NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2025 Toyota Tundra. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I was at a tea intersection and I needed to pull into traffic. This is the second time it’s happened by the way. And the traffic was pretty heavy, but if I really put on the grass, I’d be able to get into my lane no problem and as I was going to get into the lane and merge in the traffic, the gas shut off the brake warning went on because cars were coming at me to my left. I believe it’s the Toyota safety sense that stopped the gas into my car. The throttle was nonresponsive for a second or so, and it almost caused an accident the dealership has been made aware and the shop foreman says it’s a problem with Toyota safety sense and they told me they documented it when I brought my car in.
The vehicle does not predictably respond to throttle inputs (if it responds at all), when you come off the brake pedal it will begin rolling at "idle" speed as normal but when you begin to increase throttle input NOTHING will happen for several very important seconds as you roll into an intersection or need the vehicle to accelerate to maneuver. This had happened multiple times before scheduling service appointments. The day BEFORE my appointment while trying to make a right hand turn from EB 13st St in Lemont IL to SB Bell Rd, i had stopped for the red light, verified clearance to make the turn, and began my maneuver. Once I came off the brake pedal the vehicle began to roll into the intersection but as I began to turn the vehicle and try to accelerate though the turn it did not respond WHATSOEVER. I desperately tried to roll my vehicle into the ditch to make space the incoming vehicles to minimize danger, but had no power to do so and was violently T-boned. The vehicle was brought to the dealer for their analysis, the service manager initially claimed "I know exactly what it is" and continued to ask questions that prompted previous knowledge of this issue including what speeds and conditions it will occur at.. two weeks later the vehicle is "ready" and the manager claims the "eprom" had 2 pages of codes in it and that "got rid of the hesitation" I take him for a test drive with me and was able to recreate the issue a few times at which point he said "i understand your frustration with the truck but its a GOOD TRUCK" I drove the truck a few days and continued to experience dangerous and unpredictable delays in throttle response, one of which almost caused me to be rear-ended by a semi while merging from IL-rt83 onto I-55 nb The vehicle has been left behind on a family road trip as it is not safe enough for my family. In hind sight I wish I had the opportunity to submit it to NHTSA for examination after the crash rather than than Toyota. PLEASE DO SOMeTHING
The HVAC climate control system in my 2025 Toyota Tundra Limited malfunctioned while the vehicle was idling. The air conditioning had been set to cool and was operating normally, but without any touch to the controls or any alert, the system switched from blowing cold air to blowing warm/hot air. This caused the cabin temperature to increase rapidly. Because there were no warning lights, notifications, or error messages, there was no indication that the air system had changed. The vehicle continued to show that A/C was on and functioning. The malfunction resulted in the cabin reaching a dangerously high temperature. This caused fatal heat injury to one animal and critical heat injury to another, both of which were inside the vehicle at the time. One is still undergoing medical treatment. This same type of HVAC issue has been reported by other 2024–2025 Toyota Tundra owners in multiple owner discussion groups, particularly related to the vehicle blowing warm air at idle or failing to maintain cabin temperature. This suggests a potential widespread defect, whether software-related or involving the A/C compressor control system. This presents a serious safety risk, especially for: Children Animals Disabled or elderly passengers Anyone unable to immediately exit the vehicle The vehicle remains in our possession and can be inspected. Service interactions with the Toyota dealership are documented and available. Immediate investigation is needed to determine the cause of this HVAC failure and whether a recall or TSB must be issued to prevent future injury or death.
While driving the lane warning and lane assist will allow the vehicle to cross the lane lines and go off the road or into another lane. now warnings.
When driving the lane assist system will bounce me back and forth between the lane lines.
Unintended acceleration. When you stop the truck, and have the brake on, the rpms go down to idle ~650. As soon as you lift the brake, without touching the accelerator, the vehicle starts ramping up the rpms and moving. On level ground it will go to 1000 easily before you have to stop it. It will pull up a grade even while towing my boat. If you're in a line a traffic, say at a traffic light, and the light changes, traffic moves and the car ahead takes off their brakes, and you do same, the truck starts moving faster than the vehicle ahead without touching anything. It's idling too fast without the brake and doesn't stay at idle once the brake is off before you push the accelerator. First the dealer told me everything was "Normal" - it's supposed to do that. I've been driving vehicles since 1962, so I think I know what I'm talking about. They told me to call Toyota. Toyota started a case. They took it in for an factory inspection because I think this might be related to a non highway collision with a bldg, I had shortly after I got it, I'm not sure. I put into park in a parking space but apparently it didn't engage, only into reverse. I was looking for something and the truck started backing up and hit the gas station bldg close behind. The anti-collision was off, because you have to turn it off to tow. And I hadn't turned it back on yet. This truck has way too many audible alarms and very annoying, especially when backing or exit the vehicle. I don't need to know that I'm out of the vehicle.
There is an interment issue where the vehicle fails to accelerate from a stop when accelerator is applied. This issue is present in my current vehicle and my previous 2023 tundra. I have brought up concerns to the dealer and manufacturer and am told every time that the concern cannot be duplicated, but I feel that it is going to lead to a crash not only for me but other owners
The driver and passenger windows intermittently skip and get stuck while moving up or down. They struggle to operate smoothly and don’t function properly.
Car is at dealer on stop sale. Toyota has not resolved since placing deposit on vehicle September 17, 2025.
Making a right turn from a stop. I pressed the accelerator and the vehicle barely moved. Cars were coming in my direction and I had to move. I let off the accelerator quickly pressed the accelerator again. The vehicle did start moving at normal rate. This first attempt was very concerning and almost caused me to get in an accident.
On August 31, 2025, my 2025 Toyota Tundra experienced a sudden steering failure while I was driving, which caused an accident with a parked vehicle. The steering wheel completely seized up and I was unable to control the vehicle. This was a serious safety hazard that put my life and the lives of others on the road at risk. The vehicle showed warning messages and error codes related to the steering system immediately before and after the crash. The problem was unexpected and there was no prior damage to the vehicle that would explain this. The vehicle is currently at a Toyota dealership, where the dealer has confirmed that the inspection has been submitted to Toyota corporate for review. My insurance company has also inspected the vehicle. At this time, Toyota has not provided me with a resolution. This appears to be a manufacturer defect in the steering system. The vehicle is available for inspection upon request.
The hood design of the 3rd generation toyota tundra causes SEVERE solar glare back into the cab and this is a known issue. While I could site many instances of it casing a problem, the most recent scenario caused me to nearly run a stop sign and hit a pedestrian. The glare is so blinding it’s impossible to drive without holding your hand up to block it. Countless tundra owners have complained about this but because it hasn’t been cited as a safety issue, Toyota isn’t responsible. This is requiring owners to put black decals on their hoods or add tint strips to the BOTTOM of the windshield to block it. I have sensitive eyes, so my windshield and windows are already tinted and it doesn’t touch this. MAKE TOYOTA FIX THIS! I have not had my specific situation investigated simply because it was already such a known problem. I’m voicing my concerns so ALL Tundra owners can drive safely. They charge a mortgage for these things and I’m scared to drive it at certain times of the day. Cameras can’t capture it the same but the pictures show it fairly well. My hand got HOT holding it this way.
The tailgate will not go down when you push the bottom that is on the tail light or when you push the button inside the truck it will not go down. It makes the noise like if it is going to but gets stuck.
The contact owns a 2025 Toyota Tundra. The contact stated that while the tailgate was closing automatically, her grandson's finger was at the upper closing point of the tailgate; however, the tailgate continued to close. The contact's husband put his body weight on the tailgate and was able to stop the tailgate from closing. There was no injury sustained. The vehicle was taken to the dealer, where the contact put her hand at the upper closing point of the tailgate while the tailgate was closing automatically, and the tailgate stopped closing as designed. The dealer informed the contact that they could not fix the tailgate failure to stop closing when a smaller hand or object was within the closing point. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 1,300.
When applying the brakes at highway speeds the vehicle shakes violently. If in a turn of going downhill you have to release the brakes so you don’t lose control of the brakes. Started happening at 10,000 miles on a brand new truck. Toyota tells my I have to pay $440 to recondition the rotors. In all my years and many cars and trucks I’ve never had a warped rotor. I don’t ride the brakes and don’t tow anything with this truck. I am baffled at this situation. The service manager said he’s seeing several 2025 Tundras with low mileage rotor warping so this seems to be a design defect.
I’ve notice that when coming to a stop or yield when you press the gas pedal to go or continue driving there’s a lag or delay. This has happened more than 4-5 times since I purchased the truck on December 23, 2024. The last time it happened was last Saturday August 9, 2025. Truck was on sport mode, Auto Stop/Start was off. I’m at a light waiting to make a right turn, when I pressed the gas pedal to go it went forward and felt like I slammed the brakes. I had to take my foot off the gas pedal, brake, then gas it up again to go. It is a little scary because this could cause an accident. I’ve taken my truck to the dealership about this, but they said they can’t do anything about it because they cannot recreate the issue.
Upon starting the vehicle on 8/6/2025 i received multiple warnings: advanced ultrasonic detecting and ranging system malfunction, Pre-Collision system malfunction, Parking Brake system malfunction, Check engine ECM malfunction, Vehicle stability control system malfunction Secondary collison brake system malfunction, It now take almost a mile on level ground to reach 45 mph. This occurred without warning. the vehicle was ok the day before when I parked it.
The contact owned a 2025 Toyota Tundra SR5. The contact stated that while driving at an undisclosed speed, the vehicle was involved in a three-vehicle crash. The contact's vehicle was between the other two vehicles. The contact's vehicle was crashed into from the front and the rear. The air bags did not deploy. The air bag malfunction warning light was displayed. The contact's four children were occupants of the vehicle. In addition, the contact's adult daughter occupied the front passenger's seat. The contact stated that the Toyota Connect Safety connected and communicated with the contact regarding the crash. The contact sustained injuries to the right wrist and hand, a mild concussion, and pain in both legs. The contact received medical treatment the following day and is awaiting scheduling for physical therapy. The contact stated that the four children sustained minor pains from the crash; however did not receive medical treatment. In addition, the contact stated that the two adult children are now feared for driving because of the crash. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss. A Police report was filed. The manufacturer was made aware of the failure. The failure mileage was approximately 4,061.
Throttle lag truck stalls out when you try to go from a stop. It will cause an accident if this is not fixed. Also engines keep blowing up with out the hybrid system your truck will not have any port to get over to a safe spot on the road. Toyota is replacing engines but the ones they are putting in the trucks are the same ones that are failing.
All four tires are wearing unevenly. The outside of the tires are worn down much more than the middle and inside edge of tires. I noticed this six months ago, have called Toyota and brought the truck to the dealership and they stated there is no issue. I had the exact same Make/Model/Trim (3rd Generation Tundra TRD Pro) from 2022, and the tires wore out in the exact same manner. A safety recall was issued for this and all four tires were replaced and the alignment was adjusted to a "new standard" because it was determined that on this trim level, the original factory alignment was incorrect. This issue still hasn't been resolved as it is happening the exact same on the 2025 as it did on previous model years of the same trim. Toyota and dealership both refuse to even consider that this may be the same issue requiring a recall and replacement of tires and proper alignment. An internet search and an NHTSA search on this issue shows multiple instances of this complaint and nothing has been done to rectify.
Bad hesitation when first depressing the throttle. I drive the truck in the Sport + mode and it does help.
This is a leased vehicle through Enterprise. We have had a recall on the reverse lamps since 7-17-2025. Every time our driver take the vehicle in for service they say the parts haven't arrived or they cant get them to replace. There was no wreck or damage to the vehicle its just a simple recall we are trying to get fixed.
Advanced driving system - Truck with leave a lane unprovoked and will fight you to recover manually. I have another Toyota with the same system (2024 Grand Highlander) and it works perfect. Not confirmed by dealer yet. It will be next week. Not inspected yet. Automatic lane centering just stops working, display changes to "not tracking'. Blue lines disappear on display. Truck has done this since new. I was very disappointed when I first used it since I expected it to work like our Highlander.
When accelerating from a standstill, the car hesitates for 1 to 2 seconds after I press the accelerator pedal. This is a safety concern, especially when merging onto the highway (we have stoplight-controlled merge lanes where I live), where accelerating the vehicle is essential to a safe merge into traffic going 65+ mph. There have been no warning lamps.
Loud Whistling noise from side mirrors at various speeds even when radio is turned up
Speedometer and associated systems and controls are inaccurate by margin of 18% (9mph @ 55 mph) Speedometer reports speed of 55 mph when truck is traveling at gps tracked speed of 64 mph. Without an accurate speed reading, it's easy to accidentally speed, especially in areas where the speed limit frequently changes. Speeding increases your stopping distance and reduces the time you have to react to unexpected events, significantly raising the risk of an accident Inaccurate Distance Tracking Your speedometer is often linked to your odometer, which tracks the distance your vehicle has traveled. A faulty speedometer can lead to inaccurate mileage readings, which might affect your vehicle's maintenance schedule. If your odometer isn't tracking miles correctly, you might miss crucial maintenance milestones like oil changes, tire rotations, or other essential services. Fuel Efficiency Issues A malfunctioning speedometer can also impact your ability to monitor and maintain fuel efficiency. Without accurate speed data, you may find it difficult to optimize your driving habits for better fuel economy. This can lead to increased fuel consumption and higher operating costs over time. Legal and Insurance Complications In the event of an accident, a faulty speedometer can create legal and insurance challenges. If you can't accurately prove your speed at the time of an incident, it could complicate the process of determining fault. This is particularly problematic in accidents where speed is a critical factor. This problem was reported to Anderson Toyota dealership and Toyota corporate customer care
There is a lag in my 2025 platinum. I'm able to reproduce it and it's generally when I'm coming to a slow/stop (say a yield or a stop sign) and at the last minute I decide to go for it and hit the gas pretty hard. The delay is incredibly obvious.. like 2-3 seconds where NOTHING happens. Trying to roll through a yield and the machine decided it was just not going to respond to throttle for 2-3 seconds...
Vehicle experiences electronic throttle lag that causes the vehicle to not accelerate when pressing on the accelerator pedal. Then it accelerates excessively and nearly uncontrollably before coming under control.
When you come to the complete stop if the AC on or not on the engine vibrate, and when I called Toyota dealership, there is no answers for it
Every so often there is a hesitation when I’m trying to accelerate.
While merging from a stop or slow roll, once the accelerator is pushed the vehicle hesitates for 3-5 seconds. Once the vehicle starts powering up it lurches forward and you have to stop accelerating to keep control.
Only had the truck for 3 weeks, I'm starting to feel a lag when accelerating. I thought it was just the turbo lagging, but it may be the gas pedal communicating as I barely ease into it.
The vehicle will stall or lag during acceleration from stop or during regular driving while trying to accelerate. Happens continuously throughout ownership of the vehicle.
Throttle lag / hesitation when pushing the gas pedal. This is a very serious issue. There are many many complaints about this issue but the toyota and the dealer is not doing anything about it. This hesitation has almost caused me several accidents because the gas pedal does not respond. Causing on coming traffic to swerve or brake to avoid me. Let's hope this issue get attention before it's too late. Just Google "tundra throttle lag" and see how many tundra owners have this serious issue.
Lags when accelerating from a full stop. At least 1-2 seconds. Extremely dangerous. I’ve got 600 miles on a brand new truck and it’s happened twice in the last 24 hours. I was nearly T-boned.
2025 Toyota Tundra with 2200 miles. Truck has developed an intermittent lag/hesitation when starting from a stop. At random times, when pulling out into fast moving traffic, hit the pedal to proceed and enter the roadway and it will take a second or two before there is any response from the engine. Oncoming traffic traveling at 50mph are now a second or two closer and need to brake hard to avoid collision. There seems to be a fault between the throttle pedal and the engine. No warning lamps. Difficult to reproduce as it only happens on occasion. Vehicle has not been inspected by a dealership. The issue has been reported to Toyota via online support, message # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Throttle lag. When I step on the gas pedal, there is a hesitation or lag which the truck doesn't move forward when asked. Very, very dangerous when entering traffic. Almost caused an accident. Not good. This must be addressed before someone gets hurt or killed. This is no joke and should be taken seriously. I hope this doesn't get ignored as this is a serious problem.
Laggy throttle response, always a significant delay. This is dangerous, especially during heavy traffic situations. Drivers seat constantly pops and cracks under acceleration or braking.
Delay in throttle response from a complete and/or rolling stop. Delay lag and/or hesitation on take off
There is clear hesitation and lurching when accelerating.
Radar system and traction control shuts off during normal operation and requires vehicle to be pulled over and turned off then back on to regain control. This causea a loss of forward collision warning, brake assistance, traction control, and lane departure assistance
I was driving around 4 p.m. when sunlight hit the engine hood. The sun's reflection went directly into my eyes and blinded me for seconds. I could stop before hitting another car in front of me. The way the hood is designed is dangerous because the sunlight hits the angle and reflects the light to the cabin, especially for the driving seat from the left, center, and right sides.The sunlight, magnified by the glossy finish of the hood's paint, burned my eyes, so I was blind for seconds. I had to keep seeing ahead of me because there was traffic.I have some pictures.I hope someone reviews this message and contacts me or Toyota before someone gets injured.
Vehicle shudders and hesitates during acceleration from a stop and at speed. Vehicle feels like it is trying to find the correct gear which is causing the turbos to release boost pressure prematurely.
There is significant throttle lag where the throttle has a delay in engagement after a rolling stop. Turning into traffic flat out is dangerous when the throttle has a delay, if you push harder then it gives you too much throttle after the delay and will chirp the tires. I am not the only one. 100s if not thousands of people are complaining about this same issue.
From a dead stop truck is hesitant to accelerate. Pedal can be pushed all the way down and there is a delay about 1-2 sec. This is very dangerous it and has almost caused an accident a few times already. It only happens after a complete stop and go
“I own a 2025 Toyota Tundra Platinum. The brake lights do not activate until the brake pedal is nearly halfway depressed. This is a safety defect because drivers behind me are not warned when I’m slowing or braking early. My dealership said ‘that’s the way it is’, but I believe this violates safety standards and puts me at risk. I want this documented and escalated for inspection and repair.”
The contact owns a 2025 Toyota Tundra. The contact stated that while driving at 45 MPH on the highway, there was an abnormally high-pitched whistling sound coming from the vehicle. The contact stated that the sound became louder while accelerating. The contact stated that the sound was very distracting. The driver turned the radio up to drown out the abnormal sound. The contact discovered that the sound was coming from the driver's side mirror. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was able to duplicate the sound but had not determined the cause or how to fix the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 10.
The contact owns a 2025 Toyota Tundra. The contact stated that while driving 20 - 70 MPH, the steering wheel independently merged onto a back road, pulling the vehicle off the road and onto main roads and highways, with the vehicle merging into the turning lane independently. No warning light was illuminated. A local dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the vehicle was working as intended. The vehicle was not repaired. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure and determined not to buy back the vehicle due to the dealer stating that the vehicle was operating as designed. The approximate failure mileage was 35,000.
Complaint Regarding Misrepresentation of Vehicle Trim Level by Toyota - VIN Discrepancy To the National Highway Traffic Safety Administration: I am writing to file a formal complaint against Toyota Motor North America regarding the misrepresentation of the trim level of a vehicle I purchased. On December 1, 2024, I purchased a 2025 Toyota Tundra 1794 Crewmax Edition. However, upon using the National Highway Traffic Safety Administration (NHTSA) VIN decoder, I discovered that the vehicle’s Vehicle Identification Number (VIN) indicates the vehicle’s trim level as Double Cab, which is incorrect. This discrepancy is a significant issue for the following reasons: Misrepresentation of Purchased Vehicle: The VIN incorrectly identifying the vehicle as a Double Cab misrepresents the actual 1794 Crewmax Edition I purchased. Potential Impact on Vehicle Value: This error may negatively affect the vehicle's resale value, as the documentation does not accurately reflect the vehicle's specifications. Concerns About Documentation Accuracy: The discrepancy raises serious concerns about the accuracy and reliability of the vehicle’s documentation. I made multiple attempts to get this resolved with Toyota Motor North America to address this issue (case numbers, 250308000352, 250214001352, 25030400099). Despite multiple attempts to communicate and resolve this matter, I have not received a satisfactory response or resolution. I believe that Toyota’s actions constitute unfair and deceptive practices, as they have provided me with a vehicle that is not accurately represented in its official documentation. Requested Action: I request that the National Highway Traffic Safety Administration investigate this matter thoroughly and take immediate action to compel Toyota to correct the vehicle’s documentation to accurately reflect the 1794 Crewmax Edition trim level. I expect a prompt response outlining the steps that will be taken to resolve this issue and to ensure that Toyota addresses thi
I was driving about 50 MPH and suddenly my check engine light came on and the truck died and would not start. I was told that the engine failed and will need to be replaced.
Data synced from NHTSA on May 4, 2026