NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Volkswagen Jetta. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I HAVE A VW 2013 JETTA WITH APPROX 65,000 MILES ON THE VEHICLE. WITH IN THE LAST TWO WEEKS, MY VEHICLE'S ENGINE JUST STOPPED WHILE DRIVING DOWN THE FREEWAY IN PHOENIX, AZ. I AM DRIVING AT THE FLOW OF TRAFFIC AND WHEN I SLOW DOWN AND EVENTUALLY COME TO A STOP THE ENGINE SHUTS OFF. THE FIRST TWO TIMES THERE WAS NO LIGHTS THAT TURNED ON ON THE DISPLAY PANE. LAST SATURDAY WHILE DRIVING TO THE AIRPORT TO PICK UP MY WIFE AGAIN THE ENGINE SHUTS OFF AS DESCRIBED, BUT THIS TIME, IT APPEARED ALL THE LIGHTS WERE ON THE PANEL. I HAD TO PUT THE HAZARD LIGHTS, PUT IT ON PARK TO START THE VEHICLE. I CURRENTLY HAVE THE VEHICLE AT LARRY MILLERS FOR INSPECTION AND TOLD THEM WE HAVE A SAFETY ISSUE WITH THE VEHICLE.
TAKATA RECALL . MY ROOF CLOTH COME OFF AND MY IGNITION HAS LOCK MY LOCK KEY IN AND DOESN'T COME OUT. BOTH MY CAR KEYS ARE BROKING.
DRIVING ON CITY STREET, THE ENGINE QUIT. THERE WAS NO POWER AND THE AUTO HAD TO BE TOWED TO A REPAIR STATION. REPAIR WAS JX1 POWER ELECTRONIC OUTPUT MODEL WHICH WAS CODED AND ADAPTED TO VEHICLE. :(PER BRUNSWICK AUTO MART DOCUMENT). IT WOULD APPEAR THAT THIS VEHICLE ENGINE ELECTRONIC CONTROL MODULE FAILED. IF THE FAILURE HAPPENED ON A HIGHWAY DURING HIGH VOLUME OF TRAFFIC A SERIOUS ISSUE WOULD OCCUR.
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE. STATIONARY IN PARK.
THE KEY WAS STUCK IN THE IGNITION AND NOT ALLOWING THE VEHICLE TO TURN OFF PROPERLY
THE KEY WAS STUCK IN THE IGNITION AND NOT ALLOWING THE VEHICLE TO TURN OFF PROPERLY.
MY KEY CONSTANTLY GETS STUCK IN THE IGNITION. MY CAR TURNS ON BUT NOT OFF WHICH LEAVES ME TO UNHOOK THE BATTERY AND TAKE OUT FUSE SO NO ONE STEALS MY CAR OVERNIGHT. A LOT OF PEOPLE I KNOW WITH JETTAS ARE HAVING THIS SAME ISSUES. I THINK IT IS A MALFUNCTION WITH THE IGNITION SWITCH. I ALSO HAVE A LOT OF ELECTRICAL ISSUES. MY HORN DOES NOT WORK, WINDSHIELD WIPER FLUID DOESNT WORK, MY PASSENGER WINDOW AS WELL! THERE NEEDS TO BE A RECALL ASAP !
THE KEY WON'T COME OUT OF THE IGNITION. I HAVE NOW BROKEN BOTH SETS OF KEYS.. AND STILL NO RECALL. 11 PAGES OF I BROKE MY KEY IN MY IGNITION AND STILL NO RECALL. ABSURD.
DSG TRANSMISSION SHIFTING HARD 2-3 AND 3-4 WITH CLANKING YOU CAN FEEL. LURCHING FROM A STOP WHEN LETTING OF THE BRAKE. THIS HAPPENS MOSTLY AT AROUND 50% THROTTLE WHEN ACCELERATING.
THE PROBLEM STARTED AT AROUND 60,000 MILES WERE THE CAR WOULD NOT START UNLESS YOU JIGGLED THE KEY AROUND A LOT AND PROGRESSIVELY GOT WORSE WE'RE WHEN THE CAR WAS RUNNING THE KEY WOULD BE STUCK AND YOU WOULD HAVE TO CONTINUOUSLY JIGGLE THE KEY AROUND TO GET THE CAR TO TURN OFF. THEN AS IT GOT WORSE, WHEN YOU COULD GET THE CAR TO CUT OFF THE KEY WOULD NOT COME OUT OF THE IGNITION. I AM AT THE POINT NOW THAT THE KEY WILL NOT TURN AT ALL TO CUT THE CAR ON. LUCKILY THE KEY IS NOT STUCK IN THE IGNITION. I AM HAVING TO REPLACE THE IGNITION WHICH WILL COST IN BEST CASE SCENARIO AROUND 675. IN THE EVENT THE KEYS HAVE TO BE REPROGRAMMED IT WILL COST A TOTAL OF 850. THESE ARE ESTIMATES FROM WHAT THE DEALERSHIP HAS QUOTED IN PARTS AND LABOR, THE IGNITION IS CURRENTLY BEING REPLACED AND I HAVE NOT RECEIVED A TOTAL. SEEMS LIKE THIS IS A COMMON PROBLEM AND SHOULD BE FIXED BY VOLKSWAGEN. REPLACING LOCK CYLINDER AND IGNITION SWITCH.
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE CONTACT CALLED VOLKSWAGEN OF PANAMA CITY (LOCATED AT 3605 E 15TH ST, PANAMA CITY, FL 32404, (850) 763-5495) AND INFORMED THEM OF THE FAILURE. THE CONTACT DISCOVERED THAT THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
CAR WON'T SHUT OFF AND KEYS ARE STUCK IN THE IGNITION. CAR IS IN PARK, I TRY WIGGLING IT AND TURNING THE WHEEL BUT NOTHING WORKS.
KEY WILL NOT COME OUT OF THE IGNITION
MY CAR WAS ALREADY RECALLED FOR AIRBAG SPRING ISSUE BUT THE AIRBAG LIGHT WAS ON AGAIN AND STILL CONTINUE ON ALWAYS.
THE KEY GOT STUCK IN THE IGNITION , NOT ALLOWING THE VEHICLE TO TURN OFF PROPERLY.
IGNITION WOULDN'T TURN OFF. HAD TO MONKEY WITH THE KEY FOR ABOUT 5 MINUTES BEFORE THE CAR WOULD SHUT OFF. MULTIPLE COMPLAINTS HAVE BEEN MADE ON THIS ISSUE. PLEASE ISSUE RECALL. ALSO NOTED THAT THE KEY HAS BEEN DIFFICULT TO TURN AT TIME SINCE SHORTLY AFTER PURCHASING THE CAR A MONTH AGO.
THE KEY IS GETTING STUCK IN THE IGNITION NOT ALLOWING TO PROPERLY TURN OFF THE VECHILE.
KEY IS STUCK IN IGNITION. CAR WON'T TURN OFF. APPARENTLY A KNOWN ISSUE.
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE THE CONTACT'S HUSBAND WAS DRIVING 75 MPH, THE SUN ROOF SHATTERED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT CALLED MAITA TOYOTA OF SACRAMENTO (2500 AUBURN BLVD, SACRAMENTO, CA 95821, (916)-265-5629) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE EXTENDED WARRANTIES WERE EXPIRED AND THE VEHICLE NEEDED TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,805.
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT SHE HAD TO AGGRESSIVELY INSERT AND REMOVE THE KEY FROM THE IGNITION SWITCH IN ORDER TO START AND TURN OFF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
THE VEHICLE STALLS INTERMITTENTLY, LOSING POWER TO THE ENGINE. AT FIRST, IT BEGAN TO HAPPEN MONTHLY (50,000 MILES) ONLY WHILE THE VEHICLE WAS STATIONARY (AT STOP LIGHTS OR IDLING IN THE DRIVEWAY). THE ENGINE WOULD LOSE POWER AND THE BATTERY LIGHT WOULD COME ON, AND THE VEHICLE COULD BE STARTED AGAIN IMMEDIATELY. THE VEHICLE ALSO EXHIBITED LURCHING ACCELERATION AT LOW GEARS. IT WOULD NOT TRIGGER ANY CODES (FOR EITHER ISSUE), AND MULTIPLE VW DEALERSHIPS WERE UNABLE TO REPLICATE AND DIAGNOSE THE PROBLEM. THE STALLING THEN OCCURRED WHILE DRIVING (70,000 MILES), CAUSING THE STEERING TO LOCK UP. THIS OCCURRED WHILE ON A FREEWAY AT 70 MPH; THE VEHICLE HAD TO BE PUSHED OFF THE FREEWAY BY AN OFFICER AND THEN TOWED. STILL, THE VEHICLE DID NOT PRODUCE ANY CODES. AFTER OVER 1 MONTH AT THE DEALERSHIP SERVICE CENTER AND REPLACEMENT OF 4 DIFFERENT WIRES THAT APPEARED CORRODED, AND THE TRANSMISSION VALVE BODY, THE SAME ISSUES PERSISTED. THE STALLING BEGAN TO HAPPEN MORE FREQUENTLY, BOTH WHILE STATIONARY AND WHILE DRIVING, AND BEGAN TO TRIGGER THE EPC LIGHT (80,000 MILES). BY THIS TIME IT WAS CLEARLY UNSAFE TO DRIVE. NOT WILLING TO RENT A CAR FOR AN UNKNOWN DURATION FOR THE SERVICE CENTER TO ATTEMPT TO REPLICATE AND DIAGNOSE THE ISSUE, I WAS FORCED TO PURCHASE A NEW VEHICLE.
ENGINE STALLS AND SHUTS OFF WHILE DRIVING. VEHICLE IN MOTION AT 45 MPH AND STALLED AND AGAIN AT APPROX 30MPH AND 25MPH WITHIN A WEEK.
TWICE STALLED AT A TRAFFIC LIGHT, CURRENTLY HAS ENGINE MALFUNCTION CODE P2015 FOR INTAKE FLAP VALVE FAILURE. VW STATES IT IS A KNOWN PROBLEM FOR THE CCTA ENGINE CODE FOR 2011-2012 VW 2.0T TSI ENGINES. HOWEVER SINCE IT WASN'T EXTENDED TO MY VEHICLE EVEN THOUGH THEY ARE THE SAME THEY WILL NOT HONOR THE EXTENDED WARRANTY BECAUSE NHTSA DIDN'T IDENTIFY MY VEHICLE YEAR YET.
FAULTY HORN IN BOTH STATIONATY AND MOVING POSITIONS. WILL WORK AND THEN SUDDENLY STOP WORKING. REPLACED HORN RIGHT AFTER PURCHASE, BUT CONTINUED TO HAVE PROBLEMS LATER.
I WENT TO DEALER TO HAVE MY OIL CHANGE. I DID COMPLAIN STRANGE NOISE FROM MY ENGINE AND I MENTIONED MY ENGINE IS 2.0 TSI. IT MAY HAS A RECALL ON TIMING CHAIN EXTENSIONER. THEY CHECK THE VIN AND SAID MY CAR HAS NO RECALL AT ALL. THEY REFUSE TO PUT THAT NOTE ON MY REGISTATION. I CAN HEAR THE CHAIN NOISE WHEN I SPEED UP TO 30 MILE. ALSO SOMETIME I START THE CAR, THE BANGING STRANGE NOISE COME OUT.
TAKATA RECALL, THE DOORS OPENING MECHANISM IN COLD WEATHER WON'T ALLOW YOU TO CLOSE YOUR DOOR. THIS IS A SERIOUS SAFETY HAZARD. UPON RESEARCHING THIS PROBLEM I FOUND THAT THIS HAS BEEN HAPPENING TO VOLKSWAGEN SINCE AT LEAST THE 2000S MODELS. I HAD JUST WENT OUT OF MY HOUSE AND GOTTEN INTO MY CAR WHEN I NOTICE THAT THE DOOR WOULDN'T OPEN FROM THE OUTSIDE BUT WOULD FROM THE INSIDE. I THEN WENT TO CLOSE MY DOOR AND IT WOULDN'T CLOSE. ABOUT AN HOUR OF MY CAR ON WITH THE HEAT ON FULL BLAST THE DOOR WAS FINALLY ABOUT TO CLICK SHUT.
IT'S FREEZING OUTSIDE.THE WINDSHIELD WIPERS DON'T WORK IN THE MORNING WHEN THE TEMPERATURE IS LOW. FOR OUR SAFETY WE NOT ABLE TO DRIVE THE CAR. PLEASE HELP.
SUDDEN LOSS OF ACCELERATION POWER AT ANY SPEED WITHOUT WARNING. ON FREEWAY MUST ROLL TO A STOP. NO ENGINE LIGHTS ON. MECHANIC UNABLE TO DIAGNOSE PROBLEM, CAR IS NOT GIVING A TROUBLE CODE. ISSUE OCCURS WHEN VEHICLE IS COLD OR HOT AT A STOP OR MOVING. IT'S BEEN OCCURRING TWICE A WEEK NOW FOR THE PAST TWO WEEKS. I'VE NOTICED SIMILAR COMPLAINTS FROM OTHER OWNERS ON AUTOMOBILE FORUMS.
MY 18 YEAR WAS DRIVING THE CAR DOWN A SIDE STREET WHEN THE BRAKE PEDAL WENT TO THE FLOOR AND THE CAR WOULDN'T STOP. SHE WAS ABLE TO AVOID HITTING ANYTHING OR ANYBODY BY PULLING TO THE SIDE AND ALLOWING THE CAR TO DRIFT TO A STOP. THE CAR HAS APPROXIMATELY 43000 MILES AND JUST CAME OUT OF WARRANTY LESS THAN 9 MONTHS PRIOR TO INCIDENT. CAR WAS TOWED TO A VW DEALER WHERE IT WAS DISCOVERED THE MASTER BRAKE CYLINDER HAD FAILED. VW REFUSED TO COVER THE REPAIR WHICH WAS OVER $1000. VW INSISTS THIS IS NOT A CHRONIC PROBLEM ON THEIR VEHICLES DESPITE THE FACT THAT COMPLAINTS OF EXACTLY THIS PROBLEM ARE PREVALENT ON THE INTERNET.
MY CAR WHILE ON THE BUSY INTERSTATE SUDDENLY LOST POWER. IT WAS RUNNING BUT PUSHING THE GAS PEDAL DID NOTHING. I WAS ABLE TO GET IT TO THE SHOULDER. I SHUT THE CAR OFF, WAITED 5 MIN, & TURNED IT BACK ON. THE EPC LIGHT WAS ON. I WAS ABLE TO THEN MANEUVER SLOWLY TO A NEARBY TRUCK STOP TO CALL FOR A TOW. THE CAR SURGED THE WHOLE TIME. 1 WEEK LATER THE VW DEALERSHIP SAYS ENGINE ELECTRICAL HARNESS FAILURE & THAT IT WILL COST ME $1200. OF COURSE IT'S OUT OF WARRANTY & NO RECALLS. THIS IS DANGEROUS & COSTLY.
THE WIPER BLADES MOTOR STOPS WORKING IN LOW TEMPERATURES. IT HAS NOTHING TO DO WITH ICY BLADES OR FROZEN SNOW, IT SIMPLY DOES NOT WORK WHEN TEMPERATURES ARE VERY LOW. ONCE TEMPERATURES GO UP, THEY START WORKING AGAIN. THIS IS A SAFETY HAZARD AND I CAN'T DRIVE WITHOUT WIPER BLADES WHEN IT SNOWS OR RAINS IN LOW TEMPERATURE. VW DEALERS SAY THEY ARE NOT RESPONSIBLE FOR THE MOTORS FAILING AND IT'S US THE CAR OWNERS WHO HAVE TO PAY ABOUT $600 PLUS $100 DIAGNOSTIC FOR THE REPLACEMENT OF THE MOTORS. I HAVE READ ON THE INTERNET THAT MANY VW CARS HAVE THE SAME PROBLEM. THINK VW SHOULD RECALL ALL CARS WITH THIS PROBLEM AND GIVE US A SOLUTION FOR FREE.
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE APPROACHING A RED LIGHT, THE VEHICLE STALLED AND THE CHECK ENGINE AND GLOW PLUG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO VOLKSWAGEN OF OCALA (5135 SW COLLEGE ROAD, OCALA, FL 34474) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,890.
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V866000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO HER RESIDENCE. THE CONTACT STATED THAT WHILE DRIVING TO SERRAMONTE VOLKSWAGEN LOCATED AT 711 SERRAMONTE BLVD, COLMA, CA 94014, (888)345-5205, THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO THE DEALER INSTEAD. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER ALSO CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE MECHATRONIC UNIT HAD ALREADY HAD TO BEEN REPLACED PREVIOUSLY WHEN THE 2ND ISSUE HAPPENED I WAS AT THE STOPLIGHT IN THE CAR LOST ALL MOVEMENT POWER THE AC AND ALL THE INSTRUMENTS WERE ALSO WORKING DOOR LOCKS WINDOWS EVERYTHING I GOT IT TOWED TO THE DEALERSHIP AND THEY SAY IT WAS THE ELECTRIC MOTOR QUOTED ME NEARLY $12000
LEFT WORK AND BARELY MADE IT OUT OF THE PARKING LOT WHEN THE CAR MADE A 'CLUNK' AND LURCHED IN D BUT WOULD NOT GO. LARGE INDICATOR LIGHT CAME ON, PUT CAR IN P, WAITED AND THEN BACK TO D. STILL WOULD NOT DRIVE. TURNED IT OFF AND WAITED A MINUTE OR TWO. WAS ABLE TO RESTART AND DRIVE TO PARKING LOT. LARGE LIGHT WAS OUT BUT CHECK ENGINE CAME ON. LOTS OF TRANSMISSION FLUID LEAKED WHILE WAITING FOR TOW TRUCK. MY VIN NOT IN RECALL. 😡
IGNICIN WON'T WORK KEY STOCK
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. NO WAY TO TURN KEY, TO SHUT OFF ENGINE. VEHICLE STATIONARY RUNNING IN PARK.
WHILE DRIVING ON THE HIGHWAY THE CAR CUT OFF THE EPC LIGHT CAME ON . I MANAGED TO RESTART AND PULL OVER AND THEN AFTER THREE ATTEMPTS THE CAR STARTED AND STAYED ON . THE EPC LIGHT CAME ON AGAIN. I HAD THE CAR LOOKED AT BY THE CAR REPAIR SHOP THAT I WAS NEAR OUT OF FEAR OF DRIVING; BUT NO SOONER DID I GET THE CAR BACK THE SAME THING STARTED HAPPENING TO THE VEHICLE( WHILE IN MOTION THE CAR STALLS NO LIGHT NECESSARILY COME ON WITH EXCEPTION OF THE EPC LIGHT WHICH DOES NOT STAY ON. OPPOSE TO ME POURING MONEY INTO THE CAR I READ ABOUT RECALLS AND THIS SAME THING IS HAPPENING IN OTHER MODELS BUT MY VIN IS NOT LISTED AND I WANT IT INCLUDED THIS IS DANGEROUS AND INCONVENIENANT PLEASE HELP ME
THE AUTOLOCK DOOR SYSTEM FAILS TO UNLOCK THE REAR LEFT DOOR. A PESON IN THE REAR LEFT SEAT POSITION CAN NOT EXIT THE DOOR IN CASE OF EMERGENCY. THERE IS NO WAY THAT THE LEFT REAR DOOR LOCK CAN BE BYPASSED. THE PROBLEM WAS REPORTED TO VW OF AMERICA ON 10/17/18 (1 800 822-8987). THE DEFECTIVE LOCKING MECHANISM HAS BEEN INTERMITANTLY MALFUNCTIONING FOR AT LEAST 6 MONTHS
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE (VEHICLE STATIONARY).
INOPERATIVE DRIVERS DOOR LOCK WHEN LOCKING WITH THE KEY FOB REMOTE. DRIVER SIDE DOOR WILL NOT LOCK WITH THE KEY FOB, NOR WILL IT WITH THE BUTTON INSIDE THE CAR. IT WILL ONLY LOCK WITH THE KEY SOMETIMES. BUT EVEN THEN, PROBABLY 50% OF THE TIME IT DOESN'T LOCK WITH THAT. CAR WILL NOT LOCK WHILE YOU ARE SITTING INSIDE, OR DRIVING. NOT VERY SAFE WHEN YOU ARE GOING THROUGH DANGEROUS CITIES'.. ESPECIALLY IF YOU ARE UNAWARE WHEN THIS DEFECT IS NOT GOING TO ALLOW YOU TO LOCK YOUR DOOR, IF NEEDED. ISN'T THAT WHAT A LOCK IS FOR- SAFETY AND SECURITY? THIS IS A KNOWN PROBLEM, AND HAS BEEN FOR A WHILE- WITHIN PREVIOUS YEARS. VOLKSWAGEN IS OBVIOUSLY JUST REFUSING TO DO ANYTHING ABOUT IT. WHEN I TOOK IT TO THE VW MECHANIC, HE SEEMED VERY WELL AWARE OF THIS VOLKSWAGEN ISSUE.
THE KEY IS STUCK IN THE IGNITION CYLINDER WITH THE CAR ON AND CANNOT BE TURNED TO THE OFF POSITION.
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.
THE DOOR LOCKS WILL NOT LOCK PROPERLY, ALL THEY DO IS CLICK TRYING TO LOCK AS I DRIVE - FROM TIME TO TIME, IF THEY DO LOCK - I CAN'T UNLOCK THE DRIVER SIDE DOOR FROM INSIDE THE CAR, AND HAVE TO CRAWL OUT THE PASSENGER SIDE. THIS IS A MAJOR SAFETY CONCERN IN THE EVENT I NEED TO EXIT THE CAR IN AN EMERGENCY. I HAD THE SAME ISSUE ON A 2009 JETTA - AND I IF YOU LOOK ON THE INTERNET - THERE ARE MANY OTHERS WITH THE SAME ISSUE. I FEEL IT'S A DESIGN FLAW FROM VW - AND IT'S QUITE OBVIOUS IT'S BEEN GOING ON FOR QUITE SOME TIME NOW - AND I'M SURE VW KNOWS ABOUT IT, BUT HAS FAILED TO FIX THE ISSUE. I FEEL THE ONLY WAY VW WILL FIX THE ISSUE IS IF THE NTSB FORCES THEM TO DO A RECALL - PLEASE HELP US ? ALSO, I'M NOT ABLE TO LOCK THE DOORS MANUALLY EITHER INSIDE OR OUTSIDE THE CAR. THANK YOU, *TR
THE WINDSHIELD WIPER MOTOR IS LOUD AND SOMETIMES DOESN'T WORK AT ALL. VERY INTERMITTENT.
IGNITION KEY BECOMES STUCK IN THE ON POSITION. CAR IS RUNNING AND CAN NOT BE SHUT OFF.
KEY WILL NOT TURN BACK TO OFF POSITION TO SHUT OFF THE CAR WHILE PARKED.
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING 30 MPH, THE HORN FAILED TO OPERATE WHEN DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HORN MODULE HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,137.
IGNITION CYLINDER. KEY GETS STUCK IN THE IGNITION AND IS VERY DIFFICULT TO REMOVE AFTER SHUTTING THE CAR OFF. HAPPENS ALL THE TIME. SOMETIMES WHEN TURNING IT ON, ITS ALSO DIFFICULT TO TURN THE KEY. RECEIVED A LETTER IN THE MAIL TALKING ABOUT A REIMBURSEMENT IF REPLACED OUT OF POCKET, HOWEVER VERY SURPRISED THAT THIS HAS NOT BEEN OFFICIALLY RECALLED YET.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.