2004 Volkswagen Touareg Complaint Log

I have contacted Volkswagen about my recall over a month ago the man claimed he ordered the parts and would be in contact but has never contacted me ever since and since then my vehicle has completely stopped working and the gas smell is at a very dangerous level

The flange for the fuel does not leak from that i can see couse if it was leaking it would be on the ground.

Hello: this is the 2nd VW TOUAREG this year to repair so far, this one is a 2004 model that I have had to replace complete left & right xenon headlamp assembly Very pricy. Wiring insulation turns brittle, cracks & falls off inside the headlamp assembly, This allows the bare wires to touch & short causing fuses to blow shutting off headlamps while driving at night. This I think should be recalled, I have fixed 5 of these TOUAREGs in 4 years for this same problem. THANK YOU 10/24/24

My SUV was sitting for a few days at the airport and I when I got in the car, it started fine but the headlights, interior lights, power folding mirrors and the voltmeter were not working. I had to leave the car there since it was night time. The next day I drove it home in daylight and started checking fuses. I noticed two fuses (#2, #12) on the driver side fuse panel were failed. I replaced the #2, 5 amp, fuse and no changes were noticed. Then I replaced the #12, 25 amp, fuse and I heard a number of systems clicking and powering on; the lights flickered. Then I smelled burning and saw a puff of smoke come from under the dash. I immediately pulled the fuse . After troubleshooting, I found the body control module 7L6-937-049-K had caught fire internally and started to burn through the casing. Had I not pulled the fuse and disconnected the battery, this could have been catastrophic. Once I smelled the smoke, I realized it was like the acrid smell in the suv the night before. The fact the fuse blew the previous day saved the vehicle. It was parked on the fourth floor of parking garage at the airport so many vehicles could have been damaged and people endangered had it caught fire. Not to mention the disruption at an airport. There were no warning lamps. The only indication of a problem was the inoperable systems I mentioned. Also thinking back, the slight acrid smell was present the day I arrived at the airport, I had mistaken it for plane exhaust and car exhaust smells in the garage. The vehicle has not been inspected by any dealer, manufacturer or govermental agency. I have contacted the manufacturer for guidance and help with repairing. I am awaiting a response.

The contact owns a 2004 Volkswagen Touareg. The vehicle had previously been serviced at the dealer under NHTSA Campaign Number: 17V583000 (Fuel System, Gasoline) however, the fuel pump failed after the recall repair was performed. The vehicle was taken to the dealer and diagnosed with fuel pump failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 130,000.

The contact owns a 2004 Volkswagen Touareg. The contact stated while driving approximately 75 mph, the driver’s side curtain air bag deployed inadvertently. Due to the inadvertent air bag deployment, the vehicle failed to restart. The contact had not taken the vehicle to a dealer. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.

Leaking gas caught on fire put it out but now I have no head lights no high beams replaced everything still nothing. All lights on dash go crazy kills battery all the time and had to replace something in the rear end. Overall it has cost me $2500 and I still have no headlights at all and leaking gas. It’s my only vehicle I hope next time it doesn’t catch back on fire could have been worse and still could be. Somebody could get hurt and I have kids.

LIGHT WENT OUT ON DARK ROAD. NEARLY CRASHED. FOUND INSULATION ON WIRES FOR LIGHTS DETERIORATED. HARNESS WAS MELTED LOWER IN THE FENDER. ONLINE SEARCH FOUND SAME ISSUE IS COMMON AND INCLUDED FIRES.

SUV IS NOT GETTING GAS TO ENGINE

THERE IS A STRONG SMELL OF GASOLINE OUTSIDE OF THE CAR AFTER THE CAR HAS BEEN DRIVEN (OR WHILE IT'S DRIVING, BUT IT'S NOT OFTEN I'M OUTSIDE OF THE CAR WHILE IT'S RUNNING). THIS IS DUE TO THE PLASTIC HOUSING ON THE FUEL PUMP THAT HAS DEVELOPED A CRACK, AND IS LEAKING GASOLINE. THIS IS SIMILAR TO ANOTHER RECALL, 17V583000, WHICH IS FOR THE FUEL FILTER FLANGE, BUT VW IS SAYING THEY WILL NOT COVER IT UNDER THAT BECAUSE THIS IS THE HOUSING, NOT THE FLANGE. BUT IT'S THE SAME RESULT...

LIGHTS ON THE DASH COME ON HILL ASSIST SHUTS ON AND OFF BY ITSELF BRAKE LIGHT COMES ON AND OFF SUNROOF HAS OPEN BY ITSELF AC HAS STOPPED WORKING AND THE NEXT DAY WORKS AGAIN HEATED STEERING WHEEL WORKS WHEN IT WANTS THIS HAPPENED WHILE YOU'RE DRIVING OR SITTING STILL EVERYTHING I HAVE READ ON THE INTERNET HAS POINTED TO AN ELECTRICAL ISSUE THIS IS AN EVERYDAY THING

FUEL FLANK WAS SEALED BY THE DEALERSHIP. HOWEVER, THERE IS FUEL LEAKING.

I WAS DRIVING ON THE HIGHWAY @ 70MPR WHEN ALL OF A SUDDEN WITHOUT WARNING THE CAR STARTS ACTING SLUGGISH FOR A MIN THEN BACK TO NORMAL, AND RANDOMLY FOR THE NEXT HOUR OR SO DOES(I HAD A WAYS TO GO) THIS A FEW MORE TIMES. I GOT TO MY DESTINATION AND LET HER REST FOR THE NIGHT. THE NEXT MORNING IT WAS DOING FINE EXCEPT NOW THE EMISSION CONTROL LIGHT CAME ON AND STAYED ON. BY THIS TIME IT WAS TIME FOR THE 100,000 MILE MAINTENANCE TO BE DONE AND IT DID GREAT UNTIL ABOUT 6 MONTHS LATER I WAS DRIVING @ 35MPR WHEN IT STARTED LOOSING POWER, THO I ONLY LOST A LITTLE BIT OF POWER STEERING WAS FORCED TO COME TO A STOP, WHICH JUST HAPPEN TO BE A ONE WAY BRIDGE, BABY IN THE CAR AND HAD TO PUSH MYSELF THE REST OF THE WAY ACROSS IT. ONCE OFF THE BRIDGE I TURNED THE CAR OFF (IT STAYED ON TIL I DID THIS) LET IT REST A MINUTE AND IT STARTED UP FINE AND LET ME GO A FEW BLOCKS STILL SLUGGISH AND THEN LOST POWER AGAIN. I REPEATED THIS PROCESS FOR ABOUT 5 MILES OR SO WHEN I WAS FORCED TO PARK IT CUZ I DIDN'T WANT TO RISK CROSSING THE HIGHWAY AGAIN. HAD IT TOWED TO DEALERSHIP WHERE THEY DID THE FLANGE RECALL, THAT DIDNT' FIX THE PROBLEM SO HAD TO REPLACE BOTH FUEL PUMPS AND THAT WAS ROUGHLY @ 103,000. 8 MONTHS LATER IT HAPPENS AGAIN THIS TIME AROUND 107,000. DEALERSHIP TOOK 4 HOURS TO DIAGNOSE ONLY TO TELL ME I NEED THE FUEL TANK REPLACED BECAUSE SOMEHOW ALL THE WIRES, CONNECTORS, AND CAPS THAT HAVE TO DO WITH THE FUEL LINES/TANK/PUMPS ARE EITHER MISSING, CRACKED, OR DAMAGED SO I NEED A WIRING HARNESS AS WELL. THEY ARE QUOTING A ME $5000 FIX!!!

TAKATA I WAS DRIVING PERFECTLY FINE AND I CAME UPON A TURNING TO MAKE THE LEFT AND OUT OF NO WHERE MY CAR START SLIDING OUT OF CONTROL I TRIED TO CONTROL IT BECAUSE THERE WAS A DITCH CLOSE BY WHERE I WAS IT WAS SLIDING TO THE RIGHT TRIED TO SPIN THE STEERING TO THE LEFT BUT THE CAR WAS JUST DOING WHAT IT FELT LIKE I ENDED UP HITTING IN THE RAIL WHERE THE DITCH WAS AND PUSHING THE CAR BACK INTO THE MIDDLE OF THE ROAD BEAR IN MIND I HAD MY CHILDREN IN MY CAR NO ONE CAN GIVE ME AN EXPLANATION TO MY MY CAR JUST SPIRAL OUT OF CONTROL AND I KNOW I WAS NOT DRIVING FAST I AM NOT A FAST DRIVER ONE THING IS TO BE DONE AND CHECK OUT WITH THIS VEHICLE BEFORE IT CLAIM THE LIFE OF ANYONE THAT GOD MY LOVE AND MY KIDS WAS SPARED THE BRAKES SPEED CONTROL AND BODY OF THE CAR WAS AFFECTED AS WELL BUT IT IS NOT ALLOWING ME TO SELECT ALL OF THE OPTIONS ABOVE

HIT A VERY MASSIVE POTHOLE AND IT CAUSED THE AIRBAG FAULTY STATEMENT TO APPEAR ON THE DASHBOARD. IT APPEARS THE AIRBAG ATTEMPTED TO DISCHARGE UPON HITTING A POTHOLE AND DID NOT DISCHARGE AND THUS THE AIRBAG MECHANISM WAS CONSIDERED FAULTY. A POTHOLE/RUMBLE STRIP SHOULD NOT CAUSE A AIRBAG FAULT TO APPEAR AS THIS COULD BE DANGEROUS.

THE TOUAREG MADE SOME RATTLING NOISE WHILE I WAS DRIVING AT 35 MPH. AS SOON I STOPPED AND MADE IT MY DESTINATION AND TURNED OFF THE CAR THE CAR WOULDN'T START UP. I TOOK IT TO THE DEALERSHIP AND THE DEALERSHIP COULDN'T FIGURE OUT WHY THE CAR WOULDN'T START. FINALLY, AFTER A WELL OVER A WEEK, THEY DETERMINED THAT I NEEDED TO REPLACE ALL SIX FUEL INJECTORS. THE FUEL INJECTORS GOT REPLACED NOW THE CAR TURNS ON BUT AS SOON AS YOU STEP ON THE GAS THE CAR DIES.

THE HEADLIGHTS CONTINUOUSLY SHORT OUT AND STOP WORKING. THE WIRES ON THE HEADLIGHTS HAVE NO INSULATION BECAUSE IT HAS FALLEN OFF. THIS PROBLEM HAS BEEN FIXED MULTIPLE TIMES AND STILL CONTINUES TO HAPPEN. I CONTACTED THE LOCAL VW DEALERSHIP AND WAS NOT HELPED. I CONTACTED VW CORPORATE OFFICE AND NO HELP. THERE WAS A CLASS ACTION SUIT AGAINST VW FOR THIS VERY ISSUE. MORE THAN ONCE IT HAS LEFT MY DAD STRANDED BECAUSE HE HAD NO HEADLIGHTS TO DRIVE HOME WITH.

I RECEIVED A LETTER FROM VOLKSWAGEN OF AMERICA, IN MARCH OF 2018, STATING THAT THERE IS A SAFETY RECALL 20AI-FUEL PUMP FLANGE FOR MY MAKE AND MODEL OF VEHICLE. I HAD ALREADY HAD THAT REPAIR DONE, DUE TO A SEVERE LEAK IN MY FUEL PUMP (GAS WAS POURING OUT OF THE BOTTOM OF THE VEHICLE AS AS FAST AS I WAS PUMPING THE GAS IN ON ONE OCCASION). I HAD TO HAVE MY VEHICLE TOWED TO A REPAIR FACILITY AND COULDN'T DRIVE IT UNTIL IT WAS REPAIRED. THEN, 3 YEARS LATER, I RECIEVED A RECALL ANNOUNCEMENT FROM VOLKSWAGEN FOR THE EXACT REPAIR THAT I HAD DONE FOR THE FAULTY FUEL PUMP FLANGE. I COMPLETED THE REIMBURSEMENT FORM AND SUBMITTED IT TO VOLKSWAGEN. MY REIMBURSEMENT WAS REJECTED BECAUSE MY REPAIR WAS MADE PRIOR TO THE RECALL BEING ISSUED. I WAS TOLD BY VOLKSWAGEN REPRESENTATIVES THAT THE NHTSA LIMITS RECALL REPAIRS AND REIMBURSEMENTS, AND IT'S THE RESPONSIBILITY OF THE NHTSA BECAUSE THEY SET THE TIMELINE.

THERE WAS A RECALL ISSUED ON MY VEHICLE BACK ON SEPTEMBER 20TH 2017, I CALLED THE DEALERSHIP ON OCTOBER 23RD 2017 TO FIND OUT A RESOLUTION TO THIS PROBLEM, THEY ADVISED THERE WAS NOT A REMEDY YET BUT WOULD CONTACT ME WHEN THERE WAS. IT HAS NOT BEEN ALMOST 6 MONTHS SINCE THE RECALL WAS ISSUED WITH NO CONTACT FROM DEALER OR RESOLUTION. THIS VEHICLE IS USED BY MY WIFE TO TRANSPORT MY CHILDREN AND IT IS UNSAFE, AS WE HAVE STARTED TO SMELL GASOLINE IN AND AROUND THE VEHICLE, I HAVE NO NOTICED ANY MAJOR LEAKS YET BUT I DO NOT WANT HER DRIVING THE VEHICLE UNTIL IT IS FIXED AND IT SHOULD NOT TAKE 6 MONTHS TO DO SO

THIS IS A COMPLAINT REGARDING THE WAY THAT VOLKSWAGEN IS HANDLING THE SAFETY RECALL 20Z4 (FUEL PUMP FLANGE). MY CAR SMELLED LIKE GASOLINE AND I HAD RECEIVED THE SAFETY RECALL LETTER IN THE MAIL, SO TOOK MY CAR INTO VOLKSWAGEN IMMEDIATELY AS DIRECTED. THEY TOLD ME THAT THEY DO NOT YET HAVE THE REPLACEMENT PART, BUT THAT THEY COULD "PATCH" THE PROBLEM BY REPLACING THE FLANGE WITH A NEW FLANGE. HOWEVER, I WOULD HAVE TO PAY FOR THE FLANGE REPLACEMENT ($590), AND THEN ONCE THE RECALL IS "VALIDATED" AND THE REPLACEMENT PART COMES IN, THEY WOULD REPAIR THE CAR AND THEN I COULD SEND IN MY RECEIPT FOR VW TO RE-REIMBURSE ME. THEY SAID THAT IF I DID NOT PAY FOR THE TEMPORARY REPAIR THAT I WOULD BE DRIVING MY CAR AT MY OWN RISK. I DO NOT HAVE AN EXTRA $590 LYING AROUND TO PAY FOR THIS REPAIR, EVEN IF AT SOME POINT IN THE FUTURE I MIGHT BE REIMBURSED.

I RECEIVED A SAFETY RECALL 20AI REGARDING MY VOLKSWAGEN TOUAREG, IT IS A SERIOUS SAFETY RECALL AS IT INVOLVES THE FUEL POSSIBLE LEAKAGE; HOWEVER, THE RECALL REPAIR IS NOT YET AVAILABLE, AND I AM SUPPOSED WATCH OUT FOR FUEL LEAK/SMELL !!! I AM NOW NOT ENJOYING DRIVING MY CAR AND FEELING IT IS SAFE ANYMORE FOR KIDS. I AM REQUESTING THAT THIS SAFETY RECALL BE FIXED RIGHT NOW. I DON'T KNOW HOW, BUT PROBABLY THE CAR MAKER KNOWS, AS HE KNEW HOW TO MANUFACTURE, SELL AND MAKE PROFIT OUT OF THESE CARS.

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. WHILE DRIVING VARIOUS SPEEDS, A STRONG FUEL ODOR EMITTED THROUGH THE VENTS OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE FUEL GAUGE FAILED TO PROVIDE THE ACCURATE READING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V583000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR COMING FROM THE REAR DRIVER SIDE OF THE VEHICLE. THE CONTACT CALLED A LOCAL DEALER (PLATINUM VOLKSWAGEN, 45 NELSON AVE, HICKSVILLE, NY 11801) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: [XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 220,638. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WOULD LIKE TO KNOW IF MY CAR IS PART OF THE RECALL CARS

TAKATA RECALL VEHICLE STARTS LEAKING A LOT OF GAS WHEN I GAS ATTEMPTED TO DRIVE BACK HOME AFTER WORK I HAD TO CALL A TOWN TRUCK BECAUSE I WAS SCARED IT COULD IT EXPLODE WHILE DRIVING VW SHOULD PUT MORE ATTENTION THIS MISTAKES COULD END UP IN FATALITY. FOR EXAMPLE I USE TO SIT MY 5 YEARS OLD CHILD ON TOP OF THIS FUEL PUMP RIGHT BEHIND THE DRIVER SIDE WHAT IF IT XPLODE ?? WHO'S GOING TO TAKE THAT

FUEL FLANGE IS DEFECTIVE ON THIS TRUCK BUT IS EXCLUDED BY VW FOR SOME STRANGE REASON CONSIDERING IT ONLY MENTION TOUAREGS STARTING AT 2007 &2010 THEY ALL HAVE THE SAME PART THAT'S DEFECTIVE THE DEALERSHIP REFUSES TO COVER MY VEHICLE AND THEY CONFIRMED THIS SERIOUS PROBLEM WHY IS THIS YEAR 2004 NOT COVERED

SOME WEEKS AGO, THE TV NEWS REPORTED A RECALL FOR MY VEHICLE. I HAVE HAD NO OTHER NOTIFICATION. I HAVE LIVED HERE FOR 51 YEARS AND HAVEN'T CHANGED MY PHONE NUMBER. WHAT IS MOST DISTURBING IS THAT YOUR WEBSITE KNOWS NOTHING ABOUT THIS!!! BESIDES CASHING YOUR PAYCHECK, WHAT ELSE DO YOU DO TO JUSTIFY BREATHING???

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN ATTEMPTING TO DRIVE. WHEN THE VEHICLE WAS STARTED, AN ELECTRICAL NOISE WAS HEARD FROM THE DASHBOARD. IN ADDITION, THE ELECTRICAL SYSTEM FAILED AFTER THREE DAYS. THE VEHICLE WAS TAKEN TO DAVID MAUS VOLKSWAGEN NORTH (1050 LEE RD, ORLANDO, FL 32810, PHONE: (407) 233-0529), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

I SMELL GAS INSIDE THE CAR AND YESTERDAY I GOT MAIL FROM VOLKSWAGEN ABOUT A RECALL BECAUSE OF A CRACKED FUEL PUMP FLANGE.

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. WHEN THE VEHICLE WAS FUELED UP, A STRONG ODOR OF FUEL EMITTED INTO THE VENTS. THE CONTACT NOTICED A PUDDLE OF FUEL UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V583000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,171.

ONE MORNING IN JUNE 2017 MY HUSBAND STOPPED FOR GAS. AFTER GETTING GAS HE STARTED TO TURN OUT OF THE GAS STATION WHEN OUR CAR (2004 VOLKSWAGEN TOUAREG) STOPPED MOVING AND SHUT DOWN. MY HUSBAND TRIED SEVERAL TIMES TO START AND MOVE THE CAR, BUT TO NO AVAIL.THE CAR HAD TO BE TOWED (AT OUR EXPENSE) TO OUR LOCAL GAS STATION.THE GAS STATION PERFORMED $1,164.16 WORTH OF WORK. THEY DID AN EXCELLENT JOB OF LOCATING THE PROBLEM AND FIXING IT FOR A REASONABLE PRICE. IN NOVEMBER 2017 WE RECEIVED A SAFETY RECALL NOTICE FROM VOLKSWAGEN. THE RECALL IS 'SAFETY RECALL 20AI - FUEL FILTER FLANGE.' HOWEVER, THE RECALL NOTICE STATED THAT VW DOES NOT HAVE A FIX YET FOR THE ISSUE.THIS APPEARS TO BE THE ISSUE THAT HAPPENED TO OUR CAR. WE CHATTED ONLINE WITH A VW AGENT, EXPLAINED EVERYTHING AND SHE SAID THAT THERE WAS NOTHING THEY COULD DO AT THIS POINT. THE VW AGENT PROVIDED ME WITH A CASE #(171803619), BUT SAID THAT THERE WAS NO FIX AND, THAT UNTIL VW CAME UP WITH A FIX, THERE WOULD BE NO WAY THAT WE COULD RECOUP OUR MONEY SPENT. WE DIDN'T UNDERSTAND HOW THEY DO NOT HAVE A FIX, SINCE IT HAPPENED TO OUR CAR AND IT'S FIXED AND RUNNING FINE TODAY. WE'D LIKE TO RECOUP OUR MONEY SPENT OUT OF POCKET FOR WHAT SEEMS TO BE A SAFETY RECALL WHICH NO ONE IS DOING ANYTHING ABOUT.

2004 VOLKSWAGEN TOUAREG. CONSUMER WRITES IN REGARDS TO FUEL FILTER FLANGE SAFETY RECALL. *LD THE CONSUMER REQUESTED TO BE REIMBURED FOR THE REPAIRS COVERED IN THE RECALL. UPDATED 12/8/2017*JS

FUEL FLANGE ON DRIVER SIDE IS CRACKING AND LEAKING FUEL UNDER PRESSURE. THERE IS A RECALL ON THE 2007 - 2010 MODELS. MINE IS SUFFERING THE SAME PROBLEM

DRIVE IT SHORT DISTANCE AND IT WON'T START AGAIN FOR HOURS! HAVE TAKEN IT TO VW TO PUT ON BRAKES AND ASKED THEM TO CHECK IT OUT, FOUND NOTHING! THEY HAVE KNOWN ABOUT THIS RECALL SINCE APRIL 2017 SHOWS AIR BAG LIGHT ON ALL THE TIME !

SMELT FUEL COMING FROM REAR BENCH SEAT - - OPENED COVERS TO SEE CRACKS IN BOTH FUEL FILTER CARTRIDGES. HAD THE FUEL FILTERS AND CARTRIDGES ON BOTH SIDES REPLACED AND CHECKED BY VW DEALERSHIP IN FAIRFIELD, CA.

ABOUT 2 WEEKS AGO, I STARTED BLOWING FUSES FOR THE DRIVERS SIDE TURN SIGNAL. I WOULD HAVE NO FRONT OR REAR TURN SIGNAL, AS WELL AS NO HAZARDS ON THE DRIVERS SIDE. I LOOKED INSIDE THE HEADLIGHT ASSEMBLY AND FOUND THAT ALL THE WIRING WAS EXPOSED DUE TO THE WIRING INSULATION ROTTING OFF, LEAVING EXPOSED WIRING. I AM A FIREFIGHTER, AND THIS IS A VEHICLE FIRE, WAITING TO HAPPEN. YOU CANT EVEN WRAP ELECTRICAL TAPE AROUND IT, DUE TO THE HEADLAMP UNIT NOT BEING ABLE TO BE TAKEN APART. I HAVE NO LEFT TURN SIGNALS, AND RISK BEING HIT, SIDESWIPED, OR GETTING A TICKET FROM THE POLICE FOR SOMETHING I CANNOT FIX. I HAVE REPLACED 4 DIFFERENT FUSES NOW TRYING TO FIX THIS.

THE HEADLIGHT ASSEMBLIES ON THIS VEHICLE FAIL DUE TO THE INTERNAL WIRING INSIDE OF THE HOUSING. THIS LEADS TO ZERO VISIBILITY DURING NIGHT TIME. THE HEADLIGHTS WHEN OPERATING CORRECTLY ALSO DO NOT PRODUCE ENOUGH LIGHT OUTPUT TO BE ABLE TO SEE DURING THE NIGHT EVEN WITH A BRAND NEW ASSEMBLY.

( STARTED NOTICING THIS PROBLEM ABOUT 1 TO 2 YEARS AGO)WHILE THE AUTOMATIC TRANSMISSION IS IN 5TH GEAR AND SPEEDS OF UNDER 50 MI./HR, WHEN STEPPING ON THE ACCELERATOR, THE AUTOMATIC DOWN SHIFT OCCURS WITH A VERY HARSH "KICK" TO A POINT THAT THE PASSENGERS FEEL THE JOLT. A FEW YEARS AGO, A SIMILAR PROBLEM REGARDING THE DOWN-SHIFT WAS SUBJECT OF RECALL WHICH THE DEALERS HAD TO INSTALL A "PATCH" ( UPDATED SOFTWARE) IN ORDER TO FIX THAT PROBLEM.

DEFECTIVE HEADLIGHTS IN 2004 VW TOUAREG, LIGHTS GO OUT PERIODICALLY WHILE YOU ARE DRIVING. THIS WAS AN ISSUE COVERED BY A CLASS ACTION LAWSUIT. NOW VW WON'T EVEN TALK TO YOU ABOUT IT AND REFERS YOU TO AN 800 NUMBER THAT WAS DISCONNECTED YEARS AGO. THIS IS A MAJOR SAFETY ISSUE AND VW IS RUNNING AWAY FROM THEIR LIABILITY. TYPICAL BEHAVIOR FOR VW.

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT THE OXYGEN SENSOR EMMISSIONS WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE FAST ENOUGH DUE TO AN RPM MALFUNCTION. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 134,447.

THE EMERGENCY BRAKE ALARM WAS GOING OFF MORE FREQUENTLY AND TO SILENCE IT I WOULD PULL THE SPING ON THE BRAKE UP. THE BRAKE ALARM RANDOMLY WAS ANOYING BUT NOT A MAJOR CONCERN. I HADN'T HAD ANY MECHANICAL ISSUES WITH MY CAR UNTIL 01/23/16 I ATTEMPTED TO START MY CAR AND RECIEVED AN ERROR MESSAGE THE READ STEERING DEFECT AND IT WOULDN'T ALLOW YOU TO START THE CAR BEYOND THE ERROR MESSAGE. I HAD MY CAR TOWED TO VOLKSWAGON MENTOR OHIO AFTER HOLDING MY CAR FOR MORE THAN A WEEK I WAS FINALLY OFFERED A DIAGNOSIS THAT THE ACCESS MODULAR WAS NOT FUNCTIONING MEANING THE BRAIN OF THE VEHICLE WASN'T FUNCTIONING AND THE VW DEALERSHIP SERVICE DEPARTMENT DIDN'T HAVE ANSWER TO HOW THIS HAPPENED THEY HAD A $2500 SOLUTION TO THE PROBLEM AND THEY WERE MORE THAN HAPPY TO ASSIST IN REPLACEMENT OF THE ACCESS MODULAR WITH THERE HEARTY COST. THE BRAIN THE VOLKSWAGON ACCESS MODULAR STOPS FUNCTIONING AND VOLKSWAGEN AT NO FAULT OF MINE AND I'M CHARGED $2500 PLUS. MECHANICAL MAINTENANCE I UNDERSTAND BUT REPLACEMENT OF THE VEHICLES ACCESS MODULAR IS A REPAIR THAT I FEEL VOLKSWGON SHOULD COVER.

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. WHILE DRIVING AT 50 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE SEAT AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE HESITATED AND WOULD NOT INCREASE IN SPEED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT WHILE MAKING A TURN, THERE WAS A LOUD CLICKING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.

DRIVING ALONG IN A RESIDENTIAL NEIGHBORHOOD UNDER SLIGHT ACCELERATION AND A LOUD THUMPING NOISE BEGINS IN THE TRANSMISSION HUMP UNDER THE ARMREST - FELT LIKE SOMETHING HEAVY HAD BECOME WRAPPED AROUND THE DRIVESHAFT AND WAS CAUSING INTENSE VIBRATION ABOVE 30MPH. PARK THE CAR AND TOW TO REPAIR SHOP AND LEARN THE DRIVE SHAFT HAD BROKEN AND REQUIRED COMPLETE REPLACEMENT. THIS IS A VEHICLE THAT HAS NEVER BEEN OFFROAD AND VAST MAJORITY OF MILES ARE COMMUTING ON THE FREEWAY AND GENERAL AROUND-TOWN DRIVING. NO WAY SHOULD A WELL-MAINTAINED VEHICLE DOING LIGHT HIGHWAY DRIVING SUFFER A DRIVESHAFT FAILURE AT ONLY 105K MILES. CLEARLY A DEFECT THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR. REPAIR BILL WAS APPROXIMATELY $1600.

AIRBAG WARNING LIGHT COMES ON AFTER CHANGING BATTERY. LOCAL MECHANICS CAN'T TURN IT OFF. DEALER WANTS LARGE AMOUNT TO "DIAGNOSE" THE PROBLEM. SEVERAL OTHER OWNERS HAVE THE SAME ISSUE WITH THE SEATBAG WARNING SYSTEM COMING ON RANDOMLY...VERY DANGEROUS...AND VW KNOWS ABOUT THE PROBLEM. HAS BEEN HAPPENING FOR YEARS. THE OTHER ISSUE IS WITH THE ENGINE...THE 2004 TOUAREG ENGINE BLEW AT LESS THAN 50K...DEALER SAID WE MUST HAVE DRIVEN THE CAR WHEN IT WAS HOT. JUST NONSENSE. SEVERAL OTHERS HAVE HAD MAJOR PROBLEMS WITH THE TOUAREGS.. ENGINE PROBLEMS AND THE TRANSMISSIONS/ENGINES SURGE ON SLOWING DOWN OR EVEN SPEEDING UP. TONS OF PROBLEMS WITH THE VEHICLE LINE AND VW AMERICA AND GERMANY WILL NOT DO ANYTHING ABOUT. THE ENGINE BLEW WHEN IT WAS ABOUT 100 DEGREES OUTSIDE.. WE ALWAYS SERVICE OUR VEHICLES REGULARLY.

AIRBAG MODULE DEFECTIVE WITH ONLY 54,496 MILES AND A $1200 COST TO FIX. THIS IS A SAFETY ISSUE! DASH LIGHTING HAS WENT ON AND OFF FOR AIRBAG. A WASHER PUMP DEFECTIVE, POWER TRAIN TRANSMISSION JUMPS AND HAS BEEN AN ONGOING PROBLEM AND KNOWN PROBLEM BY VOLKSWAGEN BUT NOBODY WANTS TO ADMIT THE DEFECT PROBLEM. *TR

CAME OUT TO 2004 V8 TOUAREG,AND IT WOULD NOT START. MRI READS STEERING DEFECTIVE WORKSHOP. AFTER SOME RESEARCH I DISCOVERED THAT THIS IS A COMMON DEFECT IN TOUAREGS AND ONE WHICH VW REFUSES TO TAKE RESPONSIBILITY OF.IT RENDERS THE VEHICLE PARALYZED AND DUE TO IT BEING ALL WHEEL DRIVE, REQUIRES SPECIAL EQUIPMENT TO EVEN TOW IT. I AM FURIOUS. THIS IS A KNOWN, DANGEROUS ISSUE AND NO RECALL FOR IT - SHAME ON YOU VW. WHAT IF I WAS WITH MY YOUNG CHILDREN? THERE IS NO WARNING FOR THIS FAILURE. ALL IS FINE AND THEN WHAM, IT WILL NOT START, TURN OVER, SHIFT INTO NEUTRAL, ETC. YOU ARE 100% PARALYZED WHERE YOU ARE - BE IT AT A GAS PUMP OR A REMOTE DIRT ROAD. *TR

I RECENTLY PURCHASED A 2004 VW TUAREG IN JULY 1ST OF 2014. IMMEDIATELY UPON PURCHASING THE VEHICLE I BEGAN RECEIVING A PARKING BRAKE ALARM WHEN I TURNED ON THE VEHICLE. THE ALARM WOULD PERSIST UNTIL I PUSHED DOWN ON THE PARKING BRAKE. I WOULD ALSO RECEIVE AN OCCASIONAL ALARM FOR THE TIRE PRESSURE MONITORING SYSTEM. THEN, ON DECEMBER 15, 2014 THE VEHICLE REFUSED TO TURN ON AT ALL. THE DASHBOARD DISPLAY HAD A FLASHING STEERING WHEEL. I HAD THE VEHICLE TOWED TO A VOLKSWAGEN DEALERSHIP WHERE THE TECHNICIANS LOOKED IT OVER AND TOLD ME THAT THE CAUSE OF THE PROBLEM IS THAT TWO CABLES TOUCHED AND SHORTED OUT THE SYSTEM. AFTER 3 WEEKS OF HOLDING THE VEHICLE, THE COST OF REPAIR WAS QUOTED AT AROUND $3,500 TO REPLACE SOME MODULES. I WAS ALSO INFORMED THAT THIS MIGHT BE A RECALL ISSUE AS MANY OTHER 2004 VW TUAREGS HAVE HAD SIMILAR PROBLEMS. *TR

I WAS DRIVING ON 101 SOUTH FROM SANTA ROSA TOWARDS SAN FRANCISCO AND WHEN IN THE NOVATO AREA THE REARVIEW MIRROR CAME OFF DANGLING FROM THE HEADLINER BY THE WIRING HARNESS RIGHT ON MY FACE. THE DANGLING REARVIEW MIRROR BLOCKED MY VIEW OF THE ROAD AND THIS BIG DISTRACTION NEARLY CAUSED AN ACCIDENT. THIS IS CLEARLY A SAFETY ISSUE, REARVIEW MIRRORS SHOULD NOT JUST RANDOMLY FALL OFF. I STRONGLY BELIEVE THAT VOLKSWAGEN OUGHT TO HAVE A RECALL FOR THIS DEFECTIVE MIRROR AND PERFORM A REPAIR AT VW'S EXPENSE. MY AAA CERTIFIED MECHANIC QUOTED ME IN EXCESS OF $700.00 TO RE-GLUE THE REARVIEW MIRROR TO THE WINDSHIELD. *TR

WOULDN'T START SO HAD IT TOWED TO NORTHLAND VOLKSWAGEN. THERE THEY TESTED AND SAID I NEEDED STEERING COLUMN REPLACED AND WIRING DONE . NOT SURE BUT HAVE NEVER HAD PROBLEMS WITH COLUMN NOT PERFORMING CORRECTLY BUT I DON'T HAVE A CLUE ABOUT WIRING INSIDE ONE. THE REPAIRS ARE 2538.08 AND 1567.77 IS FOR THE COLUMN. *TR