTA TACOMA. CONSUMER WRITES IN REGARDS TO LEAKING DIFFERENTIAL. *LD THE CONSUMER STATED THE PARTS WERE UNAVAILABLE TO COMPLETE THE REPAIRS. THE CONSUMER BELIEVED THAT THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME TO BE COMPLETED. THE CONSUMER WAS PROVIDED A RENTAL, BUT IT WAS NOT A TRUCK. UPDATED 10/16/2017*JS
TOYOTA RECALL #17V-356. THE CRANKSHAFT POSITION SENSOR NEEDS TO BE REPLACED AND TOYOTA HAS DONE NOTHING TO FIX THE PROBLEM. I HAVE TAKEN THE VEHICLE TO CROWN TOYOTA IN DECATUR ILLINOIS SEVERAL TIMES AND THEY HAVE NOT FIXED THE PROBLEM. THE CRANKSHAFT IS MAKING NOISES.
I HAVE RECEIVED TWO RECALL NOTICES ON MY 2016 TOYOTA TACOMA LIMITED PICKUP TRUCK. THE SECOND NOTICE WAS IN JULY, 2017. I HAVE NOT YET BEEN ABLE TO HAVE THE RECALLS DONE BECAUSE THE PARTS ARE NOT AVAILABLE FROM TOYOTA YET. THE RECALLS COULD EFFECT THE DRIVABILITY OF THE TRUCK WHICH MAKES ME HESITANT TO USE IF FOR LONG DISTANCE TRAVEL.
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V356000 (ENGINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED POE TOYOTA (915-775-2000 LOCATED AT 6330 MONTANA AVE, EL PASO, TX 79925) WHERE IT WAS CONFIRMED THAT THE PARTS WERE TO BE AVAILABLE IN TWO WEEKS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE HAS BEEN AT BOB RICHARDS TOYOTA 5512 JEFFERSON DAVIS HWY, NORTH AUGUSTA, SC 29841 (844) 362-2550 SINCE MAY 12, 2017, AWAITING RECALL REMEDY PARTS AT THE DEALER. THE CONTACT STATED THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
BROUGHT VEHICLE IN TO DEALERSHIP( NORTHWAY TOYOTA) FOR RECALL NOTICE, AND VEHICLE STALLING. THEY SUPPOSEDLY REPAIRED IT, BUT VEHICLE IS DOING THE EXACT SAME THING, STALLING AND MALFUNCTION INDICATORS ARE ON. CONTACTED THE DEALERSHIP BUT NO ONE WILL RETURN MY CALL. I DON'T THINK THEY DID ANYTHING TO MY VEHICLE THE FIRST TIME.
THE TOYOTA DEALER THAT WILL BE DOING THE WORK REQUIRED FOR THE RECALL (17V-285) HAS HAD VEHICLE FOR SEVEN WEEKS. DUE TO LACK OF PARTS THEY HAVE NOT BEEN ABLE TO DO THE REQUIRED WORK OR EVEN GIVE ME AN ETA. I MAKING PAYMENTS ON A VEHICLE THAT I CAN'T DRIVE AND I AM PAYING FOR A SATELLITE RADIO I CAN'T LISTEN TO AND HAVING TO MAKE MULTIPLE TRIPS TO THE DEALER TO RENEW THE LOANER/RENTAL WHICH HAS REQUIRED ME TO TAKE TIME FROM WORK. THIS HAS GONE ON WAY TOO LONG.
TOYOTA SERVCO MAPUNPUNA SAID THEY WILL BE KEEPING MY TRUCK FOR UP TO, IF NOT MORE, THEN 2 MONTHS. THIS IS TOTALLY UNACCEPTABLE BECAUSE I NEED MY TRUCK AND I DO NOT APPRECIATE IT BEING IN THE SALT WATER ELEMENTS, WITHOUT COVERING FOR UP TO 2 MONTHS OR MORE. I WILL FEEL MUCH BETTER IF YOU/COMPANY PROVIDED A TRUCK COVER TO GO OVER MY TRUCK BECAUSE I PAID EXTRA MONEY, THROUGH TOYOTA, TO HAVE A SPECIAL COATING ON THE TRUCK TO PROTECT IT FROM THE ELEMENTS. I WASH THE TRUCK EVERY 1 1/2 TO 2 WEEKS SO THAT ELEMENTS DO NOT RUIN THE COATING ON MY TRUCK. SO UP TO 2 MONTHS OR MORE TO FIX A SLIGHT LEAK IS RIDICULOUS BEYOND BELIEF.
ARE USED TO THIS FUNCTIONING AND IT STOPS ON THE FREEWAY.
TOYOTA RECALL -- RECEIVED NOTICE OF RECALL AND TOOK TRUCK TO LOCAL DEALER JUNE 22, 2017 I WAS ADVISED THE IT FAILED THE REAR DIFFERENTIAL LEAK, AND I WAS INFORMED OF A NEW RECALL FOR THE CRANK SHAFT BUT NEITHER COULD BE FIXED DUE TO NO PARTS. I WAS TOLD I CAN DRIVE IT UNTIL THE PARTS COME IN, BUT THE SERIOUSNESS OF THE NHTSA WEBSITE LEADS ME TO BELIEVE THAT I COULD HAVE CRASHED BY CONTINUING TO DRIVE IT. I NEEDED THE TRUCK, TO DRIVE TO CINCINNATI, OH AND BACK ON JULY 11-13 SO I HAD RETRIEVED IT BACK FROM THE DEALER BASED ON THE SERVICE MANAGER'S ASSURANCE THAT IT WAS O.K. TO DRIVE. ON THE WAY BACK FROM THE TRIP TO CINCINNATI ON JULY 13, 2017, I PUT IT IN DRIVE AND APPLIED GAS, BUT NOTHING HAPPENED, JUST AS I WENT TO PUT IT BACK IN PARK, IT LUNGED FORWARD AND I ALMOST HIT A CAR. IT "DELAYED" LIKE THAT ANYTIME I STOPPED TO REST AND STARTED TO CONTINUE BACK ON THE TRIP. I THEN HAD ANOTHER TRIP TO ALABAMA I HAD TO GO ON AND THERE WERE NO RENTAL CARS AVAILABLE, AND AGAIN, I WAS TOLD IT WAS OK TO DRIVE. THE DELAY GOT WORSE ON THAT TRIP AND I TOOK IT BACK TO THE DEALER ON JULY 22, 2017. IT IS STILL AT THE DEALER AND NO RELIEF IN SIGHT YET AFTER 6 WEEKS SO FAR.
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V356000 (ENGINE) AND 17V285000 (POWER TRAIN). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT COASTED TO THE SIDE LANE AND WAS ABLE TO RESTART THE VEHICLE IN APPROXIMATELY THREE MINUTES. THE CHECK ENGINE INDICATOR ALSO ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE ATLANTIC TOYOTA DEALER WHO REPLACED A SENSOR FOR THE FAILURE REGARDING THE STALLING AND REPLACED BOTH CATALYTIC CONVERTERS. THE DEALER STATED THAT THE PARTS FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
TOYOTA IMPOUNDED MY 2016 VEHICLE OVER 3 WEEKS AGO ON A RECALL AND THE DEALER AND CORPORATE HAVE TOLD ME ON A FEW OCCASIONS THAT THE PARTS WOULD BE IN IN A COUPLE OF DAYS. NOW THEY ARE TELLING ME THEY REALLY HAVE NO IDEA WHEN THEY ARE GOING TO RECEIVE THE PARTS FOR THE RECALL. THIS IS COMPLETELY UNACCEPTABLE. THEY ARE TELLING THE CONSUMER THAT THEY HAVE NO CHOICE IN THE MATTER. MY TRUCK IS PAID FOR AND I WANT IT BACK.IT'S NOW SITTING IN THEIR BACK LOT IN THE 110 DEGREE HEAT OF ARIZONA. IS TOYOTA GOING TO EXTEND THE WARRANTY FOR ME ON THE PAINT SINCE THE DUST IS JUST BAKING ON IN THE SUMMER SUN? THERE SEEMS TO BE A CULTURE OF DECEIT GOING ON AT TOYOTA TO PROTECT THERE BOTTOM LINE AND SOMETHING NEEDS TO BE DONE. THEIR NONCHALANT ATTITUDE TOWARDS THEIR CONSUMERS NEEDS TO BE ADDRESSED BY SOMEONE WHO HAS THE AUTHORITY TO HOLD THEM ACCOUNTABLE FOR THEIR ACTIONS.
ON JULY 6, I TOOK MY VEHICLE TO WEST COVINA TOYOTA FOR 25K SERVICE AND RECALL. AT THAT TIME THEY KEPT IT FOR RECALL. I ASKED THEM HOW LONG IT WOULD TAKE AND THEY WOULDN'T GIVE ME DATE. I WAS TOLD TOYOTA WOULD NOT GIVE THEM A DATE, BUT I COULD CALL. CALLED AND TOYOTA TOLD ME 4 TO 6 WEEKS. I TOLD THE DEALER, THAT IF THEY PROVIDED A LOANER, I WOULD PREFER A TRUCK SIMILAR (OR EVEN LESS) TO MY VEHICLE. THE SERVICE MANAGER SAID IT WOULD PROBABLY A FRONTIER. THAT WAS JULY 14. TO DATE NO RESPONSE. ON JULY 19 AND JULY 27, I SENT TEXTS TO THE SERVICE EMPLOYEE (WILLIAM) REGARDING THE STATUS OF THE LOANER AND MY VEHICLE. ON JULY 31, I RECEIVED A CALL FROM WILLIAM SAYING HE DIDN'T KNOW WHEN THE VEHICLE WOULD BE READY. HE NEVER MENTIONED THE STATUS OF THE LOANER. MY COMPLAINT IS THAT PENSKE TOYOTA, COULD AT LEAST HAVE GIVEN ME A TIMEFRAME FOR THE PARTS RATHER THAN PUTTING IT OFF ON ME AND TOYOTA CUSTOMER CARE, THEY ALSO COULD AT MINIMUM SAID THERE IS NO TRUCK AVAILABLE SO I COULD PLAN AROUND REPAIR. THEY HAVE CHOSEN TO BE NO RESPONSIVE AND ARE PLACING THE BLAME ON TOYOTA. THESE TYPES OF THINGS HAPPEN AND ALL I HAVE ASKED FOR ARE THE BEST UPDATE THEY HAVE AT THE TIME. ALSO, THE RECALL NOTICE OFFERED THE LOANER FOR EXTENDED REPAIRS, THEY HAVE CHOSEN TO IGNORE MY REQUEST.
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CORNHESKER TOYOTA) STATED THAT THE REMEDY WOULD NOT BE AVAILABLE UNTIL LATE JULY OF 2017. THE DEALER DIAGNOSED THAT THERE WAS A LEAK IN THE DIFFERENTIAL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THE DEALER'S DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/22/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED AND THE WARRANTY WAS EXTENDED. UPDATED 8/25/2017*JS
I WAS NOTIFIED OF SAFETY RECALL 17V-285 REAR DIFFERENTIAL LEAK IN JULY 2017. I TOOK MY VEHICLE IN AND THEY SAID PART IS ON ORDER. NOW, FIVE MONTHS LATER, IT IS SITLL ON ORDER. THIS SEEMS TO BE AN UNREASONABLE PERIOD OF TIME FOR A SAFETY ISSUE.
REAR DIFFERENTIAL GASKET LEAKS. COULDNT FIX IT WHEN I WENT IN BECAUSE THEY DIDNT HAVE PARTS. REFUSED TO GIVE ME A RENTAL TRUCK. TOLD ME I NEEDED TO PROVE I OWNED A BUSINESS. THEY ALSO WANTED TO KEEP MY VEHICLE BUT I HAVE NO OTHER MEANS TO GET TO WORK. AND THEY DIDNT KNOW HOW LONG IT WAS GOING TO TAKE TO GET THE PARTS. TOLD ME 8 PLUS WEEKS TO GET A GASKET.
TOYOTA RECALLED MY 2016 TACOMA FOR REAR DIFFERENTIAL LEAK SAFETY RECALL. AFTER DROPPING MY TRUCK OFF TODAY THEY SAID THEY WOULD BE ABLE TO REPAIR IT IF THEY GET THE PARTS FROM TOYOTA, WHICH THEY SAID COULD TAKE MONTHS. MY QUESTION IS, WHY SHOULD THEY INCONVENIENCE ME FOR MONTHS TO REPAIR MY VEHICLE. TOYOTA REQUIRED ME TO LEAVE MY VEHICLE AT THE DEALERSHIP BECAUSE IT IS A SAFETY RECALL. THEY DID PROVIDE ME WITH A RENTAL CAR, WHICH DOES ME NO GOOD BECAUSE I BOUGHT A TRUCK AND I NEED A TRUCK. AT THE DEALERSHIP AT VINELAND NJ THEY ALREADY HAD 15 TACOMA'S IN THE BACK LOT. THE MANAGER TOLD ME THEY WOULD BE FIXED ON A FIRST COME FIRST SERVE BASIS. HE SAID HE HAD A SMALL DEALERSHIP AND HE WASN'T SURE HOW FAST HE COULD GET PARTS BECAUSE THERE WERE 288,000 TACOMA'S INVOLVED. I AM OUT OF A TRUCK FOR GOD KNOWS HOW LONG.
I TOOK MY TACOMA WITH 15619 MILES ON THE ODOMETER IN FOR THE LEAKING DIFFERENTIAL CHECK ON MAY 2, 2017 AT A TOYOTA DEALER. THEY PERFORMED THE TOYOTA SPECIFIED RECALL BY CHECKING FOR LEAKS AND APPARENTLY FOUND NONE AND RE TIGHTENED THE FASTENERS. ON JUNE 27 I WAS CHECKING THE TACOMA PRIOR TO OUR LEAVING ON VACATION AND NOTICED SEEPAGE ON THE REAR DIFFERENTIAL IN 3 LOCATIONS. I EMAILED TOYOTA WITH MY CONCERN. I INFORMED THEM I WOULD BE TAKING MY TACOMA TO THE DEALER ON JUNE 28, 2017 TO HAVE IT LOOKED AT. I TOOK THE TACOMA ON JUNE 28, 2017 TO 2NDTOYOTA DEALER. I INFORMED THE SERVICE ADVISOR OF MY CONCERN WITH THE DIFFERENTIAL. THE MASTER TECH LOOKED AT IT. I FOLLOWED UP WITH TOYOTA CORPORATE BY PHONE INFORMED THEM OF MY CONCERNS AND WAS ADVISED TO SPEAK WITH THE SERVICE MGR. AND I DID. AFTER THE TECH HAD A CHANCE TO LOOK AT THE TACOMA I WAS ADVISED THAT I WOULD NEED TO HAVE THE REAR DIFFERENTIAL REPLACED. THE SERVICE MGR. TOLD ME THAT THEY WOULD ORDER THE PARTS TO REPAIR MY TACOMA AND I COULD HAVE USE OF A TRUCK ON LOAN FROM THE DEALERSHIP UNTIL MY TACOMA COULD BE REPAIRED. I RETURNED FROM VACATION MY TRUCK WAS NOT REPAIRED WAS TOLD TOYOTA WAS HAVING SOME TYPE OF ISSUE BECAUSE 1ST DEALER HAD ALL READY PERFORMED THE RECALL. HOWEVER, THE TACOMA BEGIN LEAKING AND THE DIFFERENTIAL WAS MAKING A LOUD NOISE AFTER THE RECALL WAS PERFORMED INITIALLY. I AM CONFUSED AS IT STILL SHOULD BE A WARRANTY COVERED ISSUE EVEN IF ANOTHER DEALER HAD ALL READY DID A RECALL. THE SERVICE ADVISOR AGREED AND THEY ARE STILL TRYING TO GET THE TRUCK REPAIRED. IT IS MY CONTENTION THAT THE 1ST DEALER DID THE RECALL CORRECTLY AND THE DIFFERENTIAL FAILED BECAUSE OF SUBSTANDARD PARTS OR DESIGN AFTER THE FIRST RECALL WAS DONE. MY CONCERN IS THAT MY TACOMA IS POTENTIALLY A RISK OF CRASH AS NOTED IN THE OFFICIAL TOYOTA RECALL. MY VEHICLE HAS BEEN AT THE DEALER SINCE JUNE 28TH 2017 OR 15 DAYS AND COUNTING.
MY DEALERSHIP HAS HAD MY TRUCK FOR OVER 8 WEEKS AND HAS GIVEN ME NO INDICATION WHEN IT WILL BE REPAIRED OR WHEN I WILL GET IT BACK.
ON 6/26/2017 THE BAXTER TOYOTA LINCOLN HAS DIAGNOSED REAR DIFFERENTIAL FLUID LEAK ON MY TOYOTA TACOMA 2016(SAFETY RECALL) UNTIL NOW 9/11/2017 , THEY HAVE NOT FIXED PROBLEM, NOBODY OFFERS ME ALTERNATIVE TRANSPORTATION(THE NOTE FROM SAFETY RECALL SAID TOYOTA WILL PROVIDE TRANSPORTATION IF THEY FOUND A LEAK ON CUSTOMER VEHICLE).TOYOTA DID NOT CARE ABOUT SAFETY,OR TAKE CARE THERE FAIL PRODUCT.I HAVE INSPECTION FORM FROM TOYOTA SHOWING LEAK HAS FOUND ON MY VEHICLE
RECEIVED RECALL NOTICE 17V285000 FOR REAR DIFFERENTIAL LEAK. I TOOK THE TRUCK TO THE DEALERSHIP WITH LESS THAN 9K MILES AND THE TRUCK HAD THE DREADED LEAK. DEALERSHIP GROUNDED THE VEHICLE. IT HAS BEEN OVER A MONTH AND 4 CHECK INS WITH THE DEALER AND NO ETA FOR FIX. CALLED CUSTOMER SERVICE AND THEY CANNOT GIVE A TIME FOR A FIX. THEY HAVE PROVIDED A RENTAL VEHICLE, FIRST A DODGE TRUCK SINCE I HAD OBLIGATIONS, THEY PROVIDED THAT FOR 2 WEEKS THEN REQUESTED I GET A CAR. I AGREED BUT NOW IT IS TIME FOR VACATION AND NEED A TRUCK AGAIN. CALLED CUSTOMER SERVICE TO EXPLAIN FRUSTRATION WITH DELAY THE GAVE ME A CASE NUMBER 1707241363 AND STATED SINCE I WAS REQUESTING AN IMMEDIATE FIX OR FOR THEM TO PURCHASE A CASE MANAGER WOULD HAVE TO CALL ME WITHIN 24 HOURS. CASE MANAGER DID NOT CALL WITHIN 24 HOURS BUT DID RECEIVE A CALL FROM THE DEALERSHIP THAT ENTERPRISE HAD NO TRUCKS AT THIS TIME BUT AS SOON AS ONE WAS AVAILABLE THEY WOULD PROVIDE ME WITH A TRUCK. I CALLED BACK TO CUSTOMER SERVICE AND WAS CONNECTED TO CASE MANAGER [XXX] WHO SAID, "DID THE DEALERSHIP CALL YOU? " I EXPLAINED YES BUT THERE MUST BE SOME CONFUSION. I WANT MY TRUCK BACK FIXED OR FOR THEM TO PURCHASE TRUCK BACK. SHE GOT VERY LOUD AND UNPROFESSIONAL AND STATED. " IT IS A RECALL AND WE ARE ONLY PROVIDING LOANERS AND NO BUYBACKS". THIS HAS MADE THE SITUATION WORSE AND I EXPLAINED THAT THERE ARE OTHER ISSUES THAT HAVE BEEN REPORTED TO THE DEALER AS WELL SUCH AS TRANSMISSION NOT GOING INTO GEAR AND SQUEAKY LEAF SPRINGS. I LET THEM KNOW THAT I THOUGHT TOYOTA WOULD HAVE HAD A BETTER PLAN IN PLACE TO HAVE THE PARTS AVAILABLE AND THE LENGTH OF WAIT TIME IS UNACCEPTABLE. PERHAPS A CLASS ACTION LAW SUIT NEEDS TO START NOW. I HAD TO ASK 4 TIMES FOR HER MANAGERS NAME AND SHE FINALLY SAID SHE WOULD CALL ME WITHIN 1 BUSINESS DAY AND HER NAME IS [XXX]. THIS IS MY FIRST NEW VEHICLE FOR ME AND NOT A GOOD FEELING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL. THE CONTACT TOOK THE VEHICLE TO THE DEALER (DUBLIN TOYOTA) WHO HAS HAD THE VEHICLE SINCE JUNE 24, 2017. THE CONTACT WAS INFORMED THAT THERE WAS NO REMEDY OR ESTIMATED TIME FRAME FOR A REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 1706300586. THE APPROXIMATE FAILURE MILEAGE WAS 14,338. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL I BROUGHT MY CAR TO THE DEALER BECAUSE IT IS RECALLED. THEY SAY IT WOULD TAKE ABOUT 10 DAYS TO 3 WEEKS, OR EVEN UP TO MORE THAN 2 MONTHS BECAUSE THEY DO NOT HAVE THE PARTS AVAILABLE FOR NOW. IN THE MEAN TIME, I HAVE NO CAR TO DRIVE TO WORK. IT IS RECALL BECAUSE OF THE COMPANY'S FAULT, THEN WHY DO I HAVE NO LOANER CAR?
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER HAD POSSESSION OF THE VEHICLE FOR THREE WEEKS. THE CONTACT OBSERVED THE RECALL NOTIFICATION IN JUNE OF 2017, BUT DID NOT RECEIVE THE RECALL LETTER UNTIL JULY OF 2017. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER (BALISE TOYOTA 1399 RIVERDALE ST, WEST SPRINGFIELD, MA, 01089) FOR AN OIL CHANGE AND WAS INFORMED AFTERWARDS THAT THERE WAS A LEAK FROM THE REAR DIFFERENTIAL. THE DEALER STATED THAT THE PARTS WERE AVAILABLE. THE NEXT DAY, THE CONTACT WAS SUPPOSED TO BE NOTIFIED BY THE DEALER TO PICK UP THE VEHICLE. THE CONTACT WAS NOT NOTIFIED AND CALLED THE DEALER, BUT NO ONE ANSWERED. WHEN THE CONTACT RECEIVED A CALL BACK, HE WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE DEALER STATED THAT THE PARTS SHOULD BE AVAILABLE BY JULY 20, 2017 ALTHOUGH THE VEHICLE HAD BEEN THERE SINCE JUNE 21, 2017. THERE WAS NO GUARANTEE THAT THE PARTS WOULD BE AVAILABLE ON THAT SPECIFIC DATE. THE MANUFACTURER WAS ALSO CONTACTED AT 1-800-331-4331 AND PROVIDED CASE NUMBER: 1706262451. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND SUGGESTED THAT THE CONTACT CALL AROUND TO OTHER DEALERS AND INQUIRE ON PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TOOK MY TOYOTA FOR NORMAL SERVICE AND THEY INDICATE A RECALL FOR THE REAR DIFFERENTIAL. THEY SAID IT WOULD BE REPAIRED WITHIN A DAY. IT HAS BEEN 12 DAYS AND TOYOTA SAID THEY DO NOT WHEN THEY WILL GET PARTS OR WHEN THEY WILL FIX IT. THEY SAID IT COULD BE A MONTH OR MORE. I ASKED FOR AN UPDATE TODAY AND THEY SAID IT COULD BE MONTHS.
I BROUGHT MY TRUCK IN FOR A ROUTINE SERVICING ON 6/16. I KNEW THERE WAS A RECALL IN PLACE SO I WANTED THEM TO CHECK FOR THE LEAK. LATER THAT THEY, THEY INFORMED ME THERE WAS A LEAK IN PLACE AND THAT THEY WOULD HAVE TO KEEP THE TRUCK. THEY HAVE ME A LOANER CAR IN THE MEANTIME. NOW, THEY STILL HAVE NO ETA ON THE PART AND SOMEONE WAS TOLD BEGINNING OF 2018. I NEED THE TRUCK, AS I AM IN THE PROCESS OF MOVING. I SPOKE WITH THE DEALERSHIP AND TOYOTA CORPORATE WHO BOTH SAID, "WE DON'T KNOW".
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO TOYOTA OF SCRANTON (LOCATED AT 3400 N MAIN AVE, SCRANTON, PA 18508 PA) WHO STATED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS CALLED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
MY 2016 TACOMA SAFETY RECALL FOR REAR DIFFERENTIAL LEAK. I DROP MY TACOMA OFF @ RON TONKIN DEALER ON JUNE 16TH, 2017 AND IT OVER A MONTH I HAD NOT HEAR ANY UPDATE FROM THE DEALER WHEN MY TRUCK WILL BE FIXED. CONTACTED THE DEALER ON 7/22/17, THEY SAID PART STILL NOT AVAILABLE; HOWEVER, THE RECALL LETTER FROM TOYOTA SAID IT ONLY TAKE FEW HOURS TO COMPLETE THE REPAIR. PLEASE HELP.
REAR DIFFERENTIAL RECALL. TOOK IT IN A MONTH AND A HALF AGO. WAS TOLD IT WAS LEAKING REALLY BAD. THEY TEMPORARILY "FIXED" IT AND WAS TOLD IT WOULD TAKE A WEEK FOR PARTS TO ARRIVE. MONTH AND A HALF LATER AND NOTHING. I KEEP CALLING THE DEALERSHIP AND TOYOTA HQ SINCE THEY CAN'T EVEN NOTIFY ME OF WHAT'S GOING ON. SO I'VE BEEN RUNNING ON A REALLY BAD LEAK FOR A MONTH AND A HALF.
TOYOTA RECALL (TRANSFER CASE)HOOVER TOYOTA TOLD ME JUNE 14 I COULD NOT HAVE MY TRUCK BECAUSE OF RECALL (TAKEN IN FOR 20,000 OIL CHANGE AND TRANSMISSION TSB),STILL NO FIX DATE AND CANCELING VACATION TRIPS BECAUSE LACK OF KAYAK AND BIKE CARRIERS. I'M SURE THIS WILL REDUCE THE RESALE (I'VE HAD 4 TOYOTAS,PROBABLY MY LAST.
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V356000 (ENGINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER SUN COAST TOYOTA OF SARASOTA, FLORIDA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE WHILE BEING OPERATED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SPRING HILL TOYOTA WHERE IT WAS DIAGNOSED THAT THE LEAF SPRINGS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
TOYOTA HAS IMPOUNDED MY CAR INDEFINITELY FOR THE REAR DIFFERENTIAL RECALL. I'M LEFT DRIVING A LOANER. THEY SAID PREPARE TO NOT HAVE MY CAR FOR MAYBE MONTHS. THIS IS UNACCEPTABLE. MY VEHICLE IS LOCATED AT TOYOTA OF ESCONDIDO IN CALIFORNIA. I HOLD THE TITLE YET I CAN'T HAVE MY CAR? PRETTY SURE THAT'S ILLEGAL.
DRIVER'S SIDE REAR SEAT IS GETTING WET DURING HEAVY RAINS. THE LEATHER WILL BE SWELLED UP.
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. WHILE DRIVING 10 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO MOSS BRO TOYOTA OF MORENO VALLEY (12630 MOTOR WAY, MORENO VALLEY, CA 92555) FOR A ROUTINE OIL CHANGE AND MENTIONED THE FAILURE TO THE TECHNICIAN. THE CONTACT WAS INFORMED THAT THE FAILURE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V356000 (ENGINE) AND 17V285000 (POWER TRAIN); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TREASURE COAST TOYOTA OF STUART, FLORIDA LOCATED AT 5101 SE FEDERAL HIGHWAY, 34997, (772) 283-8300, WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE BEING SHIPPED AND HAD NOT YET ARRIVED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V356000 (ENGINE) AND 17V285000 (POWER TRAIN). THE DEALER (ALL STAR TOYOTA, 9150 AIRLINE HWY, BATON ROUGE, LA 70815, (225) 490-7608) HAD BEEN UNABLE TO DETERMINE WHEN THE REMEDY AND PARTS MAY BE SUPPLIED FOR THE REPAIRS. THE DEALER INDICATED THAT NHTSA CAMPAIGN NUMBER: 17V356000 (ENGINE) WAS COMPLETED BUT THE CONTACT HAD NO RECORD OF THE REPAIR FROM THE DEALER. THE MANUFACTURER WAS CONTACTED CONCERNING THE TWO RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
RECALL FOR REAR DIFFERENTIAL LEAKING.
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE TOYOTA OF SARASOTA DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO THE PARTS BEING ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V356000 (ENGINE) AND 17V285000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER LITHIA TOYOTA OF REDDING LOCATED AT 250 E CYPRESS AVE, REDDING, CA 96002; (530) 605-2938 AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SUNNYVALE TOYOTA DEALER, LOCATED AT 898 W EL CAMINO REAL, SUNNYVALE, CA 94087, PHONE NUMBER:(408) 338-0063, WHERE IT WAS INFORMED THAT THE DIFFERENTIAL WAS LEAKING OIL BUT THE REMEDY PART FOR THE REPAIR NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THE REMEDY PART WILL NOT BE AVAILABLE AT SUNNYVALE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 22,550. VIN TOOL CONFIRMS PART NOT AVAILABLE.
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V356000 (ENGINE) AND 17V285000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED (FRED ANDERSON TOYOTA, ASHVILLE, NC, 828-667-8888) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TOOK MY CAR TO THE DEALER, MARIETTA TOYOTA, FOR SERVICE AND IT WAS IMPOUNDED ON MAY 31, 2017 DUE TO SAFETY RECALL OF REAR DIFFERENTIAL LEAK. I WAS INFORMED AT THAT TIME THAT THE PARTS TO FIX THE ISSUE WOULD NOT BE AVAILABLE FOR AT LEAST TWO MONTHS. IT HAS NOW BEEN A MONTH AND I WOULD LIKE SOME INFORMATION ON WHAT ACTION I CAN TAKE.
JUST CONCERNED ABOUT THE RECALL THAT HAS NOT BEEN RESOLVE YET???? WHEN WILL THE ISSUE BE TAKEN CARE OF????
TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V285000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO TOYOTA VALLEJO (201 AUTO MALL PKWY, CA 94591, (707) 552-4545) WHERE A LEAK WAS IDENTIFIED BETWEEN THE REAR DIFFERENTIAL AND THE REAR AXLE. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT NO PARTS WERE AVAILABLE FOR THE RECALL REPAIR AND COULD NOT PROVIDE AN ACCURATE DATE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND THE CONTACT WAS PROVIDED CASE NUMBER: 1705250853. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.