2017 Volkswagen Jetta Complaint Log

ISSUE ON ZERO INTENSITY OF THE INSTRUMENTS GAUGE ILLUMINATION DURING THE DAYTIME I HAVE EXPERIENCED THE DIMMED INSTRUMENT GAUGES ON MY 2017 JETTA AND CONFIRMED THIS IS DUE TO THE AUTOMATIC ILLUMINATION ADJUSTMENT FEATURE OF THE MODEL. THIS REPORT COVERS ONLY FOR THE SPECIFIC VIN, HOWEVER, THE ISSUE IS CAUSED BY THE DESIGN, ANY MODEL YEAR JETTA AND THE SAME DESIGN ARCHITECTURE MODELS FROM VW WILL HAVE THE SAME ISSUE. I HAVE EXPERIENCED THE ISSUE UNDER BRIGHT SUNLIGHT WHILE DRIVING ON THE REGULAR STREET, BUT A BIT OF SHADY AREA BY NEARBY TREE OR BUILDING. EVEN I'M USING THE SUNGLASSES DUE TO THE REFLECTION OF SUN LIGHT OR DIRECTION OF THE CAR FACING TO AT THAT TIME. MY 2017 JETTA HAS LIGHT SENSOR IN BETWEEN A BIT OFFSET POSITION OF TACHOMETER LETTER "7" AND "8", THAT IS ABOUT 1/4 INCH OR 5 MM DIAMETER IN SIZE, AND THIS SENSOR CONTROLS THE ILLUMINATION OF BOTH TACHOMETER AND SPEED GAUGE. (GRAPHIC LCD DISPLAY AND NEEDLES KEEPS THE FULL BRIGHTNESS.) IT WILL BE DARK IF SURROUNDING IS DARK AND BECOMES BRIGHT IF SURROUNDING IS BRIGHTER. THIS CONTROLS TOO MUCH AND BECOMES ZERO INTENSITY IS NOT ACCEPTABLE ACCORDING TO THE REGULATION "S5.3.2 BRIGHTNESS OF ILLUMINATION OF CONTROLS AND INDICATORS" UNDER "49 CFR 571.101 - STANDARD NO. 101; CONTROLS AND DISPLAYS." I DID CONTACT WITH VW OF AMERICA TO INFORM THIS ISSUE, BUT CUSTOMER CARE REPRESENTATIVE CANNOT DO ANYTHING BEYOND DIAGNOSTIC RESULT AT DEALER THAT THEY ARE INSISTED THE VEHICLE OPERATED AS SPEC. IT IS VERY SIMPLE TO REPLICATE THE SAME ISSUE AT ANY LOCATION, WITHOUT DRIVING AND WITHOUT TURN ON THE ENGINE. IT JUST SIMPLY COVERING THE LIGHT SENSOR AREA BY THE PALM OR ANY CLOTH TO IMITATE THE DARKNESS WHILE IGNITION IS ON. IT IS EVEN DARKER THAN ILLUMINATION WHILE HEADLIGHT ON AT THAT TIME FOR EXPERIMENT. AGAIN, THIS IS UNDER THE DAYLIGHT.

BRAND NEW JETTA WITH ABOUT 8000 MILES. AFTER ABOUT 20-25 MINUTES HIGHWAY DRIVING RATTLES AND STALLS ON SURFACE STREET. HAD TWO "JUST MISSED" ACCIDENTS TRYING TO MAKE LEFT TURN THE LAST COUPLE OF WEEKS. HAVE TAKEN IT TO DEALER TWICE. THEY TELL ME CAN'T FIND ANYTHING WRONG WITH IT.

MY CAR IS STALLING UPON STARTING INTERMITTENTLY FOR THE LAST 2 MONTHS. I HAVE READ SEVERAL PLACES ABOUT PEOPLE HAVING AN ISSUE OF HAVING CARS OF THIS YEAR STALLING WHILE DRIVING WHICH IS EXTREMELY DANGEROUS. I AM FEARFUL MY ISSUE COULD TURN INTO THIS. I HAVE TAKEN MY CAR TO THE DEALER AND IT IS NOT THROWING ANY CODES. THE DEALER DID SAY THEY HAD CARS COME IN WITH THE ISSUE OF THEM STALLING WHILE DRIVING AND THEY'VE REPLACED THE FUEL INJECTOR MODULE (A $900 REPAIR). I HAVE ALSO CONTACTED VW ABOUT THIS ISSUE WITH NO RESOLUTION. *TR

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY HAD A LOSS OF POWER, AND THE ENGINE, EPC, AND VARIOUS OTHER WARNING INDICATORS FLASHED. THE VEHICLE COASTED TO A STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME ATTEMPTS. THE DEALER (LONG ISLAND CITY VOLKSWAGEN, 5615 NORTHERN BLVD, WOODSIDE, NY 11377, 718-728-8111) PROVIDED A LOANER VEHICLE AND INDICATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

WHEN TURNING THE STEERING WHEEL IT CLICKS AS IF SOMETHING IS LOOSE. DEALERSHIP HAS REPLACED AIRBAG AND CLOCK SPRING TWICE, STEERING WHEEL STILL CLICKS.

THE BRAKES MAKE NOISE UPON STARTING TO BRAKE AND THIS HAS BEEN HAPPENING SINCE WE OWNED IT . TOOK IT TO THE DEALER WHICH IS GERALD JONES VW AUGUST'S GA AND THEY DIDN'T LOOK AT IT BUT O MY TIPPED OFF THE OIL . THEY SAID THE BRAKE SYSTEM DOESN'T COME WITH A COURTESY CHECK . ALSO THERE WERE SMALL DENTS IN THE CAR FROM THE BEGINNING THAT I MADE THE DEALER AWARE OF AND HE BLAMED ME . EVEN THOUGH O DID I SOFT W HIM SEVERAL BRAND NEW CARS ON THE LOT WITH SMALL DENTS THAT LOOKED THE SAME . I THINK IT NEEDS TO BE REPAIRED AND FREE OF CHARGE

THE PASSENGER SIDE AIRBAGS DEPLOYED WITHOUT PROVOCATION IN THE CAR I HAD JUST PURCHASED ON MARCH 21, 2017. I HAD JUST PULLED TO A STOP TO ALLOW A PASSENGER TO DISEMBARK IN THE PARKING LOT OF A CONVENIENCE STORE. THE AIRBAGS DEPLOYED MAKING A HORRIFIC NOISE AND ENGULFING THE INSIDE OF THE CAR WITH WHITE SMOKE. THE CAUSE OF THE DEPLOYMENT IS UNKNOWN. THE CAR DID NOT COLLIDE WITH ANYTHING. THE PROBLEM WAS REPORTED TO THE DEALERSHIP ON APRIL 5, 2017 AND TO THE CORPORATE HEADQUARTERS OF VOLKSWAGEN ON APRIL 7, 2017. THE CASE # IS 170305419. TO DATE THE CAR HAS NOT BEEN SOLVED. NO ONE SEEMS TO HAVE AN EXPLANATION FOR WHAT HAPPENED, AND THE CAR IS STILL STILLING ON THE LOT OF THE DEALERSHIP WHERE IT WAS RETURNED.

2017 VW JETTA 1.4L GAS ENGINE JOLTS WHEN PRESSING OR DEPRESSING ACCELERATION PEDAL UNDER 20MI/H. BRAKES TO A SUDDEN STOP (NOT SMOOTH) WHEN BRINGING CAR TO A COMPLETE STOP.