NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Volkswagen Jetta. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
CAR WOULD NOT START SUDDENLY... VW DEALERSHIP SAID ENGINE NEEDS TO BE REPLACED. THERE WAS NO INDICATION ANYTHING WAS WRONG WITH THE VEHICLE. IT WAS DRIVING NORMALLY, NO ABNORMAL NOISES, NO CHECK ENGINE OR OTHER WARNING LIGHTS. LUCKILY, WE FOUND OUT ENGINE HAD FAILED WHEN TRYING TO START A PARKED VEHICLE. IT MAY HAVE BEEN AN UNSAFE SITUATION HAD THE ENGINE FAILED WHILE DRIVING.
KEY GETS STUCK IN IGNITION AND CANNOT BE REMOVED. VEHICLE IS IN PARK. STEERING WHEEL IS NOT LOCKED AT THIS POINT. ENGINE CAN BE TURNED OFF, BUT KEY CANNOT BE REMOVED. VOLKSWAGEN HAS REPLACED IGNITION LOCK CYLINDER BUT PROBLEM REAPPEARS.
THE KEY CONTINUED TO GET STUCK IN THE IGNITION AND IT WAS ALSO VERY DIFFICULT TO TURN THE KEY TO START THE ENGINE. AT ONE POINT, THE KEY WAS UNABLE TO BE REMOVED AND COULD NOT TURN THE CAR OFF WHILE MY DAUGHTER HAD IT. THE CAR WAS TAKEN TO VW DEALERSHIP AND THE IGNITION HOUSING HAD TO BE REPLACED. APPARENTLY, THIS HAS BEEN A RECURRENT PROBLEM.
I AM UNABLE TO TURN OFF THE ENGINE WHEN I STOP. THE KEYS ARE STUCK IN THE ENIGEN AND THE CAR NOT TURN OFF. REALLY HEART BREAKING BECAUSE I LIKE VOLKSWAGEN BUT I THINK THIS WILL BE MY LAST.
VEHICLE WILL NOT TURN OFF. KEY GETS STUCK IN IGNITION SWITCH AND YOU CANNOT TURN OFF VEHICLE OR REMOVE KEY. DEALER SAYS THIS IS COMMON AND ONCE IT STARTS HAPPENING, YOU CANNOT TURN OFF THE ENGINE ROUTINELY. TO FINALLY TURN IT OFF, YOU HAVE TO USE TREMENDOUS FORCE AND IF THAT DOESN'T WORK, DRIVE THE VEHICLE AROUND FOR A BIT AND THEN TRY AGAIN.
THE KEY FOR MY JETTA WILL NOT COME OUT OF THE IGNITION. THIS IS A RECURRING PROBLEM IN MANY VOLKSWAGENS AND PRESENTS A SAFETY RISK IF I AM NOT ABLE TO TURN OFF MY CAR. THIS HAPPENS EVERY SINGLE TIME I TRY TO TURN OFF MY CAR.
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE THE CONTACT'S SON WAS DRIVING 50 MPH, THE DRIVER HEARD A BANGING SOUND EVERY TIME THE VEHICLE JOLTED. THE VEHICLE WAS TAKEN TO SCOTT VOLKSWAGEN (777 TAUNTON AVE, EAST PROVIDENCE, RI 02914) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S SIDE STRUT COIL SPRING FAILED AND BOTH FRONT STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
WHILE DRIVING AT ANY UNKNOWN MOMENT THE CAR WILL START TO MISFIRE IN 1 OR MORE CYLINDERS (SEEMS LIKE USUALLY WHEN THERE IS MOISTURE IN THE AIR) BUT YOU STILL NEVER KNOW WHEN IT WILL HAPPEN. THIS CAUSES THE VEHICLE TO SUDDENLY GO INTO ENGINE POWER CONTROL AND WILL SOMETIMES CUT OFF THE STEERING AND BRAKES. I'VE GOTTEN CAUGHT IN THE MIDDLE OF AN INTERSECTION WITH NO BRAKES AND NO STEERING. I HAD TO USE MY PARKING BRAKE AND SHUT THE ENGINE OFF. MOST OF THE TIME THE STEERING GOES OUT IS WHEN I'M TRYING TO MAKE A U TURN. AND MOST OF THE TIME THE ENGINE STARTS TO MISFIRE AND/OR SHUT OFF IS WHEN I'M TRYING ACCELERATE EITHER AFTER BEING STOPPED AT A RED LIGHT OR SIGNIFICANT INCREASE LIKE MERGING ON A FREEWAY
LOW BEAM HEADLIGHT BULBS FAIL FREQUENTLY. I PURCHASED THE CAR APPROX. 1 YEAR AGO AND HAVE HAD TO REPLACE EACH LOWBEAM BULB TWICE ALREADY. THEY HAVE FAILED ONE AT A TIME, SO I HAVE NOT LOST BOTH WHILE DRIVING.
THE AIRBAG LIGHT WILL COME ON AND OFF INTERMITTENTLY WHILE DRIVING. AIRBAG SENSORS ARE MALFUNCTIONING. *TR
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HORN WOULD NOT SOUND AND THE HEADLAMPS WOULD NOT ILLUMINATE. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED, BUT THE HEADLAMPS WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
MY HORN DOES NOT MAKE A SOUND WHEN I PRESS ON IT HOWEVER WHEN I LOCK THE CAR THE HORN SOUNDS OFF. I HAVE NEVER HAD AN ISSUE WITH A CAR HORN
MY 2012 JETTA SPORTSWAGEN TDI IS HAVING WATER FREEZING IN THE INTERCOOLER CAUSING IT TO NOT START OR EVEN SMOKE WHEN STARTED. I HAD A 14 WITHOUT THIS ISSUE MY DAD HAS AM 04 PASSAT TDI NO ISSUE. I DID RESEARCH AND ON MANY WEBSITES IT MENTIONS 10-13 HAVING THIS ISSUE. THE DEALERSHIP TOLD ME THERE'S AN AFTER MARKER PART THAT FIXES THE FREEZING ISSUE. THIS PART WILL COST OVER 700 DOLLARS. WHY WAS THIS NOT RECALLED WHEN IT'S HAPPENING TO MANY YEARS AND THE DEALERSHIP HAS SEEN IT MULTIPLE TIMES.
I WAS NEITHER ABLE TO TURN OFF MY CAR, NOR TO REMOVE THE KEY FROM THE IGNITION. WITH THE KEY IN THE IGNITION, IT IS NOT POSSIBLE TO LOCK THE CAR FROM THE OUTSIDE. LEAVING AN UNLOCKED, RUNNING CAR JUST TO BE ABLE TO PROCURE THE SPARE KEY IN THE HOPES THAT THE CAR COULD AT LEAST BE LOCKED BY UTILIZING THE SECOND KEY ARE SIGNIFICANT SAFETY RISKS. FURTHERMORE, THIS INCIDENT HAPPENED LATE ON A WEEKEND NIGHT, NOWHERE NEAR THE SPARE KEY, RENDERING ME INCAPABLE OF TAKING THE CAR TO A DEALERSHIP WITHIN A REASONABLE TIME, FORCING ME TO LEAVE AN UNLOCKED CAR RUNNING FOR MANY HOURS. RUNNING EVENTUALLY OUT OF OPTIONS TO STAY WITH THE CAR, THE KEY BROKE OFF IN A LAST DESPERATE ATTEMPT TO TURN OFF THE CAR. LIVING IN A MAJOR CITY WITH MANY UNSAFE NEIGHBORHOODS UNDERLINES THE IMPORTANCE OF BEING ABLE TO START AND TURN OFF A VEHICLE WHEN NEEDED, AS WELL AS TO LOCK THE VEHICLE TO KEEP ITS PASSENGERS AND CONTENTS SAFE AT ALL TIMES.
DOOR LOCKS LOCKING AND UNLOCKING EVERY FEW SECONDS THIS IS THE FOURTH DOOR LOCK ON OUR VEHICLE TO DO THIS AND ONE NOT UNLOCKING FROM 20000 MILES TO 85000 MILES.
POWER STEERING FLUID LEAKING SO BADLY THAT FLUID MUST BE ADDED BEFORE DRIVING CAR.
"TAKATA RECALL" "WATER PUMP" I GOT MANY RECALLS ON MY JETTA GLI 2012 . THE LAST RECALL I GOT ON THE MAIL WAS ON NOVEMBER ,2016 FOR THE AIRBAG CONTROL . AFTER I DROPPED MY CAR FOR THE RECALL I PICKED IT UP SAME DAY . I NOTICED THAT THE AIRBAG LIGHT IS ON FOR THE FIRST TIME I HAVEN'T HAD ANY ISSUES LIKE THIS BEFORE . I RETURNED BACK TO THE DEALER AND INFORMED THEM , THEY SAID YOU HAVE TO LEAVE IT AND WE'RE SORRY WE DIDN'T TAKE CARE OF THAT . I DIDN'T HAVE TIME TO LEAVE IT THERE FOR ONE MORE DAY . NOW THEY'RE ASKING ME TO PAY FOR IT AROUND $992 ! I GOT ALL OF THE VOICEMAIL FROM THE DEALER THEY CALLED ME TO APOLOGIZE FOR THE AIRBAG LIGHT AND ASKED ME TO COME BACK TO FIX SINCE IT CAME UP AFTER I DROPPED IT FOR THE RECALL . ALSO , I HAVE SHOWED THE QUOTE FOR THE WATER LEAKING TO MANY AUTO CARE CENTERS IN HOUSTON . THEY TOLD ME THAT THIS KIND OF CAR WITH 2.0 ENGINE HAS A PROBLEM WITH THE WATER PUMP AND THEY WILL NEVER GET INVOLVED WHIT THIS CAR BECAUSE TO MANY PEOPLE WITH THE SAME ENGINE AND CAR MODEL HAD THE SAME PROBLEM SEVERAL TIMES . MY CAR ONLY GOT 60K MILE ON IT AND NEVER BEEN INTO AND ACCIDENT IT'S BEEN LESS THAN 5 YEARS NOW SINCE I PURCHASED THE CAR . I PAID 28K DOLLARS CASH FROM THE FIRST DAY JUST BECAUSE I TRUSTED IN VW. I HAVE CONTACTED VW OF AMERICA , BUT THEY DIDN'T HELP ME WITH MY CASE AND ASKED ME TO PAY FOR IT .
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HORN FAILED TO FUNCTION. THE CONTACT STATED THAT THE HORN FUNCTIONED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
TAKATA RECALL, ABS BRAKE LITE ON IN THE DASH. RECEIVED RECALL NOTICE ON STEERING COLUMN LOCK HOUSING
COOLANT CAME THEN WENT OFF AFTER SHUTTING OFF CAR TURNING BACK THEN 3DAYS LATER ENGINE LIGHT CAME ON WHILE DRIVING PULLED OVER TURNT CAR OFF TURNED ON AFTER 5 MINS ENGINE LIGHT CUT OFF. 2 DAYS LATER ENGINE LIGHT CAME BACK ON. *TR
WHEN PARKED AND TRYING TO SHUT VEHICLE OFF, THE CAR WILL NOT SHUT OFF AND THE KEY WILL NOT COME OUT OF THE IGNITION.
KEY STICKS IN THE IGNITION, WILL NOT DISENGAGE TO TURN THE CAR OFF. THIS SEEMS TO BE A ISSUE THAT I AM FINDING. I TRIED PARKING IN A FLAT SURFACE, IN THE DRIVEWAY AND NO LUCK. THIS STARTED A MONTH AGO WITH STICKING, BUT THE LAST FEW DAYS HAVE BEEN WORSE. SHIFTING DOES NOT HELP THE PROBLEM.
RIGHT REAR SEAT BELT IS JAMMED IN THE RETRACTED POSITION. CAR WAS PARKED ON LEVEL GROUND AT HOME DRIVEWAY. CANNOT PULL OUT SEAT BELT AS THE LOCKING MECHANISM WILL NOT LET IT BE PULLED OUT. THIS WAS A PROBLEM THAT STARTED A FEW MONTHS AGO. AFTER SEVERAL TUGS ON THE BELT, OR IF THE CAR MOVED OUT OF THE DRIVEWAY, THE MECHANISM WOULD EVENTUALLY RELEASE THE BELT SO IT CAN BE USED (AS REQUIRED BY LAW). THE PROBLEM GOT PROGRESSIVELY WORSE OVER THE PAST SEVERAL MONTHS UNTIL THE SEAT BELT IS NOW UNUSABLE. REPORTED TO DEALER DURING REGULAR SERVICE VISIT. DEALER INSPECTED AND NOTED THAT THE SEAT BELT NEEDED TO BE REPLACED. $233 SPECIAL ORDER PART AND $423 LABOR TO INSTALL. I BELIEVE A SEAT BELT, PARTICULARLY ON A VEHICLE THAT IS ONLY 4 TO 5 YEARS OLD, SHOULD FUNCTION PROPERLY ALL THE TIME. IT IS A REQUIRED SAFETY DEVICE THAT NEEDS TO FUNCTION PROPERLY EVERY TIME. THIS IS A SAFETY ISSUE AND A LEGAL LIABILITY. I CONTACTED VOLKSWAGEN OF AMERICA CUSTOMER CARE TO SEE IF THEY WOULD PAY FOR THE PARTS AND/OR REPAIR. THEY DECLINED AS THE VEHICLE IS OUT OF WARRANTY. I REPORTED TO VOA THAT I WOULD FILE THIS COMPLAINT WITH NHTSA. I DON'T BELIEVE I SHOULD HAVE TO PAY $656 TO REPLACE A SEAT BELT THAT SHOULD NEVER HAVE FAILED.
THE FIRST THING I NOTICED AFTER DRIVING THE CAR WAS THE SMELL OF BURNING OIL OCCASIONALLY, THEN UPON OPENING THE HOOD AND REMOVING THE ENGINE COVER THERE WAS MINOR OIL SEEPAGE FROM THE VALVE COVER. THE CAR ITSELF IS 2012 JETTA GLI AND ONLY HAS ABOUT 27,500 MILES AS I TYPE THIS MESSAGE. BUT IT GETS WORSE, I NOTICE THE OIL LEVEL DROPPING AND HAVING TO PUT REFILL IT ABOUT 2 OR 3 TIMES A MONTH. AT THIS POINT I KNOW SOMETHING ISN'T RIGHT AND ITS NOT JUST A FAULTY VALVE COVER GASKET. DID SOME READING ONLINE AND I SUSPECTED IT WAS A FAULTY OIL SEPARATOR/PCV SYSTEM CREATING TOO MUCH CRANK CASE PRESSURE. I ALSO CHECKED THE REAR MAIN SEAL RECENTLY AND SEE OIL LEAKING BETWEEN THE MOTOR AND TRANSMISSION, SUGGESTING THE RMS HAS BEGAN TO FAIL. MY QUESTION IS IF THE CAR WAS "CERTIFIED PRE-OWNED" AND PCV VALVE FAILURE IS SOME WHAT COMMON FOR BOTH TSI AND FSI ENGINES, WHY WASN'T THE VEHICLES PCV INSPECTED FOR FAILURE OR CHANGED ENTIRELY WITH THE NEW REVISION? THERE ARE MANY REVISIONS ON THE OIL SEPARATOR/PCV VALVE FROM WHAT I SEE. SHOULDN'T THE DAMAGE TO THE RMS REPLACEMENT BE COVERED BY THE MANUFACTURER SINCE IT WAS DUE TO PREMATURE FAILURE OF THE OIL SEPARATOR, THAT IS KNOWN TO BE PRONE TO FAILURE OR FAULTY FROM THE FACTORY? CURRENTLY IM NOT DRIVING THE CAR AND WAITING FOR THE NEWEST REVISION OF THE OIL SEPARATOR BUT SINCE THE RMS HAS ALREADY BEGAN SEEPING OIL ITS ONLY A MATTER OF TIME BEFORE IT FAILS COMPLETELY. BEING A TRADE SCHOOL STUDENT WHO IS LOST HIS JOB RIGHT BEFORE CHRISTMAS LAST YEAR THIS UNEXPECTED FAILURE OF THE REAR MAIN SEAL AT ONLY 27,500 MILES, REGARDLESS OF VEHICLE AGE IS UNEXPECTED AND AT A SEVERE INCONVENIENCE. IF VOLKSWAGEN CANNOT PROVIDE AT LEAST THE LABOR COST FOR THE RMS REPLACEMENT I CANT SAY ILL EVER BUY ANOTHER VW FROM A DEALERSHIP AGAIN. *TR
MY BRAKES FAILED TO WORK AS I WAS DRIVING DOWN A HILL AND ENTERING ONCOMING TRAFFIC AT A NEARBY STOP LIGHT.
ONGOING ISSUE: IN COLD WEATHER, THE WIPER BLADES WILL NOT WORK. GENERALLY ANYTIME BELOW FREEZING TEMPERATURES. IN A FEW INSTANCES, IF I TURN THE WIPERS ON AND OFF, ON AND OFF, THEY WILL BEGIN TO WORK. BUT THAT IS QUITE INFREQUENT. IN THE WINTER MONTHS. THE BIGGEST PROBLEM WHILE DRIVING IS THE WET SALT WILL CLOUD THE WINDSHIELD AND NEED TO BE CLEANED. THE WIPER FLUID WILL SQUIRT OUT, AND STAY SPLASHED WHERE IT LANDED ON THE WINDSHIELD. THE WIPER BLADES WILL NOT ENGAGE. ONLY A CLICK-CLICK. I THEN NEED TO PULL OVER AND WASH THE MELTED SALT AND SQUEEGEE THE WIPER FLUID OFF OF THE WINDSHIELD AT THE GAS STATION. AND THEN PRAY THE WINDOW STAYS CLEAN FOR THE REMAINING PORTION OF MY DRIVE TO WORK. OR PULL OVER AGAIN AND CLEAN THE WINDSHIELD BY HAND. VW DEALER HAD QUOTED $400 TO "LOOK AT REPLACING THE MOTOR" BUT WOULD NOT GUARANTEE THAT WILL SOLVE THE ISSUE. I HAVE HAD THIS VEHICLE FOR ALMOST 4 YEARS AND THE PROBLEM HAS BEEN HERE SINCE I OWNED THE CAR. I HAVE NOT INVESTED ANY MONEY INTO A REPAIR, AS VW DEALER DOES NOT SEEM TO KNOW WHAT THE PROBLEM IS.
WHEN PARKED AND TRYING TO SHUT VEHICLE OFF, THE CAR WILL NOT SHUT OFF AND THE KEY WILL NOT COME OUT OF THE IGNITION.
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHEN THE HORN WAS ACTIVATED, IT FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
ON SEVERAL OCCASIONS THE KEY IS STUCK IN THE ON POSITION AND I HAVE DIFFICULTY TURNING OFF THE ENGINE. THIS OBVIOUSLY OCCURS WHEN STATIONARY SINCE I AM TURNING THE VEHICLE OFF.
PURCHASED 2012 VW JETTA NEW AT LOCAL VW DEALERSHIP. CURRENTLY HAS APPROX 51,000 MILES ON IT. AT AROUND 29,000 MILES IGNITION SWITCH WOULD NOT SHUT OFF WHILE I WAS SHOPPING-TOOK TO DEALERSHIPI AND WAS TOLD IT WAS FIXED- HAD JUST STUCK. LESS THAN A MONTH LATER SAME THING HAPPENED. DEALERSHIP HAD THE CAR FOR WEEKS-(THIS TIME THEY DID PROVIDE LOANER CAR). MOST RECENT- PRIOR TO IGNITION PROBLEM CURRENTLY OCCURRING I HAD TO HAVE WIPER MOTOR REPLACED AT MY COST $600.00 PLUS DOLLARS. I SAT IN WAITING AREA OF DEALERSHIP THAT CLEARLY STATED WE PROVIDE LOANER CAR OR SHUTTLE SERVICE AT TIME OF YOUR APPT. NEITHER AVAILABLE ON THAT DAY. I ADDRESSED THIS ISSUE WITH SERVICE MANAGER WHO WAS OFF THAT DAY. RECEIVED APOLOGETIC E-MAIL. HAVE HAD TO REPLACE HEADLIGHT BULB AND NEEDS REPLACED AGAIN. COULD THIS BE AN ELECTRICAL ISSUE? IS THIS CAR EVEN SAFE TO DRIVE MY GRANDCHILDREN IN? I AM NOT FEELIN COMFORTABLE WITH IT. PRESENTLY AS I AM WRITING THIS MY CAR HAS BEEN RUNNING FOR 18 HOURS. IGNITION STUCK FRIDAY EVE- SERVICE DEPT NOT OPEN ON SAT. WHEN I CALLED FRIDAY EVE BASICALLY I WAS TOLD "GET IT OVER HERE SOMEHOW AND WE WILL TAKE A LOOK". PRESENTLY WEIGHING MY OPTIONS-NEEDLESS TO SAY I AM EXTREMELY DISAPPOINTED WITH THE PURCHASE OF MY FIRST NEW VW. PREVIOUSLY HAD OWNED TWO USED VW GOLF. NOTE: FIRST TIME I WAS FORTUNATELY CLOSE TO VW GARAGE WHICH IS A 40 MINUTE DRIVE FROM MY HOUSE-FORTUNATE AGAIN THIS TIME THAT IT'S SITTING IN MY DRIVEWAY RUNNING UNTIL I CAN FIGURE OUT A PLAN. LOVED MY VW-PAST TENSE. AFTER GOING ONLINE I SEE OTHER PEOPLE HAVE HAD THIS VERY EXPERIENCE WITH IGNITION. SEEMS IT IS GOING TO BE EXPENSIVE. VERY DISAPPOINTED! MY DEALERSHIP IS VW CLARKSBURG, WV. FORMER STAR MOTOR-1-304-623-7827. SHANE LEBLOND - "SERVICE MANAGER"
KEY BINDS IN IGNITION WHEN TURNING VEHICLE OFF. THIS HAD BEEN AN ONGOING ISSUE. KEY NEEDS TO BE JIGGLED TO TURN IGNITION SWITCH BACK TO GET KEY OUT. AT TIMES IT TAKES A FEW SECONDS TO REMOVE KEY, WHICH IS NOT GOOD IN CASE CAR NEEDS TO BE TURNED OFF AND EXITED QUICKLY.
MY CAR BROKE DOWN, I.E. A WARNING LIGHT EMITTED ON THE DASH. I WAS ABLE TO PULL MY CAR OVER. I TURNED OFF THE ENGINE AND THE CAR WOULD NOT RESTART. I HAD MY CAR TOWED TO THE DEALERSHIP. THE DEALERSHIP INFORMED ME MY HIGH PRESSURE FUEL PUMP FAILED AND SENT PIECES OF METAL INTO MY ENTIRE FUEL SYSTEM, AND THAT EVERYTHING EXCEPT THE FUEL TANK WOULD NEED TO BE REPLACED. THIS IS A $5400 REPAIR PER THE VW DEALERSHIP MY CAR WAS TOWED TO. VW OF AMERICA ISSUED A VOLUNTARY EXTENDED WARRANTY ON THIS FUEL PUMP TO 120K MILES. MY CAR BROKE DOWN AT 120,946 MILES. I CALLED VW OF A TO ASK IF THEY WOULD COVER AT LEAST PART OF MY REPAIR AS I WAS NOT FAR OUTSIDE OF THE WARRANTY WINDOW (946 MILES) - THEY SAID THEY WOULD DO NOTHING TO HELP ME. AFTER TALKING TO THE SERVICE GUY AT THE VW DEALERSHIP, HE TOLD ME HE'S HAD THREE OTHER VW TDI'S IN THERE THIS MONTH ALONE FOR THE EXACT SAME PROBLEM. I ALSO TALKED TO ANOTHER LOCAL VW MECHANIC SHOP TO GET ANOTHER QUOTE FOR THE REPAIR - THE OWNER THERE SAID HE "KNOWS ALL ABOUT THE PROBLEM." THUS, IT SEEMS THAT THE FUEL PUMP FAILURE I EXPERIENCED IS HAPPENING ON A LARGE SCALE TO SEVERAL PEOPLE WHO HAVE THE SAME CAR/FUEL SYSTEM I HAVE. VW OF AMERICA ALSO KNOWS ABOUT THIS PROBLEM, HENCE THEIR VOLUNTARY EXTENDED WARRANTY. IT IS MY OPINION THAT VW OF AMERICA SHOULD HAVE ISSUED A RECALL FOR A DEFECT, AS OPPOSED TO AN EXTENDED WARRANTY. BOTH THE VW DEALERSHIP WHERE MY CAR CURRENTLY IS, AS WELL AS THE LOCAL VW MECHANIC SHOP I SPOKE TO, ARE IN AGREEMENT THAT THE HIGH PRESSURE FUEL PUMP SHOULD HAVE BEEN RECALLED, BUT THAT VW OF AMERICA GOT OUT OF THIS COSTLY OPTION BY ISSUING AN EXTENDED WARRANTY. ANY HELP OR INSIGHT INTO THIS ISSUE THAT YOU CAN AFFORD IS GREATLY APPRECIATED.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. THE KEY WILL NOT GO INTO THE BACK (OFF) POSITION, SO THE CAR REMAINS RUNNING. THIS IS APPARENTLY A KNOWN PROBLEM ACCORDING TO THE DEALERSHIP, SO IT SHOULD BE A COVERED REPAIR UNDER A RECALL. THIS IS NOT AN INEXPENSIVE FIX.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
KEY GOT STUCK IN IGNITION AND CAR WILL NOT SHUT OFF. CAR WAS IN PARK ON A FLAT DRIVEWAY. KEY BROKE IN HALF WHILE STILL IN IGNITION. WAS ABLE TO REMOVE KEY WITH PLIERS
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. KEY WILL NOT TURN OFF ENGINE AND KEY CAN NOT BE REMOVED. THIS OCCURS WHEN THE CAR IS PARKED AND I TRY TO TURN OFF THE ENGINE.
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. JIM ELLIS VOLKSWAGEN (5901 PEACHTREE BLVD, ATLANTA, GA 30341) DIAGNOSED THAT THE FUEL SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE FUEL SENSOR WAS REPLACED AGAIN; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER FOR HARD AND SOFT DIAGNOSTIC TESTS; HOWEVER, THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 45,000.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
NO WARNING OR DRIPS IN THE DRIVEWAY. STEERING RACK NEEDED TO BE REPLACED. WHILE DRIVING, STARTED MAKING NOISE WHEN TURNING. TOOK TO THE DEALER THAT NIGHT. REQUIRED STEERING RACK REPLACEMENT. NO POWER STEERING FLUID WAS FOUND. SEE ATTACHED.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. WHEN I ARRIVE AT A DESTINATION, I PUT THE CAR INTO PARK AND THEN TRY TO REMOVE THE KEY AND IT WON'T COME OUT. I HAVE TO JIGGLE THE KEY AND MANEUVER IT FOR SEVERAL MINUTES UNTIL IT COMES OUT. THIS IS VERY DANGEROUS AND ANNOYING.
MY KEY KEEPS GETTING STUCK IN THE IGNITION. IT WON'T TURN AT ALL. I HAD TO TAKE IT TO THE DEALERSHIP, AND EVEN THEY HAD TROUBLE TURNING IF OFF. THEN THEY COULDN'T TURN IT BACK ON. LUCKILY I HAD JUST GOTTEN HOME FROM WORK, SO I WASN'T STUCK ANYWHERE. APPARENTLY THIS IS NOT A NEW ISSUE, AND IT'S QUITE RIDICULOUS THAT I'M NOW GOING TO HAVE TO SPEND $500 TO REPLACE A PART THAT VW SHOULD BE RESPONSIBLE FOR. MY CAR IS ONLY 4 YEARS OLD.
WHEN TURNING OFF THE IGNITION, THE KEY REMAINS IN THE ON POSITION, NOT ALLOWING ME TO TURN OFF THE ENGINE AND REMOVE THE KEY. THE KEY IS STUCK IN THE IGNITION. THIS HAS HAPPENED OVER 100 TIMES, THE LOCAL DEALER SAYS IT IS NOT THEIR ISSUE AND WILL COST ME $550 TO REPLACE.
I WAS TURNING A BLIND 90 DEGREE CORNER ON MY PRIVATE ROAD GOING APPROX. 10-15 MILES PER HOUR WHEN I COLLIDED WITH MY ROOMMATE WHO WAS RETURNING HOME. UNFORTUNATELY WE WERE AT THE SAME PLACE AT THE SAME TIME AND COULDN'T SEE EACH OTHER. MY AIRBAGS DEPLOYED AND WHEN THEY DID, THE DRIVER'S AIRBAG COVER (WHERE THE VW LOGO IS) ON THE CENTER STEERING COLUMN, FLAPPED OPEN AND OVER ONTO MY LEFT FOREARM LIKE A SUPER HOT BRANDING IRON. THE VW LOGO BOTH SEARED INTO AND CUT INTO MY ARM. I WILL MOST LIKELY BE SCARRED FOR LIFE. I FEEL THAT THIS METAL VW LOGO IN THE CENTER OF THE STEERING WHEEL IS A DANGEROUS SITUATION WAITING TO HAPPEN.
CAR WONT START AFTER YOU SHUT IT OFF. REPLACED THE BATTERY TWICE AND THE ALTERNATOR THREE TIMES IN THREE DAYS. NO CHARGE FROM THE ALTERNATOR TO THE BATTERY. HAD IT TESTED THE BATTERY IS GOOD BUT STILL SHOWING A BAD ALTERNATOR. REPLACED ALL THE FUSES AS WELL. DIAGNOSTIC IS TELLING US NOTHING EXCEPT THE ALTERNATOR ISN'T CHARGING THE BATTERY. CAR HAS BEEN SITTING FOR TWO WEEKS BECAUSE I'M TIRED OF PAYING PEOPLE TO LOOK AT THE CAR AND CANT FIGURE OUT WHATS WRONG WITH IT. I'M AFRAID TO LET MY DAUGHTER DRIVE IT BECAUSE SHE IS PREGNANT AND I DON'T WANT HER STRANDED ON THE ROAD OR THE CAR CUT OFF ON THE HIGHWAY AND SHE GET SERIOUSLY HURT.
KEY GOT STUCK IN THE IGNITION WITH MOTOR RUNNING. COULD NOT TURN TO "OFF" POSITION. ALTHOUGH I COULD KILL THE MOTOR BY RELEASING THE CLUTCH (MANUAL TRANSMISSION), I STILL COULD NOT TURN THE KEY OFF AND, THEREFORE, WOULD HAVE TO JUST LET THE BATTERY DIE AFTER MANY HOURS OF SITTING THERE WITH THE KEY ON. I COULD NOT LEAVE THE VEHICLE UNATTENDED AS ANYONE COULD HAVE GOTTEN IN, STARTED IT RIGHT UP, AND LEFT WITH IT. DID A GOOGLE SEARCH AND FOUND THAT OPINION PLACED THE BLAME ON A FAULTY IGNITION SWITCH. ALSO DISCOVERED MANY OTHERS WITH THIS EXACT SAME PROBLEM WHO HAD TO HAVE THEIR IGNITION SWITCHES REPLACED, SO THIS IS A KNOWN PROBLEM WITH VOLKSWAGEN.
WHILE IN PARK MY KEY WAS STUCK IN THE IGNITION AND WOULD NOT COME OUT. CAR WAS ON AND I TRIED TO TURN IT OFF AND REMOVE THE KEY AS NORMAL BUT IT WOULD NOT TURN FULLY TO THE OFF POSITION OR COME OUT. I EVENTUALLY STALLED MY CAR OUT AS IT IS A MANUAL TO SHUT IT OFF AND FIDDLED WITH IT FOR AN HOUR AND WAS ABLE TO GET THE KEY OUT. THIS HAS HAPPENED A COUPLE TIMES.
THE TURN SIGNAL LEVER BROKE UNDER NORMAL USE CONDITIONS - FAILED TO RESET FROM "ON" POSITION WITH SIGNAL OPERATIONAL / UNABLE TO TURN OFF SIGNAL - HEADLIGHT HIGH/LOW-BEAM FUNCTION ALSO DISABLED. APPARENT INTERNAL PART FAILURE OR BREAKAGE OF PLASTIC COMPONENTS.
THE KEY IS STUCK IN THE "ON" POSITION IN THE IGNITION WITH THE CAR RUNNING. THE KEY WILL NOT PHYSICALLY MOVE FROM THE "ON" TO "OFF" POSITION TO TURN THE CAR OFF. AFTER LOOKING THIS UP IT IS A COMMON PROBLEM WITH THIS TYPE OF VW. THE CAR IS ABLE TO SHIFT BETWEEN PARK, DRIVE, AND NEUTRAL. WHEN PUTTING THE CAR IN PARK TO TURN THE VEHICLE OFF THE KEY DOESN'T BUDGE
IGNITION KEY WILL NOT TURN OFF AFTER STARTING CAR. HAVE TO JIGGLE AND TAP ON KEY TO EVENTUALLY GET KEY TO TURN TO THE OFF POSITION. ONCE OUT OF TEN TIMES THE KEY MAY TURN OFF NORMALLY. I HAVE TRIED MOVING THE STEERING WHEEL BACK AND FORTH WHILE TURNING KEY OFF. I'VE ALSO TRIED MOVING THE GEAR SHIFTER TO SEE IF THE LOCK IS PREVENTING THE KEY FROM TURNING. NOTHING REALLY SEEMS TO WORK. THEN FOR NO REASON AT ALL I YOU WILL BE ABLE TO TURN IT OFF. SEEMS LIKE THE TUMBLERS GET OUT OF LINE OR SOMETHING. CAR IS PARKED ON FLAT LEVEL DRIVEWAY WHEN THIS HAPPENS.