2012 Volkswagen Jetta Complaint Log

MY 2012 JETTA GLI TIMING CHAIN TENSIONER FAILED, LUCKILY MINE FAILED AT AS I STARTED UP MY CAR IN MORNING, BECAUSE IT HAPPENED WHILE I WAS ON THE ROAD NOT ONLY WOULD IT HAVE CAUSED MORE DAMAGE TO MY ENGINE, BUT IT WOULD HAVE CAUSED SOME ACCIDENTS. AFTER HAVING MY VEHICLE DIAGNOSED ON WHAT CAUSED MY ENGINE TO BREAKDOWN I LEARNED THAT IT WAS CAUSED BY A FAULTY TIMING CHAIN TENSIONER, A KNOWN ISSUE THAT VW HAS REFUSED TO AKNOLOWEDGE BUT IF YO9U SPEAK TO ANY MECHANIC THAT HAS DELT WITH VW AND AUDI THEY WILL TELL YOU THAT IS A WELL KNOWN ISSUE.

CAR WOULD NOT START IN THE MORNINGS, THEN IT WOULD AFTER SITTING AWHILE. AFTER A COUPLE OF WEEKS BEFORE SCHEDULED MAINTENANCE, CAR WOULDN'T START. GOT IT TO START AGAIN, BUT DROVE LESS THAN A MILE AND IT STALL ON A BUSY BRIDGE. CAR STARTED UP AGAIN AND THEN DRIVER COULD NOT GET IT INTO 4TH GEAR. COASTED IN THIRD GEAR, BUT WHEN REACHING A STOPLIGHT, THE CAR STALLED YET AGAIN. THIS TIME CAR NEEDED TO BE TOWED. WHILE STARTING THE CAR'S HEADLIGHTS WERE FLICKERING AND HAD PROBLEMS GETTING ENOUGH GAS TO THE NECESSARY COMPONENTS. DEALER ONCE AGAIN COULD NOT COME UP WITH ISSUE...CLAIMING THAT FUEL PUMP PRESSURE WAS IN RANGE. HOWEVER, THE CAR'S PROBLEM CAN EASILY BE BAD PRESSURE SINCE IT OCCURRED EVERY TIME IN THE MORNING WHILE THE CAR SAT FOR MORE THAN 8 HOURS. WHETHER THE DEALER COULD DO THE NECESSARY COMPARISON TEST FOR THIS ISSUE IS QUESTIONABLE SINCE IT MUST HAVE BEEN SITTING IN THE GARAGE. THE CAR IS CURRENTLY AT ANOTHER REPAIR SHOP. WE HAVE NO DOCUMENTATION AT THIS POINT. WILL PROVIDE WHEN AVAILABLE. *TR

THE STEERING WHEEL OFTEN LOCKS AND THE KEY GETS STUCK IN THE IGNITION. SOMETIMES I HAVE TO DRIVE AROUND A BIT AND TRY PARKING AND TAKING THE KEY OUT AGAIN. OFTEN THE WHEELS HAVE TO BE STRAIGHT TO EASE THE PROCESS.

KEY STUCK IN IGNITION. AFTER ARRIVING HOME AND PARKING AFTER A NORMAL DRIVE, I WAS UNABLE TO TURN KEY TO OFF POSITION WITH ENGINE RUNNING. HAD TO STALL ENGINE WITH CLUTCH TO STOP IT. AFTER 10 MINUTES OF JIGGLING, TAPPING, TWISTING WITH NO RESULT, I FOUND THAT HOLDING THE KEY IN THE START POSITION AND ALLOWING IT TO SNAP BACK WOULD FREE IT UP. THIS BEHAVIOR CONTINUED WITHOUT EXCEPTION FOR TWO DAYS UNTIL I COULD GET IT TO THE DEALER. DIAGNOSIS "IGNITION LOCK HOUSING INTERNALLY BINDING". THEY REMOVED AND REPLACED VOLKSWAGEN PART # C6-905-841 "STEERLOCK" AND THE PROBLEM WAS RESOLVED. THIS SEEMS TO BE A VERY COMMON PROBLEM WITH A VARIETY OF VW VEHICLES, WITH HUNDREDS OF REPORTS IN ONLINE FORUMS.

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF ENGINE. CAR IN PARK, KEY WILL NOT TURN OFF CAR OR REMOVE FROM IGNITION.

THE IGNITION LOCK CYLINDER HAS GONE BAD AND I AM UNABLE TO TURN OFF MY VEHICLE OR TAKE THE KEY FROM THE IGNITION.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE

THE KEY GETS STUCK IN THE IGNITION SWITCH WHEN TRYING TO TURN THE CAR OFF

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE

BOTH FRONT COULD SPRINGS BROKE AT 45000 MILES. NO RECALL BUT CLEARLY OTHERS HAVE THE SAME ISSUE. COST TO REPLACE WAS JUST UNDER $500 AS THE STRUTS WERE COMPROMISED WHEN SPRINGS BROKE. THERE WAS NOT INDICATION OF WHEN THEY BROKE AND WE WERE LUCKY OUR MECHANIC CAUGHT THIS MALFUNCTION BEFORE IT CAUSED MORE DAMAGE.

KEY STUCK IN IGNITION WHILE THE CAR IS RUNNING ( STATIONARY ) NOT ABLE TO TURN KEY TO OFF POSITION TO SHUT OFF ENGINE

THE KEY WILL NOT COME OUT OF THE IGNITION. WE HAVE TRIED EVERYTHING POSSIBLE AND VW SAID THIS IS A KNOWN ISSUE BUT WONT RECALL AND HAVE TO PAY 1000+ TO FIX. WHAT IF SOMETHING HAPPENED WITH MYSELF OR KIDS IN THE CAR AND NEEDED TO GET THE KEYS OUT!

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE

KEY GETS STUCK IN IGNITION WHEN TURNING OFF ENGINE

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY WOULD GET JAMMED IN THE IGNITION, WHICH RESULTED IN THE KEY BEING UNABLE TO TURN TO THE OFF POSITION. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED REGARDING THE COMPANY'S CUSTOMER SATISFACTION CAMPAIGN; HOWEVER, NO FURTHER ASSISTANCE WAS OFFERED DUE TO THE MILEAGE BEING OVER THE STIPULATION. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. *TT

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. THE KEY WONT MOVE OR TURN OFF THE ENGINE NO MATTER WHAT I DO, AND I AM NOT ABLE TO TURN THE CAR OFF!! I TRIED FOR OVER AN HOUR AND FINALLY HAD TO DRIVE TO DEALER - THEY WERENT ABLE TO GET THE KEY TO TURN OFF THE ENGINE EITHER AND HAD TO POP THE HOOD AND PULL WIRES.

WHEN MY CAR IS ON, I CANNOT TURN THE KEY IN THE IGNITION TO TURN THE CAR OFF. I WAS TOLD THIS IS AN EXTREMELY COMMON PROBLEM IN JETTAS. THE CAR IS JUST UNDER 5 YEARS OLD, LESS THAN 80,000 MILES ON IT. I'VE LEARNED THAT VW KNOWS ABOUT THE PROBLEMS, BUT WON'T RECALL TO FIX THE PROBLEMS THAT HAPPEN IN SO MANY JETTAS. IT IS NO COINCIDENCE, AND VW SHOULD BE RESPONSIBLE.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

5-SPEED MANUAL TRANSMISSION FAILED AFTER ONLY 80,200 MILES. UNDER NORMAL DRIVING CONDITIONS, ACCELERATING AFTER A STOP, THERE WAS A NOTICEABLE "CLUNK" SOUND AFTER SHIFTING FROM 1ST TO 2ND GEAR, AND THEN A CONTINUOUS LOUD RATTLING SOUND IN ALL THE GEARS 2ND-5TH. VEHICLE REMAINED DRIVABLE THOUGH WITH A CONTINUOUS CLATTERING SOUND IN 2ND-5TH GEARS AND WITH A SLIGHT SHUDDERING WHILE IN MOTION. VEHICLE HAD RECENTLY RECEIVED REGULAR 80,000 SERVICE. NO INDICATION OF A PROBLEM EXISTED UNTIL IT WAS MANIFEST IN THIS FAILURE. VEHICLE REMAINED DRIVABLE THOUGH NORMAL SPEEDS ENOUGH TO TAKE TO DEALERSHIP APPROXIMATELY 40 MILES AWAY. DIAGNOSIS WAS A PROBLEM IN THE GEARBOX NECESSITATING A REPLACEMENT OF THE TRANSMISSION. GIVEN THE RELIABILITY OF MOST MANUAL TRANSMISSIONS, I CONSIDER THIS FAILURE TO BE PREMATURE IN COMPARISON TO ITS EXPECTED SERVICE LIFE, AND THEREFORE MOST LIKELY DUE TO SOME DEFECT IN THE UNIT. VEHICLE IS CURRENTLY IN FOR SERVICE TO HAVE THE TRANSMISSION REPLACED. WILL PROVIDE DOCUMENTATION ONCE THE VEHICLE HAS BEEN RETURNED.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE ELECTRONIC POWER CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST ACCELERATION. THE CONTACT MERGED THE VEHICLE TO THE ROAD SHOULDER TO A COMPLETE STOP. THE ENGINE WAS TURNED OFF AND THEN RESTARTED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN EXPERIENCING THE FAILURE FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (WALLEN AUTO II IN MICHIGAN CITY, INDIANA) FOR DIAGNOSTIC TESTING AND THE ACCELERATOR PEDAL WAS REPLACED TWICE, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

"KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE."

MY CAR STALLS IN TRAFFIC. WHILE IDLING IN TRAFFIC IT JUST DIES. IT RESTARTS RIGHT AWAY BUT I HAVE ALMOST BEEN REAR ENDED COUNTLESS TIMES AND ONE TIME THE CAR JUMPED FORWARD AND I ALMOST HIT SOMEONE. I'M GOING TO GET IN AN ACCIDENT ONE DAY AND VW WON'T HELP ME! MY CAR HAS BEEN THERE 6 TIMES NOW! THEY REPLICATED PROBLEM ONCE AND TRIED TO FIX. IT DIDN'T WORK. NOW THEY CAN'T REPLICATED PROBLEM SO WON'T HELP ME! I'M SO ANXIOUS TO DRIVE THE CAR EVERY MORNING! IT ONLY HAS 38K ON IT. IT STARTED AT 20K! I DON'T KNOW WHAT TO DO. MY CAR IS NOT SAFE AND NO ONE WILL HELP ME. THERE IS A DEFECT AND IT'S A SAFETY ISSUE. I AM TRYING TO MAKE ALL RECORDS OF THIS PROBLEM IN CASE SOMETHING HAPPENS. I NEED MY VIN # KEPT BY YOU GUYS SO THERE IS A TRACE. I DON'T KNOW WHAT TO DO ANYMORE. I HAVE CONTACTED VW EXECUTIVE TEAM AND THEY ARE LITTLE TO NO HELP. PLEASE HAV SOMEONE INVESTIGATE. PLEASE.

VEHICLE IGNITION SWITCH NOT TURNING, KEY GETTING LOCKED. PER UNIVERSITY VOLKSWAGON AND UPTOWN VOLKSWAGON IN ALBUQUERQUE NEW MEXICO, THEY SEE THIS ISSUE ON A CONSISTENT BASIS, HOWEVER, THERE HAS BEEN NO RECALL ISSUED. FIX IS $650-$800 PLUS TAX. 2012 JETTA TDI CANNOT START CAR - KEY STUCK 2014 JETTA CANNOT TURN OFF CAR HUNDREDS OF TOPICS OF DISCUSSION ON THE INTERNET REGARDING THIS ISSUE.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND IS SPORADIC. LAST TIME WAS ON 7/17/2017.

KEY STUCK IN IGNITION, UNABLE TO TURN OFF ENGINE ONLY BY RELEASING THE CLUTCH IN FIRST GEAR. PROBLEM HAPPENS ALL THE TIME BUT I HAVE BEEN ABLE WIGGLE IT OUT, HOWEVER NOW ITS STUCK FOR SURE!

KEY WILL NOT TURN IN IGNITION CAUSING FLIP KEY TO FINALLY BREAK. HAS BEEN AN ISSUE FOR ABOUT A YEAR.

THE VEHICLE WAS STATIONARY ON AN INCLINE SUBURBAN CITY STREET. THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION AFTER DRIVING AND PLACING GEAR IN THE PARK POSITION. I WAS ABLE TO REMOVE IT AFTER I PUT THE VEHICLE IN THE NEUTRAL GEAR POSITION. HOWEVER, THIS PRESENTED A HAZARD AND CAUSED AN ACCIDENT AS THE VEHICLE ROLLED BACKWARD AND SIDE SWIPED A STATIONARY VEHICLE. THIS HAS HAPPENED SEVERAL TIMES.

IGNITION WILL NOT TURN OFF. THE KEY GETS STUCK WITH THE ENGINE ON. IT TAKES 10 MINS TO AN HOUR JUST TO GET IT OFF. MANY VW DRIVERS ARE EXPERIENCING THIS PROBLEM. IT COSTS $500-$700 TO REPLACE IGNITION CYLINDER JUST TO HAVE IT BREAK DOWN A YEAR OR TWO. PLEASE FORCE A RECALL.

A/C COOLING INCONSISTENTLY AND NOT COOLING TO THE LEVEL THAT IT ONCE DID. LEARNED OTHER VWS, LIKE MINE, WERE HAVING THE SAME ISSUE. NEEDED ELECTRONIC PRESSURE REGULATOR VALVE AND A/C EXPANSION VALVE

IGNITION LOCKS UP PREVENTING KEY FROM BEING RELEASED OR ENGINE TURNING OFF. AFTER INSPECTION VW CAN FIND NO FAULT BY DRIVER, BUT NOT COVERED UNDER WARRANTY. REQUIRED IGNITION PARTS REPLACEMENT.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. I PULLED INTO MY DRIVEWAY AT HOME ON LANCASTER ST IN PLATTEVILLE WISOCINSIN AND WENT TO TURN MY CAR OFF. I COULD NOT TURN THE KEY BACKWARDS TO SHUT OFF THE VEHICLE. MY CAR RAN FOR ABOUT 2 HOURS WHILE I CALLED AROUND TO MECHANICS AND DEALERSHIPS TRYING TO FIND SOMEONE WHO COULD HELP ME. THE VW DEALERSHIP IN DUBUQUE IOWA THAT I CALLED TOLD ME THAT HE HAS HEARD THIS HAS BEEN A COMMON ISSUE BUT HE DIDN'T KNOW HOW TO HELP ME. HE TOLD ME I COULD TRY BREAKING THE KEY. HOWEVER THAT MADE NO SENSE BECAUSE THE CAR WOULD STILL BE RUNNING, I WOULD STILL HAVE TO PAY TO GET THE KEY OUT, REPLACE WHATEVER IS WRONG WITH IT, AND BUY A NEW VERY EXPENSIVE KEY. MY CAR IS NOW SITTING AT A MECHANIC IN BENTON WISCONSIN WITH THE KEY STILL STUCK IN THE IGNITION.. I'M SURE HE UNHOOKED THE BATTERY SO THE ENGINE WOULD SHUT OFF. NOW I AM OUT A VEHICLE FOR 4-5 DAYS WITH THE HOLIDAY WEEKEND SO WHO KNOWS HOW SERIOUS THIS IS OR HOW SOON IT CAN BE FIXED. I WOULD APPRECIATE A RESPONSE OR SOME FEEDBACK. I AM A COLLEGE STUDENT L, I JUST BOUGHT MYSELF THIS CAR A YEAR AGO. THIS SHOULD NOT BE HAPPENING.

THE MOTOR KICKS(JERKS) REALLY BAD. IT HAS BEEN HAPPENING FOR ABOUT TWO YEARS. I HAVE TAKEN IT TO A COUPLE SHOPS AND THE VOLKSWAGEN DEALER ONCE AND NO ONE HAS BEEN ABLE TO DETECT THE PROBLEM. I HAVE CHANGED MANY PARTS THINKING IT WOULD FIX IT AND STILL HAPPENS. AT THIS POINT IM FRUSTRATED AND DONT KNOW WHAT TO DO THE CAR ONLY HAS 84,146 MILES. IT DOES IT WHEN DRIVING DOWN A CITY STREET RANDOMLY AND IS VERY SCARY.

KEY STUCK IN ON OR OFF POSITION - CAN'T TURN CAR OFF. CAN'T TURN IT ON. PLEASE LOOK AT THE COMPLAINTS UNDER UNKNOWN/OTHER - THERE ARE 38 OTHER COMPLAINTS ABOUT THE KEY GETTING STUCK IN THE IGNITION IN EITHER THE ON OR OFF POSITION. PEOPLE DON'T REALIZE IT FALLS UNDER ELECTRICAL. I CAN'T TURN MY CAR ON HALF THE TIME AND CAN'T TURN IT OFF OTHER TIMES. THE KEY IS JUST STUCK IN THE IGNITION SWITCH AND NOTHING I DO WILL MAKE IT MOVE. IT'S JUST BEEN TOWED TO THE SHOP FOR THE LAST TIME! VW KNOWS ABOUT THIS, THE DEALERS KNOW ABOUT THIS. IT'S DANGEROUS! WHAT AM I SUPPOSED TO DO WHEN I COME OUT OF A MALL IN THE DARK AND MY KEY WON'T TURN IN THE LOCK? OR WHEN I GO TO PARK SOMEWHERE AND THE CAR WON'T TURN OFF IN THE 92-DEGREE HEAT. I AM A SINGLE WOMAN AND THIS IS EXTREMEMLY DANGEROUS. IMAGINE IF THER ARE CHILDREN IN THE CAR AND YOU CAN'T TURN IT OFF? I'VE TRIED EVERYTHING EVERYONE ELSE HAS TRIED AND NOW I'M GOING TO TRADE THE CAR IN. BUT SOMEOE NEEDS TO DO SOMETHING ABOUT THIS. THE DEALER (AND MULTIPLE WEBSITES) SAY IT'S THE IGNITION CYLINDER AND VERY COMMON WITH THESE CARS. DEALERS WANT $600 AND UP TO FIX IT. AND SOME PEOPLE HAVE REPLACED THEIRS MORE THAN ONCE. THIS HAS BEEN GOING ON FOR NEARLY A YEAR WITH MY CAR. MY CAR ONLY HAS 70,000 MILES ON IT. THERE ARE OTHERS WITH EVEN FEWER MILES. WHY IS NO ONE PAYING ATTENTION TO THIS??? READ THE COMPLAINTS UNDER UNKNOWN/OTHER - THIS IS A VERY VERY COMMON COMPLAINT WITH THESE VEHICLES AND VERY DANGEROUS. WHERE IS THE RECALL?????

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS OPERABLE AND WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR BODY REPAIRS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT EXPERIENCED SEVERE PAIN IN THE KNEE, NECK, AND BACK AREAS. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE TIMING CHAIN SLIPPING. THE CONTACT WAS GIVEN THE OPTION OF REPLACING THE ENGINE OR PERFORMING A TIMING CHAIN SERVICE AND VALVE REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,475.

IN THE AFFECTED VEHICLES, DEBRIS MAY CONTAMINATE THE AIR BAG CLOCK SPRING, A SPIRAL WOUND, FLAT CABLE THAT KEEPS THE AIR BAG POWERED WHILE THE STEERING WHEEL IS BEING TURNED. THIS CONTAMINATION MAY TEAR THE CABLE AND RESULT IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIR BAG.

STEERING COLUMN LOCK HOUSING IS DEFECTIVE AND CAUSES THE KEY TO BECOME STUCK IN THE IGNITION WHEN THE VEHICLE IS PARKED

THE KEY WILL NOT RELEASE FROM IGNITION. CANT TURN CAR OFF. HAPPENS WITH INCREASING FREQUENCY. FORCED TO DRIVE AROUND AND TRY AGAIN. HAS HAPPENED APPROX 1 TIME PER MONTH FOR PAST 3 YEARS.

KEY WAS STUCK IN THE IGNITION AND CAR WOULD NOT SHUT OFF AT THE GAS STATION SO THAT I COULD PUT GAS IN THE CAR. AFTER FIGHTING WITH THE KEY FOR ABOUT AN HOUR IT FINALLY CAME OUT. NOW EVERY TIME I NEED TO SHUT OFF THE CAR I HAVE TO FLICK THE KEY REALLY HARD THE OPPOSITE WAY TO BE ABLE TO PULL IT OUT. AFTER RESEARCHING ONLINE IT SEEMS MANY OTHER JETTA OWNERS HAVE HAD THE SAME ISSUE YET VW HAS NOT MADE A RECALL. WE ARE BEING TOLD A NEW PART FOR THE IGNITION AND KEYS WILL NEED TO BE ORDERED. TOTAL COST AT THE DEALER WILL BE AROUND $680.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT NOTICED THAT THE TRANSMISSION WAS HESITANT AS IF THE VEHICLE WOULD STALL WHEN NEEDING TO CHANGE GEARS. IN ADDITION, THE GEARS WERE SLOW TO CHANGE OVER. THE DEALER (HANSEL VOLKSWAGEN, 2951 CORBY AVE, SANTA ROSA, CA 95407, (707) 501-5977) PROVIDED A MANUFACTURER SOLUTION OF MODIFYING THE DIESEL SYSTEM, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER MORE THAN TWICE, BUT COULD NOT DIAGNOSE OR REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED THAT THEIR SOLUTION IMPACTED THE TRANSMISSION, BUT THEY PROVIDED NO REMEDY. THE CONTACT WAS AWAITING A FOLLOW-UP RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONTACT STATES THAT VEHICLE WAS APART OF THE VOLKSWAGEN DIESEL MODIFICATION PROGRAM REQUIRED DUE TO EMISSION FRAUD. AFTER THE REQUIRED MODIFICATION THE TRANSMISSION MISPERFORMED SIX TIMES WHEN ACCELERATING INTO FREEWAY TRAFFIC OR WHEN DOWN-SHIFTING UP HILL. *TT

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER'S DOOR OPENED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE LATCH FAILED AND THE DOOR COULD NOT BE CLOSED. THE VEHICLE WAS TAKEN TO DORSCHEL VOLKSWAGEN (3817 W HENRIETTA RD, ROCHESTER, NY 14623, (800) 768-6026) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. IN ORDER FOR THE DOOR LATCH TO BE REPLACED, THE DOOR PANEL NEEDED TO BE DETACHED. THE VEHICLE WAS REPAIRED; HOWEVER, TWO YEARS LATER, THE FRONT PASSENGER DOOR FAILED TO CLOSE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE SAME DIAGNOSIS WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF ENGINE. THIS HAS BEEN HAPPENING FOR WEEKS. WHEN IT FIRST STARTED IT WAS ONLY ONCE AND AWHILE BUT NOW EVERY TIME I PARK MY CAR IT TAKES ME TWENTY OR MORE MINUTES TO TRY AND GET MY KEYS OUT AND TURN OFF ENGINE.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. I HAD THE IGNITION CYLINDER REPLACED BY THE THE DEALER TWO YEARS AGO AND RECENTLY I'VE BEEN EXPERIENCING THE SAME PROBLEM ALL OVER AGAIN. THIS WILL BE MY 3RD IGNITION CYLINDER FOR THE PAST 6 YEARS IF I GET THIS FIXED BY THE DEALER.

KEY GETS STUCK IN IGNITION WHEN TURNING ON/OFF THE ENGINE.

KEY GETS STUCK IN THE IGNITION AND MY CAR WON'T TURN OFF. I HAVE CONTACTED THE DEALERSHIP AND THEY STATED IT'S A COMMON PROBLEM. THEY TOLD ME HOW TO GET THE KEY OUT BUT SOMETIMES IT TAKES ANYWHERE FROM 5-35 MINUTES TO REMOVE THE KEY IN ORDER FOR MY CAR TO TURN OFF.

CAR IS SERVICED AT VW DEALER EVERY 10,000 MILES. AT 70,000 MILES THEY TELL ME MY REAR SIDE DOOR HINGES ARE RUSTED AND NEED REPLACEMENT AT MY COSTS. WHY WOULD DOOR HINGES RUST AWAY? WHEN IT DOES RAIN WHEN I OPEN THE REAR DOORS, WATER DOES POUR OUR THE BOTTOM OF DOOR.. POOR GERMAN ENGINEERING DESIGN? 2ND PROBLEM: THEY TELL ME MY EMERGENCY/PARKING BRAKE CABLE, ETC., IS RUSTED AWAY. ANOTHER ENGINEERING PROBLEM? AGAIN I'D HAVE TO PAY. 3RD PROBLEM: AT 73,000 MILES MY REAR HATCH WILL NOT OPEN. BROUGHT IT IN AND THEY SAY IT'S THE ELECTRONIC PART THAT WENT BAD. ENGINEERING? I PAID FOR REPAIR. I BOUGHT THE CAR NEW AND IT'S ONLY 5 YEARS OLD.