Toyota · Venza · 2015
1
Recall
27
Complaints
5/5
Safety Rating
The 2015 Toyota Venza has 1 recall and 27 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: unknown or other (7 reports).
Source: NHTSA Public Records · Updated Apr 22, 2026
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
Frontal Crash Test

Side Crash Test

Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
14.3% rollover risk in single-vehicle crash
Safety Features
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2009-2015 Venza vehicles. The Supplemental Restraint System (SRS) wiring may become damaged with regular use of the driver-side door.
Remedy Status
Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB01/21TA01.
Sunroof shattered while I was on the highway almost injuring me and causing me to get into an accident, no rocks or debris found to cause this. Toyota refuses to take any responsibility for this and I have to fix it myself
The navigation and radio system will cut off and restart that warning. This loses critical settings and distracts drivers from attention to the road. If you’re using navigation, it’s gone if you are listening to instructions from an external source connected to the system, it’s gone. This radio is definitely available for inspection. This is a frequent occurrence on most any trip at any time multiple times per trip. This is definitely a safety hazard, if traveling in heavy traffic and unfamiliar places.
Sunroof leaking into front driver & passenger pillars with airbags. Dealership quotes $6k to fix, but they didn’t know where / how it’s leaking!! There are no drain lines in this model, so it’s just a leak into the air bags plain and simple. This is a manufacturer issue- if no drain lines / weep holes, then why do you have to replace a $6k sunroof to fix an $50 seal / gasket? Very Unsat. Others are having the same issue. Saw 13 others with similar or same issue on NHTSA website…Toyota dealer was charging me $1,000 to look at it and tell me , yeah, there is a leak! Thats why I brought it to you! This is the panoramic sunroof model. Very unsafe!
Last December my airbag light came on. I took it to Minot Chrysler Center and Toyota Center and they told me the wires for the airbag under the drivers seat were frayed and needed to be replaced. They also had to replace the harness because they said that too was not working. I had it fixed. Three weeks ago the light went off I made an appointment right away and today they told me it was the same issue and had to replace the wires on the passenger side. I called Toyota and they told me it was up to the discretion of the tech. I called the tech at the Chrysler Center and she told me that they couldn’t do that because they would have to file a report and then deal with Toyota. I was not happy with that response and I said oh so you are telling me that’s too much work and I am on my own. I just ended up paying for it twice now. The drivers side was $594.00 and today’s charges were $485.00. This is a safety issue and should be addressed
The engine is consuming oil at an alarming rate. Didn’t reach my normal 5000 miles for an oil change and the oil stick was bone dry. Its put me and my family at risk because its the main reason the car is driving. No it has not been reproduced. No. Yes there was a warning lamp almost a year ago when it first happened where the engine burned most of the oil leaving nothing in the engine.
On 10/24/22, I was stopped in traffic at the lower end of a hill. This was in Arlington, TX on Lamar St. near Collins traveling east. Although I was using my brakes as we were at a red light, the car started accelerating forward. It would not stop with further brake usage or trying to put the car into park position. I hit the car in front of me gently. Not seeing any damage, and because the other driver did not feel the impact, I did not report the incident to the insurance company. I do not know if it was a brake problem or other problem. I recently purchased the car after my Toyota Camry was totaled at the end of July 2022. However, that car had a similar problem in another accident that was reported to my Allstate agent.
Extremely uncomfortable drivers side and passenger headrests, causing my head and neck to be pushed forward. This causes me back and neck pain, pushing you in a position to have chronic neck/back pain and very bad posture. I’ve seen many complaints online, including many newer makes and models. It sounds like the new feature is supposed to reduce whiplash, in the chance of an accident, but if people take their headrests off or flip them backwards then it’s a bad design. I am 5 feet 5 inches tall, and I’ve heard of this affecting others of a similar height, please consider redesigning
The contact owns a 2015 Toyota Venza. The contact received notification of NHTSA Campaign Number: 21V257000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Toyota Venza. The contact received notification of NHTSA Campaign Number: 21V257000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and referred the contact to NHTSA. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Toyota Venza. The contact stated that a drunk driver hit her vehicle on the driver's side while stopped at a stoplight. The contact stated that the airbags did not deploy upon impact. The contact was taken to the hospital and was treated for her injuries. The front seat passenger sustained shoulder injuries. A police report was filed at the scene. The whereabouts of the other driver were unknown. The vehicle was initially towed from the scene to an independent tow yard and then to an independent body shop where the vehicle was repaired. The contact recently received a recall notice for NHTSA Campaign Number: 21V257000(AIR BAGS) which she linked to her failure. The dealer nor the manufacturer have yet to be notified of the failure. The failure mileage was approximately 92,000.
HOOD IS STUCK CLOSE. IT HAS HAPPENED AT LEAST 3 TIMES. POSSIBLE PROBLEM IS LATCH. THE VEHICLE IS STATIONARY AND ENGINE NOT RUNNING PARKED IN GARAGE.
DRIVING DOWN THE HIGHWAY AND COMING TO A STOP SIGN THERE WAS A SUDDEN EXPLOSION...IT SOUNDED LIKE A TIRE EXPLODED BUT LOUDER. I STOPPED AT THE STOP SIGN AND GOT OUT OF MY CAR AND WALKED AROUND THE VEHICLE FOR A BUSTED TIRE, BUT THEN I SAW THAT MY SUNROOF WAS CONTINUING TO CRACK...THE SUNROOF HAD EXPLODED. I WALKED TO THE VEHICLE THAT HAD STOPPED BEHIND ME AND ASKED THEM IF THEY HAD SEEN ANYTHING HIT MY CAR AND THEY SAID NO. MY SUNROOF CONTINUED TO SHATTER AS I DROVE HOME. FRIGHTENING SITUATION! TOYOTA NEEDS TO RECALL THEIR SUNROOFS BECAUSE I'VE SEEN SEVERAL ON THIS SITE AS HAVING EXPERIENCED THIS SAME PROBLEM.
THE RADIO NAVIGATION SYSTEM JUST TURNS OFF AND RESETS FOR NO APPARENT REASON IT DOES IT ST ANYTIME ANYWHERE ANY SPEED. IT WILL JUST STOP AND RESTART AND IF YOUR USING NAVIGATION YOU LOOSE YOUR DESTINATION, SO YOU HAVE THE INSTINCT TO TRY AND RE INPUT YOUR TRAVEL LOCATION WHICH CAUSES YOU TO NOT WATCH THE ROAD. IT HAPPENS ALMOST EVERY TIME I DRIVE THE CAR.
FORWARD SLIDING SUNROOF EXPLODED AND STARTED DISINTEGRATING WHILE TRAVELING ON INTERSTATE 93. NOTHING CAME OFF THE HIGHWAY OR FROM ANY OTHER VEHICLE TO CAUSE THIS. THE VEHICLE WAS IN MOTION APPROX 70 MPH DRIVING STRAIGHT. WEATHER WAS CLEAR, SUNNY AND COLD, ABOUT 29 DEGREES.
SUNROOF EXPLODED INTO MILLIONS OF PIECES WHILE IN THE CLOSED POSITION WHILE THE VEHICLE WAS TRAVELING ON THE INTERSTATE HIGHWAY IN MEMPHIS, ON JULY 19, 2018. THERE WAS A VERY LOUD BANG THAT SCARED THE DRIVER CAUSING HER TO ALMOST LOSE CONTROL OF THE VEHICLE. THERE WAS NO EVIDENCE OF AN OBJECT STRIKING THE SUNROOF OR THE VEHICLE AROUND THIS TIME. SINCE THE BOTTOM SUN SHIELD WAS CLOSED, NO GLASS ENTERED THE VEHICLE
TL* THE CONTACT OWNS A 2015 TOYOTA VENZA. WHILE THE CONTACT'S VEHICLE WAS STOPPED, IT WAS REAR ENDED BY ANOTHER VEHICLE DRIVING APPROXIMATELY 55 MPH. DUE TO THE IMPACT, THE DRIVER'S SEAT MOVED FORWARD AND THEN BACKWARDS INTO THE REAR SEATS. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND SENT A REPRESENTATIVE TO INSPECT THE VEHICLE. THE FIELD INSPECTOR STATED THAT THE DRIVER'S SEAT WAS STILL OPERATING PROPERLY. THE FAILURE MILEAGE WAS 30,000.
TAKATA RECALL, DRIVER SEAT FRAM NEED TO REPLACED, WHEN I REPORT THIS PROBLEM IS AROUND 35.000. MILE BUT THE SERVICE ADVISER AT DEALER DO NOT IN WRIGHTING RECORD THEY LET THIS ISSUE GO OVER MILEGE WARRANTY, 36.000. SO NOW TOYOTA COMPANNY IS AGREE TO OFFER A 60% FOR THE REPLACE PRICE I HAVE TO PAY $756.64+TAX, I ASK TOYOTA TO TAKE FULL RESPONSIBLE FOR REPLACE THE DRIVER SEAT,
STRONG ROTTEN EGG SMELL IN THE CABIN UPON HARD ACCELERATION.
I TURNED FROM A STOP ON A CITY STREET INTO A SMALL PARKING LOT. WHILE BRAKING IN THE PARKING LOT, THE VEHICLE ACCELARATED. I HIT THE BRAKES HARDER AND THE VEHICLE WENT FASTER, JUMPING THE CONCRETE BUMPER, ONLY STOPPING WHEN I HIT A PARKED CAR.
TL* THE CONTACT OWNS A 2015 TOYOTA VENZA. THE CONTACT STATED THAT THE REAR BRAKES VIBRATED AND THEN SEIZED WHILE DRIVING VARIOUS SPEEDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GOSCH TOYOTA (LOCATED AT 350 CARRIAGE CIR, HEMET, CA 92545, (951) 808-3134) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Showing 1–20 of 25 complaints
The 2015 Toyota Venza has 1 recall recorded by NHTSA.
NHTSA has received 27 owner-reported complaints for the 2015 Toyota Venza.
The 2015 Toyota Venza received an overall safety rating of 5 out of 5 stars from NHTSA.
The most commonly reported complaint categories for the 2015 Toyota Venza are unknown or other (7 reports), air bags (5 reports), seats (3 reports).
Yes. NHTSA has 1 recall on record for the 2015 Toyota Venza. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
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This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.