There are 26 owner-reported fuel system complaints for the 2014 Volkswagen Passatin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
High pressure fuel pump failed contaminating entire fuel system. Causing about $4,000 in damage. Have 108,000 miles. Passats up to 2012 are warrantied up to 120,000 miles.
Catastrophic failure of high pressure fuel pump sent metal shards into my fuel system on my vw tdi 2014 diesel car . Unknown high dollar repair costs. This is a known issue with this make model year and engine but when I call vw customer care they say my specific car isn’t covered. I don’t understand how that is possible. I also found an extension to cover this exact issue published by NHTSA.gov and yet vw still says my car isn’t covered and I have to foot all the bills. Please help
2014 VW Passat: EPC light and Engine light went on, 1/11/2022. Car stalled. Called AAA and waited awhile. Tried again and car started so I drove.... 0.4 miles and it happened again. AAA driver said it wasn't the battery (lights were still on). Towed to my mechanic. He changed the oil and gave me a new battery. I drove 600 miles roundtrip the next day. Then, on 1/22/2022 same thing happened. EPC light, Engine light went on and Car stalled. The fix: I needed a new Fuel Pump Control Module. Interestingly enough, my OTHER VW Passat (2006) had a recall on the Fuel Pump.
Vehicle engine abruptly stopped running on roadway. No prior symptoms. Would not restart although starter properly engaged. MIL light did not illuminate prior to stoppage. BlueDriver device showed no stored codes. Tow required. VW dealer service department was backed up and stated they could not even begin diagnosis for 2 to 3 weeks. Independent service technician diagnosed problem as failure of fuel pump control module and replaced the module.
My gas tank is leaking gas out of the top onto the ground and fumes are coming into the cabin.
2ND TIME IN AS MANY WEEKS. SHOP CLEARED ERRORS. REAPPEARED TODAY. 200 MILE WARNING DOES NOT REDUCE WHILE DRIVING. I HAVE A SECOND APPOINTMENT WITH SHOP TO FIX.
THE VEHICLE WAS IN MOTION ON A MAJOR CITY THOROUGHFARE WHEN IT SUDDENLY SHUT DOWN AND STALLED IN THE MIDDLE OF THE STREET, IN TRAFFIC. IT WOULD NOT RESTART AND HAD TO BE MOVED OUT OF THE STREET. IT WAS TOWED TO A LOCAL DEALERSHIP FOR DIAGNOSTICS. THE FUEL PUMP AND CONTROL UNIT ARE DEFECTIVE AND MADE THE CAR INOPERABLE.
CAR IS ONLY 6 YEARS OLD. CHARCOAL CANISTER IS JUNK COMING FROM VW. THEY KNOW IT, AND IT NEEDS TO BE RECALLED, AND VW NEEDS TO PAY FOR IT.
DEC 26 2018 THE CAR STALLED AS I WAS BACKING UP OUT OF MY PARKING SPACE, PUSHED THE CAR BACK INTO THE SPACE AND WAITED 20 MINUTES AND THE CAR STARTED AND I DROVE IT TO THE VW DEALER AND WAS TOLD DO NOT USE WAWA GAS. JUNE 21 2019 THE CAR STALLED AS I WAS BACKING OUT OF A PARKING SPACE AT TRADER JOES PUSHED THE CAR BACK INTO SPACE .WAITED 20 MINUTES STARTED CAR WENT TO THE DEALER AND THEY SAID THEY COULD NOT FIND ANY PROBLEMS CAR HAD 69,050 MILES STILL UNDER WARRANTY. OCTOBER 1 ST BACKING OUT OF TRADER JOES PARKING LOT AND CAR STALLS AGAIN WAIT 30 MINUTES AND THEN DRIVE TO THE DEALER AND I AM TOLD I NEED A FUEL PUMP AND MODULE. AND NOW THE CAR IS OUT OF WARRANTY.. I HAVE READ THAT SEVERAL MODELS OF VW HAVE BEEN RECALLED FOR THE FUEL PUMP BUT MINE WAS NOT INCLUDED.
VEHICLE STARTED HAVING ISSUES WITH THE FUEL GAUGE SHOWING THAT THE VEHICLE WAS EMPTY WHEN WE FILL UP THE TANK. AFTER THE TANKS WAS ABOUT 3/4 OR LESS THEN GAUGE WILL START WORKING. I REPORTED THIS PROBLEM TO THE DEALERSHIP WHEN THE CAR WAS NEW, BUT THEY COULD NOT FIND ANY ISSUES, AT ONE POINT, IF I REMEMBER WELL THEY SAID IT WAS A SENSOR. THE LAST FEW MONTHS THE CAR STARTED HAVING ISSUES STARTING AND WE THOUGHT IT WAS THE BATTERY. BATTERY WAS REPLACED AND IT HAPPENED A FEW MORE TIMES, WHEN WE PARKED THE CAR IT WILL NOT START. THE NEXT DAY STARTS WITH NO ISSUES FOR A FEW DAYS OR WEEKS. FINALLY, ON 3/8/19, THE CAR WILL WILL NOT START ANYMORE AND IT HAD TO BE TOWED. THE ENGINE TURNS AND EVERYTHING LOOKS FINE. WHEN I DID SOME RESEARCH, IT SHOWS SOME FUEL PUMP ISSUES WITH 2014 VOLKSWAGEN CC AND OTHER MODELS, BUT NOT THE PASSAT. I REMOVE THE BACK SEAT OF THE CAR TO ACCESS THE FUEL PUMP TO CHECK IF I CAN FEEL THE PUMP RUNNING AND CHECK IF THERE WAS POWER TO THE PUMP. TO MY SURPRISE, WHEN I REMOVED THE PLUG TO CHECK THE POWER, THE CONNECTOR WAS COMPLETELY CORRODED AND THERE WAS SOME LIQUID (ASSUME WAS WATER) ON THE CONNECTOR. I WENT TO THE DEALERSHIP AND REPORTED THE ISSUE, BUT I WAS IGNORED AS THEY NEVER SEEN ANY ISSUES WITH THE PUMP. ON 2014, WE BOUGHT TWO PASSAT A FEW MONTHS APART. THE FIRST ONE WAS HAVING ISSUES WHEN RUNNING, THE ENGINE STALLS. WE REPORTED TO THE DEALERSHIP AND THEY COULD NOT FIND ANY ISSUES. AFTER A FEW ACCIDENTS SCARES, MEANING IT WAS VERY CLOSE TO HAPPENS, WE HAD TO RID OF THE OTHER PASSAT LAST YEAR. NOW WITH THIS ISSUE ON THE SECOND PASSAT, WE THINK THAT ISSUES WITH CARS ARE RELATED. IT IS STRANGE THAT SOME THERE ARE RECALLS FOR OTHER VW MODEL FOR FUEL PUMP THE SAME YEAR BUT NOT MY CAR. PLEASE SEE THE ATTACHED PICTURES. I HAVE THE OLD PUMP ON MY POSSESSION IF NEEDED FOR ANY REASON.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING, THE VEHICLE STARTED TO JERK, THE RPMS DECREASED, AND THE VEHICLE DECELERATED. ALSO, THE CHECK ENGINE, EPC, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OURISMAN VOLKSWAGEN OF WALDORF (LOCATED AT 2282 CRAIN HWY, WALDORF, MD 20601, (301) 843-1234) WHERE IT WAS DIAGNOSED THAT THE CONNECTION FROM THE FUEL PUMP DETACHED AND THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
ENGINE QUITS WITHOUT WARNING. TOTAL LOSS OF POWER. TOO MANY REPORTS OF THIS ON INTERNET. VERY DANGEROUS! QUIT WHILE DRIVING ON MAJOR ROAD.
WHEN DRIVING THE VEHICLE AT ANY SPEEDS THERE IS A DELAY IN GAS PEDDLE RESPONSE TIME OF ALMOST 3 TO 5 SECONDS ESPECIALLY IF TRYING TO MERGE INTO TRAFFIC, THE GAS PEDDLE DELAYS TO THE POINT THAT YOU ALMOST FEEL LIKE YOUR NOT GOING TO MAKE IT. IT CAN CAUSE A SERIOUS ACCIDENT . I DRIVE DAILY FROM NJ TO NYC AND DO NOT FEEL SAFE IN THIS VEHICLE BC OF THAT DELAY. I'VE TAKEN BACK TO THE DEALER AND WAS TOLD THAT IT IS BC OF DRIVE BY WIRE TECHNOLOGY AND TURBO SYSTEM THAT THIS IS ALMOST NORMAL. I HAVE DRIVEN MANY CARS IN MY LIFE AND HAVE NEVER FELT UNSAFE IN THEM. I NOW HOW TO SECOND GUESS MERGING INTO TRAFFIC AND FEEL THAT IF MY KIDS WERE TO DRIVE THIS CAR THEY ARE NOT EXPERIENCED DRIVERS, IT WOULD BE A VERY SCARY SITUATION TO PUT A TEENAGER INTO.
DRIVING A 2014 VOLKSWAGEN PASSAT TDI IN HEAVY INTERSTATE TRAFFIC ON I-24 MY HIGH PRESSURE FUEL PUMP FAILED LEAVING ME STRANDED IN DANGEROUS HEAVY TRAFFIC. I CAR WOULD NOT BUDGE, HAD TO BE TOWED IN AND NOW FACING PROBLEMS WITH THE DEALERSHIP AND VOLKSWAGEN OF AMERICA NOT WANTING TO REPAIR A KNOWN PROBLEMATIC PART--NOT TO MENTION A DANGEROUS PART TO FAIL AT ANYTIME WHILE OPERATING A MOTOR VEHICLE. I PRACTICE GOOD MAINTENANCE AND PROPER FUEL IS ALWAYS DISPENSED INTO MY VOLKSWAGEN PASSAT TDI AS I'M THE ONLY PERSON WHO FUELS THIS VEHICLE WITH DIESEL. I'VE DRIVEN FOR UPS, BEEN A NURSE FOR 20 YEARS AND CAN HONESTLY SAY THIS WAS A VERY DANGEROUS SITUATION ON THE INTERSTATE. THE VOLKSWAGEN DEALERSHIP IS LOCATED IN MURFRESSBORO TN, 2203 NW BROAD ST, PHONE 615-653-4694
CAR SHUT OFF ON INTERSTATE HIGHWAY DURING RUSH HOUR. CAR WAS COMPLETELY WITHOUT POWER AND COASTING WITHOUT ENGINE POWER AT ALL. AVOIDED A SERIOUS DANGEROUS HAZARDOUS SITUATION WHICH WAS A LIFE THREATENING EXPERIENCE. INEXPERIENCED DRIVER WOULD HAVE SURELY BEEN IN AN ACCIDENT. MY MASTER GERMAN MECHANICS HAVE INFORMED ME IT IS THE HIGH PRESSURE FUEL PUMP THAT FAILED AND LEFT MY CAR VULNERABLE AT 70MPH SURROUNDED BY RUSH HOUR TRAFFIC. UPDATED 10/19/2017*JS
ON JULY 24TH, WE LEFT A PARKING LOT IN BATTLE CREEK AND DROVE ABOUT 20 YARDS ON HILL BRADY RD. WHEN THERE WAS A LOUD RIPPING SOUND ON THE RIGHT PASSENGER SIDE. WE PULLED THE CAR OVER IMMEDIATELY, THINKING WE'D SHREDDED THE FRONT TIRE. UPON INSPECTION, THE TIRE WAS OK BUT THE CAR WOULD NOT RESTART. THE CAR WAS TOWED TO MAPLE HILL AUTO GROUP IN KALAMAZOO. UPON INITIAL INSPECTION ON JULY 25TH, I WAS TOLD THE INTERNAL FUEL PUMP EXPLODED, LIKE A GRENADE, SENDING METAL SHARDS THROUGHOUT THE ENGINE. WE HAVE FILED A CLAIM WITH OUR INSURANCE COMPANY AND ARE AWAITING FURTHER DETAILS.
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE IDLING, THE VEHICLE SUDDENLY SHUT OFF AND THE DRIVER WAS UNABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL RAIL WAS FAULTY AND FUEL LEAKED FROM THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V028000 (FUEL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 125,000.
THE CAR STALLED WHILE I WAS DRIVING APPROXIMATELY 25MPH AND THEN WOULD NOT START. UPON INSPECTION, VW INFORMED ME THAT THERE WERE METAL FLAKES IN THE FUEL SYSTEM REQUIRING A COMPLETE REPLACEMENT OF THE FUEL SYSTEM AT A COST OF $7500. *TR
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE STATIONARY, THE FUEL LINE LEAKED FUEL ONTO THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,486.
I OWN A VW PASSAT TDI 2014 AND JUST BEFORE I TOOK IN FOR IT'S 40000 MILE CHECK UP THE CHECK ENGINE LIGHT SHOWED UP. THEY TELL ME IT'S THE ADBLUE HEATER THAT IS AT FAULT. IT SEEMS THIS IS A VERY FREQUENT PROBLEM WITH TDI OWNERS. IT'S ALSO A +$1000 FIX. AFTER SOME RESEARCH IT SEEMS YOUR AGENCY HAS HAD HUNDREDS OF COMPLAINTS REGARDING THIS ISSUE. HOW MANY HAVE TO COMPLAIN UNTIL YOUR AGENCY STEPS IN AND MAKES THIS AN ISSUE TO VW OF AMERICA? THEY HAVE NO INTEREST IN FIXING THIS PROBLEM AND OFFERING OWNERS SOME RELIEF. WELL AS LONG AS IT DOESN'T AFFECT MY MILEAGE I COULD CARE LESS. THE BALLS IN YOUR COURT.
Showing 1–20 of 26 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026