NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Volkswagen Jetta. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
IGNITION SWITCH MALFUNCTION. VEHICLE WON'T TURN OFF, KEY CANNOT BE REMOVED.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
CAR KEEPS LOCKING AND UNLOCKING AT 10MPH. HAD MY RIGHT REAR LATCH REPLACED, NOW MY LEFT REAR IS DOING THE SAME THING
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE. ALSO WHEN TRYING TO START THE VEHICLE, THE KEY GETS STUCK AND WILL NOT TURN. HAPPENS WHEN VEHICLE IS STATIONARY AND PARKED - WHETHER TRYING TO START OR TURN OFF THE ENGINE.
MY CAR KEY GOT STUCK AND THE CAR WONT TURN OFF NOW AND IT WAS ON PARKED
IGNITION SWITCH GETS STUCK IN ON POSITION, CAN'T TURN CAR OFF
THE TENSIONER IN MY VEHICLE FAILED CAUSING THE TIMING CHAIN TO JUMP TEETH WHICH SENT THE PISTONS CRASHING INTO THE VALVES AND CAUSED CATASTROPHIC ENGINE DAMAGE RESULTING IN ME NEEDING AN ENTIRE NEW ENGINE ACCORDING TO THE ROW FORD AUBURN MAINE DEALERSHIP AND VW OF AMERICA. THERE IS A CLASS ACTION LAWSUIT GOING ON RIGHT NOW INVOLVING THIS DEFECTIVE TENSIONER. ALSO MY VEHICLE IS ONLY 1230 MILES OVER THE 60,000 MILE POWERTRAIN WARRANTY WHICH WOULD REPLACE THE ENGINE AND FALL HOWEVER I'M NOT RECEIVING ANY HELP WITH THIS AND I FEEL THAT THE DEALERSHIP AND VW SHOULD TAKE CARE OF THIS INFO SINCE THEY'VE KNOWN OF THIS PROBLEM FOR YEARS BUT NEVER ISSUED A RECALL .
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 20 MPH UPHILL, THE VEHICLE STARTED TO JERK AND DID NOT RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE FAILED TO MAKE IT UP THE HILL AND THE CONTACT HAD TO SHIFT INTO REVERSE AND REVERSE BACK DOWN THE HILL. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. UPON PARKING AND EXITING THE VEHICLE, A REDDISH FLUID WAS SEEN LEAKING FROM THE ENGINE COMPARTMENT ONTO THE GROUND. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
MY CAR WAS STARTED IN THE MORNING TO GO TO WORK AND IT MADE A LOUD NOISE. THE ENGINE WAS IMMEDIATELY SHUT DOWN AND TOWED TO THE DEALER. THE DEALER READ A P00166 CODE AND TORE DOWN THE TOP END OF THE MOTOR. THE DEALER IDENTIFIED A FAILED TIMING CHAIN TENSIONER WHICH CAUSED THE CHAIN TO SLIP AND CAUSE IRREPARABLE DAMAGE TO THE HEAD. I WAS QUOTED $6,200 FOR REPAIR OF A KNOWN FAULTY PART THAT WAS SUPPOSED TO LAST THE LIFE OF ENGINE AND I WAS NOT NOTIFIED ABOUT.
TIMING BELT STRETCHED OUT AFTER ENGINE ONLY HAS 65,000 MILES ON IT THIS COULD CAUSE THE ENGINE TO SHUT DOWN WHILE CAR IS RUNNING AND COULD POTENTIALLY CAUSE A CRASH AND EVEN A FATAL CRASH.
TIME CHAINING BELT LOOSE AND NEEDS TO BE REPLACED AND ONLY HAS 66,000 MILES. RECALL LAWSUIT ACTS HAVE BEEN TAKING PLACE AND I BELIEVE MY CARS TIMING CHAIN NEEDS TO BE RECALLED
KEY GETS STUCK IN THE IGNITION WITH CAR STILL ON AND IN PARK. CANNOT GET CAR TURNED OFF OR KEY OUT.
CANNOT TURN ON MY CAR. THE IGNITION SWITCH WILL NOT TORMENT
I WAS DRIVING AND MY CAR STAYED GOING AT THE SPEED I WAS DRIVING IT WOULD NOT EXHILARATE OR BRAKE IT STAYED FROZEN FOR A COUPLE OF MINUTES
CAR JERKS WHEN ACCELERATING, WHILE DRIVING ON THE HIGHWAY CAR TURNED OFF AND HAD TO BE TOWED TO VOLKSWAGEN DEALERSHIP. AFTER DIAGNOSTIC VOLKSWAGEN SAID NOTHING WAS WRONG WITH THE VEHICLE. THIS IS THE SECOND INCIDENT INVOLVING THE CAR JERKING AND TURNING OFF, BOTH TIMES VOLKSWAGEN WAS UNABLE TO FIND ANY ISSUES WITH THE VEHICLE. I FEEL THIS IS A SAFETY CONCERN WITH MY WIFE AND KIDS USING THIS VEHICLE AS A DAILY DRIVER.
2013 VW JETTA, 2.5 ENGINE, AT, APPROX 16,900 MILES. ON MAY 8, 2018, DURING A RIGHT HAND TURN, THE VEHICLE STOPPED RUNNING IN THE MIDDLE OF A BUSY INTERSECTION NEAR OAKWOOD HILLS SHOPPING MALL, EAU CLAIRE WI. THE LOSS OF ENGINE POWER CAUSED LOSS OF POWER STEERING. THE VEHICLE WAS STRANDED IN INTERSECTION. AAA WAS CALLED. VEHICLE WAS ABLE TO BE RE-STARTED AND CLEARED FROM INTERSECTION BEFORE AAA ARRIVED. IT WAS DRIVEN HOME. ON MAY 9, 2018, THE VEHICLE BUCKED AND LOST POWER DURING A RIGHT HAND TURN AT MALL DRIVE AND HIGHWAY 93 EAU CLAIRE.WI. DTC'S CHECKED WITH NONE FOUND. I SUSPECT A BAD RELAY OR IGNITION SWITCH.
LESS THAN 30000 MILES REPLACED TRANSMISSION, AIRBAG LIGHT STAY ON ,NO HORN,NO STEERING WHEEL CONTROLS.SAME THING RECALLED FOR JETTA, BUT NOT JETTA HYBIRDS..
AFTER PULLING OUT OF A PARKING LOT ONTO A MAIN ROAD AT ABOUT 25-30MPH THE PASSENGER FRONT DOOR FLEW OPEN WHILE DRIVING AND WOULDN'T LATCH. I TOOK THE CAR TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE AND THEY DIAGNOSED IT TO BE A FAILED DOOR LATCH. AFTER FIXING THE PASSENGER DOOR LATCH, THEY PROCEEDED TO DRIVE THE CAR OUT OF THEIR GARAGE AND THE DRIVER'S DOOR LATCH FAILED WITH THE SAME PROBLEM. THE CAR SPENDS MOST OF IT'S LIFE INSIDE OF A GARAGE AND IS METICULOUSLY TAKEN CARE OF. I JUST TURNED 60,000 ON THE ODOMETER THE DAY PRIOR TO THIS HAPPENING.
TRANSMISSION INPUT SHAFT BEARING FAILURE AT 51,000 MILES
DTC P2432 STORED IN ECM. VW ISSUED A WARRANTY EXTENSION FOR 2012 MODEL JETTAS FOR THIS ISSUE. BOTH MODEL YEARS HAVE EXACT SAME SAI SYSTEM AND PRESSURE SENSOR. VW IS ON ITS 3RD GENERATION OF PRESSURE SENSOR AND PIPE CONFIGURATIONS AS THEY KNOW THEY HAVE AN ISSUE. WARRANTY EXTENSION SHOULD BE GRANTED FOR 2013 MODEL YEAR.
KEY GETS STUCK IN IGNITION AND I CAN'T TURN OFF THE ENGINE. THE CAR IS PARKED WHILE I'M TRYING TO TURN OFF THE IGNITION TO STOP THE ENGINE.
TRANSMISSION REPLACED,STEERING WHEEL CONTROL NOT WORKING,MODULE FAILED
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE ATTEMPTING TO PARK, THE VEHICLE INDEPENDENTLY MOVED, EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE DROVE OVER A CURB. THE VEHICLE WAS TAKEN TO WINN VOLKSWAGEN (39695 BALENTINE DR, NEWARK, CA 94560) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY ASSEMBLY HAD POTENTIALLY FAILED; HOWEVER, ONLY A SOFTWARE UPDATE WAS PERFORMED. AFTER THE SOFTWARE UPDATE, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE THROTTLE BODY ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 75,037.
THE IGNITION KEY WAS DIFFICULT TO PULL OUT, THE CAR WAS DIFFICULT TO SHUT OFF; THEN THE KEY WAS DIFFICULT TO TURN; NOW THE KEY IS NOT TURNING AND THE STEERING WHEEL IS LOCKED UP.
THE HORN STOPPED WORKING 1 WEEK AGO. I AM ALSO REPLACING BULBS EVERY 2 MONTHS. I CAN'T USE MY HORN AND THE DEALER IS CHARGING ME A CRAZY FEE TO FIX THIS. I AM NOT THE ONLY ONE THAT'S GOING THROUGH THIS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS STATIONARY, THE ENGINE COOLANT INDICATOR ILLUMINATED. RALPH THAYER VOLKSWAGEN IN LIVONIA, MICHIGAN WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WATER PUMP NEEDED REPLACEMENT, ALONG WITH A COOLANT FLUSH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,719.
WHILE VEHICLE IN PARKING WITH MOTOR ON IT SHUT OFF. THIS HAS HAPPENED TWICE. THE FIRST TIME WAS IN MY CARPORT, THE SECOND TIME IN WAS ON THE STREET. THERE WAS NO LIGHTS ON DASH THAT WOULD INDICATE SOMETHING WAS WRONG. I IMMEDIATELY TURNED IT ON AND NO FUTHER PROBLEMS AT THE TIME.
A FEW MONTHS BACK AN ERROR CAME UP ON MY DASH SAYING "HYBRID WORKSHOP." I CALLED THE DEALERSHIP AND THEY SAID IT WAS REGULAR FOR MY CAR TO SAY THAT AT ABOUT 68K AND THAT I WOULD SOON NEED A HYBRID SYSTEMS CHECK. THAT LIGHT WENT OFF THE VERY NEXT DAY SO I DIDN'T STRESS IT. SOON AFTER MY CAR BEGAN ACTING FUNNY WHEN COMING TO COMPLETE STOPS, THE VEHICLE WOULD JOLT BACK INTO MOTION CAUSING A HARD BREAKING MOTION TO OCCUR. SOON AFTER MY TRANSMISSION FAILED AS I WAS PARKING. I WAS IN REVERSE AND THE CAR SUDDENLY STOPPED REVERSING AND BEGAN TO REV LOUDLY BEFORE JUMPING BACK INTO REVERSE AND THEN BACK TO REVVING. AFTER TRANSMISSION FAILURE, I BROUGHT IT TO THE DEALER AND THE DEALERSHIP SAID IT MAY BE MY MECHATRONICS UNIT, AFTER TAKING THE MECHATRONICS UNIT OUT THEY DETERMINED IT WAS INDEED THE TRANSMISSION. I'VE READ OF A RECALL FOR THIS VERY SAME PROBLEM HUNDREDS OF TIMES ONLINE AFTER SEARCHING IT, YET MY VIN ISN'T CONNECTED TO ANY RECALLS ON VWS WEBSITE.
PASSENGER ISNT DETECTED, AIRBAGS WONT DEPLOY ON THAT SIDE. CAR RANDOMLY WONT DETECT A PASSENGER IN THE SEAT, AND WILL DEACTIVE THE AIRBAGS.
WHILE DRIVING ON HIGHWAY EPC AND CHECK ENGINE LIGHTS UP AND THE CAR SUDDENLY LOOSE POWER AND START JERKING STEP ON GAS TO SPEED UP ONLY ENGINE REVVED UP HIGH BUT THERES NO ACCELERATION OR SPEED GAIN I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD SAFELY BUT WHAT IF ITS RUSH HOUR AND THERES A CAR FOLLOWING BEHIND ME IT SURE GOING TO SLAM INTO MY CAR. I HEARD A LOT OF COMPLAINT SIMILAR TO WHAT I EXPERIENCED. IN MY OPINION ITS A MANUFACTURERS DEFECT THAT SHOULD BE LOOK ON AND NEEDS A THOROUGH INVESTIGATION IN ORDER TO AVOID ACCIDENT AND ROAD MISHAPS.
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HORN, ALARM, AND DOOR LOCKS FAILED TO BEEP/OPERATE AS INTENDED WITHOUT WARNING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
TOOK CAR IN FOR RECALL AT VOLKSWAGEN DEALERSHIP. THEY "FORGOT" TO DO RECALL ON AIRBAG. NEXT TIME THEY PERFORMED RECALL BUT STEERING WHEEL IS CLICKING, HORN DOES NOT WORK, NONE OF THE STEERING WHEEL BUTTONS FUNCTION AND AIRBAG LIGHT REMAINS ON. TOOK CAR FOR AN EXPENSIVE ENGINE REPAIR AND I TOLD THEM THE RECALL WAS NOT COMPLETED AS THE RECALL SHOULD HAVE BEEN AND THEY TOLD ME THE OTHER VOLKSWAGEN MARKED IT AS COMPLETE AND IT WOULD COST ME $2000 BECAUSE AIRBAG HAS BEEN RIPPED OUT AND DISCONNECTED. SO I HAVE NO HORN, NO STEERING WHEEL FUNCTION KEYS, A STEERING WHEEL THAT CLICKS WHEN A HARD TURN IS MADE AND A RIPPED, DISCONNECTED NON-FUNCTIONING AIRBAG.
The mechatronic unit in the transmission failed without warning and caused the vehicle to not move while while in traffic. This issue plagues almost every Jetta Hybrid and VW of America will not correct this serious safety issue. This transmission has an extremely high failure rate and needs to be recalled across the board. VW has issued a recall for this issue but is not including all Jetta Hybrids that are experiencing this exact issue. An investigation needs to happen!
RECEIVED A HYBRID SYSTEM ERROR ON 01/02/2018 WHILE DRIVING TO WORK JUST WITHIN MY NEIGHBORHOOD, THEN IT DISAPPEARED AND I NOTICED THE GAS MILEAGE WAS GETTING WAY OUT OF CONTROL (USUALLY GET 50/GAL, THEN GOT LESS THAN 30/GAL). I KNEW SOMETHING WAS OFF ESPECIALLY SINCE I HAVE BEEN ASKING THE DEALER TO CHECK THE TRANSMISSION AT 53K (HAD A PREVIOUS JETTA WITH TRANSMISSION ISSUES). AFTER KEEPING MY CAR FOR A MONTH, THE DEALER PUT IN A CLUTCH ONLY TO CALL BACK TO SAY THEY NOW NEEDED A FULL TRANSMISSION AND IT WOULD HAVE TO BE INSPECTED AND TESTED BY THE WARRANT COMPANY. ANOTHER 15 DAYS AND THE TRANSMISSION WAS FINALLY ADDED. THE TRANSMISSION HAS BEEN FIXED BUT THE GAS MILLAGE HAS NOT BEEN RESTORED. CALLED THE DEALER AND SAID THAT I AM BRINGING IT BACK AT THE END OF THE WEEK. AFTER HAVE BOTH A REGULAR 2009 AND A 2013 JETTA HYBRID WITH THE SAME ISSUE, I NO LONGER WANT ANYTHING TO DO WITH VW VEHICLES.
"TAKATA RECALL" I HAVE REPLACE MY HEADLIGHTS 5X WITHIN THE LAST 4 YEARS. WHEN REPLACE ONLY WORKS FOR ABOUT 6-9 MONTHS THEN I HAVE TO REPLACE IT AGAIN. ONE TIME I WAITED FOR 1YR TO REPLACE THE HEAD LIGHT AND MAGICALLY IT CAME BACK ON. I WAS LIKE WOW, REALLY. NOW MY DOORS AND HORN IS GONE OUT. MY HORN ONLY WORKS WHEN IT WANTS TO. MY DOORS LOCK BUT IT TAKES A WHILE FOR IT TO FIGURE IT OUT. YOU HAVE TO HIT THE BOTTOM LIKE 3X BEFORE IT WORKS.
CSPC:MY 2013 VW JETTA CAUGHT ON FIRE WITHOUT ANY WARNINGS. THERE WAS NOT OVERHEATING OR ANY OTHER SIGNS THAT IT WAS GOING TO GO IN FLAMES. ALL THE WARNING SYSTEMS SEEMED TO BE WORKING, BUT IT STILL DIDN'T SHOW ANY SIGNS OF PROBLEMS WITH THE ELECTRIC WIRING OR ANYTHING ELSE. *DT *JS
THIS VEHICLE GOT SPONTANEOUS COMBUSTION (FIRE) FROM THE LEFT-FRONT HOOD WHILE DRIVING TO WORK. THE CAR WAS TOTALED DUE TO THIS PROBLEM.
TOYO 225/45R-17XL 94V ULTRA Z-900 ALL SEASON BW, DOT 73H8 2650116. 2013 JETTA TDI VIN [XXX] TWO OF THESE TIRES FAILED ON MY VEHICLE. IN BOTH CASES THE SIDEWALL DEVELOPED A BULGE ON THE OUTER SIDEWALL AND HAD TO BE REPLACED. THE FIRST INCIDENT OCCURRED WITHIN 3400 MILES. THE NEXT FAILURE OCCURRED WITHIN 22000 MILES. THESE TIRES ARE RATED FOR 65000 MILES. IN THE FIRST CASE LES SCHWAB REPLACED IT AT NO CHARGE. THE SECOND FAILURE WAS REPLACED AT A COST TO ME OF $143.93. HAS THERE BEEN A RECALL ON THESE TIRES. SINCE 2 OUT OF 5 TIRES FAILED IN THE SAME MANNER WITHIN 22,000 MILES, I SUSPECT THERE MIGHT BE. CAN YOU TELL ME IF THERE IS? THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I WAS DRIVING THE CAR TODAY AND IT BEGAN TO JERK ALL OF A SUDDEN. THEN THE ENGINE LIGHT FLASHED ON AND OFF. THIS IS VERY CONCERNING TO ME BECAUSE I DON'T KNOW IF THIS IS SERIOUS. AND IF THIS IS COVERED UNDER WARRANTY.
ENGINE CHECK WARNING DID NOT COME ON. I BROUGHT THE CAR IN FOR ANNUAL SERVICE AND AM INFORMED A THROTTLE AND GASKET ARE BAD. NO ENGINE WARNING NOTICE BUT THEY FOUND IT IN THE CODE. CAR IS AT DEALER. I'M CONCERNED HOW LONG THIS HAS BEEN A PROBLEM AND IF IT CAUSED ANY OTHER ISSUES. WHY WOULD THE CHECK ENGINE LIGHT NOT BE ACTIVATED FOR THIS? IF NOT BRINING IT IN FOR ANNUAL, I WOULDN'T HAVE KNOWN UNTIL THE ENGINE FAILED
TAKATA RECALL - I AM JUST GIVING NOTICE THAT MY AIRBAGS MAY BE FAULTY AND MAY NEED A REPLACEMENT. THANK YOU VERY MUCH
THE KEY GETS STUCK IN THE IGNITION, EITHER WHEN TURNING ON OR TURNING OFF. THIS HAPPENED BEFORE AT 19000 MILES AND THE PART WAS REPLACED. IT BEGAN EXHIBITING THE SAME PROBLEMS EARLY THIS YEAR AND HAS CONTINUED TO WORSEN TO THE POINT OF IT BEING STUCK FOR LONGER PERIODS OF TIME. IT HAPPENS WHEN STATIONARY, EITHER PREPARING TO TURN THE CAR ON OR OFF. IVE BEEN STRANDED AWAY FROM HOME WHILE TRYING TO GET IT TO TURN. SOMETIMES IT DOES RELATIVELY EASY AND OTHER TIMES IT SEEMS LIKE IT ISN'T GOING TO BUDGE. I HAVE NO OTHER KEYS OR EVEN A KEY CHAIN ATTACHED. ITS JUST THE IGNITION KEY.
ON DECEMBER 8, 2016 WE PURCHASED A 2013 VW JETTA HYBRID WITH EXTENDED WARRANTY. WITHIN 3 MONTHS IT WAS LOSING POWER, JUMPY AND NOT DRIVING CORRECTLY. THIS WAS FOR MY 16 YEAR OLD SON. IT WOULD LOSE COMPLETE POWER ON THE STREET. NOT IDEAL FOR A BRAND NEW DRIVER. TOWED IT TO DEALER, TOLD NEEDED NEW TRANSMISSION. FOUR WEEKS LATER WE FINALLY GOT CAR BACK. STILL NOTICED A JUMPY FEELING WHEN DRIVING BUT ASSUMED DEALER FIXED CORRECTLY. IN NOVEMBER 2017 SAME THING HAPPENED, LOSS OF POWER, JUMPY, NOT SAFE AT ALL. TOWED IN TO DEALER AGAIN AND THEY SAID VEHICLE NEEDED REPAIRS OF 12K AND NOT COVERED BY WARRANTY. I COULD NOT PAY THAT NOR COULD I NOT UNDERSTAND WHY IT WASN'T COVERED??? DEALER SAID CAR WAS UNDRIVEABLE AND THEY GAVE US 500.00. I STILL OWE 11K ON THE LOAN. PLEASE HELP, I AM JUST SICK ABOUT THE WAY I WAS TREATED AND THE DEBT I INCURRED FOR NO REASON. I REALLY FEEL LIKE THIS WAS A LEMON.
A YEAR AGO THE VEHICLE WOULD NOT ACCELERATE WHILE DRIVING AND WOULD THEN COME TO A STOP. IT WAS TAKEN TO THE DEALERSHIP WHERE THEY SAID IT WAS A WIRING ISSUE. IN THE PAST YEAR THE VEHICLE WILL TURN OFF WHEN SITTING IN TRAFFIC OR AT A LIGHT. CAR WILL NOT DETECT KEY FOB EVEN WHEN NEW BATTERIES HAVE BEEN USED. CAR WILL SAY NO KEY.
KEY GETS STUCK IN THE IGNITION WITH CAR STILL ON AND IN PARK. CANNOT GET CAR TURNED OFF OR KEY OUT. VOLKSWAGEN KNOWS OF THE ISSUE BUT REFUSES TO RECALL PART. CAR NEEDS NEW IGNITION CYLINDER. AUTO TECHNICIAN AT DEALERSHIP KNEW EXACTLY HOW TO GET THE KEY OUT, WHICH MEANS THAT THIS IS A KNOWN ISSUE. SO MUCH SO, THAT THE FRONT DESK PERSON KNEW EXACTLY HOW HE DID IT AND ASKED ABOUT IT.
"FUEL PUMP DEFECT". MY 2013 VW JETTA HAS BEEN RANDOMLY STALLING OUT IN MID COMMUTE WITHIN THE LAST FEW MONTHS. I WILL BE DRIVING AND THE VEHICLE JUST CUTS OFF AND I HAVE TO CRANK THE CAR BACK ON AND BEING MINDFUL OF ONGOING TRAFFIC. THIS IS INCREASING BECOMING AN ISSUE AS I INITIALLY THOUGHT IT WAS A RANDOM OCCURRENCE HOWEVER AS THIS HAS REPEATEDLY OCCURRED OUT OF NO WHERE WHEN I'M TRAVELING IN HEAVY TRAFFIC IT HAS BECOME VERY SCARY IN AN ACCIDENT OCCURING. I SAW THAT THERE IS A RECALL ON SELECT VW VEHICLES HOWEVER IT DOES NOT INCLUDE MY VEHICLE WHICH APPEARS SHOULD ALSO BE IMMEDIATELY INCLUDED AS THIS IS A SERIOUS SAFETY ISSUE WITH THIS VEHICLE.
TIMMING CHAIN STRETCHED AND TENSIONER FAILED AT 71K MILES, ALTHOUGH MAINTENANCE IS SET AS LIFETIME OR 120K MILES
A FEW MONTHS AGO , THE DRIVER SIDE LOW BEAM LIGHT WENT OFF , WITH REPLACEMENT AND NEVER TURNED ON .TODAY THE PASSENGER SIDE LOW BEAM LIGHT IS OFF AND WON'T TURN ON. THE HIGH BEAM LIGHTS WORK .
KEY CAN'T TURN IGNITION ON AND KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE
Data synced from NHTSA on May 4, 2026