NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2022 Volkswagen ID.4. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
During a recent trip to Oregon, my Volkswagen ID.4 experienced a critical failure of both the interior and exterior lighting systems, including the headlights and emergency lights. Initially, upon returning from a walk, I found the lights were on despite the vehicle being locked and not in the "Auto" mode as I had left them. Locking and unlocking the vehicle did not resolve the issue. When I entered the vehicle, a warning light indicating a malfunction in the lighting system appeared on the dashboard, and subsequently, all lights stopped functioning entirely. This malfunction posed a significant safety risk to both myself and other road users, as the failure occurred during a time when proper lighting was essential for visibility and safety, potentially leading to a dangerous situation, especially as it was almost evening. The problem has not been reproduced or confirmed by a dealer or independent service center at this time. The vehicle has not been inspected by the manufacturer, police, insurance representatives, or other relevant parties, although a video recording of the incident is available for review and is attached to the report in the PDF file. Prior to the failure, there were no warning lamps, messages, or other symptoms indicating a potential issue. However, during the incident, a warning light for a lighting system malfunction appeared on the dashboard.
Driver side door unlocked unprompted. It happened when I was turning at low speed into a parking garage. No force was applied to the door.
I am writing to report two concerning safety issues with my vehicle: Repeated Door Clicking During Car Wash: On multiple occasions while driving through an automatic car wash, I have noticed that the car doors repeatedly click, as if attempting to unlock or open. This erratic behavior occurs despite no input from the driver or passengers, raising concerns about the vehicle’s electrical system and its reliability under normal operating conditions. Speedometer Malfunction: More critically, the instrument panel, including the speedometer, has gone completely black while driving. The panel remains non-functional for 5-10 minutes before rebooting on its own, leaving me unable to see my speed or other critical driving information during this period. This issue poses a significant risk to my safety as well as the safety of others on the road. Both issues are unpredictable and have occurred multiple times, making the vehicle unsafe under certain conditions. I kindly request your assistance in investigating these problems to ensure that no further safety hazards arise.
Oct 9th 23 - My wife pulled into the office parking lot , and as she braked after parking the car. Post braking suddenly she realized the car was morning forward and it hit the car parked in front of her slot. The car being driven in the B mode , so it could recharge. The front bumper and grill were damaged incurring a loss of $ 6,972.76. Fortunately did ot cause ay bodily injury to either me or other people in the parking lot. June 6th 24 - I pulled into the grocery store parking lot, and as i braked and parked the car, i noticed the very same phenomenon , after stopping suddenly i realize that the car went over the curb of the parking lot, hit the car parked next to me and then jumped to the otherside of the road and i had to steer into the next parking lot. Again causing severe damage to my car as well as the car parked next to me. Fortunately there was nobody walking in the parking lot, or no other car that was entering the parking lot, for as the car jumped the curb it could lead to a very fatal accident.
The contact owns a 2022 Volkswagen ID.4. The contact stated that while driving at an undisclosed speed, the charging indicator message displayed on the instrument panel, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle continued to indicate that it was connected to a charging station and being charged, preventing the vehicle from restarting. The charging warning light was illuminated. The vehicle was towed to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but informed the contact that assistance could not be provided because the dealer was unable to duplicate the failure. The failure mileage was 34,000.
The window is going down when I am trying to close the window. somehow the car is trigerring pinch protection on daily uses and keep opening the window down ! I have video i want to share but i cannot upload videos here
There are 2 recalls on my vehicle that have been out there for many months with no resolution or updates from VW. 1 involves all screens locking up or going blank. the other involves the door opening on it's own. both are serious safety concerns
My complaint is that VW has not fixed a recall in a timely manner. I am writing in reference to recall number 24v344. This is a software recall that was initiated almost 4 months ago and has not been addressed. This diminishes the value of the vehicle and makes it unusable for my purposes. In addition, there is a second new recall for #24V651. This is the second time there have been issues with the door handles and possible water ingress. There was a previous recall on this issue which required inspection by the dealer and my vehicle was not affected. VW has had plenty of time to address this issue since the same issue was present on the last recall. I use this vehicle in a rental business with Turo. I am unable to rent a vehicle with any open recalls.
While driving on highway, the driver side door opened with no user input. This happened twice. Once before the handle water ingress recall, and another incidence after the first recall was fixed. Apparently, it did not address problem. The door continues to pop open while the car is moving at high speed unexpected.
The Marin Volkswagen dealer informs me that the JX4 electric drive motor, control electronics 2 and high voltage control module on my 2023 Volkswagen ID.4 all failed and need to be replaced. I am informed that a Volkswagen field representative went out to the Marin dealership and confirmed the necessity of these repairs. On [XXX], 2024, I was driving in the fast lane of [XXX] at a speed of somewhere between 65 /70 miles per hour when I heard a loud "pop" sound and a warning appeared on my dashboard indicating a system failure and warning me to immediately pull over. I had lost all motor power and had to use whatever remaining momentum I had to immediately get over to the right hand shoulder in rush hour traffic. Mine and the safety of all other drivers in the area were compromised because I could have been rear-ended at high speed if I had instead hit my brakes and lost momentum in getting over to the shoulder. I was lucky to have reacted in the manner that I did in maintaining my remaining momentum. There was a very minimal shoulder available for me to pull off on. A Marin County sheriff was able to pull up behind me with flashing lights to warn drivers in the right lane to steer clear and avoid my vehicle. I had the vehicle towed to the nearest VW dealership. I had charged the car at an Electrify America station in San Francisco about an hour prior to the incident and the car had sufficient battery power (approx. 80%). I had no prior indicators that there was any problem with the vehicle. At the time of the incident, I had previously received all software updates and had the 30K maintenance service on [XXX], 2023 at Dirito Bros. Volkswagen in Walnut Creek, CA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This is a repetitive intermittent issue. The ACC will engage without any command to do so. I have been to the dealer several times, but they have not been able to duplicate the issue. Because I never know when this will occur, I drive with caution. When I realize this is happening, of course I brake, and the ACC disengages as it should. These incidents are somewhat hazardous, as I am expecting to slow down, and I don't. I am certain that I do NOT in any way engage the ACC or press the "set" button on my steering wheel.
The contact owns a 2022 Volkswagen ID.4. The contact stated while driving at approximately 50 MPH, the instrument panel turned off and was completely black. The contact stated that the driver assistance systems and the speedometer were unavailable. The vehicle was taken to the dealer where the failure was not duplicated. The vehicle was not repaired. The failure recurred and the vehicle was taken to the same dealer; however, the failure was not duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 24,000.
No forward collisions warning prior crash. No emergency braking as the car can't sense the car in front. No post automatic braking after initial impact to prevent second damage like Volkswagen advertised.
All is sudden I hear clicking noice from doors that make scary to drive the car with Kids. Couple of times it unlocked the rear passenger door. I had to to pull over to close and move. It’s been 2 years there are no software updates and center console struck, not responsive , some times reboot automatically, some times we need to force restart and rear camera doesn’t appear.
Despite multiple recalls, VW is unable to address door handle problem where doors sporadically will not open from inside or outside. I have gone to the dealership multiple times to report the problem and they are not able to address. This is a real concern in case of an accident where passengers would not be able to get out of the car. Dealer is
[XXX] morning around 6.30 am I am traveling on [XXX] East bound about 1 mile past [XXX] and 1 mile west of [XXX] North Exit, driving on left most lane at about 65 MPH, Vehicle experienced a bump as it might have hit something on road. After that there was sound from vehicle and I pulled out to the shoulder. When checked found that passenger rear tire was flat. Vehicle towed to Discount Tire facility in Schaumburg IL by AAA. What I found is the tire was badly damaged all around and feel it is a quality issue as I drove 14,517 miles only on that tire and the way damage is shown in pictures is very bad. Request to take up with Manufacturer for remedy. Tire size 255/50 R19 107T INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The car has now 3 times over the last year suddenly lurched forward while braking and pulling into a parking spot. The first time it went over a curb and into a yard. We thought it could be a mistake, but my wife, driving, has never had an accident in 40 years driving. Happened again, and we thought maybe it had something to do with cruise control and hepatic sensitive buttons. But we keep that system off unless we are on the highway. This time it lurched forward but she managed to get it to stop just as it touched the parked car in front. No damage. Foot was on the brake as coming to a stop. This car should not be allowed on the road.
The contact owns a 2022 Volkswagen ID.4. The contact stated that there was a message to update the software displayed. The contact stated that while driving at slow speeds, the vehicle came to a complete stop. While driving at various speeds, the camera and the infotainment screen were inoperable. The vehicle failed to start as needed. While the vehicle was idling, all the doors were locked, with the contact holding a key fob. The vehicle was taken to the local dealer, where it was diagnosed and determined that the sensor needed to be replaced. The vehicle was repaired, but the failure recurred. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electric System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 5,000. VIN tool confirms parts not available.
I was driving my car (Vehicle 2, Volkswagen) southbound [XXX] , south of La Cumbre, in the #1 lane, at approximately 65 miles per hour at adaptive cruise control. I observed Vehicle 1 traveling in the #2 lane when Vehicle 1 veered into lane #1. Adaptive cruise control failed to recognize the object in my lane. It failed to reduced the speed, it failed to initiate automatic brake system, and it failed to warned the driver of the object. I collided with the front right side of his vehicle. After the crash Party 2 drove to the median shoulder and a waited CHP arrival. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The passenger door opened on its while the car was coming to a stop. Then a few other occasions same issue. The vehicle had the recall completed and the issues still persist with the car. I did record on a separate incident when the wheel was engaged in reverse where the door opens couple times by itself.
CAr failed to move - twice. Taken to dealership twice. Dealership refuses to acknowledge ana address problem, even though online forums reveal that this is a common problem.
While driving to work at 6:45AM, on a secondary road with the vehicle in "B" mode and the main cruise control switch active, but not on, I approached an intersection and was attempting to use the vehicle's regenerative braking. My right foot was off the gas and gently resting on the brake peddle. This is when I felt the car suddenly accelerate. I immediately pressed the break peddle which slowed the car appropriately, but not to a complete stop. I released the break at which point the car re-accelerated. I immediately reapplied the break and came to a complete stop. There was a car in front of me and if I had not reacted so quickly it's possible I would have run into that vehicle. After these two episodes I immediately pulled off the road into a parking lot and got out of the car to do a visual inspection. After seeing nothing wrong I proceeded to drive to work without incident making sure the cruise control main switch was deactivated. The car is waiting inspection by the local dealership and available for inspection. The problem has never reoccured. No warning lamps nor messages present prior to or during the incident.
The contact owns a 2022 Volkswagen ID.4. The contact stated that the vehicle was hard to charge. The vehicle failed to charge after placing on the charger. There was an abnormal burning smell detected. While driving 60-70 MPH, the screen became inoperable. While driving, the screen went blank but then illuminated as designed. The contact rebooted the computer and the computer reset. There were no warning lights illuminated. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (Structure) and 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer suggested to the contact that an electrician check the house. The electrician confirmed the electrical outlets were working as designed. The failure mileage was approximately 10,000. VIN tool confirms parts not available.
On two separate occasions the VW ID4 screens have gone blank (main display and heads up display). While the car continued to steer, we lost all indication of speed, navigation, heating, and air conditioning. The pictures we have (unable to attach via this webpage), proves the display does not come back up during driving. Further, holding down the on-off power switch by the steering column or the on-off switch in the main display greater than 10 secs when the car was parked did not reboot or perform a soft reset of the display system.
Vehicle stopped in traffic in exit lane of freeway with a line of other vehicles. Driver at-fault was traveling at freeway speeds of 65+ mph and veered into the line of vehicles waiting to exit. Our ID4 had 4 passengers, adult driver, adult passenger, and two children in rear seat, all wearing seatbelts. The seatbelt of the rear passenger's side failed resulting in child hitting their head on headrest in front of them as well as the side window and post. Moderate injuries occurred and child is recovering. None of the others in the vehicle were injured. Likely failure is pretensioner of seatbelt. Currently in the accident investigation with insurance and the component has not been inspected at this time but certainly will be.
Tires (Bridgestones) on this car prematurely disintegrate. Specifically the outer edge of the front tires are the worse. This defect is found consistently on 2021 and especially of 2022 cars made in Germany. Examples of these complaints are numerous and can be found all over car owner forums. The dealers will not help resolve and in fact usually say the tire is ‘safe’, even though chunks are falling off the tire. VW will say they don’t guarantee tires, even though they are aware the tires on these cars are defective and start falling apart at 5-8K miles. There is no recourse for us the customer than to purchase new tires at our expense. VW and the dealers are not taking the matter seriously, the worse part is misinforming people the tires are okay.
Child lock faulting resulting in imprisonment of rear occupants. No vehicle warnings documented from vehicle. This is a sporadic issue where the rear passengers become locked within the vehicle using the interior door release, the exterior door release (handle) remains operable. After multiple attempts unlocking the vehicle, as well as disengaging or cycling the child lock, from the driver controls, the rear passengers remained locked within the vehicle. I'm not sure how often this is occuring as we rarely have rear passengers. But when we do, it's usually a coin flip dealing with this situation. I have video documentation of the most recent evet (10/14/2023) where both rear doors remained locked regardless of my actions with the driver control settings. It was only after multiple cycle attempts between the child lock and door lock before the rear passengers could escape. I have few intentions in using the child lock from the driver position, however, the ID4 touch sensitive buttons are prone to accidental activation, usually by a gentle brushing of the area. Regardless if I intentionally, or accidentally, activated the child locks, they should deactivate when the driver commands it. This assuming the issue is instigated by intentional, or accidental, child lock activation. I haven't noticed a trend yet. No vehicle warnings associated with the doors. Dealer hasn't been notified about this particular issue yet, they are currently working with VW on another issue associated with cellular connectivity. The SOS function, among other voice connectivity functions, are completely inoperative at the moment.
Brand new Volkswagen electric vehicle model ID.4 Pro AWD delivered to us in July 2022 after order was placed in summer 2021 and it was built and shipped from Germany. Tires were manufactured in Poland and came installed with the vehicle. Both front tires (Bridgestone Alenza Sport A/S Size 235/55R19 105T) exhibit rubber peeling where chunks of rubber fall off the tire after only about 1.25 year of driving and approximately 15,000 miles. This presents a safety concern. VW no longer installs these tires as OEM as they switched to Pirelli Scorpion Zero or Kumho Crugen starting with model year 2023. Only first two ID.4 model years of 2021 and 2022 are affected. Note there has already been a recall on Alenza Sport A/S tires but not this exact model per NHTSA Campaign number 22T021000 recalling Bridgestone Alenza Sport A/S tires, size 235/55R20 102V (DOT date codes 2422 through 2722). VW blames Bridgestone as the tire manufacturer and Bridgestone blames VW as they claim they manufactured the tires to Volkswagen specifications. Neither will take full responsibility. The vehicle comes with staggered tires and the back tires are the same but different size (Bridgestone Alenza Sport A/S Size 255/50R19 107T). I am requesting that the NHTSA approve a recall of the OEM tires on VW ID.4 2021 and 2022 model years as described herein. This peeling manufacturer defect is a well documented issue online in different ID.4 owner forums: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Two days ago I was pulling into a parking spot in a shopping center. The car suddenly accelerated forward and I hit a concrete parking block. This is the third time over the past 7 months that this has occurred, where the car suddenly accelerates when in a low speed. After the first time it happened, I called the dealership to ask if any other customers had this issue, but they said no. For them to run a diagnostic on it, they would have to recreate what had occurred. We all know that is impossible. So I ignored it, as it did not happen again until three months later. Then once again two days ago.
I was slowly pulling into a parking space at the beach. Pulling into the space the car accelerated, fast. It crashed in to the two cement barriers at front of parking space. I heard the air hissing out of the right front passenger tire, as it deflated. The front of the car was badly damaged from the crash into the barriers. Luckily no one was injured or killed. This is the second acceleration problem we have experiencd. In May I had a deacceleration issue with this car. I was crossing traffic and when I pressed on the accelerator, it very slowly moved, not letting me accelerate. I was worried about the on coming traffic hitting me, but luckily they just honked and went around. Moments later Iaccelerated and the car worked normally again. We took it to the VW shop and they said they didn't find anything. That they "reset it". It had worked normally until today. The system that malfunctioned was the speed control. My safety and anyone around me was put at risk, by having a car accelerating when I didn't want it to. It's a Sunday, so don't know dealers response yet. Contacted insurance, police and will contact VW on Monday. No warning messages.
While driving approximately 35 mph, there was a "thunk". I thought I was hit from behind, but there were no cars or debris around. The dash lit up with multiple warning lights and the car lost all drive power. If this had happened on freeway it could have had a major accident. Car was towed to dealer who said there was an internal battery failure they couldn't work on. Volkswagen then made me pay for a second tow to another dealer. I am currently without the car or further reports.
When I was driving, I stopped at a traffic light. When the light turned green and I pressed the accelerator, many warning lights turned on and the vehicle did not go forward. After about 15 minutes, I was able to turn off the car and restart it again and move forward. At the next red light, the same problem happened again. After another 15 minutes, I was able to again turn off the car and restart it to get to a parking lot, where it had to be towed to the dealership for service. This was a safety concern because I was stuck in traffic as other cars were in motion around me during morning rush hour. I had to get out of my car to turn it off and back on from my key fob. VW diagnosed the problem as a broken motor. Since my car is electric, it does not have an engine, so the motor is in place of the engine. This happened Sept 6, 2023. VW has still not fixed the car. I tried to upload the "pre-work order" from the service department, which is all I have since the repair invoice is not complete yet, but the upload function on this website is not working for me. I am reporting this in case it is not an isolated incident; if this is not just a lemon of a vehicle, then I am concerned for the safety of other drivers and passengers.
At my 2022 ID4's first scheduled maintenance I was told I need 3 new tires when I only had 9600 mi on the car.
I was slowly backing out of my garage. The car braked harshly and automatically. It was so hard, despite my slow speed, that I got whiplash in my neck. The automatic system probably falsely determined that I was about to hit something. The review view camera was clear. There were no obstacles. This is the fourth such incident, although I have never been injured until now. -Yes, the car is available for inspection. -I was injured: whiplash in my neck. -I have not yet reported the problem to anyone but NHTSA. -No, it hasn't been inspected. I haven't reported it to anyone else yet. -Before the event, the car was beeping warning me that I was close to hitting something. This is always the case as I back out of the garage.
The contact owns a 2022 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V344000 (Back Over Prevention, Equipment, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at approximately 35 MPH, the center display went black and then turned white while rebooting. The radio had been replaced by the dealer; however, while driving approximately 35 MPH, the center counsel went black, while dashboard display went white. The vehicle was returned to the dealer and a hard reset was performed; however, the failure reoccurred. The failure had occurred approximately 2 to 3 times after the radio was replaced. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 5,000. VIN tool confirms parts not available.
The two front wheels are chipping off. My vehicle is only less than a year old. I am not the only ID4 owner who is experiencing these issues. A lot of us in Facebook ID4 owners have these issues. We think that because the ID4 is heavy due to battery cells, the front wheels cannot handle the weight of the vehicle. My milage is 12,200 miles in my car
P 235 / 55 R 19 105T XL Front Tires chipping off. My car is less 11 months old with 12,200 miles on it. I live in suburbs in Dallas TX and use highways and side roads made of smooth asphalt. A lot of ID.4 VW owners have encountered these problems. I bought my car brand new
SW lockup, leading to malfunction of speedometer display (infrequent updates, roughly once per minute). Cleared by manual reset of central display system. Tuesday July 25. I-5 between Yreka CA to Ashland OR Starting about 3:50pm in Yreka, outside temp roughly 100 degrees Stopped to charge a Electrify America Station at Yreka Walmart, 30 minutes, starting at 16% change, ending at 68%. Initial rate of charge was 78KW. Came to a stop, Park button, stepped out of car. (AC shut down per standard as I stepped out of car. Attached HVDC charging, started to charge. Stepped back into car an attempted to turn on AC. Just started attempting to start car expecting that it would complain about charging in process. Dont recall the exact process, but did end up with AC active and Charging in process. Cancelled charging via button on charging station at 30 minutes (to avoid charging fees that started after 30 minutes) disconnected charging plug, got into car and activated high power drive system. center console showed showed main charging page. Dont recall seeing standard startup VW branding screen. Attempted to press ‘Climate’ button to turn AC back on, main screen, no response, screen stayed on ‘Charging’ screen. Press other buttons on center console, no response. Time on the display was stuck at 4:20pm. Put car into Reverse, drive (B) to get back onto freeway. Expected center console to deadman timeout, reset, it did not. did try about 5 second press and hold on the center console power button, guess I should have held longer. Drove for 15 miles to rest area along freeway. Center console stayed frozen, Steering wheel display did show speed and change of state of battery charge (charge/drain bars, battery current %, speedometer, etc) Center console stayed at 68% Speedometer locked up about 10 min later, cleared by manual reset 30 min later. into VW dealer/shop Sunnyvale CA 08-02-2023, NPF. More narrative available.
In July 2023, the airbag light came on in the dash of the vehicle. Upon inspection by the VW dealer, Sheppard Motors, the dealership indicated that the airbag module failed. They said the repair part was back ordered and were not sure when it will be available. I asked them does this mean the airbag system will not work in an accident? They said yes. I suggested pulling an airbag module from one of the cars in their inventory and using it to repair the car. They said no. They left us drive the car away with the airbag light still on. I researched on the internet finding a airbag module for the car. I informed them of the research and website. They said they called the other VW dealer but the part was not available even though the part was showing as available on the website. I believe driving a vehicle without a functioning airbag system is very dangerous. I don't understand why the manufacture does not have parts available for a new car. I think the safety board needs to investigate this parts availability problem and airbag module failure. How can the vehicle have such a great safety rating if the airbag system does not work?
While driving my 2022 Volkswagen ID4 about 1 and 1/2 hours into our trip, I had multiple system errors come up on the "heads up" display. "Electrical system not working correctly." The car suddenly lost systems including speedometer, parking brake, steering, etc. I was able to pull off the highway with some difficulty since the steering and braking were effected. I was unable to turn off the car and the doors locked so that the key fob was not functioning. we used the key to pop open the cover on the door and unlock the door manually. we had the car towed to a dealership for diagnostic. However, the dealership was closed as it was Saturday night and it's also closed on Sunday. I'll find out tomorrow more information about what they can do. This same exact problem happened last year. I had the car towed to a dealership and then the dealership did a software update and it seemed to be fixed. I believe that this is a serious safety issue and needs to be remedied.
After charging our EV vehicle, an error regarding an electrical system fault displayed on the dash. However, it was very brief and was no longer displayed after a few seconds, leaving only a triangle with an exclamation point illuminated on the dash. Unaware that propulsion power was limited, we proceeded to drive the vehicle, however while making a left turn across oncoming traffic, we realized that the ID4 was limited to around 10-20 percent of normal propulsion, even with the gas pedal to the floor. This nearly caused an accident due to nearly not being able to clear traffic.
I have experienced within 3 months two incidents of unattended, out of control acceleration when pulling into a parking spot. First I drove into some bushes, at the second incident I drove over a sidewalk almost into a building. It was very scary. I found in the internet another person who has experienced the same thing. https://www.vwidtalk.com/threads/sudden-acceleration.6037/ I have not contacted the dealer yet. I cannot reproduce it. I am very sure I did not step on the accelerator.
On 5/13/2023, I drove using adaptive cruise control (ACC). I traveled approximately 9 miles without issues and turned left into a parking lot. Upon turning, the break was engaged and which canceled the cruise control. I do not recall the exact speed it was set but it was over 50mph. I drive my VW ID.4 in B mode which is brake energy recuperation mode and brakes the car as soon as the foot is lifted from the accelerator. In the parking lot, I was driving at a slow rate of speed because it was a Saturday morning and there were lots of kids going to the Jui Jitsu gym and dance studio which was my destination. While navigating at this slow speed, I typical lift my foot off of the accelerator rather than tapping the brakes as it is an effective method in the B driving mode. I was turning right into a spot, my foot was on the accelerator because there is not coasting in this mode to turn into the spot. As I was turning the wheel hard to the right, my hand grazed the capacitive controls of the ACC and resumed the cruise control causing my car to suddenly accelerate at the previously set speed into the curbing. As mentioned, my foot was on the accelerator as I was pulling into the spot. When the car crashed into the sidewalk the impact caused my foot to depress further on the accelerator which caused a secondary impact into a support pillar further on the sidewalk. Fortunately, the pillar was there, otherwise, I would have crashed through the yoga studio directly behind the pillar which had a full class going. I also narrowly missed a father and son walking on the sidewalk to Jui Jitsu. I notifed VW and they analyzed the black box but claimed the accident to be my fault since the accelerator pedal was engaged, and I did not break until after impact. I do not dispute that.
I have two issue One issue is -door sometimes hard to open , I have to roll the window down to open it from outside / it's electronic touch sensitive and I have to wear rubber gloves to open the door with force - it happens randomly on both passenger and driver side . 4 to 5 times the problem occurs second issue is the car loosing power while driving and there is multiple errors on the screen and the car is slow to accelerate, and to drive it happened twice the on the first time I brought it to the dealership right away and they kept my car for 2 days and, they said it's clear to drive - it was approximately 6 K miles on the first incident. it happened again on about 8 K miles and I pull over to the shoulder then park and turn off my car , I waited few minutes, before turning on the car , then has power again after I took it to volkswagen on 9.5 K miles 2 weeks ago for routine maintenance 10K service and I mentioned that the loosing power happened again and they said they will keep my car overnight to find out then they said there is update or recall but I don't know if the update or recall is for that incident or something else , they said they did an update or recall on my car for full 1 day on top of the 10K miles routine. all incidents is mentioned to dealership when I take it for them the door handle and loosing power buy when I'm looking at the paperwork , it doesn't say that I brought the car there for that reason.. I wonder if they know the problem and don't know how to fix or they have different paperwork's or they are just ignoring... the tire that came with this car also is nail magnet, I waiting for Costco to schedule my tire replacement. with only 10K miles several flat tires already
I was driving in stop-and-go traffic on 5/3/23 and when I released my foot from the brake to gentle accelerate when traffic ahead of me moved, many error messages flashed on the dashboard and the vehicle did not move. The various errors included "travel assist not available", "forward collision warning not available", "vehicle should NOT be towed", "all wheel drive function is currently limited" and "electrical system warning, please service vehicle". When I pressed the accelerator, the car moved extremely slowly - less than 1mph. I put on my emergency flashers and attempted to move into the right lane and pull over to a safe location (extremely slowly with traffic honking and going around me). I tried turning the car off and turning it back on. Many error messages again, but the car did go a few more feet for me to turn onto a side street and park. At that point the car also started shaking/shuddering. I got out of the vehicle in a safe location and called a tow truck, and the vehicle was taken to the VW dealership. The next day, the service manager told me that they ran the fault codes and started a VW tech ticket and the problem was failure of the rear drive motor (the main motor of the car), which is currently being replaced. I also had a similar incident ~6 months ago where the car suddenly lost power while backing up in a parking garage. After about 10-15 minutes the electronic errors seemed to reset and the car drove normally, but I did take it to the dealership and At that time the control module was replaced. Suddenly losing power while driving is a safety issue because it could easily cause a rear end accident, and it is very difficult to even navigate to a safe location to pull over.
The backup camera has stopped working. I called multiple dealerships that told me that VW has told them that this problem will be fixed with the next update but no ETA of the update release.
My instrument cluster and infotainment system went black while driving. This means that I had no access to my speedometer, which I believe is a safety issue. Additionally, I had no access to my range estimate or any other vehicle information. No backup camera, no lane assist, etc.
All dash screens and middle infotainment screen went black. Drive/reverse/neutral indicator remained lit. All instrumentation was gone, no speed, Backup camera or odometer. The problem has not recurred or been reproduced. No warnings were given.
While driving the vehicle, the digital speedometer, instrument panel, and entertainment system will completely turn off and reset. This happens rarely, but has happened several times. The photo I am uploading is of the instrument panel immediately after it reset. The speedometer is a different color than usual and the entertainment system is asking to log in again.
While driving, the driver door clicks as if someone is locking/unlocking the door and suddenly a warning appears that the driver door is not locked. Unlocked door is safety hazard to the driver and other passenger within the car, and passerby as it’s likely that the door might swing open suddenly. An appointment will be made with a dealer to investigate. When the door unlocks a warning light in the dash illuminates indicating that the door is unlocked.