2009 Volkswagen CC Complaint Log

VW IS AWARE THAT THERE ARE ISSUES WITH MANY OF THEIR CARS FOR VW/AUDI/PORSCHE WHERE THE TIMING CHAIN GIVES PREMATURELY AND NO RECALL HAS BEEN DONE ON THESE VEHICLES. THERE IS A CIVIL LAWSUIT THAT HAS BEEN SETTLED BUT THE PAYOUTS HAVE NOT BEEN DISSEMINATED SINCE IT WAS SETTLED IN 2018. THIS IS A MAJOR CONCERN DUE TO THERE BEING A VAST NUMBER OF MAKES AND MODELS WITH THIS MANUFACTURER YET THEY HAVE YET TO TAKE FULL RESPONSIBILITY FOR THE DEFECTS IN THEIR CALLS. I HAVE A 2009 VW CC THAT I HAVE YET TO RECEIVE ANY REIMBURSEMENT ON COSTS TO REPAIR THIS ISSUE. WHEN I WROTE INTO VW TO ADVISE THEM OF MY PROBLEM AND TO ONLY ASK THAT I BE REIMBURSED FOR THE COSTS OF REPAIR, THEY RESPONDED WITH "SORRY, YOUR WARRANTY HAS EXPIRED." MY CAR WAS IN MOTION MANY TIMES WHILE I WAS ON LONG DISTANCE TRAVEL OR IN THE CITY AND IT STALLED ON ME TWO TIMES WHILE IN MOTION. BOTH TIMES I HAD TO HAVE MY CAR TOWED IN BEFORE I FOUND OUT THE EXACT ISSUE WITH IT. THE LAST TIME I WAS GOING OVER A BRIDGE AND MY CAR WOULD NOT ACCELERATE WHILE IN TRAFFIC GOING AT LEAST 50 MPH.

VEHICLE LOSS OF POWER WHILE IN MOTION, ENGINE STALL AND DRAINED BATTERY.

INTERIOR HEAD LINER CLOTH HAS COME COMPLETELY LOOSE AND OBSCURING LINE OF SIGHT THRU REAR WINDOW. THE CAR IS GARAGE KEPT IT IS 10 YEARS OLD WITH LESS THAN 73K MILES ORIGINAL PURCHASER OWNER. WIFE PULLED IT FROM GARAGE AND AS SHE WAS BACKING THE HEADLINER CLOTH LET GO FROM ROOF MOLDING. I BELIEVE WE ARE NOT THE ONLY ONES EXPERIENCING THIS THE DEALERSHIP SAID THE PARTS HAVE TO BE BACKORDERED DUE TO DEMAND AND HAD STATED THERE WAS ANOTHER CUSTOMER BESIDE OURSELVES WITH THE SAME ISSUE. THIS IS VERY EXPENSIVE TO REPLACE TOTAL COST IS LOOKING TO BE 2K. THE ENTIRE ASSEMBLY IS SO LARGE THAT THE REAR WINDOW HAS TO BE REMOVED TO INSTALL. I BELIEVE SUBSTANDARD ADHESIVES AND OTHER MATERIALS WERE USED IN THE MANUFACTURER OF THIS ITEMS.

THE EPC LIGHT CAME ON WHILE DRIVING. THE CAR SUDDENLY LOST POWER, I KEPT HAVING TO TAKE MY FOOT OFF THE GAS, AND THEN REAPPLY, IT EVENTUALLY GOT UP TO A DECENT SPEED ON THE INTERSTATE, THEN SUDDENLY LOST ALL POWER REGARDLESS OF WHAT I DID. WAS ALMOST HIT BY AN 18 WHEELER. THIS IS THE MOST DANGEROUS AND RIDICULOUS THING TO BUILD A CAR THAT TELLS IT TO SHUT OFF WHEN IT FIRST SENSES A PROBLEM. YOU GUYS ALMOST COST ME MY LIFE!!! THIS IS THE FIRST VW I'VE EVER OWNED AND WAS TOLD I WOULD LOVE IT. WELL, I'VE HAD IT FOR 2 DAY'S AND I CAN TELL YOU IT WON'T STAY AROUND LONG IF THIS CONTINUES TO BE A PROBLEM. ONCE I MANAGED TO GET PULLED OVER I SHUT THE CAR OFF WAITED A MIN OR SO AND RESTARTED IT. THE LIGHT WENT OFF AND THE CAR DROVE LIKE NOTHING EVER HAPPENED. I HAVE TWO SMALL BOYS AND THIS IS A BIG CONCERN FOR ME. I'VE READ POST AFTER POST ABOUT THIS BEING AN ISSUE, THERE HAS TO BE SOMETHING VW CAN FIGURE OUT AS TO WHAT IS THE MAIN CAUSE, AND SURELY THERE SHOULD BE A BYPASS TO KEEP THE CAR FROM JUST SHUTTING OFF WHILE DRIVING.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT THE FUEL PUMP LEAKED AND SPLASHED FUEL AT ALL TIMES. THE CONTACT STATED THAT THE REAR PASSENGER SEAT WAS SOAKED WITH FUEL AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DREYER & REINBOLD VOLKSWAGEN (800-315-2288, LOCATED AT 1301 SOUTH US 31, STE 3, GREENWOOD, IN 46143) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS CRACKED IN MULTIPLE PLACES AND NEEDED TO BE REPLACED. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE AND COULD CATCH FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. ON SEVERAL OCCASIONS, AFTER THE VEHICLE WAS PARKED OVERNIGHT, THE BATTERY BECAME DRAINED AND THE VEHICLE FAILED TO START. THE BATTERY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN INDEPENDENT MECHANIC WAS CONSULTED, BUT WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

RECEIVED A RECALL, I TAKE THE CAR TO LEESBURG VOLKSWAGEN, FOR FUEL PUMP MODULE REPLACEMENT 10/26/2018, YESTERDAY 11/2/2018 DRIVING IN HIGHWAY WITH MY WIFE CAR SUDDENLY SHUTOFF IN THE MIDDLE OF HIGHWAY, I HAD TO TOW MY CAR HOME, FROM THEN CAR NOT START ANY MORE, RECALL DESTROY MY CAR, CAR THAT WAS RUNNING PERFECTLY, "NOW WHO WILL PAY FOR ALL THIS? "ME"?

TIMING CHAIN BROKE AT 115000 MILES. THIS IS BEFORE THE RECOMMENDED CHANGE OF 120,000. VOLKSWAGEN KNOWS OF THE ISSUE, AND DOES NOT OFFER ANY HELP

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TOWED TO NEFTIN VOLKSWAGEN (3550 AUTO MALL DR, WESTLAKE VILLAGE, CA 91362, (805) 497-9404) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 181095815. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 90,000.

I CAN ONLY SAY THAT THE CAR HAS MANY PROBLEMS THAT I CAN LOSE MY LIFE AND I DO NOT HAVE ANSWERS FROM THE MANUFACTURER, I ONLY HAVE TO DEMAND THEM

2009 VOLKSWAGEN CC SPORT TURBO. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR REPLACEMENT OF DEFECTIVE FUEL PUMP CONTROL MODULE. *LD *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER EIGHT MONTHS AGO. THE DEALER (DEAN MCCRARY VOLKSWAGEN, 1525 EAST INTERSTATE 65 SERVICE RD S, SUITE A, MOBILE, AL 36606) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A FAILURE CODE FOR THE FUEL PUMP WAS LOCATED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD REACH OUT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 126,017.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND AND THE VEHICLE LOST POWER. IN ADDITION, THE VEHICLE SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE MECHANIC DID NOT REPAIR THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. THE VEHICLE WAS ABLE TO RESTART AND STALLED AGAIN. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE VEHICLE WAS TOWED TO A LOCAL DEALER (VOLKSWAGEN NORTH SCOTTSDALE, 7001 E CHAUNCEY LN, PHOENIX, AZ 85054, (480) 538-4700) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT DECIDED TO TAKE THE VEHICLE TO A SECOND DEALER (LESUEUR CAR COMPANY, 1109 E CURRY RD, TEMPE, AZ 85281, (855) 450-3922) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS WAITING TO BE REPAIRED. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 45 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE CONTACT WAITED FOR A FEW MINUTES, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. AFTER DRIVING A MILE DOWN THE ROAD, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DEMONTROND VOLKSWAGEN (14101 N FREEWAY, HOUSTON, TX 77090, (281) 872-7200) WHERE IT WAS DIAGNOSED THAT THE RADIATOR HAD A LEAK AND THERE WAS ALSO AN OIL LEAK THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

2009 VW CC, TIMING CHAIN TENSIONER CAUSES TIMING CHAIN TO SLIP... VW REPEATEDLY TOLD ME THE TIMING CHAIN LASTS THE LIFE OF THE CAR AND THERE IS NO MAINTENANCE GUIDELINES FOR THE TIMING CHAIN. THEY FAIL TO ADVISE/DISCLOSE/OR SUGGEST THE TENSIONS SHOULD BE CHECKED AT ANY POINT. I HAVE OWNED THE VEHICLE SINCE 2011 AND HAVE ASKED REPEATEDLY DURING SERVICING FOR TIMING TO BE CHECKED OR IF IT NEEDS TO BE CHECKED AND DEALER NEVER SUGGESTED THAT THE TENSIONERS SHOULD BE CHECKED AS SUPPOSEDLY THE TIMING CHAIN SHOULD LAST LIFE OF THE CAR. I TOOK MY CAR IN TODAY BECAUSE THE CHECK ENGINE LIGHT HAS BEEN ON EVERY SINCE THEY CHANGED THE SPARK PLUGS IN MY CAR AND WAS TOLD IT WILL BE $5300 TO FIX BUT SUGGESTED I JUST GET A NEW MOTOR. WHY BUY A USED MOTOR IF THIS ISSUE CAN HAPPEN AGAIN. VW IS AWARE OF THE TENSIONER FAILURE AND FAILS TO EVEN DISCLOSE TO CONSUMERS THAT THE TENSIONERS SHOULD BE CHECKED IN ANY ROUTINE MAINTENANCE OR PREVENTATIVE MAINTENANCE SCHEDULE. IT IS IMPLICITY STATED THAT THE TIMING CHAIN LASTS THE LIFE OF THE CAR BUT KNOWINGLY AND WILLFULLY FAIL TO DISCLOSE THAT THE OPERABLE PARTS THE CONTROL THE TIMING CHAIN CAN AND DUE FAIL RESULTING IN EXTENSIVE DAMAGE TO THE VEHICLE. MY WAS TAKEN IN FOR ROUTINE MAINTENANCE AND CHECK ENGINE LIGHT WAS ON. IF MY VEHICLE HAD BEEN IN MOTION AND THE TENSIONER FAILS, THE MOTOR WILL IMMEDIATELY FAIL AND COUPD RESULT IN SERIOUS ACCIDENT.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON APRIL 26, 2016. THE CONTACT STATED THAT THE MANUFACTURER INFORMED HIM THAT THE PART WAS UNAVAILABLE FOR THE REPAIR. THE CONTACT WAS CONCERNED THAT THE VEHICLE COULD EXPERIENCE THE FAILURE BEFORE PARTS BECAME AVAILABLE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (VOLKSWAGEN PASADENA, 130 N SIERRA MADRE BLVD, PASADENA, CA 91107), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE), BUT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING BETWEEN 45 AND 65 MPH, THE ELECTRONIC POWER CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST FORWARD MOTION ABILITY. WHILE RESEARCHING THE FAILURE, THE CONTACT BECAME AWARE THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JEFF D'AMBROSIO AUTO GROUP (1221 E LANCASTER AVE, DOWNINGTOWN, PA 19335, (610) 269-9500) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

GAS PUMP DEFECT. THERE IS A RECALL ON THE GASPUMP WITH MANUFACTURER RECALL NUMBER20AE AND NHTSA RECALL NUMBER17V509. TWO WEEKS AGO, AS I WAS DRIVING ON THE MAIN STREET IN OUR CITY, THE CAR JUST STOPPED AND I WAS BLESSED THAT NO CARS WERE FOLLOWING ME. I CANNOT IMAGINE WHAT THE SITUATION WOULD HAVE BEEN. I MAY HAVE BEEN ALIVE WRIITNG THESE LINES. I HAD THE PART CHANGED AND I WAS TOLD TO CONTACT VW USA, WHAT I WAS TOLD WAS I WILL NOT BE REIMBURSED UNTIL THIS RECALL WAS ANNOUNCED OFFICIAL BY NHTSA. THIS IS UNACCEPTABLE. DOES VW OF NHTSA WANT PEOPLE TO LOSE THEIR LIVES SO THAT THIS WOULD BE AN OFFICLA RECALL? I HOPE NHTSA TAKES THIS SERIOUSLY AND IN VW USA'S TERMS, MAKE THIS RECALL OFFICIAL. HOW LONG ARE THEY GOING TO MAKE BEFORE THEY MANUFACTURE UPGARDED PARTS. SUCH AN ATTITUDE IS UNACCEPTABLE. WHICH IS MORE IMPORTANT? HUMAN LIFE OR MONEY?

TIMING CHAIN TENSIONER GAVE OUT ON HIGHWAY. MAJOR DAMAGE TO ENGINE. SAFETY ISSUE ON HIGHWAY.

MY VEHICLE HAS FAILED ON THE HIGHWAY ON TWO OCCASIONS RESULTING IN A LIFE-THREATENING SITUATION. I AM IN POVERTY AND UNABLE TO PURCHASE A NEW VEHICLE TO DRIVE MY DAUGHTER AROUND.

TIMING CHAIN TENSIONER GAVE OUT DURING START UP IN THE GARAGE CAUSING DAMAGE TO VALVES AND EXTENSIVE COSTLY REPAIRS TO THE CYLINDER HEAD. LUCKILY IT DID NOT HAPPENED ON THE HIGHWAY, COULD HAVE COMPLETE LOSS OF STEERING.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DECELERATED AND THEN STALLED. ALSO, THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO PUSH THE VEHICLE INTO A PARKING LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

TAKATA RECALL I TOOK MY CAR IN TO GET MY AIRBAGS REPLACED WITH A NEWER VERSION TO RUSTY WALLCE VOLKSWAGEN NOV.10NTH TODAY MY DRIVER AIRBAG INFLATED AS SOON AS I PARKED IT. THE KEY WAS IN THE IGNITION AND I WAS FAR AWAY FROM ANY OTHER CAR.IM GLAD IM OK BUT THIS COULD HAVE BEEN MUCH WORSE. I AM VERY UPSET THAT THIS HAPPENED. I DRIVE A 2009 VOLKSWAGEN CC. WHAT IS THE PURPOSE OF FIXING A FAULTY RECALL WITH ANOTHER DAMAGED PART.

MY INTAKE MANIFOLD FOR MY 2009 VW CC FAILED UNDER THE EXTENDED WARRANTY AND VW AMERICA REFUSES TO HONOR THIS WARRANTY.

WHILE TRYING TO START THE ENGINE (PARKED) ON COLD WEATHER (APROX. 20F), "STEERING COLUMN LOCK" ASSERTS AND ENGINE SHUTS DOWN. IT HAPPENS ALMOST EVERY TIME, IF OUTSIDE TEMPERATURE IS BELOW ABOUT 35F. I HAVE TO TRY SEVERAL TIMES WITH SLIGHT PRESSURE ON STEERING WHEEL, BEFORE STEERING GETS UNLOCKED.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 30 MPH, A MALFUNCTION WITH THE TIMING CHANGE OCCURRED AND IT CAUSED THE MOTOR TO LOCK UP. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MOTOR FAILED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 40 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE SERVICE AIR BAGS APPEARED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN AIR BAGS RECALL ON NOVEMBER 15, 2017 BY PETE MOORE IMPORTS VOLKSWAGEN IN PENSACOLA, FLORIDA. THE MANUFACTURER WAS NOTIFIED OF THE RECURRENCE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 91,227.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 86,400.

EXPLODING SUNROOF. DRIVING ON THE FREEWAY, I HEAD A SOUND THAT SOUNDED LIKE A GUNSHOT. I LOOKED AROUND AND NOTICED MY SUNSCREEN FOR THE SUNROOF HAD JUMPED OPEN AND SAW A HOLE IN MY SUNROOF AND THE WHOLE THING WAS SHATTERED. I SLOWLY EXITED THE FREEWAY AND DROVE HOME HOLDING THE SUNSCREEN IN PLACE SO AS NOT TO HAVE GLASS FALL ON ME, I CALLED MY INSURANCE COMPANY AND BROUGHT IT TO THE GLASS REPAIR SHOP THEY DESIGNATED FOR REPAIR.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LUJACK LUXURY MOTOR CARS AT (563) 445-4305 (LOCATED AT 3602 N HARRISON ST, DAVENPORT, IA 52806) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED INFORMATION DATED OCTOBER 2017 FROM VOLKSWAGEN OF AMERICA, INC. 3800 HAMLIN ROAD AUBURN HILLS, MI 48326 WITH A RECALL NOTICE FOR MY VEHICLE NHTSA: 17V509 STATING 'UNDER SPECIFIC OPERATING CONDITIONS, AN INTERRUPTION IN THE ELECTRICAL POWER SUPPLY TO THE FUEL PUMP CONTROL MODULE CAN RESULT IN FUEL PUMP FAILURE AND LEAD TO A LOSS OF VEHICLE MOTIVE POWER WHILE DRIVING (VEHICLE STALL). THIS CONDITION CAN ALSO CAUSE THE FUEL PUMP TO RUN CONTINUOUSLY, RESULTING IN A DRAINED VEHICLE BATTERY AND/OR A NO-START CONDITION.' THIS MEANS AN ENGINE CAN STALL WHILE DRIVING AND CAN INCREASE THE RISK OF A VEHICLE CRASH. THIS IS VERY ALARMING TO ME, AND I AM CONCERNED ABOUT MY SAFETY ALONG WITH MY INFANT SON WHO IS A PASSENGER IN MY CAR DAILY. I HAVE CALLED 2 LOCAL VW DEALERSHIPS (DORSCHEL & IDE VOLKSWAGEN) IN ROCHESTER, NY AND HAVE BEEN NOTIFIED MULTIPLE TIMES THAT THERE IS 'NO FIX' AT THE MOMENT. I OWE OVER $10,000 ON THIS VEHICLE CURRENTLY AND HAVE LIMITED INCOME SO I HAVE NO CHOICE BUT TO KEEP THIS VEHICLE AND DRIVE IT. I HAVE HAD MULTIPLE ISSUES WITH THIS CAR AND SEVERAL RECALLS. I HAVE PUT OVER $2,200 IN REPAIRS ON THIS CAR IN THE LAST 4 MONTHS FOR DEFECTIVE SENSORS AND WIRING. THIS NEW RECALL CAN DIRECTLY CAUSE A DEADLY ACCIDENT AND I AM AT A LOST FOR WORDS!

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MICHAEL VOLKSWAGEN IN FRESNO, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE ENGINE STALLED, AS OUTLINED BY THE RECALL NOTIFICATION, ON MORE THAN ONE OCCASION. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. MY CAR CONTINOUSLY STOP WHILE DRIVING. VISITED REPAIR SHOPS TO CHANGE FUEL PUMP IN 2015 AND 09/30/2017 TO CHANGE FUEL PUMP AND THE CONTROL MODULE AFTER THE CAR WENT COMPLETELY DEAD. BATTERY WAS ALSO REPLACE. ON 10/15/2017, I RECEIVED RECALL LETTER FROM THE MANUFACTURER FOR THE SAME ISSUE HAVE BEEN SPENDING MONEY ON. I WOULD LIKE TO GET REFUND FOR THE MONEY I HAVE SPENT. I COULDN'T LOCATE THE RECEIPT FOR THE FIRST REPAIR IN 2015, I WILL CONTACT MEINEKE FOR IT. THANK YOU

BRAKE LIGHT WIRES IN THE TRUCK ARE FRAYING BECAUSE THE WIRE COATING IS TOO STIFF AND FRAYS WHEN THE TRUCK IS OPENED MULTIPLE TIMES. THIS IS A FIRE AND SAFETY ISSUE. THIS IS ON MY 2009 VOLKSWAGEN PASSAT CC. I DO NOT SEE A RECALL ON THIS.

ON SEPTEMBER 16, 2017, MY WIFE WAS DRIVING OUR VOLKSWAGEN CC LUXURY 2009, AND IT LOST POWER WHILE IN MOTION, SHE CRASHED INTO A DRESSER IN OUR GARAGE AND AND DAMAGED THE DRYWALL OF OUR HOME. WE CALLED OUR INSURANCE BECAUSE WE JUST HAD PURCHASED THIS CAR ON LABOR DAY 2017, FROM THE AUDI DEALERSHIP IN LAKELAND, FL, AND DURING THE CLAIM WE FOUND OUT THAT THIS OPEN RECALL HAD NOT BEEN FIXED. SO I CONTACTED THE AUDI DEALERSHIP AND THEY RETRIEVED WITH A PROMISE TO HAVE IT FIXED AT THE VW DEALERSHIP IN LAKE LAND FLORIDA, SINCE THIS WAS THE MANUFACTURERS DEALERSHIP. WELL TODAY I WAS TOLD BY THE AUDI DEALERSHIP THAT THE VW DEALERSHIP LOCATED ON 209 S LAKE PARKER AVENUE, LAKE LAND, FL 33801SAID THE NHTSA WEBSITE RECALL WAS WRONG AND THERE IS NO RECALL FOR THE VEHICLE SO THEY CANNOT FIX A VEHICLE WITHOUT AN ACTIVE RECALL. I EMAILED THE AUDI DEALERSHIP DOCUMENTS FROM YOUR WEBSITE ABOUT THE RECALL AND YET THEY CLAIM THE VW DEALERSHIP WILL NOT FIX THE VEHICLE. I HAVE ATTACHED A COPY OF THE RECALL FROM YOUR WEBSITE, PLEASE LET ME KNOW WHAT MY NEXT STEPS SHOULD BE. MY WIFE AND I HAVE NOT VEHICLE FOR THE LAST WEEK, IT IS NOW WITH THE AUDI DEALERSHIP IN LAKELAND FL. 1RECALLS ASSOCIATED WITH THIS VIN AUG 16,2017 MANUFACTURER RECALL NUMBER20AE NHTSA RECALL NUMBER17V509 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. SAFETY RISK A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY.

PASSENGER OCCUPANT DETECTION SYSTEM IS NOT WORKING CORRECTLY. POSSIBLY AFFECTING PASSENGER AIRBAG DEPLOYMENT.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING AND THE BATTERY INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MIKE HAGGERTY VOLKSWAGEN (8920 S CICERO AVE, OAK LAWN, IL 60453 (708) 425-8989) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP, FUEL PUMP MODULE, AND THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 800-893-5298 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL I HAVE BEEN ISSUED SEVERAL NOTICES OF AIRBAG RECALL FOR MY VOLKSWAGEN. MYSELF AND MY HUSBAND HAVE MADE PHONE CALLS TO THE LOCAL DEALERSHIP AND HAVE BEEN TOLD UNABLE TO REPAIR. RECEIVED ANOTHER NOTICE LAST WEEK AND CONTACTED DELEARSHIO AGAIN. THIS PHONE CALL HAS NOT BEEN RETURNED BUT WAS TOLD BY PERSON ON THE PHONE THAT THE REPAIR WOULD PROBABLY NOT OCCUR DUE TO NO PARTS.

I WAS IN MOTION AT SPEED OVER 60 ON THE HIGHWAY AND LOST CONTROL OF MY VEHICLE. THE ONLY REASON I DIDN'T CRASH WAS BECAUSE THERE WAS NO TRAFFIC. IT SUDDENLY SLOWS DOWN AND STOPS. NO CONTROL IN GAS PEDAL. I TOOK MY CAR TO THE CERRITOS DEARLERSHIP AND WAS TOLD MY CAR WAS OUT OF WARRANTY. I TOOK IT TO ANOTHER DEALER TO FIX AND IT WAS OVER $2000. IT WAS FUEL PUMP CONTROL MODULE. MY DAUGHTER HAD THE SAME CAR AND ISSUE BUT SHE TRADED HER CAR FOR ANOTHER BRAND.

WE RECEIVED A LETTER FROM VW EARLIER THIS WEEK THAT OUR AIR BAG WAS NOW IN LINE TO BE REPLACED BUT WHEN WE CONTACTED THE DEALERSHIP, THEY SAID THEY DID NOT HAVE THE PARTS. WHAT IS GOING ON WITH THIS? I HAVE ALSO CALLED VW OF AMERICA HEADQUARTERS AND AM CURRENTLY ON HOLD!

TAKATA RECALL. VOLKSWAGEN OF OAKLAND IN OAKLAND CA. REFUSED TO REPLACE MY AIRBAG. I DROPPED MY CAR OFF ON 4/05/2017 AND WHEN IT WAS RETURNED TO ME, I WAS TOLD THAT THEY WERE NOT GOING TO CORRECT THE AIRBAG PROBLEM IN MY CAR UNTIL AFTER JUNE. I CONTACTED VW HEADQUARTERS AND WAS TOLD THAT THE DEALER SHOULD HAVE REPAIRED MY CAR BECAUSE MY CAR WAS ON THE LIST TO BE REPAIRED. I WAS ACTING ON A LETTER THAT I RECEIVED IN LATE APRIL FROM VW ADVISING ME TO TAKE MY CAR INTO THE NEAREST DEALER TO HAVE MY AIRBAG REPAIRED.

TAKATA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (GREEN TOYOTA IN SPRINGFIELD, IL) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. STILL NO REMEDY FOR VEHICLE DEFICIENCY. AIRBAG FIX NEEDED ASAP!

TAKATA RECALL HAS NOT BEEN RESOLVED, "NO REMEDY AVAILABLE" CITED. THE REMEDY: REPLACE THE AIRBAG! THIS SHOULD NOT TAKE MONTHS OR YEARS, I AM DRIVING TENS OF THOUSANDS OF MILES AT THE WHEEL OF A GUILLOTINE IN THE MEANTIME. YOU SHOULD REQUIRE VW TO SUPPLY LOANER CARS. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.