2003 Volkswagen Beetle Complaint Log

TL*THE CONTACT OWNS A 2003 VOLKWAGEN BEETLE WHICH WAS PURCHASED IN 2008. WHILE DRIVING APPROXIMATELY 45 MPH AND ACCELERATING OR SHIFTING GEARS, THE VEHICLE WOULD ACT AS IF IT WAS GOING TO STALL AND BEGAN TO SHAKE VIOLENTLY. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT AT A COSTS OF OVER $6,000 AT THE OWNER'S EXPENSE. NO REPAIRS WERE MADE TO DATE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 100,000.

MY COMPLAINT CONCERN OUR VW BEETLE AIRBAG CRASH SENSOR BACK IN JANUARY 2008 I RECEIVED A EMAIL FROM SAFETY ENGINEER STEVE CHAN REGARDING A INVESTIGATION WHICH SEVERAL SIMILAR COMPLAINTS HAD BEEN FILED WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMIN REGARDING THE SAME MATTER. THERE WAS A RECALL ON THESE SENSORS. WE DID HAVE OUR REPLACE ON OUR 2003 VW BEETLE WHICH WE GOT REIMBURSTMENT. HOWEVER NOW, AGAIN THE SAME (FRONT) CRASH AIRBAG SENSOR HAVE WENT OUT (FAIL) AGAIN. OUR VEHICLE IS BEEN SERVICE AT MURRITEIA VW SERVICE ADVISOR STEVE (951) 894-6555 EXT 1358 DUE TO CONSIST FAILURE OF THIS MANUFACTURER PART. I FEAR THAT MY LIFE IS IN DANGER EVERY TIME I DRIVE OUR VW BEETLE VEHICLE. I FEEL THIS GREAT BIG SAFETY ISSUE. *TR

NEAR-MISS BUT NO TRAFFIC COLLISION DUE TO UNEXPECTED JERKINESS, LOSS OF POWER TRANSFER TO DRIVE WHEELS, WITH ASSOCIATED REVVING OF ENGINE OF 2003 VW NEW BEETLE CONVERTIBLE WITH AUTOMATIC TRANSMISSION, WHILE I TRIED ENTERING TRAFFIC STREAM ON A BUSY STREET. SYMPTOMS WERE INTERMITTENT FOR 9 MONTHS; NOW PRESENT WHENEVER VEHICLE WARMED UP AFTER 3 MILES DRIVING; VEHICLE NOT USED FOR PAST 9 MO. VOLKSWAGEN DEALER ADVISES "REPLACE TRANSMISSION". VALVE BODY FAILURE IN 6-SPEED TIPTRONIC (AISIN-WARNER 09G) AUTOMATIC TRANSMISSION CAUSES HARD UPSHIFTS AND DOWNSHIFTS AND LAPSES IN POWER TRANSFER, RESULTING IN UNSAFE SITUATIONS WHEN MERGING ONTO FREEWAY OR INTO HEAVY TRAFFIC, FOR EXAMPLE. THE 6 ELECTRICALLY CONTROLLED VALVES AND ASSOCIATED SOLENOIDS IN THIS TRANSMISSION GRADUALLY WEAR OUT, TYPICALLY SOON AFTER THE VOLKSWAGEN 5-YEAR, 60000-MILE POWERTRAIN WARRANTY EXPIRES. THE PROBLEM IS TRACEABLE TO DEFECTIVE DESIGN OF THE COMBINATION OF ALUMINUM VALVE BORES, SHIFT VALVES WHICH CAUSE WEAR IN THE BORES, FAULTY SOLENOIDS, AND SHIFT PROGRAMMING WHICH RELIES ON FREQUENT ELECTRICALLY ACTIVATED MOVEMENT OF THE VALVES TO MODULATE AND PRODUCE SMOOTH SHIFTS BETWEEN GEARS. THE CONSEQUENCE OF CONTINUING TO DRIVE THE CAR CAN BE COMPLETE TRANSMISSION FAILURE, WHICH MAY OCCUR UNEXPECTEDLY AND PLACE THE DRIVER IN A DANGEROUS SITUATION IF UNABLE TO PULL OFF THE ROADWAY, OR IF FAILURE OCCURS WHILE ATTEMPTING TO MERGE OR EXECUTE NORMAL DRIVING MANEUVERS. IN MY CASE, THE TRANSMISSION OPERATES WELL FOR THE FIRST 3 MILES, BUT NOT WHEN WARMED UP. VOLKSWAGEN OF AMERICA ANNOUNCED A WARRANTY EXTENSION ON THE "VALVE BODY ONLY" FOR THE 09G MODEL TRANSMISSIONS, FOR A SPECIFIC 7 YEARS FROM VEHICLE-IN-SERVICE DATE OR 100,000 MILES, WHICHEVER OCCURS FIRST. I WILL HAVE THE VALVE BODY REPLACED BY AN INDEPENDENT TRANSMISSION SHOP, USING GENUINE VW PARTS, AS VWOFA HAS DECLINED TO REPAIR MY TRANSMISSION OR REPLACE IT COMPLETELY UNLESS I AM WILLING TO PAY FOR A NEW TRANSMISSION. THE USED PARTS WILL BE SAVED. *TR

THIS IS MY SECOND COMPLAINT TO SAFERCAR.GOV AND I HAVEN'T RECEIVED ANY CONTACT FROM ANYONE ON THIS MATTER. ALL I WANT IS FOR MY AIR BAG SYSTEM TO BE FIXED FOR FREE BY VW IN STOCKTON CA. MY AIRBAG LIGHT IS ON FOR THE FOURTH TIME IN FOUR YEARS THAT I HAVE HAD THE 03 VW BEETLE CONVERTIBLE AND EVERY TIME, VW HAS FOUND THAT THE SENSOR IS AT FAULT. NOW THIS TIME, VW WANTS TO CHARGE ME 678.00 TO FIX IT. THERE IS NO RECALL ON THIS. IT IS 00003 CONTROL MODULE DEFECTIVE. I AM EXTREMELY ANGRY THAT THEY WILL NOT FIX THIS KNOWING THAT THIS IS THE FOURTH TIME THAT THE AIR BAG LIGHT CAME ON. VW KNOWS THAT MY AIRBAG LIGHT COMES ON AND THEY SUPPOSEDLY FIX THE SENSORS FREE OF CHARGE EACH TIME, BUT THIS TIME, THEY WILL NOT. THEY NEED TO MAKE A RECALL ON THIS THING. IM SICK AND TIRED OF HAVING TO HAVE MY CAR SERVICED OVER A LIGHT. PLEASE HELP ME. *TR

1) I DRIVED MY CAR AND THE AIR BAG LIGHT CAME ON IN MARCH 2007. THE FOLLOWING THREE TIMES THE AIR BAG LIGHT CAME ON, WAS WHEN I WOULD START MY CAR UP. 2) MARCH 2007-FIRST TIME AIR BAG LIGHT COMES ON:HAMMER LANE VW CHARGED ME FOR THE DIAGNOSIS. DECEMBER 2007-AIR BAG LIGHT ON AGAIN:ELK GROVE VW DID NOT CHARGE ME JAN 2008-AIR BAG LIGHT ON AGAIN:ELK GROVE VW DID NOT CHARGE ME JUNE 2008-AIR BAG LIGHT ON AGAIN:ELK GROVE VW DID NOT CHARGE ME SEPTEMBER 2009-AIR BAG LIGHT ON AGAIN:ELK GROVE VW WANTS TO CHARGE ME 230.00 FOR LABOR AND 678.63 FOR PARTS TO FIX AIR BAG LIGHT AND KERRY FROM VW STATES THAT THIS HAS NOTHING TO DO WITH THE RECALL. THE SELF DIAGNOSIS PROTOCOL SAYS 00003 CONTROL MODULE DEFECTIVE AND 00532 SUPPLY VOLTAGE LOWER LIMIT NOT REACHED SPORADIC. THE SOFTWARE PART NUMBER IS 6Q0909605E 3)BOB FROM BOB'S GERMAN AUTO REPAIR REPLACED AIR BAG SENSOR PASS SIDE FRONT THE FIRST TIME. SECOND TIME: ELK GROVE REPLACED AND REPLACED SEAT BELT DRIVERSIDE AND RESET FAULTS. THIRD TIME:ELK GROVE VW REPLACED SENSOR IN PASSENGER SIDE SEAT. FOURTH TIME: I DECLINED SERVICE FROM ELK GROVE VW AND THEY CHARGED ME 115.00 FOR THE DIAGNOSIS. I DON'T THINK THAT THIS IS FAIR AND I SHOULDN'T HAVE TO GO THROUGH ALL OF THIS HASSLE AND PAY UNFAIR FEES WHEN THERE IS RECALLS ON THIS BEETLES ALL OF THE TIME. IM YOUNG AND I AM GOING TO COLLEGE. I DON'T HAVE THE TIME AND THE MONEY TO GO THROUGH ALL OF THIS. *TR

2003 VOLKSWAGEN BEETLE--ELECTRICAL PROBLEM ENGINE COMPARTMENT FUSEBOX MELTED DUE TO A SHORT. THE CAR WAS MAINTAINED. IT JUST PASSED INSPECTION 2 WEEKS BEFORE MELTDOWN. THE BATTERY WAS CHECKED AS WELL. NO WARNING OR DASH LIGHTS INDICATING A PROBLEM. THE CAR WAS NEARLY NOT POSSIBLE TO START IN RECENT HOT HUMID WEATHER. I TOOK IT TO A GARAGE AND THEY FOUND THE MELTED FUSEBOX. THIS HAS TO BE CHANGED ASAP BECAUSE IT COULD AFFECT THE CAR'S COMPUTER AND THEY AREN'T SURE ABOUT THE ALTERNATOR YET AS IT WAS HAVING A HARD TIME STARTING THE CAR. THIS REPAIR IS GOING TO COST ME $400.00 OUT OF POCKET SO FAR. IF THIS IS A DESIGN FLAW BY VW WHICH CAUSES DAMAGE BECAUSE THEY DON'T PROTECT THE ENGINE FUSE BOX OR ANY RELATED WIRING FROM HEAT FROM THE BATTERY, THERE SHOULD BE A RECALL. I NOTICED A SIMILAR POST FROM HOUSTON, TEXAS ON THIS SITE. MY CAR SEEMS TO BE AMONG SEVERAL WHICH HAVE HAD THIS PROBLEM. THE MILEAGE OF THIS VEHICLE IS 66,417. *TR

OVER THE LAST MONTH OR TWO MY WIFE'S 2003 VW BEETLE CONVERTIBLE HAS HAD SOME ISSUES WITH THE MANUAL TRANSMISSION THAT PROGRESSIVELY HAVE GOTTEN WORSE. DEALER SAYS TRANS IS BAD WITH ONLY 120K MILES. TRANS IS NON SERVICEABLE AND WOULD NEED TO BE REPLACED. WHEN ACCELERATING OR DECELERATING TRANS SLAMS BETWEEN GEARS MAKING CAR UNDRIVABLE. DEALER WANTS $6500 TO REPLACE. FORUMS ON THE INTERNET CLAIM THIS HAS BEEN AN ISSUE FOR YEARS AND VW IS NOT DOING SQUAT ABOUT IT. $6500 TO FIX A '!@#$% TRANSMISSION IS RIDICULOUS. WHEN WILL THERE BE A RECALL. THIS IS UNSAFE! *TR

I HAVE 2003 VOLKSWAGEN NEW BEETLE AND THE TRANSMISSION HAS GONE BAD ONCE ALREADY AND WAS REPLACED BY A NEW ONE...BUT THE TRANNY HAS GONE BAD AGAIN JUST AFTER 35,000 MILES AFTER THE NEW TRANNY WAS REPLACED...ITS REALLY SCARY DRIVING THAT CAR BECAUSE YOU NEVER KNOW WHEN ITS GOING TO SKIP...IT RUNS WELL FOR A WHILE THEN IT JUST STARTS SKIPPING GEARS...WE HAVE CHANGE THE TRANNY FLUID ABOUT 3 TIMES AND NOTHING HAS WORKED OUT...ITS GOING TO COST ME $1,700 TO FIX....I THINK VW SHOULD HAVE A RECALL ON NEW BEETLES TO REPLACE THE TRANSMISSIONS... *TR

VW NEW BEETLES HAVE A SUSCEPTIBILITY TO CONSTANT AIRBAG LIGHT COMING ON DUE TO POOR QUALITY WIRING UNDER THE SEAT AND IN THE SEAT BELT HARNESS. VOLKSWAGEN OF AMERICAN DOES NOT WANT TO TAKE RESPONSIBILITY FOR THE POOR QUALITY WORKMANSHIP. PARTS ARE TOO EXPANSIVE AND ONLY A DEALER ITEM. THERE ARE A LOT OF VW BEETLE OWNERS OUT THERE THAT HAVE THE SOME PROBLEM WITH THE AIR BAG LIGHT. *TR

REAR WINDOW IS DETACHING FROM CONVERTIBLE TOP CREATING OPEN SPACE INTO CAR, RAIN ENTRY AND POOR VISIBILITY THRU REAR VIEW MIRROR WHEN WATER IS COMING IN. FABRIC SHRINKING BACK FROM GLASS. CANNOT BE RE GLUED. WE HAVE BEEN ADVISED THE ENTIRE TOP MUST BE REPLACED. RESEARCHING THIS ON THE INTERNET AS WELL AS WITH A COMPANY THAT REPLACES CONVERTIBLE TOPS EVIDENTLY HIS IS COMMON ON THE 2003 MODEL. THE REAR CONVERTIBLE TOP WINDOW STARTED FALLING OUT LATE 2008. I BOUGHT THIS CAR NEW AND THE WARRANTY HAS EXPIRED. TOO MANY SAFETY CONCERNS DRIVING IN BAD WEATHER. *TR

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN NEW BEETLE CONVERTIBLE. THE CONTACT STATED THAT THE VEHICLE JERKED WHEN SHE CHANGED GEARS. THE FAILURE PROGRESSED OVER TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED WHICH WAS DONE AT THAT TIME. THE CONTACT ALSO STATED THAT BOTH THE FRONT WINDOW REGULATOR MOTORS FAILED; THE VEHICLE WAS REPAIRED AT A LOCAL REPAIR SHOP. THE DOOR LOCK ACTUATORS FAILED AND WERE REPAIRED AT A REPAIR SHOP. THE AIR BAG LIGHT ILLUMINATED AND THE CONTACT WAS INFORMED THAT THE AIR BAG SENSOR HAD FAILED. THE VEHICLE WAS BEING REPAIRED. THE REAR WINDSHIELD WAS BEGINNING TO DETACH FROM THE STRUCTURE OF THE VEHICLE. THE FAILURE MILEAGE WAS 75,347 AND THE CURRENT MILEAGE WAS 93,800.

I HAVE A 2003 VOLKSWAGEN BEETLE CONVERTIBLE. THE BACK WINDOW OF THE CONVERTIBLE TOP IS COMING APART FROM THE CLOTH TOP. I HAVE READ ONLINE SEVERAL POSTS OF MANY CONSUMERS HAVING THIS SAME ISSUE IN THE SAME MAKE AND MODEL VEHICLE. THIS MAY BE RELATED TO A DEFECT IN THE GLUE OR SEALING THEY USE TO HOLD THE WINDOW IN PLACE.MY CONCERN IS THE BACK WINDOW MAY FALL OUT WHILE DRIVING OR EVEN FALL INTO THE BACKSEAT ONTO SOMEONE CAUSING SEVER INJURIES. *TR

WITH ONLY 64000 MILES ON THE CAR, MY 2003 VW NEW BEETLE CONVERTIBLE'S MANUAL TRANSMISSION LET GO AND SOMETHING TORE A 3/4" BY 2" HOLE IN THE BELL HOUSING. LUCKILY, THIS DID NOT HAPPEN ON THE OPEN ROAD. THE RESULTING GUSH OF TRANNY FLUID COULD HAVE CAUSED MAJOR PROBLEMS. *TR

REAR WINDOW IS DEATTACHING FROM CONVERTIBLE TOP CREATING OPEN SPACE INTO CAR. FABRIC SHRINKING BACK FROM GLASS. HEADLINER DEATTACHED FROM INSIDE WINDOWS EVEN THOUGH CLIPS HAD ALREADY BEEN REPLACED. $1850 FOR NEW TOP PER DEALER PLUS 6-8 HOURS FOR LABOR AT $98 AN HOUR.GLASS CANNOT BE RE GLUED ..WHOLE TOP MUST BE REPLACED. VWOA CUSTOMER CARE CONTACTED MANY TIMES AND WAS TOLD SORRY YOU ARE OVER WARRANTY. MANY MANY PEOPLE ON LINE REPORTING SAME PROBLEM ON THE 2003 MODEL. VWOA NOT INTERESTED IN CHECKING INTO THE PROBLEM ONLY REPEATING THAT I AM OUT OF WARRANTY. WHAT HAPPENS IF IT FALLS OUT WHILE DRIVING..OR FALLS IN TO THE BACKSEAT AND HITS PASSENGER OR GOD FORBID SOMEONE WITH A BABYSEAT BACK THERE. VWOA WAS NOT INTERESTED IN THE PROBLEM JUST IN LETTING ME KNOW THAT THERE WAS NO RECALL AND IT IS NOT COVERED. THERE IS NOTHING ELSE WRONG WITH THE TOP IT IS A DEFECT IN THE HEAT SEAL OR ADHESIVE HOLDING THE WINDOW IN PLACE. I HAVE ALSO HAD THE SAME WINDOW PROBLEMS AS THE OTHER COMPLAINTS ON THE SITE BUT WAS STILL UNDER WARRANTY AT THE TIME. HOWEVER ,FROM MY INTERNET SEARCH IT SEEMS THAT THE REAR CONVERTIBLE TOP WINDOW STARTED FALLING OUT STARTING FOR MOST IN 2008. I BOUGHT THIS CAR IN 04 AND CAN'T BELIEVE I CANT EVEN DRIVE IT SAFELY EVEN THOUGH I'M STILL MAKING PAYMENTS ON IT WITHOUT MAKING A $3000 REPAIR. *TR

SOMETHING NEEDS TO BE DONE ASAP TO MAKE VOLKSWAGEN RESPONSIBLE FOR THE 2003 BEETLE CONVERTIBLE DOORS AND WINDOW PROBLEMS. I PURCHASED THIS VEHICLE IN 2003 WITH LESS THAT 10 MILES ON IT SINCE THEN I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE WITH MOST OF THE PROBLEM BEING WITH THE DOORS AND WINDOWS. THE DRIVERSIDE DOOR HINGES BROKE OFF AND ALL OF MY WINDOWS REGULATORS/MOTORS HAVE BEEN REPAIRED MULTIPLE TIMES AND HAVE BEEN REPLACED ONCE. TODAY TOPS THE CAKE WHEN MY PASSENGER SIDE REAR WINDOW WOULD NOT ROLL UP!! NOW WITH THE REGULATORS JUST BEING REPLACED IN 2006 THIS SHOULD NOT HAPPEN!!! AFTER READING EVERYONE ELSE'S COMPLAINTS THIS IS OBVIOUSLY AN ONGOING PROBLEM THE GOVERNMENT NEEDS TO STEP IN AND HOLD VOLKSWAGEN RESPONSIBLE!! I DID NOT PAY THE AMOUNT I DID FOR A NEW VEHICLE TO HAVE PROBLEMS LIKE THIS. I HAVE OWNED OTHER TYPES OF CARS AND NEVER HAD PROBLEMS LIKE THIS. IF THERE IS AN ATTORNEY READING THIS I WOULD BE HAPPY TO FILE A CLASS ACTION LAWSUIT AND I'M SURE THERE ARE OTHER OWNERS THAT FEEL THE SAME!!! *TR

2003 VW NEW BEETLE TRANSMISSION VALVE BODY. ROUGH SHIFTING UP AND DOWN. 1ST AND 2ND.. COULD NOT BE DRIVEN SAFLEY. I HAD TO HAVE IT REPAIRED AT AAMCO. VW IS RUFUSING TO REIMBURSE ME. 4K +. *TR

THE DOOR HINGES ON MY DRIVERS' SIDE 2003 VOLKSWAGEN CONVERTIBLE BEETLE HAS BROKEN FOR THE SECOND TIME. VOLKS OF AMERICA AND VW OCONNOR IN AUGUSTA MAINE ARE VERY UNHELPFUL. THIS HAS BEEN AN ON GOING PROBLEM SINCE I HAVE HAD THE VEHICLE FOUR YEARS AND TURNS OUT BEFORE I OWNED THE VEHICLE. I WENT TO GET INTO MY CAR ON SAT 6/6/09 AND MY DOOR HINGE SNAPPED AND THE DOOR IS ABOUT TO FALL OFF. NOW MY ALARM SYSTEM WILL NOT GO ON. SOMEONE NEED TO FIX MY CAR. *TR

REAR WINDOW WILL NOT OPEN OR CLOSE. *TR

1. MY AIRBAG LIGHT IN MY CAR CAME ON. 2. I TOOK IT TO A REPAIR SHOP THAT FOUND THE SEATBELT SENSOR HAD GONE BAD THUS CAUSING THE AIRBAG LIGHT TO COME ON AND THE AIRBAGS WOULD NOT DEPLOY IN THE CASE OF AN ACCIDENT. 3. THE SEATBELT WAS REPLACED SO THAT THE SENSOR WOULD AGAIN BE WORKING CORRECTLY AND THE AIRBAGS WOULD BE DEPLOYED IN THE CASE OF AN ACCIDENT. AS THE SEATBELT MECHANISM WAS WORKING FINE, BUT JUST A TINY SENSOR ON THE SEATBELT ARM WENT BAD, IT CAUSED MY AIRBAGS TO BE DEACTIVATED. THERE SHOULD BE A LIFETIME WARRANTY ON SUCH SAFETY PARTS SUCH THAT THERE IS NEVER A FAILURE TO DEPLOY AIRBAGS OR AN ISSUE WITH SEATBELTS. THE AUTO REPAIR EMPLOYEES SAID THEY HAVE REPLACED HUNDREDS OF THESE SEATBELTS IN VWS FOR THE VERY SAME REASON I HAD. *TR

THE PLASTIC WINDOW IS SEPARATING FROM THE CLOTH TOP OF MY CONVERTIBLE VW. ALSO, THE HEADLIGHTS ARE CONSTANTLY BLOWING BULBS AND THE SENSOR LIGHT OF THE PASSENGER SIDE AIRBAG STAYS ON. AFTER FIXING THE LIGHT ONE TIME, THE DEALERSHIP MECHANICS SAID IT WAS THE SEATBELT CONNECTOR PROBLEM. THEY JUST WANT MONEY, MONEY , MONEY AND I AM STUCK WITH A VOLKSWAGEN THAT IS NOT FUNCTIONAL FOR DAILY USE. *TR

I HAVE A 2003 VW BEETLE THAT ONLY HAS 46,000 MILES ON IT. THE PASSENGER SIDE BACK WINDOW WILL NOT COME UP. BEFORE I TOOK MY BEETLE TO THE DEALERSHIP TO BE FIXED, I RESEARCHED THIS PROBLEM ON THE INTERNET AND FOUND THAT THIS IS A KNOWN ISSUE WITH VW BEETLES. THERE WAS A CLASS ACTION SUIT BROUGHT BY THE LAW FIRM OF STUEVE SIEGEL HANSON IN WHICH VW AGREED TO (1) REIMBURSE ALL EXPENSES INCURRED BY VW OWNERS IN THE PAST RELATED TO REPLACING THE DEFECTIVE WINDOW REGULATORS, (2) INSTALL A REDESIGNED METAL WINDOW REGULATOR REPLACING ANY FAILED WINDOW REGULATORS (WHICH USED PLASTIC COMPONENTS) UNDER AN EXTENDED WARRANTY, (3) EXTEND THE WARRANTY FOR ALL FOUR WINDOW REGULATORS AT ISSUE TO 7 YEARS FROM THE DATE OF THE CAR PURCHASE INCLUDING 1999-2003 MODEL YEAR VW GOLF, GTI AND JETTA AND 1998-2003 MODEL YEAR VW BEETLE. HOWEVER, WHEN I SPOKE WITH VW ABOUT THIS AGREEMENT, THEY STATED THAT MY VW 2003 NEW BEETLE WAS NOT INCLUDED IN THIS SETTLEMENT BECAUSE IT WAS A CONVERTIBLE. MY CAR'S WINDOW REGULATORS ARE DEMONSTRATING THE EXACT FAILURE AS THESE VEHICLES. IT IS UNSETTLING TO DRIVE A CAR EXPECTING A WINDOW TO FALL DOWN INTO THE TRACKS AT ANYTIME - ESPECIALLY IF IT IS DURING THE WINTER, RAINING, ETC. THIS DEFECT, IN MY OPINION, IS A SAFETY ISSUE. ALSO IT IS UNSETTLING THAT VOLKSWAGEN OF AMERICA DOES NOT HAVE A COMPANY-WIDE POLICY CONCERNING THE REIMBURSEMENT FOR THIS REPAIR NOR HAS INSTITUTED A RECALL TO REPAIR THIS DEFECT. THERE ARE MANY HORROR STORIES OF WINDOWS FAILING AND CARS BEING OUT OF SERVICE FOR MONTHS WHILE BACKORDERED PARTS ARRIVE. I WANT VOLKSWAGEN TO COVER THE FULL COST TO REPAIR ANY DEFECTIVE WINDOW REGARDLESS OF WARRANTY STATUS. ADDITIONALLY, VW SHOULD BE PRO-ACTIVE AND ISSUE A RECALL. THIS RECALL WOULD IMPROVE VOLKSWAGEN'S CUSTOMER SERVICE RATINGS BY GREATLY DECREASING THE FRUSTRATION AND INCONVENIENCE CAUSED BY SUCH FAILURES. THE LACK OF A RECALL GIVES THE IMPRESSION VW IS PROFITING FROM THE REPAIRS OF THIS DEFECT, INSTEAD OF TAKING ACTION. *TR

MY DRIVERS SIDE WINDOW WILL NOT GO UP AND TO FIX IT WILL COST OVER 800 DOLLARS. SEVERAL OTHER PEOPLE HAVE COMPLAINED ABOUT THE SAME THING. PLEASE DO SOMETHING BECAUSE I CANNOT AFFORD TO PAY THERE PRICE AGAIN IT HAS HAPPENED BEFORE. *TR

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN BEETLE. WHILE DRIVING AT ANY SPEED, THE CONTACT NOTICED THAT THE VEHICLE WOULD SURGE AND JERK FORWARD AND SHIFT HARD BETWEEN GEARS. THE DEALER ADVISED THE CONTACT TO HAVE THE TRANSMISSION REPLACED. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC; HOWEVER, HE WAS UNABLE TO DUPLICATE THE FAILURE. THE CURRENT MILEAGE IS 79,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATED 05/05/11*LJ UPDATED 05/13/11

THE WINDOW REGULATORS/MOTORS IN MY 2003 NEW BEETLE CONVERTIBLE HAVE ALL BROKEN. THE FRONT PASSENGER BROKE TWICE. THE BACK PASSENGER IS NOW BROKEN AND I CAN'T AFFORD TO FIX IT. IT IS SPRING IN CHICAGO AND RAINY. NOW I CAN'T DRIVE THE CAR. THE LAST TIME, THE FRONT AND BACK DRIVER'S SIDE WINDOWS BROKE. MY DEALER HELPED ME WITH THE COST SINCE VWOA WOULD NOT LISTEN. I THINK I SHOULD BE REIMBURSED FOR THE LAST REPAIR AND GET THE NEW REPAIR DONE AND PAID FOR BY VWOA. READING THE CHATS AND THE COMPLAINTS HERE TELL ME THIS IS A KNOWN PROBLEM. I ALSO WAS TOLD BY VWOA THAT THE RECALL DID NOT COVER THE BEETLE CONVERTIBLES. WHAT A LOOPHOLE! IF OWNERS DRIVE THE CARS REGULARLY AND DON'T BABY THE WINDOWS, THEY BREAK. MY KIDS' FRIENDS WON'T SHUT THE DOORS BECAUSE THEY ARE AFRAID THE WINDOWS WILL BREAK. PLEASE FORCE VWOA TO PAY FOR THESE REPAIRS! *TR

AIRBAG LIGHT ALWAYS ON EVEN AFTER THE 6 SECOND RULE THAT THE MANUAL EXPLAINS. *TR

MY COMPLAINT IS ON THE 2003 NEW BEETLE CONVERTIBLE REAR WINDOW REGULATOR. THE WINDOW IS DOWN AND WILL NOT ROLL UP. I TOOK MY CAR INTO FIX THE BACK DRIVERS SIDE WINDOW, AND GOT A QUOTE OF $880 FOR EACH WINDOW. WHY IS VWOA MAKING CONSUMERS PAY FOR REPAIRS ON THEIR CARS WHEN IT IS OBVIOUSLY A DESIGN FLAW? I HAVE READ NUMEROUS WEBSITES AND THEY WERE FULL OF PEOPLE JUST LIKE ME THAT GET STUCK WITH A BILL FROM VW FOR SOMETHING THAT THEY SHOULD BE COVERING. IS THERE ANY TYPE OF CLASS ACTION HAPPENING ABOUT THIS? OR POSSIBLY A RECALL? THANK YOU! *TR

VW NEW BEETLE,2003, WITH ONLY 75,000 MILES THE TRANSMISSION FAILED. I WAS ON THE HIGHWAY, RAMPING UP AND THE CAR WAS STUCK IN 3RD GEAR. ITS AN AUTOMATIC. I WASN'T ABLE TO DOWN SHIFT. I HAD TO COAST OVER TO THE SIDE OF THE HIGHWAY. THE DEALERSHIP DECIDED I NEEDED A NEW TRANSMISSION. LUCKILY I WAS 13 MILES UNDER MY WARRANTY AND THEY FIXED IT WITHOUT CHARGE. I WANTED YOU TO KNOW THIS BECAUSE I SEE MANY OTHER OWNERS HAVING THE SAME PROBLEM. I COULD HAVE BEEN IN AN ACCIDENT BECAUSE OF THIS PROBLEM. *TR

LIKE ALMOST ALL 2005 VW NEW BEETLES WITH AUTOMATIC TRANSMISSIONS, MINE (AFTER WARMING UP) SHIFTS VERY HARD BOTH UP AND DOWN THE GEARS AND REVS UP BETWEEN GEARS. OCCASIONALLY IT HANGS UP IN THIRD GEAR UNTIL IT SITS AND COOLS DOWN FOR SEVERAL HOURS. I HAVE HAD IT FAIL ON MULTIPLE LANE HIGHWAYS CAUSING ME TO BECOME TRAPPED BETWEEN LANES. THIS TRANSMISSION IS FAILING IN MOST IF NOT ALL VW BEETLES AND IS VERY DANGEROUS. JUST DO AN INTERNET SEARCH FOR "NEW BEETLE TRANSMISSION FAILURE" AND YOU'LL SEE HOW PERVASIVE IT IS. MY BEETLE BEGAN GIVING PROBLEMS AT 45,000 MILES. *TR

AIR BAG LIGHT CAME ON. I HAVE DONE A LOT OF RESEARCH ON THE INTERNET AND I HAVE FOUND ALOT OF PEOPLE HAVE HAD THE SAME PROBLEM WITH VW NEW BEETLE. I FEEL THAT THIS COULD BE A MAJOR PROBLEM DUE TO THE FACT THAT WHILE THIS LIGHT IS ON THE AIR BAGS WILL NOT WORK IN CASE OF AN ACCIDENT. THIS IS A MAJOR SAFETY ISSUE. *TR

CAR WILL NOT START. ENGINE NOT RECEIVING FUEL. FUEL PUMP, SENDER, RELAY, & FUSES ARE NOW BEING REPLACED FOR THE THIRD TIME WITHIN 3 WEEKS TIME. DEALER WILL NOT WARRANTY PARTS EVEN THOUGH THEY HAVE ACKNOWLEDGED 10 OR 12 OTHER INCIDENTS WITHIN THE LAST COUPLE OF WEEKS. FOREIGN CAR MECHANIC AND INDEPENDENT TOW TRUCK DRIVERS HAVE ALSO REPORTED KNOWLEDGE OF OTHER INSTANCES OF THE SAME SITUATION IN THIS AREA. REPAIR COSTS HAVE ALREADY EXCEEDED $800. NOT INCLUDING TOWING THE VEHICLE ON 3 SEPARATE OCCASIONS. CONCERNS ARE RELATED TO FUEL SAFETY ISSUE AND MAYBE RELATED TO 2003 VW PASSAT FUEL PUMP RECALLS. *TR

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN NEW BEETLE CONVERTIBLE. ON DECEMBER 19, 2008, THE CONTACT'S VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THE MECHANIC STATED THAT THE RELAY WAS MALFUNCTIONING. ALL THE COMPONENTS ATTACHED TO THE RELAY FAILURE WERE REPAIRED, BUT THE VEHICLE STILL WOULD NOT START. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO AN INTERNATIONAL CENTER FOR MORE INFORMATION AND THEY STATED THAT THE FUEL PUMP WAS THE CAUSE OF THE FAILURE. THE CONTACT SPENT OVER $800 REPAIRING THE FUEL PUMP THREE TIMES. THE FAILURE STILL PERSISTS. HIS LAST RESORT WAS TO HAVE THE DEALER REPAIR THE FUEL PUMP; HOWEVER, THE PARTS WOULD NOT BE UNDER WARRANTY. THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 59,968.

2003 VW BEETLE SHIFTS SO VERY HARD BETWEEN 2ND, 3RD AND 4TH GEAR IT FEELS LIKE THE CAR IS GOING TO BREAK. TOOK TO DEALERSHIP TO PERFORM A DIAGNOSTIC. THEY SAID IT WAS THE TRANSMISSION GASKET. I REPLACED IT, PROBLEM STILL EXISTS. DRIVER'S SIDE WINDOW ROLLS DOWN ON ITS OWN. PASSENGER SIDE WINDOW HITS THE TOP (WHEN PUTTING IT UP) THEN ROLLS DOWN. DEALERSHIP SAYS THIS IS A SAFETY FEATURE. *TR

MY COMPLAINT IS ON THE 2003 NEW BEETLE CONVERTIBLE REAR WINDOW REGULATOR. I HAVE REPLACED THE REAR LEFT, AND RIGHT WINDOW 3 TIMES, ALL 3 UNDER WARRANTY. NOW, I TOOK MY CAR INTO FIX THE BACK RIGHT, AND DRIVERS SIDE WINDOW, AND GOT A QUOTE OF $480 FOR EACH WINDOW. WHY IS VWOA MAKING CONSUMERS PAY FOR REPAIRS ON THEIR CARS WHEN IT IS OBVIOUSLY A DESIGN FLAW? I HAVE READ NUMEROUS WEBSITES AND THEY WERE FULL OF PEOPLE JUST LIKE ME THAT GET STUCK WITH A BILL FROM VW FOR SOMETHING THAT THEY SHOULD BE COVERING. IS THERE ANY TYPE OF CLASS ACTION HAPPENING ABOUT THIS? OR POSSIBLY A RECALL? THANK YOU! *TR

CAR BOUGH USED FROM VS DEALERSHIP ON 7/31/2006. BEEN IN FOR CHECK ENGINE LIGHT 4TIMES, AIRBAG LIGHT 3 TIMES, A/C BROKE ONCE, WINDOWS WOULD NOT ROLL UP ONCE, NEEDED NEW ROTORS ONCE, RATTLING UNDER HOOD ONCE, BATTERY DIED TWO DAYS AFTER I BOUGHT IT AND I HAD TO TOW IT BACK TO VW. CAR JERKS WHEN GOING OUT OF FIRST GEAR-I TOLD VW THIS REPEATEDLY AND THEY ONLY TRIED TO FIX IT AFTER THE WARRANTY WAS UP. THEY TOLD ME IT WOULD BE $700 TO FIX. ON 12/9/2008 MY CAR WOULD NOT GO OUT OF FIRST GEAR WHILE I WAS DRIVING IT. IT HAD TO BE TOWED TO MY HOUSE AND HAS NOT BEEN DRIVEN SINCE. I HAVE HAD NOTHING BUT PROBLEMS OUT OF THIS CAR. I CAN NOT PUT ANYMORE MONEY INTO IT. WHEN THE WARRANTY WENT UP, ALL OF THE SUDDEN EVERYTHING STARTED GOING WRONG. I REQUESTED PRIOR INFORMATION FROM THE VW DEALERSHIP ABOUT THE OTHER OWNER BEFORE ME. I FEEL THAT THIS CAR WAS DOCTORED SO THAT I WOULD BUY IT AND THEN IT STARTED FALLING APART. *TR

WINDOW SWITCHES/REGULATORS ON 2003 NEW BEETLE CONVERTIBLE CONTINUE TO FAIL WHICH THEN DOES NOT ALLOW THE WINDOWS TO GO UP OR DOWN. ONE OF MY REAR-SEAT QUARTER WINDOWS JUST FELL INTO THE WINDOW SLOT AND I COULDN'T GET IT BACK UP. WINDOWS THAT DO NOT CLOSE ALL THE WAY ARE SAFETY ISSUES. *TR

2003 VW BEETLE AIR BAG LIGHT CAME ON AND STAYS ON, WILL NOT GO OFF. VEHICLE HAS NEVER BEEN INVOLVED IN AN ACCIDENT. NHTSA CAMPAIGN ID NUMBER 08V178000, INVESTIGATION PE08-012, NHTSA ACTION NUMBER PE08012 LISTS MODEL YEAS 2003-2005 HOWEVER, 2003 MODEL WITH THIS VIN NUMBER NOT LISTED. BELIEVE TO BE SAME PROBLEM. *TR

2003 VW BEETLE AIR BAG LIGHT CAME ON AND STAYS ON, WILL NOT GO OFF. VEHICLE HAS NEVER BEEN INVOLVED IN AN ACCIDENT. NHTSA CAMPAIGN ID NUMBER 08V178000, INVESTIGATION PE08-012, NHTSA ACTION NUMBER PE08012 LISTS MODEL YEAS 2003-2005 HOWEVER, 2003 MODEL WITH THIS VIN NUMBER NOT LISTED. BELIEVE TO BE SAME PROBLEM. *TR

TRANSMISSION FAILED TO SHIFT INTO MANUAL FROM AUTOMATIC WHILE STOPPED. IT WAS INTERMITTENT AND AT ABOUT 58,000 FAILURE IS PERMANENT AND NO LONGER IS USABLE. *TR

2003 BEETLE CONVERTIBLE RIGHT SIDE WINDOW WILL NOT ROLL UP OR DOWN. *TR

AIR BAG LIGHT IS ON. THE LEFT FRONT SEAT BELT BUCKLE IS THE CAUSE OF THE LIGHT BEING ON. APPARENTLY THE SENSOR IN THE BUCKLE IS DEFECTIVE. *TR

THE PASSENGER SIDE REAR WINDOW WENT DOWN 1/2 WAY THEN STOPPED. I TRIED TO ROLE IT BACK UP AND IT DROPPED DOWN AND WOULD NOT COME UP OR DOWN. THEN THE TOP WOULD NOT GO DOWN AND THE RIGHT WING FLAP FROZE OPEN. I WAS TOLD THAT IT WOULD COST 300.00 TO GO IN AND THE PART WOULD COST 3-5 HUNDRED FOR THE PART. I WAS TOLD THAT THIS HAPPENED QUIT OFTEN ON THE 2003 VW CONV. IF THAT IS THE CASE, IF THIS IS SUCH A WIDE SPREAD AND INHERENT PROBLEM, WHY HAS VW NOT BEEN FORCED TO RECALL AND FIX THIS PROBLEM. WOULD THIS COME UNDER THE LEMON LAW AS IT IS A RECURRING PROBLEM THAT CANNOT BE PERMENANTLY REPAIRED. I UNDERSTAND THAT LATER MODELS WERE GIVEN EXTENDED WARRANTIES TO COMPENSATE FOR THE PROBLEMS. I WILL NEVER TRUST VW DEALERSHIPS OR PRODUCTS AGAIN. *TR

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN BEETLE. WHILE DRIVING APPROXIMATELY 70 MPH ON NORMAL ROAD CONDITIONS, THE OIL PRESSURE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FAILURE WAS RELATED TO OIL SLUDGE AND THE SENDING UNIT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 99,600 AND CURRENT MILEAGE WAS 100,000. 4/01/09 *NJ THERE WAS SLUDGE IN THE OIL PAN AND THE CHECK ENGINE LIGHT STAYED ON CONSTANTLY. UPDATED 04/06/09. *JB

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN NEW BEETLE. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION BEGAN TO DOWN SHIFT CONTINUOUSLY INTO LOWER GEARS. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED TO THE CONTACT THAT THE TRANSMISSION VALVE BODY WAS FAULTY. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED TWO YEARS LATER. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND WAS UNABLE TO PROVIDE FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN NEW BEETLE CONVERTIBLE. WHEN THE CONTACT OPENED THE DOOR, THE WINDOW WOULD NOT OPERATE CORRECTLY AND WOULD ROLL DOWN APPROXIMATELY HALF AN INCH. ONCE THE WINDOW WAS ROLLED DOWN, THERE WAS NO WAY TO ROLL THE WINDOW BACK UP. THE DEALER STATED THAT THE ELECTRONICS THAT CONTROL THE WINDOW FAILED AND THE ENTIRE WINDOW OPERATING SYSTEM NEEDED TO BE REPLACED, INCLUDING ALL FOUR REGULATORS, MOTOR, AND ALL THE RELATED COMPONENTS. THE DEALER STATED THAT THE REPAIRS WOULD COST $1,400. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 60,000.

SINCE SEPTEMBER 22, 2008, THE OIL LIGHT HAS BEEN COMING ON, FIRST INTERMITTENTLY AND THEN CONSTANTLY, FOLLOWED BY BUZZING SOUND. THE VW SERVICE REPAIR REPLACED A CLOGGED OIL PUMP WHICH THEY STATED WOULD FIX THE PROBLEM. OCTOBER 6, THE OIL LIGHT CAME ON-REPLACED OIL PRESSURE SENSOR AND OIL FILTER.. ON OCTOBER 17, 2008 THE OIL LIGHT CAME ON AGAIN - VW SERVICE KEPT THE CAR TO TEST DRIVE UNTIL OCTOBER 20 AT WHICH TIME THEY REPLACED THE OIL PUMP. OCTOBER 22, 2008 THE OIL LIGHT CAME BACK ON- VW SERVICE REQUESTED TO KEEP THE CAR BECAUSE THEY NEEDED TO CALL VW HEADQUARTERS TO TRY TO DETERMINE THE CAUSE OF THE OIL LIGHT CONSTANTLY COMING ON. ON NOVEMBER 3, VW SERVICE STATED THEY DID NOT KNOW WHAT THE PROBLEM WAS, HOWEVER, SUGGESTED REPLACING THE ENGINE, AT THE OWNERS EXPENSE. IN REVIEWING INFORMATION ON VARIOUS DISCUSSION BOARDS, THE 1.8T ENGINE THAT IS IN THE VW NEW BEETLE IS THE SAME ENGINE THAT CAUSED SIMILAR ISSUES WITH THE OIL LIGHT IN THE PASSAT AND THE AUDI. IN CONVERSATION WITH VW CUSTOMER CARE (1-800-822-8987), THEY INDICATED THERE ARE NO COMPLAINTS RE NEW BEETLE AND THE 1.8T ENGINE AND STATED THE OIL PAN SIZE IS DIFFERENT. IT IS UNREASONABLE TO EXPECT THAT AN ENGINE WITH 55,000 MILES AND 5 YEARS OLD , AND THAT HAS BEEN MAINTAINED ACCORDING TO THE SERVICE MANUAL WOULD NEED REPLACING---AT THE OWNERS EXPENSE. THE SCARY PART IS THE SERVICE DEPARTMENT CANNOT GUARANTEE THAT REPLACING THE ENGINE WOULD FIX THE OIL LIGHT ISSUE. *TR

I HAVE A TRANSAXEL ON MY 2003 BEETLE CONV. THAT HAS A SETTING FOR MANUAL SHIFT OR AUTO. I CAN NO LONGER SHIFT TO THE MANUAL SETTING. AT FIRST IT WOULD ALLOW ME TO SHIFT INTO MANUAL IF I STOPPED THEN, I HAD TO TURN THE ENGINE OFF AND SHIFT QUICKLY FROM PARK TO MANUAL. NOW, NOTHING. THEY TOLD ME I WOULD HAVE TO HAVE A NEW TRANSAXEL INSTALLED. I HAVE DRIVEN OLDER VW FOR 20 YEARS, NOW I WILL NEVER BUY ANOTHER VW PRODUCT OF ANY KIND. *TR

AIR BAGS LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TWO TIMES ON NOV 15,2005 CAUSE:00591 LT SIDE BELT SWITCH IT WAS REPLACED. ON DEC/12/ 20007 THE TEST DIAGNOSTIC AND CONFIRM FAULT COD 00591,DRIVERS SEAT BELT SWITCH FAULTY. ESTIMATE FORE SERVICE $472.00 I HAD TO DECLINED .IF THEY REPLACED IT TWO YEARS AGO IT SHOULDN'T HAVE THE SAME PROBLEM. *TR

2003 VW BEETLE CONVERTIBLE REAR WINDOW REGULATOR FAILURE WITH APPROX 23,000 MILES ON CAR. BOTH REAR WINDOWS REGULATORS HAVE FAILED IN THE PAST YEAR ALLOWING THE REAR WINDOWS TO FALL DOWN INTO THE CAR WITH A VERY LOUD NOISE WHICH COULD EASILY DISTRACT THE DRIVER. ONCE IT HAS FALLEN DOWN IT CANNOT BE RAISED AND COULD CAUSE PROBLEMS IN A VERY COLD OR HOT ENVIRONMENT. VW HAS EXTENDED THE WARRANTY ON THE FRONT WINDOWS BUT HAS DONE NOTHING ABOUT THE REAR WINDOW FAILURES. *TR

TL*THE CONTACT OWNS A 2003 VOLKSWAGEN NEW BEETLE CONVERTIBLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S DAUGHTER NOTICED SMOKE UNDERNEATH THE DASHBOARD. SHE PULLED THE VEHICLE ONTO THE SIDE OF THE ROAD AND IT IMMEDIATELY BURST INTO FLAMES. THERE WERE NO INJURIES. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 54,000.

TL* THE CONTACT OWNS A 2003 VOLKSWAGEN NEW BEETLE CONVERTIBLE. AFTER EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR WINDOW WAS SEPARATING FROM THE ROOF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE ROOF WOULD NEED TO BE REPLACED. PRIOR TO THE FAILURE, THE CONTACT NOTICED THAT THE ROOF WOULD NOT PROPERLY CLOSE. THE VEHICLE HAD NOT YET BEEN SERVICED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 73,000. UPDATED 06/06/11 *BF UPDATED 12/29/2011 *LN *TR